VIVO DESK-V100EBY Controller Instruction Manual
- June 3, 2024
- Vivo
Table of Contents
DESK-V100EBY Controller
Instruction Manual
SKU: DESK-V100EBY Controller
Scan the QR code with your mobile device or follow the link for helpful videos and specifications related to this product.
https://vivo-
us.com/products/desk-v100eby
GET IN TOUCH | Monday-Friday from 7:00am-7:00pm CST
help@vivo-us.com
www.vivo-us.com Chat live with an agent!
309-278-5303
WARNING!
If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual and do not exceed weight capacity. We cannot be liable for damage or injury caused by an improper mounting, incorrect assembly, or inappropriate use.
****ELECTRICAL SAFETY INSTRUCTIONS
THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE, AND
ELECTRIC SHOCK, PLEASE READ THE
FOLLOWING INSTRUCTIONS CAREFULLY.
- DO NOT CLEAN THE PRODUCT WHILE THE POWER IS CONNECTED.
- DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.
- NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR SELLER TO REPLACE THE DAMAGED PARTS.
- NEVER OPERATE THE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE MADE CONTACT WITH LIQUIDS.
- ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
- OUTDOOR USE IS PROHIBITED.
OPERATING CONTROL PANEL
OPERATING INSTRUCTIONS: Press the up arrow, and the desk will
automatically raise to the highest position.
Pressing the down arrow will automatically lower the desk to the lowest
position.
Memory Mode
To store a certain height in the controller’s memory, press the 1 button for
more than three seconds. “S-1” will be displayed, indicating that the current
height has been saved to the 1 button successfully. Repeat the process using
buttons 2,3, and 4.
Switch the Display from Centimeter to Inch
The preset measurement shown on the display is cm. If you would like to change
cm to inch, press and hold buttons 1 and 4 for more than three seconds.
Reset Mode
- If the height of the desk is incorrect, press the down arrow until the desk moves to the fully lowered position. Press and hold the down arrow again for at least three seconds and release. “rSt” will be displayed.
- If the system displays “Er1”, press and hold the down arrow for more than three seconds, and release. “rSt” will be displayed.
Collision Avoidance Settings
Press and hold the down and up buttons together for more than three seconds to
enter the Collision
Avoidance Settings Mode. Use the arrow buttons to adjust the sensitivity
level. Once the sensitivity has been selected, press the up and down arrows
again for more than three seconds to save the setting.
Collision Avoidance Sensitivity Levels: 0-9
0: Turn off collision avoidance.
1-9: Level 1 is the lowest sensitivity and level 9 is the highest.
Setting the Minimum/Maximum Height
Press the 1 and 2 buttons at the same time for more than three seconds to set
the current height as the maximum. “Hon” will be displayed. To cancel the
maximum height, repeat the process. “HoF” will be displayed. When the maximum
height is reached during operation, the panel will display “HI” notifying the
upper limit has been reached.
Press the 3 and 4 buttons at the same time for more than three seconds to set
the current height as the minimum. “Lon” will be displayed. To cancel the
minimum height, repeat the process. “LoF” will be displayed. When the minimum
height is reached during operation, the panel will display “Lo” notifying the
lower limit has been reached.
Child Lock
TO LOCK: Press and hold the up arrow and the down arrow simultaneously
for five seconds until the LED reads “Loc”.
TO UNLOCK: Press and hold the up arrow and the down arrow simultaneously for
five seconds until the LED switches from “Loc” to the height display.
ADVANCED SETTING
Press and hold the “1” button and the “2” button simultaneously for 20 seconds
until the LED flashes.
The menu contains 7 items as the table below.
| Menu | Setting Range | Remarks |
|---|---|---|
| Minimum Height | 73cm-110cm | |
| (28.8″-43.4″) | The setting value should be at least 10cm (3.9″) less than the |
Maximum Height.
Maximum Height| 83cm-120cm
(32.7″-47.3″)| The setting value should be at least 10cm (3.9″) less than the
Maximum Height.
Starting Height| Oct-30cm
(11.8″)| Increase the Starting Height to the current height range.
Upward Anti-Collison| U-0 – U-9| 0 shut down
1-9: The higher the number, the higher the sensitivity.
Downward Anti-Collision| d-0 – d-9| 0 shut down
1-9: The higher the number, the higher the sensitivity
Display Decimal Point| F0| The decimal point is not displayed.
F-1| The decimal point in displayed.
Display Unit| L-0| Change the display to show height in centimeters.
L-1| Change the display to show height in inches
TROUBLESHOOTING
Error Description/Resolution
Code
ER1 Press and hold the down arrow to perform a reset.
Hot The desk is overheated. Allow the desk to rest for more than 18
minutes before operating.
**CAUTION!**
| Keep the monitor and laptop base fully on the desktop.
---|---
| Follow the cable routing instructions to avoid the potential to pinch
cables.
| Leave
enough slack in the cable to allow for a full range of vertical motion (15” /
38 cm).
| Raise the
desktop slowly to keep items stable.
Failure to follow these instructions may result in property damage and/or
personal injury.
Love your new VIVO setup and want to share?
Tag us in your photo! @vivo_us
LAST UPDATED: 08/24/2022 REV2
Open Monday – Friday 7:00 am – 7:00 pm CST, our dedicated support team can offer immediate assistance with rapid response times. If any parts are received damaged or defective, please contact us. We are happy to replace parts to ensure you have a fully functioning product.
309-278-5303 | AVG. RESOLUTION TIME
(within office hrs): 5M 4S
---|---
www.vivo-us.com
Chat live with an agent!| AVG. RESOLUTION TIME (within office hrs): < 15 M
help@vivo-us.com| AVG. RESPONSE TIME (within office
hrs): 1HR 8M
– 23% within < 15m
– 38% within < 30m
– 61% within < 1hr
– 83% within < 2hr
– 92% within < 3hr
FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: www.vivo- us.com
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>