LG 27GR93U-B 144Hz LED Monitor Owner’s Manual
- June 1, 2024
- LG
Table of Contents
27GR93U-B 144Hz LED Monitor
Product Information
Specifications
- Model: 27GR93U
- Screen Type: LCD with LED backlight
- Manufacturer: LG Electronics Inc.
- Website: www.lg.com
- Copyright: 2023 LG Electronics Inc. All Rights Reserved
Product Usage Instructions
Assembling and Preparing
Before using the monitor, follow these steps:
-
Read the manual carefully.
-
Check for supported drivers and software on the LG
website. -
Understand the product and button descriptions.
-
Learn how to use the joystick button for control.
-
Install the monitor on a table or wall mount following the
provided instructions.
Using the Monitor
Connect the monitor to your devices:
- PC: Use HDMI or DisplayPort connection.
- AV Devices: Connect via HDMI.
- Peripherals: Connect USB devices or headphones as needed.
User Settings
Access the main menu to customize settings:
- Activate the main menu to access features.
- Adjust user settings for personalized preferences.
Troubleshooting
If you encounter issues with the monitor, refer to the
troubleshooting section in the manual for solutions.
FAQ
Q: Where can I download drivers and software for the
monitor?
A: You can download the latest drivers and software from the LGE
website at www.lg.com.
Owner’s Manual
(LED Monitor*)
- LG LED Monitor applies LCD screen with LED backlights. Please read this manual carefully before operating your set and retain it for future reference.
27GR93U
www.lg.com Copyright 2023 LG Electronics Inc. All Rights Reserved.
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TABLE OF CONTENTS
ENGLISH
LICENSE …………………………………3
OPEN SOURCE SOFTWARE NOTICE INFORMATION …………..4
ASSEMBLING AND PREPARING 4
– Supported Drivers and Software …………………….5 – Product and Button
Description………………………5
How to Use the Joystick Button – Moving and Lifting the Monitor……………………….6
Installing on a Table Adjusting the Stand Height Adjusting the Angle Pivot
Feature Using the Kensington Lock Installing the Wall Mount Plate Installing
on the Wall
USING THE MONITOR………….. 15
– Connecting to a PC……………………………………………15 HDMI Connection DisplayPort Connection
– Connecting AV Devices…………………………………….16 HDMI Connection
– Connecting Peripherals…………………………………….17 USB Device connection Connecting
Headphones
USER SETTINGS ………………….. 18
– Activating the Main Menu ………………………………18 Main Menu Features
– User Settings ………………………………………………………20 Menu Settings
TROUBLESHOOTING……………. 30
PRODUCT SPECIFICATION …… 34
– Factory Support Mode……………………………………..36 – HDMI Timing
(Video)…………………………………………38 – Power LED……………………………………………………………39
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LICENSE
Each model has different licenses. Visit www.lg.com for more information on
the license. The terms HDMI, HDMI High-Definition Multimedia Interface, and
the HDMI Logo are trademarks or registered trademarks of HDMI Licensing
Administrator, Inc.
The SuperSpeed USB Trident logo is a registered trademark of USB Implementers
Forum, Inc.
VESA, VESA logo, DisplayPort compliance logo and DisplayPort compliance logo
for dual-mode source devices are all registered trademarks of the Video
Electronics Standards Association.
For DTS patents, see http://patents.dts.com. Manufactured under license from
DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together,
Headphone:X, and the DTS Headphone:X logo are registered trademarks and/or
trademarks of DTS, Inc. in the United States and/or other countries. © DTS,
Inc. All Rights Reserved.
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OPEN SOURCE SOFTWARE NOTICE INFORMATION
To obtain the source code that is contained in this product, under GPL, LGPL,
MPL, and other open source licenses that have the obligation to disclose
source code, and to access all referred license terms, copyright notices and
other relevant documents, please visit https://opensource.lge.com. LG
Electronics will also provide open source code to you on CD-ROM for a charge
covering the cost of performing such distribution (such as the cost of media,
shipping, and handling) upon email request to opensource@lge.com. This offer
is valid to anyone in receipt of this information for a period of three years
after our last shipment of this product.
ASSEMBLING AND PREPARING
CAUTION
· Always use genuine LG components to ensure safety and product performance. ·
The product warranty will not cover damage or injury caused by the use of
unauthorised components. · It is recommended that use the supplied components.
· If you use generic cables not certified by LG, the screen may not display or
there
may be image noises. · Illustrations in this document represent typical
procedures, so they may look
different from the actual product. · Do not apply foreign substances (oils,
lubricants, etc.) to the screw parts when
assembling the product. (Doing so may damage the product.)
· Applying excessive force when tightening screws may cause damage to the
monitor. Damage caused in this way will not be covered by the product
warranty.
· Do not carry the monitor upside down by just holding the base. This may
cause the monitor to fall off the stand and could result in personal injury.
· When lifting or moving the monitor, do not touch the monitor screen. The
force applied to the monitor screen may cause damage to it.
· For wave pattern on appearance, unlike the general method of coating, it’s
applied to added glittering material in raw material. With no peeled-off
appearance, it has good durability. Please use it with confidence because
there is no problem in using the product at all.
NOTE
· The components may look different from those illustrated here. · Without
prior notice, all product information and specifications contained in this
manual are subject to change to improve the performance of the product. · To
purchase optional accessories, visit an electronics store or an online
shopping
site, or contact the retailer from where you purchased the product. · The
power cord provided may differ depending upon the region.
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Supported Drivers and Software
You can download and install the latest version from the LGE website (www.lg.com).
Drivers and Software Monitor Driver
LG Calibration Studio
Installation Priority Recommended Recommended Optional
Product and Button Description
Joystick Button
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How to Use the Joystick Button
You can easily control the functions of the monitor by pressing the joystick
button or moving it left/right/up/down with your finger.
Basic Functions
Power on
Press the joystick button once with your finger to turn on the monitor.
Power off
Press and hold the joystick button once with your finger to turn off the monitor.
/
Volume control
You can control the volume by moving the joystick button left/ right.
Controls You can control the screen’s
/ screen
brightness by moving the joystick
brightness button up/down.
Moving and Lifting the Monitor
When moving or lifting the monitor, follow these instructions to prevent the
monitor from being scratched or damaged and to ensure safe transportation,
regardless of its shape or size.
· Place the monitor in the original box or packing material before attempting
to move it.
· Before moving or lifting the monitor, disconnect the power cord and all
other cables.
· Hold the bottom and side of the monitor frame firmly. Do not hold the panel
itself. · When holding the monitor, the screen should face away from you to
prevent it
from being scratched. · When transporting the monitor, do not expose the
monitor to shock or excessive
vibration. · When moving the monitor, keep it upright and never turn the
monitor on its side or
tilt it sideways.
CAUTION
· Avoid touching the monitor screen as much as possible. – This may result in
damage to the screen or some of the pixels used to create images.
· If you use the monitor panel without the stand base, its joystick button may
cause the monitor to become unstable and fall, resulting in damage to the
monitor or human injury. In addition, this may cause the joystick button to
malfunction.
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Installing on a Table
· Lift the monitor and place it on the table in an upright position. Place the
monitor at least 100 mm away from the wall to ensure sufficient ventilation.
100 mm 100 mm
100 mm 100 mm
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CAUTION
· Unplug the power cord before moving or installing the monitor. There is risk
of electric shock.
· Make sure to use the power cord that is provided in the product package and
connect it to a grounded power outlet.
· If you need another power cord, please contact your local dealer or the
nearest retail store.
Adjusting the Stand Height 1 Place the monitor mounted on the stand base in an
upright position. 2 Handle the monitor with both hands for safety.
Max. 110.0 mm
WARNING
· When adjusting the screen height, do not place your hand on the stand body
to avoid injury to your fingers.
Adjusting the Angle
1 Place the monitor mounted on the stand base in an upright position. 2 Adjust
the angle of the screen. The angle of the screen can be adjusted forward or
backward from -5° to 15° for a comfortable viewing experience.
WARNING
· To avoid injury to the fingers when adjusting the screen, do not hold the
lower part of the monitor’s frame as illustrated below.
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· Be careful not to touch or press the screen area when adjusting the angle of
the monitor.
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Pivot Feature
The pivot feature allows the monitor to rotate 90° clockwise.
1 Raise the monitor to the maximum height.
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Head
Stand
2 Adjust the angle of the monitor in the direction of the arrow as shown in the figure.
WARNING
· To avoid scratching the stand base, make sure that when rotating the monitor
using the pivot feature, the stand does not make contact with the monitor.
· When using the Pivot function, do not rotate the monitor too fast or with
excessive force. – The head may come in contact with the stand and scratch the
base. – Be careful as you may injure your finger by jamming it between the
head and the stand.
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3 Rotate the monitor clockwise as shown in the figure. 4 Complete the installation by rotating the monitor 90° as shown below.
11
Using the Kensington Lock
The connector for the Kensington security system is located at the bottom of
the monitor. For more information on installation and usage, refer to the
Kensington lock owner’s manual or visit the website at
http://www.kensington.com. Connect the monitor to a table using the Kensington
security system cable.
WARNING
· Be careful as you may injure your finger by jamming it between the head and
the desk.
NOTE
· Auto Pivot feature of the display is not supported. · The screen can be
rotated easily using the screen pivot shortcut key provided
with your Windows operating system. Note that some Windows versions and some
graphics card drivers may use different settings for the screen pivot key or
may not support the pivot key at all.
NOTE
· The Kensington security system is optional. You can obtain optional
accessories from most electronics stores.
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Installing the Wall Mount Plate
This monitor meets the specifications for the wall mount plate or other
compatible devices. 1 Place the screen face down. To protect the monitor panel
(screen), cover the
surface with a soft cloth or the monitor protection pad included in the
product package. 2 Remove the four screws tightened on the back of the
monitor. 3 Place the wall mount plate onto the monitor and align it with the
screw holes. 4 Tighten the four screws using a screwdriver to fix the plate to
the monitor.
NOTE
· The wall mount plate is sold separately. · For more information on
installation, refer to the wall mount plate’s installation
guide. · Be careful not to apply too much force while mounting the wall mount
plate as it
may cause damage to the screen.
Installing on the Wall
Install the monitor at least 100 mm away from the wall and leave about 100 mm
of space at each side of the monitor to ensure sufficient ventilation.
Detailed installation instructions can be obtained from your local retail
store. Alternatively, please refer to the manual for how to install and set up
a tilting wall mounting bracket.
100 mm
100 mm 100 mm 100 mm
100 mm
To install the monitor to a wall, attach a wall mounting bracket (optional) to
the back of the monitor.
Make sure that the wall mounting bracket is securely fixed to the monitor and
to the wall.
1 If you use screws longer than the standard length, it may damage the inside
of the product.
2 A non-VESA standard screw may damage the product and cause the monitor to
fall. LG Electronics is not liable for any accidents relating to the use of
nonstandard screws.
Wall Mount (mm) Standard screw Number of screws Wall Mount Plate (Optional)
100 x 100 M4 x L10 4 LSW 149
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NOTE
· Use the screws specified by VESA standards. · The wall mount kit includes
the installation guide and all necessary parts. · The wall mounting bracket is
optional. You can obtain optional accessories from
your local dealer. · The length of the screw may differ for each wall mounting
bracket. Be sure to use
the proper length. · For more information, please refer to the user manual for
the wall mounting
bracket.
CAUTION
· Unplug the power cord before moving or installing the monitor to avoid
electric shock.
· Installing the monitor on the ceiling or on a slanted wall may result in the
monitor falling off, which could lead to injury. Use an authorised LG wall
mount and contact the local dealer or qualified personnel.
· Applying excessive force when tightening screws may cause damage to the
monitor. Damage caused in this way will not be covered by the product
warranty.
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· Use the wall mounting bracket and screws that conform to VESA standards.
Damage caused by the use or misuse of inappropriate components will not be
covered by the product warranty.
· When measured from the back of the monitor, the length of each installed
screw must be 8 mm or less.
Wall Mount Plate
Back of the Monitor
Wall Mount Plate Back of the Monitor Screw
Dimensions : M4 x L10
Max. 8 mm
USING THE MONITOR
· Illustrations in this manual may differ from the actual product. Press the
joystick button, go to Settings Input, and then select the input option.
CAUTION
· Do not press the screen for a prolonged time. This may cause image
distortion. · Do not display a still image on the screen for a prolonged time.
This may cause
image retention. Use a screensaver if possible.
NOTE
· When connecting the power cord to the outlet, use a grounded (3-hole) power
strip or a grounded power outlet.
· The monitor may flicker when turned on in an area where the temperature is
low. This is normal.
· Sometimes red, green, or blue spots may appear on the screen. This is
normal.
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Connecting to a PC
· This monitor supports the Plug and Play feature. Plug and Play: A feature
that allows you to add a device to your computer without
having to reconfigure anything or install any manual drivers.
HDMI Connection
Transmits digital video and audio signals from your PC to the monitor.
CAUTION
· Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility
issues.
· Use a certified cable with the HDMI logo attached. If you do not use a
certified HDMI cable, the screen may not display or a connection error may
occur.
· Recommended HDMI cable types – Ultra High Speed HDMI®/TM cable
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DisplayPort Connection
Transmits digital video and audio signals from your PC to the monitor.
NOTE
· There may be no video or audio output depending on the DP (DisplayPort)
version of the PC.
· If you are using a Mini DisplayPort output graphics card, use a Mini DP to
DP (Mini DisplayPort to DisplayPort) cable or gender that supports
DisplayPort1.4. (sold separately)
Connecting AV Devices
HDMI Connection
HDMI transmits digital video and audio signals from your AV device to the
monitor.
NOTE
· Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility
issues.
· Use a certified cable with the HDMI logo attached. If you do not use a
certified HDMI cable, the screen may not display or a connection error may
occur.
· Recommended HDMI cable types – Ultra High Speed HDMI®/TM cable
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Connecting Peripherals
USB Device connection
The USB port on the product functions as a USB hub. To use USB 3.0, connect
the A-B type USB 3.0 cable of the product to the PC. Peripheral devices
connected to the USB IN port can be controlled from the PC.
NOTE
· It is recommended you install all Windows Updates to keep your Windows up-
todate before connecting to the product for use.
· Peripheral devices are sold separately. · A keyboard, mouse, or USB device
can be connected to the USB port. · The charging speed may vary depending on
the device.
CAUTION
Cautions When Using a USB Device · A USB device with an automatic recognition
program installed, or that uses its own
driver, may not be recognised. · Some USB devices may not be supported or may
not work properly. · It is recommended to use a USB hub or hard disk drive
with power supplied. (If the
power supply is not adequate, the USB device may not be recognised properly.)
Connecting Headphones
Connect peripherals to the monitor via the headphones port.
NOTE
· Peripheral devices are sold separately. · If you use angled earphones, it
may cause a problem with connecting another external
device to the monitor. Therefore, it is recommended to use straight earphones.
Angled
Straight (Recommend)
· Depending on the audio settings of the PC and external device, headphones and speaker functions may be limited.
USB A – B
· Please connect the USB A to B cable to use a microphone function with headphones equipped with a microphone.
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USER SETTINGS
Activating the Main Menu
1 Press the joystick button on the bottom of the monitor.
2 Move the joystick up/down ( / ) and left/right ( / ) to set the options.
3 Press the joystick button once more to exit the main menu.
Joystick Button
Button
Menu Status Main menu disabled Main menu enabled
Main menu disabled
Description
Enables the main menu.
Enters the Settings feature. (Holding down the button to turn off the monitor.
You can turn off the monitor this way at any time, including when the OSD is
on.)
Adjusts the monitor volume level.
Main menu enabled Enters the Input feature.
Main menu disabled Adjusts the monitor volume level.
Main menu enabled Enters the Game Mode feature.
Main menu disabled Adjusts the monitor brightness level.
Main menu enabled Turns off the monitor.
Main menu disabled Adjusts the monitor brightness level.
Main menu enabled Exits the main menu.
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Main Menu Features
Power Off
Main Menu Input
Settings
Power Off
Input
Game Mode
Settings
Exit
Game Mode
Exit
Sets input mode. Turns off the monitor. Configures the screen settings. Sets the game mode for gaming. Exits the main menu.
Description
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User Settings
Menu Settings 1 To view the OSD menu, press the joystick button at the bottom
of the monitor and then enter the Settings. 2 Configure the options by moving
the joystick up/down/left/right. 3 To return to the upper menu or set other
menu items, move the joystick to or pressing ( ) it. 4 If you want to exit the
OSD menu, move the joystick to until you exit.
Game Mode
Game Adjust
Picture Adjust
Input
General
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Game Mode on SDR(Non-HDR)signal. Settings > Game Mode
Gamer 1
Gamer 2
Game Mode
FPS RTS Vivid Reader HDR Effect sRGB
Color Weakness
Calibration 1 Calibration 2
Description In this mode, users can customise elements including game-related
options. Gamer 1 and Gamer 2 picture modes allow you to save two sets of
customized display settings, including game-related setup options. This mode
is optimised for FPS games. It is suitable for very dark FPS games. This mode
is optimised for RTS games. Optimised the screen for vivid colours. Optimises
the screen for viewing documents. You can brighten the screen in the OSD menu.
Optimises the screen for high dynamic range. A standard RGB colour space for
the monitor and printer. This mode is for users who cannot distinguish between
red and green. It enables users with color weakness to easily distinguish
between the two colors.
Adjusts to the calibrated screen.
NOTE
· Calibration 1/Calibration 2 : Please install LG Calibration Studio to run
calibration.
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Game Mode on HDR signal.
Settings > Game Mode
Description
Gamer 1 Gamer 2
In this mode, users can customise elements including game-related options. Gamer 1 and Gamer 2 picture modes allow you to save two sets of customized display settings, including game-related setup options.
FPS
This mode is optimised for FPS games. It is suitable for very dark FPS games.
RTS
This mode is optimised for RTS games.
Game Mode
Vivid
Optimised the screen for vivid colours.
NOTE
· HDR content may not be operated properly depending on the Windows10 OS
setting. Please check the HDR On / Off setting of Windows. · When the HDR
function is turned on, the characters or picture quality may be poor according
to Graphic card performance. · While the HDR function is on, screen flickering
or cracking may occur when changing the monitor input or power on/off
according to Graphic card
performance. · For information about whether the graphics card and game
support HDR, visit their manufacture’s website.
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Settings > Game Adjust
Description
Provides seamless and natural images by synchronizing the vertical frequency
of the input signal with that of the output signal.
Game Adjust
Adaptive-Sync / VRR
CAUTION
· Supported Interface: DisplayPort (Adaptive-Sync), HDMI (Variable Refresh
Rate). · Supported Graphic Card: A graphic card that supports NVIDIA’s G-SYNC
or AMD’s FreeSync is necessary. · Supported Version: Make sure to update the
graphic card to the latest driver. · For more information and requirement,
refer to NVIDIA website (www.nvidia.com) and AMD website (www.amd.com).
Extended
Enables wider frequency range of Adaptive-Sync/VRR function than basic mode. The screen may flicker during the game play.
Basic
Enables basic frequency range of Adaptive-Sync/VRR function.
Off
Adaptive-Sync/VRR function off.
Black Stabilizer
You can control the black contrast to have better visibility in dark scenes. You can easily distinguish objects on dark game screens.
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24 Game Adjust
Response Time Crosshair FPS Counter Game Reset
Sets a response time for displayed pictures based on the speed of the screen. For a normal environment, it is recommended that you use Fast. For a fast- moving picture, it is recommended that you use Faster. Once Faster Mode is selected, Motion Blur may occur depending on the content.
Faster
Sets the response time to faster.
Fast
Sets the response time to fast.
Normal
Sets the response time to normal.
Off
Does not use the response time improvement feature.
Crosshair provides a mark on the center of the screen for First Person Shooter (FPS) games. Users can select the Crosshair that fits their gaming environment among four different Crosshairs.
The indicator is displayed on the upper left of the screen. It will reflect the actual frame rate that is
On
received at the input. You can also adjust the position of FPS Counter. (upper left / upper right / lower
right / lower left)
Off
Does not use the FPS Counter feature.
NOTE
· FPS Counter and Crosshair feature can not be used at the same time.
Returns game to the default settings.
No
Cancel the select.
Yes
Returns to the default settings.
Settings > Picture Adjust Brightness Contrast Sharpness
Gamma
Picture Adjust
Color Temp R/G/B
Six Color
Black Level
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Description
Adjusts the brightness of the screen.
Adjusts the contrast of the screen.
Adjusts the sharpness of the screen.
Mode 1, Mode 2, The higher the gamma value, the darker the image becomes. Likewise, the lower the gamma value, the
Mode 3
lighter the image becomes.
Mode 4
If you do not need to adjust the gamma settings, select Mode 4.
Custom Warm
The user can adjust it to red, green, or blue by customization. Sets the screen colour to a reddish tone.
Medium
Sets the screen colour to between a red and blue tone.
Cool
Sets the screen colour to a bluish tone.
Manual
The user can fine-tune the colour temperature.
You can customise the picture colour using Red, Green, and Blue colours.
Meets the user requirements for colours by adjusting the hue and saturation of the six colours (Red, Green, Blue, Cyan, Magenta and Yellow) and then saving the settings.
Hue Saturation
Adjusts the tone of the screen colours.
Adjusts the saturation of the screen colours. The lower the value, the less
saturated and brighter the colours become. The higher the value, the more
saturated and darker the colours become.
Sets the offset level (for HDMI only). y Offset: as a reference for a video signal, this is the darkest colour the monitor can display.
High
Keeps the current contrast ratio of the screen.
Low
Lowers the black levels and raises the white levels from the current contrast ratio of the screen.
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Picture Adjust
Variable Backlight
DFC Picture Reset
Provides extended contrast and gradation on a dark screen depending on game or video content.
Faster
Preferably for PC gaming experiences.
Fast
Preferably for console gaming experiences.
Normal
Preferably for playing video content and internet or word-processing.
Off
Disables the Variable Backlight feature.
NOTE
· When these feature is enabled, a slight halo effect may be shown on dark
backgrounds. This is normal and not a malfunction.
· When these feature is enabled, the screen flickering may occur
intermittently. · The function can only be used on HDR content. · It is
recommended to turn off when you are not using the gaming function.
On
Adjusts the brightness automatically according to the screen.
Off
Disables the DFC feature.
Do you want to reset your picture settings?
No
Cancel the select.
Yes
Returns to the default settings.
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Settings > Input Input
Input List Aspect Ratio
Auto Input Switch
Description
Selects the input mode.
Adjusts the aspect ratio of the screen.
Full Wide
Displays the video in widescreen, regardless of the video signal input.
4:3
Displays the video in 4:3.
When automatic input switch is set to On, display will automatically switch to new input when connected.
On
Enables Auto Input Switch.
Off
Disables Auto Input Switch.
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Settings > General
Language Hexagon Lighting User-defined Key 1 User-defined Key 2
DTS Headphone:X
General
SMART ENERGY SAVING
Deep Sleep Mode
Power LED Automatic Standby
Description Sets the menu screen to the desired language. You can turn on or off the lighting on the back of the monitor, and you can also select or adjust the lighting color.
You can customise the main menu to access your preferred menu easily. User- definded Key 1 and User-definded Key 2 appear at the left/right of the main menu.
Enables the realization of three-dimensional sound with headphones or earphone.
Game
This mode is optimized for Game.
Entertainment This mode is optimized for Entertainment.
Sports
This mode is optimized for Sports.
Off
Disables DTS Headhpone:X function.
High
Saves energy using the high-efficiency SMART ENERGY SAVING feature.
Low
Saves energy using the low-efficiency SMART ENERGY SAVING feature.
Off
Disables the SMART ENERGY SAVING feature.
When Deep sleep mode is enabled, power consumption is minimized while the monitor is in standby mode.
On
Enables Deep sleep Mode.
Off
Disables Deep sleep Mode.
Turns the power LED on the bottom of the monitor on or off.
On
The power LED turns on automatically.
Off
The power LED turns off.
Feature that automatically turns off the monitor when there is no movement on the screen for a period of time. You can set a timer for the auto-off function. (8H, 6H, 4H and Off)
General
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Input Compatibility Version
Buzzer
OSD Lock
Information Reset to Initial Settings
Please set the Input Compatibility Version to match the version of the connected external device.
HDMI
2.1(PC)/2.1(AV)/1.4 If you want to use the HDR, select the Input Compatibility Version to 2.1(PC) or 2.1(AV).
DisplayPort
1.4(DSC)/1.4/1.2 If you want to use the HDR, select the Input Compatibility Version to 1.4(DSC) or 1.4.
NOTE
· If the connected device supports 2.1 in HDMI but the screen or sound does
not work properly, set this function to 2.1(AV).
This feature lets you set the sound generated from Buzzer when your monitor powers on.
On
Enables your monitor’s Buzzer.
Off
Disables your monitor’s Buzzer.
This feature disables the configuration and adjustment of menus.
On
Enables OSD Lock.
Off
Disables OSD Lock.
NOTE
· All features are disabled except Brightness, Contrast in Picture Adjust,
Input, OSD Lock and Information in General.
The display information will be shown the Total Power On Time, Resolution.
Do you want to reset your settings?
No
Cancel the reset.
Yes
Returns to the default settings.
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TROUBLESHOOTING
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Nothing is displayed on the screen. Is the monitor’s power cord plugged in? Is
the power LED on? Is the power on and the power LED displaying white? Is the
power LED blinking?
Is the The screen is not currently set to the recommended resolution. If you
have no video or the screen flickers, see the troubleshooting guide in the
product owner’s manual. message being displayed? Is the No Signal message
being displayed? Have you installed the display driver?
· Check if the power cord is correctly plugged into the power outlet. · Check
the power cable connection and press the power button. · Check that the
connected input is enabled (Settings > Input).
· If the monitor is in sleep mode, move the mouse, or press any key on the
keyboard, to switch the display on. · Check if the computer is turned on. ·
This occurs when signals transferred from the PC (graphics card) are out of
the recommended horizontal or vertical frequency
range of the monitor. Please see the Product Specification section of this
manual to set the appropriate frequency.
· This is displayed when the signal cable between the PC and the monitor is
missing or disconnected. Check the cable and reconnect it.
· Be sure to install the display driver from our web site: http://www.lg.com.
· Make sure to check if the graphics card supports Plug and Play function.
Some features are disabled.
Are some functions not available when you press the Menu button?
· The OSD is locked. Go to Settings > General and set OSD Lock to Off.
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The screen retains an image.
Does image sticking occur even when the monitor is turned off?
· Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the image. · To extend the lifetime of the monitor, use a screensaver.
Screen display is unstable and shaky. / Images displayed on the monitor leave
shadow trails.
Did you select the appropriate resolution? · If the selected resolution is
HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Change the
resolution to 1080p or the recommended resolution.
3840 x 2160 resolution is not available in DisplayPort. (144 Hz)
Is it connected to the correct input?
· If it is connected with HDMI input, set it to DisplayPort input. Go to
Settings > General > Input Compatibility Version and set the option to
1.4(DSC).
· Check if the graphics card supports the DSC (Display Stream Compression). ·
Check if the graphics card driver has been updated to the latest version.
3840 x 2160 resolution is not available in HDMI. (144 Hz)
Is it connected to the correct graphics card?
· Check if the graphics card supports 3840 x 2160 / 144 Hz in HDMI. (NVIDIA RTX3000 Series, AMD RX6000 Series or higher) · Check if the graphics card driver has been updated to the latest version.
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NOTE
· Vertical Frequency: In order to display an image, the screen must be
refreshed dozens of times per second, like a fluorescent lamp. The number of
times the screen is refreshed per second is called vertical frequency, or
refresh rate, and is represented by Hz.
· Horizontal Frequency: The time it takes to display one horizontal line is
called the horizontal cycle. If 1 is divided by the horizontal interval, the
result is the number of horizontal lines displayed per second. This is called
horizontal frequency and is represented by kHz.
· Check if the graphics card’s resolution or frequency is within the range
allowed by the monitor and set it to the recommended (optimal) resolution
Control Panel > Display > Settings in Windows. (The settings may differ
depending on the operating system (OS) you use.)
· Not setting the graphics card to the recommended (optimal) resolution may
result in blurred text, a dimmed screen, a truncated display area or
misalignment of the display. · The setting methods may be different depending
on the computer or operating system, and some resolutions may not be available
depending on the performance of the
graphics card. If this is the case, contact the manufacturer of the computer
or graphics card for assistance. · Some graphics cards may not support 3840 x
2160 resolution. If the resolution cannot be displayed, contact the
manufacturer of your graphics card.
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The display colour is abnormal.
Does the display appear discolored (16 colours)?
Does the display colour appear unstable or monochrome?
Are there spots on the screen?
· Set the colour to 24 bit (true colour) or higher. In Windows, go to Control
Panel > Display > Settings > Color Quality. (The settings may differ depending
on the operating system (OS) you use.)
· Check if the signal cable is connected properly. Reconnect the cable or
reinsert the PC’s graphics card.
· When using the monitor, pixilated spots (red, green, blue, white, or black)
may appear on the screen. This is normal for an LCD screen. It is not an
error, nor is it related to the monitor’s performance.
No sound from the headphone port.
Are images displayed using DP (DisplayPort) or HDMI input without sound?
· Make sure that the headphone port connections are made properly. · Try
increasing the volume with the joystick. · Set the audio output of the PC to
the monitor you are using. On Microsoft Windows, go to Control Panel >
Hardware and
Sound > Sound > set the Monitor as default device. (The settings may differ
depending on the operating system (OS) you use.)
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PRODUCT SPECIFICATION
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LCD Screen Resolution Power Sources AC/DC Adapter
Environmental Conditions
Color Depth
HDMI
8-bit/10-bit color is supported.
DP (DisplayPort)
10-bit color is supported.
Max Resolution
3840 x 2160 @ 144 Hz (HDMI) 3840 x 2160 @ 144 Hz (DP)
Recommended Resolution
3840 x 2160 @ 144 Hz (HDMI) 3840 x 2160 @ 144 Hz (DP)
Power Rating
19 V 3.3 A
Power Consumption (Typical)
On mode: 50 W (Typical)* Sleep Mode (Standby Mode): 0.5 W([Deep Sleep Mode]: [On])** Off Mode: 0.3 W
DA-65G19, manufactured by Asian Power Devices Inc. Or ADS-65AI-19-3 19065E, manufactured by SHENZHEN HONOR ELECTRONIC Or ADS-65FAI-19 19065EPG-1, manufactured by SHENZHEN HONOR ELECTRONIC Or ADS-65FAI-19 19065EPK-1, manufactured by SHENZHEN HONOR ELECTRONIC Or ADS-65FAI-19 19065EPCU-1, manufactured by SHENZHEN HONOR ELECTRONIC Or MS-V3420R190-065L0-DE, manufactured by MOSO POWER SUPPLY TECHNOLOGY CO LTD Or MS-V3420R190-065L0-KR, manufactured by MOSO POWER SUPPLY TECHNOLOGY CO LTD Or MS-V3420R190-065L0-US, manufactured by MOSO POWER SUPPLY TECHNOLOGY CO LTD Output: 19 V 3.42 A
Operating Conditions
Temperature
0 °C to 40 °C
Humidity
Less than 80 %
Storing Conditions
Temperature
-20 °C to 60 °C
Humidity
Less than 85 %
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Dimensions Weight (Without Packaging)
Monitor Size (Width x Height x Depth) With Stand Without Stand With Stand Without Stand
613.5 x 577.7 x 253.7 (mm) 613.5 x 371.6 x 51.3 (mm) 6.4 kg 4.5 kg
Specifications are subject to change without notice. The symbol means alternating current, and the symbol means direct current. The Power Consumption level can be different by operating condition and monitor setting.
- The On mode power consumption is measured with LGE test standard. ( Full White pattern , Maximum resolution) ** The monitor goes to the Sleep Mode in a couple of minutes(Max 5 minutes).
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36
Factory Support Mode
HDMI
Resolution 640 x 480 800 x 600 1024 x 768 1280 x 720 1280 x 1024 1920 x 1080
1920 x 1080
3840 x 2160
1920 x 1080 2560 x 1440
3840 x 2160
2560 x 1440
3840 x 2160
Horizontal Frequency (kHz)
31.469 37.879 48.363
45 79.976
67.5 66.587
Vertical Frequency (Hz)
59.94 60.317 60.004
60 75.025
60 59.934
65.688
29.981
166.668 182.996
144.052 119.998
133.313
59.997
222.268
144.05
333.333
144.05
Polarity (H/V) -/+/+ -/+/+ +/+ +/+ +/-
+/-
+/+/-
+/-
+/-
+/-
Remarks
Recommended Timing – Input Compatibility Version: 1.4 Recommended Timing –
Input Compatibility Version: 2.1(AV) Recommended Timing – Input Compatibility
Version: 2.1(PC)
DisplayPort
Resolution
640 x 480 800 x 600 1024 x 768 1280 x 720 1280 x 1024 1920 x 1080 1920 x 1080
3840 x 2160
2560 x 1440 3840 x 2160
3840 x 2160
Horizontal Frequency (kHz) Vertical Frequency (Hz)
31.469 37.879 48.363
45 79.976
67.5 166.587
59.94 60.317 60.004
60 75.025
60 143.981
133.313
59.997
222.151 214.68
143.973 95.033
268.438
119.999
Polarity (H/V)
-/+/+ -/+/+ +/+ +/+ +/-
+/-
+/+/-
+/-
3840 x 2160
333.333
144.05
+/-
- DSC: Display Stream Compression. * To display 144 Hz or over, make sure to use the graphics card that supports DSC (Display Stream Compression).
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Remarks
Recommended Timing – Input Compatibility Version: 1.2 Recommended Timing –
Input Compatibility Version: 1.4 Recommended Timing – Input Compatibility
Version: 1.4(DSC)
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38
HDMI Timing (Video)
Factory support mode (Preset Mode) 480P 720P 1080P 1080P 2160P 2160P
Horizontal Frequency (kHz)
31.5 45 67.5 135 135 255
Vertical Frequency (Hz)
60 60 60 120 60 120
Remarks
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Power LED
Mode On Mode Sleep Mode (Standby Mode) Off Mode
LED Color Red (For a few seconds) Off Off
The model and serial number of the product are located on the back and on one
side of the product. Record them below in case you ever need service.
Model
Serial No.
References
- Patents - DTS
- Computer Products & Accessories: Locks & Docks | Kensington
- Consumer Electronics, Home & Kitchen Appliances | LG Australia
- LG Open Source