Avantree WSHT-5049 Quartet Multiple Wireless Headphones 4 Pack User Manual
- May 15, 2024
- Avantree
Table of Contents
- Avantree WSHT-5049 Quartet Multiple Wireless Headphones 4 Pack
- Product Overview
- FAQ
- Box Contents
- Product Introduction (Headphones)
- Product Introduction (Transmitter)
- Setting Up
- Connecting the Headphones to the Transmitter
- Charging the Headphones
- Advanced Features
- Specifications
- Contact Us
- FAQ
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Avantree WSHT-5049 Quartet Multiple Wireless Headphones 4 Pack
Specifications
- Model No.: WSHT-5049
- Power Source: Power Cable
- Audio Input: AUX / OPT
- Number of Headphones: 4
Product Overview
The Quartet is a versatile audio system that includes 4 headphones and a transmitter. The headphones offer features like EQ adjustment for music or clear voice mode, volume control, and a LED indicator. The transmitter allows for easy pairing, volume adjustment, and switching between audio input modes.
Headphones Usage Instructions
- To turn the headphones on or off, switch the button to the ON/OFF position.
- To enter pairing mode, hold the button in the PAIR position for 3 seconds.
- Adjust the volume by pressing or holding the volume button.
- Mute or unmute the headphones by pressing the corresponding button once.
- To switch between balanced and clear voice modes, press the EQ button.
Transmitter Usage Instructions
- To power on or off the transmitter, slide the ON/OFF switch.
- To pair additional Quartet-Extra headphones, press and hold the PAIR button for 2 seconds.
- Switch between AUX and OPT audio input by pressing the corresponding button.
- Adjust the volume by pressing the volume adjustment button.
- Switch between normal and boost mode using the Normal Boost button.
Setting Up
Connecting to Your TV:
The transmitter must be connected to a power source using the provided power cable. After connecting to power, follow one of these methods to connect to your TV:
- OPTION 1 – Optical Port (recommended):
- STEP 1: Plug the optical audio cable into the TV’s optical OUT port and connect the other end to the transmitter’s optical port in the INPUT FROM TV section.
FAQ
How do I pair additional headphones with the transmitter?
To pair more Quartet-Extra headphones with the transmitter, press and hold the PAIR button on the transmitter for 2 seconds.
What is the recommended method for connecting the transmitter to a TV?
We recommend using the optical port on your TV for optimal audio quality. Simply plug one end of the optical audio cable into your TV’s optical OUT port and the other end into the transmitter’s optical port in the INPUT FROM TV section.
Video Guide
Prefer to watch a video tutorial? Scan the QR code below or visit
avantree.com/quartet/video for a step-by-
step guide.
Book an Appointment
You can also book a 1-on-1 setup appointment with one of our support agents at
avantree.com/book-a-call
Box Contents
To purchase Quartet accessories, please visit avantree.com/quartet/accessories
Product Introduction (Headphones)
Product Overview
LED Indicators
No. | Status | LED Indicator |
---|
| Power ON| Flashing Blue
Power OFF| Off
Pairing| Flashing Blue Rapidly
Connected| Solid Blue
Low battery| Flashing Red
Charging| Solid Red
Charging complete| Off
Product Introduction (Transmitter)
Product Overview
Button Functions
LED Indicators
No. | Indicator | Status |
---|
| Solid white| Power on / Connected
Flashing white| Pairing mode
| AUX solid white| AUX audio signal
OPT solid white| OPT audio signal
| Solid white light| Volume mode – boosted / normal
Setting Up
Connecting to Your TV
The transmitter must be connected to a power source via the provided power
cable in order to function. Plug the transmitter into either:
- A TV’s USB port (we recommend this so that the transmitter auto powers ON / OFF in tandem with your TV), OR
- A nearby wall outlet – 5V/500mA-2A rated USB charger (requires a USB adapter, your phone charger should work. Please contact support@avantree. com if you’d like to claim a free one)
Once the transmitter is connected to its power source, slide the
switch to the ON position and connect the transmitter to your TV.
You can choose one of 3 different ways to do this:
OPTION 1 Optical port (recommended)
STEP 1
Plug the provided optical audio cable into the TV’s optical OUT or OPT OUT
port, then plug the other end into the transmitter’s optical port in the
“INPUT FROM TV” section.
NOTE: Most TVs support audio output through only one digital output port at a time, so if your TV’s HDMI ARC port is in use, the optical port may be disabled. You can either unplug the HDMI ARC device, or try connecting the transmitter via RCA / AUX.
STEP 2
Check the transmitter’s audio signal indicators and ensure that “OPT” is lit
up. If it isn’t, press the button.
OPTION 2 AUX 3.5mm port
STEP 1
Plug the provided AUX 3.5mm audio cable into the TV’s AUX 3.5mm output port,
then plug the other end into the transmitter’s AUX 3.5mm port in the “INPUT
FROM TV” section.
STEP 2
Check the transmitter’s audio signal indicators and ensure that “AUX” is lit
up. If it isn’t, press the button.
OPTION 3 RCA port
STEP 1
Connect the provided RCA adapter to the AUX 3.5mm audio cable. Plug the red &
white RCA connectors into the TV’s “AAUDIO OUTUDIO OUT” ports, then plug the
other end into the transmitter’s AUX 3.5mm port in the “INPUT FROM TV”
section.
NOTE : Double check to ensure that optical / RCA cables are plugged into the TV’s audio OUT ports and not the AUDIO IN / COMPONENT IN ports.
STEP 2
Check the transmitter’s audio signal indicators and ensure that “AUX” is lit
up. If it isn’t, press the button.
Connecting the Headphones to the Transmitter
STEP 1
Power the transmitter on by sliding the ON switch to the ON position.
STEP 2
On your headphones, slide the OFF PAIR switch to the ON positio
STEP 3
Keep the headphones close to the transmitter; they should connect within 2-5
seconds. Once connected, the headphones’ LED indicator will turn solid blue.
Setting Up Your TV(For Optical Connections Olny)
If you connected to your TV via the optical OUT or “OPT OUT” port, you’ll need
to configure your TV settings in order to receive audio.
STEP 1
Using your TV’s remote control, press the SETTINGS button and navigate to the
AUDIO tab within the settings menu. (Please note that there may be differenc-
es in the setting names depending on your brand of TV).
STEP 2
Proceed to AUDIO OUTPUT and select “OPTICAL OUT / DIGITAL OUT”. Many TVs will
do this automatically; skip this step as needed.
STEP 3
Set Audio Output format to “PCM / STEREO” ON or “DOLBY” OFF.
If you’re having trouble finding these settings, you can scan the QR code correlating to your TV’s brand OR visit avantree.com/quartet/tv-audio- settings for a more detailed guide.
NOTE 1: Smart TVs automatically reset their settings after system
updates. After an update, make sure your audio output / input format is set to
“PCM” and NOT “AUTO” or “Dolby.”
NOTE 2: When using Netflix or Amazon Prime, you may need to start the movie / show before changing theaudio settings to “PCM.”
Charging the Headphones
Charge the headphones using the provided USB C 4 in 1 charging cable and a 5V
/500mA-2A rated USB adapter (your phone charger or similar should work).
A solid red light indicates that charging is in progress; once the light turns
off, your headphones are fully charged. It takes about 3 hours for the
headphones to fully charge.
NOTE: We recommend using a USB adapter rated 1A-2A to charge the headphones, especially when charging four headphones simultaneously. Charging with a 500mA adapter may result in longer charging times when charging multiple headphones at once.
Advanced Features
Listening with a Soundbar
The Quartet’s pass-through function allows you to listen through both the
headphones and an external soundbar / stereo AVR simultaneously.
STEP 1
Set up the transmitter and connect it to your TV
STEP 2
Plug an additional optical, 3.5mm AUX, or RCA audio cable into the correlating
audio port in the transmitter’s “BYPASS / SPEAKER” section.
STEP 3
Plug the other end into your external sound system, then you’re good to go.
NOTE : Bypass only works with the same type of input / output, i.e. if you connect to your TV via OPT, you’ll need to connect to your speaker via OPT as well.
Adding More Headphones
You can add up to 100 Quartet-Extra headphones to your setup while maintaining low latency. Please note that ONLY Quartet-Extra / Duet-Extra headphones are compatible due to private protocol connections.
STEP 1
On your transmitter, press & hold the “PAIR” button for 2 seconds. The “Link”
LED indicator will flash white.
STEP 2
Turn on your pair of Quartet-Extra headphones, then slide and hold the power
switch to the “PAIR” position until the LED indicator flashes blue rapidly.
STEP 3
Hold them close together and wait. Once connected, the headphones’ connection
LED indicator will turn solid blue.
Repeat these steps to add up to 100 headphones to your setup.
To purchase Quartet Extra headphones, scan the QR code below.
Specifications
Transmitter
Technology | 2.4GHz |
---|---|
Frequency Response (Hz) | 20Hz-20KHz |
Operating range | Up to 100ft / 30m |
Power supply | 5V/1-2A |
Power port | USB C |
Headphones
Technology | 2.4GHz |
---|---|
Battery life | Up to 20 hours |
Time to fully charge | 3 hours |
Distortion | 0.5% |
Signal to noise ratio | 85dB |
Headphones net weight | 200g |
Power supply | 5V/1-2A |
Power port | USB C |
Contact Us
Support Tickets: avantree.com/submit-a-ticket
Support Email: support@avantree.com
Support Numbers
FAQ: avantree.com/support/Quartet
Video Guide: avantree.com/Quartet/video
Product Registration: See QR code on the product tag.
Manufacturer:
Avantronics Limited
Luohu District, Shenzhen 518000 China
+ 86 755 8228 5022 support@avantree.com
US Importer:
Avantree Corporation
San Jose, California 95119 USA
+1 800 232 2078 support@avantree.com
UK Importer:
Avantree Limited
Watford, WD180 0HQ UK
+44 20 8068 2023 support@avantree.com
EC REP
Servicer in Europe:
Gizmex GmbH,
Sternstr. 67, 40479 Dusseldorf, Germany
+49 322 2109 7297 support@avantree.com
Model No.: WSHT-5049
Dispose of the packaging and this product in accordance with the latest
provisions.
Z-PKQG-WSHT-5049-V7
FAQ
Below are some of the most common questions people have during setup.
Can I have audio through my TV’s speakers and wireless headphones at the same time?
This completely depends on whether or not your TV supports the ability to output audio to 2 sources simultaneously. You can try a few different methods to test if your TV is capable of this or not – refer to avantree.com/quartet/sound for more details.
Why don’t I get sound when watching Netflix / Prime Video?
You may need to change your TV’s audio settings an additional time when watching Netflix / Prime Video. This can be due to the movie being in Dolby Digital Surround Sound format, or because you’re watching with a separate streaming device / cable box. While Netflix / Prime Video is open, go into your TV’s audio settings and make sure that the audio output is set to “PCM / STEREO” and that “DOLBY” is turned OFF.
Why am I getting Wi-Fi router interference?
It’s best to keep your transmitter at least 3ft / 1m away from Wi-Fi routers in order to avoid interference.
For answers to questions like these, you can visit avantree.com/support/ quartet for a full FAQ list, or you can contact us directly for additional assistance.
References
- Wireless TV Headphones, Devices, and Audio Solutions | Avantree
- Avantree - Book a Call
- Search results for: 'quartet'
- Search results for: 'quartet sound'
- Quartet Product Support
- Quartet Product Support
- Submit a Ticket For Customer Service | Avantree
- Support Center | Avantree
- Quartet Product Support
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>