SIGMA ETS90-N-CA Ticketing Vending Machine User Manual

ETS90N-CA
OPERATIVE MANUAL
Code 74000087801

ETS90-N-CA Ticketing Vending Machine

Dear customer,
thank you for choosing our systems. We hope you will be completely satisfied with our products, using them correctly and consciously; for this purpose, we advise you to read this manual carefully and to follow the instructions provided in it.
Moreover we would like to inform you that SIGMA considers quality of its products and services a primary target, involved in the “virtuous circle” that joins continually improve of all business processes with customer satisfaction and with competitiveness and success of our company.
All business processes, even suppliers and partners control process, follow the procedures provided by our Quality and Environment integrated Management System, in compliance with ISO 9001:2015 and ISO 14001:2015.
Moreover, Occupational Health and Safety System is certified to ISO 45001:2018, Information Security Management System is certified to ISO 27001:2017, Service Management System to ISO 20000:2018.
If you would like to help us, taking a part in our quality process, please write to us your suggestions to:
qualita@sigmaspa.com.

NOTE:
This document is issued for information purpose only.
Non-authorized modification does not involve Sigma S.p.A. responsibility.
Correction or modifications will be made without prior notice and bought to the knowledge of operators by appropriate updating.
Sigma S.p.A. declines all responsibility for improper installation, or installation of unauthorized equipment, or use of non-authorized tools or non- authorized staff.
Sigma S.p.A. reserves the right to modify the equipment described in this manual at any time and without notice.

LEGEND:
In this document are used some symbol to draw the attention of the reader:

To avoid SHOCKING RISK, when electric cable is connected do not remove the lid of power pack marked with electrical shock hazard label, illustrated in the figure below:

The equipment should not be used in explosive atmosphere.
All installation and extraordinary maintenance operations must be done with electric cable disconnected.

The equipment is powered by 120 VAC 60 Hz with earth connection.
Accuracy of earth connection must be ensured
The system must be handled carefully to avoid the system overturn.
Close to equipment must be installed an electric power box realized in accordance with in forces laws.
All written above is useful to prevent electrical damages.
High touch current, connect the earth before connecting the supply

****Burn Hazard (hot surfaces)
Entanglement Hazard (hand in gears)
Cut/Server Hazard
Crush Hazard
Low Clearance
Impeller Hazard
ESDS

INFORMATION

Installation and maintenance operations must be done by technical operators, opportunely trained and qualified.
For any clarification you can contact the global service function of sigma S.p.A.
Verify that there is enough lighting to make a good installation of the equipment and to permit management and maintenance operations
Do not install equipment close to heat source like convector, hot air duct, etc.
Before starting installation, management or maintenance operations, to avoid errors or equipment damage, you must read carefully the technical documentation provided.

Version history

3|
---|---
2|
1| First release

Document scope and intended audience

This document is aimed at operator who works with the system.
It contains all the information needed to manage the system Sigma ETS90CA and to perform ordinary maintenance

Introduction and description

ETS90CA is a self-service system CE certified, the system is an automatic ticket machine that prints and dispenses tickets and cards to the users.
The system permits the payment by POS (credit card, prepaid card or cash card) and by banknotes and coins.
The system is equipped with a RFID reader and optionally with an Oyster reader.
In ETS90CA coins and banknotes accepted are recycled and used to fill coin- dispensers and banknotedispensers.

Fig. 1

3.1 Outside description

3.2 Inside description

3.3 Opening system
To open the front-door, when the lock protection is locked, perform the following procedure:

1. Disarm the system, passing the appropriate contact-less key close to alarm RFID reader and wait the unlocking of the lock protection
2. Open the lock protection by sliding it
3. Insert the key into the lock and turn it in clockwise
4. Insert the “T”-key into the hole and turn it in anticlockwise
5. Open the door

3.3.1 Protection
When opening the system, remember to put the protection on the coin way of the coin accelerator.

3.3.2 Storm bar
In lower portion of ETS90CA must be installed the storm bar to prevent closing of door during servicing.
After opening the door, hook the bar on the front door, as shown in the figure below:

3.3.3 Opening the upper box
To open the upper box door perform the following procedure:

1. Insert the key into the lock and turn it in anticlockwise;
2. open the box door;

3.3.4 Opening the lower box
To open the lower box door perform the following procedure:

1. Insert the key into the lock and turn it in anticlockwise;
2. open the box door;

3.3.5 Lock protection unlock button
The ETS90CA system is equipped with lock protections for the frontal locks; the opening of these protections is controlled by alarm system, as described in previous paragraphs, disabling the alarm system will automatically open the protections. Inside the system is installed a red button that allows you to open the protections if someone accidentally closes them when the door is open.
The position of the button is shown in the figure below:

3.4 How to turn ON/turn OFF the system.

3.4.1 Power ON the system
Turn on sequence

At first power on of the system connect the UPS batteries to UPS board (J13).

1. Switch on all switches on the power box:
   1. First of all the Residual Current Circuit Breaker – (1),
   2. then the system general switch (Circuit Breaker 16A) – (2),
   3. after the power supply switch (Circuit Breaker 6A) – (3), the siren will sound for 1 sec.
   4. and at last, the heaters switch (Circuit Breaker 10A) – (4)
   

2. keep pressed power on/off button (I/O button of UPS) at least for 1 second and release.
   Every device is on.
   

3.4.2 Power OFF the system
Turn off sequence (if UPS driver is active)

1. Keep pressed power on/off button (I/O button) 2 seconds and release.
   Do nothing and wait until system lights turn off.
   Only Alarm system is ON → only LED 4 is On

2. Turn off all switches (4, 3, 2 and 1), the UPS goes in battery mode.

3. Keep pressed power on/off button (I/O button) until the power LED starts blinking, then release.
   The UPS switches off automatically.
   If after 5 minutes the PC has not shut down, there are probably communication problems between the UPS board and the PC, so proceed to shut down the PC using operator panel (see shutdown procedure with UPS driver not active  or not present)

Turn off sequence (if UPS driver is not active or not present)

1. Shutdown PC
   Make sure your PC is turned off

2. Keep pressed power on/off button (I/O button) until system lights turn off (about 6 seconds). Only Alarm system is ON→ only LED 4 is On

3. Turn off all switches (4, 3, 2 and 1), the UPS goes in battery mode.

4. Keep pressed power on/off button (I/O button) until the power LED starts blinking, then release.
   The UPS switches off automatically.

If you want to leave the system off with the heating on. Turn ON the System general switch (2) and the Heaters switch (4).
The Residual Current Circuit Breaker must be ON (1)

UPS system

In the event of a power failure, the system is powered by UPS system (Uninterruptible Power Supply).
In case the event occurs during a transaction, the UPS system works until the transaction is completed, if possible, otherwise in case the event occurs during stand-by mode, the UPS system works for a set time. In both events the application, powered by UPS system, switch off the system if the normal power has not returned in the meantime (PC shut down).
When voltage returns, the system automatically returns in use mode.
The UPS system is connected to power supply unit of the system; it stabilizes and filters the electric power in order to protect the system from overloads, over-voltages, short circuits, etc.
The UPS system is comprised of:

• UPS board
• 2 12V DC batteries in series
• Control panel

In following figure is shown the position of the UPS system.

4.1 UPS control panel
The UPS system is managed by means of the On/Off Button on the control panel:

LED| FUSE| Ampere| CODE| CONNECTOR ON UPS BOARD| PERIPHERAL
---|---|---|---|---|---
1| FUSEH1| 5A| SVLOOUT| 114/115| PDU BOARD – SV
2| FUSEH2| 10A| 12VL2OUT| 114/115| PC
3| FUSEH3| 20A| 24VL1OUT| 114/115| PDU BOARD – 24V
4| FUSEH4| SA| 12VL3OUT| J14/J15| ALARM SYSTEM

Operator interface devices

The operator uses a 7” touch-screen video to perform routine maintenance operations.
In following figure is shown the position of the operator panel.

To access the peripherals behind it is possible to bring the TFT forward

Receipt printer

The printer is positioned in front side of the system, it is a thermal printer. This printer is dedicated to printing receipts for the customers and all system transactions for operator.
In the following figure is shown the printer position.

(external)
6. Right cursor for paper input| 14. Expansion connector (for optional external devices)
7. “Status” indicator LED| 15. Printer label
8. “Form feed” key|

On the back is located a control panel, it has a LINE FEED (LF) key, a FORM FEED (FF) key and a STATUS LED.
The following figure shows the functions of the device’s keys according to the operating condition.

• STATUS INDICATOR LED: this LED indicator displays printer hardware status. In case of malfunction, the color and the flash frequency change as follows:

6.1 Loading the paper roll
To change paper proceed as follows:

• Open the front-door

• slide out the printer.
  

• remove the residual paper and remove the paper roll from the roll support.

BEFORE INSERTING THE PAPER, MAKE SURE IT IS CUT CLEANLY

After removing the residual paper,

1. Insert the roll pin in the new paper roll and place it on the roll support, respecting the direction of rotation shown in the figure below

2. Position the paper according to the paper path and insert the paper into the paper infeed opening and wait for it to load automatically.

3. Insert the paper into the paper infeed opening and wait for it to load automatically.

4. The printer makes a test printout. It will be cut and delivered from paper outfeed. The test receipt must be removed.
   

When the loading is finished, move the printer in its original position, pushing it inside until the knob locks it.
6.2 Removing jammed paper
To remove any jams inside the printer, proceed as follows:

1. Open the head unit, by pushing the green opening lever and rotate the unit as indicated in the figure
   

2. Check and remove jammed paper inside printer

3. After doing the above mentioned operations, move back the head unit to its working position as shown in the figure.
   Move the printer carriage in its original position, pushing it inside until the knob locks it.

6.3 Cleaning the printer
To clean the unit, use compressed air or a soft cloth.

Do not use alcohol, solvents or hard brushes

6.4 Paper roll specification

Type of paper| Thermal roll
Heat-sensitive side on outside of roll
---|---
Paper weight| 69 g/m2  ± 5
Paper width| 80 mm
External roll diameter| Max 95 mm
Internal roll core diameter| 25mm (+1 mm)

Contactless card dispenser

The ETS90CA is equipped with 2 contactless card dispensers in ISO format with a minimum capacity of 500 cards.
The device consists of a removable vertical loading card distribution unit and an RFID reading and writing unit. Once the operation is complete, the card is delivered in the card/change coin slot and can be retrieved by the customer. In  the lower part there is a drawer for collecting the discarded cards.

Removable cartridge
Stepping motor and photosensors ticket positioning
Contactless card management based on MIFARE standard ISO/IEC 14443
A/B + ISO 15693
Easy card loading and maintenance
Error card capture function
Ticket validation capability
Microprocessor based electronics
SMD low consumption electronic circuits
Communication by means of RS232/RS485 serial interface or USB
Dimension| 320 (H) x 315 (W) x 155 (L) mm
Weight| 4.0 Kg (Approx)
Electronic| Specific PCB electronics
Stacker capacity| 500 units (0.8mm thick)
Support movement| Motor “Stepping” Specifications Paper: PET and PVC card Length: 85.60
mm Width: 53.98 mm Thickness: from 0.40 to 1.00 mm
Transport method| Rollers Output interface RS232 / RS485 / USB Power supply + 24V DC +/-
10% 6A Media
Ticket sensors| Photosensors
Output interface| RS232 / RS485 / USB
Power supply| +24V DC +/-10% 6A
Card characteristics| Paper:  PET et PVC card
Length: 85.60 mm
Width: 53.98 mm
Thickness: de 0.40 à 1.00 mm

7.1 Access to card dispenser
To extract and access to card dispenser, open the front-door of the system and, using the appropriate knob, move forward the device unit until it stops.

7.2 Card loading

• Remove the cartridge.
  

• Remove the weight, inset cards and reinsert the weight.

• Reposition the device until it stops.

Coin system

The system accepts and recycles the coins, inserted by customer, through the use of several devices:

•  Shutter
• Coin accelerator
• Coin validator
• Coin recyclers (coin dispenser with recycling – carousels)
• 4 manual loading coin dispensers (hoppers without recycling)
• Coin cashbox
  The coin recycler system is shown in the figure below:

This document is exclusive property of SIGMA SPA. Any reproduction in whatsoever form is forbidden.
Document: 74000087801_OperativeManual_ETS90N-CA_EN

References

• Crush Hazard
• Cut/Sever Hazard
• Entanglement Hazard (hand in gears)
• Low Clearance

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