DELL Precision 3480 Mobile Workstation Owner’s Manual
- June 14, 2024
- Dell
Table of Contents
Precision 3480 Mobile Workstation
Product Information
The Precision 3480 is a high-performance laptop designed by
Dell. It offers advanced features and powerful performance for
professional users. The laptop comes with various connectivity
options, including USB ports, Thunderbolt ports, HDMI port, and a
network port. It also includes Dell Optimizer software that
optimizes system performance based on user preferences.
Specifications
- Regulatory Model: P165G
- Regulatory Type: P165G001/P165G002/P165G003
- Release Date: November 2023
- Revision: A02
Views of Precision 3480
The Precision 3480 has the following ports and connectors:
Right Side:
-
Universal audio jack: Connect headphones or a headset with a
headphone and microphone combo. -
HDMI port: Connect to a TV, external display, or another
HDMI-in enabled device for video and audio output. -
Security-cable slot: Connect a security cable to prevent
unauthorized movement of the computer.
Left Side:
-
Network port: Connect an Ethernet (RJ45) cable from a router or
broadband modem for network or internet access with a transfer rate
of 10/100/1000 Mbps. -
USB 3.2 Gen 1 port: Connect external storage devices and
printers for data transfer speeds up to 5 Gbps. -
Thunderbolt 4.0 with DisplayPort Alt Mode/USB Type-C/USB4/Power
Delivery: Supports USB4, DisplayPort 1.4, Thunderbolt 4, and
enables connection to an external display using a display adapter.
Provides data transfer rates of up to 40 Gbps for USB4 and
Thunderbolt 4. -
Thunderbolt 4.0 with DisplayPort Alt Mode/USB Type-C/USB4/Power
Delivery: Supports USB4, DisplayPort 1.4, Thunderbolt 4, and
enables connection to an external display using a display adapter.
Provides data transfer rates of up to 40 Gbps for USB4 and
Thunderbolt 4.
Product Usage Instructions
Set up your Precision 3480
Follow the steps below to set up your Precision 3480:
-
Unbox the laptop and remove all packaging materials.
-
Connect the power adapter to the laptop and plug it into a
power outlet. -
Press the power button to turn on the laptop.
-
Follow the on-screen instructions to complete the initial setup
process.
Dell Optimizer
Dell Optimizer is a software that optimizes the performance of
your Precision 3480 based on your preferences. To use Dell
Optimizer:
-
Open the Dell Optimizer application from the Start menu or
desktop shortcut. -
Configure the settings according to your preferences for
performance, battery life, audio, and graphics. -
Click “Apply” to save the changes.
Software
The Precision 3480 comes pre-installed with an operating system.
To explore additional software options:
-
Go to the “Operating system” section in the user manual for
information about the installed operating system. -
Visit the Dell website and navigate to the “Drivers and
downloads” section to find software updates and additional
drivers.
Getting Help and Contacting Dell
If you need assistance or have any questions about your
Precision 3480, follow these steps:
-
Refer to the “Getting help and contacting Dell” chapter in the
user manual for detailed instructions. -
Visit the Dell support website at www.dell.com/support for
troubleshooting guides, FAQs, and technical support.
FAQ
Q: What is the transfer rate of the network port?
The network port on the Precision 3480 has a transfer rate of
10/100/1000 Mbps.
Q: Can I connect multiple displays to the Thunderbolt 4
ports?
Yes, Thunderbolt 4 supports connecting two 4K displays or one 8K
display using the Thunderbolt 4 ports on the Precision 3480.
Q: Do I need an adapter to connect a DisplayPort device?
Yes, you will need a USB Type-C to DisplayPort adapter (sold
separately) to connect a DisplayPort device to the Thunderbolt 4
ports on the Precision 3480.
Precision 3480
Owner’s Manual
Regulatory Model: P165G Regulatory Type: P165G001/P165G002/P165G003 November
2023 Rev. A02
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of
your product. CAUTION: A CAUTION indicates either potential damage to hardware
or loss of data and tells you how to avoid the problem. WARNING: A WARNING
indicates a potential for property damage, personal injury, or death.
© 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies,
Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Other trademarks may be trademarks of their respective owners.
Contents
Chapter 1: Views of Precision 3480……………………………………………………………………………………7
Right………………………………………………………………………………………………………………………………………………………………….7
Left…………………………………………………………………………………………………………………………………………………………………… 7
Top…………………………………………………………………………………………………………………………………………………………………… 9
Display……………………………………………………………………………………………………………………………………………………………..10
Bottom……………………………………………………………………………………………………………………………………………………………..11 Service
Tag………………………………………………………………………………………………………………………………………………………11 Battery charge
and status light …………………………………………………………………………………………………………………….12
Chapter 2: Set up your Precision 3480…………………………………………………………………………….. 13
Chapter 3: Specifications of Precision 3480…………………………………………………………………….. 15
Dimensions and weight………………………………………………………………………………………………………………………………….. 15
Processor……………………………………………………………………………………………………………………………………………………….. 15
Chipset……………………………………………………………………………………………………………………………………………………………. 17
Operating system…………………………………………………………………………………………………………………………………………… 17
Memory……………………………………………………………………………………………………………………………………………………………17 External
ports………………………………………………………………………………………………………………………………………………….18 Internal
slots……………………………………………………………………………………………………………………………………………………18
Ethernet…………………………………………………………………………………………………………………………………………………………. 19
Wireless module………………………………………………………………………………………………………………………………………………19 WWAN
module……………………………………………………………………………………………………………………………………………….20
Audio………………………………………………………………………………………………………………………………………………………………. 21
Storage…………………………………………………………………………………………………………………………………………………………… 21
Keyboard…………………………………………………………………………………………………………………………………………………………22 Keyboard
function keys………………………………………………………………………………………………………………………………… 22
Camera…………………………………………………………………………………………………………………………………………………………… 23
Touchpad………………………………………………………………………………………………………………………………………………………..24 Power
adapter………………………………………………………………………………………………………………………………………………..24
Battery…………………………………………………………………………………………………………………………………………………………… 25
Display……………………………………………………………………………………………………………………………………………………………. 26
Fingerprint reader (optional)………………………………………………………………………………………………………………………… 27
Sensor …………………………………………………………………………………………………………………………………………………………… 28
GPU–Integrated………………………………………………………………………………………………………………………………………….. 28
GPU–Discrete……………………………………………………………………………………………………………………………………………… 28 External
display support……………………………………………………………………………………………………………………………….. 28 Hardware
security…………………………………………………………………………………………………………………………………………. 28 Smart-card
reader………………………………………………………………………………………………………………………………………….29 Contactless
smart-card reader……………………………………………………………………………………………………………….. 29 Contacted
smart-card reader…………………………………………………………………………………………………………………..30 Operating and
storage environment………………………………………………………………………………………………………………31 Dell Support
policy………………………………………………………………………………………………………………………………………… 32 ComfortView
Plus…………………………………………………………………………………………………………………………………………. 32 Using the privacy
shutter……………………………………………………………………………………………………………………………… 32
Contents
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Dell Optimizer………………………………………………………………………………………………………………………………………………… 33
Chapter 4: Working inside your computer…………………………………………………………………………34 Safety
instructions………………………………………………………………………………………………………………………………………… 34 Before
working inside your computer………………………………………………………………………………………………………34 Safety
precautions…………………………………………………………………………………………………………………………………… 35 Electrostatic
discharge–ESD protection………………………………………………………………………………………………. 35 ESD field
service kit …………………………………………………………………………………………………………………………………36 Transporting
sensitive components………………………………………………………………………………………………………… 37 After working
inside your computer…………………………………………………………………………………………………………37
BitLocker……………………………………………………………………………………………………………………………………………………37
Recommended tools……………………………………………………………………………………………………………………………………… 37 Screw
list………………………………………………………………………………………………………………………………………………………..38 Major
components of Precision 3480………………………………………………………………………………………………………….. 39
Chapter 5: Removing and installing Customer Replaceable Units
(CRUs)……………………………….41 SIM card
tray…………………………………………………………………………………………………………………………………………………. 41 Removing the
SIM card tray……………………………………………………………………………………………………………………..41 Installing the
SIM card tray……………………………………………………………………………………………………………………… 42 Base
cover…………………………………………………………………………………………………………………………………………………….. 43 Removing
the base cover………………………………………………………………………………………………………………………… 43 Installing the
base cover………………………………………………………………………………………………………………………….. 45 Memory
modules…………………………………………………………………………………………………………………………………………… 46 Removing the
memory module…………………………………………………………………………………………………………………46 Installing the
memory module………………………………………………………………………………………………………………….. 47 Solid-state
drive……………………………………………………………………………………………………………………………………………. 48 Removing the
M.2 2230 solid-state drive………………………………………………………………………………………………. 48 Installing
the M.2 2230 solid-state drive………………………………………………………………………………………………… 48
Wireless card…………………………………………………………………………………………………………………………………………………. 49
Removing the wireless card……………………………………………………………………………………………………………………..49
Installing the wireless card……………………………………………………………………………………………………………………….50
Wireless Wide Area Network (WWAN) card………………………………………………………………………………………………..
52 Removing the WWAN card……………………………………………………………………………………………………………………… 52
Installing the WWAN card……………………………………………………………………………………………………………………….. 54
Fan…………………………………………………………………………………………………………………………………………………………………. 57 Removing
the fan…………………………………………………………………………………………………………………………………….. 57 Installing the
fan………………………………………………………………………………………………………………………………………. 58
Chapter 6: Removing and installing Field Replaceable Units
(FRUs)…………………………………….. 60
Battery…………………………………………………………………………………………………………………………………………………………… 60 Lithium-
ion battery precautions……………………………………………………………………………………………………………….60 Removing
the battery……………………………………………………………………………………………………………………………… 60 Installing the
battery………………………………………………………………………………………………………………………………….61 Coin-cell
battery……………………………………………………………………………………………………………………………………………. 62 Removing the
coin-cell battery………………………………………………………………………………………………………………..62 Installing the
coin-cell battery…………………………………………………………………………………………………………………. 63 Heat
sink…………………………………………………………………………………………………………………………………………………………64 Removing the
heat sink – for computers shipped with integrated graphics card…………………………………
64 Installing the heat sink – for computers shipped with integrated graphics
card……………………………………67
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Contents
Removing the heat sink – for computers shipped with discrete graphics
card……………………………………. 69 Installing the heat sink – for computers shipped with
discrete graphics card……………………………………….70
Speakers…………………………………………………………………………………………………………………………………………………………. 71
Removing the speakers……………………………………………………………………………………………………………………………..71
Installing the speakers……………………………………………………………………………………………………………………………… 72
Assembly inner frame……………………………………………………………………………………………………………………………………. 73
Removing the assembly inner frame……………………………………………………………………………………………………….. 73
Installing the assembly inner frame………………………………………………………………………………………………………….
74 Display assembly…………………………………………………………………………………………………………………………………………….75
Removing the display assembly………………………………………………………………………………………………………………..75
Installing the display assembly………………………………………………………………………………………………………………….79
Display bezel………………………………………………………………………………………………………………………………………………….. 84
Removing the display bezel………………………………………………………………………………………………………………………84
Installing the display bezel………………………………………………………………………………………………………………………..84
Display panel…………………………………………………………………………………………………………………………………………………..85
Removing the display panel…………………………………………………………………………………………………………………….. 85
Installing the display panel……………………………………………………………………………………………………………………….. 87
Camera module……………………………………………………………………………………………………………………………………………… 89
Removing the camera module…………………………………………………………………………………………………………………. 89
Installing the camera module…………………………………………………………………………………………………………………… 90
Display hinges………………………………………………………………………………………………………………………………………………… 91
Removing the display hinges……………………………………………………………………………………………………………………. 91
Installing the display hinges……………………………………………………………………………………………………………………… 91
Display cable………………………………………………………………………………………………………………………………………………….. 92
Removing the display cable………………………………………………………………………………………………………………………92
Installing the display cable………………………………………………………………………………………………………………………..94
Display back cover………………………………………………………………………………………………………………………………………… 96
Removing the display back cover…………………………………………………………………………………………………………….96
Installing the display back cover……………………………………………………………………………………………………………… 97
System board………………………………………………………………………………………………………………………………………………… 98
Removing the system board……………………………………………………………………………………………………………………. 98
Installing the system board……………………………………………………………………………………………………………………. 100
Smart card reader…………………………………………………………………………………………………………………………………………102
Removing the smart card reader…………………………………………………………………………………………………………… 102
Installing the smart card reader……………………………………………………………………………………………………………..
103 Power-button board……………………………………………………………………………………………………………………………………. 104
Removing the power-button board……………………………………………………………………………………………………….. 104
Installing the power-button board…………………………………………………………………………………………………………. 105
Keyboard………………………………………………………………………………………………………………………………………………………. 107
Removing the keyboard…………………………………………………………………………………………………………………………..107
Installing the keyboard…………………………………………………………………………………………………………………………….109
Palm-rest assembly……………………………………………………………………………………………………………………………………….110
Removing the palm-rest assembly…………………………………………………………………………………………………………. 110
Installing the palm-rest assembly…………………………………………………………………………………………………………….
111 Dummy SIM-card slot
filler……………………………………………………………………………………………………………………………112 Removing the dummy
SIM-card slot filler……………………………………………………………………………………………… 112 Installing the
dummy SIM-card slot filler……………………………………………………………………………………………….. 113
Chapter 7: Software……………………………………………………………………………………………………. 115 Operating
system…………………………………………………………………………………………………………………………………………. 115
Contents
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Drivers and downloads…………………………………………………………………………………………………………………………………. 115
Chapter 8: BIOS setup………………………………………………………………………………………………….116 Entering BIOS
setup program……………………………………………………………………………………………………………………… 116 Navigation
keys……………………………………………………………………………………………………………………………………………..116 One Time Boot
menu…………………………………………………………………………………………………………………………………….116 System setup
options…………………………………………………………………………………………………………………………………… 117 Updating the
BIOS………………………………………………………………………………………………………………………………………..127 Updating the BIOS
in Windows……………………………………………………………………………………………………………… 127 Updating the BIOS in
Linux and Ubuntu…………………………………………………………………………………………………127 Updating the BIOS
using the USB drive in Windows……………………………………………………………………………. 127 Updating the
BIOS from the F12 One-Time boot menu……………………………………………………………………….. 128 System
and setup password……………………………………………………………………………………………………………………….. 128
Assigning a system setup password……………………………………………………………………………………………………….128
Deleting or changing an existing system setup
password……………………………………………………………………. 129 Clearing CMOS
settings……………………………………………………………………………………………………………………………….129 Clearing BIOS
(System Setup) and System passwords……………………………………………………………………………..130 Clearing
Chassis Intrusion Alert………………………………………………………………………………………………………………….. 130
Chapter 9: Troubleshooting…………………………………………………………………………………………. 133 Handling
swollen Lithium-ion batteries………………………………………………………………………………………………………..133
Locate the Service Tag or Express Service Code of your Dell computer
…………………………………….. 133 Dell SupportAssist Pre-boot System Performance Check
diagnostics…………………………………………………….. 134 Running the SupportAssist Pre-Boot
System Performance Check…………………………………………………….. 134 Built-in self-test
(BIST)………………………………………………………………………………………………………………………………..134
M-BIST……………………………………………………………………………………………………………………………………………………. 134 LCD Power
rail test (L-BIST)………………………………………………………………………………………………………………… 135 LCD Built-in
Self Test (BIST)………………………………………………………………………………………………………………… 135 System-
diagnostic lights………………………………………………………………………………………………………………………………136
Recovering the operating system………………………………………………………………………………………………………………..
137 Real-Time Clock (RTC Reset)……………………………………………………………………………………………………………………..
137 Backup media and recovery options……………………………………………………………………………………………………………
137 Wi-Fi power cycle………………………………………………………………………………………………………………………………………… 137
Drain residual flea power (perform hard
reset)………………………………………………………………………………………….. 137
Chapter 10: Getting help and contacting Dell………………………………………………………………….. 139
6
Contents
Right
1
Views of Precision 3480
1. Universal audio jack Connect headphones or a headset (headphone and
microphone combo).
2. USB 3.2 Gen 1 port with PowerShare Connect devices such as external
storage devices and printers. Provides data transfer speeds up to 5 Gbps.
PowerShare enables you to charge your USB devices even when your computer is
turned off. NOTE: If your computer is turned off or in hibernate state, you
must connect the power adapter to charge your devices using the PowerShare
port. You must enable this feature in the BIOS setup program. NOTE: Certain
USB devices may not charge when the computer is turned off or in sleep state.
In such cases, turn on the computer to charge the device.
3. HDMI port Connect to a TV, external display or another HDMI-in enabled
device. Provides video and audio output.
4. Security-cable slot Connect a security cable to prevent unauthorized
movement of your computer.
Left
1. Network port
Connect an Ethernet (RJ45) cable from a router or a broadband modem for
network or Internet access, with a transfer rate of 10/100/1000 Mbps.
Views of Precision 3480
7
2. USB 3.2 Gen 1 port Connect devices such as external storage devices and
printers. Provides data transfer speeds up to 5 Gbps.
3. Thunderbolt 4.0 with DisplayPort Alt Mode/USB Type-C/USB4/Power Delivery
Supports USB4, DisplayPort 1.4, Thunderbolt 4 and also enables you to connect
to an external display using a display adapter. Provides data transfer rates
of up to 40 Gbps for USB4 and Thunderbolt 4. NOTE: You can connect a Dell
Docking Station to the Thunderbolt 4 ports. For more information, search in
the Knowledge Base Resource at www.dell.com/support.
NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to
connect a DisplayPort device.
NOTE: USB4 is backward compatible with USB 3.2, USB 2.0, and Thunderbolt 3.
NOTE: Thunderbolt 4 supports two 4K displays or one 8K display. 4. Thunderbolt
4.0 with DisplayPort Alt Mode/USB Type-C/USB4/Power Delivery
Supports USB4, DisplayPort 1.4, Thunderbolt 4 and also enables you to connect
to an external display using a display adapter. Provides data transfer rates
of up to 40 Gbps for USB4 and Thunderbolt 4.
NOTE: You can connect a Dell Docking Station to the Thunderbolt 4 ports. For
more information, search in the Knowledge Base Resource at
www.dell.com/support.
NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to
connect a DisplayPort device.
NOTE: USB4 is backward compatible with USB 3.2, USB 2.0, and Thunderbolt 3.
NOTE: Thunderbolt 4 supports two 4K displays or one 8K display. 5. Power and
battery-status light
Indicates the power state and battery state of the computer. Solid white–Power
adapter is connected and the battery is charging. Solid amber–Battery charge
is low or critical. Off–Battery is fully charged.
NOTE: On certain computer models, the power and battery-status light are also
used for diagnostics. For more information, see the Troubleshooting section in
your computer’s Service Manual.
6. nano-SIM slot (optional) Insert a nano-SIM card to connect to a mobile
broadband network.
7. Smart-card reader (optional) Using smart card provides authentication in
corporate networks.
8
Views of Precision 3480
Top
1. Touchpad Move your finger on the touchpad to move the mouse pointer. Tap
to left-click and two fingers tap to right-click.
2. NFC/Contactless smart card reader (optional) Provides contactless access
of cards in corporate networks.
3. Power button with optional fingerprint reader Press to turn on the
computer if it is turned off, in sleep state, or in hibernate state. When the
computer is turned on, press the power button to put the computer into sleep
state; press and hold the power button for 10 seconds to force shut-down the
computer. If the power button has a fingerprint reader, place your finger on
the power button steadily to log in. NOTE: The power-status light on the power
button is available only on computers without the fingerprint reader.
Computers that are shipped with the fingerprint reader that is integrated on
the power button will not have the power-status light on the power button.
NOTE: You can customize the power-button behavior in Windows.
Views of Precision 3480
9
Display
1. Left microphone Provides digital sound input for audio recording and voice
calls.
2. Infrared emitter (optional) Emits infrared light, which enables the
infrared camera to sense and track motion.
3. Infrared camera (optional) Enhances security when paired with Windows
Hello face authentication.
4. Camera shutter Slide the camera shutter to turn the camera on or off.
5. Camera Enables you to video chat, capture photos, and record videos.
6. Camera-status light Turns on when the camera is in use.
7. Ambient-light sensor The sensor detects the ambient light and
automatically adjusts the display brightness.
8. Right microphone Provides digital sound input for audio recording and
voice calls.
10
Views of Precision 3480
Bottom
1. Left speaker Provides audio output.
2. Right speaker Provides audio output.
3. Service Tag label The Service Tag is a unique alphanumeric identifier that
enables Dell service technicians to identify the hardware components in your
computer and access warranty information.
Service Tag
The service tag is a unique alphanumeric identifier that allows Dell service
technicians to identify the hardware components in your computer and access
warranty information.
Views of Precision 3480
11
Battery charge and status light
The following table lists the battery charge and status light behavior of your Precision 3480.
Table 1. Battery charge and status light behavior
Power Source
LED Behavior
AC Adapter
Off
AC Adapter
Solid White
Battery
Off
Battery
Solid Amber (590+/-3 nm)
System Power State S0 – S5 S0 – S5 S0 – S5 S0 – S5
Battery Charge Level Fully Charged < Fully Charged 11-100% < 10%
S0 (ON) – System is turned on. S4 (Hibernate) – The system consumes the least
power compared to all other sleep states. The system is almost at an OFF
state, expect for a trickle power. The context data is written to hard drive.
S5 (OFF) – The system is in a shutdown state.
12
Views of Precision 3480
2
Set up your Precision 3480
About this task NOTE: The images in this document may differ from your
computer depending on the configuration you ordered.
Steps 1. Connect the power adapter and press the power button.
NOTE: The battery may go into power-saving mode during shipment to conserve
charge on the battery. Ensure that the power adapter is connected to your
computer when it is turned on for the first time.
2. Finish the operating system setup. For Ubuntu: Follow the on-screen
instructions to complete the setup. For more information about installing and
configuring Ubuntu, search in the Knowledge Base Resource at
www.dell.com/support.
For Windows: Follow the on-screen instructions to complete the setup. When
setting up, Dell recommends that you: Connect to a network for Windows
updates.
NOTE: If connecting to a secured wireless network, enter the password for the
wireless network access when prompted. If connected to the Internet, sign-in
with or create a Microsoft account. If not connected to the Internet, create
an offline account.
On the Support and Protection screen, enter your contact details.
3. Locate and use Dell apps from the Windows Start menu–Recommended.
Set up your Precision 3480
13
Table 2. Locate Dell apps
Resources
Description
Dell Product Registration Register your computer with Dell.
Dell Help & Support Access help and support for your computer.
SupportAssist SupportAssist is the smart technology that keeps your computer
running at its best by optimizing settings, detecting issues, removing viruses
and notifies when you must make computer updates. SupportAssist proactively
checks the health of your computer hardware and software. When an issue is
detected, the necessary system state information is sent to Dell to begin
troubleshooting. SupportAssist is preinstalled on most of the Dell devices
running Windows operating system. For more information, see SupportAssist for
Business PCs manuals at www.dell.com/support/home/ product-support/product
/supportassist-business-pcs/docs.
NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade
your warranty.
Dell Update Updates your computer with critical fixes and latest device
drivers as they become available. For more information about using Dell
Update, see the product guides and third-party license documents at
www.dell.com/support.
Dell Digital Delivery Download software applications, which are purchased but
not preinstalled on your computer. For more information about using Dell
Digital Delivery, search in the Knowledge Base Resource at
www.dell.com/support.
14
Set up your Precision 3480
3
Specifications of Precision 3480
Dimensions and weight
The following table lists the height, width, depth, and weight of your Precision 3480.
Table 3. Dimensions and weight Description Height:
Front height
Values 19.06 mm (0.75 in.)
Rear height
21.04 mm (0.83 in.)
Width
321.35 mm (12.65 in.)
Depth
212 mm (8.35 in.)
Weight NOTE: The weight of your computer depends on the configuration ordered and manufacturing variability.
1.39 kg (3.06 lb)
Processor
The following table lists the details of the processors supported by your
Precision 3480.
Specifications of Precision 3480
15
Table 4. Processor
Description Processor type
Option one
13th Generation Intel Core i5-1335U vPro Essentials
Processor wattage
Processor total core count
Performancecores
Efficient-cores
15 W 10 2 8
Processor total 12 thread counts
NOTE: Intel HyperThreading Technology is only available on Performanc e-cores.
Processor speed Up to 4.60 GHz
Performance-cores frequency
Processor base frequency
1.30 GHz
Maximum turbo frequency
4.60 GHz
Efficient-cores frequency
Processor base frequency
0.90 GHz
Maximum turbo frequency
3.40 GHz
Processor cache 12 MB
Integrated graphics
Intel Iris Xe Graphics
Option two 13th Generation Intel Core i7-1355U vPro Essentials 15 W 10 2 8 12
Up to 5 GHz
1.70 GHz 5 GHz
1.20 GHz 3.70 GHz 12 MB Intel Iris Xe Graphics
Option three 13th Generation Intel Core i5-1340P vPro Essentials 28 W 12 4 8
16
Up to 4.60 GHz
1.90 GHz 4.60 GHz
1.40 GHz 3.40 GHz 12 MB Intel Iris Xe Graphics
Option four
13th Generation Intel Core i5-1350P vPro Enterprise
Option five Option six
13th Generation Intel Core i7-1360P vPro Essentials
13th Generation Intel Core i7-1370P vPro Enterprise
28 W
28 W
28 W
12
12
14
4
4
6
8
8
8
16
16
20
Up to 4.70 GHz Up to 5 GHz Up to 5.20 GHz
1.90 GHz
2.20 GHz
1.90 GHz
4.70 GHz
5 GHz
5.20 GHz
1.40 GHz
1.60 GHz
1.40 GHz
3.50 GHz
3.70 GHz
3.90 GHz
12 MB
Intel Iris Xe Graphics
18 MB
Intel Iris Xe Graphics
24 MB
Intel Iris Xe Graphics
16
Specifications of Precision 3480
Chipset
The following table lists the details of the chipset supported by your Precision 3480.
Table 5. Chipset Description Chipset
Values Integrated in the processor
Processor
13th Generation Intel Core i5/i7
DRAM bus width
64-bit
Flash EPROM
Up to 64 MB
PCIe bus
Up to Gen 4
Operating system
Your Precision 3480 supports the following operating systems:
Windows 11 Home, 64-bit Windows 11 Pro, 64-bit Microsoft Windows 11 Pro
downgrade (Win 10 Pro image FI + Win 11 Pro DPK) Windows 10 China G-SKU,
64-bit Ubuntu 22.04 LTS, 64-bit
Memory
The following table lists the memory specifications of your Precision 3480.
Table 6. Memory specifications Description Memory slots
Values Two-SODIMM slots
Memory type Memory speed
Single-channel DDR4 Dual-channel DDR4 Single-channel DDR5 Dual-channel DDR5
3200 MT/s 4800 MT/s 5200 MT/s
Maximum memory configuration
64 GB
Minimum memory configuration
8 GB
Memory size per slot
8 GB, 16 GB, or 32 GB
Memory configurations supported
8 GB, 1 x 8 GB, DDR4, 3200 MT/s, single-channel 16 GB, 2 x 8 GB, DDR4, 3200 MT/s, dual-channel 16 GB, 1 x 16 GB, DDR4, 3200 MT/s, single-channel 32 GB, 2 x 16 GB, DDR4, 3200 MT/s, dual-channel
Specifications of Precision 3480
17
Table 6. Memory specifications (continued) Description
Values
64 GB, 2 x 32 GB, DDR4, 3200 MT/s, dual-channel 8 GB, 1 x 8 GB, DDR5, 4800
MT/s, single-channel 16 GB, 2 x 8 GB, DDR5, 4800 MT/s, dual-channel 16 GB, 1 x
16 GB, DDR5, 4800 MT/s, single-channel 32 GB, 2 x 16 GB, DDR5, 4800 MT/s,
dual-channel 64 GB, 2 x 32 GB, DDR5, 4800 MT/s, dual-channel 8 GB, 1 x 8 GB,
DDR5, 5200 MT/s, single-channel 16 GB, 2 x 8 GB, DDR5, 5200 MT/s, dual-channel
16 GB, 1 x 16 GB, DDR5, 5200 MT/s, single-channel 32 GB, 2 x 16 GB, DDR5, 5200
MT/s, dual-channel 64 GB, 2 x 32 GB, DDR5, 5200 MT/s, dual-channel
External ports
The following table lists the external ports of your Precision 3480.
Table 7. External ports Description Network port
Values One RJ45 port
USB ports
Two Thunderbolt 4 port with DisplayPort Alt Mode/USB Type-C/USB4/Power
Delivery NOTE: You can connect a Dell Docking Station to this port. For more
information, search in the Knowledge Base Resource at www.dell.com/support.
One USB 3.2 Gen 1 port with PowerShare One USB 3.2 Gen 1 port
Audio port
One Universal audio jack
Video port
One HDMI 2.0 port
Media-card reader
One smart card reader slot (optional)
Power-adapter port
Supported through USB-C
Security-cable slot
One security-cable slot (wedge-shaped)
SIM-card slot
Nano-SIM card slot (optional)
Internal slots
The following table lists the internal slots of your Precision 3480.
Table 8. Internal slots Description M.2
Values
One M.2 2230 slot for WiFi and Bluetooth combo card One M.2 2230 slot for
solid-state drive One M.2 3042/3052 for WWAN slot (optional)
18
Specifications of Precision 3480
Table 8. Internal slots Description
Values
NOTE: To learn more about the features of different types of M.2 cards, search
in the Knowledge Base Resource at www.dell.com/support.
Ethernet
The following table lists the wired Ethernet Local Area Network (LAN) specifications of your Precision 3480.
Table 9. Ethernet specifications Description Model number
Values
Intel Jacksonville I219-LM 10/100/Gb (1000BASE-T) for vPRO configurations
Intel Jacksonville I219-V 10/100/Gb (1000BASE-T) for non-vPRO configurations
Transfer rate
10/100/1000 Mbps
Wireless module
The following table lists the Wireless Local Area Network (WLAN) modules that are supported on your Precision 3480.
Table 10. Wireless module specifications
Description
Option one
Model number
Realtek RTL8852BE
Option two Intel AX211
Transfer rate
Up to 1201 Mbps
Up to 2400 Mbps
Frequency bands supported
2.4 GHz/5 GHz
2.4 GHz/5 GHz/6 GHz
Wireless standards
WiFi 802.11a/b/g Wi-Fi 4 (WiFi 802.11n) Wi-Fi 5 (WiFi 802.11ac) Wi-Fi 6 (WiFi 802.11ax)
WiFi 802.11a/b/g Wi-Fi 4 (WiFi 802.11n) Wi-Fi 5 (WiFi 802.11ac) Wi-Fi 6E (WiFi
802.11ax)
NOTE: Wi-Fi 6 is supported
in regions where Wi-Fi 6E is
unavailable.
Encryption Bluetooth wireless card
64-bit/128-bit WEP AES-CCMP TKIP
Bluetooth 5.3
64-bit/128-bit WEP AES-CCMP TKIP
Bluetooth 5.3
NOTE: The version of the Bluetooth wireless card may vary depending on the operating system that is installed on your computer.
Specifications of Precision 3480
19
WWAN module
The following table lists the Wireless Wide Area Network (WWAN) module supported on your Precision 3480.
Table 11. WWAN module specifications
Description
Option one
Model number
4G DW5823e, Intel XMM 7560R+ Global LTE-Advanced, CAT16
Option two
5G DW5931e, Intel 5G 5000 Global Gigabit NR/LTE, 3GPP Release 15
Form factor
M.2 3042 Key-B
M.2 3042 Key-B
Host interface
PCIe Gen2
PCIe Gen3
Network standard
LTE FDD/TDD, WCDMA/HSPA+, GPS/ GLONASS/BDS/Galileo
LTE FDD/TDD, WCDMA/HSPA+, GNSS/ Beidou NR FR1(Sub6) FDD/TDD, LTE FDD/TDD, WCDMA/HSPA+, GPS/ GLONASS/Galileo/BDS/QZSS
Transfer data rate
Up to 1 Gbps DL (Cat 16) Up to 150 Mbps UL
SA: DL 4.67 Gbps/UL 1.25Gbps
NSA: DL 3.74 Gbps/UL 700Mbps
LTE: DL 1.6 Gbps (CAT19)/UL 150 Mbps
UMTS: DL 384 Kbps / UL 384 Kbps DL DC-HSPA+: 42 Mbps (CAT24)/UL 11.5 Mbps
(CAT7)
Operating frequency bands
Power supply SIM card eSIM with dual SIM (DSSA) Antenna diversity Radio On/Off
Wake on wireless Temperature
Antenna connector
LTE (B1, B2, B3, B4, B5, B7, B8, B12,
NR (n1, n2, n3, n5, n7, n8, n20, n25,
B13, B14, B17, B18, B19, B20, B25, B26,
n28, n30, n38, n40, n41, n48, n66, n71,
B28, B29, B30, B32, B34, B38, B39,
n77, n78, n79)
B40, B41(HPUE), B42, B43, B46(receiver LTE (B1, B2, B3, B4, B5, B7, B8, B12,
only), B48, B66, B71
B13, B14, B17, B18, B19, B20, B25,
WCDMA/HSPA+ (1, 2, 4,5, 8)
B26, B28, B29, B30, B32, B34, B38, B39, B40, B41, B42, B43, B46, B48,
B66, B71)
WCDMA/HSPA+ (1, 2, 4, 5, 8)
DC 3.135 V to 4.4 V, Typical 3.3 V
DC 3.135 V to 4.4 V, Typical 3.3 V
Supported through external SIM slot
Supported through external SIM slot
Supported
Supported
Supported
Supported
Supported
Supported
Supported
Supported
Normal operating temperature: -10°C to + 55°C
Extended Operating temperature: -20°C to +65°C
Normal operating temperature: -10°C to + 55°C
Extended Operating temperature: -30°C to +75°C
Storage temperature: -40°C to +85°C
WWAN Main Antenna x 4 Supports 4×4 MIMO
WWAN Main Antenna x 4 Supports 4×4 MIMO
20
Specifications of Precision 3480
Table 11. WWAN module specifications (continued)
Description
Option one
Option two
NOTE: For instructions on how to find your computer’s IMEI (International Mobile Station Equipment Identity) number, search in the Knowledge Base Resource at www.dell.com/support.
Audio
The following table lists the audio specifications of your Precision 3480.
Table 12. Audio specifications Description Audio controller
Values Realtek Waves, MaxxAudio 12.0
Stereo conversion
Supported
Internal audio interface
High definition audio interface
External audio interface
Universal Audio Jack
Number of speakers
2
Internal-speaker amplifier
Not supported
External volume controls
Keyboard shortcut controls
Speaker output:
Average speaker output
2 W
Peak speaker output
2 W
Subwoofer output
Not supported
Microphone
Digital-array microphones in camera assembly
Storage
This section lists the storage options on your Precision 3480.
Table 13. Storage matrix Storage M.2 2230 solid-state drive
Single M.2 socket Yes
Table 14. Storage specifications Storage type M.2 2230 solid-state drive
Interface type PCIe Gen4 x4 NVMe, up to 64 Gbps
2nd M.2 socket Not supported
Capacity Up to 2 TB
Specifications of Precision 3480
21
Keyboard
The following table lists the keyboard specifications of your Precision 3480.
Table 15. Keyboard specifications Description Keyboard type
Values Standard keyboard
Keyboard layout
QWERTY
Number of keys Keyboard size
English US, English International, Arabic, Canada bilingual (MUI), Chinese
traditional, French-Canadian, Greek, Hebrew, Korean, Russian, Thai, Ukrainian:
79 keys
French-Canadian Quebec, Brazilian, Spanish, Belgian, Bulgarian, Czech &
Slovakian (MUI), Danish, English UK, Estonian, French European, German,
Hungarian, Icelandic, Italian, Nordic (MUI), Norwegian, Portugese Iberian,
Slovenian, Spanish (Castillian), Spanish (Latin America), Swedish/Finnish,
Swiss European (MUI), Turkish, Turkish F: 80 keys
Japanese: 83 keys
X=19.05 mm key pitch
Y=18.05 mm key pitch
Keyboard shortcuts
Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. To type the alternate character, press Shift and the desired key. To perform secondary functions, press fn and the desired key. For more information, see Keyboard function keys.
Keyboard function keys
The F1-F12 keys at the top of the keyboard are function keys. By default,
these keys are used to perform specific functions defined by the software
application in use.
You can run the secondary tasks that are indicated by the symbols on the
function keys by pressing the function key with fn, for example, fn and F1.
See the table below for the list of secondary tasks and the key combinations
to run them.
NOTE: Keyboard characters may differ depending on the keyboard language
configuration. Keys that are used for tasks remain the same, regardless of the
keyboard language.
NOTE: You can define the primary behavior of function keys in the Function Key
Behavior menu of the BIOS setup program.
Table 16. Secondary tasks of keyboard keys Key combination for task fn and F1 fn and F2 fn and F3 fn and F4 fn and F5 fn and F6
What the task does Operating system and application specific F1 behavior Operating system and application specific F2 behavior Operating system and application specific F3 behavior Operating system and application specific F4 behavior Operating system and application specific F5 behavior Operating system and application specific F6 behavior
22
Specifications of Precision 3480
Table 16. Secondary tasks of keyboard keys (continued)
Key combination for task fn and F8
What the task does Operating system and application specific F8 behavior
fn and F9
Operating system and application specific F9 behavior
fn and F10
Operating system and application specific F10 behavior
fn and F11
Operating system and application specific F11 behavior
fn and F12
Operating system and application specific F12 behavior
fn and Right Ctrl
Open application menu
fn and Cursor up
Page up
fn and Cursor down
Page down
Keys with alternate characters
There are other keys on your keyboard with alternate characters. The symbols
that are shown at the bottom of these keys are the main characters that are
displayed when the key is pressed; the symbols that are shown at the top of
these keys are displayed when the key is pressed with the shift key. For
example, if you press 2, 2 is displayed; if you press Shift and 2, @ is
displayed.
Camera
The following table lists the camera specifications of your Precision 3480.
Table 17. Camera specifications Description Number of cameras
Values One
Camera type
FHD RGB camera
FHD RGB+IR camera
FHD RGB+IR camera with Ambient Light Sensor, Express Sign-In with Presence
Detection and Intelligent Privacy
Camera location
Front camera
Camera sensor type
CMOS sensor technology
Camera resolution: Still image
2.07 megapixel
Video
1920 x 1080 (FHD) at 30 fps
Infrared camera resolution: Still image
0.23 megapixel
Video
640 x 360 at 30 fps
Diagonal viewing angle: Camera
80 degrees
Infrared camera
86.60 degrees
Specifications of Precision 3480
23
Touchpad
The following table lists the touchpad specifications of your Precision 3480.
Table 18. Touchpad specifications Description Touchpad resolution:
Values > 300 DPI
Touchpad dimensions: Horizontal
115 mm
Vertical
67 mm
Touchpad gestures
For more information about touchpad gestures available on:
Windows, see the Microsoft knowledge base article at support.microsoft.com
Ubuntu, see ubuntu.com/support
Power adapter
The following table lists the power adapter specifications of your Precision 3480.
Table 19. Power adapter specifications
Description
Option one
Type
Pecos 65 W, USB-C
Option two 100 W, USB-C
Power-adapter dimensions:
Height
28 mm (1.10 in.)
26.50 (1.04 in.)
Width
51 mm (2.01 in.)
60 mm (2.36 in.)
Depth
112 mm (4.41 in.)
122 mm (4.80 in.)
Input voltage
100 VAC240 VAC
100 VAC240 VAC
Input frequency
50 Hz60 Hz
50 Hz60 Hz
Input current (maximum)
Output current (continuous)
1.70 A
20 V/3.25 A (continuous) 15 V/3 A (continuous) 9 V/3 A (continuous) 5 V/3 A
(continuous)
1.70 A
20 V/5 A (continuous) 15 V/3 A (continuous) 9 V/3 A (continuous) 5 V/3 A
(continuous)
Rated output voltage
20 VDC 15 VDC 9 VDC 5 VDC
20 VDC 15 VDC 9 VDC 5 VDC
Temperature range: Operating
0°C to 40°C (32°F to 104°F)
0°C to 40°C (32°F to 104°F)
Option three 130 W, USB-C
22 mm (0.87 in.) 66 mm (2.60 in.) 143 mm (5.63 in.) 100 VAC240 VAC 50 Hz60
Hz 1.80 A
20 V/6.50 A (continuous)
5 V/1 A (continuous)
20 VDC 5 VDC
0°C to 40°C (32°F to 104°F)
24
Specifications of Precision 3480
Table 19. Power adapter specifications (continued)
Description Storage
Option one -40°C to 70°C (-40°F to 158°F)
Option two -40°C to 70°C (-40°F to 158°F)
Option three
-40°C to 70°C (-40°F to 158°F)
CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.
Battery
The following table lists the battery specifications of your Precision 3480.
Table 20. Battery specifications
Description
Option one
Option two
Battery type
3 cell, 42
3 cell, 42 Wh,
Wh, ExpressCharge, Long Cycle Life,
ExpressCharge Boost ExpressCharge
Option three
Option four
3 cell, 54
3 cell, 54 Wh,
Wh, ExpressCharge, Long Cycle Life,
ExpressCharge Boost ExpessCharge
Battery voltage
11.40 VDC
11.40 VDC
11.40 VDC
11.40 VDC
Battery weight (minimum)
0.19 kg (0.41 lb)
0.19 kg (0.41 lb)
0.22 kg (0.48 lb)
0.22 kg (0.48 lb)
Battery dimensions: Height
5.73 mm (0.22 in.)
5.73 mm (0.22 in.)
5.73 mm (0.22 in.)
5.73 mm (0.22 in.)
Width 263 mm (10.35 in.)
263 mm (10.35 in.)
263 mm (10.35 in.)
263 mm (10.35 in.)
Depth 68.90 mm (2.71 in.) 68.90 mm (2.71 in.) 68.90 mm (2.71 in.) 68.90 mm (2.71 in.)
Temperature range:
Operatin g
Charge: 0°C to 45°C (32°F to 113°F)
Discharge: 0°C to 70°C (32°F to 158°F)
Charge: 0°C to 45°C (32°F to 113°F)
Discharge: 0°C to 70°C (32°F to 158°F)
Charge: 0°C to 45°C (32°F to 113°F)
Discharge: 0°C to 70°C (32°F to 158°F)
Charge: 0°C to 45°C (32°F to 113°F)
Discharge: 0°C to 70°C (32°F to 158°F)
Storage -20°C to 65°C (-4°F -20°C to 65°C (-4°F -20°C to 65°C (-4°F -20°C to 65°C
to 149°F)
to 149°F)
to 149°F)
(-4°F to 149°F)
Battery operating time
Varies depending on operating conditions and can significantly reduce under certain powerintensive conditions.
Battery charging time (approximate)
NOTE: Control the charging time, duration, start and end time, and so on using
the Dell Power Manager application. For more information about Dell Power
Manager,
Express Charge
Method:
0°C 15°C maximum allowable charge time from 0% to 100% RSOC is 4 hours
Varies depending on operating conditions and can significantly reduce under certain powerintensive conditions.
Varies depending on operating conditions and can significantly reduce under certain powerintensive conditions.
Express Charge
Method:
0°C to 15°C maximum allowable charge time from 0% to 100% RSOC is 4 hours
Express Charge
Method:
0°C 15°C maximum allowable charge time from 0% to 100% RSOC is 4 hours
Varies depending on operating conditions and can significantly reduce under
certain powerintensive conditions.
Express Charge Method:
0°C to 15°C maximum allowable charge time from 0% to 100% RSOC is 4 hours
Specifications of Precision 3480
25
Table 20. Battery specifications (continued)
Description
search in the Knowledge Base Resource at www.dell.com/support.
Option one
Option two
Option three
Option four
16°C – 45°C normal express charge
46°C 50°C maximum allowable charge time from 0% to 100% RSOC is 3 hours
Standard Charge/
Predominately AC
User Charge
Method:
0°C 15°C maximum allowable charge time from 0% to 100% RSOC is 4 hours
16°C 50°C maximum allowable charge time from 0% to 100% RSOC is 3 hours
Express Charge
Boost Charge
Method (Fast
Charge for Initial
35%):
16°C – 45°C target charge time from 0% to 35% RSOC is 20 mins for Accelerated
Charge
16°C to 45°C normal express charge
46°C to 50°C maximum allowable charge time from 0% to 100% RSOC is 3 hours
Standard Charge/
Predominately AC
User Charge
Method:
0°C – 15°C maximum allowable charge time from 0% to 100% RSOC is 4 hours
16°C – 50°C maximum allowable charge time from 0% to 100% RSOC is 3 hours
16°C – 45°C normal express charge
46°C 50°C maximum allowable charge time from 0% to 100% RSOC is 3 hours
Standard Charge/
Predominately AC
User Charge
Method:
0°C 15°C maximum allowable charge time from 0% to 100% RSOC is 4 hours
16°C 50°C maximum allowable charge time from 0% to 100% RSOC is 3 hours
Express Charge
Boost Charge
Method (Fast
Charge for Initial
35%):
16°C – 45°C target charge time from 0% to 35% RSOC is 20 mins for Accelerated
Charge
16°C to 45°C normal express charge
46°C to 50°C maximum allowable charge time from 0% to 100% RSOC is 3 hours
Standard Charge/
Predominately AC
User Charge
Method:
0°C 15°C maximum allowable charge time from 0% to 100% RSOC is 4 hours
16°C 50°C maximum allowable charge time from 0% to 100% RSOC is 3 hours
Coin-cell battery
CR2032
CR2032
CR2032
CR2032
CAUTION: Operating and storage temperature ranges may differ among components,
so operating or storing the device outside these ranges may impact the
performance of specific components.
CAUTION: Dell recommends that you charge the battery regularly for optimal
power consumption. If your battery charge is completely depleted, connect the
power adapter, turn on your computer, and then restart your computer to reduce
the power consumption.
Display
The following table lists the display specifications of your Precision 3480.
Table 21. Display specifications
Description
Option one
Display type
14-inch Full High Definition (FHD)
Option two
14-inch Full High Definition (FHD)
Option three
14-inch Full High Definition (FHD), ComfortView Plus Low Blue Light, battery
saving
26
Specifications of Precision 3480
Table 21. Display specifications (continued)
Description Touch options
Option one No
Display-panel technology
In-Plane Switching (IPS)
Display-panel dimensions (active area):
Height
173.95 mm (6.84 in.)
Width
309.40 mm (12.18 in.)
Diagonal
355.60 mm (14 in.)
Display-panel native resolution
Luminance (typical)
1920 x 1080 250 nits
Megapixels
2.07
Color gamut
45% NTSC (typical)
Pixels Per Inch (PPI)
157
Contrast ratio (typical)
600:1
Response time (max)
35 ms
Refresh rate
60 Hz
Horizontal view angle
+/- 85 degrees
Vertical view angle
+/- 85 degrees
Pixel pitch
0.161 x 0.161 mm
Power consumption (maximum)
Anti-glare vs glossy finish
3.10 W Anti-glare
Option two Yes In-Plane Switching (IPS)
173.95 mm (6.84 in.) 309.40 mm (12.18 in.) 355.60 mm (14 in.) 1920 x 1080
300 nits 2.07 72% NTSC (typical) 157 600:1 35 ms 60 Hz +/- 85 degrees +/- 85
degrees 0.161 x 0.161 mm 4.60 W
Anti-glare
Option three No In-Plane Switching (IPS)
173.95 mm (6.84 in.) 309.40 mm (12.18 in.) 355.60 mm (14 in.) 1920 x 1080
400 nits 2.07 100% sRGB (typical) 157 1000:1 35 ms 60 Hz +/- 85 degrees +/- 85
degrees 0.161 x 0.161 mm 2.50 W
Anti-glare
Fingerprint reader (optional)
The following table lists the specifications of the optional fingerprint- reader of your Precision 3480.
Table 22. Fingerprint reader specifications Description Fingerprint-reader sensor technology
Values Capacitive
Fingerprint-reader sensor resolution
500 dpi
Fingerprint-reader sensor pixel size
108 x 88
Specifications of Precision 3480
27
Sensor
The following table lists the sensor of your Precision 3480. Table 23. Sensor
Sensor support Ambient Light Sensor Accelerometer in the base: ST Micro
LIS2DW12TR Accelerometer in the hinge-up (Upsell config with Emza/ALS/IR
camera): ST Micro LNG2DMTR
GPU–Integrated
The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Precision 3480.
Table 24. GPU–Integrated Controller Intel Iris Xe Graphics
Memory size Dual-channel memory
Processor 13th Generation Intel Core i5/i7
GPU–Discrete
The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your Precision 3480.
Table 25. GPU–Discrete Controller NVIDIA RTX A500
Memory size 4 GB
Memory type GDDR6
External display support
The following table lists the external display support for your Precision 3480.
Table 26. External display support
Graphics card
Supported external displays with laptop display enabled
Intel Iris Xe Graphics
3
Supported external displays with laptop display disabled
4
Hardware security
The following table lists the hardware security of your Precision 3480. Table
27. Hardware security Hardware security Trusted Platform Module (TPM) 2.0
discrete FIPS 140-2 certification for TPM TCG Certificatication for TPM
(Trusted Computing Group)
28
Specifications of Precision 3480
Table 27. Hardware security (continued) Hardware security Finger Print Reader in Power Button tied to ControlVault 3 (optional) ControlVault 3 Advanced Authentication with FIPS 140-2 Level 3 Certification Contacted Smart Card and ControlVault 3 Contactless Smart Card, NFC, and ControlVault 3 SED SSD NVMe, SSD and HDD (Opal and non-Opal) per SDL
Smart-card reader
Contactless smart-card reader
This section lists the contactless smart-card reader specifications of your Precision 3480.
Table 28. Contactless smart-card reader specifications
Title
Description
Dell ControlVault 3 contactless smart-card reader with NFC
Felica Card Support
Reader and software capable of
Yes
supporting Felica contactless cards
ISO 14443 Type A Card Support
Reader and software capable of
Yes
supporting ISO 14443 Type A contactless
cards
ISO 14443 Type B Card Support
Reader and software capable of
Yes
supporting ISO 14443 Type B contactless
cards
ISO/IEC 21481
Reader and software capable of
Yes
supporting ISO/IEC 21481 compliant
contactless cards and tokens
ISO/IEC 18092
Reader and software capable of
Yes
supporting ISO/IEC 21481 compliant
contactless cards and tokens
ISO 15693 Card Support
Reader and software capable of
Yes
supporting ISO15693 contactless cards
NFC Tag Support
Supports reading and processing of NFC Yes compliant tag information
NFC Reader Mode
Support for NFC Forum Defined Reader Yes mode
NFC Writer Mode
Support for NFC Forum Defined Writer Yes mode
NFC Peer-to-Peer Mode
Support for NFC Forum Defined Peer to Yes Peer mode
EMVCo Compliant
Compliant with EMVCO smart card
Yes
standards as posted to www.emvco.com
EMVCo Certified
Formally certified based on EMVCO
Yes
smart card standards
NFC Proximity OS Interface
Enumerates NFP (Near Field Proximity) Yes device for OS to utilize
Specifications of Precision 3480
29
Table 28. Contactless smart-card reader specifications (continued)
Title PC/SC OS interface
Description
Personal Computer/Smart Card specification for integration of hardware readers
into personal computer environments
Dell ControlVault 3 contactless smart-card reader with NFC
Yes
CCID driver compliance
Common driver support for Integrated Yes Circuit Card Interface Device for OS level drivers
Windows Certified
Device certified by Microsoft WHCK
Yes
Dell ControlVault support
Device connects to Dell ControlVault for Yes usage and processing
FIDO2 compliance
Dell ControlVault 3 Smart-card reader is Yes compliant with the FIDO SPEC
NOTE: 125 Khz proximity cards are not supported. Table 29. Supported cards
Manufacturer HID
NXP/Mifare G&D
Oberthur
Card jCOP readertest3 A card (14443a) 1430 1L DESFire D8H iClass (Legacy) iClass SEOS Mifare DESFire 8K White PVC Cards Mifare Classic 1K White PVC Cards NXP Mifare Classic S50 ISO Card idOnDemand – SCE3.2 144K SCE6.0 FIPS 80K Dual+ 1 K Mifare SCE6.0 nonFIPS 80K Dual+ 1 K Mifare SCE6.0 FIPS 144K Dual + 1K Mifare SCE6.0 nonFIPS 144K Dual + 1 K Mifare SCE7.0 FIPS 144K idOnDemand – OCS5.2 80K ID-One Cosmo 64 RSA D V5.4 T=0 card
Contacted smart-card reader
The following table lists the contacted smart-card reader specifications of your Precision 3480.
Table 30. Contacted smart-card reader specifications
Title
Description
ISO 7816 -3 Class A Card Support
Reader capable of reading 5 V powered smart mcard
Dell ControlVault 3 smart-card reader
Yes
30
Specifications of Precision 3480
Table 30. Contacted smart-card reader specifications (continued)
Title ISO 7816 -3 Class B Card Support
Description
Reader capable of reading 3 V powered smart card
Dell ControlVault 3 smart-card reader
Yes
ISO 7816 -3 Class C Card support
Reader capable of reading 1.8 V powered Yes smart card
ISO 7816-1 Compliant
Specification for the reader
Yes
ISO 7816 -2 Compliant
Specification for smart card device
Yes
physical characteristics (size, location of
connection points, etc.)
T=0 support
Cards support character level
Yes
transmission
T=1 support
Cards support block level transmission Yes
EMVCo Compliant
Compliant with EMVCo (for electronic Yes payment standards) smart card standards as posted to www.emvco.com
EMVCo Certified
Formally certified based on EMVCO
Yes
smart card standards
PC/SC OS interface
Personal Computer/Smart Card
Yes
specification for integration of hardware
readers into personal computer
environments
CCID driver compliance
Common driver support for Integrated Yes Circuit Card Interface Device for OS level drivers.
Windows Certified
Device certified by WHCK
Yes
FIPS 201 (PIV/HSPD-12) Compliant via Device compliant with FIPS 201/PIV/ Yes
GSA
HSPD-12 requirements
FIDO2 compliance
Dell ControlVault 3 Smart-card reader is Yes compliant with the FIDO SPEC
Operating and storage environment
This table lists the operating and storage specifications of your Precision 3480. Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 31. Computer environment Description Temperature range
Operating 0°C to 35°C (32°F to 95°F)
Storage -40°C to 65°C (-40°F to 149°F)
Relative humidity (maximum)
10% to 90% (non-condensing)
0% to 95% (non-condensing)
Vibration (maximum)*
0.66 GRMS
1.30 GRMS
Shock (maximum)
110 G
160 G
Altitude range
-15.20 m to 3048 m (-49.87 ft to 10000 -15.20 m to 10668 m (-49.87 ft to 35000
ft)
ft)
Specifications of Precision 3480
31
Table 31. Computer environment (continued) Description
Operating
Storage
CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.
- Measured using a random vibration spectrum that simulates user environment. Measured using a 2 ms half-sine pulse.
Dell Support policy
For information on Dell support policy, search in the Knowledge Base Resource
at www.dell.com/support.
ComfortView Plus
WARNING: Prolonged exposure to blue light from the display may lead to long-
term effects such as eye strain, eye fatigue, or damage to the eyes. Blue
light is a color in the light spectrum which has a short wavelength and high
energy. Chronic exposure to blue light, particularly from digital sources, may
disrupt sleep patterns and cause long-term effects such as eye strain, eye
fatigue, or damage to the eyes. The display on this computer is designed to
minimize blue light and complies with TÜV Rheinland’s requirement for low blue
light displays. Low blue light mode is enabled at the factory, so no further
configuration is necessary. To reduce the risk of eye strain, it is also
recommended that you: Position the display at a comfortable viewing distance
between 20 and 28 inches (50 and 70 cm) from your eyes. Blink frequently to
moisten your eyes, wet your eyes with water, or apply suitable eye drops. Look
away from your display, and gaze at a distant object at 20 ft (609.60 cm) away
for at least 20 seconds during each break. Take an extended break for 20
minutes every two hours.
Using the privacy shutter
1. Slide the privacy shutter to the left to access the camera lens. 2. Slide
the privacy shutter to the right to cover the camera lens.
32
Specifications of Precision 3480
Figure 1. Camera shutter
Dell Optimizer
This section provides the Dell Optimizer specifications of your Precision
3480.
On Precision 3480 with Dell Optimizer, the following features are supported:
ExpressConnect–Automatically joins the access point with the strongest signal,
and directs bandwidth to conferencing
applications when in use. ExpressSign-in–The Intel Context Sensing
Technology’s proximity sensor detects your presence to instantly wake up the
computer and login using the IR camera and Windows Hello feature. Windows
locks when you walk away. ExpressResponse–Prioritizes the most important
applications. Applications open faster and perform better.
ExpressCharge–Extends the battery runtime and improves battery performance by
adapting to your patterns. Intelligent Audio–Collaborate like you’re in the
same room. Intelligent Audio enhances your audio quality and reduces
background noises, so you can hear and be heard, creating a better conference
experience for all.
For more information about configuring and using these features, see Dell
Optimizer User Guide.
Specifications of Precision 3480
33
4
Working inside your computer
Safety instructions
Use the following safety guidelines to protect your computer from potential
damage and to ensure your personal safety. Unless otherwise noted, each
procedure included in this document assumes that you have read the safety
information that shipped with your computer.
WARNING: Before working inside your computer, read the safety information that
is shipped with your computer. For more safety best practices, see the
Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
WARNING: Disconnect your computer from all power sources before opening the
computer cover or panels. After you finish working inside the computer,
replace all covers, panels, and screws before connecting your computer to an
electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work surface is flat,
dry, and clean.
CAUTION: To avoid damaging the components and cards, handle them by their
edges, and avoid touching the pins and the contacts. CAUTION: You should only
perform troubleshooting and repairs as authorized or directed by the Dell
technical assistance team. Damage due to servicing that is not authorized by
Dell is not covered by your warranty. See the safety instructions that is
shipped with the product or at www.dell.com/regulatory_compliance. CAUTION:
Before touching anything inside your computer, ground yourself by touching an
unpainted metal surface, such as the metal at the back of the computer. While
you work, periodically touch an unpainted metal surface to dissipate static
electricity which could harm internal components. CAUTION: When you disconnect
a cable, pull it by its connector or its pull tab, not the cable itself. Some
cables have connectors with locking tabs or thumbscrews that you must
disengage before disconnecting the cable. When disconnecting cables, keep them
evenly aligned to avoid bending the connector pins. When connecting cables,
ensure that the ports and the connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
CAUTION: Exercise caution when handling Lithium-ion batteries in laptops.
Swollen batteries should not be used and should be replaced and disposed
properly.
NOTE: The color of your computer and certain components may appear differently
than shown in this document.
Before working inside your computer
Steps 1. Save and close all open files and exit all open applications. 2. Shut
down your computer. For Windows operating system, click Start > Power > Shut
down.
NOTE: If you are using a different operating system, see the documentation of
your operating system for shut-down instructions.
3. Disconnect your computer and all attached devices from their electrical
outlets. 4. Disconnect all attached network devices and peripherals, such as
keyboard, mouse, and monitor from your computer.
34
Working inside your computer
5. Remove any media card and optical disk from your computer, if applicable.
6. Enter the service mode, if you are able to power on your computer.
Service Mode Service Mode is used to cut-off power, without disconnecting
battery cable from system board prior conducting repairs in the computer.
CAUTION: If you are unable to turn on the computer to put it into Service
Mode, or the computer does not support Service Mode, proceed to disconnect the
battery cable. To disconnect the battery cable, follow the steps in Removing
the battery.
NOTE: Ensure that your computer is shut down and the AC adapter is
disconnected.
a. Hold key on the keyboard and press the power button for 3 seconds or
until the Dell logo appears on the screen. b. Press any key to continue. c. If
the AC adapter is not disconnected, a message prompting you to remove the AC
adapter appears on the screen.
Remove the AC adapter and then press any key to continue the Service Mode
process. The Service Mode process automatically skips the following step if
the Owner Tag of the computer is not set up in advance by the user. d. When
the ready-to-proceed message appears on the screen, press any key to proceed.
The computer emits three short beeps and shuts down immediately. e. Once the
computer shuts down, it has successfully entered Service Mode. NOTE: If you
are unable to power on your computer or unable to enter Service Mode, skip
this process.
Safety precautions
The safety precautions chapter details the primary steps to be taken before
performing any disassembly instructions. Observe the following safety
precautions before you perform any installation or break/fix procedures
involving disassembly or reassembly: Turn off the system and all attached
peripherals. Disconnect the system and all attached peripherals from AC power.
Disconnect all network cables, telephone, and telecommunications lines from
the system. Use an ESD field service kit when working inside any notebook to
avoid electrostatic discharge (ESD) damage. After removing any system
component, carefully place the removed component on an anti-static mat. Wear
shoes with non-conductive rubber soles to reduce the chance of getting
electrocuted.
Standby power
Dell products with standby power must be unplugged before you open the case.
Systems that incorporate standby power are essentially powered while turned
off. The internal power enables the system to be remotely turned on (wake on
LAN) and suspended into a sleep mode and has other advanced power management
features. Unplugging, pressing, and holding the power button for 15 seconds
should discharge residual power in the system board.
Bonding
Bonding is a method for connecting two or more grounding conductors to the
same electrical potential. This is done through the use of a field service
electrostatic discharge (ESD) kit. When connecting a bonding wire, ensure that
it is connected to bare metal and never to a painted or non-metal surface. The
wrist strap should be secure and in full contact with your skin, and ensure
that you remove all jewelry such as watches, bracelets, or rings prior to
bonding yourself and the equipment.
Electrostatic discharge–ESD protection
ESD is a major concern when you handle electronic components, especially
sensitive components such as expansion cards, processors, memory DIMMs, and
system boards. Very slight charges can damage circuits in ways that may not be
obvious, such as intermittent problems or a shortened product life span. As
the industry pushes for lower power requirements and increased density, ESD
protection is an increasing concern.
Working inside your computer
35
Due to the increased density of semiconductors used in recent Dell products,
the sensitivity to static damage is now higher than in previous Dell products.
For this reason, some previously approved methods of handling parts are no
longer applicable.
Two recognized types of ESD damage are catastrophic and intermittent failures.
Catastrophic Catastrophic failures represent approximately 20 percent of
ESD-related failures. The damage causes
an immediate and complete loss of device functionality. An example of
catastrophic failure is a memory DIMM that has received a static shock and
immediately generates a “No POST/No Video” symptom with a beep code emitted
for missing or nonfunctional memory. Intermittent Intermittent failures
represent approximately 80 percent of ESD-related failures. The high rate of
intermittent failures means that most of the time when damage occurs, it is
not immediately recognizable. The DIMM receives a static shock, but the
tracing is merely weakened and does not immediately produce outward symptoms
related to the damage. The weakened trace may take weeks or months to melt,
and in the meantime may cause degradation of memory integrity, intermittent
memory errors, etc.
The more difficult type of damage to recognize and troubleshoot is the
intermittent (also called latent or “walking wounded”) failure.
Perform the following steps to prevent ESD damage: Use a wired ESD wrist strap
that is properly grounded. The use of wireless anti-static straps is no longer
allowed; they do not
provide adequate protection. Touching the chassis before handling parts does
not ensure adequate ESD protection on parts with increased sensitivity to ESD
damage. Handle all static-sensitive components in a static-safe area. If
possible, use anti-static floor pads and workbench pads. When unpacking a
static-sensitive component from its shipping carton, do not remove the
component from the anti-static packing material until you are ready to install
the component. Before unwrapping the anti-static packaging, ensure that you
discharge static electricity from your body. Before transporting a static-
sensitive component, place it in an anti-static container or packaging.
ESD field service kit
The unmonitored Field Service kit is the most commonly used service kit. Each
Field Service kit includes three main components: anti-static mat, wrist
strap, and bonding wire.
Components of an ESD field service kit
The components of an ESD field service kit are: Anti-Static Mat The anti-
static mat is dissipative and parts can be placed on it during service
procedures. When using an
anti-static mat, your wrist strap should be snug and the bonding wire should
be connected to the mat and to any bare metal on the system being worked on.
Once deployed properly, service parts can be removed from the ESD bag and
placed directly on the mat. ESD-sensitive items are safe in your hand, on the
ESD mat, in the system, or inside a bag. Wrist Strap and Bonding Wire The
wrist strap and bonding wire can be either directly connected between your
wrist and bare metal on the hardware if the ESD mat is not required, or
connected to the anti-static mat to protect hardware that is temporarily
placed on the mat. The physical connection of the wrist strap and bonding wire
between your skin, the ESD mat, and the hardware is known as bonding. Use only
Field Service kits with a wrist strap, mat, and bonding wire. Never use
wireless wrist straps. Always be aware that the internal wires of a wrist
strap are prone to damage from normal wear and tear, and must be checked
regularly with a wrist strap tester in order to avoid accidental ESD hardware
damage. It is recommended to test the wrist strap and bonding wire at least
once per week. ESD Wrist Strap Tester The wires inside of an ESD strap are
prone to damage over time. When using an unmonitored kit, it is a best
practice to regularly test the strap prior to each service call, and at a
minimum, test once per week. A wrist strap tester is the best method for doing
this test. If you do not have your own wrist strap tester, check with your
regional office to find out if they have one. To perform the test, plug the
wrist-strap’s bonding-wire into the tester while it is strapped to your wrist
and push the button to test. A green LED is lit if the test is successful; a
red LED is lit and an alarm sounds if the test fails. Insulator Elements It
is critical to keep ESD sensitive devices, such as plastic heat sink casings,
away from internal parts that are insulators and often highly charged. Working
Environment Before deploying the ESD Field Service kit, assess the situation
at the customer location. For example, deploying the kit for a server
environment is different than for a desktop or portable environment. Servers
are typically installed in a rack within a data center; desktops or portables
are typically placed on office desks or cubicles. Always look for a large open
flat work area that is free of clutter and large enough to deploy the ESD kit
with additional space to accommodate the type of system that is being
repaired. The workspace should also be free of insulators that can cause an
ESD event. On the work area, insulators such as Styrofoam and other plastics
should always be moved at least 12 inches or 30 centimeters away from
sensitive parts before physically handling any hardware components
36
Working inside your computer
ESD Packaging All ESD-sensitive devices must be shipped and received in
static-safe packaging. Metal, static-shielded bags are preferred. However, you
should always return the damaged part using the same ESD bag and packaging
that the new part arrived in. The ESD bag should be folded over and taped shut
and all the same foam packing material should be used in the original box that
the new part arrived in. ESD-sensitive devices should be removed from
packaging only at an ESD-protected work surface, and parts should never be
placed on top of the ESD bag because only the inside of the bag is shielded.
Always place parts in your hand, on the ESD mat, in the system, or inside an
anti-static bag.
Transporting Sensitive Components When transporting ESD sensitive components
such as replacement parts or parts to be returned to Dell, it is critical to
place these parts in anti-static bags for safe transport.
ESD protection summary
It is recommended to use the traditional wired ESD grounding wrist strap and
protective anti-static mat at all times when servicing Dell products. In
addition, it is critical to keep sensitive parts separate from all insulator
parts while performing service and that they use anti-static bags for
transporting sensitive components.
Transporting sensitive components
When transporting ESD sensitive components such as replacement parts or parts
to be returned to Dell, it is critical to place these parts in anti-static
bags for safe transport.
After working inside your computer
About this task
CAUTION: Leaving stray or loose screws inside your computer may severely
damage your computer.
Steps 1. Replace all screws and ensure that no stray screws remain inside your
computer. 2. Connect any external devices, peripherals, or cables you removed
before working on your computer. 3. Replace any media cards, discs, or any
other parts that you removed before working on your computer. 4. Connect your
computer and all attached devices to their electrical outlets.
NOTE: To exit service mode, ensure to connect the AC adapter to the power-
adapter port on your computer.
5. Press the power button to turn on the computer. Your computer will
automatically return to normal functioning mode.
BitLocker
CAUTION: If BitLocker is not suspended before updating the BIOS, the next time
you reboot the system it will not recognize the BitLocker key. You will then
be prompted to enter the recovery key to progress, and the system will ask for
this on each reboot. If the recovery key is not known this can result in data
loss or an unnecessary operating system reinstall. For more information about
this subject, see Knowledge Article: updating the BIOS on Dell systems with
BitLocker enabled. The installation of the following components triggers
BitLocker: Hard disk drive or solid state drive System board
Recommended tools
The procedures in this document may require the following tools: Phillips
screwdriver #0 Phillips screwdriver #1 Plastic scribe
Working inside your computer
37
Screw list
NOTE: When removing screws from a component, it is recommended to note the
screw type, the quantity of screws, and then place them in a screw storage
box. This is to ensure that the correct number of screws and correct screw
type is restored when the component is replaced.
NOTE: Some computers have magnetic surfaces. Ensure that the screws are not
left attached to such surfaces when replacing a component.
NOTE: Screw color may vary with the configuration ordered.
Table 32. Screw list Component M.2 2230 solid-state drive thermal shield
WWAN card
Screw type M2x3
M2x3
Quantity 2
2
Screw image
Fan
M2x5
2
Assembly inner frame
M2x3
8
Smart card reader
M2x2.5
3
Power-button board
M2x2.5
2
Keyboard bracket
M2x2
17
Keyboard
M2x2
4
Fingerprint reader bracket
M2x3
1
Display cable bracket
M2x3
2
System board
M2x4
3
USB Type-C bracket
M2x5
3
Left and right display hinges
M2.5×5
4
(secured to palm-rest assembly)
Display panel
M2.5×3
2
Display hinges (secured to
M2.5×3
4
display back cover)
38
Working inside your computer
Major components of Precision 3480
The following image shows the major components of Precision 3480.
1. Base cover 3. WWAN card 5. System board 7. Assembly inner frame 9. Palm- rest assembly 11. Speakers 13. Coin-cell battery 15. Fan
2. WWAN card bracket 4. Heat sink 6. Battery 8. Smart card reader 10. Touchpad 12. Display assembly 14. Memory module 16. Wireless card
Working inside your computer
39
17. Solid-state drive thermal shield 19. Power-button bard
18. Solid-state drive
NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.
40
Working inside your computer
5
Removing and installing Customer Replaceable Units (CRUs)
The replaceable components in this chapter are Customer Replaceable Units
(CRUs). CAUTION: Customers can replace only the Customer Replaceable Units
(CRUs) following the safety precautions and replacement procedures. NOTE: The
images in this document may differ from your computer depending on the
configuration you ordered.
SIM card tray
Removing the SIM card tray
Prerequisites 1. Follow the procedure in Before working inside your computer.
About this task The following images indicate the location of the SIM card
tray and provide a visual representation of the removal procedure. This
procedure is applicable to computers shipped with WWAN card only.
Removing and installing Customer Replaceable Units (CRUs)
41
Figure 2. Removing the SIM card tray
Steps 1. Insert a pin into the release hole to release the SIM card tray. 2.
Push the pin to disengage the lock, and eject the SIM card tray. 3. Slide the
SIM card tray out of the slot on the computer. 4. Remove the SIM card from the
SIM card tray. 5. Slide and push the SIM card tray back into the slot.
Installing the SIM card tray
Prerequisites If you are replacing a component, remove the existing component
before performing the installation procedure.
About this task The following images indicate the location of the SIM card
tray and provide a visual representation of the removal procedure. This
procedure is applicable to computers shipped with WWAN card only.
42
Removing and installing Customer Replaceable Units (CRUs)
Figure 3. Installing the SIM card tray
Steps 1. Align and place the SIM card in the dedicated slot on the SIM card
tray. 2. Slide the SIM card tray into the slot in the computer, and push it to
lock in place.
Next steps 1. Follow the procedure in After working inside your computer.
Base cover
Removing the base cover
Prerequisites 1. Follow the procedure in Before working inside your computer.
NOTE: Ensure that your computer is in Service Mode. For more information, see
Before working inside your computer. CAUTION: If you are unable to turn on the
computer, if your computer is unable to enter Service Mode, or the computer
does not support Service Mode, proceed to disconnect the battery cable. 2.
Remove the nanoSIM card.
Removing and installing Customer Replaceable Units (CRUs)
43
About this task NOTE: Before removing the base cover, ensure that there is no
SD card installed in the SD card slot on your computer.
The following images indicate the location of the base cover and provide a
visual representation of the removal procedure.
Figure 4. Removing the base cover
Steps 1. Loosen the eight captive screws that secure the base cover to the
palm-rest assembly. 2. Using a plastic scribe, pry open the base cover from
the recesses located in the U-shaped indents at the top edge of the
base cover near the hinges. 3. Lift the base cover off the palm-rest assembly.
NOTE: Ensure that your computer is in Service Mode. If your computer is unable
to enter Service Mode, disconnect the battery cable from the system board. To
disconnect the battery cable, follow step 4 to step 6.
44
Removing and installing Customer Replaceable Units (CRUs)
4. Disconnect the battery cable from the system board. 5. Peel the tape that
secures the battery cable to the battery. 6. Press and hold the power button
for five seconds to ground the computer and drain the flea power.
Installing the base cover
Prerequisites If you are replacing a component, remove the existing component
before performing the installation process.
About this task The following images indicate the location of the base cover
and provide a visual representation of the installation procedure.
Figure 5. Installing the base cover
Removing and installing Customer Replaceable Units (CRUs)
45
NOTE: If battery is not a pre-requisite and if you have disconnected the
battery cable, ensure to connect the battery cable. To connect the battery
cable, follow step 1 and step 2 in the procedure.
Steps 1. Connect the battery cable to the system board. 2. Adhere the tape
that secures the battery cable to the battery. 3. Align and place the base
cover into slots on the palm-rest assembly. 4. Tighten the eight captive
screws that secure the base cover to the palm-rest assembly.
Next steps 1. Install the nanoSIM card. 2. Follow the procedure in After
working inside your computer.
NOTE: Ensure that your computer is in Service Mode. For more information, see
Before working inside your computer.
Memory modules
Removing the memory module
Prerequisites 1. Follow the procedure in Before working inside your computer.
2. Remove the nanoSIM card. 3. Remove the base cover.
About this task The following image(s) indicate the location of the memory
module and provides a visual representation of the removal procedure.
Figure 6. Removing the memory module
46
Removing and installing Customer Replaceable Units (CRUs)
Steps 1. Using your fingertips, spread apart the securing clips on the memory-
module slot until the memory module pops up. 2. Slide and remove the memory
module from the memory-module slot on the system board.
NOTE: Repeat step 1 and step 2 if there is more than one memory module
installed on your computer.
Installing the memory module
Prerequisites If you are replacing a component, remove the existing component
before performing the installation process.
About this task The following image(s) indicate the location of the memory
module and provides a visual representation of the installation procedure.
Figure 7. Installing the memory module
Steps 1. Align the notch on the memory module with the tab on the memory-
module slot. 2. Slide the memory module firmly into the slot at an angle and
press the memory module down until it clicks into place.
NOTE: If you do not hear the click, remove the memory module and reinstall it.
Next steps 1. Install the base cover. 2. Install the nanoSIM card. 3. Follow
the procedure in After working inside your computer.
Removing and installing Customer Replaceable Units (CRUs)
47
Solid-state drive
Removing the M.2 2230 solid-state drive
Prerequisites 1. Follow the procedure in Before working inside your computer.
2. Remove the nanoSIM card. 3. Remove the base cover.
About this task The following image(s) indicate the location of the M.2 2230
solid-state drive and provides a visual representation of the removal
procedure.
Figure 8. Removing the M.2 2230 solid-state drive
Steps 1. Remove the two screws (M2x3) that secure the solid-state drive
thermal shield to the palm-rest assembly. 2. Slide and lift the solid-state
drive thermal shield off the palm-rest assembly. 3. Slide and lift the M.2
2230 solid-state drive off the solid-state drive slot.
Installing the M.2 2230 solid-state drive
Prerequisites If you are replacing a component, remove the existing component
before performing the installation process.
About this task The following image(s) indicate the location of the M.2 2230
solid-state drive and provides a visual representation of the installation
procedure.
48
Removing and installing Customer Replaceable Units (CRUs)
Figure 9. Installing the M.2 2230 solid-state drive
Steps 1. Align the notch on the solid-state drive with the tab on the solid-
state drive slot. 2. Slide the solid-state drive into the solid-state drive
slot. 3. Align the tab on the thermal shield with the recess on the inner
frame. 4. Align the screw hole on the solid-state drive thermal shield with
the screw hole on the solid-state drive and palm-rest
assembly. 5. Replace the two screws (M2x3) that secures the M.2 2230 solid-
state drive thermal shield to the solid-state drive and
palm-rest assembly.
Next steps 1. Install the base cover. 2. Install the nanoSIM card. 3. Follow
the procedure in After working inside your computer.
Wireless card
Removing the wireless card
Prerequisites 1. Follow the procedure in Before working inside your computer.
2. Remove the nanoSIM card. 3. Remove the base cover.
About this task The following image(s) indicate the location of the wireless
card and provides a visual representation of the removal procedure.
Removing and installing Customer Replaceable Units (CRUs)
49
Figure 10. Removing the wireless card
Steps 1. Remove the captive screw that secures the wireless-card bracket to
the wireless card and palm-rest assembly. 2. Lift the wireless-card bracket
off the wireless card. 3. Disconnect the antenna cables from the wireless
card. 4. Peel the wireless card from the thermal pad and remove the wireless
card off the wireless-card slot.
Installing the wireless card
Prerequisites If you are replacing a component, remove the existing component
before performing the installation process.
About this task The following image(s) indicate the location of the wireless
card and provides a visual representation of the installation procedure.
50
Removing and installing Customer Replaceable Units (CRUs)
Figure 11. Installing the wireless card
Steps 1. Connect the antenna cables to the wireless card.
The following table provides the antenna-cable color scheme for the wireless
card that is supported by your computer.
Table 33. Antenna-cable color scheme
Connectors on the wireless card
Antenna-cable color
Main
White
Auxiliary
Black
Silkscreen marking
MAIN AUX
(white triangle) (black triangle)
2. Align the notch on the wireless card with the tab on the wireless-card slot. . 3. Adhere the wireless card at an angle into the wireless-card slot 4. Align the screw hole on the wireless-card bracket with the screw hole on the wireless card and palm-rest assembly. 5. Tighten the captive screw that secures the wireless-card bracket to the wireless card and the palm-rest assembly.
Removing and installing Customer Replaceable Units (CRUs)
51
Next steps 1. Install the base cover. 2. Install the nanoSIM card. 3. Follow
the procedure in After working inside your computer.
Wireless Wide Area Network (WWAN) card
Removing the WWAN card
Prerequisites 1. Follow the procedure in Before working inside your computer.
2. Remove the nanoSIM card. 3. Remove the base cover.
About this task NOTE: The WWAN card is available only on certain
configurations.
The following image(s) indicate the location of the WWAN card and provides a
visual representation of the removal procedure.
52
Removing and installing Customer Replaceable Units (CRUs)
Figure 12. Removing the WWAN card – For computers shipped with 4G card
Removing and installing Customer Replaceable Units (CRUs)
53
Figure 13. Removing the WWAN card – For computers shipped with 5G card
Steps 1. Using plastic scribe, pry open the WWAN-card shield that secures the
WWAN card to the palm-rest assembly. 2. Lift the WWAN-card shield off the WWAN
card. 3. Remove the screw (M2x3) that secures the WWAN-card bracket to the
WWAN card and palm-rest assembly. 4. Lift the WWAN-card bracket off the WWAN
card and palm-rest assembly. 5. Disconnect the antenna cables from the WWAN
card. 6. Remove the WWAN card off the WWAN-card slot on the system board.
Installing the WWAN card
Prerequisites If you are replacing a component, remove the existing component
before performing the installation process.
About this task NOTE: The WWAN card is available only on certain
configurations.
54
Removing and installing Customer Replaceable Units (CRUs)
The following image(s) indicate the location of the WWAN card and provides a visual representation of the installation procedure.
Figure 14. Installing the WWAN card – For computers shipped with 4G card
Removing and installing Customer Replaceable Units (CRUs)
55
Figure 15. Installing the WWAN card – For computers shipped with 5G card
Steps 1. Connect the antenna cables to the WWAN card.
The following table provides the antenna-cable color scheme for the WWAN card
that is supported by your computer.
Table 34. Antenna-cable color scheme
Connectors on the WWAN Antenna-cable color card
Main
White
Auxiliary
Black
Silkscreen marking
MAIN AUX
(white triangle) (black triangle)
Table 35. Antenna-cable color scheme
Connectors on the WWAN card
Antenna-cable color
ANT0
White
ANT1
Orange
ANT2
Blue
Silkscreen marking M M1 M2
56
Removing and installing Customer Replaceable Units (CRUs)
Table 35. Antenna-cable color scheme (continued)
Connectors on the WWAN card ANT3
Antenna-cable color Black
Silkscreen marking D/G
2. Align the notch on the WWAN card with the tab on the WWAN-card slot. 3. Insert the WWAN card at an angle into the WWAN-card slot. 4. Align the screw hole on the WWAN-card bracket with the screw hole on the WWAN card and palm- rest assembly. 5. Replace the screw (M2x3) that secures the wireless-card bracket to the wireless card and the palm-rest assembly. 6. Align and place the WWAN-card shield on the WWAN card.
Next steps
1. Install the base cover. 2. Install the nanoSIM card. 3. Follow the
procedure in After working inside your computer.
Fan
Removing the fan
Prerequisites 1. Follow the procedure in Before working inside your computer.
2. Remove the nanoSIM card. 3. Remove the base cover.
About this task The following image(s) indicate the location of the fan and
provides a visual representation of the removal procedure.
Removing and installing Customer Replaceable Units (CRUs)
57
Figure 16. Removing the fan
Steps 1. Disconnect the fan cable from the system board. 2. Remove the two
screws (M2x5) that secure the fan to the palm-rest assembly. 3. Lift the fan
off the palm-rest assembly.
Installing the fan
Prerequisites If you are replacing a component, remove the existing component
before performing the installation process.
About this task The following image(s) indicate the location of the fan and
provides a visual representation of the installation procedure.
58
Removing and installing Customer Replaceable Units (CRUs)
Figure 17. Installing the fan
Steps 1. Align the screw holes on the fan with the screw holes on the palm-
rest assembly. 2. Replace the two screws (M2x5) that secure the fan to the
palm-rest assembly. 3. Connect the fan cable to the system board.
Next steps 1. Install the base cover. 2. Install the nanoSIM card. 3. Follow
the procedure in After working inside your computer.
Removing and installing Customer Replaceable Units (CRUs)
59
6
Removing and installing Field Replaceable Units (FRUs)
The replaceable components in this chapter are Field Replaceable Units (FRUs).
CAUTION: The information in this section is intended for authorized service
technicians only.
CAUTION: To avoid any potential damage to the component or loss of data,
ensure that an authorized service technician replaces the Field Replaceable
Units (FRUs). CAUTION: Dell Technologies recommends that this set of repairs,
if needed, to be conducted by trained technical repair specialists. CAUTION:
As a reminder, your warranty does not cover damages that may occur during the
courses of FRU repairs that are not authorized by Dell Technologies.
NOTE: The images in this document may differ from your computer depending on
the configuration you ordered.
Battery
Lithium-ion battery precautions
CAUTION: Exercise caution when handling Lithium-ion batteries. Discharge the
battery completely before removing it. Disconnect the AC power adapter from
the system and
operate the computer solely on battery power–the battery is fully discharged
when the computer no longer turns on when the power button is pressed. Do not
crush, drop, mutilate, or penetrate the battery with foreign objects. Do not
expose the battery to high temperatures, or disassemble battery packs and
cells. Do not apply pressure to the surface of the battery. Do not bend the
battery. Do not use tools of any kind to pry on or against the battery. Ensure
any screws during the servicing of this product are not lost or misplaced, to
prevent accidental puncture or damage to the battery and other system
components. If the battery gets stuck inside your computer as a result of
swelling, do not try to release it as puncturing, bending, or crushing a
lithium-ion battery can be dangerous. In such an instance, contact Dell
technical support for assistance. See www.dell.com/contactdell. Always
purchase genuine batteries from www.dell.com or authorized Dell partners and
resellers. Swollen batteries should not be used and should be replaced and
disposed properly. For guidelines on how to handle and replace swollen
Lithium-ion batteries, see Handling swollen Lithium-ion batteries.
Removing the battery
CAUTION: The information in this section is intended for authorized service
technicians only.
60
Removing and installing Field Replaceable Units (FRUs)
Prerequisites 1. Follow the procedure in Before working inside your computer.
2. Remove the nanoSIM card. 3. Remove the base cover.
About this task The following image(s) indicate the location of the battery
and provides a visual representation of the removal procedure.
Figure 18. Removing the battery
Steps 1. Peel the tape that secures the battery cable to the palm-rest
assembly. 2. Disconnect the battery cable from the system board (if not
disconnected earlier). 3. Loosen the five captive screws that secure the
battery to the palm-rest assembly. 4. Lift the battery off the palm-rest
assembly.
Installing the battery
CAUTION: The information in this section is intended for authorized service
technicians only.
Prerequisites If you are replacing a component, remove the existing component
before performing the installation process.
About this task The following image(s) indicate the location of the battery
and provides a visual representation of the installation procedure.
Removing and installing Field Replaceable Units (FRUs)
61
Figure 19. Installing the battery
Steps 1. Using the alignment posts, place the battery on the palm-rest
assembly. 2. Align the screw holes on the battery with the screw holes on the
palm-rest assembly. 3. Tighten the five captive screws that secure the battery
to the palm-rest assembly. 4. Connect the battery cable to the system board.
5. Adhere the tape that secures the battery cable to the battery.
Next steps 1. Install the base cover. 2. Install the nanoSIM card. 3. Follow
the procedure in After working inside your computer.
Coin-cell battery
Removing the coin-cell battery
CAUTION: The information in this section is intended for authorized service
technicians only.
Prerequisites 1. Follow the procedure in Before working inside your computer.
2. Remove the nanoSIM card. 3. Remove the base cover.
About this task WARNING: Removing the coin-cell battery resets the BIOS setup
program’s settings to default. It is recommended that you note the BIOS setup
program’s settings before removing the coin-cell battery.
62
Removing and installing Field Replaceable Units (FRUs)
The following image(s) indicate the location of the coin-cell battery and provides a visual representation of the removal procedure.
Figure 20. Removing the coin-cell battery
Steps 1. Disconnect the coin-cell battery cable from the system board. 2.
Remove the coin-cell battery cable from the routing guide on the palm-rest
assembly. 3. Peel the coin-cell battery, along with its cable, off the system
board.
Installing the coin-cell battery
CAUTION: The information in this section is intended for authorized service
technicians only.
Prerequisites If you are replacing a component, remove the existing component
before performing the installation process.
About this task The following image(s) indicate the location of the coin-cell
battery and provides a visual representation of the installation procedure.
Removing and installing Field Replaceable Units (FRUs)
63
Figure 21. Installing the coin-cell battery
Steps 1. Adhere the coin-cell battery on to the coin-cell battery slot on the
system board. 2. Route the coin-cell battery cable through the routing guide
on the palm-rest assembly. 3. Connect the coin-cell battery cable to the
system board.
Next steps 1. Install the base cover. 2. Install the nanoSIM card. 3. Follow
the procedure in After working inside your computer.
Heat sink
Removing the heat sink – for computers shipped with integrated graphics card
CAUTION: The information in this section is intended for authorized service
technicians only.
Prerequisites 1. Follow the procedure in Before working inside your computer.
2. Remove the nanoSIM card. 3. Remove the base cover. 4. Remove the WWAN card.
About this task NOTE: The heat sink may become hot during normal operation.
Allow sufficient time for the heat sink to cool before you touch it.
64
Removing and installing Field Replaceable Units (FRUs)
NOTE: For maximum cooling of the processor, do not touch the heat transfer
areas on the heat sink. The oils in your skin can reduce the heat transfer
capability of the thermal grease.
The following images indicate the location of the heat sink and provide a
visual representation of the removal procedure.
Figure 22. Removing the heat sink – For computers shipped with 4G card
Removing and installing Field Replaceable Units (FRUs)
65
Figure 23. Removing the heat sink – For computers shipped with 5G card
NOTE: For configurations shipped with a P28 UMA system board, the power
shielding cover is a pre-requisite for removing the heat sink.
66
Removing and installing Field Replaceable Units (FRUs)
Figure 24. Power shielding cover
Steps 1. Peel the antenna cables and remove the cables from the routing guides
on the heat sink. 2. Loosen the four captive screws in the reverse sequential
order mentioned on the heat sink [4 > 3 > 2 > 1].
NOTE: The number of screws varies depending on the configuration ordered.
3. Lift the heat sink from the system board.
Installing the heat sink – for computers shipped with integrated graphics card
CAUTION: The information in this section is intended for authorized service
technicians only.
Prerequisites If you are replacing a component, remove the existing component
before performing the installation process.
About this task NOTE: If either the system board or the heat sink is replaced,
use the thermal grease provided in the kit to ensure that thermal conductivity
is achieved.
The following images indicate the location of the heat sink and provide a
visual representation of the installation procedure.
Removing and installing Field Replaceable Units (FRUs)
67
Figure 25. Installing the heat sink – For computers shipped with 4G card
68
Removing and installing Field Replaceable Units (FRUs)
Figure 26. Installing the heat sink – For computers shipped with 5G card
Steps 1. Align and place the heat sink on the system board. 2. Tighten the
four captive screws in the sequential order mentioned on the heat sink [1 > 2
3 > 4].
NOTE: The number of screws varies depending on the configuration ordered.
3. Route the antenna cables through the routing guides on the heat sink.
Next steps 1. Install the WWAN card. 2. Install the base cover. 3. Install the nanoSIM card. 4. Follow the procedure in After working inside your computer.
Removing the heat sink – for computers shipped with discrete graphics card
CAUTION: The information in this section is intended for authorized service technicians only.
Removing and installing Field Replaceable Units (FRUs)
69
Prerequisites 1. Follow the procedure in Before working inside your computer.
2. Remove the nanoSIM card. 3. Remove the base cover. 4. Remove the WWAN card.
About this task NOTE: The heat sink may become hot during normal operation.
Allow sufficient time for the heat sink to cool before you touch it.
NOTE: For maximum cooling of the processor, do not touch the heat transfer
areas on the heat sink. The oils in your skin can reduce the heat transfer
capability of the thermal grease.
The following images indicate the location of the heat sink and provide a
visual representation of the removal procedure.
Figure 27. Removing the heat sink
Steps 1. Loosen the six captive screws in the reverse sequential order
mentioned on the heat sink [6 > 5 > 4 > 3 > 2 > 1].
NOTE: The number of screws varies depending on the configuration ordered. 2.
Lift the heat sink from the system board.
Installing the heat sink – for computers shipped with discrete graphics card
CAUTION: The information in this section is intended for authorized service
technicians only.
Prerequisites If you are replacing a component, remove the existing component
before performing the installation process.
70
Removing and installing Field Replaceable Units (FRUs)
About this task NOTE: If either the system board or the heat sink is replaced,
use the thermal grease provided in the kit to ensure that thermal conductivity
is achieved.
The following images indicate the location of the heat sink and provide a
visual representation of the installation procedure.
Figure 28. Installing the heat sink
Steps 1. Align and place the heat sink on the system board. 2. Tighten the six
captive screws in the sequential order mentioned on the heat sink [1 > 2 > 3 >
4 > 5 > 6].
NOTE: The number of screws varies depending on the configuration ordered.
Next steps 1. Install the WWAN card. 2. Install the base cover. 3. Install the
nanoSIM card. 4. Follow the procedure in After working inside your computer.
Speakers
Removing the speakers
CAUTION: The information in this section is intended for authorized service
technicians only.
Prerequisites 1. Follow the procedure in Before working inside your computer.
2. Remove the nanoSIM card. 3. Remove the base cover. 4. Remove the wireless
card.
Removing and installing Field Replaceable Units (FRUs)
71
About this task The following images indicate the location of the speakers and provide a visual representation of the removal procedure.
Figure 29. Removing the speakers
Steps 1. Disconnect the speaker cable from the system board. 2. Remove the
white antenna cable and speaker cable from the routing guides on the palm-rest
assembly and the assembly
inner frame. 3. Lift the right and left speakers, along with its cable, off
the palm-rest assembly.
Installing the speakers
CAUTION: The information in this section is intended for authorized service
technicians only.
Prerequisites If you are replacing a component, remove the existing component
before performing the installation process.
About this task The following images indicate the location of the speakers and
provide a visual representation of the installation procedure.
72
Removing and installing Field Replaceable Units (FRUs)
Figure 30. Installing the speakers
Steps 1. Using the alignment posts, place the left and right speakers into
their slots on the palm-rest assembly. 2. Route the speaker cable and white
antenna cable through the routing guides on the palm-rest assembly.
NOTE: The wireless card main antenna is bundled with the speakers as a module.
When installing the module, first route the speaker cable along the bottom
side of the palm-rest assembly, into the routing guide on the left side of the
assembly inner frame, and underneath the white wireless main antenna cable.
Route the white wireless main antenna cable in the cut-out and along the top
side of the assembly inner frame.
3. Connect the speaker cable to the system board.
Next steps 1. Install the wireless card. 2. Install the base cover. 3. Install
the nanoSIM card. 4. Follow the procedure in After working inside your
computer.
Assembly inner frame
Removing the assembly inner frame
CAUTION: The information in this section is intended for authorized service
technicians only.
Prerequisites 1. Follow the procedure in Before working inside your computer.
2. Remove the nanoSIM card. 3. Remove the base cover.
Removing and installing Field Replaceable Units (FRUs)
73
4. Remove the battery. 5. Remove the wireless card. 6. Remove the M.2 2230
solid-state drive.
About this task The following images indicate the location of the assembly
inner frame and provide a visual representation of the removal procedure.
Figure 31. Removing the assembly inner frame
Steps 1. Remove the antenna cables from the routing guides on the palm-rest
assembly. 2. Disconnect the speaker cable from the system board and remove
from the routing guides on the assembly inner frame. 3. Remove the eight
screws (M2x3) that secure the assembly inner frame to the palm-rest assembly.
4. Remove the assembly inner frame off the palm-rest assembly.
Installing the assembly inner frame
CAUTION: The information in this section is intended for authorized service
technicians only.
Prerequisites If you are replacing a component, remove the existing component
before performing the installation process.
About this task The following images indicate the location of the assembly
inner frame and provide a visual representation of the installation procedure.
74
Removing and installing Field Replaceable Units (FRUs)
Figure 32. Installing the assembly inner frame
Steps 1. Using the alignment posts, place the assembly inner frame on the
palm-rest assembly. 2. Align the screw holes on the assembly inner frame with
the screw holes on the system board and the palm-rest assembly. 3. Replace the
eight screws (M2x3) that secures the assembly inner frame to palm-rest
assembly. 4. Connect the speaker cable to the system board and route the
speaker cables through the routing guides on the assembly
inner frame. 5. Route the antenna cables through the routing guides on the
palm-rest assembly.
Next steps 1. Install the 2230 solid-state drive. 2. Install the wireless
card. 3. Install the battery. 4. Install the base cover. 5. Install the
nanoSIM card. 6. Follow the procedure in After working inside your computer.
Display assembly
Removing the display assembly
CAUTION: The information in this section is intended for authorized service
technicians only.
Prerequisites 1. Follow the procedure in Before working inside your computer.
2. Remove the nanoSIM card. 3. Remove the base cover. 4. Remove the wireless
card. 5. Remove the WWAN card.
Removing and installing Field Replaceable Units (FRUs)
75
About this task The following images indicate the location of the display assembly and provide a visual representation of the removal procedure.
Figure 33. Removing the display assembly – For computers shipped with 4G card
76
Removing and installing Field Replaceable Units (FRUs)
Figure 34. Removing the display assembly – For computers shipped with 4G card
Removing and installing Field Replaceable Units (FRUs)
77
Figure 35. Removing the display assembly – For computers shipped with 5G card
78
Removing and installing Field Replaceable Units (FRUs)
Figure 36. Removing the display assembly – For computers shipped with 5G card
Steps 1. Remove the antenna cables from the routing guides on the heat sink.
2. Remove the two (M2x3) screws that secure the display cable bracket to the
system board. 3. Lift the display cable bracket away from the computer. 4.
Peel the tape that secures the display cable to the system board. 5.
Disconnect the display cable from the system board. 6. Disconnect the
touchscreen cable from the system board (optional). 7. Disconnect the G-Sensor
board cable from the system board (optional). 8. Disconnect the IR camera
cable from the system board and remove the cable from the routing guide on the
palm-rest
assembly (optional). 9. Turn the computer over and open the display at an
angle of 90 degrees. 10. Rotate the computer and place it in a position that
allows access to the screws on the display. 11. Remove the four screws
(M2.5×5) that secure the left and right display hinges to the palm-rest
assembly. 12. Carefully lift the display assembly from the palm-rest assembly.
13. Carefully place the display assembly on a clean, flat surface.
Installing the display assembly
CAUTION: The information in this section is intended for authorized service
technicians only.
Removing and installing Field Replaceable Units (FRUs)
79
Prerequisites If you are replacing a component, remove the existing component
before performing the installation process.
About this task The following images indicate the location of the display
assembly and provide a visual representation of the installation procedure.
Figure 37. Installing the display assembly – For computers shipped with 4G card
80
Removing and installing Field Replaceable Units (FRUs)
Figure 38. Installing the display assembly – For computers shipped with 4G card
Removing and installing Field Replaceable Units (FRUs)
81
Figure 39. Installing the display assembly – For computers shipped with 5G card
82
Removing and installing Field Replaceable Units (FRUs)
Figure 40. Installing the display assembly – For computers shipped with 5G
card
Steps 1. Align the screw holes on the palm-rest assembly with the screw holes
on the display hinges. 2. Replace the four screws (M2.5×5) that secure the
left and right display hinges to the palm-rest assembly. 3. Turn the computer
over and open the display at an angle of 90 degrees. 4. Close the display and
turn the computer over. 5. Connect the IR camera cable to the connector on the
system board and route the IR camera cable through the routing guide
on the palm-rest assembly (optional). 6. Connect the G-Sensor board cable to
the system board (optional). 7. Connect the touchscreen cable to the system
board (optional). 8. Connect the display cable to the system board. 9. Adhere
the tape that secures the display cable to the system board. 10. Align the
screw holes on the display cable bracket with the screw holes on the system
board. 11. Replace the two (M2x3) screws that secure the display cable bracket
to the system board. 12. Route the antenna cables on the routing guides on the
heat sink.
Next steps 1. Install the WWAN card. 2. Install the wireless card. 3. Install
the base cover. 4. Install the nanoSIM card. 5. Follow the procedure in After
working inside your computer.
Removing and installing Field Replaceable Units (FRUs)
83
Display bezel
Removing the display bezel
CAUTION: The information in this section is intended for authorized service
technicians only.
Prerequisites 1. Follow the procedure in Before working inside your computer.
2. Remove the nanoSIM card. 3. Remove the base cover. 4. Remove the wireless
card. 5. Remove the WWAN card. 6. Remove the display assembly.
About this task The following images indicate the location of the display
bezel and provide a visual representation of the removal procedure.
Figure 41. Removing the display bezel
Steps 1. Carefully pry up the display bezel starting from the recesses on the
bottom edge of the display near the left and right hinges. 2. Pry along the
outside edge of the display bezel and work your way around the entire display
bezel until the display bezel is
separated from the display cover. 3. Lift the display bezel from the display
assembly.
Installing the display bezel
CAUTION: The information in this section is intended for authorized service
technicians only.
84
Removing and installing Field Replaceable Units (FRUs)
Prerequisites If you are replacing a component, remove the existing component
before performing the installation process.
About this task The following images indicate the location of the display
bezel and provide a visual representation of the installation procedure.
Figure 42. Installing the display bezel
Steps 1. Align and place the display bezel on the display assembly. 2. Gently
snap the display bezel into place.
Next steps 1. Install the display assembly. 2. Install the WWAN card. 3.
Install the wireless card. 4. Install the base cover. 5. Install the nanoSIM
card. 6. Follow the procedure in After working inside your computer.
Display panel
Removing the display panel
CAUTION: The information in this section is intended for authorized service
technicians only.
Prerequisites 1. Follow the procedure in Before working inside your computer.
2. Remove the nanoSIM card.
Removing and installing Field Replaceable Units (FRUs)
85
3. Remove the base cover. 4. Remove the wireless card. 5. Remove the WWAN
card. 6. Remove the display assembly. 7. Remove the display bezel.
About this task The following images indicate the location of the display
panel and provide a visual representation of the removal procedure.
Figure 43. Removing the display panel
86
Removing and installing Field Replaceable Units (FRUs)
NOTE: The display panel is preassembled with the display brackets as a single
service part. Do not pull the Stretch Release (SR) tapes and separate the
brackets from the display panel.
Steps 1. Remove the two screws (M2.5×3) that secure the display panel to the
display back cover. 2. Lift the bottom edge of the display panel, slide the
display panel downwards to release the display bracket from the slots at
the top side of the display back cover. 3. Peel the tape that secures the
display cable to the display panel. 4. Open the latch and disconnect the
display cable from the connector on the display panel. 5. Lift the display
panel away from the display back cover.
Installing the display panel
CAUTION: The information in this section is intended for authorized service
technicians only.
Prerequisites If you are replacing a component, remove the existing component
before performing the installation process.
About this task The following images indicate the location of the display
panel and provide a visual representation of the installation procedure.
Removing and installing Field Replaceable Units (FRUs)
87
Figure 44. Installing the display panel
Steps 1. Connect the display cable to the connector on the display panel and
close the latch to secure the cable. 2. Adhere the tape that secures the
display cable to the display panel. 3. Close the display panel and the display
back cover to assemble.
NOTE: Ensure that the display panel tabs are inserted into the slots on the
display cover.
4. Replace the two screws (M2.5×3) to secure the display panel to the display
back cover.
Next steps 1. Install the display bezel. 2. Install the display assembly. 3.
Install the WWAN card.
88
Removing and installing Field Replaceable Units (FRUs)
4. Install the wireless card. 5. Install the base cover. 6. Install the
nanoSIM card. 7. Follow the procedure in After working inside your computer.
Camera module
Removing the camera module
CAUTION: The information in this section is intended for authorized service
technicians only.
Prerequisites 1. Follow the procedure in Before working inside your computer.
2. Remove the nanoSIM card. 3. Remove the base cover. 4. Remove the wireless
card. 5. Remove the WWAN card. 6. Remove the display assembly. 7. Remove the
display bezel. 8. Remove the display panel.
About this task The following images indicate the location of the camera
module and provide a visual representation of the removal procedure.
Figure 45. Removing the camera module
Steps 1. Peel the tape that secures the camera cable to the display back
cover. 2. Disconnect the camera cable from the camera. 3. Carefully pry up the
camera module from the recesses at the bottom edge of the camera module.
Removing and installing Field Replaceable Units (FRUs)
89
4. Lift the camera module from the display back cover.
Installing the camera module
CAUTION: The information in this section is intended for authorized service
technicians only.
Prerequisites If you are replacing a component, remove the existing component
before performing the installation process.
About this task The following images indicate the location of the camera
module and provide a visual representation of the installation procedure.
Figure 46. Installing the camera module
Steps 1. Align the camera module with the pins on the display back cover. 2.
Connect the camera module cable to the connector on the camera module. 3.
Adhere the tape to secures the camera cable to the camera.
Next steps 1. Install the display panel. 2. Install the display bezel. 3.
Install the display assembly. 4. Install the WWAN card. 5. Install the
wireless card. 6. Install the base cover. 7. Install the nanoSIM card. 8.
Follow the procedure in After working inside your computer.
90
Removing and installing Field Replaceable Units (FRUs)
Display hinges
Removing the display hinges
CAUTION: The information in this section is intended for authorized service
technicians only.
Prerequisites 1. Follow the procedure in Before working inside your computer.
2. Remove the nanoSIM card. 3. Remove the base cover. 4. Remove the wireless
card. 5. Remove the WWAN card. 6. Remove the display assembly. 7. Remove the
display bezel. 8. Remove the display panel.
About this task The following images indicate the location of the display
hinges and provide a visual representation of the removal procedure.
Figure 47. Removing the display hinges
Steps 1. Remove the two (M2.5×3) screws that secure the right hinge to the
display back cover. 2. Lift and remove the right hinge from the display back
cover. 3. Remove the two (M2.5×3) screws that secure the left hinge to the
display back cover. 4. Lift and remove the left hinge from the display back
cover.
Installing the display hinges
CAUTION: The information in this section is intended for authorized service
technicians only.
Removing and installing Field Replaceable Units (FRUs)
91
Prerequisites If you are replacing a component, remove the existing component
before performing the installation process.
About this task The following images indicate the location of the display
hinges and provide a visual representation of the installation procedure.
Figure 48. Installing the display hinges
Steps 1. Align the screw hole on the left hinge with the screw hole on the
display back cover. 2. Replace the two screws (M2.5×3) to secure the left
hinge to the display back cover. 3. Align the screw hole on the right hinge
with the screw hole on the display back cover. 4. Replace the two screws
(M2.5×3) to secure the right hinge to the display back cover.
Next steps 1. Install the display panel. 2. Install the display bezel. 3.
Install the display assembly. 4. Install the WWAN card. 5. Install the
wireless card. 6. Install the base cover. 7. Install the nanoSIM card. 8.
Follow the procedure in After working inside your computer.
Display cable
Removing the display cable
CAUTION: The information in this section is intended for authorized service
technicians only.
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Removing and installing Field Replaceable Units (FRUs)
Prerequisites
1. Follow the procedure in Before working inside your computer. 2. Remove the
nanoSIM card. 3. Remove the base cover. 4. Remove the wireless card. 5. Remove
the WWAN card. 6. Remove the display assembly. 7. Remove the display bezel. 8.
Remove the display panel.
About this task
The following images indicate the location of the display cable and provide a
visual representation of the removal procedure.
Figure 49. Removing the display cable
Removing and installing Field Replaceable Units (FRUs)
93
Steps 1. Peel the tape that secures the camera cable to the display back
cover. 2. Disconnect the camera cable from the camera module. 3. Peel the
display cable to release it from adhesive and lift the display cable off the
display back cover.
Installing the display cable
CAUTION: The information in this section is intended for authorized service
technicians only.
Prerequisites If you are replacing a component, remove the existing component
before performing the installation process.
About this task The following images indicate the location of the display
cable and provide a visual representation of the installation procedure.
94
Removing and installing Field Replaceable Units (FRUs)
Figure 50. Installing the display cable
Steps 1. Adhere the display cable to the display back cover. 2. Connect the
camera cable to the connector on the camera. 3. Adhere the tape that secures
the camera cable to the display back cover.
Next steps 1. Install the display panel. 2. Install the display bezel. 3.
Install the display assembly. 4. Install the WWAN card. 5. Install the
wireless card. 6. Install the base cover. 7. Install the nanoSIM card.
Removing and installing Field Replaceable Units (FRUs)
95
8. Follo
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