ALGO Device Management Platform Software User Guide
- June 3, 2024
- ALGO
Table of Contents
Device Management Platform Software
User Guide
Disclaimer
The information contained in this document is believed to be accurate in all
respects but is not warranted by Algo. The information is subject to change
without notice and should not be construed in any way as a commitment by Algo
or any of its affiliates or subsidiaries. Algo and its affiliates and
subsidiaries assume no responsibility for any errors or omissions in this
document. Revisions of this document or new editions of it may be issued to
incorporate such changes. Algo assumes no liability for damages or claims
resulting from any use of this manual or such products, software, firmware,
and/or hardware.
No part of this document can be reproduced or transmitted in any form or by
any means – electronic or mechanical – for any purpose without written
permission from Algo.
Algo Technical Support
1-604-454-3792
[email protected]
INTRODUCTION
The Algo Device Management Platform (ADMP) is a cloud-based device management solution to manage, monitor, and configure Algo IP endpoints from any location. The ADMP is a helpful tool for both service providers and end users to effectively oversee all Algo devices deployed in a large environment or over multiple locations and networks. The ADMP requires devices to have firmware version 5.2 or higher installed.
DEVICE CONFIGURATION
To register an Algo device on the Algo Device Management Platform, you need to have both the ADMP and your Algo device web interface (UI) open.
2.1 Initial Setup – ADMP
- Log in to the ADMP with your email and password (you can find this in an email from Algo): https://dashboard.cloud.algosolutions.com/
- Retrieve your ADMP Account ID, you can access your Account ID in two ways:
a. Press the account info icon in the top right-hand side of the navigation bar; then copy the Account ID by pressing the copy icon on the right of your Account ID.
b. Navigate to the ADMP Settings tab, scroll over the Account ID, and copy it for future use.
2.2 Enabling Cloud Monitoring on Your Device – Device Web UI
- Go to the web UI of your Algo device by typing the device IP address in your web browser and log in.
- Navigate to the Advanced Settings → Admin tab
3. Under the ADMP Cloud Monitoring heading at the bottom of the page:
a. Enable ‘ADMP cloud monitoring’
b. Enter your Account ID (paste from step 1)
c. Optional: adjust the heartbeat interval to your preference
d. Press Save in the bottom right corner
After a few moments of first-time device registration, your Algo device will be ready to be monitored at https://dashboard.cloud.algosolutions.com/.
2.3 Monitor Your Device – ADMP
- Go to the ADMP dashboard.
- Navigate to Manage → Unmonitored
- Select your device and hover over the Manage pop-up menu and press Monitor from the drop-down selection
- Your device will now be monitored and available under Manage → Monitored
USING THE ALGO DEVICE MANAGEMENT PLATFORM
3.1 Dashboard
The Dashboard tab provides a summary of the Algo devices deployed in your Algo
ecosystem.
3.2 Manage
Under the dropdown menu of the Manage tab, select either the Monitored or
Unmonitored subtabs to view your list of devices.
3.2.1 Monitored
-
In Manage → Monitored, select the view you would like to see: All, Connected, Disconnected. This will allow you to see your Algo devices registered on ADMP. Basic information displayed on each page includes:
• Device ID (MAC address), Local IP, Name, Product, Firmware, Tags, Status -
Select the checkbox for the Algo device or devices you wish to perform actions on, then select one of the following action buttons:
• Unmonitor
• Add Tag
• Actions (e.g., Test, Reboot, Upgrade Latest, Push Config, Set Volume)
3.3 Configure
Add Tag
- Under Configure, create a tag by selecting the Add Tag button.
- Select color and type in your desired Tag Name, then press Confirm.
Add Configuration File
- To add a configuration file, select the Upload tab.
- Drag and drop, or search, your desired file, and press Confirm.
3.4 Settings
The Settings tab allows you to see your account settings as well as your
License Agreement and expiry. You may also choose to receive email
notifications when a device goes offline. At the end of your session, here is
where you will go to sign out of the ADMP.
©2022 Algo® is the registered trademark of Algo Communication Products Ltd. All Rights Reserved. All other trademarks are the property of their respective owners. All specs are subject to change without notice.
AL-UG-000061050522-A
[email protected]
September 27, 2022
Algo Communication Products Ltd.
4500 Beedie Street, Burnaby
V5J 5L2, BC, Canada
1-604-454-3790
www.algosolutions.com