TurtleBeach Stealth 700 Gen 2 MAX Headset User Manual

June 4, 2024
TurtleBeach

Stealth 700 Gen 2 MAX Headset

TurtleBeach Stealth 700 Gen 2 MAX Headset

User Manual

About This Model

Wireless headset. Transmitter offers Xbox and USB Modes to allow for compatibility with Xbox consoles as well as PlayStation and consoles, Nintendo Switch consoles (while docked), as well as PCs. Compatible with Bluetooth devices.

IMPORTANT: A new firmware version/update (v.1.0.9) is available. For the best experience with this headset, please perform this firmware update.


MPORTANT

Please make sure your headset is updated with the latest firmware.

Connect to the Turtle Beach Audio Hub  for Windows or Mac to update firmware. Customize your settings with the Turtle Beach Audio Hub  mobile app  for Android and iOS.


PACKAGE CONTENTS

  1. Stealth 700 Gen 2 MAX Headset  (A)
  2. USB-A Transmitter  (B)
  3. USB-C Charging Cable  (C)

HEADSET CONTROLS

HEADSET CONTROLS

  1. USB Charge & Update Port
  2. LED Indication
  3. Bluetooth Multi-Function Button
  4. Power Button
    • Press (2s) – Power On/Off
  5. Mode Button
  6. Lower Volume Dial/Mappable Wheel
    • When transmitter is in  Xbox Mode
    • Chat Volume
    • When transmitter is in  USB Mode
    • Variable Mic Monitoring
    • Refer to Mappable Buttons
  7. Upper Volume Dial
    • Master/Overall Volume

SUPERHUMAN HEARING

Use Superhuman Hearing Mode to pinpoint quiet audio cues like enemy footsteps and weapons reloads.

During gameplay, you can activate and deactivate Superhuman Hearing by pressing the MODE button once, quickly.

MICROPHONE MUTE

Flip up mic to mute. There is an audible tone when the mic is muted or unmuted.

MICROPHONE MUTE

EQ PRESETS

Custom EQ Presets available through the Turtle Beach Audio Hub mobile app.

EQ Preset

EQ PRESETS

Signature Sound
Bass Boost
Bass + Treble Boost
Vocal Boost


CHARGING

The Stealth 700 Gen 2 MAX For Xbox gives you 40 hours of rechargeable battery life. Make sure to charge the headset regularly, and to full charge the headset before storing it.

Charging

Headset Storage

Always charge your headset before storing it for any extended period of time (longer than 3 months). Never store the unit in temperatures above 113°F/45°C.


BLUETOOTH

BLUETOOTH SETUP/PAIRING

Your Stealth 700 Gen 2 MAX For Xbox headset will enter Bluetooth pairing mode once powered on. If no Bluetooth connection is made in two minutes, Bluetooth pairing mode will stop.

To put your headset into Bluetooth pairing mode, follow these steps:

1. Hold down the Bluetooth button until the “Bluetooth Pairing” prompt plays.

2. After placing your headset in pairing mode select the headset in your device’s Bluetooth Settings menu to connect to your headset.


SETUP FOR XBOX/XBOX MODE

1. Put the transmitter into the Xbox Mode.

2. Connect the transmitter to the USB port on the Xbox.

3. Press and hold the Power button for 2 seconds to power the headset on.

4. Wait for the headset and transmitter to pair.

SURROUND SOUND FOR XBOX (ONLY AVAILABLE ON XBOX)

  1. Go to  Settings >> General >> Volume & Audio Output
  2. Set  Headset Format  to  Windows Sonic for Headphones

SETUP FOR USB MODE

1. Put the transmitter into the USB Mode.

2. Plug the transmitter into your platform’s USB-A port.

USB MODE

3. Press and hold the Power button for 2 seconds to power the headset on.

4. Wait for the headset and transmitter to pair.


USB TRANSMITTER COMPATIBILITY

The USB-A transmitter is equipped with a switch that allows you to change compatibility modes.

*Please note: Nintendo Switch wireless compatibility supported through Bluetooth for game audio only or USB connection (via transmitter) while in docked mode for game & chat audio with games that support chat compatibility.


LED BEHAVIORS

HEADSET

TRANSMITTER

HEADSET LED MEANING
Solid Green Headset And Transmitter Paired
Fast-Blinking White Bluetooth Pairing
Solid White ***** Bluetooth Paired
Breathing Green (While Charging & ON) Battery Full **
Double-Blink Green Not Paired
Solid Red (While Charging) Battery Charging
Breathing Red Battery Low

*Stays white for 2 seconds, then goes back to green.
**If headset is plugged in to charge while powered OFF, LED turns off.

TRANSMITTER

TRANSMITTER

TRANSMITTER LED MEANING
Solid Green Headset And Transmitter Paired
Double-Blink Green Not Paired
Breathing Red Mic Muted
Double-Blink Green Not Paired

RE-PAIRING

  1. Connect your transmitter to an available USB port on your console. Your transmitter will double-blink green as it searches to pair with your headset.
  2. Power on your Stealth 700 Gen 2 MAX for Xbox; the LED indication on the headset will double-blink green as it searches for your transmitter.
  3. Within 20 seconds, the LED indication on the headset and transmitter should turn a solid green to indicate a successful pairing.

MAPPABLE BUTTONS

The Mode Button and lower volume dial/Mappable Wheel can be assigned to a new function based on your gaming style.

To change the button’s assignment, follow these steps:

  1. Download the Turtle Beach Audio Hub mobile app on your iOS or Android device.
  2. Enable Bluetooth on your selected device, and use the Bluetooth pairing method to pair the headset to the Bluetooth device.
  3. After pairing, open the app and swipe to the second settings screen to assign new functions.
  4. Once selected, your headset will save the new configuration.

PLEASE NOTE:  The Lower Volume Dial can be assigned to Chat Audio ONLY when the transmitter is in the  XBOX mode and is being used with an Xbox console. When the transmitter is in the  USB Mode, and is being used with a PlayStation console, PC, or Nintendo Switch in docked mode, there is  no way  to assign the Lower Volume Dial to Chat Audio. This is a result of the limitations related to the way these platforms process the audio, and is not related to the headset itself.


PROSPECS GLASSES RELIEF SYSTEM

For those who game with glasses, adjust the ProSpecs Glasses Friendly System for added comfort.

The ProSpecs Glasses Relief System creates a channel in the ear cushion to help reduce pressure on your glasses frame. To adjust this, you must first remove the ear cushion. Hold the ear cushion firmly and pull it away from the speaker. The ear cushion should come off with minimal effort.

Depending on the size of your glasses frame, use the tab adjustment to create the appropriate sized channel in the ear cushion. By default, the adjustment tab is set to the shallowest setting. To increase the size/depth of the channel in the ear cushion, simply pull the tab and attach it to the post, based on your preference.

After you’ve adjusted the glasses-friendly channel to your liking, place the ear cushion back onto the speaker. The ear cushion should snap into place with minimal effort.


Turtle Beach Audio Hub

You can use the desktop version of the Turtle Beach Audio Hub to update the firmware for your headset. You can also pair the headset to a Bluetooth- enabled device to adjust and customize the headset’s controls.

PLEASE NOTE: A new firmware version (v1.0.9) is available. Please use the desktop version of the Turtle Beach Audio Hub to perform this firmware update.

DESKTOP VERSION (FOR FIRMWARE UPDATES ONLY)

The desktop version of the Turtle Beach Audio Hub is for firmware updates only. The Audio Hub is available for download here.

To update the firmware for your headset, please do the following:

  1. Download the  Turtle Beach Audio Hub.
  2. Once the Audio Hub has been fully downloaded, open the Audio Hub. Make sure the transmitter is set to the  USB Mode , and then connect the headset  and transmitter to separate free USB ports on the computer.
  3. The Audio Hub will detect the headset and transmitter, and automatically search for any available firmware updates. If there are any available firmware updates, you’ll be prompted to perform those updates.

LATEST FIRMWARE

Model Firmware Version Date Notes
Stealth 700 Gen 2 MAX For Xbox ***** v1.0.9 7/26/2022  – Fix for Power On

bug.
– Improved Game/Chat wheel functionality.
– Improved Auto-Shutdown timer.
*Please note  that the model name you see in the Turtle Beach Audio Hub window will correspond to the specific color variant you have.

MOBILE VERSION (ADJUST/CUSTOMIZE CONTROLS)

The mobile version of the Turtle Beach Audio Hub is for personalizing/customizing and adjusting the settings and controls for the headset. The Audio Hub is available for download here.

To use the headset with the mobile version of the Audio Hub, please do the following:

  1. Download the  Turtle Beach Audio Hub.
  2. Pair the headset to your mobile device via Bluetooth, as indicated  here.
  3. Once the headset and mobile device are paired via Bluetooth, open the Turtle Beach Audio Hub app.
  4. On the first screen you see, there will be a “Get Connected” option. Tap this option, and wait for the app to connect with the headset.
  5. Once the headset and app connect, you will see the Turtle Beach Audio Hub’s home page.

HOME PAGE

When the mobile version of the Audio Hub is first opened, you will see the following page.

Below the model name you’ll see the battery level of the headset itself. On the Home page, you’ll see different features and options that can be customized.

  • Game Volume Level – This will control how loud you can hear the incoming game volume.
  • Superhuman Hearing – This will allow you to toggle the Superhuman Hearing feature on, and adjust the level of Superhuman Hearing, as well. Superhuman Hearing is a feature that allows you to pinpoint quiet audio cues like enemy footsteps and weapon reloads.
    • PLEASE NOTE:  Superhuman Hearing is a  situational feature, and is meant to be engaged and disengaged as needed. This feature is  not intended to be constantly engaged.
  • Mic Monitor – This will allow you to toggle the Mic Monitor feature on, and adjust the Mic Monitor volume, as well. Mic Monitor is a feature that allows you to hear your own voice through the headset when you speak into the mic, to help you avoid inadvertently yelling at other people/players. The Mic Monitor volume slider will change how loud you hear yourself through the headset when you speak into the mic.
    • PLEASE NOTE: The Mic Monitor feature and volume level do  not affect how loud other people hear you; this affects  only  how loud you hear yourself.
  • Game Preset – This will allow you to choose a different  EQ preset , which will adjust how the audio you hear sounds. You can choose one of the four standard presets ( Signature SoundBass BoostBass + Treble Boost , or  Vocal Boost ), or create your own custom preset.
  • Chat Boost – This will allow you to toggle the  Chat Boost feature. Chat Boost temporarily adjusts your incoming chat audio as the volume of the incoming game audio changes, so that you can still hear your teammates even if the game audio gets loud.

GAME PRESET

On the Game Preset page, you will see the four standard EQ Preset options: Signature SoundBass BoostBass + Treble Boost , and Vocal Boost. Below those standard Presents, you will see an option for Personalized/Custom  presets. You can select one of these Presets, or you can create and select your own custom preset.

CUSTOM PRESETS

If you long-press or swipe left on “ Custom “, you will see the “ Edit Custom Preset ” page.

This page will have three sliders, one each for  Game Treble Level , Game Bass Level , and  Game Dialog Level. Adjust these sliders to customize the audio to your preference, and then tap “ Save “.

SECOND SCREEN

The second/middle screen of the Audio Hub will show options for customizing the mappable controls on the headset itself, as well as other features.

  • The mappable features of this headset include the lower volume wheel, and the Mode button. Out of the box, these controls are assigned to adjust the  Chat Volume  and toggle the  Superhuman Hearing  feature, respectively.
  • Tap on the  Wheel option to see the various features the mappable wheel can be assigned to.
    • When the transmitter is in the  Xbox Mode, this includes  Chat VolumeMic Monitor LevelSuperhuman Hearing Volume , and  Bluetooth Volume.
    • PLEASE NOTE:  The Lower Volume Dial can be assigned to Chat Audio  ONLY when the transmitter is in the  XBOX mode and is being used with an Xbox console. When the transmitter is in the  USB Mode, and is being used with a PlayStation console, PC, or Nintendo Switch in docked mode, there is  no way  to assign the Lower Volume Dial to Chat Audio. This is a result of the limitations related to the way these platforms process the audio, and is not related to the headset itself.
    • When the transmitter is in the  USB Mode, this includes  Mic Monitor LevelSuperhuman Hearing Volume , and  Bluetooth Volume.
  • Tap on the  Mode option to see the various features the mappable button can be assigned to. This includes toggles for  Superhuman HearingGame PresetMic Noise Gate , and  Chat Boost.
  • Below the Mappable Features section, you will see a toggle for the  Mic Noise Gate. This is a feature that adjusts the sensitivity of the mic, to make sure that your voice is what the mic picks up.
  • Voice Prompts Level  will control how loud you hear the voice prompts in the headset. These voice prompts play when certain features are engaged, including when the headset is powered on, or the Bluetooth is paired.
  • Tones Level  will control how loud you hear the indication tones in the headset. These tones play when certain features are engaged, including when the mic is muted and unmuted.

INFORMATION SCREEN

The information screen will include an image of the headset and transmitter.

Below that image the firmware and app version numbers will be listed. There will also be links to our Privacy Policy and Tech Support, an option to send feedback, and links to our official social media pages.


Features & Controls

The Stealth 700 Gen 2 MAX For Xbox offers some unique features and controls.

On the back of the left earcup there are two dials; both dials will control audio volume.  Please Note:  the Lower Volume Dial will depend on which mode the transmitter is in.

  • The  Upper Volume Dial  will control the  Master/Overall (Game + Chat)  volume.
  • In  Xbox Mode , the  Lower Volume Dial  will control the  Chat Volume.
  • In  USB Mode , the  Lower Volume Dial  will control the  Variable Mic Monitoring.
    • Mic Monitoring  is a feature that allows you to hear yourself through the headset when you speak into the mic. This helps you to avoid inadvertently yelling at other people/players.

Below the Lower Volume Dial is the  MODE Button. By default, this will engage and disengage the  Superhuman Hearing  feature. This button can be re-mapped/re-assigned to control/adjust a different feature (instructions for this are available  here).

  • Superhuman Hearing is a feature that allows you to pinpoint quiet audio cues like enemy footsteps and weapon reloads.

Below the Mode Button is the  Power Button. Press and hold this button for 2 seconds to power the headset on and off.
The last button on the headset is the  Bluetooth Multi-Function Button. This button is used to turn the Bluetooth on, as well as to pair the headset via Bluetooth. In addition, when the headset is paired to a Bluetooth device, this button is used for various Bluetooth controls and features, as detailed here  (and shown below).

ACTION FUNCTION
Press Once Play/Pause
Press Twice Quickly Skip Forward
Press Twice Quickly And Hold Fast Forward
Press Three Times Quickly Skip Back
Press Three Times Quickly And Hold Rewind
Press Once (During Incoming Call) Answer Incoming Call
Press Once (During Active Call) End Current Call
Press And Hold (During Incoming Call) Reject Incoming Call
Press And Hold (With No Incoming Call) Activate Voice Recognition (if

available)

Next to the Bluetooth Multi-Function Button is the  LED Indication. This LED indication will inform you of the pairing and charge status of the headset, as indicated below. For more information about charging the headset, please click  here.

HEADSET LED MEANING
Solid Green Headset And Transmitter Paired
Fast-Blinking White Bluetooth Pairing
Solid White ***** Bluetooth Paired
Breathing Green (While Charging And Powered On) Battery Full **
Double-Blink Green Not Paired
Solid Red (While Plugged In To Charge) Battery Charging
Breathing Red Battery Low

* Stays white for 2 seconds, then goes back to green.
**
If headset is powered off when it is plugged in to charge, LED goes dark when battery completes charging.

The  transmitter also has its own  LED Indication. This LED indication will inform you of the pairing status of the transmitter, as well as whether the headset’s mic is muted.

TRANSMITTER LED MEANING
Solid Green Headset And Transmitter Paired
Double-Blink Green Not Paired
Breathing Red Mic Muted

The Mic itself is located on the front of the left earcup. This mic can be “flipped” towards the back or the front of the headset to mute or unmute the mic.
To use the mic, gently push/”flip” the mic forwards. You will hear a tone (low high) to indicate the mic is now unmuted. To mute the mic, just push/”flip” the mic back the other way. You will hear a tone (high low) to indicate that the mic is now muted.


Bluetooth/Mobile Setup

Your Stealth 700 Gen 2 MAX For Xbox headset can be paired to a Bluetooth- enabled device like a smartphone, so that you can make/take calls or listen to music while you game.
The headset will enter Bluetooth pairing mode once powered on. If no Bluetooth connection is made in two minutes, Bluetooth pairing mode will stop.

To put your headset into Bluetooth pairing mode, follow these steps:

1. Hold down the Bluetooth button until the “Bluetooth Pairing” prompt plays.

2. After placing your headset in pairing mode select the headset in your device’s Bluetooth Settings menu to connect to your headset.

Once the headset is paired to the device, you can use the Bluetooth button to control the Bluetooth audio, as detailed below.

ACTION FUNCTION
Press Once Play/Pause
Press Twice Quickly Skip Forward
Press Twice Quickly And Hold Fast Forward
Press Three Times Quickly Skip Back
Press Three Times Quickly And Hold Rewind
Press Once (During Incoming Call) Answer Incoming Call
Press Once (During Active Call) End Current Call
Press And Hold (During Incoming Call) Reject Incoming Call
Press And Hold (With No Incoming Call) Activate Voice Recognition (if

available)


Manual Pairing Instructions

Your headset and transmitter will already be paired out of the box, and so you should not need to pair the headset and transmitter before using them.
If, however, the headset/transmitter LEDs are double-blinking green, the headset and transmitter may need to be re-paired.
To do so, please do the following:
1. Connect your transmitter to an available USB port on your console. Make sure the transmitter is in the Xbox mode. Your transmitter will double-blink green as it searches to pair with your headset.

2. Power on your Stealth 700 Gen 2 MAX for Xbox headset; the LED indication on the headset will double-blink green as it searches for your transmitter.

3. Within 20 seconds, the LED indications on the headset and transmitter should turn a solid green to indicate a successful pairing.

If the LEDs still double-blink green after this process is performed, or if the headset and transmitter otherwise do not pair after this process, please contact our  support team  for further assistance.


No Mic Audio

The Stealth 700 Gen 2 MAX headset has an adjustable, flip-to-mute mic. To use the mic, gently push/”flip” the mic forwards. You will hear a tone (low high) to indicate the mic is now unmuted. To mute the mic, just push/”flip” the mic back the other way. You will hear a tone (high low) to indicate that the mic is now muted.

If other players are unable to hear you in chat when using the headset – no matter which platform the headset is being used with, please double-check the following.

WHEN IN XBOX MODE

1. The Headset And Transmitter Are Paired/Transmitter Is In Correct Mode/Headset Is Detected By Console.

For the mic to work, the headset and transmitter must be paired, and the transmitter must be in the correct mode.

Please note that the transmitter must be plugged in to a USB port on the console for this pairing to occur. To double-check the status of the headset and transmitter’s pairing, just take a look at the LEDs on the headset and transmitter themselves. If both LEDs are lit up solid green, the headset and transmitter are successfully paired.

If the LEDs are both solid green, double-check that the transmitter is in the correct mode. The transmitter can be put in to two different modes: Xbox and USB. If the transmitter is in the USB mode but is connected to an Xbox console you may have audio issues even if the headset and transmitter are paired successfully.

As an additional test to see if the console itself is recognizing the headset:

  1. Press the Xbox/Home button on the Xbox One controller.
  2. Go to  Settings >> All Settings >> Kinect  & Devices >> Devices  &   Accessories.
  3. You will see the controller you are currently using; you should be able to scroll to the right to see other devices being used with the Console. The headset will appear in this list as  “Headset”.

Do you see the headset in that list?

If the headset and console are paired, the transmitter is in the correct mode, and you can see the headset in that list, but you cannot be heard, please proceed to step 2.

If you do not see that headset listed even if the headset and transmitter are paired and the transmitter is in the correct mode, please contact our Support Team .

2. Party Test – Check Icon Ring

  1. Press the Xbox/Home button on the Xbox One controller.
  2. Scroll to the  Party & Chats tab, then and select “ Start A Party ”. You do not need to invite any other players to this party; you can perform this test even if you are the only member in the party.
  3. Speak into the mic. When you speak into the mic, does a ring light up around your icon next to your Gamertag (in the list of party members)?

Please note whether you see that ring, and then proceed to Step 3.

3. Record a Test Message

  1. Press the Xbox/Home button on the Xbox One Controller.
  2. Scroll to the  Party & Chats tab, and then select “ New Chat ”.
  3. Select someone from the list – you do not need to select anyone in particular, as you will not actually be sending a message. Once you have selected someone, tap the Menu button to complete selection.
  4. Two options will then appear:  Write A Message  (pencil icon, on the left) and  Record A Message  (mic icon, on the right). Select the  Record A Message  icon on the right.
  5. Select  Record , and then speak into the mic. When you are done recording, stop the recording.
  6. You should see the new recording under the Write A Message/Record A Message icons. Select  Play , and listen to that recording you made. This will tell you how your voice will sound to other players. Can you hear your voice clearly?

If you can hear your voice clearly when you play back that recording you’ve just made, the mic itself is working well – there could be an issue with the settings, or the way the headset and console are interacting. Please proceed to Step 4.

If you cannot hear your voice clearly when you play back that recording you’ve just made, please contact our  Support Team with the results of Steps 2 and 3.

4. Bluetooth Test Call

The next step would be to test the headset with a different device.  *For this test, you will need a Bluetooth-compatible smartphone.

  1. Hold down the headset’s  Bluetooth button  until you hear the “ Bluetooth Pairing ” voice prompt.
  2. Connect to your headset in your phone’s  Bluetooth Settings.
  3. Make a test call on the phone. Be sure to keep the phone covered and away from you, to make sure that the headset’s mic is the mic picking up the sound, and not the internal microphones in the smartphone itself.
  4. During that test call, could you be heard clearly when you spoke into the mic?

If you can be heard clearly during that test call, the mic itself is working well.

If you cannot be heard clearly during that test call, please contact our Support Team.
5. Power Cycle Headset/Console

To perform a quick power cycle with the Headset/Console, please do the following, in this order:

  1. Press and hold the  Power Button  on the headset until the  Power LED  turns off.
  2. Disconnect the transmitter from the console.
  3. Power down the Xbox console. When it has fully powered down, unplug the console from the wall outlet.
  4. Let everything sit for a minute.
  5. Plug the console back in, and power the console on again.
  6. After the console has fully powered on and loaded up, reconnect the transmitter to the console.
  7. Press and hold the  Power button  on the headset until the  Power LED  lights up.
  8. Re-pair the headset and transmitter.

To pair the headset:

  1. Connect the transmitter to the USB port on the Xbox console.
  2. Press and hold the power button to power the headset on.
  3. Wait for the headset and transmitter to pair. When the headset and transmitter are successfully paired, the LEDs on both will turn solid green.

If the mic issues persist even after a power cycle is performed, please contact the  support team  for additional assistance.

WHEN IN USB MODE

1. Headset Is Paired/Transmitter Is In USB Mode

The headset and transmitter must be paired in order for the mic to work, so first make sure that the headset and transmitter have been successfully paired.

Please note that the transmitter must be plugged in to a USB port on the console for this pairing to occur. To double-check the status of the headset and transmitter’s pairing, just take a look at the LEDs on the headset and transmitter themselves. If both LEDs are lit up solid green, the headset and transmitter are successfully paired.

If the LEDs are both solid green, double-check that the transmitter is in the correct mode. The transmitter can be put in to two different modes: Xbox and USB. If the transmitter is in the Xbox mode but is connected to a different USB device (not an Xbox console), you may have audio issues, even if the headset and transmitter are paired successfully.

2. Check Platforms/Game Settings

For some platforms (a PlayStation console, a PC), the headset will need to be set as the default device in the platform settings. In addition, the game or program itself will likely have its own audio settings, which may include an independent setting for input and output device.

To check these settings, you’ll need to go into the settings menu for the specific platform you are looking to use the headset with. This will vary depending on your platform.

3. Recording Test

If the headset and transmitter are paired, the transmitter is in the correct mode, and the settings (for the game/program and the platform being used) are configured correctly, try a recording test.

To do this, you’ll need to use the recording option available to you on the platform in question. For a PC, you can use an application like Sound Recorder or Voice Recorder; for a console, you can record a test message.

When you play back that recording you made, can you hear what you had recorded clearly and consistently?
If you cannot hear your voice clearly when you play back that recording you’ve just made, please contact our Support Team.

4. Bluetooth Test Call

The next step would be to test the headset with a different device.  *For this test, you will need a Bluetooth-compatible smartphone.

  1. Hold down the headset’s  Bluetooth button  until you hear the “ Bluetooth Pairing ” voice prompt.
  2. Connect to your headset in your phone’s  Bluetooth Settings.
  3. Make a test call on the phone. Be sure to keep the phone covered and away from you, to make sure that the headset’s mic is the mic picking up the sound, and not the internal microphones in the smartphone itself.
  4. During that test call, could you be heard clearly when you spoke into the mic?

If you can be heard clearly during that test call, the mic itself is working well.

If you cannot be heard clearly during that test call, please contact our Support Team.


Multiplatform Compatibility

The USB-A transmitter is equipped with a switch that allows you to change compatibility modes, and use the headset with a variety of different platforms and consoles. This switch is shown (set to the Xbox mode) in the image below:

  • In the  Xbox  mode, the headset can be used with an  Xbox Series X|S  or  Xbox One  console.
  • In the  USB  mode, the headset can be used with a  PS5  or  PS4  console, a  Windows PC  or  Mac computer , or a  Nintendo Switch  that is  in the docked modePlease note that Nintendo Switch wireless compatibility is supported through Bluetooth for game audio only  or  USB connection while in docked mode for game & chat audio with games that support chat capability.

Here are the headset compatibilities listed by transmitter mode:

XBOX MODE USB MODE
Xbox Series X S
Xbox One Windows PC, Mac
  Nintendo Switch **

** Nintendo Switch wireless compatibility supported through Bluetooth for game audio only or USB connection while in docked mode for game & chat audio with games that support chat capability.

PLEASE NOTE: The headset controls  WILL  change depending on which mode the transmitter is set to. This is detailed below:

HEADSET CONTROL| XBOX MODE
XBOX SERIES X|S
XBOX ONE| USB MODE
PS4/PS5, PC/MAC
NINTENDO SWITCH**
---|---|---
UPPER Volume Dial| Master (Game + Chat) Volume| Master (Game + Chat) Volume
LOWER Volume Dial| Chat Audio Volume| Variable Mic Monitor Volume***

**Nintendo Switch wireless compatibility supported through Bluetooth for game audio only or USB connection while in docked mode for game & chat audio with games that support chat capability.
** ***** Mic Monitor is a feature that allows you to hear your own voice when you speak into the mic, to help you avoid inadvertently yelling at other people and players. This does NOT control how loud other people hear you speak, only how loud you hear yourself.


Nintendo Switch Setup

The Stealth 700 Gen 2 MAX For Xbox headset can be used with a Nintendo Switch console.

IN DOCKED MODE

When the Nintendo Switch is in the docked mode, the headset and transmitter can be used with the Switch for game and chat audio, with games that support chat compatibility. To set your headset up for use with a docked Nintendo Switch, please do the following.

1. Move the transmitter’s switch to the USB side; this will put the transmitter into the USB mode.

2. Plug the transmitter in to the USB port on the docked Nintendo Switch.

3. Press and hold the power button on the headset to power the headset on.

4. Wait for the headset and transmitter to pair.

IN HANDHELD MODE

When the Nintendo Switch is in the handheld mode/is not docked, the headset itself can be paired to the Switch via Bluetooth, for game audio only. Please note that if the headset is connected to the Switch via Bluetooth, you will not be able to hear or speak in chat, even if the game being played supports chat capabilities.

To connect the headset to your Nintendo Switch via Bluetooth, please do the following.

1. Hold down the Bluetooth button until the “Bluetooth Pairing” prompt plays.

2. In the Nintendo Switch home menu, go to  System Settings >> Bluetooth Audio >> Pair Device

3. Select the headset from the menu to pair.

4. Once pairing is successful, select OK on the prompt.


Frequently Asked Questions (FAQ)

Here are some of the most Frequently Asked Questions about the Stealth 700 Gen 2 MAX For Xbox headset.

COMPATIBLITY

1. Which consoles/devices can this headset be used with?

  • IN XBOX MODE
    • Xbox consoles (Xbox One, Xbox Series X|S
  • IN USB MODE
    • PlayStation consoles (PS4, PS5)
    • Windows PC, Mac computer
    • Nintendo Switch, while  docked (for game and chat audio)
  • VIA BLUETOOTH
    • Bluetooth-enabled devices
    • Nintendo Switch, while in  handheld mode (for game audio  only )

2. How do I set up my headset for use?

  • Xbox Consoles
1. Put the transmitter in the Xbox mode, and plug the transmitter in to the console.
2. Power the headset on, then wait for the headset and transmitter to pair.
  • PlayStation Consoles
1. Put the transmitter in the USB mode, and plug the transmitter in to the console.
2. Power the headset on, then wait for the headset and transmitter to pair.
  • Nintendo Switch Consoles

    • VIA TRANSMITTER (Game + Chat Audio )
    1. Put the transmitter in the USB mode, and plug the transmitter in to the console.
    2. Power the headset on, then wait for the headset and transmitter to pair.
    • VIA BLUETOOTH (Game Audio ONLY)
    1. Power the headset on.
    2. Press the Bluetooth button until the Bluetooth Pairing prompt plays.
    3. In the Nintendo Switch home menu, go to  System Settings >> Bluetooth Audio >> Pair Device
    4. Select the headset from the menu to pair.
    5. Once pairing is successful, select OK on the prompt.
  • Bluetooth Devices

1. Power the headset on.
2. Press the Bluetooth button until the Bluetooth Pairing prompt plays.
3. After placing your headset in pairing mode select the headset in your device’s Bluetooth Settings menu to connect to your headset.
CHARGING

1. Can I charge the headset during use? Can I charge my headset with my cell phone’s USB Wall Adapter?

  • We recommend charging the headset regularly/between uses.
  • While we normally recommend charging the headset via a USB port on your console (for convenience), the headset can be charged via a USB Wall Adapter, yes.

2. How long does the battery last before it needs to be re-charged?

  • The Stealth 700 Gen 2 MAX For Xbox headset offers 40 hours of rechargeable battery life. After 40 hours of use, it will need to be recharged before it can be used again.
HEADSET FEATURES

1. Does the headset need to be paired to the transmitter for use with an Xbox console?

  • Yes. The transmitter has an Xbox mode and a USB mode. When the headset is used with an Xbox console, you will need to put the transmitter into the Xbox mode before pairing the headset and transmitter. When the headset is used with a USB device, you will need to put the transmitter into the USB mode before pairing the headset and transmitter.

2. How do I mute the mic?

  • The Stealth 700 Gen 2 MAX For Xbox headset has a flip-to-mute mic. To mute the mic, simply push (“flip”) the mic all the way towards the back of the headset. When the mic is muted, you will hear a descending tone. To unmute the mic, push/flip the mic all the way forward. When the mic is unmuted, you will hear an ascending tone.

TROUBLESHOOTING

1. My headset sounds are abnormal, it didn’t sound like this before. What could be going on here?

  • Please double check to ensure you have not left the Superhuman Hearing option on. Superhuman Hearing (SHH) is a situational feature designed to prioritize certain sounds to give you the edge in intense gaming scenarios. This should not be left on all the time.
  • Please connect your headset to your preferred version of the Audio Hub. From there, please check to see if you have the option for SHH enabled. Disabling this feature should return your audio back to its preferred state.

If turning off the SHH feature does not clear up your inconvenience, please reach out to our  support team for assistance with troubleshooting.
2. My headset keeps shutting off on its own when no audio is playing.

  • In order to conserve battery life, your headset will power off after no audio is played through it for 10 consecutive minutes. This is a fixed feature and cannot be adjusted.
  • This feature helps to save battery life – if you forget to power the headset off for the night after a long gaming session, you will only lose a few minutes of battery life, not a whole night’s worth.
  • To easily avoid the Auto-Shutdown feature, you can keep some music playing in the background, like the game’s soundtrack. The headset will detect the audio and will not engage the Auto-Shutdown feature. Please note that mic input alone will not avoid the Auto-Shutdown feature.

If your headset keeps shutting off while audio is being played, please reach out to our  support team  for further assistance.


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