VIVO PT-RT-70 Spare Remote User Manual

: June 3, 2024
: Vivo

VIVO PT-RT-70 Spare Remote

WARNING!

If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual and do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly, or inappropriate use.

Instructions for MOUNT-E-FD55 / FD70

BUTTON FUNCTIONS

| Downward Movement
---|---
| Upward Movement
| Stop
| Memory Button 1: Press and hold for 2 seconds, the mount will beep twice. Location 1 is saved.
| Memory Button 2: Press and hold for 2 seconds, the mount will beep twice. Location 2 is saved.
| Recall Memory Position 1
| Recall Memory Position 2

REMOTE CONTROL OPERATING INSTRUCTIONS

Install two AAA batteries (not included) in the remote.

STEP 1

Plug the mount in. The mount will beep once, and will be ready for operation.

IF MOUNT IS INSTALLED ON A PITCHED SURFACE:

Press and hold the OK button for 6 seconds. The mount will retract to the minimum (folded) position.
Press the down button to lower the TV. Press OK when the TV has reached the fully lowered position.
Press and hold the mem1 button until the mount beeps. Repeat 4 times. Mount will give a long beep, indicating that the maximum tilt angle has been set. The mount is now ready for use.

SAVE AND RECALL MEMORY

To save a certain location to memory, press and hold the mem1 or mem2 buttons for 2 seconds. The mount will beep, indicating the position has been saved to memory. To recall memory locations, press the ( 1 ) or ( 2 ) button. The TV mount will automatically adjust to saved memory locations 1 or 2.

MANUAL POSITION ADJUSTMENT

To adjust TV mount to minimum position (resting against the ceiling), simply give it a slight push. The mount will automatically return to minimum the position.
NOTE: The mount must be lowered using the remote.

REPLACING THE REMOTE CONTROL

If the original remote has been lost, please contact us for a new one. To pair the replacement remote with the mount:

Use a thin tool (such as a paperclip) to press the small button on the left side of the mount. The mount will beep once.
Press the SET button on the replacement remote. The mount will beep repeatedly for 10 seconds to indicate that the remote is being programmed to the mount. When the beeping has stopped, the mount will be ready for operation.

PAIRING A REMOTE TO MULTIPLE UNITS

The included remote may be paired to multiple units, allowing all installed mounts to be controlled simultaneously. Follow the steps outlined above in “Replacing the Remote Control” for each mount to pair to a single remote.
To change each unit back to using individual remotes, repeat the programming steps using the individual remotes for each.

RESET MOUNT

If the TV ceiling mount operates abnormally, it may be necessary to perform a reset of the mount. To reset the TV ceiling mount, unplug the mount from power for 10 seconds and plug back in. Hold the OK button for 6 seconds to return mount to the minimum (folded) position. Press the down button and allow mount to fully lower.

PROBLEM	SOLUTION
Remote Control Range is Too Short	Replace the batteries. If the problem is

not resolved, please contact us to replace the remote control.
Abnormal Operation| Reset the system by following instructions under Reset Mount. If problem is not resolved, contact us to replace the product.
Mount Will Not Operate| Ensure power supply is properly connected to the product. If so, ensure power outlet is working. If there is no beeping sound or red light (power indication) on the TV mount, please contact us to replace the power supply.
Abnormal Noise| Please contact us to replace the product.

Instructions for MOUNT-E-MM070

BUTTON FUNCTIONS

| Downward Movement
---|---
| Upward Movement
| Retract/Reset
| Memory Button 1
| Memory Button 2
| Recall Memory Position 1
| Recall Memory Position 2

REMOTE CONTROL OPERATING INSTRUCTIONS

Install two AAA batteries (not included) in the remote. Plug the mount in. The mount will beep once, and will be ready for operation.

UPWARD/DOWNWARD MOVEMENT

Press and hold the up button to raise the TV. Press and hold the down button to lower the TV.

SAVE AND RECALL MEMORY

To save a certain location to memory, press and hold the mem1 or mem2 button for 2 seconds. The mount will beep, indicating the position has been saved to memory. To recall memory locations, press the ( 1 ) or ( 2 ) button. The TV mount will automatically adjust to saved memory locations 1 or 2.

RETRACT TO WALL

To fully raise and retract the arm to the wall, press the OK button. Press any button to stop the movement if needed.

REPLACING THE REMOTE CONTROL

If the original remote has been lost, please contact us for a new one. To pair the replacement remote with the mount:

Use a thin tool (such as a paperclip) to press the small button on the left side of the mount’s control unit (left box). The mount will beep once.
Press the SET button on the replacement remote. The mount will beep repeatedly for 10 seconds to indicate that the remote is being programmed to the mount. When the beeping has stopped, the mount will be ready for operation.

RESET MOUNT

If the TV wall mount operates abnormally, it may be necessary to perform a reset of the mount. To reset the TV wall mount, unplug the mount from power for 10 seconds and plug back in. Hold the OK button for 5 seconds. The mount will raise to the maximum position and beep once, then lower to the minimum position and beep twice.

To clear the memory, use a thin tool (such as a paperclip) to press the small button on the left side of the mount’s control unit (left box). The mount will beep once. Press and hold the button again for 10 seconds or until the mount beeps twice to confirm clearing.
( NOTE : The memory clearing process may also be necessary if replacing the remote control)

TROUBLESHOOTING

PROBLEM

|

SOLUTION

---|---
The Mount Will Not Operate| 1. The system may be overheating. If the mount beeps twice after pressing a button, allow to cool for 12 minutes.

2. The remote may not be paired with the mount. Refer to REPLACING THE REMOTE CONTROL. 3. Check to make sure the power cable is plugged in.

Abonormal Operation| 1. Reset the TV mount. Refer to RESET MOUNT.
Remote Control Range is Too Short| 1. Replace the batteries. If the problem is not resolved, please contact us to replace the remote control.
The TV Stops Moving| 1. Ensure there are no cables or objects preventing the mount from moving.
2. The TV weight may exceed the 77lb (35kg) weight limit.
3. The motor cable may be damaged.
Reset the mount. If the problem continues, contact us for replacement.
Abnormal Noise| Please contact us to replace the product.

Instructions for MOUNT-E-WM075

BUTTON FUNCTIONS

| Left Movement
---|---
| Right Movement
| Stop
| Memory Button 1: Press and hold for 2 seconds, the mount will beep twice. Location 1 is saved.
| Memory Button 2: Press and hold for 2 seconds, the mount will beep twice. Location 2 is saved.
| Recall Memory Position 1
| Recall Memory Position 2

REMOTE CONTROL OPERATING INSTRUCTIONS

Install two AAA batteries (not included) in the remote.

OPERATION

Use left and right buttons to manually swing the mount in and out.

SAVE AND RECALL MEMORY

To save a certain location to memory, press and hold the mem1 or mem2 buttons for 2 seconds. The mount will beep, indicating the position has been saved to memory. To recall memory locations, press the ( 1 ) or ( 2 ) button. The TV mount will automatically adjust to saved memory locations 1 or 2.

INCREASE THE SWIVEL RANGE

The default swivel range of the TV mount is 0°-90°. To increase the swivel range:

Adjust the TV wall mount to your desired position manually.
Unplug and re-plug the power. Press and hold “mem1” until you hear one beep. Repeat this step five times until you hear two consecutive beeps; thie new swivel range is now saved successfully. Note : The max swivel range is 170°.

SWITCH REMOTE DIRECTION

To switch the remote direction, press and hold the up button for 5 seconds and wait for the mount to beep.

ERROR INDICATIONS

Over-Current Protection: The unit makes a “beep beep” (2 beeps) once Sensor indicates the mount is out of range: The unit makes a “beep beep” (2 beeps) twice Sensor indicates an operating fault: The unit makes a “beep beep” (2 beeps) three times Unit senses abnormal power: The unit makes a “beep beep” (2 beeps) four times

PAIRING THE REMOTE CONTROL

Use a thin tool (such as a paperclip) to press the small button on the left side of the mount. The mount will beep once.
Press the SET button on the replacement remote. The mount will beep repeatedly for 10 seconds to indicate that the remote is being programmed to the mount. When the beeping has stopped, the mount will be ready for operation.

PAIRING A REMOTE TO MULTIPLE UNITS

The included remote may be paired to multiple units, allowing all installed mounts to be controlled simultaneously. Follow the steps outlined above in “Pairing the Remote Control” for each mount to pair to a single remote.

To change each unit back to using individual remotes, repeat the programming steps using the individual remotes for each.

RESET MOUNT

If the TV wall mount operates abnormally, it may be necessary to perform a reset of the mount. To reset the TV wall mount, unplug the mount from power for 10 seconds and plug back in. Hold the OK button for 6 seconds to return mount to the minimum (folded) position.

PROBLEM	SOLUTION
Remote Control Range is Too Short	Replace the batteries. If the problem is

not resolved, please contact us to replace the remote control.
Abnormal Operation| Reset the system by following instructions under Reset Mount. If problem is not resolved, contact us to replace the product
Mount Will Not Operate| Ensure power supply is properly connected to the product. If so, ensure power outlet is working. If there is no beeping sound or red light (power indication) on the TV mount, please contact us to replace the power supply.
Abnormal Noise| Please contact us to replace the product.

Open Monday – Friday 7:00am – 7:00pm CST,
our dedicated support team can offer immediate assistance with rapid response times. If any parts are received damaged or defective, please contact us. We are happy to replace parts toensure you have a fully functioning product.

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| 309-278-5303| AVG. RESOLUTION TIME (within office hrs): 5M 4S
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SKU: PT-RT-70

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