TurtleBeach Elite Atlas Aero Gaming Headset User Manual

: June 4, 2024
: TurtleBeach

Elite Atlas Aero Gaming Headset

TurtleBeach Elite Atlas Aero Gaming Headset

User Manual

PACKAGE CONTENTS

Elite Atlas Aero Gaming Headset (A)
Removable Microphone (B)
Transmitter (C)
3.5mm Mobile Cable (D)
USB Charging Cable (E)

TURTLE BEACH CONTROL STUDIO

Important: Download the Turtle Beach Control Studio app before using

HEADSET CONTROLS

High-Sensitivity Microphone
Mic Mute On/Off
**VR/Mobile Headphone Port***
USB Charge & Update Port
LED Indicator
- For more information about the LED Indicator, check out “LED Indications” below.
Variable Mic Monitoring/Remappable Wheel
Volume Control
Superhuman Hearing/Remappable Button
Power On/Off

*When powered ON, connecting the mobile cable will trigger your headset to power off 1 minute after connection is made. In mobile mode, software features, removable mic boom, and headset controls are disabled. In addition, Waves 3D Audio is not available.

Windows 10 – PC SETUP

Plug the Transmitter into a USB port on your PC.
Hold Power Button for 2 seconds to turn on headset (Transmitter and Headset will automatically pair).
Right-click the speaker icon in your toolbar and select Sounds.
Select the Playback Devices tab.
Right-Click Elite Atlas Aero and select Set As Default Device
Right-Click Headset Chat (Turtle Beach) and select Set As Default Communication Device
Select the Recording tab.
Right-Click Elite Atlas Aero and select Set As Default Device
Select the Communications tab.
Select “ Do Nothing “
Click “ Apply ” to save the changes, then “ OK ” to exit the Sound Control Panel
Open up the Turtle Beach Control Studio to customize your settings

MOBILE SETUP

Align the headset icons on the mobile cable and headset port to connect.
Connect the other end of the mobile cable to any compatible device. Available functions may vary depending on device.

PLEASE NOTE: When powered ON, connecting the mobile cable will trigger your headset to power off 1 minute after connection is made. In mobile mode, software features, removable mic boom, and headset controls are disabled and the headset will behave as a passive headset. In addition, Waves 3D Audio is not available.

LED INDICATIONS

Connections Status LED – Headset
- Solid White – Headset Connected
- Pulsing Red – Low Battery
- Solid Red – Headset Charging
- Pulsing White – Headset On/Full Battery
- Double-Blink White – Headset Pairing
Connection Status LED – Transmitter
- Solid White – Headset Connected
- Double-Blink White – Headset Pairing
- Pulsing Red – Microphone Muted

PROSPECS GLASSES RELIEF SYSTEM

For those who game with glasses, adjust the ProSpecs Glasses Friendly System for added comfort.

The ProSpecs Glasses Relief System creates a channel in the ear cushion to help reduce pressure on your glasses frame. To adjust this, you must first remove the ear cushion. Hold the ear cushion firmly and pull it away from the speaker. The ear cushion should come off with minimal effort.

Depending on the size of your glasses frames, use the tab adjustment to create the appropriate sized channel in the ear cushions. By default, the adjustment tab is set to the shallowest settings. To increase the size/depth of the channel in the ear cushion, simply put the tab and attach it to the post based on your preference.

After you’ve adjusted the glasses friendly channel to your liking, place the ear cushion back onto the speaker. The ear cushion should snap into place with minimal effort.

PROSPECS

PORTABLE DESIGN + TRANSMITTER STORAGE

Designed with compact storage and portability in mind, the Atlas Aero features a collapsible design with a USB transmitter that stores in the right earcup and includes a mobile cable, so you can easily transition from wireless to wired.

TRANSMITTER

CHARGING

The Elite Atlas Aero uses a 30+ hour rechargeable battery. Make sure to charge it regularly.

Headset Storage

Always charge your headset before storing it for any extended period of time (greater than 3 months). Never store the unit in temperatures above 113°F/45°C.

Voice Chat Issues With Nintendo Switch

If you are experiencing the following symptoms when you use your headset with Fortnite on a Nintendo Switch, please try the steps below:

Mic Not Working in Chat (you can’t be heard in chat)
Chat Audio Not Working (you cannot hear other people in chat)

You may need to re-enable the in-game chat. In addition, you may need to disable the Push-to-Talk feature.

To do so:

1. Make sure you are logged in to your profile. Once you are logged in, press the + button on the switch to bring up the Social menu. Scroll down to and then select the gear icon on the bottom of the left sidebar.

2. The sidebar will change in appearance from your friends list to a list of several different options. Select the “Settings” option, as shown below.

3. You will see several tabs on the top of the screen. Scroll to the Speaker tab – this is the Audio Settings tab. Then, scroll down to section labelled “Voice Chat”.

There will be two toggle settings: Voice Chat and Voice Chat Method.

Voice Chat is ON by default. To be able to hear and be heard in chat, this setting needs to be ON. If this setting is turned off, you will not be able to hear the chat audio, and you will not be able to be heard in chat.
Voice Chat Method is set to PUSH-TO-TALK by default. To be able to be heard in chat whenever you speak, this setting needs to be OPEN MIC. If this setting is set to PUSH-TO-TALK, you will not be heard in chat unless you press a specific button when you speak into the mic.

Make sure that the Voice Chat is On and the Voice Chat Method is set to Open Mic , and then test the headset again. You should be able to hear and be heard in the chat.

f you have re-enabled game chat, but you are still having issues with hearing or being heard in chat, please contact our support team for further assistance.

Low Volume With PC

If you experience a decrease in volume when using that Chat path while using your Elite Atlas Aero headset on a PC, please do the following to assure you have the proper Windows communication settings:

1. Right-click the speaker icon on the bottom right of your desktop to bring up the sound sub-menu. Click on Open Sound Settings.

2. In the Sound Settings menu, click on Sound Control Panel.

3. In the Sound Control Panel, select the Communications tab. You’ll see the following screen.

Select “ Do nothing ”, then click “ Apply ” to be sure it is saved, and “ OK ” to exit the Sound Control Panel.

Nintendo Switch Setup

The Elite Atlas Aero was designed to be used with a Windows 8.1 or Windows 10 PC, but can be used with the Nintendo Switch in both handheld and docked mode, with limited features.

HANDHELD MODE

Remove the headset’s removable mic boom.
Plug the headset’s included mobile cable into the headset itself. Then, connect the other end of the cable to the Nintendo Switch.

**PLEASE NOTE: When powered ON, connecting the mobile cable will trigger your headset to power off 1 minute after connection is made. In mobile mode the removable mic boom and headset controls are disabled. Inline controls/mic and Nintendo Switch controls will be active. The Turtle Beach Control Studio and Waves 3D Audio are not available for Nintendo Switch. **

DOCKED MODE

Plug the transmitter into a free USB port on the Nintendo Switch.
Hold down the Power button on the headset until the headset LED lights up. The headset will automatically search for and connect to the transmitter.

In this mode, you will be able to control the audio volume and mic mute via the headset controls. The Turtle Beach Control Studio and Waves 3D Audio are not available for Nintendo Switch.

Mac Setup

The Elite Atlas Aero was designed for use with a Windows 8.1 or Windows 10 PC, but can be used with limited compatibility with a Mac.

Plug the Transmitter into a USB port on your Mac computer.
Hold Power Button for 2 seconds to turn on headset (Transmitter and Headset will automatically pair).
Open System Preferences , and click on “ Sound “.
Select the Output tab.
Right-Click Elite Atlas Aero and select Set As Default Device
Select the Input tab.
Right-Click Elite Atlas Aero and select Set As Default Device

PLEASE NOTE: In this mode, you will be able to control the audio volume and mic mute via the headset controls. The Turtle Beach Control Studio and Waves 3D Audio are not available for Mac. Any firmware updates or feature customization would need to be performed on a Windows 10 PC.

PC Setup

For full compatibility and the best experience with your Windows 10 PC, please do the following to set your Elite Atlas Aero up with your PC.

Download and install the Turtle Beach Control Studio. To do so:

Download the Control Studio.
Plug the wireless transmitter into a free USB port on your PC and power on the headset.
Begin the update.

Once the Control Studio software has been downloaded and installed, and that update performed, please do the following to finish setting the headset up:

Plug the Transmitter into a USB port on your PC.
Hold Power Button for 2 seconds to turn on headset (Transmitter and Headset will automatically pair).
Right-click the speaker icon in your toolbar and select Sounds.
Select the Playback Devices tab.
- ```
  *         *           * Right-Click  **Elite Atlas Aero**  and select  **Set As Default Device**
```
  - Right-Click Headset Chat (Turtle Beach) and select Set As Default Communication Device

Select the Recording tab.

  *         *           * Right-Click  **Elite Atlas Aero**  and select  **Set As Default Device**

Select the Communications tab.

  *         *           * Select “ **Do Nothing** “

Click “ Apply ” to save the changes, then “ OK ” to exit the Sound Control Panel
Open up the Turtle Beach Control Studio to customize your settings

When used with a Windows 10 computer, the headset will have full access to the Control Studio, including all features and customizations.

WINDOWS 7

For computers with Windows 7 or another version of Windows, the headset will still be able to perform updates via the Turtle Beach Audio Hub, but customization will be limited. The Control Studio is compatible for use with Windows 10 only. The setup process would be similar for these computers:

Plug the Transmitter into a USB port on your PC.
Hold Power Button for 2 seconds to turn on headset (Transmitter and Headset are automatically paired).
Right-click the speaker icon in your toolbar and select Playback Devices.
- ```
  *         *           * Right-Click  **Elite Atlas Aero**  and select  **Set As Default Device**
```
  - Right-Click Headset Chat (Turtle Beach) and select Set As Default Communication Device

Select the Recording tab.

  *         *           * Right-Click  **Elite Atlas Aero**  and select  **Set As Default Device**

Mobile Setup

The Elite Atlas Aero was designed to be used with a Windows 8.1 or Windows 10 computer, but can be used with limited features as a wired headset with a smartphone or mobile device.

Align the headset icons on the mobile cable and headset port to connect.
Connect the other end of the mobile cable to any compatible device. Available functions may vary depending on device.

PLEASE NOTE: When powered ON, connecting the mobile cable will trigger your headset to power off 1 minute after connection is made. In mobile mode, software features, on-headset/removable mic boom, and headset controls are disabled. Inline controls and mic will be active. Inline volume buttons are available for use with Android devices; multifunction button is available for Android and iOS devices.

PlayStation Setup/Compatibility

The Elite Atlas Aero was designed for use with a Windows 8.1 or Windows 10 PC, but can be used with a PlayStation console with a specific setup, with limited features.

WIRED MODE

Remove the headset’s removable mic boom.
Plug the headset’s included mobile cable into the headset itself, aligning the headset icon on both. Then, connect the other end of the cable to the PlayStation controller directly.

PLEASE NOTE: When powered ON, connecting the mobile cable will trigger your headset to power off 1 minute after connection is made. In mobile mode, software features, on-headset/removable mic boom, and headset controls are disabled. The Turtle Beach Control Studio and Waves 3D Audio are not available for PlayStation. Inline controls/mic and console controls will be active.

WIRELESS MODE

Again, the Elite Atlas Aero was designed for use with a Windows 8.1 or Windows 10 PC, but can be used with a PlayStation console with limited compatibility. In this mode, some features on the headset will be disabled/unavailable.

PLEASE NOTE: In this mode, the headset volume controls are disabled. The volume cannot be adjusted using the headset volume dials; the volume will need to be adjusted using the console’s volume controls. The Control Studio and Waves 3D Audio are not available for PlayStation .

Plug the transmitter into a USB port on the console.
Hold Power Button for 2 seconds to turn on headset (Transmitter and Headset will automatically pair).
Go to Settings >> Devices >> Audio Devices (On PS5, press the PS button, and go to Sound ).
- ```
  *         *           * Set  **Input**  and  **Output Device**  to  **USB Headset (Elite Atlas Aero)**
```
  - Set Output to Headphones to All Audio
  - Set Volume Controls (Headphones) to your preferred level
  - Select Adjust Microphone Levels and follow the on-screen instructions to calibrate your microphone

Xbox Setup/Compatibility

The Elite Atlas Aero was designed for use with a Windows 8.1 or Windows 10 PC, but can be used with a Xbox console with a specific setup, with limited features.

WIRED MODE

Remove the headset’s removable mic boom.
Plug the headset’s included mobile cable into the headset itself, aligning the headset icon on both. Then, connect the other end of the cable to the Xbox controller directly.

PLEASE NOTE: When powered ON, connecting the mobile cable will trigger your headset to power off 1 minute after connection is made. In this mode, software features, on-headset/removable mic boom, and headset controls are disabled. The Turtle Beach Control Studio and Waves 3D Audio are not available for Xbox. Inline controls/mic and console controls will be active.

WIRELESS

The Elite Atlas Aero is not compatible for wireless use with an Xbox console.

Turtle Beach Control Studio Features

The Turtle Beach Control Studio is an application that allows you to fully customize and control your audio experience with the Elite Atlas Aero headset.

Please note that the Control Studio is compatible for use with Windows 10 only.

The Control Studio is available for download here.

This article details all of the features of the Control Studio.

When the headset is powered on, the transmitter is plugged in, and both are paired, you will see the following screen. You’ll see the estimated battery life, as well as a green circle and the word “Connected” next to the battery indicator.

If the headset is powered off, or is not paired to the transmitter, you’ll see the following screen. Near the battery indicator, you’ll see a blinking red circle and the word “Disconnected”. The Options menu gear will also blink red and grey.

The sidebar will show up regardless of which tab you’re currently viewing.

When used with the Aero, you’ll see an image of the headset, as well as two dropdown menus. These menus allow you to customize and adjust the upper volume dial on the headset, as well as the upper/raised button on the headset. The default control for the dial is Mic Monitoring, and the default for the button is Superhuman Hearing.

The dial can be switched between Game/Chat Mix , Game Bass Boost , Game Dialog Level , Game Treble Boost , Microphone Volume , Noise Gate , Superhuman Hearing Volume , and Variable Mic Monitoring

The button can be set as a toggle for any of the following: 3D Audio , Chat Boost , Game Bass Boost , Game Dialog Level , Game Spatializer , Game Treble Boost , Master Mute , Noise Gate , Superhuman Hearing , and **Variable Mic Monitoring***

***** When the remappable button is set to Variable Mic Monitoring, it will enable and disable the Mic Monitor. You will not be able to use the button to adjust the volume of the Mic Monitoring itself, only to enable and disable the Mic Monitoring feature.

No matter which tab is selected, this sidebar will always be visible.

The “Global Presets” dropdown will also always be visible, no matter which tab is selected.

Those tabs are: Dashboard, Audio Settings, and Macros.

The bottom bar includes some information about the headset, as well as social media links and some options.

First, you’ll see the current version of the Control Studio you’re running, as well as the firmware version of the transmitter (TX). If the headset is plugged in via a USB cable, the headset (RX) firmware will also be visible. Then, you’ll see some social media links. The “Help” button will take you to our support site (which you’re reading right now).

Master Mute will mute all incoming game audio and outgoing mic audio. When Master Mute is enabled, Control Studio will go dark, and prohibit any change or adjustment of settings or other functions.

The gear icon on the bottom-right of the Control Studio window will open up the Options menu.

If there is an available firmware update, it will be listed in the Notifications section. You will have the option to update firmware immediately, or at a later time. You can also factory reset the headset.

In order to update the firmware or factory reset the headset, you’ll need to click on the option itself that you want, and then click on the “OK” button. The update or reset process will not be initiated until that “OK” button is clicked. Please note that this factory reset is for the audio settings only, and is not related to the firmware on the Aero headset.

Toggle Tool Tips to “On” to see information about each setting when you hover over the setting in question with the mouse.

You can also Import and Export a Game or Global Preset in this menu.

For 3D Audio Personalization, input your own measurements, as explained here. This information will be used to provide a better 3D audio experience.

DASHBOARD

Game & Global Presets

The first section of the Dashboard tab will be the Game Presets section. There will be a Game Preset dropdown, as well as a Global Preset dropdown.

Game Presets save the audio settings but not any macros you have created. Global Presets save the audio settings, as well as any macros you have created. Neither Game presets not Global presets save the assignment of the on-headset dial or button. At one time, four Game and four Global presets can be saved..

When changing any settings, either the Game Preset or Global Preset dropdown text will change to the color orange. To keep the settings you chose, click on the preset dropdown, and then click “Save Preset As” to name your new preset.

The default options for the Game Preset are Signature Sound , Bass Boost , Treble Boost , and Bass and Treble Boost. As you create and save presets, those presets will show up in that list, as well.

The Global Preset has one option in the beginning ( Default ). As you save Global Presets, these will show up as options in that Global Preset list.

Under the Game Preset dropdown, there are three settings that can be toggled on and then adjusted, and one slider.

Game Treble Boost – This setting adjusts the volume of the treble audio on the game path. To adjust this setting, switch the toggle to “On”, and then raise or lower the slider to your preferred setting.

Game Bass Boost – This settings adjusts the volume of the bass audio on the game path. To adjust this setting, switch the toggle to “On”, and then raise or lower the slider to your preferred setting.

Game Dialog Level – This setting adjusts the volume of the vocals and the dialog of the game. To adjust this setting, switch the toggle to “On”, and then raise or lower the slider to your preferred setting.

Game/Chat Mix – This adjusts the balance of how much of the incoming audio is game audio, and how much is chat audio. To hear only Game audio, set this slider all the way to the left, under the word Game; to hear only Chat audio, set this slider all the way to the right, under the word Chat. To hear an equal mix of both Game and Chat audio, keep the slider under the word “Mix”.

Microphone Volume

Below the Game Preset settings is the Microphone Volume section. There are three settings that can be toggled on and then adjusted in this section.

Microphone Volume – To adjust this setting, switch the toggle to “On”, and then raise or lower the slider to your preferred setting.

Noise Gate Threshold – The Noise Gate is the point the outgoing mic audio needs to reach in order for the mic to transmit that audio. If the audio is too quiet or soft, and doesn’t meet the Noise Gate requirements, it won’t be transmitted. To adjust this setting, switch the toggle to “On”, and then raise or lower the slider as needed.

Variable Mic Monitor – This allows you to hear yourself through the headset when you speak into the mic, which allows you to avoid inadvertently shouting at other people. This setting allows you to adjust how loud you hear yourself through the headset when you speak into the mic. To adjust this setting, switch the toggle to “On”, and then raise or lower the slider to your preferred setting.

Master Volume – Controls the volume of all of the incoming audio — both game and chat. Make sure this is at a level that is comfortable to you.

3D Audio – This is used to take multi-channel audio and convert it for headphone use. This feature will optimize the audio to create 3D audio to surround you with the audio of your content.

Game Spatializer – This will take stereo sound and adjust it to mimic multi-channel audio. This will optimize audio meant to be played through speakers to provide the optimal stereo experience.

Superhuman Hearing – Allows you to hear and focus on some subtle audio cues, like enemy footsteps or gunshots. Toggle the Superhuman Hearing feature “On”, and then you can select one of the options: Legacy , Footsteps Boost , and Gunshots Boost. The volume for the Superhuman Hearing can be adjusted in the Audio Settings screen. Legacy is the standard Turtle Beach Superhuman Hearing. Footsteps Boost and Gunshots Boost are newly developed options to help bring enemy footsteps and other audio cues into further focus.

Chat Boost – In moments of loud game audio, your chat will optimize so you can still hear other players. The options for chat boost are Bold Chat, Dynamic Chat, and Active Chat. Try all of the options to see which option you prefer.

AUDIO SETTINGS

At the top of the screen, you will see the Game and Global Presets dropdown menus again.

You will also see dropdown menus for Chat Presets, as well as Mic Presets.

On the right-hand side, you’ll see the Superhuman Hearing Volume. If Superhuman Hearing is engaged, you will be able to adjust the volume of the Superhuman Hearing feature:

If Superhuman Hearing is disengaged, you’ll see a reminder to engage Superhuman Hearing before you can adjust the volume:

EQ Adjustments

Below the Preset dropdowns and Superhuman Hearing Volume adjustment, you’ll see the 10-band EQ customization.

Here, you can adjust and create various presets for Game, Chat, and Mic.

You’ll see 10 sliders, each for a different frequency range. Some will have labels, like “Rumble”, “Explosions”, “Car Engine”, “Vocals”, or “Wind And Leaves”. Those noises/sounds mentioned are most likely to happen in those particular ranges, but are not limited to those ranges.

The sliders more to the left are for the bass, and the ones more towards the right are for the treble. The ones in the middle would be for frequencies between the bass and treble.

Game Presets

To adjust your Game Presets, select “Game EQ” on the left. The Game Presets dropdown menu at the top should light up.

Adjust the different frequencies as desired, and then click on “Signature Sound” in the Game Preset dropdown. To save your new preset as a global preset (audio settings and macros), click on “Default” in the Global Preset dropdown. Name and save your new preset.

Chat Presets

To adjust your Chat Presets, select “Chat EQ” on the left. The Chat Presets dropdown menu at the top should light up.

Adjust the different frequencies as desired, and then click on “Signature Sound” in the Chat Preset dropdown. To save your new preset as a global preset (audio settings and macros), click on “Default” in the Global Preset dropdown. Name and save your new preset.

Mic Presets

To adjust your Mic Presets, select “Microphone EQ” on the left. The Mic Presets dropdown menu at the top should light up.

Adjust the different frequencies as desired, and then click on “Signature Sound” in the Mic Preset dropdown. To save your new preset as a global preset (audio settings and macros), click on “Default” in the Global Preset dropdown. Name and save your new preset.

To test what the Mic preset would sound like, click the “Record” button under the Microphone EQ button. This will start a 10-second recording, and then play back that 10-second recording.

Please Note: The Mic Monitoring audio does not use this Mic Preset. You will be able to hear yourself through the headset when you speak into the mic, but that audio you hear would not be affected by the Mic Preset you have set. To hear yourself how other players would, click “Record” and then listen to the playback of that recording.

MACROS

The last tab in the Control Studio is the Macros Tab.

The Global Presets dropdown will appear on this screen, as well.

Here, you can customize your controls even further by saving a particular key or key arrangement to a particular control. Want to turn Superhuman Hearing on and off with one key, or mute yourself without your hands leaving the keyboard? Create a macro by clicking “Open” next to the feature you want, and then pressing your desired key or key arrangement within 10 seconds. It’ll save your desired key/key arrangement as the trigger for that particular function.

You can also turn Macros On and Off with the toggle at the bottom of this screen.

Charging The Headset

The Elite Atlas Aero uses a 30+ hour rechargeable battery, and comes with a USB Charge Cable. You can use this included USB Charge Cable to charge the headset with your PC. Make sure to charge the headset regularly.

CHARGING INSTRUCTIONS

Plug the micro-USB end of the USB Charge cable into the headset.
Plug the USB end of the USB Charge Cable into a free USB port on the console itself.
The headset will charge to full within three hours. When fully charged, with the headset powered on, the LED will pulse White.

The headset will charge to full within three hours.

Once charged, the headset will have a battery life of 30+ hours.

Headset Storage

Always charge your headset before storing it for any extended period of time (greater than 3 months). Never store the unit in temperatures above 113°F/45°C.

Pairing

The Elite Atlas Aero headset needs to be paired with its transmitter in order to receive audio wirelessly. Your Elite Atlas Aero headset comes with a transmitter included in the packaging. The headset will already be paired/bonded to this transmitter.

To use the headset wirelessly, simply do the following:

Plug the included/bonded transmitter into a free USB port. Then, press and hold the power button to power the headset on. Make sure the transmitter is plugged in before the headset is powered on.
The headset will search for the bonded transmitter for 30 seconds. If the headset does not find that particular transmitter, it will then search for an unbonded transmitter. If the headset does not find an unbonded transmitter, it will search again for the bonded transmitter.

When the headset and transmitter pair successfully, the Connection Status LEDs on each will change from double-blinking White to solid White.

Compatibility

WINDOWS 8.1, WINDOWS 10

The Elite Atlas Aero was designed to be used with Windows 10 computers. Using the headset with a Windows 10 computer offer the most features and best experience.

For more information on the best way to set up your Elite Atlas Aero headset with a Windows 10 computer, please click here.

WINDOWS 7, MAC

The headset was not designed for — but can be used with limited features with — a Windows 7 or a Mac computer.

For information about the best way to set up your Elite Atlas Aero headset with a Windows 7 computer (with limited features ), please click here and scroll down to the Windows 7 section.
For setup instructions for a Mac (again with limited features ), please click here.

PS4, NINTENDO SWITCH

The headset was not designed for — but can be used with limited compatibility with — a PS4 console or Nintendo Switch.

For information about setting the headset up for use with a PS4, please click here.
For information about setting the headset up for use with a Nintendo Switch, please click here.

XBOX ONE, MOBILE

The headset was not designed for but can be used with an Xbox One console as a passive/wired headset.

For information about setting the headset up for use with an Xbox One, please click here.

The headset can also be used with a smartphone or mobile device, in that mobile mode.

For information about setting the headset up for use with a smartphone/mobile device, please click here.

Frequently Asked Questions (FAQ)

Here are some of the most frequently asked questions regarding the Elite Aero Atlas headset.

C OMPATIBILITY

1. Is my Elite Atlas Aero equipped with Bluetooth?

No. The Elite Atlas Aero is not equipped with Bluetooth and would not offer any sort of wireless compatibility via Bluetooth with mobile devices like smartphones or tablets. The headset would come with a mobile cable, allowing you to use the headset as a wired headset (with limited access to functions on the headset itself) with those devices. You can read more about this headset’s mobile compatibility here.

2. Is my Elite Atlas Aero Compatible on the PS4/PS5 Wirelessly? Will my Elite Atlas Aero work wirelessly on the Xbox One/Xbox Series X?

Your Elite Atlas Aero has limited compatibility when used as a wireless headset on the PlayStation console. Some features on the headset will be disabled or unavailable.

  * When connected wirelessly to the PS4, the headset volume controls are disabled. The volume cannot be adjusted using the headset volume dials; the volume will need to be adjusted using the console’s volume controls. The Control Studio and Waves 3D Audio software and features provided by them would not available when used on the PS4.

      * For more information, please look over the PlayStation 4 setup and compatibility article, available [ **here**](https://support.turtlebeach.com/s/article/360034426413-Elite-Atlas-Aero-PlayStation-Setup-Compatibility?language=en_US).

The Elite Atlas Aero cannot be used as a wireless headset with an Xbox console. The headset can be used as a wired headset with limited functionality. Further details regarding this headset’s Xbox compatibility can be found here.

3. Does the Elite Atlas Aero work with the Nintendo Switch?

There are two separate set ups for this headset that would provide you with limited functionality. Both of those set ups can be found here.

4. Can the Elite Atlas Aero be used with a Mac?

The Elite Atlas Aero was designed for use with The Turtle Beach Control Studio software for Windows 10. That software would not be available for Mac computers. However, the headset itself — without the Control Studio software/program — can still be used with limited functionality on a Mac. Mac setup instructions can be found here.

CHARGING

1. Can the headset be used while charging? Can I charge my headset with my cell phone’s USB wall adapter?

For the best experience with this headset, we recommend charging the headset between uses, not while the headset is being used.
While we usually suggest charging the headset via a USB port on your console, a USB wall adapter can be used to charge the headset.

For more information regarding charging this headset, please click here.

HEADSET FEATURES

1. Is the Turtle Beach Control Studio software for Windows required to use this headset?

The Turtle Beach Control Studio is what would provide your headset with most of its features and functionality — so for full functionality with all of the headset’s offered features and controls, yes, you would need the Turtle Beach Control Studio. For more information regarding setting this headset up for use with a PC, including where to download the Control Studio program, please click here.

For more information about the Control Studio itself, including detailed information about the various features and controls offered by the Control Studio, please click here.

If you need assistance in getting your headset set up properly on your PC, please reach out to our support team for assistance with troubleshooting.

2. How do I replace the ear cushions on my headset?

We have an article with illustrations of the best way to replace our ear cushions available here.

Replacement ear cushions are available on the Turtle Beach Webstore.

TROUBLESHOOTING

1. My Elite Atlas Aero plays with crackles in the sound. I’ve moved its transmitter to a different USB port and it still happens. What can I do about this?

Try testing your Aero by shutting down the Control Studio software and running the Elite Atlas Aero headset with the generic Windows USB Audio Device driver. The headset controls will work with their default functions, and you can apply Windows Sonic for surround sound playback.

To shut down the Control Studio completely:

In your taskbar (along the bottom of your screen), click the up-pointing arrow on the right, near the system clock.
A submenu opens, showing icons for programs. Find the bright red triangle Turtle Beach icon. Right click the Turtle Beach icon and choose Exit.

Once you’ve done that, try using the headset again as you normally would. Does the headset perform better now?

If this issue persists, please provide your results directly to our support team , as they will be able to take a closer look at the issue.