SEGWAY D18E Ninebot Kick Scooter Instruction Manual

June 5, 2024
Segway

Ninebot KickScooter
Product Manual

The manufacturer reserves the right to make changes to the product, release firmware updates, and update this manual at any time. Visit www.segway.com or check the Segway-Ninebot app to download the latest user materials. You must install the app, activate your KickScooter, and obtain the latest updates and safety instructions.

Diagram

Dashboard & Power Button

Power Button: Press the button to turn on; press and hold the button for 3 seconds to turn off. When the KickScooter is on, press the button to turn on/off the headlight and the rear light, and press twice to switch between the speed modes.
Speedometer: It displays the current speed of the scooter, as well as error codes.
Walk Mode: Max. speed is 5 km/h (3.1 mph).
D18E / D28E / D38E: The headlight and rear light keep flashing and can’t be turned off.
D28D / D38D: The headlight and rear light are always on and can’t be turned off.

  • How to enable it in the Segway-Ninebot app: Tap the sidebar menu > Settings > Walk Mode.
    Speed Mode: There are three modes. The top speed is as follows:
Mode /Model D18E D28E D28D D38E D38D
ECO (Energy-saving mode) 15 km/h 15 km/h 15 km/h 15 km/h 15 km/h
D (Standard mode) 25 km/h 25 km/h 20 km/h 25 km/h 20 km/h
S (Sport mode) 25 km/h 25 km/h 20 km/h 25 km/h 20 km/h

Error Notification: It indicates that the scooter has detected an error.
Temperature Warning: It indicates that the battery temperature has reached 55°C (131°F) or is below 0°C (32°F).

  • At this point, the vehicle cannot accelerate and may not be charged. Do not use until the temperature has reverted to the normal range.
    Bluetooth: It indicates that the scooter has been successfully connected to the mobile device.
    Battery Level: The total battery level equals 5 bars.
  • The battery power is very low when the first battery bar is red. Please charge your KickScooter immediately.

Specifications

Product Item Parameter
Name Ninebot KickScooter
Model D18E
Length x Width x Height Approx. 1143 x 480 x 1160 mm (45 x 18.9 x 45.7 in)
Folded: Length x Width x Height Approx. 1143 x 480 x 495 mm (45 x 18.9 x 19.5

in)
Net Weight| Approx. 14.8 kg (32.6 lbs)
Rider| Payload| 30-100 kg (66-220 lbs)
Recommended Age| 14-60 years
Required Height| 120-200 cm (3’11”-6’6″)
Machine| Max. Speed| Approx. 25 km/h (15.5 mph)
Typical Rangei•| Approx. 18 km (11.2 miles)
Max. Slope| Approx. 10%
Traversable Terrain| Asphalt/flat pavement: obstacles < 0.4 in (1 cm): gaps < 1.2 in (3 cm)
Operating Temperature| -10-40°C (14-104°F)
Storage Temperature| -10-50°C (14-122°F)
IP Rating| IPX5
Duration of Charging| Approx. 3.5 h
Battery| Nominal Voltage| 36 V
Max. Charging Voltage| 42 V
Charging Ambient Temperature| 0-40°C (32-104°F)
Nominal Capacity| 5100 mAh
Nominal Energy| 183 Wh
Battery Management System| Over-heating. short circuit. over-current. over- discharge and over-charge protection
Motor| Nominal Power| 0.25 kW. 250 W
Charger| Output Power| 0.07 kW. 70 W
Input Voltage| 100-240 V
Max. Output Voltage| 42 V
Rated Output| 41 V= 1.7 A
Features| Brake Light| LED Rear Light
Speed Modes| Energy-saving mode. Standard mode and Sport mode
Tire| Tire Pressure| 40-45 psi
Tires| 10-inch pneumatic tire
[1] Typical Range: tested while riding with a full battery, 75 kg (165 lbs) load, 25°C (77°F), at the speed of 16 km/h on average on pavement.

  • Some of the factors that affect range include speed, number of starts and stops, ambient temperature, etc.

| Item| Parameter
---|---|---
Product| Name| Ninebot KickScooter
Model| D28E| I D28D
Length x Width x Height| Approx. 1143 x 480 x 1160 mm (45 x 18.9 x 45.7 in)
Folded: Length x Width x Height| Approx. 1143 x 480 x 495 mm (45 x 18.9 x 19.5 in)
Net Weight| Approx. 15.3 kg (33.7 lbs)
Rider| Payload| 30-120 kg (66-265 lbs)
Recommended Age| 14-60 years
Required Height| 120-200 cm (3’11–6’6″)
Machine| Max. Speed| Approx. 25 km/h (15.5 mph)| I Approx. 20 km/h (12.4 mph)
Typical Range”| Approx. 28 km (17.4 miles)
Max. Slope| Approx. 15%
Traversable Terrain| Asphalt/flat pavement: obstacles < 0.4 in (1 cm): gaps < 1.2 in (3 cm)
Operating Temperature| -10-40°C (14-104°F)
Storage Temperature| -10-50°C (14-122°F)
IP Rating| IPX5
Duration of Charging| Approx. 5 h
Battery| Nominal Voltage| 36 V
Max. Charging Voltage| 42 V
Charging Ambient Temperature| 0-40°C (32-104°F)
Nominal Capacity| 7650 mAh
Nominal Energy| 275 Wh
Battery Management System| Over-heating. short circuit. over-current. over- discharge and over-charge protection
Motor| Nominal Power| 0.3 kW, 300 W
Charger| Output Power| 0.07 kW. 70 W
Input Voltage| 100-240 V
Max. Output Voltage| 42 V
Rated Output| 41 V= 1.7 A
Features| Brake Light| LED Rear Light
Speed Modes| Energy-saving mode. Standard mode and Sport mode
Tire| Tire Pressure| 40-45 psi
Activate Windows
Tires| 10-inch pneumatic tire
[1] Typical Range: tested while riding with a full battery, 75 kg (165 lbs) load, 25°C (77°F), at the speed of 16 km/h on average on pavement.

  • Some of the factors that affect range include speed, number of starts and stops, ambient temperature, etc.

| Item| Parameter
---|---|---
Product| Name| Ninebot KickScooter
Model| D38E| D38D
Length x Width x Height| Approx. 1143 x 480 x 1160 mm (45 x 18.9 x 45.7 in)
Folded: Length x Width x Height| Approx. 1143 x 480 x 495 mm (45 x 18.9 x 19.5 in)
Net Weight| Approx. 16.3 kg (35.9 lbs)
Rider| Payload| 30-120 kg (66-265 lbs)
Recommended Age| 14-60 years
Required Height| 120-200 cm (3’11”-6’6″)
Machine| Max. Speed| Approx. 25 km/h (15.5 mph)| Approx. 20 km/h (12.4 mph)
Typical Range| Approx. 38 km (23.6 miles)
Max. Slope| Approx. 20%
Traversable Terrain| Asphalt/flat pavement: obstacles < 0.4 in (1 cm): gaps < 1.2 in (3 cm)
Operating Temperature| -10-40°C (14-104°F)
Storage Temperature| -10-50°C (14-122°F)
IP Rating| IPXS
Duration of Charging| Approx. 6.5 h
Battery| Nominal Voltage| 36 V
Max. Charging Voltage| 42 V
Charging Ambient Temperature| 0-40°C (32-104°F)
Nominal Capacity| 10.2 Ah
Nominal Energy| 367 Wh
Battery Management System| Over-heating, short circuit. over-current. over- discharge and over-charge protection
Motor| Nominal Power| 0.35 kW. 350 W
Charger| Output Power| 0.07 kW. 70 W
Input Voltage| 100-240 V-
Max. Output Voltage| 42 V
Rated Output| 41 V 1.7 A
Features| Brake Light| LED Rear Light
Speed Modes| Energy-saving mode. Standard mode and Sport mode
Tire| Tire Pressure| 40-45 psi
Tires| 10-inch pneumatic tire

Certifications

This product is certified to ANSI/CAN/UL-2272 by TUV Rheinland.
The battery complies with UN/DOT 38.3.
The battery complies with ANSI/CAN/UL-2271.
European Union Compliance Statement
Important WEEE information

WEEE Disposal and Recycling Information Correct Disposal of this product. This marking indicates that this product should not be disposed of with other household wastes throughout the EU.
To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of materials resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.
Battery recycling information for the European Union

Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC and amendment 2013/56/EU concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union. This label is applied to various batteries to indicate that the battery is not to be thrown away,
but rather reclaimed upon the end of life per this Directive.
In accordance with the European Directive 2006/66/EC and amendment 2013/56/EU, batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life. The label on the battery may also include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium). Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste, but use the collection framework available to customers for the return, recycling, and treatment of batteries and accumulators. Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances.
Before placing electrical and electronic equipment (EEE) in the waste collection stream or in waste collection facilities, the end-user of equipment containing batteries and/or accumulators must remove those batteries and accumulators for separate collection.

EU-REP:
Segway-Ninebot EMEA, Dynamostraat 7, 1014 BN Amsterdam, The Netherlands
The company “Ninebot (Changzhou) Tech Co., Ltd.” hereby declares that this device complies with the essential requirements and other relevant provisions of the RED directive 2014/53/EU, the machinery directive 2006/42/EC and the RoHS directive 2011/65/EU.
The declaration of conformity can be viewed at the following address: <http ://eu-en.segway.com/support-instructions>

UK-REP:
UKCA Experts Ltd. Dept 302, 43 Owston Road Carcroft, Doncaster, DN6 8DA United Kingdom
The company “Ninebot (Changzhou) Tech Co., Ltd.” hereby declares that the device model: D18E, D28E, D38E are in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017, Supply of Machinery (Safety) Regulations 2008 and the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012.

Bluetooth Frequency Band(s) 2.4000-2.4835GHz
Max. RF Power 20mW

References

Read User Manual Online (PDF format)

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