TurtleBeach Recon 200 Gen 2 Headset Instruction Guide

Recon 200 Gen 2 Headset

Instruction Guide

PACKAGE CONTENTS

1. Recon 200 Gen 2 Headset  (A)
2. USB-C Charging Cable  (B)

HEADSET CONTROLS

1. Master Volume
2. Mic Monitor Volume
3. Power LED

   •   * Solid Green – Headset On

   • USB Connected
   • Red – Headset Off + Charging
   • Amber – Headset On + Charging
4. USB-C Charging Port
5. Mic Mute
   • Flip up mic to mute. Flip mic down to unmute.

SETUP FOR XBOX

XBOX VOLUME SETUP

1. Plug the headset into the Xbox controller.
2. While in the Home screen, press the Xbox button on the controller. Scroll down to the buttons on the bottom of the left sidebar, and then select the speaker icon (Audio & Music).
3. Configure your settings as shown:
   • Set  Headset Volume  to  Maximum
   • Set  Headset Chat Mixer  to the  Middle Setting
   • Set  Mic Monitor  to  Minimum

XBOX SURROUND SOUND SETUP

1. While in the Home screen, press the Xbox button on the controller.
2. Navigate to the Profile & System tab and select “ Settings “.
3. Go to  General >> Volume & Audio Output.
4. In the  Headset Audio  column (right side of screen), set  Headset Format  to  Windows Sonic For Headphones.

SETUP FOR PLAYSTATION

1. Go to  Settings >> Sound >> Audio Output >> Output Device
2. Select  Controller Headset  for  Output Device
3. Go to  Settings >> Sound >> Volume >> Headphones
4. Set  Volume Control (headphones)  level to  Maximum
5. Adjust your microphone levels by going to  Settings >> Sound >> Microphone >> Adjust Mic Level >> Microphone Level

*As desired, go to Adjust 3D Audio Profile and enable the 3D Audio Function to enhance the audio through your headset.

SETUP FOR PC/MAC, MOBILE, TABLET, AND NINTENDO SWITCH

PC/MAC

If your PC uses separate jacks for headset audio and mic audio, you will need a PC Splitter Cable.

MOBILE, TABLET

No additional setup is required for mobile use.

NINTENDO SWITCH

This headset is only supported through connection to Nintendo Switch’s 3.5mm headset jack, while the Switch itself is in the handheld mode (not docked mode).

CHARGING

The Recon 200 Gen 2 gives you 12 hours of amplified audio with the rechargeable battery. Make sure to charge it regularly!

If your battery dies, you will still be able to use the headset for passive game audio.*

*Microphone may not function without the power in all configurations. To ensure full functionality, please keep your headset charged.

Always charge your headset before storing it for any extended period of time (greater than 3 months). Never store the unit in temperatures above 113F°/45°C

PROSPECS GLASSES FRIENDLY DESIGN

Originally created for the Elite Pro Tournament Gaming Headset, Turtle Beach’s exclusive ProSpecs glasses-friendly technology is built into the Recon 200 Gen 2, featuring an advanced ear cushion design and materials that allow gamers who wear glasses to finally play in comfort.

Voice Chat Issues With Nintendo Switch

If you are experiencing the following symptoms when you use your headset with Fortnite on a Nintendo Switch, please try the steps below:

• Mic Not Working in Chat   (you can’t be heard in chat)
• Chat Audio Not Working (you cannot hear other people in chat)

You may need to re-enable the in-game chat. In addition, you may need to disable the Push-to-Talk feature.

To do so:

1. Make sure you are logged in to your profile. Once you are logged in, press the  +  button on the switch to bring up the Social menu. Scroll down to and then select the gear icon on the bottom of the left sidebar.

2. The sidebar will change in appearance from your friends list to a list of several different options. Select the “ Settings ” option, as shown below.

3. You will see several tabs on the top of the screen. Scroll to the Speaker tab – this is the Audio Settings tab. Then, scroll down to section labelled “Voice Chat”.

There will be two toggle settings:  Voice Chat and  Voice Chat Method.

•   Voice Chat  is  ON  by default. To be able to hear and be heard in chat, this setting needs to be  ON. If this setting is turned off, you will not be able to hear the chat audio, and you will not be able to be heard in chat.
• Voice Chat Method  is set to  PUSH-TO-TALK  by default. To be able to be heard in chat whenever you speak, this setting needs to be  OPEN MIC. If this setting is set to PUSH-TO-TALK, you will not be heard in chat unless you press a specific button when you speak into the mic.

Make sure that the  Voice Chat  is  On  and the  Voice Chat Method is set to  Open Mic , and then test the headset again. You should be able to hear and be heard in the chat.

No Mic Audio

If you are having issues being heard in chat when using your Recon 200 Gen 2 headset, please be sure to check the following.

1. The Headset Is Charged/Powered On

The Recon 200 Gen 2 headset has a rechargeable battery. If your battery dies, you will still be able to use the headset for passive game audio, but the microphone may not function without the power in all configurations. To ensure full functionality, please keep your headset charged.

We generally recommend charging the headset via the console itself, but you can also charge the headset via a USB Wall Adapter. For more information on charging the headset, please click here.

Once the headset has been fully charged, move the console switch on the headset itself to the proper console mode, as shown below:

Once the headset has been powered on and is plugged in, move to Step 2.

2. Mic Is Unmuted/Mic Monitor Is Working

The mic will need to be unmuted to be used. To unmute the mic, flip the mic all the way forwards, as shown below. You will hear an ascending tone when the mic is unmuted.

With the mic fully unmuted, use the lower volume dial on the headset itself to raise the volume of the Mic Monitor audio. Then, speak directly into the mic (you do not have to be in a chat to perform this test).

Can you hear yourself through the headset when you speak into the mic?

If you cannot hear yourself, please contact our  support team.

If you can hear yourself, please move to Step 3.

3. The Headset Works With Another Device

With the mic unmuted, plug the headset itself into a smartphone or similar device. (Click  here for alternate versions of this test if you do not have access to a smartphone with the proper jack.)

Then, make a test call. Be sure to keep the smartphone itself either covered or in a pocket during this test.

Can you be heard clearly during that test call?

If you cannot be heard clearly, please contact our  support team  with the results of this test.

If you can be heard clearly and consistently during that test call, please move on to Step 4 (or Step 5 if using the headset with a PlayStation console).

4. Record A Test Message (Xbox Only)

1. With the headset plugged in to the controller, press the Xbox button while in the home screen.
2. Go to  Parties & Chats tab, and select  New Chat
3. Select someone from the list (you do not have to select anyone in particular, as you will not be sending this message), and then tap the Menu button to complete the selection.
4. After you choose a person, two options will appear:  Write a Message  (pencil icon on left) and  Record a Message  (mic icon on right). Select the  Record a Message/Mic  icon on the right.
5. Select  Record , and then speak into the mic. When you are done recording, stop the recording.
6. The new recording should appear under the Write a Message/Record a Message icons. Select  Play , and listen to that recording you made. This will tell you how your voice will sound to other players. Can you hear your voice clearly?

If you can hear yourself when you play back that test recording, please move to Step 5.

If you cannot hear yourself when you play back that test recording, please contact our  support team for further assistance.

5. Device And Game Settings Are Configured Correctly

If the headset works well with another device, the issue may not be with the headset itself.

First, check the audio settings for the device/platform you are using the headset with.

For  PC :

1. Right-click the Speaker icon on the Taskbar, and then select “Open Sound Settings”.
2. Double-check that the Output and Input devices are both listed as the headset.

For  Mac :

1. Click the Apple menu, and then select System Preferences >> Sound.
2. Double-check that the Input and Output devices are both listed as the headset.

For  PlayStation , please check that the settings are configured as shown here.

For  Xbox , please check that the settings are configured as shown here.

For  Nintendo Switch , you will need to check the settings within the game itself.

Once you’re sure the device settings are configured correctly, double-check the game’s settings. Many games have audio settings that are independent of the console’s settings, so it’s important to double-check that those settings are configured correctly, as well.

If you are having issues specifically with Fortnite, please click here. Please note that this article does mention Xbox, but the Fortnite menus will be the same regardless of the console you are playing on.

If you are having issues specifically with Call of Duty: Modern Warfare or Call of Duty: Warzone, please click  here for Xbox/PC, or click  here for PlayStation.

If these issues persist even after double-checking that the settings for both the game and the console are configured correctly, please contact our  support team for further assistance.

Xbox Setup

To set up your Recon 200 Gen 2 headset for use with an Xbox console, please do the following. Please note that the information in this article applies to both the Xbox One and the Xbox Series X|S consoles.

XBOX VOLUME SETUP

1. Plug the headset into the Xbox controller.
2. While in the Home screen, press the Xbox button on the controller. Scroll down to the buttons on the bottom of the left sidebar, and then select the speaker icon (Audio & Music).
3. Configure your settings as shown:
   • Set  Headset Volume  to  Maximum
   • Set  Headset Chat Mixer  to the  Middle Setting
   • Set  Mic Monitor  to  Minimum

XBOX SURROUND SOUND SETUP

1. While in the Home screen, press the Xbox button on the controller.
2. Navigate to the Profile & System tab and select “ Settings “.
3. Go to  General >> Volume & Audio Output.
4. In the  Headset Audio  column (right side of screen), set  Headset Format  to  Windows Sonic For Headphones.

PlayStation Setup

This article details the best way to set your Recon 200 Gen 2 headset up for use with a  PS4   or PS5   console.

PS4 SETUP

To set your headset up for use with a PS4 console, please do the following.

1. Go to  Settings >> Sound >> Audio Output >> Output Device
2. Select  Controller Headset  for  Output Device
3. Go to  Settings >> Sound >> Volume >> Headphones
4. Set  Volume Control (headphones)  level to  Maximum
5. Adjust your microphone levels by going to  Settings >> Sound >> Microphone >> Adjust Mic Level >> Microphone Level

*As desired, go to Adjust 3D Audio Profile and enable the 3D Audio Function to enhance the audio through your headset.

PS5 SETUP

If you instead have a PS5 console, please do the following.

1. Plug the headset into the aux port in the DualSense controller. Once you do this, the microphone function will automatically switch from the controller’s integrated mic to your headset.
2. Go to  Settings >> Sound >> Audio Output >> Output Device
3. • Select  Headset Connected To Controller  for  Output Device

  * Set Output to Headphones to All Audio

3. Go to  Settings >> Sound >> Volume >> Headphones
4. • Set  Volume Control (headphones)  level to  Maximum
5. Adjust your microphone levels by going to  Settings >> Sound >> Microphone >> Adjust Mic Level >> Microphone Level

*As desired, you can enable the 3D Audio function to enhance the audio through your headset. Then, go to  Adjust 3D Audio Profile  to select the best profile option for your game.

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