Avantree Z-PKQG-D6129-BLK-V5 Duet Dual Wireless Headphones TV Watching User Guide

Avantree Z-PKQG-D6129-BLK-V5 Duet Dual Wireless Headphones TV Watching

Video Guide

Prefer to watch a video tutorial? Scan the QR code below or visit avantree.com/duet/video for a step-by-step guide.

VIDEO GUIDE

Personal Setup Guides

You can also book a 1-on-1 setup appointment with one of our support agents at avantree.com/book-a-call

Box Contents

• A. Transmitter/ Charging Dock
• B. 2 Headphones
• C. Power Cable for Transmitter
• D. USB C Charging Cable for Headphones
• E. Optical Audio Cable (5ft / 1.Sm)
• F. AUX 3.5mm Cable (5ft / 1.Sm)
• G. AUX 3.5mm to RCA Adapter (1ft / 35cm)
• H. USB Adapter
  
  

To view and purchase Duet accessories, please visit avantree.com/duet/accessories

Product Overview

Front LED

1. Blue-power on/ normal volume mode Green= boosted volume mode Red & blue= pairing mode
   Back LED2

2. Solid White=valid audio signal detected Flashing=no valid audio signal detected; please adjust TV audio settings

Connection/charging LED’
1 Solid blue=connected Flashing Red and Blue – pairing mode Solid red=charging

EQ mode indicator’ Orange= balanced audio White= clear voice mode

Button Functions Transmitter

| Switch to “ON / OFF” position to turn the transmitter on I off
---|---
Hold in “PAIR ” position for 5 seconds to enter pairing mode
| Switch to match your desired audio input method

VOL BOOST

| Press once to switch between normal and boosted volume modes

Button Functions Headphones

| Switch to “ON / OFF” position to turn the headphones on I off
---|---
Hold in PAIR position for 5 seconds to enter pairing mode
| Press once to adjust volume
| Press once to mute/unmute the headphones
Clear Voice Balanced
| Switch between balanced and clear voice audio mode
Mono/ Stereo
| Press once to switch between mono / stereo mode

Charging Headphones & Powering Transmitter

Place the headphones onto the transmitter/ charging dock in order to charge. The LED charging indicator on top of the charging dock will turn red while charging, and off once charging is complete.

You can also charge the headphones through their power ports using the USB C charging cable (Figure D) and a USB adapter. A solid red light indicates that charging is in progress; once the light turns off, your headphones will be at full battery.

The transmitter does not require charging. However, it must be connected to a power source via the provided power cables (Figure C) in order to function. Plug transmitter into either a nearby wall outlet or TV’s USB power port.

Connecting To Your TV

Once the transmitter is connected to power source, you can then connect it to TV’s audio output ports. You can choose one of 3 different ways to do this:

1. Optical port (recommended) – plug the provided optical audio cable (Figure E) into the TV’s optical OUT or”OPT I OUT” port, then plug the other end into the transmitter’s optical port in the “INPUT FROM TV” section.
   Switch the Audio Input Selector on the transmitter to OPT position.
   

2. AUX 3.5mm port – plug the provided AUX 3.5mm audio cable (Figure F) into the TV’s AUX 3.5mm output port, then plug the other end into the transmitter’s AUX 3.5mm input port in the “INPUT FROM TV” section.
   Switch the Audio Input Selector on the transmitter to AUX position.
   

3. RCA port – connect the provided RCA adapter (Figure G) to the AUX 3.5mm audio cable (Figure F). Plug the red & white RCA connectors into the TV’s “AUDIO OUT” ports, then plug the other end into the transmitter’s AUX 3.5mm input port in the “INPUT FROM TV” section.
   Switch the Audio Input Selector on the transmitter to AUX position.
   

FOR OPTICAL CONNECTIONS ONLY Setting Up Your TV

If you connected to your TV via the optical OUT or”OPT / OUT”port, you’ll need to configure your TV settings before you’ll receive audio.

STEP 1

Using your TV’s remote control, press the SETTINGS button and navigate to the AUDIO tab within the settings menu. (Please note that there may be differences in the setting names depending on your brand of TV).

STEP2

Proceed to AUDIO OUTPUT and select”OPTICAL OUT/ EXTERNAL SPEAKER”. Many TVs will do this automatically; skip this step as needed.

STEP3

Go back to the AUDIO tab in your SETTINGS, then navigate to DIGITAL OUTPUT and turn “PCM / STEREO” ON or “DOLBY” OFF.

If you’re having trouble finding these settings, you can scan the QR code correlating to your TV’s brand OR visit avantree.com/duet/tv-audio- settings for a more detailed guide.

• LG
  

• SONY
  

• SAMSUNG
  

Connecting the Headphones

Now that your transmitter is set up, all that’s left is connecting the headphones.

STEP 1

First, power everything on.

STEP2

The transmitter and 2 headphones will auto connect, once connected, the headphones’ connection LEDs turn solid blue.

Adding More Headphones

You can add up to 100 Duet-Extra headphones to your setup while maintaining low latency. Please note that ONLY Duet-Extra headphones are compatible due to private protocol connections.

STEP 1

On your transmitter, slide and hold the power switch to the “PAIR” position for 5 seconds. The LED indicator will flash red & blue.

STEP2

Turn on your pair of Duet-Extra headphones, then slide and hold the power switch to the “PAIR” position until the LED indicator flashes red & blue.

STEP 3

Once connected, the headphones’ connection LED indicator will turn solid blue.

Repeat these steps to add up to 100 headphones to your setup.
To purchase DuetExtra headphones, scan the QR code below-

DUET-EXTRA HEADPHONES avantree.com/duet-extra-headphones

Listening With A Soundbar

The pass-through function allows you to listen through both the headphones and an external sound bar/ stereo AVR simultaneously.

STEP 1

Set up the transmitter and connect it to your TV

STEP 2

Plug an additional optical, 3.5mm AUX, or RCA audio cable into the correlating audio port in the transmitter’s “BYPASS OUTPUT TO SPEAKER” section.

STEP 3

Plug the other end into your external sound system, then you’re good to go.

Specifications Transmitter

Specifications Headphones

Troubleshooting

Below are some of the most common questions people have during setup. You can find a full FAQ list at avantree.com/support/duet, or contact support@avantree.com directly for additional assistance.

Why don’t I get sound when watching Netflix / Prime Video?

You may need to change your TV’s audio settings an additional time when watching Netflix / Prime Video. This can be due to the movie being in Dolby Digital Surround Sound format, or because you’re watching with a separate streaming device/ cable box.
While Netflix / Prime Video is open, go into your TV’s audio settings and make sure that the audio output is set to”PCM / STEREO”and that”DOLBY”is turned OFF. Other Tips:
If your TV’s HDMI ARC port is in use, your optical audio output port might not work. Try connecting the transmitter via RCA/ AUX or unplugging the HDMI ARC.
It’s best to keep your transmitter at least 40 inches (1 m) away from WIFI routers in order to avoid interference.

Contact Us

Ticket Support avantree.com/submit-a-ticket

Support Email support@avantree.com

USA/CA + 1800 232 2078 (US Toll Free, 9am-6pm PST, Mon-Fri)
UK +44 20 8068 2023 (9am-6pm, GMT, Mon-Sat)
DE +49 32221097297 (11 am-9pm, CET, Mon-Sat)
FR + 33 176340312 (11 am-9pm, CET, Mon-Sat)
IT +39 06 9480 3330 (9am-6pm, CET, Mon-Sat)
ES + 34 931786261 (9am-6pm, CET, Mon-Sat)
AU + 61 2 8310 9897 (11am-7pm, Sydney Time, Mon-Fri)

Live Chat avantree.com (18/h weekday)

Videos avantree.com/duet/video

Faqs avantree.com/support/duet

Customer Support

Manufacturer:
Avantronics Limited
Luohu District, Shenzhen 518000 China
+86 755 8228 5022 support@avantree.com
US Importer:
Avantree Corporation
San Jose, California 95119 USA
+ 1 800 232 2078 support@avantree.com
UKlmporter:
Avantree Limited
Watford, WD180 0HQ UK
+44 20 8068 2023 support@avantree.com

Servicer in Europe:
Gizmex GmbH,
Sternstr. 67, 40479 Dusseldorf, Germany
+49 322 2109 7297 support@avantree.com

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