TurtleBeach Recon Chat Headband for Xbox One User Manual

June 4, 2024
TurtleBeach

Recon Chat Headband for Xbox One

TurtleBeach Recon Chat Headband for Xbox One

User Manual

PACKAGE CONTENTS

  1. Recon Chat Headband  (A)
  2. Recon Chat Earcup with Microphone  (B)

ASSEMBLE THE RECON CHAT


IN-LINE CONTROLS

  1. Mic Mute Switch
    • Switch to  to mute the microphone.
  2. Master Volume
    • Adjust the master volume of the incoming chat audio.

XBOX ONE SETUP

Note:  The Recon Chat works with Xbox One Controllers with a 3.5mm headset jack. Other controllers require the Xbox One Headset Audio Controller (available  here).

1.  Press the Xbox Button while in the Xbox One’s Home Screen.

2.  Go to the  System  tab (gear icon)  > > Settings >> Audio.

Settings

Volume

2. Set  Headset Volume  to Maximum.

3. Set  Mic Monitoring  to your Preferred Level.


PS4 SETUP

  1. Go to  Settings >> Devices >> Audio Devices.
  2. Set  Input   &   Output Devices  to  Headset Connected to Controller.
  3. Set  Output to Headphones  to  Chat Audio.
  4. Set  Volume Control (Headphones)  level to Maximum.
  5. Select  Adjust Microphone Level  and follow the on-screen instructions to calibrate your microphone.

Using Two Headsets on One Xbox Console

PLEASE NOTE: This setup is recommended only for wired headsets that connect to the Xbox controller. While this setup may be possible with a wireless headset, we do not recommend attempting this with wireless headsets models, as wireless interference may occur.

Please note this information applies to both the Xbox One and Xbox Series X|S consoles.

In order to connect two Recon Chat headsets to one Xbox console, you will also require the following:

– Two Xbox controllers (one for each player).

– Two separate paid Xbox Live Gold accounts/Gamertags. One account cannot be shared, and this will not work with “guest” or un-paid accounts.

Additionally, the following limitations will apply:

– For both Recon Chat headsets, communication through the headset is limited to other online players. That means the players with the Recon Chat headsets will be able to hear and be heard by other online players. However, they will not be able to communicate with each other through their headsets. They will have to speak out loud to one another to communicate. This is because “local chat” is not enabled on the Xbox, and is not related to the particular headset or headset model itself.

– Similarly, if playing an offline multiplayer game, such as a split-screen game, the players will not be able to communicate with one another. Again, this is due to the limitation on “local chat.” This setup supports online multiplayer only.


Now, with the above requirements and limitations considered, complete the steps below to configure your Xbox console to use two Recon Chat headsets:

  1. ?Begin with each player’s Xbox Live account/Gamertag signed in on the Xbox console, and two Xbox controllers each powered on and paired to the console.
  2. From the Xbox Home Screen, go to “Settings” > “Kinect & devices” > “Devices & accessories.” In this screen, you will see both Xbox controllers listed as devices.
    •   *         *           * Select Player 1’s controller.
      • In the controller’s menu, select “Device info” and then “Assigned to.”
      • In the menu that appears, choose Player 1’s Gamertag.
  3. Back out of this screen, and navigate to the “Devices & accessories” screen once again.
    •   *         *           * This time, select Player 2’s controller.
      • In the controller’s menu, select “Device info” and then “Assigned to.”
      • In the menu that appears, choose Player 2’s Gamertag.
        •           * **At this point, each player should now have a controller assigned to each of their accounts.**
  4. Connect each player’s headset to their respective controller.
  5. If connecting the headset to the controller directly (without a headset adapter), the player will need to configure the audio for their headset as follows:
    •   *         *           * Bring up the Xbox One Guide Menu, using the Xbox button on the controller.
      • Navigate to the “Settings” tab of the Guide Menu (marked with a gear icon).
      • Adjust “Headset volume” to set the max volume of the headset your preference.

Both Recon Chat headsets should now be configured for use on the single Xbox console. If you have followed these steps, but are still having issues with this particular setup, please  Contact Support.

AGAIN, PLEASE NOTE: This setup is recommended only for wired headsets that connect to the Xbox controller. While this setup may be possible with a wireless headset, we do not recommend attempting this with wireless headsets models, as wireless interference may occur.


Low Volume, Xbox One Controllers With A 3.5mm Headset Jack

For new Xbox One Controllers that feature a built-in 3.5mm headset jack, there is a separate menu to adjust the overall volume and mic monitor volume. If you find that the default chat volume is too low, you can go to this menu to change the volume level.

1.  Press the Xbox Button while in the Xbox One’s Home Screen.

2.  Go to the  System  tab (gear icon) >>  Audio.

You will see the following screen.

No_Balance

1. Headset Volume

This controls the overall volume through the headset.

2. Mic Monitoring

This controls the mic monitor volume. The mic monitor feature allows you to hear your voice through the headset when you speak into the microphone.

**PLEASE NOTE:  Mic Monitoring is provided by the controller itself, not the headset. If the Mic Monitor volume sounds too low, or if you cannot hear the Mic Monitor volume, the headset’s own in-line volume control is set too low. To test this, raise the headset’s in-line volume control to the maximum level, and then readjust the Xbox One’s on-screen volume settings accordingly, as described above. **

If you still have issues hearing the Mic Monitor volume, please contact our Support Team.

If you cannot hear chat volume at all, please check that the Xbox One Controller is assigned to a player. In addition, make sure the ‘ Headset volume ‘ bar is moved to the right.

If you find that the overall volume is still very low, please contact our Support Team  for further assistance.


PlayStation Setup

This article details the best way to set your Recon Chat for PS4 headset up for use with a  PS4   or  PS5  console.

PS4 SETUP

If you have a PS4/PS4 Pro console, please do the following.

  1. Go to  Settings >> Devices >> Audio Devices.
    •   *         *           * Set  **Input & Output Devices** to  **Headset Connected to Controller**.
      • Set  Output to Headphones  to  Chat Audio.
      • Set  Volume Control (Headphones)  level to  Maximum.
  2. Select Adjust Microphone Level and follow the on-screen instructions to calibrate your microphone.
PS5 SETUP

If you instead have a PS5 console, please do the following.

  1. Plug the headset into the aux port in the DualSense controller. Once you do this, the microphone function will automatically switch from the controller’s integrated mic to your headset.
  2. Go to  Settings >> Sound >> Audio Output >> Output Device
    •   *         *           * Select  **Headset Connected To Controller**  for  **Output Device**
      • Set  Output to Headphones  to  Chat Audio
      • Go to  Settings >> Sound >> Volume >> Headphones
      • Set  Volume Control (headphones)  level to  Maximum
  3. Adjust your microphone levels by going to Settings >> Sound >> Microphone >> Adjust Mic Level >> Microphone Level

Setup For Xbox

To set your Recon Chat For Xbox One up for use with an Xbox console, please do the following. Please note this information applies to both the Xbox One and Xbox Series X|S consoles.

1. Plug the headset into the Xbox controller.

2. While in the Home screen, press the Xbox button on the controller. Scroll down to the buttons on the bottom of the left sidebar, and then select the Speaker  icon (Audio).

3. Configure your settings as shown ***** :

  • Set  Headset Volume  to  Maximum
  • Set  Mic Monitor  to  preferred level

***** The Headset Chat Mixer option will be greyed out; this headset will play chat audio only, so this setting is not needed for this particular headset.

WINDOWS SONIC SURROUND SOUND

1. While in the Home screen, press the Xbox button on the controller. You’ll see the following screen:

2. Navigate to the  Profile & System Tab, and select “ Settings “.

3. Go to  General >> Volume & Audio Output

4. In the  Headset Audio  column (right side of the screen), set Headset Format  to  Windows Sonic For Headphones.


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