Silk n H4001 Fresh 2 in 1 Electric Face Cleansing Brush User Manual

Fresh
H4001
USER MANUAL

Warnings & contraindications

The user manual is based on the standards and rules in force in the European Union. When abroad, you must also observe country-specific guidelines and laws. Please read all warnings and contraindications before use.

Do not use if the parts or accessories are not supplied by the manufacturer as defined in this manual, or if the device is damaged or does not appear to be working properly. In such cases contact Customer Service.
Only authorized personnel are permitted to perform repairs. Do not attempt to repair or open sealed parts of your device. You may expose yourself to dangerous components and cause serious harm to yourself. It will also void your warranty.
Keep the adapter away from water. The adapter is not waterproof.
Do not place or store the stand/charging cradle or adapter where it can fall or be pulled into a tub, sink, water or any other liquid.
Do not reach for the stand/charging cradle or adapter if they have fallen into water. Unplug immediately before retrieving either of them. Failure to unplug the stand/charging cradle may result in an electric shock!
Never use the adapter if it has a damaged cable or plug, it isn’t working properly, or has been submerged in water. If that happens, unplug the adapter immediately.
  Do not leave the device submerged in bath or shower water for more than 20 minutes.
Do not attach wet brush heads when charging the device.
Do not use face washes that contain exfoliating beads or other particles.
Do not allow face wash to accumulate on the brush heads.
The device is only to be used with the power supply unit provided.
If a battery has leaked, avoid contact with the skin, eyes and mucous membranes. If necessary, rinse the affected areas with water and seek medical assistance.
Do not clean the device or any of its parts in the dishwasher.
Do not dispose with household waste! The law requires that you dispose of this electrical device (including all accessories and parts) at a designated recycling collection point for electrical devices. For details, see section 12. Disposal.
  The battery must be removed from the appliance before it is scrapped.
The appliance must be disconnected from the supply mains when removing the battery.
  The battery is to be disposed of safely.
  Attention should be drawn to the environmental aspects of battery disposal. Don’t throw used batteries in a dustbin. Please contact your retailer in order to protect the environment.

Battery Removal

To remove the battery, the device must be broken apart. The device will no longer function after this procedure, nor can it be repaired. Any warranty will be void when the appliance housing is broken and the battery is removed. It is strongly recommended to wear safety protective goggles and gloves.
Silk’n is not liable for any physical or material damages as a result of performing this procedure. To remove the battery place the device on a hard, strong surface. Use a hammer to hit the appliance on the seam and continue to do so along the whole seam on both sides of the device. Once the seam is sufficiently broken, use pliers or a screwdriver to take the housing apart. Unscrew the PCB (printed circuit board) and remove the battery by disconnecting the plug from the PCB.

Contraindications

This device can be used by children aged from 8 years and above, and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the device in a safe way and understand the hazards involved.
Children must not play with the device.
Cleaning and maintenance must not be done by children without supervision.
For hygienic reasons, do not share the device with others.
  Avoid contact with the eyes.
Do not use this device if you have:
sore or injured skin on the face or neck.
a pacemaker.
Consult your physician if you have:
any medical condition or any kind of sensitivity.
acne or any other skin disorder.
a rash, redness or itching during or after use.

Safety with Silk’n Fresh

Silk’n Fresh has been tested for water ingress to the extent covered by IPX7. This means your device is waterproof and suitable for use in the shower or while taking a bath, but do not leave it submerged in water for more than 20 minutes.
The device also has an overcharge protection. This means that you can safely leave the device in the stand/charging cradle even if it is connected to the electricity supply, without the risk of damage.

Get to know Silk’n Fresh

Silk’n Fresh effectively cleanses the skin and removes the outer layer of dry and flaky skin cells. It lifts out impurities from within the pores as well as any build-up of debris from within the folds of fine lines and wrinkles. The device uses vibrations to help smooth the skin’s surface, and massages your skin to improve blood circulation. Silk’n Fresh removes up to 6 times more makeup than manual cleansing, leaving your skin clean, smooth and soft. Silk’n Fresh is an electrical device and should be used with special attention to safety. Before use, it is important that you read and understand the instructions on how to use the device including after-use procedures, and follow them strictly. We recommend you refamiliarise yourself with the instructions in this manual before each treatment.

1. Package contents
   ♦ Your Silk’n Fresh device| ♦ Adapter
   ---|---
   ♦ 2 brush heads (regular, soft)| ♦ User manual
   ♦ Nipple + spares| ♦ Warranty card
   ♦ Stand /charging cradle|
2. Device description
   Silk’n Fresh is a small, hand-held, electrically powered skin cleanser. It includes an integrated dispenser that allows you to use a liquid face wash of your choice. Refer to the diagram at the front of this manual to see the location of each feature.1. Dispenser
   2. Charging light
   3. Stand / charging cradle
   4. Adapter socket
   5. Brush head| 6. Nipple
   7. Control button
   8. Operating light
   9. Dispensing button
   ---|---
3. Intended use
   Silk’n Fresh is an over the counter device intended for cleansing your face and neck. Do not use for any purpose other than as described in this manual.
   

Device controls & settings

1. Charging
   Before first use, your device needs to be fully charged. For best results, charge your Silk’n Fresh for 12 hours before using it for the first time, even if there is some residual charge left in the device as a result of quality control procedures.
   1. For your safety, make sure the device is completely dry before charging.
   2. Connect the adapter to the stand/charging cradle and connect the adapter to the electricity supply. Then place the device in the stand/charging cradle.
   3. When charging, the charging light is red and blinks continously. When fully charged, the charging light is constant green.
   If you are charging for the first time but the charging light is constant green, you still need to charge the device for 12 hours.
   4. We recommend you unplug the stand/charging cradle and store the adapter after each full charge until you need to charge the device again.
   We recommend you charge the device fully at least every 3 months to sustain battery life.
   Do not attach wet brush heads when charging the device.

2. Indicator lights and function settings
   Your Silk’n Fresh is easy to use and has just two buttons and two indicator lights. Refer to the diagram at the front of the manual to see the location of each feature.Button| Action| Function / Mode
   ---|---|---
   Control
   button
   | Press x 1| Vibrates – low speed
   Press x 2| Vibrates – high speed
   Press x 3| Pulsates – low speed
   Press x 4| Pulsates – high speed
   Press x 5| Device switches off
   Long press| Also switches the device off
   Button| Action| Function / Mode
   ---|---|---
   Dispensing button
   | Press x 1| Releases a dose of face wash
   Charging light
   | Light is red and blinks for 10 seconds| Low battery
   Light is red and blinks continuously| Charging
   Light is constant green (visible only when connected to the electricity supply)| Fully charged.
   The light will go out when the device is not in the stand/ charging cradle, or when you remove the adapter from the electricity supply.
   Operating light
   | Light is constant white (visible only when the device is on)| One of the four operating modes is active
   Light blinks| When you press the dispensing button

3. What types of face wash can I use?
   You can use a wide range of liquid face washes with Silk’n Fresh. For best results, we recommend that you:
   only use face washes and not all-purpose body cleansers.
    use a face wash that has a runny consistency. In other words, it should be easy to pour the face wash into the dispenser. In fact, the dispenser will not release face wash if it is too thick.
   The consistency of the face wash affects the amount the device can dispense in one dose. A face wash with a thinner consistency will dispense more easily than one with a thicker consistency.
   Do not use face washes that contain exfoliating beads or other particles.
   

4. Adding liquid face wash
   To add face wash, follow these steps:
   1. Open the dispenser lid. Put your thumb in the groove to open the lid.
   2. Gently and slowly, pour the face wash into the dispenser. It’s important not to pour the face wash in so fast that it creates bubbles, because this will stop the face wash from flowing correctly. 3. When the face wash reaches the maximum level mark, close the dispenser lid.
   4. To empty the dispenser or to clean it, refer to section 7.3 Cleaning the dispenser.

Treatment plan

For daily use, but not more than twice a day.
We recommend cleansing in these areas: forehead, nose, chin, cheeks and neck.
The recommended treatment time is 10 seconds per area.
Silk’n Fresh is designed to cleanse your skin in just 1 minute. We recommend that you do not to exceed this time.

Get started!

1. Select the brush head suitable for your skin type. Gently push the brush head onto the nipple which sits on top of the brush attachment point , until you hear a click.
   Make sure that the nipple covers the metal attachment point before you start your treatment. This will prevent it from touching or irritating your skin.

2. Pour the face wash into the dispenser (see section 4.3 What types of face wash can I use?, and section 4.4 Adding liquid face wash).

3. Dampen your face with lukewarm water.

4. Moisten the brush head with lukewarm water. Do not use a dry brush head on the face or neck, because it may cause skin irritation.

5. Press the control button to turn on the device. The device automatically starts in the low speed vibration mode.

6. To select the mode you want, keep pressing the control button to cycle through the modes (see section 4.2 Indicator lights and function settings).

7. To release face wash, hold the device in an upright position and press the dispensing button once, then release. It may take a second or so before the dispenser releases the face wash. The device will release face wash for about 3 seconds. If you need more, press the dispensing button again.
   For first time use, press the dispensing button a few times until face wash is released.

8. Gently press the brush head against your skin and move it in an upward circular motion. There’s no need to apply any pressure.
   Try to avoid delicate skin areas such as around the eyes or lips.

9. To finish, rinse your skin with water, and pat dry with a towel.
   The device is set to switch off automatically after 1 minute. However, if you change modes during a treatment, the timer will reset to zero and will start again.

Cleaning & maintenance

Use warm water up to a maximum of 45ºC / 113ºF.

1. Cleaning the brush heads
   Clean the brush head after each use.
   Switch the device off. Rinse with warm water and mild soap to remove any build-up that may have accumulated. Then shake off any excess water.
   Dry the brush and the brush head with a towel. You can also dry the brush head by switching the device back on, and rubbing it against a towel for 5-10 seconds.
   We recommend you replace used brush heads every 3 months, or earlier if you see that they are worn.
   Do not allow face wash to accumulate on the brush heads.

2. Cleaning the device and charging cradle
   We recommend that you clean the device after each use, and the stand/charging cradle once a month. Before cleaning:
    Remove the device from the stand/charging cradle.
   Disconnect the stand/charging cradle from the electricity supply.
   Do not use abrasive cleaners or chemicals to clean any parts.
   Clean the device or stand/charging cradle with a damp cloth using a mild detergent, then wipe it dry with a clean cloth.
   To remove any residue of face wash around the nipple, remove the brush head, and wash the nipple and the surrounding area with warm water. Then wipe it dry with a clean cloth.
   Do not clean the device or any of its parts in the dishwasher.

3. Cleaning the dispenser
   It’s important to clean the dsispener from time to time and not to leave face wash in the dispenser for a long time without use. This is because it will dry up and solidify. We recommend you clean the dispenser at least once a month, especially if the device hasn’t been used for some time, or won’t be used regularly.
   Fill the dispenser with warm water and close the dispenser lid. Shake the device and then open the dispenser lid to let the warm water and face wash residue run out. Repeat this until the dispenser is clean.
   When you have filled the dispenser with warm water, press the dispensing button a few times to clean the inside of the attachment point.
   After that, refill the dispenser with face wash.

4. Replacing the brush head
   1. To remove the brush head , simply grip the outer plastic base of the brush head with one hand, and the device handle with the other, and pull upwards until it snaps loose.
   2. To attach a brush head , place the center of the brush head on the nipple.
   3. Gently press the brush head and push down until it clicks into place.
   

5. Replacing the nipple
   The nipple releases the face wash for use. You can replace the nipple if you see it is damaged or worn.
   1. Remove the brush head.
   2. Remove the old nipple and replace with a new one.
   3. Put the brush head back in place.

6. Storage
   You can leave the device in the stand/charging cradle and use it as a countertop stand even when you are not charging the device.
   If you don’t plan to use the device for some time, we recommend you store it in a dry place.

Troubleshooting

Do not attempt to repair or open sealed parts of your device. You may expose yourself to dangerous components and cause serious harm to yourself. It will also void your warranty.
Only authorized personnel are permitted to perform repairs. For problems or queries, please contact Silk’n Customer Service.

the adapter to the stand/charging cradle and the electricity supply, and charge the device for at least 6 hours before the next use.
The device does not charge.| Make sure the adapter is connected correctly to the stand/charging cradle and the electricity supply. Unplug the adapter and then reconnect it again to completely reset the device. If the problem persists, contact Customer Service.
The device shuts off all the time.| Make sure the device is properly charged. Attach the adapter to the stand/charging cradle and the electricity supply, and charge the device for at least 6 hours before the next use.
The device does not dispense the face wash properly.|

• To release a dose of face wash, hold the device in an upright position and press the dispensing button.
• Clean the dispenser (refer to section 7.3 Cleaning the dispenser).
• Make sure there is sufficient face wash in the dispenser. Fill the dispenser until the face wash reaches the max indication line.

Parts & consumables

You can purchase replacement brushes and device nipples through the retailer where you bought the device, or you can order directly from our website: www.silkn.eu (Europe) or www.silkn.com (US and Canada).

Customer service

See our website www.silkn.eu (Europe) or www.silkn.com (US and Canada) for more information. This manual is also available as a PDF download from the website. Contact Silk’n Customer Service to report unexpected operations or events, or any other problem with your device. Our contact details are:

serviceconsommateurbe@silkn.eu
France| 0891-655557| serviceconsommateurfr@silkn.eu
Germany| 089 51 23 44 23| kundenservicede@silkn.eu
Italy| +31 (0)180-330 550| servizioclientiit@silkn.eu
Netherlands| 0900-2502217| klantenservicenl@silkn.eu
Spain| 900 823 302| servicioalcliente@silkn.eu
UK| 0906-2130009| customercareuk@silkn.eu
US and Canada| 1-877-367-4556| contact@silkn.com
Other countries| +31 (0)180-330 550| info@silkn.eu

Warranty

Refer to your warranty card.w

Disposal

Dispose of the packaging separated into single type materials. Dispose of cardboard and carton as waste paper and film via the recyclable material collection service.
Do not dispose with household waste! The WEEE directive requires that you dispose of this electrical device (including all accessories and parts) at a designated recycling collection point for electrical devices. This ensures that the device is recycled professionally, and prevents the release of harmful substances* into the environment. Make sure that the device is in an uncharged state before disposal.

*Products labelled with Cd = cadmium, Hg = mercury, Pb = lead.

Specifications

Name or trademark of the manufacturer, commercial register number and address:| Xiamen Xunheng Electronics Tech Co.,Ltd.
Unit 3047, Building Xuan Ye,
Pioneering Park of Torch High-tech Zone,
361001, Xiamen, Fujian,
People’s Republic of China|
Model identifier:| XH0500-0500WG|
Input voltage:| 100~240| V
Input alternating current frequency:| 50/60| Hz
Output voltage:| 5| V
---|---|---
Output current:| 0.5| A
Output power:| 2.5| W
Average efficiency during operation:| 73.16| %
Efficiency at low load (10 %):| 69.23 (min.)| %
Power consumption at zero load:| 0.03 (max.)| W

Signs & symbols

| Declaration of Conformity: Products labelled with this symbol meet all applicable provisions of the European Economic Area.
---|---
IPX7| Protected against water immersion for up to 30 minutes at a depth of 1m.
| Do not dispose with household waste! The WEEE directive requires that you dispose of this electrical device (including all accessories and parts) at a designated recycling collection point for electrical devices.
| This symbol identifies electrical devices that belong to the protection class II.
| The word “GS” stands for tested safety. Products marked with this symbol meet the requirements of the German Product Safety Act (ProdSG) (EU adapter).
| Devices marked with this symbol are only suitable for household use (dry indoor rooms).
| The USB wall adapter is equipped with a short-circuit proof safety transformer.
| The adapter has a switching power supply.
| The international efficiency mark indicates that the power supply meets the level VI requirements.
---|---
| This symbol indicates the polarity of the pins in the USB wall adapter.

Legal notice

Copyright 2021 © Home Skinovations Ltd. All rights reserved.

Home Skinovations Ltd reserves the right to make changes to its products or specifications to improve performance, reliability, or manufacturability. Information furnished by Home Skinovations Ltd is believed to be accurate and reliable at the time of publication. However, Home Skinovations Ltd assumes no responsibility for its use. No license is granted by its implication or otherwise under any patent or patent rights of Home Skinovations Ltd.

No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Home Skinovations Ltd. Data is subject to change without notification.

Home Skinovations Ltd has patents and pending patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. The furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property rights except as expressly provided in any written agreement from Home Skinovations Ltd. Specifications are subject to change without notice.

Silk’n and the Silk’n logo are registered trademarks of Home Skinovations Ltd, Tavor Building, Shaar Yokneam P.O.Box 533, Yokneam 2069206, ISRAEL.

Invention Works B.V.
Donk 1b, 2991 LE Barendrecht
The Netherlands
www.silkn.eu • info@silkn.eu

References

• Beauty Tools for Home Use | Silk'n
• Beauty Tools for Home Use | Silk'n

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