HOLLYLAND 1000T Intercom System User Manual

HOLLYLAND 1000T Intercom System

DESCRIPTION

Thank you for purchasing Hollyland SYSCOM 1000T full-duplex wireless intercom system. With the DECT protocol technology, SYSCOM 1000T is widely used in the areas of studio, stage events, EFP, webcasting, filmmaking and etc. The transmission range of SYSCOM 1000T reaches up to 1000ft in a clean line of sight (LOS) with fullduplex wireless communication and carrier-grade voice quality.

KEY FEATURES

• 1000ft Communication Range, Carrier-Grade Voice Quality
• 1.9GHz Frequency Bandwidth
• Full-Duplex Wireless Communication
• Up to 8 Beltpacks Communication Simultaneously (Base Station)
• Support Gooseneck Microphone, Speaker Call, 3.5mm Headset and 4-Pin Analog Audio Connection (Base Station)
• Support External Connection with Other Intercom Systems
• Base Station and Beltpacks Support PC Software Upgrade
• Support Wireless TALLY
• Built-In Lithium Batteries, with Longer than 8 Hours Run Time on a Full Charge (Beltpacks)
• Industrial Metal Case, Stable and Reliable

APPLICATIONS

• Filmmaking
• Live Broadcasting
• Corporate Events
• Production Crew Communication
• Stage Activities
• Emergency Dispatch
• Webcasting
• TV Station

PACKING LIST

SINGLE RECEIVER PACKING

1. Base Station x1
   

2. Beltpack x8
   

3. Professional Dynamic LEMO Single-Ear Headset x9
   

4. 1.9G High-Gain Base Station Antenna x6
   

5. USB Type-C Cable x8
   

6. AC Power Cable x1
   

7. 3-Pin XLR Gooseneck Microphone x1
   

8. User Manual x1
   

9. Multi-Port USB Charger **x2

**

• The number of accessories is related to the configuration. The actual accessories number might be different in each case.

OPTIONAL ACCESSORIES NOT INCLUDED IN THE STANDARD PACKING LIST

Headset| Professional Electret Single-Ear Headset Single-Ear Mobile Earphone

Air Duct Earphone Over-Ear Headphones

---|---
TALLY| Tally Cable Adapt to Different Switcher External BI-Color Tally Lights and Extension Cable
Antenna| 1.9G Dual-Polarized High-Gain Panel Antenna
Power Adaptor| D-TAP to 4-Pin XLR DC Cable
Gooseneck Microphone| Dynamic Gooseneck Microphone
Installation Tool| Belt pack Cold Shoe
Cascade Accessories| 4-Wire to 2-Wire Converter Ethernet to XLR Cable

STANDARD SETUP

TYPICAL SETUP USING THIRD PARTY EQUIPMENT

SYSCOM 1000T with standard 4-wire audio interface, which can connection with different type of intercom system to increase the quantity of belt packs and also the wireless communication range. And if the live environment is complex, you can enhance the anti-interference by change the standard antennas to panel antennas.

PRODUCT INTERFACES

A: BASE STATION

1. DC Power Supply

2. Gooseneck Microphone (3-pin XLR male)

3. Dynamic and Electronic Gooseneck
   Microphone Switch Button

4. 3.5mm Headphone Interface (US)

5. Base Station MIC MUTE Button

6. Belt pack MIC MUTE Button

7. USB Type-A Interface (for cable connection between the base station and belt pack for belt pack registration and charging)

8. Volume Control Knob

9. LEMO Headset Interface

10. Reserved Button

11. Dial Switch (TALLY mode selection)

12. TALLY Control Interface

13. USB Type-C Debugging Interface

14. Audio Input Control Knob

15. Audio Output Control Knob

16. Analog Audio Output Interface (3-pin XLR male)

17. Analog Audio Input Interface (3-pin XLR female)

18. DC Adaptor (4-pin XLR male)

19. AC Adaptor

20. Ground Pole

21. RF Antenna Interface
    

B: BELTPACK

1. Antenna

2. Power and Volume Control Knob

3. 3.5mm Headphone Interface

4. LEMO Headset Interface

5. Up/Left Button

6. Menu/Confirm Button (long press to enter the menu /click to confirm)

7. Down/Right Button

8. Mute/Talk Switch Button (double click to mute/long press to talk)

9. Type-C USB Interface (for cable connection between the base station and belt pack for belt pack registration and charging)

10. 3-Segment 3.5mm TALLY Output Interface

11. 1/4 Screw Hole

12. LEMO HEADSET INTERFACES
    PIN1 : GND
    PIN2 : GND
    PIN3 : SPK
    PIN4 : SPK
    PIN5 : MIC
    PIN6 : MIC
    PIN7 : NULL
    PIN8 : NULL

13. AUDIO OUT INTERFACE
    PIN1 : GND
    PIN2 : AUDIO OUT +
    PIN3 : AUDIO OUT –

14. AUDIO IN INTERFACE
    PIN1 : GND
    PIN2 : AUDIO IN +
    PIN3 : AUDIO IN –

15. DC POWER SUPPLY
    PIN1 : GND
    PIN2 : NULL
    PIN3 : NULL
    PIN4 : POWER
    

PRODUCT DISPLAY INTRODUCTION

A: BASE STATION

1. Belt pack Signal Strength
2. Belt pack Real-Time Battery Status (actual percentage will be displayed when the battery is lower than 20%)
3. Belt pack Current Status
4. Belt pack Number

B: BELTPACK

1. Belt pack Signal Strength
2. Belt pack Number
3. Belt pack Current Status
4. Belt pack Real-Time Battery Status
   

DISPLAY INTRODUCTION BELTPACK MENU FUNCTION INTRODUCTION

Long press the “OK” button for about three seconds to enter the root menu, select the menu and press “OK” to enter the next level. Each menu feature is described as follows,

1. Select “Pair” and press “OK” to enter the secondary menu of the registration feature
   Select any ID from 1 to 8 then press “OK” to register the belt pack. “Pairing…” will be displayed on the main interface of the belt pack and the base station.
   Unplug the USB cable after “Pairing Successful” is displayed on the screen of both of them

2. Select “Application” and press “OK” to enter the secondary menu of scene mode configuration
   Select “Quiet” and press “OK” when in a quiet environment
   Select “Noisy” and press “OK” when in a noisy environment

3. Select “Tally Set” and press “OK” to enter the secondary menu of LCD Screen TALLY Display setup
   Select “OFF” and press “OK” to turn off TALLY display
   Select “ON” and press “OK” to turn on TALLY display

4. Select “Brightness” and press “OK” to enter the secondary menu of Screen brightness adjustment
   Press “Up” and “Down” to select current appropriate brightness press “OK” to finish the setup

5. Select “Battery” and press “OK” to enter the secondary menu of the battery information interface
   “Percentage” displays the current power percentage
   “Battery Life” displays current working status, battery remaining time
   “Core” displays the current battery cell core version
   “Version” displays the current firmware version

6. Select “Information” and press “OK” to enter the secondary menu of system information inquiry
   “RSSI” displays the current wireless signal strength
   “Tally” displays current TALLY display setting status
   “Brightness” displays current screen brightness
   “Application” displays the current scene mode setting
   “Version” displays the current firmware version

7. Select “Exit” and press “OK” to return to the root menu
   
   

INSTALLATION

Base Station Installation

1. Install antennas as demonstrated
2. Plug in the gooseneck mic
3. Install the base station in 1U cabinet
   

TALLY Function

1. The DB25 TALLY output interface is equipped on the back of the base station, and users can directly plug TALLY convert cable into the TALLY input interface of the switcher. When the switcher selects the on-call belt pack ID and click different TALLY indicator button, the corresponding belt pack will be prompted by displaying a red light or a green light.
   

Beltpack Installation

1. Connect the headset as demonstrated.

2. Turn the power and volume control knob to turn on the belt pack.

3. When the status of the belt pack turns from “LOST” to “MUTE”, long-press the “M-UTE/TALK” button on the side of the belt pack to switch it to “TALK” mode to corn municate. If the belt pack operator doesn’t want to talk with the base station, double-click the “MUTE/TALK” button on the side of the belt pack to switch to “MUTE” mode. The belt pack operator can still hear the base station and other connected belt packs under this mode.

4. Click the “MIC MUTE” button to mute all belt packs if the base station operator doesn’t want to hear all belt packs. When the indicator light is on, all belt packs are switched to “MUTE” mode. Under this mode, belt packs’ operators can hear the base station but they cannot talk to each other and to the base station. If a belt pack operator wants to communicate with the base station, long-press the “MUTE/TALK” button on the side of the belt pack to call the base station. The “REMOTE MIC KILL” button on base station will flash with a red light. Click the “REMOTE MIC KILL” button again to enable all belt packs to switch back to “TALK” mode.
   
   Belt pack Installation

5. The default setting of mic is dynamic mic. Users can choose different types of mics based on different applications. Long-press the menu button to enter the interface of mic setting and change the mic type to electret.

6. Due to the noise differences in different applications, it may need some white noise to have better hearing experience. The background noise level can be adjusted by changing the “Application” in the root menu.

Repairing

If any belt pack ID is lost while using the system resulted by incorrect operation or other reasons, connect the base station and the belt pack through the standard USB type-C data cable. Enter the pair menu and select a master station vacancy ID for reregistering the belt pack. “Pairing…” will appear on the main interface of the base station and the belt pack. Wait until “Pairing Successful” is displayed on the screen of both the base station and the belt pack before unplugging the cable. The belt pack will then be ready to use again.

PARAMETERS

AC Type Power Base AC Input 4-Pin XLR Male DC Input 3.5mm Headset Interface
8-Pin LEMO Female Headset Interface
3-Pin XLR Female Goose Mic Interface
3-Pin XLR Female Audio in 3-Pin XLR Male Audio out DB25 Female TALLY Input Interface USB Type-A Interface USB Type-C Interface

| 2 Antenna Interfaces 3.5mm Headset Interface
8-pin LEMO Female Headset Interface
3.5mm TALLY out Interface USB Type-C Interface
Power Supply Mode| 10~20V DC Input; 100V~240V AC Input| 4000mAh Polymer Lithium Battery
Frequency Response| 300Hz to 4KHz| 300Hz to 4KHz
Signal to Noise Ratio| > 50dB| > 50dB
Distortion| <2| <2
Transmission Range| 300m Between Beltpack and Base Station| 300m Between Beltpack and Base Station
Frequency Bandwidth| 1.9GHz| 1.9GHz
Modulation Mode| GFSK| GFSK
Transmission Power| Maximum 24dBm| Maximum 24dBm
Receiver Sensitivity| -93dBm| -93dBm
Bandwidth| 1.728MHz| 1.728MHz
Power Consumption| <6W| <2W
Dimension| (LWH): 48317545mm| (LWH): 1207125mm
Net Weight| Around 2900g| Around 300g
Temperature Range| 0 ~ +45°C (Working Status)

-20 ~ +60°C (Storage Condition)

| 0 ~ +40°C (Working Status)

-20 ~ 60°C (Storage Condition)

Safety Note
Do not place your belt packs on heating equipment, cooking equipment, high- pressure containers (such as microwave ovens,  induction cookers, electric ovens, heaters, pressure cookers, water heaters, gas stoves, and etc.) to prevent the battery from overheating and exploding. The charger, data cable, and battery from the original box must be used. Chargers, data cables, or batteries that are not certified by the manufacturer or not from the original box may cause electric shock, fire, explosion, or other hazards.

FAQ

Poor Audio Quality

1. First confirm whether the belt pack antennas are correctly installed and tightened. If there is no improvement, replace the antennas.
2. Ensure the belt pack and the base station are in the transmission range and there is no obstacle between the main station and the belt pack.
3. Check if the volume of the belt pack is too low and turn it to a comfortable level.
4. Due to the difference in impedance and setting bias, we generally don’t recommend customers to use his own 4-stage 3.5mm headset. If the sound quality is poor, replace the headset.

Base Station Cannot Display Belt pack Information

1. First confirm whether the belt pack antennas are correctly installed and tightened. If there is no improvement, replace the antennas.
2. Check the status of the Belt pack. If “LOST” appears on the belt pack screen, make sure that the belt pack is within the transmission range from the base station.
3. Check the status of the belt pack. If it is displayed as “NULL”, it means that the belt pack information is lost due to incorrect operation, and it needs to be reregistered.

No Sound between the Base Station and Belt pack

1. Confirm if the “REMOTE MIC KILL” button on the base Station is on. If the red light is on, click on it to turn it off.
2. Check the current status on the belt pack screen. If it’s on “MUTE”, long press the “MUTE/TALK” button on the side to switch it to “TALK”.
3. Check if the headset functions well and if you wear the headset and mic properly. (correct way: put the headset on the head with the mic less than 10cm from your mouth)

TALLY Function Unavailable

1. Confirm that the type of the switcher is correct. The TALLY interface definition is not unified on most switchers, so it will cause TALLY dysfunction.
2. Due to various types of the switcher, high-level value will work when push the level switch to “High” on the TALLY signal universal converter; low-level value will work when push the level switch to “Low” on the TALLY signal universal converter.
3. Confirm the ID of the belt packs, and check if the TALLY converter connects with the USB Type-A interface on the base station correctly.
4. The belt pack only supports external TALLY light. Confirm if the belt pack connects to an external TALLY correctly.
5. DB25 interface and tally indicator wiring relation table

CUSTOMER SUPPPORT

Hollyland User Group
Hollyland Tech
Hollyland Tech
Hollyland Tech
support@hollyland-tech.com
www.hollyland-tech.com
Shenzhen Hollyland Technology Co., Ltd.
8F, 5D Building, Skyworth Innovation Valley, Tangtou, Shiyan, Baoan District Shenzhen, China.
For the latest and detailed user guide, please download it from the official website:
www.hollyland-tech.com/support/Download

References

• Hollyland - Wireless Video Transmitter, Intercom, Microphone

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