CREATIVE JAM V2 Sound Blaster Headphone User Guide
- June 5, 2024
- Creative
Table of Contents
CREATIVE JAM V2 Sound Blaster Headphone
OVERVIEW
BLUETOOTH PAIRING / CONNECTING TO AUDIO SOURCE DEVICE
Wireless Pairing
- Press and hold the Multifunction button for 4s when headset is powered off to initiate Bluetooth pairing
- On your mobile device, turn Bluetooth on and select “Sound Blaster JAM V2” from the list of discovered Bluetooth devices to pair
Multipoint Pairing
- Disconnect the headset from the first mobile device before initiating Bluetooth pairing to a second mobile device
- Once paired to the second mobile device, power off, then power on the headset, and ensure Bluetooth is switched on across both mobile devices to achieve multipoint connection
Note: Bluetooth mode is not available when Sound Blaster JAM V2 is connected to a USB audio source
LED BEHAVIOR
CONTROLS
Playback Mode
Call Mode
Bluetooth Mode
USB Audio Mode
CAUTION : Do not wear the headphones with the volume set too high for prolonged periods of time as this will damage your hearing and may lead to hearing loss
CREATIVE APP
Set up your product, personalize audio settings, enhance your product’s performance, and more with the Creative app*.
- Access and control our all-new SmartComms Kit’s suite of smart communication features such as VoiceDetect, NoiseClean-in, and NoiseClean-out to improve your online calls experience
- Enjoy the ability to customize Graphic EQ
- Configure playback and microphone settings
- Perform software upgrades, product registration, and more
The Creative app and SmartComms Kit are currently available on Windows platform via USB audio playback only
MASTER RESET
Master reset is reserved for scenarios where users encounter problems such as Bluetooth pairing problems or other connectivity issues. Follow the steps below to reset your Sound Blaster JAM V2:
- Press and hold Volume +, Volume -, and Multifunction buttons simultaneously for 8s to reset the headphones back to factory settings
- Upon successful reset, the headset will power off. The headset will automatically initiate Bluetooth pairing mode when powered on after master reset
Product Registration
Registering your product ensures you receive the most appropriate service and
product support available. You can register your product at
www.creative.com/register. Please note
that your warranty rights are not dependent on registration.
Other Information
Please visit
creative.com/compliance/sbjamv2 for
user guide, safety and regulatory information and battery removal instruction,
which is meant strictly for independently qualified professional.
Visit support.creative.com to resolve and
troubleshoot technical queries at Creative’s 24-hour self-help Knowledge Base.
You can also find Customer Support Services and other helpful information
here.
TECHNICAL SPECIFICATIONS
Product Type
Bluetooth Headset
Headphone Drivers
- 32 mm Neodymium Driver
- Frequency Response: 20–20,000 Hz
Microphones
Type: Omni-directional x 2
Bluetooth Version
Bluetooth 5.0
Bluetooth Profiles
- A2DP (Wireless Stereo Bluetooth)
- AVRCP (Bluetooth Remote Control)
- HFP (Hands-free Profile)
Audio Codec
SBC, aptX, aptX HD, aptX LL
Multipoint Support
Yes (Up to two mobile devices simultaneously)
Wireless Operating Range
Up to 15m / 49 ft
Wireless Frequency
2.4 GHz
Operating Frequency
2402–2480 MHz
Operating Temperature
0–45°C
Voice Assistant Support
Siri and Google Assistant
Battery Type
Rechargeable Lithium Polymer Battery 200 mAh x 1
USB Audio Support
Yes (Audio and Microphone)
Playtime
Up to 22 hours per charge
Charging Interface
USB-C (Charging)
Charging Time
1–2 hours
Input
5V 500 mA
RF Output Power
< 4 dBm
Warranty
Warranty information is supplied with your product in a separate document. Please keep your Proof of Purchase for the duration of the Warranty period.