Creative HP6500 Series Comfort Plus Wireless Headphones

Specifications

• Brand: Creative Marketing Inc.
• Warranty: 1 year from the day of purchase
• Technical Support: Available via email at [email protected]

Warranty Information
Creative Marketing Inc. warrants that this product is free from defects in materials and workmanship for one year from the day of purchase. If you encounter any defects, please contact our Technical Support for assistance. Exclusions
Please note that certain damages, including those related to operation or handling, may not be covered under the warranty. Refer to the warranty document for more details. Technical Support
If you require technical assistance, contact our support team via email at [email protected]  Provide your Model

and a detailed description of the issue for prompt assistance.Return

Merchandise for Service If you need to make a warranty claim, follow these steps

1. Contact Creative Marketing Inc. within 30 days of discovering the issue.
2. Include a copy of the warranty document, your purchase receipt, and original packaging.
3. Obtain a Return Merchandise Authorization (RMA) number from our technician.
4. Display the RMA number on the shipping carton and send the package with prepaid postage to Creative Marketing Inc.

FAQ

1. Q: How long is the warranty period?
   A: The warranty period is one year from the day of purchase.

WIRELESS OVER-EAR HEADPHONES WITH BUILT-IN MICROPHONE HP6500 SERIES

USERS GUIDE

WARRANTY

Creative Marketing Inc. warrants that this product shall be free from defects in materials and workmanship for one year from the day of purchase. If the product is defective, the sole obligation of Creative Marketing Inc. under this warranty shall be at its election, subject to the terms of this warranty, to repair or replace any parts deemed defective. This warranty is for the exclusive benefit of the original purchaser and is not assignable or transferable. THIS WARRANTY IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AND ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE TERMS OF THIS WARRANTY, UNLESS OTHERWISE PROHIBITED BY LAW.

Exclusions
To the fullest extent permitted by law, Creative Marketing Inc. expressly disclaims and excludes from this warranty any liability for damages, including but not limited to general, special, indirect, incidental, consequential, aggravated, punitive or exemplary damages, and economic loss (even if Creative Marketing Inc. is informed of their possibility), third party claims against you, including for any loss or damages, and claims or damages related to loss of, or, damage to, your records or data. This warranty does not apply to any product the exterior of which has been damaged or defaced. This warranty will be voided by misuse, improper physical environment, improper repair, acts of God, war or terror, commercial use, and improper service, operation or handling.

Technical Support

Creative Marketing Inc. provides Technical Support through email. Please make sure you have available the Model # (located on the front page of your User’s Manual), problem with the product described in detail included in the email written to our support team at [email protected]

Return Merchandise for Service
Any claim under this warranty must be made in writing to Creative Marketing Inc., at the address provided by our technician, within 30 days after the owner discovers the circumstances giving rise to any such claim, and must include a copy of this warranty document, a receipt or copy of your invoice marked with the date of purchase, and the original packaging. You may obtain service by after the technician has issued a Return Merchandise Authorization (RMA) number. The RMA number must be prominently displayed on the outside of the shipping carton and the package must be mailed to Creative Marketing Inc. with postage prepaid.

SPECIFICATIONS

• Connection: Bluetooth® Version 5.3. or Standard 3.5mm jack
• Power: Built-in lithium battery
• Unit Driver: 40mm
• Impedance: 320hms+15%
• Frequency: 20Hz-22kHz
• Sensitivity: 1083db
• Built-in Microphone

SYSTEM REQUIREMENTS

• Bluetooth® enabled device(s)

DESCRIPTIONS

FUNCTIONS

1. Multi-Function Button – Press to start Playing, press again to pause a track.
   • When receiving calls, press to pickup or hang up a call, press and hold to decline the incoming call.
   • When the headphone is paired with a device, double click to redial the last called number.
   • When connected to a smart phone, triple-click to activate voice assistant.
2. Previous Track / Volume Down
   • Short press for volume down, press and hold for previous track.
3. Next Track / Volume Up
   • Short press for volume up, press and hold to next track.
4. Power Switch
   • Press and hold to power on or off the device.
5. LED Indicator
   • Blinking Red and Blue
   • waiting to pair with Bluetooth Device
   • Solid Blue
   • Paired and ready for use
   • Blinking Blue – Using with a Bluetooth Device
   • Solid Red – Charging
6. Type-C USB port for charging your headphone.
7. 3.5mm AUX-in jack for connecting your headphones to any device with a 3.5mm Audio output.

CHARGING THE HEADPHONE

1. Connect the included USB Charging cable to the Type-C port of your headphone.
2. Connect the other end of the USB Charging cable to a USB port on your computer or an adapter.
3. The LED indicator will turn solid red when charging and turns off when fully charged.

USE IN BLUETOOTH MODE

1. Make sure your headphone is fully charged, press the power switch, the LED indicator will blink red and blue.
2. Make sure your mobile device has Bluetooth enabled, search for HP6500.
3. Select HP6500 to pair the headphone with your mobile device.
4. Your headphone will indicate with an audio note once paired successfully and your headphone will automatically reconnect to the previously connected device when it is turned on.

NOTE: To connect with a different mobile device. When the headphone is turned off, press and hold the power button until the headphone indicates it is ready to pair. Repeat step 2 through 4 to connect to a different device.

WIRED MODE

1. Connect the 3.5mm AUX cable to the AUX-in jack of the headphone, connect the other end to the audio out port of your mp3 player or audio device.

TROUBLESHOOTING

• The headphone will not power on
  Please ensure the headphone is fully charged.

• The headphone will not charge
  Please try charging using a different power source or a different port on your computer Try a different cable from a phone or other device.

• Unable to pair to the headphone
  Please try disabling Bluetooth on your mobile device, power off the headphone. Then, power on your headphone and enable bluetooth on your mobile device. Search and select HP6500 to pair again.

• No sound when connected
  Please ensure volume is turned on for both the headphone AND your mobile device.

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