Miracle-Ear MEMINI Mirage IIC Hearing Aid User Manual

Miracle- EarMINI™
5/4/3 ITE, ITC, CIC & IIC (T) w/GENIUS™
2.0 & 3.0 Technology
User Manualwww.miracle-ear.com

Miracle-Ear® User Manuals

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WELCOME

Thank you for choosing Miracle-Ear® hearing aids to help you live life to the fullest. We’re excited to be on this journey with you.
This manual, along with support from your Hearing Care Professional will help you learn to become familiar with your hearing aids and experience a greater quality of life.

| Your hearing aid may not look exactly like the illustrations shown within this manual.
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| CAUTION
It is important to read the Regulatory & Safety Information and User Manual thoroughly and  completely. Follow the safety information to avoid damage or injury.
| This manual describes all optional features that your hearing aids may or may not have. Confirm  which options are valid for your hearing aids.

YOUR HEARING AIDS

Instrument type
Miracle-EarMINI™ ITC, ITE, CIC, IIC Hearing Aids
Your hearing aids are customized models that have been individually manufactured based on the anatomy of your ears.
They are worn directly in the ear, either in the bowl of the ear or deep inside the ear canal.
The wireless functionality enables advanced audiological features and synchronization between your two hearing aids.
Your hearing aids may feature Bluetooth® low energy* technology allowing for easy data exchange with your smartphone, and for seamless audio streaming with your  iPhone.**

Getting to know your hearing aids
We recommend you familiarize yourself with your new hearing aids.
Try using the hearing aid controls in hand to make it easier to use the controls while wearing them.
Trouble pressing the controls of your hearing aids?
Ask your Hearing Care Professional about available accessories for your hearing aids.

Components
This user manual describes several types of hearing aids. Use the following pictures to identify the components on the type of hearing aid that you use.
Note that the push button and vent are individually positioned on your hearing aid to best suit your ear. The appearance of your hearing aids may therefore differ from that of those pictured.

*The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any use of such marks by the legal manufacturer of this product is under licenses. Other  trademarks and trade names are those of their respective owners.
** iPhone is a trademark of Apple Inc., registered in the U.S. and other countries.

ITC (In The Canal)

1. Microphone
2. Push button
3. Second microphone
4. Battery compartment
5. Vent (optional)

ITE (In The Ear)

1. Microphone
2. Push button
3. Second microphone
4. Battery compartment
5. Vent (optional)

CIC/Mirage (Completely In the Canal)

1. Microphone
2. Battery compartment (with optional push button function – for CIC only)
3. Vent (optional)
4. Removal cord

Controls
With the push button you can, for example, switch hearing programs.
Your Hearing Care Specialist has programmed your desired functions to the push button.
You can use a smartphone app for remote control if your device has wireless functionality

Press briefly:
Program up| O| O
Volume up| O| O
Volume down| O| O
Tinnitus control signal level up| O| O
Tinnitus control signal level down| O| O
TV stream on/off| O| O
Press for about 2 seconds:
Program up| O| O
Volume up| O| O
Volume down| O| O
Tinnitus control signal level up| O| O
Tinnitus control signal level down| O| O
TV stream on/off| O| O
Activate/deactivate airplane mode| O| O
Press for more than 3 seconds:
Standby/turn on| O| O

Hearing programs
Your Hearing Care Professional can set custom programs for your hearing aids. Discuss the programs that best meet your lifestyle needs so they can create custom hearing programs for you.

Read more in section “Changing the hearing program.”
Features

• Power-on delay enables whistle-free insertion of hearing aids.
  Read more in section “Turning on and off”.

• The tinnitus control feature generates a sound to distract you from your tinnitus.

• AutoPhone™ (GENIUS™ 2.0 only): automatically switches to the telephone program when the telephone receiver approaches the ear.

• Phone Surround (GENIUS™ 2.0 only): transmits the telephone call into both ears when the telephone receiver is held to either ear.

DAILY USE

To assure comfort and ease of use of your hearing aids, they are equipped with an onboard control feature or can be controlled ith an app. The Miracle-Ear® App is available  on your app store.
Inserting and removing hearing aids
Your hearing aids have been fine-tuned for your right and left ear.
The labeling on the hearing aids indicates the side:

• “R” = right ear
• “L” = left ear

Inserting a hearing aid:
X Carefully push the hearing aid into the ear canal.
X Twist it slightly until it sits well.
Open and close your mouth to avoid accumulation of air in the ear canal.

Removing a hearing aid:
NOTICE
Never pull on the battery door to remove the hearing aid. This could damage your hearing aid.

• Push lightly on the back of your ear to loosen the hearing aid.
• Grip the hearing aid in the ear canal with two fingers and pull it carefully out.
• If your hearing aid is equipped with a removal ord, remove the hearing aid by pulling the removal cord towards the back of your head.

Clean and dry your hearing aids after wearing. Read more in section “Maintenance and care.”

Turning on and off
The following options are available to turn your hearing aids on and off.
Via battery compartment:

• Turn On: Close the battery compartment.
  The default volume and hearing program are set.

• Turn Off: open the battery compartment fully.
  Via push button:

• Turn On or Off: Press and hold the push button for several seconds.

After turning on, the previously used volume and hearing program remain set.
When wearing the hearing aids, an alert tone can indicate when a hearing aid is being turned on or off. When the power-on delay is activated, the hearing aids turn on  after a delay of several seconds. During this time, you can insert the hearing aids into your ears without experiencing unpleasant feedback whistling.
The “power-on delay” can be activated by your Hearing Care Specialist.

Adjusting volume
Your hearing aids automatically adjust the volume to your situation.

• To change volume manually, press the push button.
• For models with a wheel function, rotate wheel forward to increase volume. Rotate wheel backward to decrease volume.
  An optional signal can indicate the volume change.

Changing hearing programs
Your hearing aids automatically adjust based on the listening situation, environment and surroundings.
Your hearing aids may also have several hearing programs set by your hearing care professional to allow you to change the sound, if needed.

• To change the hearing program, press the push button briefly.

An optional signal tone can indicate the program change.
Default volume is applied.

BATTERIES

When the battery is low the sound becomes weaker or you will hear an alert signal. The battery type will determine how long you have to replace the battery.
Battery size and handling tips
Ask your Hearing Care Specialist for recommended batteries.

• Always use the correct battery size for your hearing aids.
• Remove the batteries if you do not intend to use the hearing aids for several days.
• Always carry spare batteries.
• Remove empty batteries immediately and follow your local recycling rules for battery disposal.

When the battery is low the sound becomes weaker or you will hear an alert signal. The battery type will determine how long you have to replace the battery.

Replacing batteries
Removing the battery:

• Open the battery compartment.
• Remove the battery by hand.

Inserting the battery:

• If the battery has a protective film, remove it only when you are ready to use the battery.

• Insert the battery with the “+” symbol facing upwards.

• Carefully close the battery compartment.

If you feel resistance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by force. It can be damaged.

Troubleshooting for hearing aid

Problem and possible solutions
Sound is weak.

• Increase the volume.
• Gently close the battery door completely.
• Clean the hearing aid.
• Replace the empty battery.
• Ask your Hearing Care Specialist to exchange the wax protection and/or the microphone cover.

Hearing aid emits whistling sounds.

• Reinsert the hearing aid until it fits securely.
• Decrease the volume.
• Clean the hearing aid.

Sound is distorted.

• Decrease the volume.
• Replace the empty battery.
• Clean the hearing aid.
• Ask your Hearing Care Specialist to exchange the wax protection and/or the microphone cover

Troubleshooting for hearing aid
Problem and possible solutions
Hearing aid emits signal tones.

• Replace the empty battery.
  Hearing aid does not work.

• Turn the hearing aid on.

• Gently close the battery compartment completely.

• Replace the empty battery.

• Make sure the battery is inserted correctly.

• Power-on delay is active. Wait several seconds and check again.
  Consult your Hearing Care Professional if you encounter further problems.

WARNING
Risk of improper performance due to interference

• Use of wireless hearing aids directly next to other electronic equipment should be avoided because it could result in improper performance. If such use is necessary, note  as to whether your hearing aids and the other equipment are operating normally.
• If Portable Radio Frequency communications equipment is used closer than 30 cm (12 inches) from your hearing aid, degradation of the performance of your hearing aid could result. If this occurs, move away from the communications equipment.

TELEPHONE AND SMARTPHONE USE

Telephone
When you are on the phone, turn the receiver slightly so that it does not completely cover your ear.
You may prefer specific settings when using the phone.
Ask your hearing care professional to set a telephone program to select for frequent use.
Use this program whenever you are on the phone.

Ask your provider if your hearing aids are Made for iPhone®
Your hearing aids may be Made for iPhone.
This means you can get phone calls and listen to music from your iPhone directly into your hearing aids. For more information about compatible iOS® devices, pairing, audio streaming and other useful functions, contact your Hearing Care Specialist.

Airplane mode
In areas where the use of Bluetooth technology is not allowed (e.g. on some airplanes), you can activate the airplane mode. This turns Bluetooth in your hearing aids off  temporarily. The hearing aids still work without Bluetooth, however direct audio streaming will not be possible and other functions will not be available.

• To activate or deactivate the airplane mode, use the smartphone app or use the controls of your hearing aids.

Refer to section “Controls” for more information.
An alert tone indicates when airplane mode is activated or deactivated.

MAINTENANCE AND CARE

Follow these guidelines to care for your hearing aids.
Cleaning casing
For hygiene reasons and to maintain functionality, clean your hearing aids daily.

• Clean your hearing aids daily with a soft, dry cloth or tissue

• Your hearing aids may have a wax protection.
  This prevents the ingress of earwax. Be careful not to damage the wax protection when cleaning your hearing aids.

• Never use running water or immerse hearing aids in water

• Never apply pressure while cleaning

Drying and Storage

• Dry hearing aids overnight.
• For longer periods of non-use, store your hearing aids in a dry environment with an open battery compartment and the batteries removes.

Professional maintenance
Your Hearing Care Specialist can perform a thorough professional cleaning and maintenance. In the event that the wax protection or microphone protection (windscreen)  needs to be replaced, this should be carried out by a Specialist. Ask you Hearing Care Specialist for your individual recommendation of maintenance intervals and for support.

FOR HEARING AIDS WITH TELECOIL

Audio induction loops
Some telephones and public places like theaters offer the audio signal (music and speech) via an audio induction loop.
With this system, your hearing aids can directly receive the desired signal – without distracting noise in the environment.
You can usually recognize audio induction loop systems by certain signs.
Whenever you are in a place with an audio induction loop:

• Switch to the telecoil program.
• If a telecoil program is configured for your hearing aids, it is listed in section “Hearing programs”.

WARRANTY AND SERVICE

Your hearing aid, with the exception of the battery, is covered by a comprehensive warranty. All covered instrument parts received for warranty service at an authorized  service center will be repaired or replaced with new or reconditioned components, without charge, to meet the performance specifications for that model.
This warranty does not cover malfunctions due to unusual wear and tear or mistreatment of the instrument such as physical shock, excessive wax build-up, or tampering with  the instrument, any of which voids all warranties. Your Hearing Care Professional may charge a service fee for processing warranty service.
Warranty service must only be performed by an authorized service cent. Service performed by unauthorized service depots voids this warranty, and repairs so necessitated  will be done on a parts and labor cost basis.
Please refer to the warranty card included with your hearing aids for warranty period effective dates.
Your hearing aids may have additional loss and damage coverage.
Please consult your Hearing Care Professional to determine if this is applicable to your hearing aids.

WARNING
Use of accessories, components or replacement parts other than those provided by the manufacturer of your hearing aids could result in increased electromagnetic emissions  and decreased electromagnetic immunity and could result in degradation of performance.
For service and warranty support, please contact your local Miracle-Ear®
Hearing Care Professional.
If your location is not available, or you need additional support, contact Miracle-Ear Customer Support 800-241-1372.

IDENTIFICATION INFORMATION

Your hearing aids have a serial number imprinted on them. The location of the serial number will vary according to the style of hearing aid. Record the serial number in your  user guide for future reference.
The year of manufacture is incorporated in the serial number.
For custom aids, the year of manufacture is derived from the first two digits.
Please note the warranty is based upon the date of purchase, not the date of manufacture.
Your Audiologist or Hearing Care Professional can answer any questions you may have about the identifying code on your hearing aid.

Distributed By Miracle-Ear, Inc.
150 South Fifth Street, Suite 2300
Minneapolis, MN 55402
www.miracle-ear.com
customercare@miracle-ear.com
Information in this manual subject to change without notice.
Copyright ©2023 Miracle-Ear, Inc.
Hearing aid made in Mexico

References

• P65Warnings.ca.gov
• Canadian Association for Poison Centres and Clinical Toxicology
• MedWatch: The FDA Safety Information and Adverse Event Reporting Program | FDA

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