Miracle-Ear start RIC BL Hearing Aid User Guide

Miracle-Ear start RIC BL Hearing Aid

Specifications

• Product: Miracle-EarCHARGETM
• Battery: Rechargeable lithium-ion (non-removable)
• Charging Time: Hearing aids – 3.5 hours, Charger – under 3.5 hours
• Turbo Charging: Provides approximately 3 hours of use time in 10 minutes

Product Usage Instructions

Get to know your charger

• Earbud/earmold space
• Charging slots
• Indicator lights
• USB-C port
• Power cord

Use your charger

1. Plug your charger into a wall outlet.
2. Place your hearing aids in the charging slot.
3. Check the charging status using the indicator lights inside the charger.

LED status

Your hearing aids will fully charge in 3.5 hours. Turbocharging provides quick use time in just 10 minutes.

Care for your charger

Keep your charger clean to prevent damage from moisture and debris. Store it in a clean, dry area to preserve its life and the rechargeable batteries.

FAQ

Q: How long does it take to fully charge the hearing aids?

• A: The hearing aids will fully charge in approximately 3.5 hours.

Q: What is turbocharging and how does it work?

• A: Turbocharging provides about 3 hours of use time in just 10 minutes of charging when the battery is low, allowing for quick access to your hearing aids.

Q: How should I care for my charger?

• A: Keep the charger clean and store it in a clean, dry area to maintain its functionality and prolong the life of the rechargeable batteries.

Congrats on your new charger!

• Use this helpful manual to get to know your new charger – and get the most out of every day with reliable charging to power your hearing aids.

Chargers covered in this user manual (select yours):

• Miracle-EarCHARGE™ start RIC BL
• Miracle-EarCHARGE™ start RIC R-S BL
• Miracle-EarCHARGE™ starts custom BL

Chargers covered in this user manual (select yours):

• full power RIC BL
• full power RIC R-S BL
• full power custom BL
• Miracle-EarCHARGE™ full power contains an on-board, rechargeable lithium-ion battery that is not removable.

Meet your charger Overview

1. Earbud/earmold space
2. Charging slots
3. Indicator lights
4. USB-C port
5. Power cord

Use your charger

It is recommended that you fully charge your hearing aids before using them.

To charge your hearing aids:

1. Plug your charger into an external power source, like a wall outlet.
   • The indicator lights turn white when your charger is connected. You’re now ready to charge.
   • Reminder – Miracle-EarCHARGE™ start chargers require an external power source to charge hearing aids (e.g., a wall outlet). Miracle-EarCHARGE™ full-power chargers let you charge hearing aids cordless or plugged into an external power source.
2. Place your hearing aids in the charging slot:
   • The right indicator light turns ON for 2 seconds when you insert the right hearing aid.
   • The left indicator light turns ON for 2 seconds when you insert the left hearing aid.
   • Rest the earbuds or earmolds in the open earbud/earmold space. Your hearing aids will turn OFF and start charging.
   • The charger can be open or closed while charging.
3. Check the charging status of your hearing aids using the indicator lights on the inside of the charger. Reference table on the following page.
   • NOTE: If the indicator lights do not turn ON or follow the indicator status behavior in step 3, your charger may need to be plugged in.
   • See the Troubleshooting guide on.
   • Your hearing aids will fully charge in 3.5 hours.
4. Take your hearing aids from the charger
   • They will turn ON – ready to wear.
   • Before using your hearing aids for the first time, please see your rechargeable hearing user manual.

Turbocharging

• Your charger comes with onboard turbocharging. Turbocharging automatically occurs when your battery is low.
• The hearing aid will rapidly charge, giving you approximately 3 hours of use time in only 10 minutes of charging.

To charge your Miracle-EarCHARGE™ full power Charger

1. Plug your charger into an external power source, like a wall outlet.
2. Check the indicator lights to confirm the charging status of your charger.

Your charger will fully charge in under 3.5 hours.

Care for your charger

Cleaning tips

• Keep your charger clean. This helps prevent damage from moisture and debris:
• Use the cleaning tool that comes with your charger to clear debris from the charging ports.
• This is where you insert your hearing aids for charging.
• Do not use water, cleaning fluids, or solvents to clean the charging contacts. These can damage your charger.
• Try to keep the lid closed to prevent the buildup of dust and debris.

Storage Tips

• Store your charger in a clean and dry area. This helps preserve the life of your charger and rechargeable hearing aid batteries.
• Choose a dresser or shelf in a room other than a bathroom or kitchen.
• Be sure the storage location is cool to avoid damage. Skip areas with extreme heat like a windowsill or hot car.
• It’s safe to leave your charger plugged in while wearing your hearing aids. But if you won’t be using it for an extended period (over a week), remove the power cord from your charger and/or external power source.

Troubleshooting guide

Problems with your charger? Try these tips. If issues continue, contact your hearing care professional.

Applicable charges: Miracle-EarCHARGE™ start chargers*
The left   indicator light is blinking rapidly| A left hearing aid has an electrical issue. (This can prevent charging.)| Contact your hearing care professional for help.
The charger has been lost or cannot establish communication with the hearing aid.| 1. Take your left hearing aid from the charging slot.

2. Return it to the charging slot.

The right   indicator light is blinking rapidly| A right hearing aid has an electrical issue. (This can prevent charging.)| Contact your hearing care professional for help.
The charger has been lost or cannot establish communication with the hearing aid.| 1. Take your right hearing aid from the charging slot.

2. Return it to the charging slot.

Includes Miracle-EarCHARGE™ full-power chargers

Applicable charges: Miracle-EarCHARGE™ start chargers*
The indicator light remains OFF when the hearing aid is placed into the charging slot.|

The charger is not plugged into an external power source or a working external power source.

| Test another external power source to ensure your charger has power (e.g., a wall outlet or other power supply).
A hearing aid is in the wrong position in the charging slot.| 1. Take your hearing aid from the charging slot.

2. Return it to the charging slot.

3. Ensure proper seating on the charging slot.

Charger failure.| Contact your hearing care professional for help.
Symptom| Possible causes| Solutions
---|---|---
Applicable charges: Miracle-EarCHARGE™ full power chargers
Indicator lights turn ON briefly and then

turn OFF.

| The charger battery is drained.| 1. Connect the power cord to your charger.

2. Plug your charger into an external power source (e.g., a wall outlet).

The charger indicator lights will turn solid for 6 seconds and then transition to charging status.

Applicable charges: Miracle-EarCHARGE™ full power chargers
The indicator light remains OFF when the hearing aid is placed into the charging slot.| The charger is not plugged into an external power

source or a working external power source.

| Test another external power source to ensure your charger has power (e.g., a wall outlet or other power supply).
Indicator lights turn OFF while charging cordless.| Hearing aids have finished charging, charger has moved to “power save” mode.| Refresh the charging LEDs:
1. Take your hearing aid from the charging slot for 3 seconds.

2. Return it to the charging slot.

The indicator lights will show the state of charge.

Intended use

• These hearing aid chargers are intended to charge lithium-ion rechargeable hearing aids and are to be used with the patient’s selected hearing aid solution. For information about your hearing aid, please consult the hearing aid-specific user manual.

• Your charger is designed to operate in public and residential environments and is designed to comply with international Electromagnetic Compatibility emissions and immunity standards for medical devices. However, it is
  still possible that you may experience interference caused by power line disturbances, airport metal detectors, electromagnetic fields from other medical devices, radio signals, and electrostatic discharges.

• If you use other medical devices or wear implantable medical devices such as defibrillators or pacemakers and are concerned that your hearing instruments might cause interference with your medical device, please contact your physician or the manufacturer of your medical device for information about the risk of disturbance.

• Your charger should not be used during an MRI procedure or in a hyperbaric chamber or other oxygen-rich environments.

• Your charger is not formally certified to operate in explosive atmospheres such as may be found in coal mines or certain chemical factories.

• Your charger should be stored and transported within the temperature, humidity, and pressure ranges of -10°C (14°F) to 45°C (113°F),10%-95% rH, and 70 kPa – 106 kPa (equivalent to altitudes from 1,200 ft (380 m) below sea level to 10,000 ft (3,000 m).

• The charging temperature range is between 10°C (50°F) and 40°C (104°F) and between 10%-95% RH and 70 kPa-106 kPa.

CAUTIONS:

• If the product is hot, do not touch it until cool.
• If the product is not working, do not disassemble. Due to a shock hazard, contact the manufacturer and send the device in for repair.
• Keep out of reach from children. Do not ingest anything in the package.
• Any cords and AC adapters must be approved or listed by a Nationally Recognized Testing Laboratory.

Clinical benefit

• The charger itself does not provide a direct clinical benefit. An indirect clinical benefit is provided by enabling the parent device (rechargeable hearing aids) to achieve its intended purpose.
• We are required by regulations to provide the following warnings:
• WARNING: Use of wireless charger directly next to other electronic equipment should be avoided because it could result in improper performance. If such use is necessary, note as to whether your hearing aids and the other equipment are operating normally.
• WARNING: Use of accessories, components, or replacement parts other than those provided by the manufacturer of your charger could result in increased electromagnetic emissions and decreased electromagnetic immunity and could result in degradation of performance.
• WARNING: If Portable Radio Frequency communications equipment is used closer than 30 cm (12 inches) from your charger, degradation of the performance of your charger could result. If this occurs, move away from the communications equipment.
• DO NOT OPEN CHARGER,
• NO USER-SERVICEABLE PARTS INSIDE
• The Miracle-EarCHARGE™ start chargers and Miracle-EarCHARGE™ full-power chargers have a rating of IP 22 per IEC 60529.
• This means the unit is protected against solid objects over 12 mm, such as fingers, and falling water drops, such as condensation.
• Do not connect the charger to any devices not described in this user manual.
• The service life of the Miracle-EarCHARGE™ start chargers and Miracle-EarCHARGE™ full-power chargers is 3 years.
• The Miracle-EarCHARGE™ start chargers and Miracle-EarCHARGE™ full-power chargers have been tested, and have passed, the following emissions and immunity tests:
• IEC 60601-1-2 radiated and conducted emissions requirements for a Group 1 Class B device as stated in CISPR 11.
• Harmonic distortion and voltage fluctuations affect the power input source as stated in Table 2 of IEC 60601-1-2.
• RF radiated immunity at a field level of 10 V/m between 80 MHz and 2.7 GHz as well as higher field levels from communications devices as stated in Table 9 of IEC 60601-1-2.
• Immunity to power frequency magnetic fields at a field level of 30 A/m and proximity magnetic fields as stated in Table 11 of IEC 60601-1-2.
• Immunity to ESD levels of +/- 8 kV conducted discharge and +/- 15 kV air discharge.
• Immunity to Electrical fast transients on the power input at a level of +/- 2 kV at a 100 Hz repetition rate.
• Immunity to Surges on the power input of +/- 1 kV line to line.
• Immunity to conducted disturbances induced by RF fields on the power input as stated in Table 6 of IEC 60601-1-2.
• Immunity to voltage dips and interruptions on the power input as stated in Table 6 of IEC 60601-1-2.

FCC information

These devices comply with part 15 of the FCC rules and with ISED Canada license-exempt RSS standards. Operation is subject to the following two conditions:

1. This device may not cause harmful interference,
2. this device must accept any interference received, including interference that may cause undesired operation of the device.

NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

Regulatory information

• Manufactured for: Miracle-Ear 150 South Fifth Street, Suite 2300 Minneapolis, MN 55402
• Waste from electronic equipment must be handled according to local regulations
• Consult user manual
• Keep dry

INSTRUCTIONS FOR DISPOSAL OF OLD ELECTRONICS

• Miracle-Ear, Inc. encourages and your local community laws may require, that your hearing aids and charger be disposed of via your local electronics recycling/disposal process.
• Please include this manual when disposing of your charger.
• Distributed By Miracle-Ear, Inc. 150 South Fifth Street, Suite 2300 Minneapolis, MN 55402www.miracle-ear.com
• Miracle-EarCHARGE™ and Miracle-Ear® are trademarks of Miracle-Ear, Inc.
• 2023 Miracle-Ear, Inc. All Rights Reserved. P00003530 11/23 BKLT3207-00-EN-ME

Documents / Resources

| Miracle-Ear start RIC BL Hearing Aid [pdf] User Guide
MN 55402, start RIC BL Hearing Aid, start RIC BL, Hearing Aid, Aid
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