CREATIVE EF1100 ZEN Air Plus True Wireless Earbuds User Guide

: May 15, 2024
: Creative

Table of Contents

CONTROLS
OVERVIEW
CHARGING CASE INDICATOR
CHARGING CREATIVE ZEN AIR PLUS WIRELESSLY
UNICAST MODE (CIS)
BROADCAST MODE (BIS)
MASTER RESET
COMMON CONNECTIVITY ISSUES
BLUETOOTH® PAIRING
CREATIVE APP
TECHNICAL SPECIFICATIONS
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

ZEN® AIR PLUS Quick Start Guide
Model No. EF1100
PN: 03EF110000000 Rev B

CONTROLS

CREATIVE EF1100 ZEN Air Plus True Wireless Earbuds -
parts

OVERVIEW

Charging Case LED Indicator
USB-C Charging Port
Multifunction Button
• Manual Bluetooth® Pairing
• Master Reset

CHARGING CASE INDICATOR

i) Charging Case’s Battery Level CREATIVE EF1100 ZEN Air Plus True
Wireless Earbuds - parts2 ii) Earbuds Battery Level iii) Battery Charge Level Indicator

CHARGING CREATIVE ZEN AIR PLUS WIRELESSLY

CREATIVE EF1100 ZEN Air Plus True Wireless Earbuds -
parts5 Creative Zen Air Plus supports Qi- enabled wireless charging. To charge both the charging case and earbuds wirelessly, slot the earbuds into the case’s magnetic charging slots, then place the charging case on the wireless charging pad. Do note that the earbuds cannot be charged wirelessly without its charging case.
Wireless charging pad not included

UNICAST MODE (CIS)

Unicast mode lets the user wirelessly connect to a compatible Bluetooth LE audio receiver to enjoy high-definition audio streaming on a one-to-one basis.

BROADCAST MODE (BIS)

Broadcast mode allows users to join broadcast streams on the Creative Zen Air Plus. Users can customize button functions to replace an existing function with Broadcast mode via the Creative app. This allows users to enter or exit broadcast streams seamlessly via earbuds. Note that the broadcast stream is unencrypted and any supported device can join the stream if it is within range. Visit creative.com/support for more information on products supporting Broadcast mode.

MASTER RESET

With both earbuds in the charging case, keep the lid open, then press and hold the multifunction button on the charging case for 8 seconds to perform a Master Reset. The charging case’s LED indicator will blink red to indicate that the Master Reset is in progress. Once the charging case’s LED indicator stops blinking, wait for 10 seconds for Master Reset to complete.

COMMON CONNECTIVITY ISSUES

This article highlights a phenomena and recommendation for music cutting out and earbuds that do not stay connected. When pairing a smart mobile device with the earbuds, the signal is strongest when there is a line-of-sight between the pairing devices.
If the signal passes through the body, which is mostly made up of water fluid, it may get absorbed, which may result in pairing difficulty. If the mobile device is already connected to the earbuds, it may result in signal lost or the earbuds may get disconnected.

BLUETOOTH® PAIRING

Open the lid of the charging case and the earbuds will automatically initiate Bluetooth pairing
Flashing Red and Blue CREATIVE EF1100 ZEN Air Plus True Wireless Earbuds -
parts7 Manually initiate Bluetooth pairing via charging case
Flashing Red and Blue

CREATIVE APP

Set up your product, personalize audio settings, enhance product’s performance, and more with the Creative app.
Set up your product, personalize audio settings, enhance product’s performance, and more with the Creative app.

Adjust noise control level for both Ambient mode and Hybrid Active Noise Cancellation
Experience professionally-tuned audio presets for movies, music, and games
Perform software upgrades, product registration, and more

Download the Creative app from:
iOS App Store
Google Play Store

TECHNICAL SPECIFICATIONS

Microphones

Omni-directional MEMS x 3 (Per earbud)

Bluetooth Version

Bluetooth 5.3

Bluetooth Operating Frequency

2402–2480 MHz

Wireless Operating Range

Up to 10m / 33 ft measured in open space. Walls and structures may affect range of device

Maximum RF Output Power

8 dBm

Playtime^

Up to 8 hours per charge
Up to 32 hours of total playtime

Battery

Earbuds (Left and Right): Lithium-ion button battery 3.7V 40 mAh 0.148 Wh
Battery Charging Case: Lithium-ion polymer battery 3.7V 430 mAh 1.591 Wh

Charging Time

< 2 hours

Charging Interface

Qi-compatible wireless charging
USB-C (Charging only)

Input Rating

5V 1A

IP Rating

IPX4 (Earbuds only)

Operating Temperature

0–45°C

^Based on moderate volume level with ANC off. Actual battery life will vary with use, settings, songs, and environmental conditions.
Note: Compliance markings are located at the bottom of the product.
Waste Electrical and Electronic Equipment (WEEE) Symbol
The use of the WEEE Symbol indicates that this product may not be treated as household waste. By ensuring this product is disposed of correctly, you will help protect the environment. For more detailed information about the recycling of this product, please contact your local authority, your household waste disposal service provider or the shop where you purchased the product.
BATTERIES DIRECTIVE
FOR REMOVABLE BATTERY (Li-ion/polymer, button/coin cells, cylindrical cells)
This product contains one or more of the above removable batteries. The crossed-out wheeled bin symbol indicates that the battery in this product should not be treated as unsorted municipal waste upon reaching its end of life. Instead it should be taken to separate collection and recycling schemes. Batteries containing heavy metal content will have a two-letter symbol for the chemical under the crossed-out wheeled bin symbol. ‘Cd’ stands for cadmium, ‘Pb’ for lead, and ‘Hg’ for mercury. You can help the environment and avoid public health hazards by recycling the battery at an authorized recycling facility or the place of purchase. To find the nearest authorized recycle centre contact your local authority. Instructions for removing the battery can be found in the product user manual. The instructions should be followed carefully before attempting to remove the battery.
FOR INTEGRATED BATTERY
This product contains a Lithium ion/polymer battery that should only be removed by an authorized recycling centre. By recycling this product at your local authorized recycling centre or the place of purchase, the battery will be removed and recycled separately. PRODUCT REGISTRATION AND WARRANTY
Registering your product ensures you receive the most appropriate service and product support available. You can register your product at creative.com/register. Please note that your warranty rights are not dependent on registration.
Creative warrants the included Creative-branded hardware product (the “Product”) against defects in materials and workmanship (“Defect(s)”) for twelve (12) months (for the European Union, twenty-four (24) months (excluding all wear and tear), subject to certain exceptions as stated in the EU Directive 1999/44/EC) from the date of purchase. The Creative Limited Hardware Warranty (the “Warranty”) does not cover (but not limited to) consumable parts, such as batteries or protective coatings that, due to their nature, tend to diminish over time; normal wear and tear, accidents or misuse. You must provide Creative proof of original purchase of the Product by a dated itemized receipt to be eligible for the Warranty. If a Defect arises and a valid claim is received during the applicable Warranty Period, Creative will at its sole option, service the Product at no charge using new or refurbished replacement parts at our sole discretion. Warranty benefits are in addition to rights provided under local consumer laws.
For Australia only: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. [Address: Creative Technology Ltd, 31 International Business Park, #03-01, Singapore 609921. Telephone: +65 6895 4101 (standard international call charges apply.)] For the full terms and detailed information on the Warranty, please visit creative.com/compliance/ZenAirPlus, or scan the QR code. A printed copy is available upon request to Creative Labs, Inc., 1900 McCarthy Boulevard, Suite 103, Milpitas, CA 95035. CREATIVE
EF1100 ZEN Air Plus True Wireless Earbuds - QR code Important Safety Instructions. Do not listen to audio on your earphones or headphones at high volume for prolonged periods of time as hearing loss may result.
Hereby, Creative Labs Pte. Ltd. declares the Bluetooth headset, model no. EF1100 is in compliance with Directive 2014/53/EU and Radio Equipment Regulations 2017. The full text of the EU and UK declaration of conformity is available at http://www.creative.com/EUDoC.
OTHER INFORMATION
Please visit creative.com/compliance/ZenAirPlus for the user guide, safety and regulatory information and battery removal instruction, which is meant strictly for independently qualified professional.
Please visit creative.com/support/ZenAirPlus for all other support related to your product.

REGISTER YOUR PRODUCT	TECHNICAL SUPPORT
creative.com/register

creative.com/support

FCC ID: 2AJIV-EF1100
© 2023 Creative Technology Ltd. All rights reserved. Creative, the Creative logo and Zen are trademarks or registered trademarks of Creative Technology Ltd in the United States and/or other countries. The Bluetooth® word mark and logo are owned by Bluetooth SIG, Inc. and any use of such marks by Creative Technology Ltd is under license. All other trademarks are the property of their respective owners and are hereby recognized as such. All specifications are subject to change without notice. Actual product may differ slightly from images shown. Use of this product is subject to a limited warranty.