Silk n H2120 Anti Aging Face Treatment Device User Manual
- June 4, 2024
- Silk n
Table of Contents
- Silk’n FaceTite
- Warnings
- Contraindications
- Safety features
- Signs & symbols
- Get to know your device
- Treatments
- Get started!
- Cleaning, maintenance & storage
- Troubleshooting
- Customer service
- Consumables
- Warranty
- Product disposal
- Specifications
- Legal notice
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
n H2120 Anti Aging Face Treatment Device
User Manual
Silk’n FaceTite
Warnings
This device including all its parts must not be used by the following people:
children, adults with limited physical, sensory or psychological capacities,
those lacking experience or knowledge in how to use the device in a safe way,
or those who do not understand the hazards involved.
This device is powerful and should be used with special attention to safety.
Before first use, please read this user manual in full, and keep it for future
use. Be sure to read all warnings, contraindications, and safety precautions,
and follow them strictly. We recommend you refamiliarize yourself with the
instructions before each treatment.
Always ensure that your hands are dry before operating the device, touching
the plug, or connecting the charging cradle to the mains supply.
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Do not place or store the wall adapter where it can fall or be pulled into any liquid.
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For the purpose of recharging the battery, only use the wall adapter provided with this device.
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Do not use the wall adapter if it has fallen into liquid.
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Disconnect the device from the main supply after charging the battery.
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Keep the device, all parts, and accessories away from heated surfaces.
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Never leave the device unattended when plugged into the mains supply.
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When the appliance is used in the bathroom unplug it after use. The proximity of water presents a hazard even if the appliance is switched off.
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For additional protection, it is advisable to install a residual current device (RCD) in the electrical circuit. The RCD should have a rated residual operating current not exceeding 30mA. Ask your installer for advice.
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Do not attempt to modify, open or repair the device. You may expose yourself to dangerous electrical components and may cause serious harm to yourself. It will also void your warranty.
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Do not use if the parts or accessories are not supplied by the manufacturer, or if they are damaged in any way, do not appear to be working properly, or if you see or smell smoke. In such cases, stop using the device, and contact customer service.
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Do not clean any of the parts in the dishwasher.
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Children shall not play with the device.
Cleaning and user maintenance shall not be made by children. -
Children must not play with the packaging. They may injure themselves with the packaging material, or swallow small parts and choke.
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This device contains batteries that are nonreplaceable.
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Do not use this appliance near water, bathtubs, showers, basins or other vessels containing water.
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This unit has been designed and tested to meet the requirements of electromagnetic, electrostatic, and radio frequency interference standards.
However, the possibility of electromagnetic or other interference may still exist.
Relocating the device may help to eliminate interference.
Contraindications
Do not use if you:
- have a pacemaker or internal defibrillator, or any other active electrical implant anywhere in the body.
- suffer from poorly controlled endocrine disorders, such as diabetes and thyroid conditions.
- have a current history or condition of cancer or premalignant moles.
- have received radiation therapy or chemotherapy treatments within the past 3 months, or have areas of potential skin malignancies.
- have a disease related to photosensitivity, such as porphyria, polymorphic light eruption, solar urticaria, lupus, etc.
- suffer from epilepsy.
- are pregnant or nursing.
- have abnormal skin conditions caused by diabetes, systemic or other metabolic diseases.
Do not use on areas that have:
- a permanent implant such as metal plates and screws, silicone implants, or areas with injected fills or toxins.
- active eczema, psoriasis, lesions, open wounds, open infections (cold sores), or abnormal skin conditions caused by systemic or metabolic diseases (diabetes for example).
- traumatized or injured skin.
- had recent exposure to the sun without protection (wait 1 day); for tanned or sunburnt skin, wait 3 days.
- had any surgery within 3 months prior to treatment.
- tattoos.
- long or thick hair. Use of the device may result in light bruising.
Consult your physician if you have:
- used steroids within 3 months prior to treatment.
- couperose or rosacea.
- a history of diseases stimulated by heat, such as recurrent herpes simplex in the treatment area. If so, you may treat only following a prophylactic regime.
- used physician-prescribed drugs on your skin within the past 6 months.
- any other condition that, in the opinion of your physician or dermatologist, would make it unsafe for you to be treated.
- a history of skin disorders, keloids, abnormal wound healing, as well as very dry or fragile skin.
Safety features
The device protects your skin from overheating.
- Thermal sensor and heat stabilizer: This measure the skin temperature, stabilize the heat energy, and prevent overheating. When the skin temperature reaches 42°C – 43°C, the stabilizer will automatically stop emitting heat, until the skin temperature lowers enough for the stabilizer to resume heating.
- Movement sensor: The sensor enables the device to emit RF heat, only when you are moving the device across your skin.
Signs & symbols
| A statement or event that indicates a possible or impending danger or
problem when using the device.
---|---
| Important information about using or maintaining the device.
| Products marked with this symbol fulfill the requirements of the EU
directives.
| Class II. The wall adapter is protected against electric shock by means of
double insulation.
| Polarity of d.c. power connector.
| Direct current of d.c. power connector.
| Warning: Do not use this appliance near water, bathtubs, showers, basins, or
other vessels containing water.
| Do not dispose of household waste. Dispose in accordance with your country’s
laws and help protect the environment. In accordance with the WEEE Directive.
| Lithium-ion inside.
| The built-in rechargeable battery contains substances that may pollute the
environment. Always remove the battery before you discard it at an official
collection point for batteries.
This device is not suitable for use in the presence of a flammable anesthetic mixture with air or with oxygen or nitrous oxide.
Get to know your device
5.1 Device description
The device is an anti-aging face treatment device that utilizes HT™
technology. This technology combines three kinds of energy: Infrared (IR) Heat
Energy that affects the upper layer of skin for improved skin texture, LED
Light Energy that reaches into the dermis for rejuvenation and collagen
restoration, and BiPolar Radio Frequency energy (Bi-Polar RF) that penetrates
deep into the sub-dermal fat for deep tissue tightening and wrinkle reduction.
The device has a treatment surface with 3 electrodes and a control button with
5 surrounding indicator lights. The device has a rechargeable battery for
cordless use and a wall adapter for connection to the main supply.
5.2 Intended use
The device is an over-the-counter hand-held device intended for the temporary
reduction in the appearance of mild to moderate facial wrinkles and skin
tightening. The device is for self-treatment in the home and is not suitable
for commercial purposes. Do not use for any purpose other than as described in
this user manual
5.3 Package contents
Package contents vary according to the option purchased.
• Your Silk’n device | • User manual |
---|---|
• AC/DC wall adapter | • Quick guide |
• Silk’n Slider Gel | • Warranty booklet |
5.4 Device parts
Refer to the diagram on the page (i) at the front of this manual to see the
location of each feature.
- Treatment surface (#1)
- Battery indicator light (#5)
- Electrodes (#2)
- Wall adapter socket (#6)
- 4 energy level indicator lights (#3)
- Wall adapter with cable (#7)
- Control button (#4)
5.5 Device controls & settings
Button | Action | Function/Mode |
---|---|---|
Control button (#4) | Long press x 1 | Starts the device. |
Energy level 1 – 1 light on
Short press x 1| Energy level 2 – 2 lights on
Short press x 2| Energy level 3 – 3 lights on
Short press x 3| Energy level 4 – 4 lights on
Short press x 4| Goes back to level 1
Long press| Shuts down the device
Energy level indicator lights (#3)| Shows the energy level selected.| There is
one light for each energy level. Level 1 is the lowest energy level and level
4 is the highest.
Battery indicator light (#5)| Green – blinks
Green – constant
Orange – blinks
Orange – Constant| Device charging
Device charged
Low charge in the battery
No charge in the battery; the treatment mode is inactive
5.6 Charging the battery
- Charge the device before first use.
- Place the wall adapter cable (#7) into the device, then connect the wall adapter (#7) to the main supply. The battery indicator light (#5) will blink green.
- Position the wall adapter (#7) so that the main plug is disconnected easily.
The battery icon does not change color.
You can use the device when it is connected to the main supply. Note that the battery indicator light (#5) will be off.
Treatments
6.1 Treatment areas
There are 6 treatment areas for the face and neck.
Treatment Area | Purpose |
---|---|
1. Forehead: including between the eyebrows | Tightens the skin |
2. Left cheek: including around and below the eyes | Treats fine lines and |
builds volume
3. Right cheek: including around and below the eyes| Tightens and eliminates
wrinkles
4. Upper lip: including the nasolabial fold| Tightens and eliminates wrinkles
5. Chin: including the jawline| Smooths the skin
6.2 Treatment plan
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Treat each area separately for at least 15 minutes. You can treat as many areas as you like in one session.
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For best results, treat at the highest energy level that is comfortable for you.
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Use the device for 2 sessions a week for 10 weeks. You will begin to see visible results after 5 weeks / 10 treatments.
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Treat once every 2 weeks after that, to maintain results.
For maximum effectiveness: -
Make sure you have enough gel on the treatment surface (#1) at all times during the treatment.
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Do not leave the device on one spot of skin. Keep moving the device covering the entire treatment area. This will prevent overheating of the treatment area, and reduce the possibility of any adverse effects.
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Make sure the 3 electrodes (#2) are always in full contact with the skin.
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If the energy level feels uncomfortable, reduce it to a level that is comfortable for you.
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Only change energy levels when the treatment surface (#1) is not in contact with the skin.
6.3 What to expect
During a treatment session it is normal to experience or feel:
- a sensation of warmth.
- some redness or slight swelling: this should subside within a few hours, or up to one day.
6.4 Possible side effects
If you follow the instructions fully and pay attention to all warnings and
contraindications, complications and side effects are uncommon. However, every
cosmetic treatment, including those designed for home use, involves some
degree of risk.
Therefore it is important that you understand and accept the risks and
complications that may occur.
- Excessive edema (swelling) and erythema (redness) are rare reactions to the treatment that, in most cases, subside within a few days. In case these signs appear, immediately use a damp cool cloth to cool the area for at least 15 minutes and apply an anti-burn cream.
- In rare cases, the user may experience dilation of the superficial blood capillaries. This may result in a temporary redness for a few days. Also, some of the capillaries may present red spots that will also reduce with time. If these signs appear, we recommend that you cool the area with chilled water immediately.
Consult your physician if you experience any persistent symptoms including pain, skin redness, swelling, or a burning sensation.
If unexpected side effects, such as itching, occur within 48 hours of your first treatment, seek medical advice before continuing treatments.
Get started!
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Make sure that your skin is clean and dry, and that you have removed all jewelry.
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Remove the device and the other components from the box.
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Remove the protective film that covers the electrodes (#2).
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Decide if you want to use the device cordlessly or via the main supply.
• Cordless: Check that the battery is not low before you start treatment.
• Mains supply: Place the wall adapter cable (#7) into the wall adapter socket (#6) and connect to the main supply. -
Start the device: Long press the control button (#4). The device starts at energy level 1 automatically, and 1 energy level indicator light (#3) will turn on.
Check that the expiry date of the gel has not passed. -
Apply a thin layer of Silk’n Slider Gel over the treatment surface (#1).
Silken Slider Gel (or any other water-based clear gel) facilitates smooth movement of the treatment surface over the skin and enables conductivity. To ensure safe and efficient treatment, always start by applying Silk’n Slider Gel, and apply more gel if needed. -
Using energy level 1, place the device on the area you want to treat. Make sure that it is in full contact with the skin. You will feel a mild sensation of warmth.
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Move the device in gentle massage-like motions on the area you wish to treat. Progress slowly and carefully. Keep moving the device ensuring that the 3 electrodes stay in full contact with the skin as you treat the area.
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With the device constantly in motion, treat each area for at least 15 minutes.
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Increase the energy level gradually. Using the highest energy level will get the best results, but it’s essential that you set the energy level that is comfortable for the area you are treating.
You will feel the skin temperature rise as you increase the energy level. It usually takes about 1-2 minutes for the device to reach the required temperature. During the treatment, your skin will get a little red. Don’t worry; this is normal. -
Experiment by moving the device slowly across the area you are treating. If the treated area is hot and you feel uncomfortable, try moving the device a little faster.
Stop immediately if you feel any discomfort. -
Clean the treated area: Remove any residual gel from the skin, then rinse the skin with lukewarm water. Dry the skin with a towel, and apply a facial cream to soothe and moisturize the skin.
Cleaning, maintenance & storage
Clean the device after each treatment.
Never immerse your device or any of its parts in the water!
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Turn off the device, then unplug it.
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Use absorbent paper (such as toilet paper or wipes) to remove the gel residue off the treatment surface (#1). Ensure you remove all gel residue to prevent the gel from solidifying or damaging the device.
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Use a clean damp cloth to clean the device and the treatment surface (#1).
You may use cleaning fluids with up to 70% alcohol, but never use acetone or other abrasive liquids, because they will damage your device. -
Finally, wipe the device and the treatment surface (#1) dry with a clean dry cloth.
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After cleaning, we recommend you store the device in its original box. Store the device and the gel in a cool dry place.
Troubleshooting
Problem | Checks |
---|---|
The device does not start. | • Mains supply: Make sure the wall adapter (#7) is |
properly connected to the device, that it is plugged into the mains supply,
and that you long press the control button (#4).
• Cordless: Check that the battery is not low. If the battery is low, connect
the device to the main supply to perform the treatment.
I don’t feel any heat from the device even though I pressed the control button
(#4).| Heat will only be emitted when the treatment surface (#1) is in full
contact with the skin, and you have applied gel before and/or during your
treatment.
One or more lights blink continuously.| The device has malfunctioned. Unplug
the device and restart.
The device has stopped working and is turned off.| • Mains & cordless: Long
press the control button (#4) to restart the device.
• Cordless: Check that the battery is not low.
Customer service
For more information see our website www.silkn.eu. This manual is also available as a PDF download from the website. Contact Silk’n Customer Service to report unexpected operations or events, or any other problem with your device.
Country | Service number | |
---|---|---|
Belgium | 0800-29316 |
serviceconsommateurbe@silkn.eu
France| 0891-655557|
serviceconsommateurfr@silkn.eu
Germany| 089 51 23 44 23|
kundenservicede@silkn.eu
Italy| +31 (0)180-330 550|
servizioclientiit@silkn.eu
Netherlands| 0900-2502217|
klantenservicenl@silkn.eu
Spain| 900 823 302|
servicioalcliente@silkn.eu
UK| 0906-2130009| customercareuk@silkn.eu
Other countries| +31 (0)180-330 550| info@silkn.eu
Consumables
You can purchase more Silk’n Slider Gel from our website www.silkn.eu.
Warranty
Please refer to the separate product warranty booklet for complete
information.
The manufacturer accepts no liability for damage or injuries caused by
improper or incorrect use.
Product disposal
This section is applicable in the European Union and other European countries with separate collection systems for recyclable materials.
- Old appliances should not be disposed of with household waste!
- Should the product no longer be capable of being used at some point in time, dispose of it in accordance with the regulations in force in your city or county. This ensures that old appliances are recycled in a professional manner and also rules out negative consequences for the environment.
- Do not dispose of household waste! The WEEE directive requires that you dispose of this electrical device (including all accessories and parts) at a designated recycling collection point for electrical devices. This prevents the release of harmful substances* into the environment.
Make sure that the device is in an uncharged state before disposal. - Products labeled with Cd = cadmium, Hg = mercury, Pb lead.
Specifications
Model no. | H2120/H2130 |
---|---|
Treatment area | 468 ± 5mm |
Technology | Home Tightening™ |
Red LED light (wavelength; optical output power) | 630nm ± 20 nm; 45 ± 9mW/cm2 |
Infrared (IR) Light (wavelength; optical output power) | 850nm ± 20nm; 57 ± 11 |
mW/cm2
RF Energy (frequency; maximum output
power)| 1 MHz ± 30%; 10W max
Operation & safety| Heat stabilizer prevents skin overheating
System weight| 150g
Time from minimum storage temperature between uses to minimum operating
temperature with an ambient temperature of 20°C| 30 minutes
Time from maximum storage temperature between uses to maximum operating
temperature with an ambient temperature of 20°C| 30 minutes
Transport & storage between uses and storage condition| Temperature: minus 40
to 70°C
Relative humidity: 10% – 90%
Atmospheric pressure:
500 – 1060 hPa
Operating conditions| Temperature: 10 to 35°C
Relative humidity: 30% – 75%
Atmospheric pressure:
700 – 1060 hPa
Wall adapter
Manufacturer
Registration No.
Address
ModelInput voltage
Input AC frequency
Output DC voltage
Output current
Output power
Average active efficiency
Efficiency at low load (10%)
No-load power consumption| Kuantech (Beihai) Co., Ltd.
064970
8th Industrial Park, Beihai Road, 536000 Beihai City, Guangxi,
PEOPLE’S REPUBLIC OF CHINA
KSA24A1200150H(x)
(x) – denotes different input plugs
100-240 V
50/60 Hz
12.0 V
1.5 A
18 W
85.5 %
80.2 %
0.08 W
Rechargeable Li-on battery| Model ICR18650-26H
Nominal voltage 3.7Vdc
Rated capacity 2600mAh
Legal notice
Copyright 2021 © Home Skinovations Ltd. All rights reserved.
Home Skinovations Ltd reserves the right to make changes to its products or
specifications to improve performance, reliability, or manufacturability.
Information furnished by Home Skinovations Ltd is believed to be accurate and
reliable at the time of publication.
However, Home Skinovations Ltd assumes no responsibility for its use. No
license is granted by its implication or otherwise under any patent or patent
rights of Home Skinovations Ltd. No part of this document may be reproduced
or transmitted in any form or by any means, electronic or mechanical, for any
purpose, without the express written permission of Home Skinovations Ltd. Data
is subject to change without notification. Home Skinovations Ltd has patents
and pending patent applications, trademarks, copyrights, or other
intellectual property rights covering the subject matter in this document.
The furnishing of this document does not give you any license to these
patents, trademarks, copyrights, or other intellectual property rights except
as expressly provided in any written agreement from Home Skinovations Ltd.
Specifications are subject to change without notice. Silken and the Silk’n
logo are registered trademarks of Home Skinovations Ltd, Tavor Building,
Shaar Yokneam P.O.Box 533, Yokneam 2069206, ISRAEL.
References
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