SEGWAY A200 Ninebot Urban E-bike User Manual

SEGWAY A200 Ninebot Urban E-bike User Manual

This product can only be used in areas following 16 CFR Part 1512.
Consult local laws and regulations for product eligibility.

https://b2b.segway.com/

Appendix: Fastener Torque Value Chart

Please read the User Manual carefully before using the product and keep the manual for future reference. Do not ride until you know the proper operation of this product.

Welcome

Thank you for choosing Ninebot Urban E-bike (referred to as “E-bike” in this manual). This product is an EPAC (electric power-assisted cycle) with three riding modes available (the ratio stands for motor assistance: pedaling force):

• No electric assistance
• 1:1 electric assistance
• 2:1 electric assistance

The E-bike is easy to operate, safe and comfortable to ride, while promising to be environmentally-friendly.

The pictures shown are for illustration purposes only. The actual product may differ.

Riding Safety

IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
Only use this product for the purpose for which it was designed. In order to master riding skills, the rider needs to practice. Neither Ninebot (Ninebot (Beijing) Tech Co., Ltd. or its subsidiaries and affiliates) nor Segway Inc. is responsible for injuries or damage caused by a rider’s inexperience or failure to follow the instructions in the user manual.

• Please follow local regulations and only ride on the roads as permitted by law.
• For your safety, please DO NOT modify the E-bike or change parts by yourself.
• Tampering with the E-bike (i.e. exchange of sprocket with non original parts) could lead to operation failure. Any accidents resulting from unauthorized tampering is the rider’s responsibility.
• The A-weighted emission sound pressure level at the driver’s ears is less than 70 dB(A).

WARNING
When using this product, basic precautions should always be followed, including the following:

• Read all the instructions before using the product.
• To reduce the risk of injury, close supervision is necessary when the product is used near children.
• DO NOT put fingers or hands into the product.
• DO NOT use this product if the flexible power cord or output cable is frayed, has broken insulation, or any other signs of damage.
• DO NOT allow anyone to ride the E-bike on his/her own unless he/she understands the proper operation and safety warnings. Assist new riders until they are comfortable with the basic operation of the E-bike.
• Make sure the headlight is on when driving at night.

Riding Environment Requirement:

• Only ride on a flat paved surface. It is not recommended to use in off-road conditions.
• Slow down when riding on complicated road conditions. The following behaviors can lead to falls, collisions, or even death: riding at a high speed to cross over obstacles, on uneven/slippery/loose ground, steep slope, or at sharp turns.
• DO NOT ride in bad weather such as heavy rain, storm, or snow. When riding in rainy or snowy weather, the traction is reduced and the braking distance is increased. For your safety, please ride slower and brake earlier to reduce the risks for loss of control.

WARNING
Riding on complex terrains or weather conditions can lead to falls, collisions, causing serious injury.

Who Should Not Ride:

People in the following groups should not ride the E-bike:

1.  Anyone under the influence of alcohol, drugs, or intoxicants.
2. Anyone who suffers from diseases that put them at risk if they engage in strenuous physical activity.
3. Anyone whose height and/or weight is outside the stated limits (See Specifications).

Preparations before Riding:

• Make sure there are no loose fasteners and damaged parts. The pedals should be attached firmly.
• The rider must adjust the saddle height to his/her height (see Learn to Ride).
• Check the status of power supply circuit, lighting, dashboard display, etc. and make sure they work normally.
• The front and rear brakes should function properly.
• Make sure the handlebar is stable, and that the front and rear wheels are not shaky or loose.
• Make sure the reflector is not damaged or dirty.
• The rider must wear a helmet as approved by local regulations, as well as other protective gear. Wear comfortable shoes when riding. DO NOT wear loose-fitting clothes because they can get stuck in the wheels.
• When the battery is low, please charge immediately.
• Check the degree of wear on tire tread, the brake pads, etc. Replace the rim if it is worn.

Instructions on Riding and Usage:

• DO NOT accelerate or brake abruptly when riding.
• Please hold the handlebar with both hands to avoid serious injuries due to loss of balance or falling.
• Stay alert and always keep a safe distance from other vehicles. Slow down when entering a new environment.
• DO NOT use a cell phone, camera, headphones, earbuds, or perform any other activities while riding.
• Slow down when approaching intersections, motorways, corners, doors, etc. Yield the right of way for pedestrians and other vehicles.
• If any abnormality occurs, stop riding immediately and contact the after-sales service in time. DO NOT ride before the cause of the abnormality is found out and repaired.
• This equipment is not intended to be used at ambient temperatures less than 32°F (0°C) or above ambient temperatures of 133°F (45°C) .

WARNING
Avoid inappropriate use including manipulation of the electric management system.

Meaning of Symbols and Marks

This product conforms to the applicable EC Directives.

WARNING It is not permitted to dispose of this product as normal household waste. Ensure that the product is recycled in accordance with local legal requirements.

Product Overview

A200/A200T

The position of the front and rear brakes differs from country to country.

Dashboard

Acceleration

NOTE:
When you press the throttle to speed up, the pedaling acceleration will be ineffective.

Speedometer: Displays the current speed, and error code in red if any.
Engineer repair: A lit wrench icon indicates an error.
Bluetooth: Shows the Bluetooth connection status.
Headlight: The headlight’s ON/OFF status is adjustable through the server command.
Location: Flashes red when unable to locate successfully.
Server connection: Flashes red when there is a network connection failure.
Speed unit: The unit is adjustable through the server command.
Status light: The light indicates the riding mode or vehicle status. The colors and meanings can be defined through the server command. There are three modes to choose from:

• Manual mode: There is no motor assistance.
• ECO Assist mode: The motor outputs 1:1 power assistance when pedaling.
• Turbo Assist mode: The motor outputs 2:1 power assistance when pedaling

NOTE

• The ratio stands for motor assistance: pedaling force. The motor assistance will increase automatically when riding up a slope.
• When the E-bike has some malfunction, all four bars of the light flash red and there will be an alarm. The motor power output will be cut off.

B attery level:
The battery level is indicated by 5 bars, each representing approximately 20% of a full battery. When there is only one bar left, please charge soon.

Operating Instructions

WARNING
Wear an approved helmet and other protective gear to minimize any possible injury.

1. Power ON
   Turn on the E-bike by sending specific commands through the server or by tapping the customized NFC card.
   When powered on successfully, the dashboard lights up and the E-bike is ready to go.

2. Adjust the Saddle Height
   For a comfortable ride, when sitting on the saddle, put the heel of your foot on the pedal, the other foot should touch the ground.

WARNING
DO NOT pull up the seat post higher than the minimum inserting depth mark, otherwise, there may be a risk of accident and injury.

3. Choose the Riding Mode
   There are three riding modes to choose from. We recommend new riders to start with ECO Assist mode and maintain a low speed.

To turn, shift your body weight and turn the handlebar slightly towards the direction you are going.

How to adjust the height:
Pull the seat post clamp outwards, adjust the saddle to the proper height and angle, and then close the clamp to secure the saddle.
When closed to the locked position, the clamp and the saddle should be stable.

4. Braking
   Brake by squeezing the brake lever. It is recommended to engage both brake levers at the same time.

WARNING
When braking abruptly, you risk serious injury due to loss of traction and falls. Maintain a moderate speed and look out for potential hazards.

5. Lock the E-bike
   Wrap the lock cable around a fixture and then insert the lock head into the lock hole to secure the E-bike. After locking, if there is abnormal movement, when the bike falls or crashes, a continuous alarm will start.
   
   WARNING
   DO NOT touch the hub motor after riding because it can get hot.

How to Charge

Charge the E-bike

Plug the charger output into the charging port, and then connect to a power outlet. Remember to unplug from the power outlet once fully charged.
Your bike is fully charged when the charger indicator turns green.

Charge the Battery
Open the battery compartment via your app. Pull off the battery plug and take out the battery. Connect the charger output to the battery charging port, and then plug into a power outlet. Place the battery back in and close the battery compartment when finished.

WARNING

• The battery is intended to be charged when the ambient temperature is between 32°F (0°C) and 104°F (40°C). Never charge the battery when ambient temperatures are outside this range.
• Only use the original charger. Other types can burst and catch fire.
• Charge indoors. DO NOT charge if the battery is wet or damaged.
• DO NOT connect the charger when the charge port or charger cable is wet.
• Ensure good ventilation when charging. Stay away from fire or explosive materials.
• When there is an abnormal smell, sound or light display, stop charging immediately and contact after-sales service.
• After the charger cools down, place it in a safe place inaccessible to children.

Warnings and Cautions

**** When riding on the road, always obey traffic rules, local laws and regulations.
DO NOT ride on motorways or highways.

**** DO NOT carry heavy objects on the handlebar.

**** DO NOT ride in bad weather such as heavy rain and snow.

**** Hold the handlebar with both hands.

**** No speeding. Slow down before making a turn.

**** DO NOT use mobile phones, cameras, headphones, earplugs, etc. when riding.

User Maintenance Instructions

Cleaning
Wash with water and neutral detergent and use a soft and wet cloth to clean.

CAUTION

• DO NOT clean with alcohol, gasoline, acetone, or other corrosive/volatile solvents. These substances may damage the appearance and internal structure of your bike. DO NOT rub with sandpaper or metal brush.
• DO NOT wash with high-pressure cleaners. This will damage the electrical components.
• DO NOT install the product by yourself. The installation should be operated by professional personnel.

WARNING
Before cleaning, make sure the E-bike is powered off. Always remove the battery during maintenance

Moving and Storage
Store in a dry and cool place and avoid sunlight and rain, so as not to rust parts and shorten the service life. Fully charge the battery before long-time storage to prevent over-discharge.
Before lifting, moving, or otherwise transporting E-bike, make sure it’s powered off; Handle with care and avoid violent force, such as throwing and heavy pressure. Keep away from fire and water.

Battery
The storage temperature for the battery depends on how long the E-bike is to be stored: -4–140°F (-20–60°C) for one month;
-4–113°F (-20–45°C) for three months and -4–68°F (-20–20°C) for 12 months.
If you are not going to use the E-bike for a long time, take out the battery after it is fully charged, place it in a dry and well-ventilated place, and charge it every two months.

WARNING

• DO NOT disassemble the battery pack. There is a danger of electric shock, short circuit, fire, explosion, or injury to persons.
• For information about battery and electrical waste, please contact your household waste disposal service, your local or regional waste management office, or your point-of-sale.

Charger

• Always follow the instructions in the user manual and on the label of the battery charger.
• The charger should be handled with care.
• High voltage in the charger! DO NOT disassemble or replace parts of the charger.
• DO NOT connect the charger to the power outlet for a long time. Unplug from the power outlet when not charging.

Lubrication

Lubricate the chains about every two weeks with bicycle-specific chain lube.

Chain Tension and Adjustment

The correct chain tension: with 3.5 oz (100 g) pressure, there should be 0.6–1.0 in (15–25 mm) free play between the chains.

How to adjust:
Loosen the axle nut on both sides, then adjust the bolt. When the proper free play is achieved, tighten the axle nuts. Make sure there is no abnormal noise and the wheels can turn freely. Tightening torque: 12–14 N·m

Brakes and Friction Components

The drum brake needs to be adjusted by professional technicians. Only replace the friction components with the original spare parts. Please contact Segway- Ninebot after-sales service for details.

Maintenance Schedule and Items

Regularly check the brakes, steering system, rims, etc. See the details below:

Maintenance item| What to check| How to check| 1 month| Over 310 mi (500 km) or 2 months| Over 620 mi (1000 km) or 4 months| Over 1864 mi (3000 km) or 1 year
---|---|---|---|---|---|---

Wheels/ Hub motor

| Hub motor| Accelerate and decelerate to check for jamming or noise.|  |  | √| √
Rear wheel| Check for rear hub jamming, jumping and make sure the axles are correctly connected.|  | √| √| √
Drivetrain| Chain grease| Clean the drivetrain (chain, chain rings, sprockets).| √| √| √| √
Chain wear| Check for chain wear and replace worn parts.|  |  | √| √
Chain ring wear| Check for chain ring wear and replace worn parts.|  |  | √| √
Cosmetic care| External parts| Clean the bike and inspect the frame and components for signs of wear such as cracks.| √| √| √| √
Tightening parts| Screws and bolts| Use a torque wrench to check the tightness of motor bolts, crank arm bolts, pedals, chain ring bolts, saddle  bolts, seat post bolts, stem bolts, handlebar bolts, and  all  accessory mounting bolts/screws. Refer to the tightening torque table for the correct torque value.|  |  | √| √
Bearing system|  | Check all bearing system components: hubs, headset and pedals. Adjust and/or overhaul as needed.|  |  |  | √
Safety-related accessories| | Check safety-related accessories: horn, headlight, rear light, brake light, reflectors.| √| √| √| √

WARNING
As with all mechanical components, EPAC is subjected to wear and high stresses. Different materials and components may react to wear or stress fatigue in different ways. If the design life of a component has been exceeded, it may suddenly fail, possibly causing injuries to the rider. Any form of crack, scratches or change of coloring in highly stressed areas indicate that the life of the component has been reached and it should be replaced.

Specifications

Typical Range: tested while riding with full battery, 165 lbs (75 kg) load, 77° F (25°C), 12 mph (20 km/h) on paved road, 90% discharge rate, ECO Assist mode.
Some of the factors that affect range include rider weight, number of starts and stops, ambient temperature, etc.

Certifications

This product complies with ANSI/CAN/UL 2849:2020.
This product complies with 16 CFR PART 1512:2019.
The battery complies with UN/DOT 38.3.
The battery complies with ANSI/UL 2271

Federal Communications Commission (FCC) Compliance Statement for USA

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Industry Canada (IC) Compliance Statement for Canada

This device contains licence-exempt transmitter(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).

Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

Neither Segway Inc. nor Ninebot is responsible for any changes or modifications not expressly approved by Segway Inc.
or Ninebot. Such modifications could void the user’s authority to operate the equipment.

Contains FCC ID: XMR201707BG96
FCC ID: YQD-T-PANEL201
Contains IC: XXXXXXXX
IC: XXXXXXXX

Trademark and Legal Statement

Ninebot is the registered trademark of Ninebot (Tianjin) Tech Co., Ltd; Segway, Powered by Segway and the Rider Design are the registered trademarks of Segway Inc.; Bluetooth is the registered trademark of BLUETOOTH SIG,INC.;
Android, Google Play are trademarks of Google Inc., App Store is a service mark of Apple Inc., The respective owners reserve the rights of their trademarks referred to in this manual.

We have attempted to include descriptions and instructions for all the functions of the Ninebot Urban E-bike at the time of printing. However, due to constant improvement of product features and changes of design, your E-bike may differ slightly from the one shown in this document. Please visit the Apple App Store (iOS) or Google Play Store (Android) to download and install the App. and visit www.segway.com to download the latest user materials.

Please note that there are multiple Segway and Ninebot models with different functions, and some of the functions mentioned herein may not be applicable to your unit. The manufacturer reserves the right to change the design and functionality of the Ninebot Urban E-bike product and documentation without prior notice.

©2021 Ninebot (Beijing) Tech Co., Ltd. All rights reserved.

Legal Statement:

1. Please read the User Manual carefully and learn how to ride Ninebot Urban E-bike. As a means of transport, Ninebot Urban E-bike carries all the same potential risks as those of any other vehicles. There are risks of losing control, collisions and falls when riding. In order to minimize the risks, you’ re obliged to read the User Manual carefully before your riding. It covers most knowledge about how to ride the Ninebot Urban E-bike safely and how to take appropriate precautions. If it is difficult for you to fully follow the riding instructions of the User Manual, please do not attempt to ride Your Ninebot Urban E-bike casually.

2. Please Check and obey your local laws or regulations. IT IS USER’ S RESPONSIBILITY TO COMPLY WITH ALL LAWS PERTAINING TO THE USE OF E-BIKE IN YOUR JURISDICTION. Various countries or regions have different laws and regulations about E-bike, please note:

3. A helmet may be legally required by local law or regulation in your jurisdiction.

4. A Driving and/or License may be legally required by local law or regulation in your area.

5. Your e-bike may not be allowed to be driven in motorway or highway.

6. Carrying pillion passenger(s) may be restricted in your jurisdiction.
   You can gain further guidance from relevant department(s) in your country or region.

7. Please insure yourself timely upon purchase of the product to minimize the risks of use.

8. Please check whether Your Ninebot Urban E-bike and its accessories are in good conditions immediately when you receiving them.

9. All components of Ninebot Urban E-bike must be properly installed as per in the User Manual. Inappropriate installation may lead to loss of control, collisions and falls.

10. The product may contain removable components and small parts. Please keep it out of the reach of children to avoid choking hazard.

11. Before using Your Ninebot Urban E-bike, please check its battery level and bike installation status and all functional parts. Check whether the front and rear brakes function properly and ensure that the brake cable is not damaged. Brake cable should have the right tension. Screws, nuts, bolts and other fasteners must be checked. Make sure there’s no loose part. If any abnormality is found, please stop using it immediately and contact our after-sale service for help.

12. You should always be cautious and maintain a proper speed when riding. Avoid speeding, overloading or performing stunts of any kind. Do not try to touch the tires with your hands or feet when riding.

13. Do not dispose of this product in a landfill, by incineration, or by mixing with household trash. Serious danger/ injury can occur because of the electrical components and the battery. For information about battery and electrical waste, please contact your household waste disposal service, your local or regional waste management office, or your point-of-sale.

14. Try not to use any non-original accessories, and never dismantle or modify the product without authorization. All damages and loss arising therefrom will be your sole responsibility.

15. NINEBOT IS SUBJECT TO NO COMPENSATION RESPONSIBILITY OF ANY CLAIM, LIABILITY AND LOSS THAT ARISES (OR MAY ARISE) FROM VIOLATING ANY OF THE ABOVEMENTIONED CLAUSES. The User(s) should undertake all and any unpredictable or inevitable risks during riding.

16. After purchase, you may either use the Product according to the above-mentioned clauses, or return the Product as per the “Warranty Policies” . In the case of return, please ensure that both the Product and the packaging thereof are in good conditions for resale.

17. This document should be considered as a permanent part of the product and should remain with Ninebot Urban E-bike when it is resold.

Thank you again for choosing Ninebot Urban E-bike!

Appendix: Fastener Torque Value Chart

References

• Home | Segway
• E-Scooter | E-Bike | E-Moped Sharing - Segway Commercial

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