SAMSUNG SSD macOS Software User Guide
- October 27, 2023
- Samsung
Table of Contents
SSD macOS Software
SAMSUNG PROPRIETARY
Samsung Portable SSD
macOS Compatibility Troubleshooting Guide
Revision 1.0
DISCLAIMER
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Background
macOS security policies are continuously updated, so some users may encounter software that is not distributed by Apple incompatible with macOS. Portable SSD Software included in Samsung Portable SSDs may run into such incompatibility issue.
[Examples]
A “System Extension Blocked” message appears when installing Samsung Portable SSD Software.
Example of error message
“No Samsung Portable SSD is connected.” message appears even though the Samsung Portable SSD Software has been installed on the device running macOS
Example of error message
Troubleshooting Guide
The issues vary depending on the macOS version. If you encounter a problem when running the Samsung Portable SSD software on macOS, please follow the steps below:
1. Check which version of macOS your system is running and whether you have the latest version1 of the Portable SSD Software (version 1.6.6 or higher).
The latest version of the Portable SSD Software can be found at http://www.samsung.com/semiconductor/minisite/ssd/download/tools/ . Please note that the software for the T7 Touch and T7 is different from the software for previous generations of portable SSD (T5, X5, and lower).
PORTABLE SSD SOFTWARE
Software available on the SSD mini-site
2. Change software settings in your system running macOS in order to use the software. Open “Security & Privacy” in the “System Preferences” menu. Click the “Allow” button next to the message, “System software from developer “Samsung Electronics” was blocked from loading”.
1 Please refer to the following link for more details on how to find out your macOS version https://support.apple.com/en-us/HT201260 Revision 1.0
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Security & Privacy settings
Re-connect your Portable SSD to the device running macOS system and execute the Samsung Portable SSD Software.
3. If the problem continues, delete and re-install the Samsung Portable SSD Software.
4. If the problem does not get resolved even after following the troubleshooting guidelines, please contact an authorized Samsung service center.
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References
- Samsung Magician & SSD Tools & Software Update | Samsung Semiconductor Global
- Solid State Drives - Internal SSDs | Samsung US
- Support Home | Official Samsung Support US
- Find out which macOS your Mac is using - Apple Support