Dingetu 48MP Video Camera Camcorder 4K User Guide

Dingetu 48MP Video Camera Camcorder 4K

Product Information

Specifications

• Product Name: 4K Camcorder
• Resolution: 4K
• Memory Card: SD Card
• Night Vision Function: Yes
• Infrared Remote Control: Included
• Microphone Compatibility: External microphone can be connected
• Webcam Functionality: Yes
• HDMI Connection: Supported

Product Usage Instructions

Memory Card

1. The camera may not recognize the SD card. If this happens, please follow these steps:
2. Make sure the SD card is inserted correctly.
3. If the issue persists, try formatting the SD card using the camera’s formatting function.
4. If the problem still persists, try using a different SD card.

Battery Issues

If the battery is correctly inserted but the camera cannot be turned on normally, please follow these steps:

1. Unplug the battery.
2. Directly connect the charging cable to the power supply to charge the camera.
3. If the camera can be turned on normally after charging, it indicates that the battery is faulty and needs to be replaced.
4. If the camera still cannot be turned on normally after charging, please contact customer service for assistance.

Night Vision Function
The camcorder is equipped with a night vision function. To use the night vision function:

1. Ensure that the night vision mode is enabled in the camera settings.
2. In low-light conditions, the night vision function will automatically activate, allowing you to capture clear images and videos.

How to Use the Infrared Remote Control Correctly

The camcorder comes with an infrared remote control for convenient operation. To use the remote control correctly:

1. Ensure that the remote control is within the range of the camcorder’s infrared sensor.
2. Point the remote control towards the camcorder and press the desired buttons to perform various functions.

How to Choose a Microphone

If you wish to connect an external microphone to the camcorder, follow these steps:

1. Ensure that the microphone is compatible with the camcorder’s microphone input.
2. Connect the microphone to the designated microphone input on the camcorder.
3. Adjust the microphone volume and settings in the camcorder’s menu if necessary.

How to Connect to a Webcam

The camcorder can also be used as a webcam for video conferencing or live streaming. To connect it to a computer as a webcam:

1. Connect the camcorder to the computer using a USB cable.
2. On the camcorder, go to the settings menu and select “Webcam Mode” or a similar option.
3. Your computer should detect the camcorder as a webcam. Select it as the video input in your preferred video conferencing or streaming software.

Screen Problems

If you encounter any screen problems, such as flickering or no display, please try the following troubleshooting steps:

1. Ensure that the battery is charged.
2. Check the screen brightness settings and adjust if necessary.
3. If the problem persists, try resetting the camcorder to its default settings.

What if the Recorded Video Has No Sound

If the recorded video does not have any sound, please check the following:

1. Ensure that the microphone is not muted or blocked.
2. Check the audio settings in the camcorder’s menu and adjust if necessary.
3. If using an external microphone, ensure that it is properly connected and functioning.

Focus/Zoom Issues

If you are experiencing issues with focus or zoom, please try the following:

1. Ensure that the focus mode is set correctly (auto or manual).
2. Check if the lens is clean and free from obstructions.
3. If using manual focus, adjust the focus ring on the lens until the image appears clear.
4. For zoom issues, check if the zoom function is enabled and adjust the zoom level as needed.

How to Adjust Unclear Image Quality

If you are experiencing unclear image quality, please try the following:

1. Ensure that the lens is clean and free from smudges or dirt.
2. Adjust the exposure settings in the camcorder’s menu to improve image brightness and contrast.
3. If shooting in low light conditions, consider using the night vision function or additional lighting.

HDMI Connection

To connect the camcorder to an external display or monitor using HDMI:

1. Connect one end of the HDMI cable to the HDMI output port on the camcorder.
2. Connect the other end of the HDMI cable to the HDMI input port on the display or monitor.
3. Select the appropriate HDMI input on the display or monitor to view the camcorder’s output.

How to Adjust Language / Eliminate Key Tone / Turn Off Power On/Off Sound / Remove Time Stamp

To adjust language, eliminate key tone, turn off power on/off sound, or remove time stamp:

1. Press the MENU key on the camcorder.
2. Select the desired option (Language, Key Tone, Power Sound,Time Stamp) from the menu.
3. Follow the on-screen instructions to make the desired adjustments.
4. Press MENU to exit and return to the recording mode.

How to Turn Off Video Image Inversion

If you want to turn off video image inversion:

1. Press the MENU key on the camcorder.
2. Select “Rec Resolution” from the menu.
3. Press the MODE key to select “Image Rotation”.
4. Press POWER to confirm and turn off image inversion.
5. Press MENU to exit and return to the recording mode.

Can an External Lens be Connected

If you wish to connect an external lens to the camcorder:
Unfortunately, the camcorder does not support external lens connectivity.

Frequently Asked Questions (FAQ)

Q: What should I do if I encounter any problems with the camcorder?
A: If you encounter any problems, please contact our after-sales team for assistance. We strive for 100% customer satisfaction and will provide you with a satisfactory solution.

Memory Card

How to choose a SD card:
The package comes with a 32GB SD card. If you want a card with larger memory, here are our suggestions:

• The card must be an SDHC or SDXC card;
• Up to 256GB capacity;
• The card speed should be at least Class 10;
• The card must be a standard (full-size) SD card (32mm x 24mm), not compatible with Mini SD or Micro SD;
• We recommend using SD cards from brands like SanDisk,Samsung, Panasonic, etc.

How to format a SD card:

• Please save the files on the SD card to your computer first;
• Press the ”MENU” button first, you will see ”rec resolution” on the screen; then press the “MODE” button, you will see ”Image Rotation” on the screen; next, press the “DOWN” button to find “Format” on the screen, press “POWER” button to confirm the format.

The camera can’t recognize the SD card:

• Please buy the correct SD card as prompted and format it in the camera;

• Confirm whether the SD card is correctly inserted, you will hear a “click” sound after it is inserted;

• Confirm whether the SD card is unlocked, there is an unlock prompt on the side of the SD card, unlock it first then insert it into the camera;

• Restore the camera to factory settings and insert the card again for formatting;
  To reset to factory settings: First press the “MENU” key,you will see “rec resolution” on the screen; then press the “MODE” key, you will see “Image Rotation” on the screen; next press the “DOWN” key, find “Factory Reset” on the screen, press “POWER” to confirm and complete the factory reset.

• Take out the memory card, connect it to the computer with a card reader to format it first, then insert it into the camera to format it;

• Try a different SD card. If it still shows that the SD card cannot be recognized, please contact customer service in time for assistance.

Battery Issues

• The package comes with 2 batteries, and both of them are packaged in the small white box. Please take out the battery and install it correctly in the camera before using it for the first time!
• It is recommended to charge for 4 hours when using for the first time, and subsequent charging takes about 2 hours until the charging indicator goes out (for environmental protection, we do not provide a charger, you can use a 5V1A power supply or a computer to charge the camera). If you do not use the camera for a long time, it is recommended to use up the power every three months and then charge it again to prolong the battery life;
• We provide a 1500mAh lithium-ion battery, the usage time is about 90 minutes, the battery life will be shortened in winter due to colder weather (this is determined by the composition of lithium-ion, there is no abnormality in the camera itself, you can change a battery to solve this problem);
• The camera supports charging while recording. If the battery is correctly inserted but the camera cannot be turned on normally, please unplug the battery and directly connect the charging cable to the power supply to charge the camera. If the camera can be turned on normally, the battery is faulty and needs to be replaced. If the camera cannot be turned on normally, please contact customer service for assistance.

Night Vision Function

• In the recording mode, press the “POWER” button to perform night vision shooting; press the “POWER” button to exit night vision shooting. Under night vision shooting, the screen image will display in black and white. When shooting in a darker environment, it is recommended to use a fill light according to personal needs to achieve better shooting effects (supports self-purchase external 3.5mm, three-legged segment, self-powered fill light).

How to Use the Infrared Remote Control Correctly

• The remote control can remotely turn off the camera, but it cannot remotely turn on the camera. It must be used when the camera is turned on;
• Please pull out the insulating sheet at the bottom of the remote control before use. To extend the life of the remote control, please insert the insulating sheet after use;
• The remote control should be directed at the camera lens and used within 5 meters of the camera.

How to Choose a Microphone

• This product supports an external 3.5mm, three-legged segment, self-powered microphone (when using a webcam, it is recommended to choose a microphone with an output function). You can purchase it according to your personal needs.

How to Connect to a Webcam

• Connect the camera to the computer with a USB cable, the camera will automatically turn on. Press the “UP” or “DOWN” key to select “Charging Mode”, “Mass Storage Mode”, “PC Camera” on the screen. Press the “POWER” key to select “PC Camera” to use the camera as a webcam.
  Press the “POWER” key to select “Charging Mode”, the computer can charge the camera. Press the “POWER” key to select “Mass Storage Mode”, the computer can read files in the camera and supports file transfer;

• In the “PC Camera” interface, you can use the zoom function, other functions cannot be used;

• If the camera cannot enter the three modes when connected to the computer, you can try a different USB cable. If the problem is still not solved after changing the USB cable, you can tell the customer service the model of the computer and the problem encountered to get a quick solution.

Screen Problems

• In shooting mode, do not use the keys quickly, it will cause the machine to freeze;
  When the touchscreen is not sensitive, it is recommended to use your fingernail to poke the icon you want (it is easier to hold the screen with your hand);

• If the camera screen is lit but the screen is black, please try to long press the “POWER” key to turn off the camera, and see if it can return to normal when turned on again. If not, please provide a video and describe the problem to our customer service staff to get further solutions;

• During use, take care to protect the camera, as dropping it can easily damage the screen.

What if the Recorded Video Has No Sound

• Turn off mute recording – press the “MENU” key, then press the “DOWN” key, find “Rec Audio” and turn it off;
• When playing back the video (press the “MODE” key, find “Playback” and click confirm to enter video playback), you can click the zoom key to adjust the volume;
• If you are using an external microphone, there is a decibel button on the top of the microphone, you can adjust the decibel to the maximum (such as +20dB), and the sound will be louder;
• There is no sound in slow motion recording and time-lapse recording mode;
• If you have checked all the above issues and still can’t hear the sound, you can contact our customer service staff for answers.

Focus/Zoom Issues

• Our lens is fixed focus, it is recommended to shoot clear images at a distance of 1 meter from the object;
• Our camera is 18X digital zoom, not optical zoom, it supports zooming in and out within 10 meters.
• It does not support anti-shake. If you want to shoot more stable picture quality, it is recommended to use a tripod according to personal needs (1/4 inch interface).

How to Adjust Unclear Image Quality

• The camera supports up to 4K@30FPS video recording.
  Press the “MODE” key, select “VIDEO” to enter the photo mode / “Slowly” to enter slow recording / “Loop” to enter loop recording / “Lapse” to enter time- lapse recording / “Auto” to enter automatic recording. Press the “MENU” key, find “Rec Resolution”, click to select “4K30FPS”, and finally press the “MENU” key to exit to the recording mode;

• The camera supports up to 48MP photo shooting. Press the “MODE” key, select “PHOTO” to enter the photo mode, press the “MENU” key, find “Pixel Inset”, click to select “48M”, and finally press the “MENU” key to exit to the photo mode;

• Press the “MENU” key and select “High” through “Video Quality”;

• This product supports the pause function, you can press the “POWER” key or click the pause and play button at the bottom left of the screen to control it during video recording.

HDMI Connection

• If the output port displays HD, it means the machine supports HDMI output. If there is no HD interface, the camera does not support HDMI output. If you want to use this function, you can contact customer service to inquire about products that support HDMI output. (You need to pause recording before connecting HDMI, and adjust the TV source to high-definition mode. After connected HDMI, the camera screen will switch to the TV and the camera screen will turn black. It will return to normal by unplugging the HD cable).

How to Adjust Language / Eliminate Key Tone / Turn Off Power On/Off Sound / Remove Time Stamp

• Press the “MENU” key first, and you will see “rec resolution” on the screen; then press the “MODE” key, and you will see “Image Rotation” on the screen; then press the “DOWN” key to find “Language” on the screen, select the language you want, and press “POWER” to confirm to switch the language;
• Press the “MENU” key first, and you will see “rec resolution” on the screen; then press the “MODE” key, and you will see “Time Watermark” on the screen. Select to close the time stamp, press “MENU” to exit to the recording mode;
• Press the “MENU” key first, and you will see “rec resolution” on the screen; then press the “MODE” key, and you will see “Image Rotation” on the screen; then press the “DOWN” key to find “Button Prompt” on the screen, select “OFF”, and press “POWER” to confirm to turn off the key tone;
• Press the “MENU” key first, and you will see “rec resolution” on the screen; then press the “MODE” key, and you will see “Image Rotation” on the screen; then press the “DOWN” key to find “On/off Music” on the screen, select “Close”, and press “POWER” to confirm to turn off the power on/off sound;

How to Turn Off Video Image Inversion

• If the image in the camera is reversed during recording,press the “MENU” key first, you will see “rec resolution” on the screen; then press the “MODE” key, you will see “Image
  Rotation” on the screen. Press “POWER” to confirm to turn off image inversion and press “MENU” to exit to the recording mode;

Can an External Lens be Connected

• The camera supports an external 37MM lens, which can be purchased according to personal needs. 100% customer satisfaction is our consistent service tenet. If you encounter any problems, welcome to contact our after-sales team for a satisfactory solution.

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