8300 IP Controller Algo IP Endpoints User Guide

: September 19, 2024
: ALGO

Table of Contents

8300 IP Controller Algo IP Endpoints
Product Information
Specifications
Product Usage Instructions
Introduction
Paging Devices
- Configuration
- FAQ
Q: Where can I find additional information on using the
Q: Where can I get device-specific configuration details?

8300 IP Controller Algo IP Endpoints

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Product Information

Specifications

Product Name: AT&T Office@Hand SIP Registration Guide for
Algo IP Endpoints
Manufacturer: Algo Communication Products Ltd.
Address: 4500 Beedie Street, Burnaby V5J 5L2, BC, Canada
Contact: 1-604-454-3790
Website: www.algosolutions.com

Product Usage Instructions

Introduction

AT&T Office@Hand is a business phone system that offers
enterprise-grade features, including auto-receptionist and multiple
extensions.

Paging Devices

Devices provisioned as paging devices do not have a phone number
or internal extension. Registration via Paging Devices allows your
Algo IP device to be registered to AT&T Office@Hand for public
announcing.

Configuration

Log in to AT&T Office@Hand and navigate to Phone System

Phones & Devices > Paging Devices.
Click + Add Device to add a new device.
Enter a Device Nickname, which will be the name of your
SIP-enabled IP paging device within AT&T Office@Hand.
Click Next to view the SIP credentials for your new
device.
Access the web interface for your Algo IP endpoint and go to
Basic Settings > SIP. Fill in the required fields with the SIP
information for your device.

FAQ

Q: Where can I find additional information on using the

AT&T Office@Hand platform?

A: For more details on using the platform, refer to the AT&T
Office@Hand User Guide.

Q: Where can I get device-specific configuration details?

A: For information on configuring your specific Algo product,
consult the user guide provided with your device.

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AT&T Office@Hand SIP Registration Guide for Algo IP Endpoints

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Algo Communication Products Ltd. 4500 Beedie Street, Burnaby V5J 5L2, BC, Canada 1-604-454-3790 www.algosolutions.com

AT&T Office@Hand
Table of Contents
1 Introduction………………………………………………………………………………………………………………………………………………………………..4 2 Paging Devices …………………………………………………………………………………………………………………………………………………………….4
2.1 Configuration……………………………………………………………………………………………………………………………………………………….. 5 3 Limited Extension Common Phone ……………………………………………………………………………………………………………………………11
3.1 Configuration……………………………………………………………………………………………………………………………………………………… 11 4 Full Extension User Phone………………………………………………………………………………………………………………………………………..16
4.1 Configuration……………………………………………………………………………………………………………………………………………………… 16

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Disclaimer
The information in this document is believed to be accurate in all respects but is not warranted by Algo. The information is subject to change without notice and should not be construed in any way as a commitment by Algo or any of its affiliates or subsidiaries. Algo and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes. Algo assumes no liability for damages or claims from using this manual, products, software, firmware, or hardware. No part of this document can be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without written permission from Algo. For additional information or technical assistance in North America, please contact Algo’s support team:
Algo Technical Support 1-604-454-3792
support@algosolutions.com

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1 INTRODUCTION
AT&T Office@Hand is a business phone system that connects employees with one solution. It offers enterprise-grade features, including auto-receptionist, multiple extensions, and more.
This SIP registration guide will demonstrate three methods for integrating Algo IP endpoints with AT&T Office@Hand. These methods are listed by functions within AT&T Office@Hand: Paging Device, Limited Extension, and User Phones. The best method will depend on the Algo IP endpoint being provisioned and its intended application.
For additional information on how to use the platform, see the AT&T Office@Hand User Guide.
This guide only outlines configuration details for registering Algo IP endpoints to AT&T Office@Hand. For additional information on device configuration, see the user guide for your specific Algo product.

2 PAGING DEVICES
Devices provisioned as paging devices do not have a phone number or internal extension. Registration via Paging Devices allows your Algo IP device to be registered to AT&T Office@Hand for public announcing.

Recommend use: · One-way paging (single or multi-site)

Do not use for: · Two-way communication · Initiate calls · Receive regular telephone calls · Any application requiring DTMF, such as DTMF zoning and DTMF for door control · Loud or night ringer

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2.1 Configuration
You will need to open both AT&T Office@Hand and the web interface for your Algo IP endpoint to register your device. To begin: 1. Log-in to AT&T Office@Hand and open Phone System Phones & Devices Paging Devices.
2. Click + Add Device in the top right corner of the table to add a new device. 3. Enter a Device Nickname, which will be the name of your SIP-enabled IP paging device within AT&T Office@Hand. 4. Click Next to see the SIP credentials for your new device. You can also click on your new device from the table to
access these details.

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5. Open the web interface for your Algo IP endpoint and go to the tabs Basic Settings SIP. Use the SIP information for your device to fill out the following fields:

Algo IP Endpoint Web Interface Fields

AT&T Office@Hand Fields

SIP Domain (Proxy Server)

SIP Domain

Page Extension

User Name

Authentication ID

Authorization ID

Authentication Password

Password

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6. Now go to the tabs Advanced Settings Advanced SIP and fill out the following fields:

Algo IP Endpoint Web Interface Fields

SIP Transportation

Click the dropdown and set to TLS.

Outbound Proxy

Retrieve the Outbound Proxy from AT&T Office@Hand.

SDP SRTP Offer

Click the dropdown and set to Standard.

SDP SRTP Offer Crypto Suite

Click the dropdown and set to All Suites.

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7. Verify the SIP Registration status on the tabs Status Device

AT&T Office@Hand

8. Check the registration status in the AT&T Office@Hand web admin portal.

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9. Once completed, the device must be added to a Paging Only Group to be used. A paging only group is a collection of paging devices or desk phones that can receive a paging call. Go to Phone System Groups Paging Only to begin.
10. If no Paging Only groups exist, click + New Paging Only in the top right corner of the table. Fill out Group Name and click save.

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11. To add your Algo IP endpoint to a Paging Only group, click on the group name in the table and expand the Paging section. Click + Add device to group in the top right corner of the table.

12. Select Paging device, click Continue, and select the Algo IP endpoint(s) to add to the group.

13. You may now page the connecting paging device. To do so, dial *84. When prompted, enter the page group extension number followed by #.

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3 LIMITED EXTENSION COMMON AREA PHONE
The AT&T Office@Hand Limited Extension is an extension with features limited primarily to calling. This extension has limited features and is not tied to a user.

Recommend use:
· Two-way communication using Algo IP speakers or intercoms
· Initiating or receiving regular telephone calls · DTMF zoning (multicast or analog zone
controller)
· Door control (via DTMF) with intercoms

Do not use for:
· Loud or night ringer (call queue membership is not supported)
· One-way paging (single or multi-site). Using the Paging Devices method is a simpler option.

3.1 Configuration
You will need to open both AT&T Office@Hand and the web interface for your Algo IP endpoint to register your device. To begin: 1. Log-in to AT&T Office@Hand and open Phone System Groups Limited Extensions.

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2. Click + New Limited Extension in the top right corner of the table or enable an existing one. If creating a new extension, fill out the Limited Extensions fields and Shipping Info fields.
3. Navigate to Phone System Phones & Devices Common Area Phones. Click on Existing Phone for the Limited Extension you would like to use.

4. In the Setup & Provisioning window, select your device by going to the Other Phones tab and select Existing Phone.

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You will now see your SIP credentials.

AT&T Office@Hand

5. You will now see your SIP credentials. Open the web interface for your Algo IP endpoint and go to the tabs Basic Settings SIP. Use the SIP information for your device to fill out the following fields:

Algo IP Endpoint Web Interface Fields

AT&T Office@Hand Fields

SIP Domain (Proxy Server)

SIP Domain

Page Extension

User Name

Authentication ID

Authorization ID

Authentication Password

Password

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6. Now go to the tabs Advanced Settings Advanced SIP and fill out the following fields:

Algo IP Endpoint Web Interface Fields

SIP Transportation

Click the dropdown and set to TLS.

Outbound Proxy

Retrieve the Outbound Proxy from AT&T Office@Hand.

SDP SRTP Offer

Click the dropdown and set to Standard.

SDP SRTP Offer Crypto Suite

Click the dropdown and set to All Suites.

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7. Verify the SIP Registration status on the tabs Status Device

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4 USER PHONE FULL EXTENSION
An AT&T Office@Hand full extension is possible for user phones. This creates a digital line that can initiate or receive regular telephone calls.

Recommend use:

Do not use for:

· Loud or night ringer (call queue membership is supported)

· Any other application besides loud or night ringing. Other methods are better suited for applications outside of loud or night ringing. See Paging Devices and Limited Extensions above for more details.

4.1 Configuration
You will need to open both AT&T Office@Hand and the web interface for your Algo IP endpoint to register your device. To begin:
1. Log-in to AT&T Office@Hand and open Phone System Phones & Devices User Phones.

2. Click + Add Device in the top right corner of the table to add a new device.

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3. Set the requested fields as needed in the new window. When selecting a device, go to the tab Other Phones and select Existing Phone.
4. After you have completed the process of adding a new user phone, setup and provision your device by either: a. Clicking on the device and clicking Set Up and Provision on the next page.
b. Clicking on the kebob icon on the right side of the device’s row and selecting Set Up and Provision.

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5. In the Setup & Provisioning window, click Set up manually using SIP You will now see your SIP details.

6. Open the web interface for your Algo IP endpoint and go to the tabs Basic Settings SIP. Use the SIP information for your device to fill out the following fields:

Algo IP Endpoint Web Interface Fields

AT&T Office@Hand Fields

SIP Domain (Proxy Server)

SIP Domain

Page Extension

User Name

Authentication ID

Authorization ID

Authentication Password

Password

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