NINGBO Q92-BHD9830U-WIFI Wireless Smart WiFi Lamp Holder User Manual

June 17, 2024
Ningbo

NINGBO Q92-BHD9830U-WIFI Wireless Smart WiFi Lamp Holder User Manual
NINGBO Q92-BHD9830U-WIFI Wireless Smart WiFi Lamp
Holder

Wi-Fi Controlled Appliances

Scheduling Program

Set Time

Share with family members

  • Instead of reaching for lamps every time, you can easily switch your lamps, set timer and countdown, create scenes, share the device with your families at your fingertip. Perfect for hard-to-reach lamps without ON/OFF switches.
  • Manage Your Home Remotely: Instantly control lamps connected to the Smart Light Bulb Socket wherever you have Internet using the free app on your smart phone, Enjoy peace of mind by checking on your devices remotely and always coming home to a well-lit house.
  • Set Timer: Schedule the Smart Light Bulb Socket to automatically lamps on and off as needed, like setting lights to come on at time you back home.
  • Create Unique Scenes: Schedule the smart light bulb socket to automatically lamps on and off as needed, like setting lights to come on at dusk or turn off at sunrise.

For Optimal Use:

  1. Please switch on and off the wall mounted switch continuously three times or turn the power of wifi smart light bulb socket ON and OFF continuously three times until the blue indicator flashes rapidly, means the bulb socket begins to enter into the network configuration mode.
  2. If the smart device can’t be connected to WiFi, please switch on and off the wall mounted switch continuousl for three times.
  3. The smart device only work with 2.4 GHz network. If your router broadcasts both 2.4 and 5GHz, please selected the 2.4GHz network with the app. If connection still failed, we recommend you call your ISP and had them completely shut off the 5 GHz network on the router; You are free to change the network to 5 GHz again after connecting;
  4. Please try to make the smart bulb socket and router as close as possible when first connection, you can change the place after connecting successfully.

What’s the meaning of each status of LED indicator on light bulb socket?

LED Status Function
RED LED is on Power is on
RED LED is off Power is off
Blue LED blinks rapidly Resetting / Enter into network configuration
Blue LED blinks slowly until off Configuration is successful
  • Switch on and off the mounted switch continuously three times or turn the power of wifi smart light bulb socket ON and OFF continuously three times until the blue indicator flashes rapidly, means the light bulb socket begins to enter into the network configuration mode.
  • Blue indicator flashes slowly means the network connection is abnormal, please check the router or network configuration.

Download App

To download the app, search for “Smart Life” in any app store, or scan the QR code below

Registration/Login/Password Retrieval

Password Retrieval

Registration

If you do not have an app account, you may choose to register or log in by text message authentication. The registration process is described on this page and the next.

  1. Click ‘Create account’to go to the Smart Living privacy policy page. Click Agree to proceed to the mobile phone number registration page

  2. The system will identify automatically the country/ region you are in, or you may choose to select manually a country/region. Enter your mobile phone number or email and click ‘Next’, as shown in Fig. 2
    Registration

  3. The system will identify automatically the country/ region you are in, or you may choose to select manually a country/region.Enter your mobile phone number or email and click “Get code”, as shown in Fig. 1

  4. Enter the authentication code you received. Then enter the password and click “OK” to complete registration.

Account ID + Password Login

If you already have an app account, click ‘Log in with existing account’ to proceed to the login page

  1. The system will identify automatically the country/region you are in, or you may also choose to select manually a country/region
  2. Enter the mobile phone number or email you have registered and enter the password in to log in

Third-Party Social Login (China only)

If you have already installed WeChat on your mobile phone, click the WeChat icon in Social Login and proceed through the authorization page to log in.

Mobile Phone Number + Authentication Code Login

Authentication Code Login

  1. Click ‘Authentication Code Login’in Fig. 1 to go to the next page.
  2. The system will identify automatically the country/ region you are in, or you may also choose to select manually a country/region
  3. Enter your mobile phone number or email and click ‘Get code’, as shown in Fig. 2
  4. Enter the authentication code in the text message or email to log in, as shown in Fig. 3

Forgot Password

If you forgot your app password, you can reset your password by following the Password Retrieval procedure

  1. Click ‘Forgot Password’, as shown in Fig. 1

  2. The system will identify automatically the country/ region you are in, or you may choose to select manually a country/region. Enter the mobile phone number or email you used to register and click ‘Get code’, as shown in Fig.
    Forgot Password

  3. Enter the authentication code sent to your mobile phone number or email, as shown in Fig. 3

  4. Enter the new password and click ‘OK’ to log in, as shown in Fig. 4
    Forgot Password

Household/Member Management

  1. When logged in, click ‘Activate Smart Living’ to go to the “Add Household” page, as shown in Fig. 1
  2. “Household Name” can be entered manually, as necessary. Click “Household Location” to go to the map. Move the household icon manually to change the address. Click “OK” to confirm the address, as shown in Fig. 2.
  3. Click “Add Room” to add a room, as shown in Fig 3. Click “OK” at the top right corner to complete room settings. Room settings can be changed anytime by clicking on “My Household”, as shown in Fig. 4
    Household/Member Management

Household/Member Management

Click the pull-down arrow at the top left corner of ‘My Household’to add a household and manage households.
One account can manage multiple households at the same time. The user can operate a device in a household by selecting it in the household menu
Member Management

Click Chen’s Household to go to the household settings, as shown in the figure
household settings

Combine and classify administrative access of different individuals to devices. All devices and smart scenarios in a household can be shared among household members without having to complete the sharing settings each time

Other household members can enjoy control of smart devices in the household, but will not be able to modify, add, or delete a device

Add/Delete rooms in a household and manage all room settings in a household in one place

Administrators have the highest level of access, which allows them to manage access to devices or access granted to other household members

Adding Devices – All Devices

Click “Add Device” on the app home page or the “+” sign at the top right corner to go to the “All Devices” page, where devices can be selected and added as necessary
Adding Devices

There are two network configuration modes:
Default Mode(Quick mode) and AP Mode(Compatibility mode) are available for you to choose before adding the device to app. Default Mode (Quick mode) is recommended.

Default Mode (Quick mode):

  1. If you configure the network in Default Mode(Quick mode),please confirm that the device blue indicator is blinking rapidly (2 times/second), then click the confirm button to go to the next step.

  2. If the blue indicator is not blinking rapidly (once every 3 seconds),then click’How to make indicator rapidly blink’ to see the procedure or press and hold the power button on the smart plug for about 5 seconds until the indicator blinks rapidly.

  3. Follow the in-app instructions to connect the Smart device to your WI-FI network.

  4. Select the Wi-Fi in the work area of a device that can enable successful Internet connection, enter the Wi-Fi password, and click “OK” to proceed to configuration
    Default Mode

  5. If Default mode(Quick mode) is selected, app configuration will be completed as shown in Fig. 1. Successful configuration will appear as shown in Fig. 2. Names of devices that have been configured successfully can be changed, and the locations of the rooms where the corresponding devices are can be selected.
    Default Mode

  6. Click’Done’,now you can control the smart device through ‘Smart Life’ App.

  7. Once the configuration is completed successfully, the indicator light will turn to solid red and the device will be added to the ‘ Device List’.

AP Mode (Compatibility mode):

  1. To select “Compatibility mode”,please make sure the indicator light on the smart device is flashing slowly (blinking once every three seconds) and then click the button to proceed to the next step.
  2. If it blinks blue rapidly (twice per second),press and hold the power button on the smart device for 6 seconds until the indicator light blinks slowly, or click “How to set indicator light to slow flashing” to view the instructions.
  3. Click ‘AP Mode’ at the top right corner will be in AP mode,AP Mode
  4. When in Compatibility (slow flashing) mode, you can select hotspot configuration, but connection must be made with the Wi-Fi hotspot whose name begins with ‘SmartLife’, as shown in the figure
    Note: Some hotspot names may be user-defined

Adding Devices – Failure

If configuration fails, it will appear as shown in the figure. You can choose to add again or go to help for troubleshooting assistance
Adding Devices - Failure 

Control Devices – Individual Control

Open the control panel for devices. For example, Fig. 1 shows the socket is off, and only the timer can be accessed in the off mode. Fig. 2 shows the light is on,and timer can be configured in the on mode. Click “…” at the top right corner of the control panel to manage individual devices.
Individual Control

The device modification menu is shown in the figure:

  1. Change basic information: You can change the name and location of a device.

  2. Shared devices: You can share any individual device with others by entering their mobile phone numbers.
    (Note: Their mobile phone numbers must be registered with Tuya app accounts.)
    Create group: Click and the page will automatically show all devices that have been added and have the same model number. A group cannot be created for devices with different model numbers.

  3. Device information: Check here for: device ID, Wi-Fi signal strength,IP address, Mac address, and device time zone.

  4. Feedback: You can submit feedback here on problems encountered during usage.

  5. Check for firmware upgrades: You can check here for firmware updates.

  6. Remove device: Delete a previously added device from the list of devices.

  7. Factory reset: Remove devices and clear all data.

Click “Add to shared”, enter the account to share devices with, and click OK to finish. To stop sharing with an account previously added, press and hold to delete in Android, or slide to the left to delete in IOS.
Individual Control

Group Control

  1. Click “Create Group” under “More” on a selected device page, as shown in Fig. 1.

  2. The page displays all devices with the same model number and available to be added as a group. Select a device and click Save, then enter group name and click OK to finish, as shown in Fig. 2.

  3. When a group has been created successfully, the page will be automatically redirected to the group control panel in Fig. 3, where grouped devices can be managed.
    Group Control 

  4. Groups that have been created can be viewed on the “My Household” page, and managed with hotkeys.

  5. Open the group control panel as shown in Fig. 2.

  6. Click “…” at the top right corner to configure or remove groups, as shown in Fig. 3.
    Group Control 

Smart Features

Automation

Click the “Smart Scenes” at the bottom of page-Fig 1, then enter into the next page-Fig 2, click “+” at the top right corner and select “Automation” to go to the smart configuration page, as shown in Fig. 3
Click “+” as shown in Fig. 3 to add multiple conditions or multiple actions
Smart Features

Add condition:
For example, to add temperature as a condition, select temperature as shown in Fig 1, configure temperature related conditions as shown in Fig. 2, and then click “Next” to add the condition as shown in Fig. 3.
Add condition

Add action:
Click “Add action” or “+” at the top right corner to open the menu, as shown in the following Fig. 1. There are four action types: scenario, automation, device, and push notification

Conditions and actions of automation can all be set up as shown in following Fig. 2.

The system primarily supports three types of automation:

  1. Inter-device synchronization, such as turning on the aroma diffuser and air purifier automatically at the same time the A/C unit is turned on.
  2. External environment and device synchronization, such as turning on the A/C unit automatically when the temperature falls below 0°C.
  3. Timed actions, such as drawing back the curtains drawn automatically at 8:00 am every morning.
    Conditions

Scene

Select a scenario as shown in Fig. 1 and go to the configuration page. As shown in Fig. 2, you can edit the scenario name. Click “Add action” or “+” at the top right corner to add an action.
The action menu is shown in Fig. 3. Configuration is similar to that of automated devices.
Scene

To configure a scenario with “Trigger automation”, you must set up an automated scenario in advance. If existing automation options are available as shown in Fig. 1, select “Trigger and activate” or “Trigger and deactivate”.
Then, click “Next” and enter scenario name, and click “Save” at the top right corner to finish configuration.
Scene

Add/Modify/Delete

Previously configured automation and scenarios are displayed in the “Smart Features” page.
Click “Edit” at the top left corner to modify existing scenarios and automated devices.

For example, click “Modify scenario” to go to the page shown in Fig. 2, where the order of scenarios can be changed and scenarios can be deleted by sliding left. (In iOS, click “-” on the left of scenario name to delete.)
Add/Modify/Delete

Edit a scenario: Click “…” as shown in Fig. 1 to go to the Edit page.
Edit automation: Click anywhere on the background of automation, as shown in Fig. 1, to go to the Edit page. Go to the automation edit page shown in Fig. 2. Slide left to delete previously added conditions or actions, add new conditions or actions, or delete the smart feature entirely.
Add/Modify/Delete

My Household

My Household

For users with multiple households Able to switch between/add households
One-key activation for smart scenarios Easy switch between everyday scenarios
Add various types of devices
Supports voice command
Switch between rooms in a household View status of smart devices in each room

Profile(Me) page

Personal settings is the user’s portal to managing personal information and shows the following information

  1. Household Management
  2. Message Center: feedback results, shared news,and devices supporting notification
  3. ScanQR Code: Some devices support QR code scanning.
  4. FAQ: Frequently Asked Questions
  5. Feedback: Report problems encountered during usage here.
  6. Settings

Settings

About

The About page displays app information as follows:

  1. Click “Rate us” to go to the app store and rate the app.
  2. Privacy Policy
  3. Open Source License
  4. Current Version

The Integration page displays “ Amazon alexa”, “Google Assistant”, “IFTTT”, and so on operation instructions. You only need to click “ Find More” will be the operation details reference.

Settings

The Personal Settings page shows your account information. Here you can change your password, link your mobile number to your account, configure your gesture password, and terminate your account

Gesture Password

Click “Gesture Unlock” to set up a gesture password. Once a gesture password is activated, you will have to use the gesture to access the app. If you forgot your gesture password, click “Forgot Gesture Password” to have an authentication code sent to your registered mobile phone number. Enter the code and set up a new gesture password to continue.
Gesture Password 

Troubleshooting and FAQ

1. What devices can I control with the Mini Smart Light Bulb Socket?

You can control lights

2. What should I do when I cannot turm Mini Smart Light Bulb Socket on or

off?

• Make sure your mobile devices and the Mini Smart device are connected to the same Wi-Fi network. • Make sure the lamps connected to the Mini Smart Light Bulb Socket are turned on.

3. What should I do when device configuration process has falled?

You could: • Check whether the Mini Smart device is powered on or not. • Check whether your mobile device is connected to 2.4GHz Wi-Fi network. • Check your network connectivity. Make sure the router is working properly: If the router is dual-band router, select 2.4G network and then add Mini Smart device. ■Enable the router's broadcasting function. ■Configure the encryption method as WPA2-PSK and authorization type as AES, or set both as auto. ■Wireless mode cannot be 11n only Check for Wi-Fi interference or relocate the Mini Smart device to another location within the signal range. Check whether the router's connected devices reach the amount limit. Please try to turn off some devices' Wi-FI function and configure Mini Smart device again. • Check if router's wireless MAC filtering function is enabled, Remove the device from filter list and make sure the router is not prohibiting Mini Smart device from connection. Make sure the password of your Wi-Fi network entered in App is correct when adding Mini Smart device. • Make sure the Mini Smart device is in ready for App-Config: the indicator light is quick blinking blue (twice per second) for quick mode configuration, słow blinking blue (once every 3 seconds) for AP mode configuration. Repeat the App-Config process. • Factory reset the Mini Smart device and try to add it again.

4. Can I control lamps through 2G/3G/4G cellular network?

The Mini Smart device and the mobile device are required to be under same Wi- Fi network when adding the Mini Smart device for the first time. After successful device configuration you can remotely control the lamp through 2G/3G/4G cellular network.

5. How to reset this device?

Factory reset: After Mini Light Bulb Socket is plugged into a existing bulb socket, Please switch on and off the wall mounted switch continuously three times or turn the power of wifi smart light bulb socket ON and OFF continuously three times until the blue indicator flashes rapidly (Indicator lighting pattern), means the bulb socket begins to enter into the network configuration mode. • Quick blinking blue (twice per second): Quick mode configuration is initiated. • Slow blinking blue (once every 3 seconds): AP mode configuration is initiated. Solid blue: The Mini Smart device is connected to the Wi-Fi network. Off: The Mini Smart Socket is switched off and no Wi-Fi network

Should you have any issues or questions regarding your New product, feel free to contact our Customer Support Team. Your satisfaction is ours.

FCC STATEMENT
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

  1. this device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does 03cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator& your body

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