TurtleBeach Recon Controller User Manual

Recon Controller  User Manual

PACKAGE CONTENTS

1. Recon Controller  (A)
2. 10’/3m USB-A to USB-C Cable  (B)

CONTROLS

1. Mic Monitoring
   • Alters the level of your voice in your headset on Xbox
2. EQ
   • Tune your game audio
3. Feature Level
   • Indicates the active feature option
4. Button Mapping
   • Map buttons and select profiles
5. Pro-Aim Focus Mode
   • Set your right-stick sensitivity level
6. Volume
   • Alters the volume on Xbox
7. Superhuman Hearing
   • Pinpoint quiet audio cues like enemy footsteps and weapon reloads
8. Mode
   • Cycles features on the vitals dashboard
9. Select
   • Cycles options for each feature
10. Mic Mute
    • Toggle your mute status on Xbox
11. Chat
    • Alters the level of game and chat audio on Xbox
12. Xbox Button
    • Open Guide on Xbox and access Game bar on Windows 10
13. Xbox Controls
    • Focus your view. Share your game content and access Menus on Xbox

1. USB-C Cable Port
   • For connection to Xbox or PC
2. Right Action Button
   • Pro-Aim, or map to any button
3. Left Action Button
   • Map to any button
4. 3.5mm Headset Connection

SETUP FOR XBOX

Please Note:  When 3.5mm headset is connected, Volume, Chat, Mic Monitoring and Mic Mute will alter the setting sliders on Xbox.

SETUP FOR PC

Please Note:  The Recon Controller was designed to be used with an Xbox console or Windows 10. This controller is  not  compatible for use/ cannot  be used with a Windows 7 controller, and there are no alternate setups for Windows 7.
All features will work on PC, except for Chat Mix when 3.5mm headset is connected.

DASHBOARD STATUS

Press  MODE  to cycle through features. Press  SELECT  to cycle through options for each feature.

| OFF| OPTION 1| OPTION 2| OPTION 3| OPTION 4
---|---|---|---|---|---
MIC MONITOR| Off| Low| Medium| High| Max
EQ| N/A| Signature Sound| Bass Boost| Bass & Treble Boost| Vocal Boost
BUTTON MAPPING| N/A| Profile 1| Profile 2| Profile 3| Profile 4
PRO-AIM| Off| Low| Medium| High| Max
* Denotes default option.

QUICK ACTION BUTTON MAPPING

You can map any of the following controller buttons to the programmable Quick Action Buttons P1 and P2:  A / B / X / Y ,  Left Stick Click ,  Right Stick Click , the  Digital Up / Down / Left / Right Pad , the  LB  and  RB buttons , and the  Left  or Right triggers.

To do so:

1. First, select the profile you’d like to edit. Press the  MODE  button until the Button Mapping indicator lights up.

Then, press the  SELECT  button until your preferred profile number lights up.

2. Activate Mapping Mode by holding the  SELECT  button down for 2 seconds. The profile lights will blink.

3. On the bottom of the controller, press the Quick Action button you’d like to map to.

4. Then, select the button you’d like to map to that Quick Action button. The profile lights will blink again.

5. Save your assignment by holding the  SELECT  button down for 2 seconds.

Your controller is now ready to use!

PLEASE NOTE:  New button mappings will override older ones. To delete a button mapping, repeat this process — but when you reach Step 5, press the Quick Action button again.

For more information regarding Quick Action Button Mapping, please click  here.

PRO-AIM FOCUS MODE

When the PRO-AIM button is pressed and held, the sensitivity of the right stick will decrease to the set level. The higher the level selected, the greater the reduction in sensitivity will be.

To adjust the Pro-Aim level:

1. Press the MODE button until the Pro-Aim icon lights up.

2. Press the Select button until your desired sensitivity level has been reached.

PLEASE NOTE:  Pro-Aim will work at the same time as your button mappings. Either set Pro-Aim to OFF, or clear the mapping from the right Quick Action button to achieve the setup you want.

Xbox Setup

To set up your Recon Controller for use with an Xbox, please do the following. Please note that the information in the following article applies to both the Xbox One console and the Xbox Series X|S consoles.
1. Plug the controller into the Xbox console, using the included USB cable.

2. If you’re using a headset with the controller, plug the headset into the controller itself. Make sure the controller is assigned to the correct profile.

Please Note:  When a 3.5mm headset is connected, the Volume, Chat, Mic Monitoring and Mic Mute controls on the Recon controller will alter the setting sliders on Xbox.

PC Setup

Please Note:  The Recon Controller was designed to be used with an Xbox console or Windows 10. This controller is not compatible for use/cannot be used with a Windows 7 computer, and there are no alternate setups for Windows 7.
To set your Recon Controller up for use with a Windows 10 PC, please do the following.
1. Plug the controller into the computer with the included USB cable.

2. If you’re using a headset with the controller, plug the headset into the controller itself.

Please Note:  All features will work on PC, except for Chat Mix when 3.5mm headset is connected.

Controller Drift

If you notice that the view of the game is moving when the controller itself isn’t being touched, or that the controller is not responding as expected when the sticks are moved, you may need to recalibrate the controller itself.

To recalibrate the controller, please do the following:

1. Connect the included USB cable to the controller. Do not connect the other end of the cable to the console or PC.

2. Press and hold the X Button and the D-Pad Up while connecting the cable to the PC/console.

3. Do not release those buttons until the controller is fully powered up/all of the LEDs on the controller illuminate. The white Xbox connection LED will flash.

4. Move each of the controller axes through their full range of motion:

i. Left Stick: Left to Right

ii. Left Stick: Forward to Back

iii. Right Stick: Left to Right

iv. Right Stick: Forward to Back

v. Left Trigger: Pull Back

vi. Right Trigger: Pull Back

5. Press both the Y button and D-Pad Down to end calibration. All controller LEDs should be lit.

6. Re-check the stick performance in the Controller Tester app.

This re-calibration should resolve any issues you may have with drifting. If you perform these steps, but still have drift issues, please contact our support team for further assistance.

Update Firmware, Reset To Factory Default

For the best experience possible, we recommend always running the latest firmware for your Recon Controller. This is also an important step for troubleshooting, as well.

– Added LT/RT as mappable functions to the Action Buttons.
– Fixes bug where multiple buttons could be mapped to the Action Buttons at once.

UPDATE FIRMWARE

The setup video available  here also shows the below firmware update process.

To update the firmware for your controller, please do the following:

First, download the Turtle Beach Control Center. The download links below are region-specific , so be sure to select the correct link for your region. The Control Center is available for both Xbox consoles and PC.

US/Canada

EU/UK

Once the Turtle Beach Control Center has been downloaded, open the Control Center. If your controller isn’t already connected to the console/computer, you’ll see a visual prompt to connect the controller.

When the controller is connected, you’ll see the image of the controller on the screen, along with a banner informing you whether a firmware update is available. Select the controller on the screen, and perform the firmware update. While the firmware is being updated, the screen will change to show the progress of that update.

Once the update is complete, you’ll see a notice on the controller image saying that your device is up to date.

To exit the Control Center:

• PC/Xbox:  Press B on the controller itself and follow the prompts to close the Control Center; you will see a prompt asking if you would like to exit the program. Select  Yes.

• PC:  With the mouse, navigate to the upper-right hand corner of the screen; an  X  will appear. (This X appears only when the mouse is hovering over that upper-right corner.) Click on that  X  to close the program. You will receive the same exit prompt.

• PC:  On the keyboard, press the ALT and F4 keys at the same time. You will receive the same exit prompt.

Frequently Asked Questions (FAQ)

Here are some of the most frequently asked questions regarding the Recon Controller. This page will be updated as needed.

COMPATIBILITY

1. Can I use the Recon Controller with my wireless Turtle Beach headset?

• Yes, with limited functionality.  The Recon controller can be used with a wireless headset, but there will be limitations. As there is no headset physically connected to the controller’s headset jack, the volume controls on the controller itself will be disabled. Instead, you will need to use the volume controls on the headset itself.

2. Do the audio processing features affect a wireless headset?

• No.  The audio features provided by the controller — including Presets and Superhuman Hearing, as well as Game and Chat balance — are only engaged when a wired headset is physically plugged into the controller’s headset jack. A wireless headset does not use that connection, and has its own independent connection directly to the console.

3. Do I need to select anything in the menus?

• With a  WIRELESS HEADSET: No.  A wireless headset does not get assigned to the controller; as long as the headset is set as the default input and output device, you would not need to configure any additional settings.
• With a  WIRED HEADSET: Yes.  You would need to follow the standard Xbox procedure for setting up a wired headset for the first time.

This process is as follows:

1. Securely plug the headset in to the controller’s headset jack.
2. Make sure the controller is assigned to the profile you are logged into/using.
3. Configure the audio settings for both the console and the game in question to your preference.

4. Can I use the SuperAmp and the Recon Controller at the same time?

• Yes, with limited features/controls. To set your SuperAmp up for use with the Recon Controller, please do the following:

1. Make sure the SuperAmp is in the Xbox mode. This can be done within the desktop version of the Audio Hub.
2. Connect the headset/SuperAmp to a USB port on the console, and configure the settings as shown  here.
3. Connect the controller itself to a USB port on the console.

PLEASE NOTE:  Buttons and controls related to the  volume  including the mic mute) will not work. Other controls, including the button mapping and Pro-Aim, will. When using the SuperAmp with the Recon Controller, we recommend creating a EQ Presets profile that does not have any alterations to the volume — ie, does not use Bass Boost, Bass + Treble Boost, or Vocal Boost — and instead adjusting the EQ Presets and audio from the mobile version of the SuperAmp.

5. Can I use the Recon Controller with my Windows 10 PC?

• Yes. The Recon Controller was designed to be used with an Xbox console or Windows 10.

Please Note:  This controller is  not compatible  for use/ cannot be used with a Windows 7 computer, and there are no alternate setups for Windows 7.

CONTROLLER FEATURES

1. Can I use the controller when it is disconnected from its cable? Is this a wireless controller?

• No.  This is a wired controller that can be disconnected when needed. The controller must be securely plugged in via its cable in order to be used.

2. Which buttons on the controller can I re-map? How do I re-map those buttons?

• On the Recon Controller, you can remap any of the controller buttons to the Left and Right Quick-Action buttons and save them to a profile. The Quick-Action buttons are the buttons located on the back of the controller.
• PLEASE NOTE:  When re-mapping a button to the Right Quick Action button, make sure to turn Pro-Aim  OFF , as this will affect the button that is mapped to that Right Quick Action button. In addition, the controller’s firmware will need to be  updated in order to re-map certain buttons to the Quick Action-buttons.

To start the mapping process:

1. Click on the Mode Button and cycle until you on to the Button Mapping option (the LED with the image of the controller will light up).
2. Once the Button Mapping icon lights up, press the Select Button to choose a profile. Once you reach the right profile, activate mapping mode by holding down the select button for 2 – 3 seconds or so.
3. After doing that, press the Quick-Action button (left or right button on the back of the controller) that you want to map to.
4. Then, press the button on the controller that you wanted to assign to the Quick-Action button. After doing that, press and hold the Select button for 2- 3 seconds again. That should save the assignment that you’ve made.

PLEASE NOTE:  For more information on the Quick Action Button Mapping, please click  here.

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