Miracle-Ear MEMINI Mirage IIC Hearing Aid User Manual
- June 9, 2024
- Miracle-Ear
Table of Contents
Miracle-
EarMINI™
5/4/3 ITE, ITC, CIC & IIC (T) w/GENIUS™
2.0 & 3.0 Technology
User Manualwww.miracle-ear.com
Miracle-Ear® User Manuals
WELCOME
Thank you for choosing Miracle-Ear® hearing aids to help you live life to the
fullest. We’re excited to be on this journey with you.
This manual, along with support from your Hearing Care Professional will help
you learn to become familiar with your hearing aids and experience a greater
quality of life.
| Your hearing aid may not look exactly like the illustrations shown within
this manual.
---|---
| CAUTION
It is important to read the Regulatory & Safety Information and User Manual
thoroughly and completely. Follow the safety information to avoid damage or
injury.
| This manual describes all optional features that your hearing aids may or
may not have. Confirm which options are valid for your hearing aids.
YOUR HEARING AIDS
Instrument type
Miracle-EarMINI™ ITC, ITE, CIC, IIC Hearing Aids
Your hearing aids are customized models that have been individually
manufactured based on the anatomy of your ears.
They are worn directly in the ear, either in the bowl of the ear or deep
inside the ear canal.
The wireless functionality enables advanced audiological features and
synchronization between your two hearing aids.
Your hearing aids may feature Bluetooth® low energy* technology allowing for
easy data exchange with your smartphone, and for seamless audio streaming with
your iPhone.**
Getting to know your hearing aids
We recommend you familiarize yourself with your new hearing aids.
Try using the hearing aid controls in hand to make it easier to use the
controls while wearing them.
Trouble pressing the controls of your hearing aids?
Ask your Hearing Care Professional about available accessories for your
hearing aids.
Components
This user manual describes several types of hearing aids. Use the following
pictures to identify the components on the type of hearing aid that you use.
Note that the push button and vent are individually positioned on your hearing
aid to best suit your ear. The appearance of your hearing aids may therefore
differ from that of those pictured.
*The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any use of such marks by the legal manufacturer of this product is under licenses. Other trademarks and trade names are those of their respective owners.
** iPhone is a trademark of Apple Inc., registered in the U.S. and other
countries.
ITC (In The Canal)
- Microphone
- Push button
- Second microphone
- Battery compartment
- Vent (optional)
ITE (In The Ear)
- Microphone
- Push button
- Second microphone
- Battery compartment
- Vent (optional)
CIC/Mirage (Completely In the Canal)
- Microphone
- Battery compartment (with optional push button function – for CIC only)
- Vent (optional)
- Removal cord
Controls
With the push button you can, for example, switch hearing programs.
Your Hearing Care Specialist has programmed your desired functions to the push
button.
You can use a smartphone app for remote control if your device has wireless
functionality
Push button function | L | R |
---|
Press briefly:
Program up| O| O
Volume up| O| O
Volume down| O| O
Tinnitus control signal level up| O| O
Tinnitus control signal level down| O| O
TV stream on/off| O| O
Press for about 2 seconds:
Program up| O| O
Volume up| O| O
Volume down| O| O
Tinnitus control signal level up| O| O
Tinnitus control signal level down| O| O
TV stream on/off| O| O
Activate/deactivate airplane mode| O| O
Press for more than 3 seconds:
Standby/turn on| O| O
Hearing programs
Your Hearing Care Professional can set custom programs for your hearing aids.
Discuss the programs that best meet your lifestyle needs so they can create
custom hearing programs for you.
Read more in section “Changing the hearing program.”
Features
-
Power-on delay enables whistle-free insertion of hearing aids.
Read more in section “Turning on and off”. -
The tinnitus control feature generates a sound to distract you from your tinnitus.
-
AutoPhone™ (GENIUS™ 2.0 only): automatically switches to the telephone program when the telephone receiver approaches the ear.
-
Phone Surround (GENIUS™ 2.0 only): transmits the telephone call into both ears when the telephone receiver is held to either ear.
DAILY USE
To assure comfort and ease of use of your hearing aids, they are equipped with
an onboard control feature or can be controlled ith an app. The Miracle-Ear®
App is available on your app store.
Inserting and removing hearing aids
Your hearing aids have been fine-tuned for your right and left ear.
The labeling on the hearing aids indicates the side:
- “R” = right ear
- “L” = left ear
Inserting a hearing aid:
X Carefully push the hearing aid into the ear canal.
X Twist it slightly until it sits well.
Open and close your mouth to avoid accumulation of air in the ear canal.
Removing a hearing aid:
NOTICE
Never pull on the battery door to remove the hearing aid. This could damage
your hearing aid.
- Push lightly on the back of your ear to loosen the hearing aid.
- Grip the hearing aid in the ear canal with two fingers and pull it carefully out.
- If your hearing aid is equipped with a removal ord, remove the hearing aid by pulling the removal cord towards the back of your head.
Clean and dry your hearing aids after wearing. Read more in section “Maintenance and care.”
Turning on and off
The following options are available to turn your hearing aids on and off.
Via battery compartment:
-
Turn On: Close the battery compartment.
The default volume and hearing program are set. -
Turn Off: open the battery compartment fully.
Via push button: -
Turn On or Off: Press and hold the push button for several seconds.
After turning on, the previously used volume and hearing program remain set.
When wearing the hearing aids, an alert tone can indicate when a hearing aid
is being turned on or off. When the power-on delay is activated, the hearing
aids turn on after a delay of several seconds. During this time, you can
insert the hearing aids into your ears without experiencing unpleasant
feedback whistling.
The “power-on delay” can be activated by your Hearing Care Specialist.
Adjusting volume
Your hearing aids automatically adjust the volume to your situation.
- To change volume manually, press the push button.
- For models with a wheel function, rotate wheel forward to increase volume. Rotate wheel backward to decrease volume.
An optional signal can indicate the volume change.
Changing hearing programs
Your hearing aids automatically adjust based on the listening situation,
environment and surroundings.
Your hearing aids may also have several hearing programs set by your hearing
care professional to allow you to change the sound, if needed.
- To change the hearing program, press the push button briefly.
An optional signal tone can indicate the program change.
Default volume is applied.
BATTERIES
When the battery is low the sound becomes weaker or you will hear an alert
signal. The battery type will determine how long you have to replace the
battery.
Battery size and handling tips
Ask your Hearing Care Specialist for recommended batteries.
Battery size: | 10 | 312 | 13 |
---|
- Always use the correct battery size for your hearing aids.
- Remove the batteries if you do not intend to use the hearing aids for several days.
- Always carry spare batteries.
- Remove empty batteries immediately and follow your local recycling rules for battery disposal.
When the battery is low the sound becomes weaker or you will hear an alert signal. The battery type will determine how long you have to replace the battery.
Replacing batteries
Removing the battery:
- Open the battery compartment.
- Remove the battery by hand.
Inserting the battery:
-
If the battery has a protective film, remove it only when you are ready to use the battery.
-
Insert the battery with the “+” symbol facing upwards.
-
Carefully close the battery compartment.
If you feel resistance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by force. It can be damaged.
Troubleshooting for hearing aid
Problem and possible solutions
Sound is weak.
- Increase the volume.
- Gently close the battery door completely.
- Clean the hearing aid.
- Replace the empty battery.
- Ask your Hearing Care Specialist to exchange the wax protection and/or the microphone cover.
Hearing aid emits whistling sounds.
- Reinsert the hearing aid until it fits securely.
- Decrease the volume.
- Clean the hearing aid.
Sound is distorted.
- Decrease the volume.
- Replace the empty battery.
- Clean the hearing aid.
- Ask your Hearing Care Specialist to exchange the wax protection and/or the microphone cover
Troubleshooting for hearing aid
Problem and possible solutions
Hearing aid emits signal tones.
-
Replace the empty battery.
Hearing aid does not work. -
Turn the hearing aid on.
-
Gently close the battery compartment completely.
-
Replace the empty battery.
-
Make sure the battery is inserted correctly.
-
Power-on delay is active. Wait several seconds and check again.
Consult your Hearing Care Professional if you encounter further problems.
WARNING
Risk of improper performance due to interference
- Use of wireless hearing aids directly next to other electronic equipment should be avoided because it could result in improper performance. If such use is necessary, note as to whether your hearing aids and the other equipment are operating normally.
- If Portable Radio Frequency communications equipment is used closer than 30 cm (12 inches) from your hearing aid, degradation of the performance of your hearing aid could result. If this occurs, move away from the communications equipment.
TELEPHONE AND SMARTPHONE USE
Telephone
When you are on the phone, turn the receiver slightly so that it does not
completely cover your ear.
You may prefer specific settings when using the phone.
Ask your hearing care professional to set a telephone program to select for
frequent use.
Use this program whenever you are on the phone.
Ask your provider if your hearing aids are Made for iPhone®
Your hearing aids may be Made for iPhone.
This means you can get phone calls and listen to music from your iPhone
directly into your hearing aids. For more information about compatible iOS®
devices, pairing, audio streaming and other useful functions, contact your
Hearing Care Specialist.
Airplane mode
In areas where the use of Bluetooth technology is not allowed (e.g. on some
airplanes), you can activate the airplane mode. This turns Bluetooth in your
hearing aids off temporarily. The hearing aids still work without Bluetooth,
however direct audio streaming will not be possible and other functions will
not be available.
- To activate or deactivate the airplane mode, use the smartphone app or use the controls of your hearing aids.
Refer to section “Controls” for more information.
An alert tone indicates when airplane mode is activated or deactivated.
MAINTENANCE AND CARE
Follow these guidelines to care for your hearing aids.
Cleaning casing
For hygiene reasons and to maintain functionality, clean your hearing aids
daily.
-
Clean your hearing aids daily with a soft, dry cloth or tissue
-
Your hearing aids may have a wax protection.
This prevents the ingress of earwax. Be careful not to damage the wax protection when cleaning your hearing aids. -
Never use running water or immerse hearing aids in water
-
Never apply pressure while cleaning
Drying and Storage
- Dry hearing aids overnight.
- For longer periods of non-use, store your hearing aids in a dry environment with an open battery compartment and the batteries removes.
Professional maintenance
Your Hearing Care Specialist can perform a thorough professional cleaning and
maintenance. In the event that the wax protection or microphone protection
(windscreen) needs to be replaced, this should be carried out by a
Specialist. Ask you Hearing Care Specialist for your individual recommendation
of maintenance intervals and for support.
FOR HEARING AIDS WITH TELECOIL
Audio induction loops
Some telephones and public places like theaters offer the audio signal (music
and speech) via an audio induction loop.
With this system, your hearing aids can directly receive the desired signal –
without distracting noise in the environment.
You can usually recognize audio induction loop systems by certain signs.
Whenever you are in a place with an audio induction loop:
- Switch to the telecoil program.
- If a telecoil program is configured for your hearing aids, it is listed in section “Hearing programs”.
WARRANTY AND SERVICE
Your hearing aid, with the exception of the battery, is covered by a
comprehensive warranty. All covered instrument parts received for warranty
service at an authorized service center will be repaired or replaced with new
or reconditioned components, without charge, to meet the performance
specifications for that model.
This warranty does not cover malfunctions due to unusual wear and tear or
mistreatment of the instrument such as physical shock, excessive wax build-up,
or tampering with the instrument, any of which voids all warranties. Your
Hearing Care Professional may charge a service fee for processing warranty
service.
Warranty service must only be performed by an authorized service cent. Service
performed by unauthorized service depots voids this warranty, and repairs so
necessitated will be done on a parts and labor cost basis.
Please refer to the warranty card included with your hearing aids for warranty
period effective dates.
Your hearing aids may have additional loss and damage coverage.
Please consult your Hearing Care Professional to determine if this is
applicable to your hearing aids.
WARNING
Use of accessories, components or replacement parts other than those provided
by the manufacturer of your hearing aids could result in increased
electromagnetic emissions and decreased electromagnetic immunity and could
result in degradation of performance.
For service and warranty support, please contact your local Miracle-Ear®
Hearing Care Professional.
If your location is not available, or you need additional support, contact
Miracle-Ear Customer Support
800-241-1372.
IDENTIFICATION INFORMATION
Your hearing aids have a serial number imprinted on them. The location of the
serial number will vary according to the style of hearing aid. Record the
serial number in your user guide for future reference.
The year of manufacture is incorporated in the serial number.
For custom aids, the year of manufacture is derived from the first two digits.
Please note the warranty is based upon the date of purchase, not the date of
manufacture.
Your Audiologist or Hearing Care Professional can answer any questions you may
have about the identifying code on your hearing aid.
Distributed By Miracle-Ear, Inc.
150 South Fifth Street, Suite 2300
Minneapolis, MN 55402
www.miracle-ear.com
customercare@miracle-ear.com
Information in this manual subject to change without notice.
Copyright ©2023 Miracle-Ear, Inc.
Hearing aid made in Mexico
References
- P65Warnings.ca.gov
- Canadian Association for Poison Centres and Clinical Toxicology
- MedWatch: The FDA Safety Information and Adverse Event Reporting Program | FDA
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