SAMSUNG RF32CG5900SR French Door Refrigerator with Family Hub User Manual
- June 1, 2024
- Samsung
Table of Contents
SAMSUNG RF32CG5900SR French Door Refrigerator with Family Hub
Specifications
- Model: RF32CG**/RF27CG**
- Type: Free Standing Appliance
- Installation Date: 2023-06-15
Product Information
Safety Information
Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efficiently.
Important Safety Symbols and Precautions
- WARNING: Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death.
- CAUTION: Hazards or unsafe practices that may result in severe personal injury and/or property damage.
- NOTE: Useful information that helps users understand or benefit from the refrigerator.
State of California Proposition 65 Warning
WARNING: Cancer and Reproductive Harm – www.P65Warnings.ca.gov.
Important Safety Precautions
Warning: Risk of fire / flammable materials in the appliance.
Product Usage Instructions
Installation
Refrigerator at a Glance
Before installation, familiarize yourself with the different parts of the refrigerator.
Step-by-step Installation
Follow the detailed installation instructions provided in the manual to set up your refrigerator correctly.
Operations
User Interface
Learn how to navigate the refrigerator’s user interface for optimal use.
SmartThings
Explore SmartThings integration for enhanced functionality.
Dispenser Panel
If applicable, understand how to use the dispenser panel for easy access to water and ice.
Special Features
Discover and utilize any special features your refrigerator may offer.
Maintenance
Handling and Care
Learn how to properly handle and care for your refrigerator to ensure longevity.
Cleaning
Follow the recommended cleaning procedures to keep your refrigerator in top condition.
Replacement
If any parts need replacement, refer to the maintenance section for guidance.
Troubleshooting
If you encounter issues with your refrigerator, refer to the troubleshooting section for assistance.
FAQs
- Q: What should I do if my refrigerator is making abnormal sounds?
- A: Refer to the troubleshooting section in the manual for guidance on addressing abnormal sounds.
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Refrigerator
User manual
RF32CG**/RF27CG** Free Standing Appliance
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Contents
Contents
Safety information What you need to know about the safety instructions
Important safety symbols and precautions: State of California Proposition 65
Warning Important safety precautions Severe warning signs for transportation
and site Critical installation warnings Installation cautions Critical usage
warnings Usage cautions Cleaning cautions Critical disposal warnings
Installation Refrigerator at a glance Step-by-step installation
Operations User interface SmartThings Recommendations for voice recognition
SMART GRID Function (Demand Response, applicable models only) Dispenser panel
(applicable models only) Special features
Maintenance Handling and care Cleaning Replacement
Troubleshooting General Do you hear abnormal sounds from the refrigerator?
SmartThings LCD Smart Grid (applicable models only)
LIMITED WARRANTY (U.S.A.) SAMSUNG REFRIGERATOR
2 English
Safety information
Before using your new Samsung Refrigerator, please read this manual thoroughly
to ensure that you know how to operate the features and functions that your
new appliance offers safely and efficiently.
What you need to know about the safety instructions
· This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety. Children should
be supervised to ensure that they do not play with the appliance.
· Because the following instructions cover various models, the characteristics
of your refrigerator may differ slightly from the refrigerator described in
this manual.
· If you have any question, contact us at 1-800-SAMSUNG or find help and
information online at www.samsung.com.
· Refrigerant squirting out of the pipes could ignite or cause an eye injury.
When refrigerant leaks from the pipe, avoid any naked flames and move anything
flammable away from the product and ventilate the room immediately. – Failing
to do so may result in fire or explosion.
· Improper use of the grounding plug can result in a risk of electric shock.
If it is necessary to use an extension cord, use only a 3-wire extension cord
that has a 3-blade grounding plug and a 3-slot receptacle that will accept the
plug on the appliance. The marked rating of the extension cord should be AC
115-120 V, 10 A, or more. If a grounding adapter is used, make sure the
receptacle box is fully grounded.
Safety information
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Safety information
Important safety symbols and precautions:
Please follow all safety instructions in this manual. This manual uses the
following safety symbols.
WARNING
Hazards or unsafe practices that may result in severe personal injury,
property damage, and/or death.
CAUTION
Hazards or unsafe practices that may result in severe personal injury and/or
property damage.
NOTE Useful information that helps users understand or benefit from the
refrigerator. These warning signs are here to prevent injury to you and
others. Please follow them carefully. After reading this section, keep it in a
safe place for future reference.
State of California Proposition 65 Warning
WARNING
Cancer and Reproductive Harm – www.P65Warnings.ca.gov.
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Safety information
Safety information
Important safety precautions
Warning; Risk of fire / flammable materials
WARNING
· R-600a is used as a refrigerant. This product contains flammable gas
(Refrigerant R-600a), contact your local authority in regard to safe disposal
of this product.
· In order to avoid the creation of a flammable gas-air mixture if a leak in
the refrigerating circuit occurs, the size of the room in which the appliance
may be sited depends on the amount of refrigerant used. The room must be 35.3
ft³ in size for every 8 g of R-600a refrigerant inside the appliance.
· The installation location should not be exposed to direct sunlight and not
placed near any electric appliance or heat source, e.g. stove, oven or hob,
radiator, etc.
· If you use two products side by side, for safety reason, be sure to use
certified products in explosive gas atmospheres.
· Never start up an appliance showing any signs of damage. If in doubt,
consult your dealer.
· If the supply cord is damaged, it must be replaced by the manufacturer, its
service agent or similarly qualified persons in order to avoid a hazard.
· The socket must be easily accessible so that the appliance can be quickly
disconnected from the supply in an emergency. It must be outside the area of
the rear of the appliance.
· Do not store explosive substances such as aerosol cans with a flammable
propellant in this appliance.
· New hose-sets supplied with the appliance are to be used and that old hose-
sets should not be reused.
· When positioning the appliance, ensure the supply cord is not trapped or
damaged. · Do not locate multiple portable socket-outlets or portable power
supplies at the rear of
the appliance.
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Safety information
WARNING
· Fill with potable water only. · Keep ventilation openings, in the appliance
enclosure or in the built-in structure, clear of
obstruction. · Do not use mechanical devices or other means to accelerate the
defrosting process,
other than those recommended by the manufacturer. · Do not damage the
refrigerant circuit. · Do not use electrical appliances inside the food
storage compartments of The appliance,
unless they are of the type recommended by the manufacturer. · Connect to
potable water supply only.
WARNING
· Risk of child entrapment. Before you throw away your old refrigerator or
freezer: – Take off the doors. – Leave the shelves in place so that children
may not easily climb inside.
This appliance is intended to be used in household and similar applications
such as · staff kitchen areas in shops, offices and other working
environments; · farm houses and by clients in hotels, motels and other
residential type environments; · bed and breakfast type environments; ·
catering and similar non-retail applications.
Severe warning signs for transportation and site
WARNING
· When transporting and installing the appliance, care should be taken to
ensure that no parts of the refrigerating circuit are damaged. – Refrigerant
leaking from the pipe work could ignite or cause an eye injury. If a leak is
detected, avoid any naked flames or potential sources of ignition and air the
room in which the appliance is standing for several minutes. – This appliance
contains a small amount of isobutane refrigerant (R-600a), a natural gas with
high environmental compatibility that is, however, also flammable.
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Safety information
Safety information
Critical installation warnings
WARNING
· Do not install the refrigerator in a damp location or place where it may
come in contact with water. – Deteriorated insulation on electrical parts may
cause an electric shock or fire.
· Do not place this refrigerator in direct sunlight or expose it to the heat
from stoves, room heaters, or other appliances.
· Do not plug several appliances and the refrigerator into the same multiple
power strip. The refrigerator should always be plugged into its own individual
electrical outlet which has a voltage rating that matches the voltage listed
on the refrigerator’s rating plate. – This provides the best performance and
also prevents overloading of house wiring circuits, which could overheat the
wires and cause a fire hazard.
· If the wall socket is loose, do not insert the power plug. – There is a risk
of electric shock or fire.
· Do not use a power cord that has cracks or abrasion damage along its length
or at either end.
· Do not bend the power cord excessively or place heavy objects on it. · Do
not pull or excessively bend the power cord. · Do not twist or tie the power
cord. · Do not hook the power cord over a metal object, place a heavy object
on the power
cord, insert the power cord between objects, or push the power cord into the
space behind the appliance. · When moving the refrigerator, be careful not to
roll over or damage the power cord. – This may result in an electric shock or
fire. · Never unplug your refrigerator by pulling on the power cord. Always
grip the plug firmly and pull straight out from the outlet. – Damage to the
cord may cause a short-circuit, fire, and/or electric shock. · Do not install
this appliance near a heater or flammable material. · Do not install this
appliance in a location where gas may leak. – This may result in an electric
shock or fire. · This refrigerator must be properly located and installed in
accordance with the instructions in this manual before you use it. · Connect
the power plug in the proper position with the cord hanging down. – If you
connect the power plug upside down, the wire can get cut off and cause a fire
or electric shock. · Make sure that the power plug is not crushed or damaged
by the back of the
refrigerator. · Keep the packing materials out of reach of children.
– There is a risk of death from suffocation if a child puts the packing
materials on his or her head.
· The appliance must be positioned so that the plug is accessible after
installation. – Failing to do so may result in an electric shock or fire due
to electric leakage.
· Do not install this appliance in a humid, oily or dusty location, or in a
location exposed to direct sunlight or to water (rain drops). – Deteriorated
insulation on electrical parts may cause an electric shock or fire.
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Safety information
· If large amounts of dust or water enter the refrigerator, disconnect the
power plug and contact a Samsung Electronics service center. – Otherwise there
is a risk of fire.
· Do not stand on top of the appliance or place objects (such as laundry,
lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.)
on the appliance. – This may result in an electric shock, fire, problems with
the product, or injury.
· You need to remove all the protective plastic film before you initially plug
the product in.
· Children should be supervised to ensure that they do not play with the snap
rings used for door adjustment or the water tube clips. – There is risk of
death by suffocation if a child swallows a snap ring or water tube clip. Keep
the snap rings and water tube clips out of children’s reach.
· The refrigerator must be safely grounded. – Always make sure that you have
grounded the refrigerator before attempting to investigate or repair any part
of the appliance. Power leakages can cause severe electric shock.
· Never use gas pipes, telephone lines, or other potential lightning
attractors as an electrical ground. – You must ground the refrigerator to
prevent any power leakages or electric shocks caused by current leakage from
the refrigerator. – Current leakage may result in an electric shock, fire,
explosion, or problems with the product.
· Plug the power plug into the wall socket firmly. Do not use a damaged power
plug, damaged power cord, or loose wall socket. – This may result in an
electric shock or fire.
· Only a qualified technician or service company should be allowed to change
the fuse in the refrigerator. – Failing to do so may result in an electric
shock or personal injury.
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Safety information
Safety information
Installation cautions
CAUTION
· Allow sufficient space around the refrigerator and install it on a flat
surface. – Keep the ventilation space in the appliance enclosure or mounting
structure clear of obstructions.
· After you have installed the refrigerator and turned it on, allow the
appliance to stand for 2 hours before loading it with food.
· It is strongly recommended you have a qualified technician or service
company install the refrigerator. – Failing to do so may result in an electric
shock, fire, explosion, problems with the product, or injury.
· Overloading one door may make the refrigerator fall, causing physical
injury.
Critical usage warnings
WARNING
· Do not insert the power plug into a wall socket with wet hands. – This may
result in an electric shock.
· Do not store articles on the top of the appliance. – When you open or close
the door, the articles may fall and cause personal injury and/or material
damage.
· Do not insert hands, feet, or metal objects (such as chopsticks, etc.) into
the bottom or the back of the refrigerator. – This may result in an electric
shock or injury. – Any sharp edges may cause a personal injury.
· Do not touch the inside walls of the freezer or products stored in the
freezer with wet hands. – This may cause frostbite.
· Do not put a container filled with water on the refrigerator. – If spilled,
there is a risk of fire or electric shock.
· Do not keep volatile or flammable objects or substances (benzene, thinner,
propane gas, alcohol, ether, LP gas, and other such products) in the
refrigerator. – This refrigerator is for storing food only. – This may result
in fire or explosion.
· Children should be supervised to ensure that they do not play with the
appliance. – Keep fingers out of “pinch point” areas. Clearances between the
doors and cabinet are necessarily small. Be careful when you open the doors if
children are in the area.
· Do not let children hang on the door or door bins. A serious injury may
occur. · Do not let children go inside the refrigerator. They could become
trapped. · Do not insert your hands into the area under the appliance.
– Any sharp edges may cause personal injury.
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Safety information
· Do not store pharmaceutical products, scientific materials, or temperature
sensitive products in the refrigerator. – Products that require strict
temperature controls must not be stored in the refrigerator.
· Do not place or use electrical appliances inside the refrigerator/freezer,
unless they are of a type recommended by the manufacturer.
· If you smell smoke, pull out the power plug immediately, and then contact a
Samsung Electronics service center.
· If large amounts of dust or water enter the refrigerator, disconnect the
power plug and contact your Samsung Electronics service center. – Otherwise
there is a risk of fire.
· Do not let children step on a drawer. – The drawer may break and cause them
to slip.
· Do not leave the doors of the refrigerator open while the refrigerator is
unattended and do not let children enter the refrigerator.
· Do not allow babies or children to go into a drawer. – It can cause death
from suffocation by entrapment or personal injury.
· Do not overfill the refrigerator with food. – When you open the door, an
item may fall out and cause personal injury or material damage.
· Do not spray volatile material such as insecticide onto the surface of the
appliance. – As well as being harmful to humans, it may also result in an
electric shock, fire, or problems with the product.
· Never put fingers or any objects into the water dispenser outlet, ice chute,
or ice maker bucket. – It may cause a personal injury or material damage.
· Do not use or place any substances sensitive to temperature such as
flammable sprays, flammable objects, dry ice, medicine, or chemicals near or
inside the refrigerator.
· Do not use a hair dryer to dry the inside of the refrigerator. Do not place
a lighted candle in the refrigerator to remove bad odors. – This may result in
an electric shock or fire.
· Fill the water tank and ice cube trays with potable water only (tap water,
mineral water, or purified water). – Do not fill the tank with tea, juice, or
a sports drink. They can damage the refrigerator.
· Do not stand on top of the appliance or place objects (such as laundry,
lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.)
on the appliance. This may result in an electric shock, fire, problems with
the product, or injury. Do not put a container filled with water on the
appliance. – If spilled, there is a risk of fire or electric shock.
· Never stare directly at the UV LED lamp for long periods of time. – This may
result in eye strain due to the ultraviolet rays.
· Do not put a fridge shelf into the refrigerator upside down. The shelf
stopper will not work. – The glass shelf could fall and cause personal injury.
· Keep fingers out of “pinch point” areas. Clearances between the doors and
cabinet are necessarily small. Be careful when you open the doors if children
are in the area.
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Safety information
Safety information
· If a gas leak is detected, avoid any naked flames or potential sources of
ignition, and air the room in which the appliance is standing for several
minutes. – Do not touch the appliance or power cord. – Do not use a
ventilating fan. – A spark may result in an explosion or fire.
· Use only the LED Lamps provided by the manufacturer or its service agents. ·
Bottles should be stored tightly together so that they do not fall over or
out. · This product is intended only for the storage of food in a domestic
environment. · Never put fingers or any objects into the water dispenser
outlet, ice chute, or ice maker
bucket. – This can cause a personal injury or material damage. · Do not
attempt to repair, disassemble, or modify the refrigerator yourself. –
Unauthorized modifications can cause safety problems. To reverse an
unauthorized
modification, we will charge the full cost of parts and labor. · Do not use
any fuse (such as cooper, steel wire, etc.) other than a standard fuse. · If
your refrigerator needs to be repaired or reinstalled, contact your nearest
Samsung
service center. – Failing to do so may result in an electric shock, fire,
problems with the product, or
injury. · If the interior or exterior LED lamp has gone out, contact your
nearest Samsung service
center. · If the refrigerator emits a burning smell or smoke, unplug the
refrigerator immediately
and contact a Samsung service center. – Failing to do so may result in an
electric or fire hazards. · Pull the power plug out of the socket before
changing the interior lamps of the refrigerator. – Otherwise, there is a risk
of electric shock. · If you experience difficulty changing a non-LED light,
contact a Samsung service center. · If the product is equipped with LED lamps,
do not disassemble the Lamp Covers and LED lamps yourself. – Contact a Samsung
service center. · Plug the power plug into the wall socket firmly. · Do not
use a damaged power plug, damaged power cord, or loose wall socket. – This may
result in an electric shock or fire.
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Safety information
Usage cautions
CAUTION
· Do not re-freeze frozen foods that have thawed completely. · Use only the
ice maker provided with the refrigerator. · To get the best performance from
the product:
– Do not place food too close to the vents at the rear of the refrigerator as
this can obstruct free air circulation in the refrigerator compartment.
– Wrap food up properly or place it in airtight containers before putting it
into the refrigerator.
– Please observe maximum storage times and expiration dates of frozen goods. ·
Do not put glass containers or bottles or carbonated beverages into the
freezer.
– The container may freeze and break, and this may result in injury. · Service
Warranty and Modification.
– Any changes or modifications performed by a 3rd party on this finished
appliance are not covered under Samsung warranty service, nor is Samsung
responsible for safety issues that result from 3rd party modifications.
· Do not block the air vents inside the refrigerator. – If the air vents are
blocked, especially with a plastic bag, the refrigerator can be over cooled.
If a cooling period lasts too long, the water filter may break and cause water
leakage.
· If the refrigerator is disconnected from the power supply, you should wait
for at least five minutes before plugging it back in.
· If large amounts of water enter the refrigerator, pull out the power plug
and contact a Samsung service center.
· Do not strike or apply excessive force to any glass surface. – Broken glass
may result in a personal injury and/or property damage.
· Fill the water tank and ice cube trays with potable water only (tap water,
mineral water, or purified water). – Do not fill the tank with tea, juice, or
a sports drink. They can damage the refrigerator.
· If the refrigerator is flooded, shut off the power to the refrigerator and
contact your nearest Samsung service center. – There is a risk of electric
shock or fire.
· Do not keep vegetable oil in your refrigerator’s door bins. The oil can
solidify, making it foul-tasting and difficult to use. In addition, the open
container can leak and the leaked oil can cause the door bin to crack. After
opening an oil container, it is best to keep the container in a cool and
shaded place such as a cupboard or pantry. – Examples of vegetable oil: olive
oil, corn oil, grape-seed oil, etc.
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Safety information
Safety information
Cleaning cautions
CAUTION
· Do not spray water directly on the inside or outside of the refrigerator. –
There is a risk of fire or electric shock.
· Do not use a hair dryer to dry the inside of the refrigerator. · Do not
place a lighted candle in the refrigerator to remove bad odors.
– This may result in an electric shock or fire. · Do not spray cleaning
products directly on the display.
– Printed letters on the display may come off. · If any foreign substance such
as water has entered the appliance, unplug the power
plug and contact your nearest Samsung service center. – Failing to do so may
result in an electric shock or fire. · Use a clean, dry cloth to remove any
foreign matter or dust from the power plug blades. Do not use a wet or damp
cloth when cleaning the plug. – Otherwise, there is a risk of fire or electric
shock. · Do not clean the appliance by spraying water directly onto it. · Do
not use benzene, thinner, or Clorox (bleach) to clean the refrigerator. – They
may damage the surface of the appliance and may cause a fire. · Never put
fingers or any objects into the dispenser outlet. – This can cause a personal
injury or material damage. · Before cleaning or performing maintenance, unplug
the appliance from the wall socket. – Failing to do so may result in an
electric shock or fire. · Use a clean sponge or soft cloth and a mild
detergent in warm water to clean the refrigerator. · Do not use abrasive or
harsh cleansers such as window sprays, scouring cleansers, flammable fluids,
muriatic acid, cleaning waxes, concentrated detergents, bleaches, or cleansers
containing petroleum products on exterior surfaces (doors and cabinet),
plastic parts, door and interior liners, and gaskets. – These can scratch or
damage the material. · Do not clean glass shelves or covers with warm water
when they are cold. Glass shelves and covers may break if exposed to sudden
temperature changes or impacts such as bumping or dropping.
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Safety information
Critical disposal warnings
WARNING
· Children trapped inside a refrigerator can hurt themselves or suffocate to
death. · Please dispose of the packaging material from this product in an
environmentally
friendly manner. · Ensure that none of the pipes on the back of the
refrigerator are damaged prior to
disposal. · This product contains R-600a, a flammable gas, which is used as
the refrigerant. Contact
your local authorities regarding safe disposal of this product. · When
disposing of this refrigerator, remove the door/door seals and door latch so
that
small children or animals cannot become trapped inside. Children should be
supervised to ensure that they do not play with the appliance. – If trapped
inside, the child could be injured or suffocate to death. · Cyclopentane is
used in the insulation. The gases in the insulation material require a special
disposal procedure. Please contact your local authorities in regard to the
environmentally safe disposal of this product. · Keep all packaging materials
well out of the reach of children, as packaging materials can be dangerous to
children. – If a child places a bag over his or her head, the child could
suffocate.
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Installation
Installation
Follow these instructions carefully to ensure a proper installation of this
refrigerator and to prevent accidents before using it.
WARNING
· Use the refrigerator only for its intended purpose as described in this
manual. · Any servicing must be performed by a qualified technician. · Dispose
of the product packaging material in compliance with the local regulations. ·
To prevent electric shock, unplug the power plug before servicing or replacing
parts.
Refrigerator at a glance
The actual refrigerator and provided component parts of your refrigerator may
differ from the illustrations in this manual, depending on the model and the
country.
A
01 05
06 02 03
07 04 08
09
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01 Auto Ice Maker 02 Fridge door bin 03 Fridge Drawers 04 Wide Pantry 05 Fridge shelf 06 Quick Space shelf 07 Water filter 08 Ice maker 09 Freezer
A. Fridge
NOTE
· For energy efficiency, keep all shelves, drawers, and baskets in their
original positions. · When closing the door, make sure the vertical hinged
section is in the correct position
to avoid scratching the other door. · If the vertical hinged section is
reversed, put it back into the correct position, and then
close the door. · Moisture may form at times on the vertical hinged section. ·
If you close a door forcefully, the other door may open. · When a door is
opened, the interlock switch automatically disables the auger motor of
the ice maker for safety reasons. · If the internal or external LED lamp is
out of order, contact a local Samsung service
center. · If the door is left open for too long, the top internal LED will
blink. This is normal.
Installation
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Installation
Door bins (applicable models only) Your refrigerator ships with door bins of
different types and sizes. If the door bins for your refrigerator were
packaged separately, use the figure below to help you position the bins
properly. The number of door bins provided may differ with the model.
Installation
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Step-by-step installation
STEP 1 Select a site
Select a site that: · Has a solid, level surface without carpeting or flooring
that may obstruct ventilation · Is away from direct sunlight · Has adequate
room for opening and closing the door · Is away from any heat sources ·
Provides room for maintenance and servicing · Has a temperature range between
50 °F (10 °C) and 109 °F (43 °C)
CAUTION
· If your refrigerator is equipped with an ice maker, provide extra space at
the rear of the refrigerator for the water line connection.
· When you install the refrigerator next to a fixed wall, you must provide a
minimum clearance of 3 3/4″ (95 mm) from the wall to allow the door to swing
open.
NOTE To facilitate moving your refrigerator to its final location, be sure to
measure the width and height of doorways, thresholds, ceilings, stairways, and
anything else that needs to be taken into consideration to ensure you can move
your refrigerator safely. The following diagram illustrates the exact height
and depth (factory specifications) of your refrigerator.
Installation
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Installation
Clearance See the following figures and tables for space requirements for installation.
B A E C
Model
RF32CG5*0***
Depth “A”
33 7/8″ (861 mm)
Width “B”
35 3/4″ (908 mm)
Height “C”
68 7/8″ (1749 mm)
D
Overall Height “D”
70″ (1778 mm)
Depth with handle “E”
36 2/8″ (920 mm)
Model Depth “A” Width “B” Height “C” Overall Height “D” Depth with handle “E”
RF27CG5*0*** 29 7/16″ (748 mm) 35 3/4″ (908 mm) 68 7/8″ (1749 mm)
70″ (1778 mm) 31 6/8″ (807 mm)
Installation
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Installation
01 04
02
02
03
05
07
06
08
09 10
Model 01 02 03 04 05 06 07 08 09 10
RF32CG5*0*** 2″ (50 mm) 125°
61 1/8″ (1553 mm) 12 6/8″ (323 mm) 35 3/4″ (908 mm) 29 7/16″ (748 mm) 4 2/8″
(107 mm)
1 7/8″ (48 mm) 48 4/8″ (1231 mm)
53″ (1346 mm)
Model 01 02 03 04 05 06 07 08 09 10
RF27CG5*0*** 2″ (50 mm) 125°
61 1/8″ (1553 mm) 12 6/8″ (323 mm) 35 3/4″ (908 mm)
25″ (635 mm) 4 2/8″ (107 mm) 1 7/8″ (48 mm) 44″ (1118 mm) 45 2/8″ (1150 mm)
NOTE
The measurements in the table above may differ slightly from the actual
measurements, depending on the measuring and rounding method.
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Installation
STEP 2 Flooring
If the refrigerator cannot pass through the entrance due to its size, see Door
removal for entrance.
NOTE To prevent floor damage, make sure the front leveling legs are in the
upright position. · The surface you install the refrigerator
on must support a fully loaded refrigerator. · To protect the floor, put a
large piece of cardboard along the path to the refrigerator’s final
installation location. · Once the refrigerator is in its final position, do
not move it unless necessary to avoid damage on the floor. If you have to move
the refrigerator, place thick paper or cloth such as old carpets along the
path of movement.
Installation
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STEP 3 Door removal for entrance
If the refrigerator cannot pass through the entrance to your home or kitchen
due to its size, follow these instructions to remove and then re-install the
refrigerator’s doors. If you do not need to remove the doors, go to page 30 to
continue the installation procedure.
WARNING
Unplug the power cord of the refrigerator before removing the doors.
Tools required (not provided)
Phillips screwdriver
Flat-head screwdriver
Socket wrench 3/8″ (10 mm)
Pliers
Allen wrench 1/4″ (5 mm)
Installation
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Installation
Detach the fridge doors
1. With the doors closed, use a Phillips screwdriver to remove the screws
(x3) from the top cover. Pull up and remove the top cover with the connectors.
2. Disconnect the two wire connectors on the left door. The position of the
connectors differs with the model.
CAUTION
· Do not remove both doors simultaneously. Make sure to remove one door at a
time. Otherwise, any of the doors may fall and cause physical injury.
· Make sure the refrigerator is off before disconnecting the connectors.
3. Disconnect the water tube from the coupler on the left door as shown. –
This step does not apply to the models without the AutoFill Pitcher and the
water dispenser.
4. Gently draw up the clamp in several steps. To prevent finger injuries, do
not apply a sudden force to the clamp.
Installation
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5. Pull up the clamp to remove.
6. Open the door 90 degrees. While holding the door, pull up and remove the
top hinge. Be careful not to damage the connector wires when you remove the
hinge.
7. Gently pull up the door vertically to remove. Do not apply excessive force
to the door. The door may fall, causing physical injury.
8. Lay the door down on a flat surface. 9. Repeat steps 1-8 for the other
door,
except for step 3. There is no water tube on the right side door. – Step 2
does not apply to the models
without the Showcase door.
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Installation
Installation
To reattach the fridge doors
1. While holding the door open by more than 90 degrees, insert the shaft on
the middle hinge into the hole on the bottom of the door.
2. Put the top hinge into position on the top of the refrigerator, and then
insert the hinge shaft into the top hole of the door. Make sure the wires from
the door pass through the hole in the hinge shaft.
3. Insert the clamp in the direction of the arrow.
4. Push back the clamp as shown.
Installation
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Installation
A
B
01
02
03
01 Dispenser 02 Center of transparent coupler 03 Guidelines
5. Connect the wire connectors.
CAUTION
· Make sure the wire connectors are connected properly. Otherwise, the display
will not operate.
6. Connect the water tube. – This step does not apply to the models without
the AutoFill Pitcher and the water dispenser.
CAUTION
· To prevent water leaks, make sure the red clips tighten the coupler
properly.
· Keep the clips out of children’s reach.
7. Repeat steps 1-5 for the other door. – Step 5 does not apply to the models
without the Showcase door.
8. Attach the top cover with the front side first, and then press down on its
back to get it into position. Then, tighten the screws (x3).
CAUTION
To prevent water leaks from the dispenser, the water line must be fully
connected. Make sure both tubes of the water line are inserted fully to the
center of transparent coupler (A) or the guidelines (B).
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Installation
To detach the freezer drawer
1. Lift up the rear of the upper basket and tilt it downward so that the front of the upper basket tilts upward.
2. Then, lift up the front and pull to remove.
3. Lift up the rear of the lower basket and tilt it downward so that the
front of the lower basket tilts upward.
4. Then, lift up the front and pull to remove.
Installation
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Installation
5. Press down the hooks to unlock the rail assembly.
6. While holding the upper area of the freezer drawer front, slide the drawer
out all the way to remove the freezer drawer from the rail assembly.
CAUTION
· Be careful not to scratch or dent the rail assembly.
· Make sure you mount the freezer baskets in the correct position. Otherwise,
the door will not open or close properly, which causes frost to build up.
· Do not store too much food in the freezer drawer. This prevents the freezer
drawer from closing properly, resulting in frost buildup.
To reattach the freezer drawer Once the refrigerator is in or near it’s final
location, re-attach the lower freezer drawer by following the directions in
the reverse order of removal.
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Installation
STEP 4 Leveling the refrigerator
CAUTION
· When installed, the refrigerator must be leveled on a flat, solid floor. Not
leveling the refrigerator can cause damage to the refrigerator or physical
injury.
· Leveling must be performed with the refrigerator empty. Make sure no food
items are inside the refrigerator.
· For safety reasons, adjust the front a little higher than the rear.
Level the refrigerator using the special screws (levelers) on the front legs.
Use a flat-head screwdriver to turn the levelers.
· To adjust the height of the left side: Insert a flat-head screwdriver into
the leveler of the left side front leg. Turn the leveler clockwise to raise
the left side or turn it counterclockwise to lower.
· To adjust the height of the right side: Insert a flat-head screwdriver into
the leveler of the right side front leg. Turn the leveler clockwise to raise
the right side or turn it counterclockwise to lower.
Installation
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STEP 5 Adjust the door height and the door gap
Snap rings
The height of the door can be adjusted using the provided snap rings, which
come in 4 different sizes (1 mm, 1.5 mm, 2 mm, and 2.5 mm).
To adjust the height of a door
1. Check the height difference between the doors, and then lift up and hold the door with the lower height.
Installation
2. Insert a suitable-sized snap ring (A) between the door grommet (B) and the
hinge as shown.
9
CAUTION
· Insert only one snap ring. If you insert two or more snap rings, the rings
may slip out or make a rubbing noise.
· Keep the snap rings out of children’s reach and keep them for future use. ·
Do not raise the door too much. The door may come in contact and damage the
top
cover.
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Installation
STEP 6 Attach the handles (applicable models only)
CAUTION
The refrigerator handles must be oriented in the correct direction. · The
fridge handles must be attached in
a way that the holes on each side face each other. · The freezer handle must
be attached so that its hole faces downwards. 1. Using a Phillips screwdriver,
attach the handle screws to the refrigerator, two for each handle
respectively, as shown in the illustration to the left.
2. Attach the handle to the handle screws on the door.
3. Push the handle down.
Installation
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4. Push the upper side of the handle onto the upper handle screw.
5. Insert the supplied wrench into the handle hole, and then turn it
clockwise to tighten.
6. Repeat Steps 2 through 4 for the other door handle.
Installation
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Installation
STEP 7 Connect the water dispenser line (applicable models only)
A water dispenser with a filter is one of the helpful features on your new
refrigerator. To help promote better health, the water filter removes unwanted
particles from your water. However, it does not sterilize or destroy
microorganisms. You may need to purchase a water purifying system to do that.
The water line also connects to the ice maker. For the ice maker to operate
properly, water pressure of 30 to 120 psi (206 to 827 kPa) psi is required. If
the refrigerator is installed in an area with low water pressure (below 30 psi
/ 206 kPa), you can install a booster pump to compensate for the low pressure.
After you have connected the water line, make sure the water storage tank
inside the refrigerator is properly filled. To do this, press the water
dispenser lever until water runs from the water outlet.
NOTE
· Water line installation kits are available at extra cost from your retailer.
We recommend using a water line installation kit that contains copper tubing
and a 1/4″ (6 mm) compression nut.
1. Shut off the main water source.
2. Insert the pipe clamp (B) and the shutoff
A
valve (C) into the cold water line (A).
B
C
A B
3. Connect the water line installation kit (A) to the shutoff valve (B).
Installation
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Connect the water supply line to the refrigerator
There are several items you must purchase to complete this connection. You may
find these items sold as a kit at your local hardware store.
Copper Tubing Plastic Tubing
· 1/4″ copper tubing · 1/4″ compression nut (1 pc) · Ferrule (2 pc)
· 1/4″ plastic tubing Molded end (Bulb) · 1/4″ compression nut (1 pc)
C
A 04
01 05
02
06
07
03
08
B
A. Refrigerator B. Household water supply line C. Water Line: must be kept
straight.
01 Compression Nut (1/4″) (Assembled) 02 Ferrule (Not supplied) 03 Copper
tubing (Not supplied) 04 Plastic Tubing (Assembled) 05 Compression Fitting
(Assembled) 06 Molded end (Bulb) 07 Compression nut (1/4″) (Not supplied) 08
Plastic Tubing (Not supplied)
NOTE
If you have to relocate the refrigerator after connecting the water line (C),
make sure the joined section of the water line is straight.
Installation
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Installation
Installation
CAUTION
Do not mount the water filter on any part of the refrigerator. This may damage
the refrigerator.
1. Connect the household water line to the assembled compression fitting. –
If you are using copper tubing, slip the compression nut (07) (not supplied)
and ferrule (not supplied) on the copper tubing (not supplied) as shown. – If
you are using plastic tubing (08), insert the molded end (Bulb) of the plastic
tubing (08) into the compression fitting.
CAUTION
· If you use plastic tubing (08), do not use it without the molded end (Bulb).
· Leaving the water line disconnected may cause the water valve to produce a
buzzing
sound over time. If this is the case, make sure that the ice making function
is turned “OFF” and do not attempt to use the water dispenser.
2. Tighten the compression nut (07) onto the compression fitting. Do not
over-tighten the compression nut (07).
3. Turn the water on and check for any leakage. If you find water drops or
leakage in the connection areas, turn off the main water supply. Check the
connections and, if necessary, tighten.
4. Flush 1 gallon of water through the filter before drinking or using the
water from the refrigerator. (Flush approximately 6 minutes.) To flush, press
a large glass or cup against the water dispenser lever. Fill the glass, empty
it, and then repeat.
5. After you turn on the refrigerator, let the ice maker make ice for 1 to 2
days. Over that period of time, throw out the first 1 or 2 buckets of ice the
ice maker makes to ensure all impurities have been removed from the water
line.
NOTE
Only connect the water line to a potable water source.
· If you have to repair or disassemble the water line, cut off 1/4″ of the
plastic tubing to make sure you get a snug, leak-free connection.
· You can test the water line quickly using a paper cup. Under normal
conditions, the water dispenser can fill a 5 3/4 oz. (170 cc) cup in about 10
seconds.
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STEP 8 Initial settings
By completing the following steps, the refrigerator should be fully
functioning. 1. Plug the power cord into the wall socket to turn the
refrigerator on. 2. Open the door, and check if the interior lights are up. 3.
Set the temperature to the coldest setting, and wait for about an hour. Then,
the freezer
will be slightly chilled, and the motor should be running smoothly. 4. Wait
until the refrigerator reaches the set temperature. Now the refrigerator is
ready
for use.
STEP 9 Final check
When installation is complete, confirm that: · The refrigerator is plugged
into an electrical outlet and grounded properly. · The refrigerator is
installed on a flat, level surface with a reasonable clearance from
walls and cabinets. · The refrigerator is sitting firmly on the floor. · The
door opens and closes freely, and the interior light turns on automatically
when you
open the door.
Installation
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Operations
User interface
NOTE · For more information about other menus and apps available on the
Refrigerator app.
See the Online manual of your refrigerator. · The content of apps and widgets,
or their design is subject to change or support may be
discontinued without notice, depending on the content provider’s policy. ·
Children’s use of the refrigerator’s functions, apps, and services must be
supervised by
adults. · Underage transactions with the services must be supervised by
adults.
01 Home screen 02 Soft buttons
01
Operations
02
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01 Home screen
· Tap a desired app or widget to launch it. · On the home screen, you can add
or remove items such as apps, widgets, pictures,
videos, drawings, and texts. · Tap and hold an item to enter Edit mode. In
Edit mode, you can drag and drop an item
to a new location on the home screen. When you move the item to a new
location, the item turns red if the location is not available.
02 Soft buttons
01
02
03
04
05
06
01 Bixby – Tap to use Bixby.
02 Task Manager – Tap to open the Task Manager.
03 Home – Tap to open the Home screen.
04 Return – Tap to return to the previous screen.
05 Notification – Tap to display the Quick Panel.
06 Hide/Show – Tap to hide or show Soft buttons. – The Hide/Show button only
appears when an app is active.
Operations
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Operations
Fridge Manager On the Home screen, tap the Fridge Manager app. · You can set
the desired temperature or modes for each compartment. · For more detailed
information on the Fridge Manager app, check the online manual. · To access
the online manual from your Family Hub refrigerator, tap Setting > Help &
Contact Us > Online Manual.
Display reset (applicable models only) If you encounter an abnormal symptom on
the display, try resetting the display. This may solve the symptom.
1. Open the fridge door and locate the switch cover on the top right corner
of the door.
2. Push up the cover to reveal the power switch.
3. Turn the switch off and turn it on again. 4. Reinsert the switch cover to
the end
until you hear a clicking sound.
Operations
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SmartThings
Installation
Visit the Google Play Store, Galaxy Store, or Apple App Store and search for
“SmartThings”. Download and install the SmartThings app provided by Samsung
Electronics to your smart device.
NOTE
· The supporting software version of the SmartThings app is subject to change
according to the OS supporting policy the manufacturer provides. In addition,
as for the SmartThings app or the functions that the app supports, the new
application update policy on the existing OS version can be suspended due to
usability or security reasons.
· The SmartThings app is subject to change without notice to improve usability
or performance. As the mobile phone OS version is updated every year, the
SmartThings is also updated continually according to the latest OS. If you
have enquiries regarding the items mentioned above, please contact us on
st.service@samsung.com
· Recommended encryption systems include WPA/TKIP and WPA2/AES. Any newer or
non-standard Wi-Fi authentication protocols are not supported.
· In addition, further updates on the app or the function in the app may stop
due to usability and security reasons, even if updates are currently supported
on your OS.
· Wireless networks may be affected by the surrounding wireless communication
environment.
· If your Internet service provider has registered the MAC address of your PC
or modem for identification, your Samsung Smart Refrigerator may fail to
connect to the Internet. If this happens, contact your Internet service
provider for technical assistance.
· The firewall settings of your network system may prevent your Samsung Smart
Refrigerator from accessing the Internet. Contact your Internet service
provider for technical assistance. If this symptom continues, contact a local
Samsung service center or retailer.
· To configure the wireless access point (AP) settings, see the user manual of
the AP (router).
· Samsung Smart Refrigerators support both IEEE 802.11 b/g/n (2.4 GHz) and
802.11 a/n/ac (5 GHz) protocols. (IEEE 802.11 n and 802.11 ac are
recommended.)
· Unauthorized Wi-Fi wireless routers may fail to connect to applicable
Samsung Smart Refrigerators.
Operations
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Operations
Samsung account You are required to register your Samsung account to use the
app. If you don’t have a Samsung account, follow the app’s onscreen
instructions to create a free Samsung account.
Getting started Turn on the device you want to connect, open the SmartThings
app on your phone, and then follow the instructions below. If a pop-up appears
saying that a new device has been found, tap ADD NOW. If a pop-up doesn’t
appear, tap the + button, and then select the device you want to connect from
the list of available devices. If your device isn’t in the list of available
devices, tap Supported Devices, select the device type (Refrigerator), and
then select the specific device model. Follow the instructions in the app to
set up your device. Once setup is complete, your refrigerator will appear as a
“card” on your Devices screen.
Refrigerator app
Integrated control You can monitor and control your refrigerator at home and
on the go. · Tap the refrigerator icon on the SmartThings Dashboard or tap the
Devices icon at the
bottom of the Dashboard, and then tap the refrigerator “card” to open the
Refrigerator page. · Check the operation status or notifications related to
your refrigerator, and then change options or settings if necessary.
NOTE Some options or settings on the refrigerator may not be available for
remote control.
Operations
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Refrigerator settings
Category
Monitor & Control
Alarms
Inside Image AI Energy Mode *
Item
Description
Fridge Temperature
You can set and monitor the desired temperature of the fridge.
Freezer Temperature
You can set and monitor the desired temperature of the freezer.
Power Cool
You can turn Power Cool on or off, and check the current settings.
Power Freeze
You can turn Power Freeze on or off, and check the current settings.
Ice making
You can turn the ice making function on or off, and check the current settings of the function.
Abnormally high temperature
This alarm is triggered when the fridge or the freezer has abnormally high temperatures.
Door opening
This alarm is triggered if the fridge door or the freezer drawer is open for a specific time.
Water filter replacement
This alarm reminds you that the water filter must be replaced.
You can view the inside of the refrigerator and can see if you need to replace food items.
You can turn on or off the AI Energy Mode under the Energy menu in the
SmartThings app.
You can check the status of the AI Energy Mode on the SmartThings app.
On some models, the icon appears on the display to indicate that AI Energy
Mode is operating. (applicable models only)
Turning on the AI Energy Mode decreases energy consumption, but it may also
reduce the cooling performance.
- applicable models only
Operations
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Operations
Recommendations for voice recognition
For the voice recognition function, there is a built-in microphone at the top
of the refrigerator’s display. To use the voice recognition function: · Stand
no more than 3 feet (1 meter) from the refrigerator and speak loudly and
clearly
towards the built-in microphone. · Speak at a regular pace. Reduce ambient
noises, such as noises from a living-room TV.
NOTE The voice recognition function may not work if you stand more than 3 feet
(1 meter) away or if you speak too softly.
SMART GRID Function (Demand Response, applicable models only)
When the refrigerator operates in SMART GRID (Demand Response) mode, the
Energy Management Refrigerator function can control energy usage or delay the
operation of some functions to save money when energy prices or demand are the
highest.
NOTE · You can deactivate the SMART GRID (Demand Response) function at any
time using the
Peak Demand Off function. · To use the SMART GRID (Demand Response) function,
you need a separate contract with
your electric utility company.
In addition, to use the Smart Grid (Demand Response) function, you must
register for the service with your electric company. The company must have an
EMS (Energy Management System) that supports SEP (Smart Energy profile).
Using the SMART GRID (Demand Response) Function This feature monitors energy
prices and demand information from your utility company and sends
notifications to the refrigerator to run high energy consuming tasks during
offpeak times when electricity costs and demand are lower. If the refrigerator
receives a control signal from the utility company, the refrigerator will
display the DAL ~ TALR levels on the refrigerator display and control the
power consumption according to the level. [Exception condition] The DAL and
TALR control signals from a utility company work as long as product
performance is maintained. If the refrigerator receives the SMART GRID (Demand
Response) signal (DAL or TALR), the refrigerator will operate in Delay
Appliance Load (DAL) or Temporary Appliance Load Reduction (TALR) mode. ·
Delay Appliance Load (DAL): The refrigerator responds to a DAL signal by
providing
a moderate load reduction for the duration of the delay period. This function
controls functions that consume a lot of energy such as adjusting the Cooling
system, running the defrost cycle, and making ice. – When the refrigerator
operates in DAL mode, “DAL” is displayed on the refrigerator
display.
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Operations
– DAL mode is automatically deactivated after it lasts for the amount of time
stipulated by the DAL signal (max. 4.5 hours) or when the Peak Demand Off key
is pressed.
· Temporary Appliance Load Reduction (TALR): The refrigerator responds to a
TALR signal by aggressively reducing the load for a short time period. This
function reduces energy consumption by stopping the compressor and controlling
the functions that consume a lot of energy such as the defrost cycle and
making ice. – When the refrigerator operates in TALR mode, “TALR” is displayed
on the refrigerator display. – TALR mode is automatically deactivated after it
lasts for the received duration (max. 15 minutes), or when the Peak Demand Off
key is pressed. The mode is immediately deactivated and the refrigerator
returns to the normal state when the door is opened or closed, or the
dispenser is used.
To check the MAC address 1. Tap the Settings icon on the Home screen. 2.
Scroll down to and open About Family Hub. 3. The screen displays (among
others) the Wi-Fi MAC address.
Peak Demand Off (Override mode) When you want the refrigerator to ignore the
SMART GRID (Demand Response) signal from the utility company, you can activate
Peak Demand Off (Override mode). When you activate Peak Demand Off (Override
mode), the refrigerator ignores the SMART GRID (Demand Response) signal and is
not controlled by the utility company.
Activating and deactivating Peak Demand Off (Override mode) 1. Tap the Fridge
Manager icon on the Home screen. 2. Open the Fridge Settings menu on the
bottom of the screen. 3. Open the Demand Response menu. 4. Turn the Peak
Demand Off (Override mode) on and off. Tap and drag the button to
activate or deactivate “Demand Off”.
NOTE
· Alternatively, you can activate or deactivate Peak Demand Off (Override
mode) using the SmartThings app and the Energy Management function. See the
next page.
Using the Energy Management Function The Energy Management function enables
you to control and monitor your Energy Management refrigerator using the
SmartThings app for your convenience.
NOTE
· To use the Energy Management refrigerator functions, you have to install the
corresponding app first.
1. Operational Status – You can check the DR and Peak Demand status.
2. Energy Consumption Reporting – Shows the accumulated power consumption.
Power consumption data is updated every 10 minutes.
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Operations
NOTE
The energy consumption report may differ from the power consumption
specifications of the product depending on the operating environment and the
stored food. 3. Delay Defrost Capability
– The Delay Defrost Capability function saves energy by delaying the defrost
operation to a time specified by the user. You can configure the time. and
this function will save energy during the specified period in a 24 hour cycle.
If the time is not set, the function works with the default time settings. The
default time settings are below:
– 6 am to 10 am: 1st. November ~ 30th. April – 3 pm to 7 pm: 1st. May ~ 31th.
October
To change the time setting for the Delay Defrost Capability You can change the
time setting for the Delay Defrost Capability on the app.
Provision for Open Access to the Connected Product Requirements 1. SGIP Open
Standards (Smart Energy Profile 2.0 – http://www.csep.org/)
– Energy Consumption Reporting – Demand Response 2. Samsung OPEN API –
Operational Status, User Settings & Messages – ICE Maker Status: GET
/icemaker/status/vs/0 – Door Open Alarm: GET /doors/vs/0 – DR Status: GET
/drlc/vs/0 – Delay Defrost Capability – Set Schedule of the Defrost Delay:
POST /defrost/reservation/vs/0?op=add – Get Schedule of the Defrost Delay :
GET /defrost/reservation/vs/0 – Delete Schedule of the Defrost Delay: POST
/defrost/reservation/vs/0?op=remove – Defrost Delay On/OFF: POST
/defrost/delay/vs/0
Operations
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Dispenser panel (applicable models only)
Operations
01
02
03
01 Water / Lock 03 Crushed Ice
02 Curved Ice
01 Water / Lock (3 sec)
Water
Lock (Dispenser panel / Dispenser lever)
To dispense chilled water, press Water. The corresponding indicator turns on.
To prevent the use of the dispenser panel buttons and the dispenser lever,
press and hold Water for more than 3 seconds. If you press and hold the button
again for more than 3 seconds, the dispenser lock will be deactivated. When
dispenser lock is on, the indicator blinks if any button on the dispenser
panel is pressed or the dispenser lever is pressed.
NOTE
The Lock on the dispenser panel does not affect the controls on the main
panel. To lock the main panel, use the Control Lock function on the main
panel.
02 Curved Ice Curved Ice
Press Curved Ice to dispense curved Ice. The corresponding indicator turns on.
03 Crushed Ice Crushed Ice
Press Crushed Ice to dispense crushed ice. The corresponding indicator turns on.
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Operations
Special features
Water/Ice dispenser (applicable models only) Using the dispenser, you can
dispense water with or without ice. The water dispenser offers 3 options:
chilled water, curved Ice, and crushed ice. To dispense chilled water, press
Water on the dispenser panel. Put a water glass under the dispenser, and then
push the dispenser lever.
To dispense water with ice
1. With the Ice Maker enabled, press Curved Ice or Crushed Ice to select the
ice type.
2. Put a water glass under the dispenser, and then push the dispenser lever
with the glass. Ice will be dispensed from the dispenser.
3. Press Water to select water. 4. Push the dispenser lever with the
glass. Water will be dispensed from the dispenser.
NOTE · The dispenser will stop dispensing if the dispenser lever is pushed for
about 1 minute.
To dispense more water, release and push the lever again. · Make sure the
glass is in line with the dispenser to prevent the dispensed water from
spilling out. · If you do not use the water dispenser for 2-3 days, the
dispensed water may have an
abnormal smell or taste. This is not a system failure. Discard the first 1-2
glasses of water.
Ice maker (applicable models only) The refrigerator has a built-in ice maker
that automatically dispenses ice so that you can enjoy filtered water with
curved ice or crushed ice.
Ice making After you have installed your refrigerator and plugged it in,
follow these instructions to ensure proper ice making and to keep the ice
bucket full of ice: 1. Let the refrigerator operate for at least 24 hours to
ensure optimal performance. 2. Dispense the first 4 to 6 ice cubes into a
glass. 3. Wait another 8 hours and dispense another 4 to 6 ice cubes. 4. Then,
wait another 16 hours and dispense the first glass-full of ice.
NOTE · If you consume all the ice at once, you must wait 8 hours before
dispensing the first 4
to 6 cubes. This ensures that the ice bucket is filled with ice properly.
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· Ice cubes generated rapidly may look white, which is normal.
Diagnosis
If ice does not dispense, first check the ice maker. 1. Press Test on the side
of the ice maker.
You will hear a chime when you press the button. 2. You will hear another
chime if the ice maker is operating properly.
CAUTION
· If the ice making chime rings repeatedly, contact your waterline installer
or a local Samsung service center.
· Do not press Test repeatedly after the ice tray is filled with ice or water.
Water may overflow or ice may jam.
· Do not put food in the ice bucket. The frozen food may damage the ice maker,
especially when you open or close the door.
· When the refrigerator recovers power after a power failure, the ice bucket
may contain a mix of melted and jammed ice cubes, which can prevent the ice
maker from working properly. To prevent this, make sure to empty the ice
bucket so the ice bucket can refill with fresh, loose ice cubes.
· Do not put fingers or any objects into the dispenser outlet or the ice
maker. This can cause physical injury or property damage.
· When reinserting the ice maker tray, make sure that the tray is properly
centered at the entrance. Otherwise, the tray can get stuck.
If You Turn the Ice Maker Off If you press and hold Ice Maker for more than 3
seconds to turn the ice maker off, make sure to remove all ice cubes from the
ice bucket. Remaining ice cubes may clump together, making it difficult to
remove them. To remove the ice bucket, see the Ice bucket (applicable models
only) section on page 52.
NOTE · Removal of the ice bucket does not affect the thermal and mechanical
performance of
the refrigerator.
Operations
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Operations
Ice maker The refrigerator has a built-in ice maker that automatically
dispenses ice. · The overall design and/or accessories may differ with the
model.
· This product has two types of ice makers.
WARNING
Choking hazard: Ice may cause choking in small children.
Operations
Ice making After your refrigerator has been installed and its power cords are
plugged in, follow these instructions to ensure proper ice making and to keep
the ice bucket full of ice.
For first-time use · Let the ice maker make ice for 1-2 days. · Discard the
first 1-2 buckets of ice to remove impurities in the water supply system.
Diagnosis
· The overall design and/or accessories may differ from the model.
· If ice does not dispense, first check the status of ice maker using the Test
button on the bottom of the ice maker.
· Press the Test button on the bottom of the ice maker. You will hear a chime
(ding-dong) when you press the button. You will hear another chime if the ice
maker is operating properly.
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· Ice accumulating on one side of the tray is normal. Arrange the ice evenly
in the tray to store more ice.
· Take caution when removing the ice bucket, the ice cubes may pour down from
the tilt.
Operations
CAUTION
· Leaving the water line disconnected may cause the water valve to produce a
buzzing sound over time. If this is the case, make sure to turn the ice making
function (Cubed Ice / Ice Bites ) off.
· If the ice making chime rings repeatedly, contact the waterline installer or
a local Samsung service center.
· Do not put food in the ice bucket. The frozen food may damage the ice maker,
especially when you open or close the door.
· When the refrigerator recovers power after a power failure, the ice bucket
may contain a mix of melted and jammed ice cubes, which can prevent the ice
maker from working properly. To prevent this, make sure to empty the ice
bucket before using the refrigerator.
· Do not put fingers or any objects into the ice maker. This can cause
physical injury or property damage.
· Due to sublimation, ice stored in the freezer for a long time gets smaller
and then forms large ice chunks. Therefore, if it will be a long time before
you use ice, turn the ice maker off as follows.
· Use the new hose-sets supplied with the appliance only. Do not re-use an old
hose set.
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Maintenance
Handling and care
Ice bucket (applicable models only) If you do not dispense ice for an extended
period, ice may form clumps inside the bucket. If this happens, remove and
empty the ice bucket.
1. To remove the ice bucket, gently lift it up, then pull it out slowly while
holding the bottom of the bucket with one hand and the side with the other
hand.
2. Empty the bucket.
3. When done, put the bucket back into position. If the bucket does not fit
in, turn the helix screw 90 degrees, and then try again.
If the ice bucket is not firmly inserted, turn the Helix (A) 90 degrees, and
then try again.
A
4. After putting the bucket back into position, gently pull it down and make
sure it is firmly sitting on the slot.
Maintenance
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CAUTION
· Do not apply excessive force to the bucket cover. The cover may break. · Do
not forcefully close the door. Water may spill over the ice maker. · To
prevent injury, make sure to clean up any ice or water that has fallen on the
floor. · To prevent accidents or injury, do not let children play with the
water dispenser or the
ice maker. · Do not put your hand or an object into the ice chute. This may
cause physical injury or
product damage. · Use only the provided ice bucket. Third-party ice buckets
may cause a system failure.
NOTE · The water pressure required for ice making is between 30 to 120 psi
(206 to 827 kPa). · Noise from the ice maker as it produces ice during the ice
making process is normal. · While the door is open, neither the ice maker nor
the water dispenser operates.
Shelves
CAUTION
Glass containers may scratch the surface of glass shelves. Removing the fridge
shelf
1. Fully open the fridge door. 2. Hold the front of the shelf and gently
lift it and pull it forward.
3. Tilt the shelf to its side.
Maintenance
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Maintenance
4. Pull out the shelf to remove.
Maintenance
Inserting the fridge shelf Quick Space shelf *
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Before you insert the shelf, check the shape of the back of the shelf. Then,
insert the shelf in the reverse order of removal.
CAUTION
· The shelf must be inserted correctly. Do not insert it upside down or back
to front.
· Shelves are heavy, therefore be careful when you handle them.
· To remove a shelf, fully open the corresponding door. Hold the front of the
shelf, and then gently lift up and pull out. NOTE
Do not lift up the shelf fully when removing or reinserting the shelf. The
rear wall of the fridge room can be dented. · To reinsert, hold the shelf at
an angle
so the front is higher than the back, and then insert the top hook into the
top shelf notch. Then, lower the shelf and insert the bottom shelf hook into
the bottom shelf notch.
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Vegetable shelf
Hold the left front of the right shelf with your right hand and lift the left
shelf with your right thumb to disassemble it.
CAUTION
· The tempered glass shelves are heavy. Use caution when removing them.
· The shelf must be inserted correctly. Do not insert upside down.
· Glass containers may scratch the surface of glass shelves.
1. Fully open the fridge door. 2. Lift up the front of the shelf and pull it
to release the shelf from the holder at the rear wall.
3. Pull out to remove.
Maintenance
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Maintenance
Door bins
Fridge drawers
· To remove the door bin, hold the front sides of the bin, and then gently
lift up to remove.
· To reinsert, insert the door bin slightly above its final location making
sure that the back of the bin is against the door. Hold the rear of the door
bin with both hands, and then press down so that it fits snugly.
CAUTION
· Do not remove a bin that is filled with food. Empty the bin beforehand.
· Use caution when opening the door if the bottom bin contains larger bottles,
which may fall over.
· Do not allow children to play with the bins. Sharp corners of the bin may
cause injury.
Gently lift up the front of the drawer and slide out. · We recommend that you
remove the
door bins before removing the drawer. This is to prevent damage to the door
bins. · To reinsert, insert the drawer into the frame rails and then slide
inward.
Maintenance
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Wide Pantry
Freezer baskets Upper basket
· To remove, fully open the Wide Pantry. Then, slightly lift the front side
and pull straight out.
· To reinsert, push the rails to the back of the refrigerator. Then, place the
Wide Pantry onto the rails and slide it back until it is in place.
1. To remove, fully slide open the freezer drawer. Lift up the rear of the
upper basket and tilt it downward so that the front of the upper basket tilts
upward.
2. Then, lift up the front and pull to remove. NOTE
To reinsert, align the front wheels of the upper basket with the end of the
lower basket. Slide the upper basket to the front.
Maintenance
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Maintenance
Lower basket
1. To remove, fully slide open the freezer drawer. Lift up the rear of the lower basket and tilt it downward so that the front of the lower basket tilts upward.
2. Then, lift up the front and pull to remove. NOTE
To reinsert, put the basket onto the rail assembly rear side first.
CAUTION
· Do not twist the basket when removing or reinserting the basket. The basket
can be scratched.
· To prevent physical injury, property damage, or suffocation, keep children
away from freezer baskets that have been removed.
· Put the wheels of the upper basket on the end of the rails of the lower
basket. Then, slide the upper basket all the way to the front. Otherwise, the
drawer will not open or close properly, which will cause frost to build up.
Maintenance
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Cleaning
Interior and exterior
WARNING
· Do not use benzene, thinner, home/car detergent, or CloroxTM to clean the
refrigerator. They may damage the surface of the refrigerator and cause a
fire.
· Do not spray water onto the refrigerator. This may cause electric shock. ·
Do not put fingers or other objects into the dispenser hole.
CAUTION
· Do not spray water directly on the LCD display or speaker. This may cause
fire, electric shock, or damage.
· Do not scratch the LCD display or speaker. This may cause permanent damage.
Regularly use a dry cloth to remove all foreign substances such as dust or
water from the power plug terminals and contact points. 1. Unplug the power
cord. 2. Use a moistened, soft, lint-free cloth or paper towel to clean the
refrigerator’s interior
and exterior. 3. When done, use a dry cloth or paper towel to dry well. 4.
Plug in the power cord.
Inner-view camera
NOTE Use a cotton swab or microfiber cloth to clean the camera on the left-
side door of the fridge.
Rubber seals If the rubber seals of a door become dirty, the door may not
close properly and reducing refrigerator performance and efficiency. Use a
mild detergent and damp cloth to clean the rubber seals. Then, dry well with a
cloth.
Rear panel
To keep cords and exposed parts of the rear panel free of dirt, vacuum the
panel once or twice a year.
Maintenance
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Maintenance
CAUTION
Do not remove the rear panel cover. An electric shock may occur.
Replacement
Water filter (applicable models only)
WARNING
· Do not use third-party water filters. Use only Samsung-provided or -approved
filters. · Unapproved filters may leak and damage the refrigerator, causing
electric shock.
Samsung is not responsible for any damage that may occur from use of third-
party water filters. The “Replace water filter” message appears on the main
panel to let you know it is time to replace the water filter. Before replacing
the filter, make sure the water supply line is shut off.
1. Shut off the water supply line. 2. Turn the knob of the filter cartridge
90 degrees counterclockwise (1/4 turn). The filter cartridge unlocks.
3. Pull out to remove the cartridge. – If the water filter is severely
contaminated, the cartridge may not be easy to remove. If that is the case,
use force to remove the cartridge. – To prevent water leaks from the filter
opening, pull the cartridge straight out while removing it.
4. Insert a new filter cartridge. Use only Samsung-provided or approved
filters.
Maintenance
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5. Turn the cartridge knob clockwise to lock into place.
6. On the Home screen, tap Fridge Manager > Fridge Settings > Water Filter,
and then select Reset.
7. When you are done replacing the filter, open the water valve and run water
through the dispenser for about 7 minutes. This is to remove impurities and
air from the water line.
NOTE
· A newly installed filter may cause the water dispenser to spurt water
briefly. This is because air has entered the waterline.
· The replacement process may cause the water dispenser to drip for a short
period of time. If it drips, simply wipe up any water on the floor with a dry
towel.
Reverse osmosis water filtration system The water pressure of the water supply
system to a reverse osmosis water filtration system must be between 30 to 120
psi (206 to 827 kPa). The water pressure of the reverse osmosis water
filtration system to the refrigerator’s cold water line must be at least 40
psi (276 kPa). If the water pressure is below these specifications: · Check if
the sediment filter in the reverse osmosis system is blocked. Replace the
filter
if necessary. · Refill the water tank in the reverse osmosis system with
water. · If your refrigerator has a water filter, it may further reduce the
water pressure when
used in conjunction with a reverse osmosis system. Remove the water filter.
For more information or servicing, contact a licensed plumbing professional.
Ordering a new filter To purchase a new water filter, contact a local Samsung
service center or visit www. samsungparts.com on the web.
LED Lamps To replace the lamps of the refrigerator, contact a local Samsung
service center.
WARNING
· The lamps are not user-serviceable. Do not attempt to replace a lamp
yourself. This can cause electric shock.
Maintenance
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Troubleshooting
Before calling for service, review the symptoms and recommended solutions
below. If none of the suggested solutions resolve your problem, please visit
our website at www. samsung.com or call Samsung Customer Care at 1-800-SAMSUNG
(726-7864). Note that you will be charged for any service visits in which no
defects were found.
General
Temperature Symptom
Fridge/freezer does not operate. Fridge/freezer temperature is warm.
Fridge/freezer is over-cooling.
Possible causes
Solution
· Power cord is not plugged in · Properly plug in the power
properly.
cord.
· Temperature control is not set correctly.
· Set the temperature lower.
·
Refrigerator is located near a heat source or direct sunlight.
·
Keep the refrigerator away from direct sunlight or a heat source.
· Not enough clearance between refrigerator and nearby walls or cabinets.
· Make sure there is a gap of at least 2 inches (5 cm) between the refrigerator back and sides and any nearby walls or cabinets.
· Energy Saver mode is activated.
· Deactivate Energy Saver mode.
· The refrigerator is overloaded. Food is blocking the refrigerator vents.
· Do not overload the refrigerator. Do not allow food to block vents.
· Temperature control is not set correctly.
· Set the temperature higher on the main panel.
Troubleshooting
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Symptom
Possible causes
Interior wall is hot.
· Refrigerator has heat-proof piping in the interior wall.
Solution
· To prevent condensation from forming, the refrigerator has heat-proof piping
in the front corners. If the ambient temperature rises, this equipment may not
work effectively. This is not a system failure.
Odors Symptom
Refrigerator has odors.
Possible causes · Spoiled food. · Food with strong odors.
Solution
· Clean the refrigerator and remove any spoiled food.
· Make sure strong smelling food is wrapped airtight.
Frost
Symptom Frost around the vents.
Frost on interior walls.
Possible causes · Food is blocking the vents.
· Door is not closed properly.
Solution
· Make sure no food blocks the refrigerator vents.
· Make sure food does not block the door. Clean the door gasket.
Troubleshooting
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Troubleshooting
Condensation
Symptom
Condensation forms on the interior walls.
Possible causes
· If door is left open, moisture enters the refrigerator.
· Food with high moisture content.
Solution
· Remove the moisture and do not leave a door open for extended periods of
time.
· Make sure food is wrapped airtight.
Water/ice (dispenser models only)
Symptom Water flow is weaker than normal.
Ice maker makes a buzzing sound.
Ice maker does not make ice.
Possible causes
· Water pressure is too low.
· The ice maker function is activated, but the water supply to the
refrigerator has not been connected.
· Ice maker has just been installed.
· Freezer temperature is too high.
· Dispenser panel Lock is activated.
· Ice maker is off.
Solution
· Make sure the water pressure is between 30 to 120 psi (206 to 827 kPa).
· Press Ice Maker on the main panel to turn off the ice maker or connect the
water supply line to the refrigerator.
· You must wait for 1 to 2 days for the refrigerator to make ice.
· Set the freezer temperature below 0 °F (-18 °C) or -4 °F (-20 °C) in warm
ambient air.
· Deactivate dispenser panel Lock.
· Turn on the ice maker.
Troubleshooting
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Symptom
Ice does not dispense.
Possible causes
· Ice may jam if the ice dispenser is not used for a long time (approx. 3
weeks).
· Ice bucket is not properly inserted.
Solution
· If you won’t be using the refrigerator for a long time, empty the ice bucket
and turn off the ice maker.
· Make sure the ice bucket is properly inserted.
· Check the water installation conditions.
· Water line is not connected properly or water supply is not on.
· Water line is not connected properly or water supply is not on.
· Check the water installation conditions.
Water does not dispense.
· Dispenser panel Lock is activated.
· Deactivate dispenser panel Lock.
· Use only Samsung-provided
· A third-party water filter was
or approved filters.
installed.
· Unapproved filters may leak
and damage the refrigerator.
· The “Replace water filter” message appears on the main panel.
· Replace the water filter. After replacing, reset the filter in Fridge Manager > Fridge Settings > Water Filter.
Troubleshooting
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Troubleshooting
Do you hear abnormal sounds from the refrigerator?
Before calling for service, review the information below. If you still have
questions about sounds your refrigerator is making, please call Samsung
Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged for
any service visits related to normal operating sounds in which no defects were
found.
These sounds are normal.
· When starting or ending an operation, the refrigerator may make sounds
similar to a car engine ignition. As the operation stabilizes, the sounds will
decrease.
Clicking! or Chirping!
Buzzing!
· While the fan is operating, these sounds may occur. When the refrigerator reaches the set temperature, the fan sound will stop.
SSSRRR!
Whir!
Troubleshooting
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· During a defrost cycle, water may drip on the defrost heater, causing
sizzling sounds.
HiSS!
· As the refrigerator cools or freezes, refrigerant gas moves through sealed
pipes, causing bubbling sounds.
Bubbling!
· As the refrigerator temperature increases or decreases, plastic parts
contract and expand, creating knocking noises. These noises occur during the
defrosting cycle or when electronic parts are working.
Cracking!
Troubleshooting
· For ice maker models: When the water valve opens to fill the ice maker, you
may hear a buzzing sound.
· Due to pressure equalizing when you open and close the refrigerator door,
you may hear a whooshing sound.
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Troubleshooting
SmartThings
Symptom
Could not find “SmartThings” in the app market.
The SmartThings app fails to operate.
The SmartThings app is installed but is not connected to my refrigerator.
Could not log into the app.
An error message appears when I try to register my refrigerator. The
SmartThings app is successfully connected to my refrigerator but does not run.
Action
· The supporting software version of the SmartThings app is subject to change
according to the OS supporting policy the manufacturer provides. In addition,
as for the SmartThings app or the functions that the app supports, the new
application update policy on the existing OS version can be suspended due to
usability or security reasons.
· The SmartThings app is available for applicable models only.
· The old Samsung Smart Refrigerator app cannot connect with Samsung Smart
Home models.
· You must log into your Samsung account to use the app. · Make sure that your
router is operating normally. · If the Wi-Fi icon on the refrigerator’s
display is off, this
indicates that no network connection has been established yet. In this case,
use the SmartThings app to connect and register your refrigerator to the
access point (AP) of your house.
· You must log into your Samsung account to use the app. · If you don’t have a
Samsung account, follow the app’s
onscreen instructions to create one.
· Easy Connection may fail due to the distance from your access point (AP) or
electrical interference from the surrounding environment. Wait a moment and
try again.
· Exit and restart the SmartThings app, or disconnect and reconnect the
router.
· Power off the refrigerator, and then power it on again after 1 minute.
Troubleshooting
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LCD
Symptom
Cannot connect to my TV.
The inner view picture looks bulged out or incomplete.
The displayed measurement on the Fridge Manager is not correct.
Action
· This refrigerator can connect only with Samsung Smart TV 6400 series or
higher models released since 2015. Please check the model name of your TV
first.
· Network connections may suffer temporary interruptions. Turn your TV off,
and then try again.
· The edges of the inner view may look bulged out. The bulging is caused by
the convex lens of the camera.
· The inner view may be incomplete due to the blind spots on the left and
right corners or screened depending on the layout of food items. Make sure to
place food items in the front center.
· The displayed conditions may differ from the actual temperature and
humidity.
Troubleshooting
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Troubleshooting
Smart Grid (applicable models only)
Symptom
What Do I Need to use the Energy Management and Smart Grid functions?
Why isn’t the Energy Management function working normally?
Why isn’t the Delay Defrost Capability working normally?
Action
To use the Smart Grid (Demand Response) and Energy Management functions on
your refrigerator, you need the following: Devices · A wireless access point
(router) · A Samsung Energy Management-supported refrigerator · A smartphone
Registration · Connect your refrigerator to your home Wi-Fi network. ·
Register for the EMS service with your electric company.
Your electric company must have an EMS (Energy Management System) supporting
SEP (Smart Energy profile). App · Download the SmartThings app from the Google
Play Store, Apple App Store, or Samsung Galaxy Apps. · Install and run the
SmartThings app on your smartphone.
· Make sure that your home router is operating normally with proper Internet
service and connection.
· Make sure that the refrigerator is connected to the AP (router).
Checkpoints · Connect your smartphone to the router (AP, Access Point),
and then check if you can browse the Internet on the smartphone.
· Make sure that your home router is operating normally with proper Internet
service and connection.
Troubleshooting
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LIMITED WARRANTY
LIMITED WARRANTY (U.S.A.)
SAMSUNG REFRIGERATOR
LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF PURCHASE This
SAMSUNG brand product, as supplied and distributed by Samsung Electronics
America, Inc. (SAMSUNG) and delivered new, in the original carton to the
original consumer purchaser, is warranted by SAMSUNG against manufacturing
defects in materials or workmanship for the limited warranty period of: One
(1) year parts and labor Five (5) years parts and labor on Sealed
Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and
Connecting Tubing) Ten (10) years part and Five (5) years labor on Digital
Inverter Compressor Only
This limited warranty is valid only on products purchased and used in the
United States that have been installed, operated, and maintained according to
the instructions attached to or furnished with the product. To receive
warranty service, the purchaser must contact SAMSUNG at the address or phone
number provided below for problem determination and service procedures.
Warranty service can only be performed by a SAMSUNG authorized service center.
The original dated bill of sale must be presented upon request as proof of
purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty
service.
SAMSUNG will provide in-home service within the contiguous United States
during the warranty period at no charge, subject to availability of SAMSUNG
authorized servicers within the customer’s geographic area. If in-home service
is not available, SAMSUNG may elect, at its option, to provide transportation
of the product to and from an authorized service center. If the product is
located in an area where service by a SAMSUNG authorized servicer is not
available, you may be responsible for a trip charge or required to bring the
product to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the
service agent.
During the applicable warranty period, a product will be repaired, replaced,
or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use
new or reconditioned parts in repairing a product, or replace the product with
a new or reconditioned product. Replacement parts and products are warranted
for the remaining portion of the original product’s warranty or ninety (90)
days, whichever is longer. All replaced parts and products are the property of
SAMSUNG and you must return them to SAMSUNG.
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LIMITED WARRANTY (U.S.A.)
This limited warranty covers manufacturing defects in materials or workmanship
encountered in normal household, noncommercial use of this product and shall
not cover the following: damage that occurs in shipment, delivery,
installation, and uses for which this product was not intended; damage caused
by unauthorized modification or alteration of the product; product where the
original factory serial numbers have been removed, defaced, changed in any
way, or cannot be readily determined; cosmetic damage including scratches,
dents, chips, and other damage to the product’s finishes; damage caused by
abuse, misuse, pest infestations, accident, fire, floods, or other acts of
nature or God; damage caused by use of equipment, utilities, services, parts,
supplies, accessories, applications, installations, repairs, external wiring
or connectors not supplied or authorized by SAMSUNG; damage caused by
incorrect electrical line current, voltage, fluctuations and surges; damage
caused by failure to operate and maintain the product according to
instructions; in-home instruction on how to use your product; and service to
correct installation not in accordance with electrical or plumbing codes or
correction of household electrical or plumbing (i.e., house wiring, fuses, or
water inlet hoses). The cost of repair or replacement under these excluded
circumstances shall be the customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance or
installation are not covered by this limited warranty. Please contact SAMSUNG
at the number below for assistance with any of these issues.
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST
PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitations or exclusions may not apply
to you. This warranty gives you specific rights, and you may also have other
rights, which vary from state to state.
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LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR
REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS LIMITED
WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING BUT NOT LIMITED TO TIME AWAY FROM WORK, HOTELS AND/OR
RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO
REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE
CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental
or consequential damages, so the above limitations or exclusions may not apply
to you. This warranty gives you specific rights, and you may also have other
rights, which vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product.
No warranty or guarantee given by any other person, firm, or corporation with
respect to this product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660
1-800-SAMSUNG (726-7864) www.samsung.com/us/support
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Warranty Information (CANADA)
If your refrigerator needs service
Do not hesitate to call any Samsung Authorized Service Center nearby giving
them your name, address and telephone number if your product is not
functioning properly.
Limited Warranty for Original Purchaser
This Samsung product is warranted by Samsung Electronics Canada Inc.
(hereafter referred to as SECA) against manufacturing defects in material or
workmanship for the following periods: Labor: 1 year (in-home) Parts: 1 year
Inverter Compressor: 10 years (Part only) SECA further warrants that if this
product fails to operate properly within the specified warranty period and the
failure is due to improper workmanship or defective material, SECA will repair
or replace the product at its option. In-home service is not available in all
areas. Contact us to find out if in-home service is currently available in
your area by using the contact information at the back of this warranty. All
warranty repairs or part replacements must be performed by a SECA Authorized
Service Center. (To find the nearest SECA Service Center, call 1-800-SAMSUNG
(7267864) or visit our web site at www.samsung.com/ca)
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Obligation to the Original Owner
The original dated sales receipt must be retained by the customer and is the
only acceptable proof of purchase. It must be presented to a SECA Authorized
Service Center at the time service is requested before warranty services are
rendered. On all carry-in models, transportation to and from the Authorized
Service Center is the responsibility of the customer.
Exclusions of the Warranty
This warranty does not cover damage due to accident, fire, flood, and/or other
Acts of God, misuse, incorrect line voltage, improper installation, improper
or unauthorized repairs, commercial use, or damage that occurs during
shipping. Customer adjustments which are explained in this owners manual are
not covered under the terms of this warranty. This warranty will automatically
be voided for any unit found with a missing or altered serial number. This
warranty is valid only on products purchased and used in Canada.
SAMSUNG CUSTOMER CARE CENTER
Samsung Electronics Canada Inc. 2050 Derry Road West
Mississauga, Ontario L5N 0B9 Canada
1-800-SAMSUNG (726-7864) www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
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Regulatory Notice
FCC Notice
FCC CAUTION:
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Contains Transmitter Module FCC ID: A3LCCBQ730M This device complies with Part
15 of FCC Rules. Operation is Subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) This device must
accept any interference received including interference that cause undesired
operation.
For products available in the US and Canadian markets, only channels 1~11 are
available. You cannot select other channels.
FCC STATEMENT:
This equipment has been tested and found to comply within the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures: · Reorient or relocate the receiving antenna ·
Increase the separation between the equipment and receiver · Connect the
equipment to an outlet that is on a different circuit than the receiver. ·
Consult the dealer or an experienced radio/TV technician for help.
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated so
there is at least 8 inches (20 cm) between the radiator and your body. This
device and it’s antennas must not be co-located or operated in conjunction
with any other antenna or transmitter except in accordance with FCC multi-
transmitter product procedures.
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IC Notice
Contains Transmitter Module IC: 649E-CCBQ730M The term “IC” before the radio
certification number only signifies that Industry Canada technical
specifications were met. Operation is subject to the following two conditions
: (1) this device may not cause interference, and (2) this device must accept
any interference, including interference that may cause undesired operation of
the device. This Class B digital apparatus complies with Canadian ICES-003.
For products available in the US and Canadian markets, only channels 1~11 are
available. You cannot select other channels.
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits set forth
for an uncontrolled environment. This equipment should be installed and
operated so there is at least 8 inches (20 cm) between the radiator and your
body. This device and it’s antennas must not be co-located or operated in
conjunction with any other antenna or transmitter except in accordance with
FCC multi-transmitter product procedures.
SAVE THESE INSTRUCTIONS
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Regulatory Notice
Model Variant Model
Responsible Party – U.S. Contact Information
RF32CG5900SR, RF27CG5900SR
RF32CG5900, RF27CG5900 (The symbol “*” can be any alphanumeric character.)
Samsung Electronics America, Inc. 85 Challenger Road.
Ridgefield Park. NJ 07660 Phone: 1-800-SAMSUNG (726-7864)
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
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Memo
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Scan the QR code* or visit www.samsung.com/spsn to view our helpful How-to Videos and Live Shows
- Requires reader to be installed on your smartphone
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please
contact the SAMSUNG Customer Care Center.
Country
U.S.A CANADA
Contact Center
1-800-SAMSUNG (726-7864) 1-844-SAM-PAYS (726-7297)
1-800-SAMSUNG(726-7864) 1-844-SAM-PAYS (726-7297)
Web Site
www.samsung.com/us/support
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
DA68-04752R
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Refrigerador
Manual del usuario
RF32CG**/RF27CG** Electrodoméstico independiente
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References
- Samsung Replacement Parts | Genuine Spare Parts & Accessories
- P65Warnings.ca.gov
- Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
- Samsung Canada | Mobile | TV | Home Appliances
- Aide et assistance : produits | Samsung Canada
- Product Help & Support | Samsung CA
- Support Home | Official Samsung Support US
- Samsung Replacement Parts | Genuine Spare Parts & Accessories
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