Silk n H2501 Face Tite Multi Platform User Manual

FACETITE MULTIPLATFORM
H2501

H2501 Face Tite Multi Platform

USER MANUAL

Copyright 2023 © Silkn Beauty Ltd. All rights reserved.

Legal notice

Silkn Beauty Ltd. reserves the right to make changes to its products or specifications to improve performance, reliability, or manufacturability. Information furnished by Silkn Beauty Ltd. is believed to be accurate and reliable at the time of publication. However,
Silkn Beauty Ltd. assumes no responsibility for its use. No license is granted by its implication or otherwise under any patent or patent rights of Silkn Beauty Ltd. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Silkn Beauty Ltd. Data is subject to change without notification. Silkn Beauty Ltd. has patents and pending patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. The furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property rights except as expressly provided in any written agreement from Silkn Beauty Ltd. Specifications are subject to change without notice.
Silk’n and the Silk’n logo are registered trademarks of Silkn Beauty Ltd.
Silkn Beauty Ltd
Alon Ha-Tavor 15, Caesarea, 3079516, Israel
www.silkn.eu – info@silkn.eu

Package contents/device parts

1. RF platform
2. Electrodes
3. LED lights (light-emitting diode)
4. Near-Infrared (IR) lights
5. RF attachment
6. EMS attachment
7. Energy level indicator light, 4×
8. Battery/attachment indicator light
9. Control button ( )
10. Charging port
11. Power plug, 2×
12. Release button
13. Power adapter
14. Connector

General information

2.1 Reading and storing the user manual
This user manual accompanies this FaceTite MultiPlatform (hereafter referred to as the “product”), and contains important information on setup and handling. Before using the product, read the user manual carefully. This particularly applies to the safety instructions. Failure to do so may result in personal injury or damage to the product. The user manual is based on the standards and rules in force in the European Union and United Kingdom. When abroad, you must also observe countryspecific guidelines and laws. Store the user manual for further use.Make sure to include this user manual when passing the product on to third parties.
2.2 Explanation of symbols
The following symbols and signal words are used in this user manual, on the product or packaging.
WARNING!
This signal symbol/word designates a hazard with moderate risk, which may result in death or severe injury if not avoided.
NOTICE!
This signal word warns of possible damage to property.

| This signal symbol provides you with useful additional information on handling and use.
---|---
| Read the user manual.
**| Declaration of Conformity: Products labelled with this symbol meet all applicable provisions of the European Economic Area.
| This symbol identifies electrical devices that belong to the protection class II.
| WARNING: Do not use the product in the vicinity of bathtubs, showers, washbasins or other vessels containing water.
| Devices marked with this symbol are only suitable for household use (dry indoor rooms).
| Direct current.
| Alternating current.
| The international efficiency mark indicates that the power supply meets the level VI requirements.
| Products marked with this symbol have positive polarity. They may only be connected with products that also have a positive polarity.
| Discontinue using the power adapter and discard it if the power adapter is damaged or the pins are bent.
` ta**`| Ambient temperature (power adapter).
| The certification mark confirms that the product is in compliance with national and international standards.

Safety

3.1 Proper use
The product is designed to enhance the texture of the skin, provide a firming effect, promote collagen restoration, and contribute to the reduction of visible lines. It is only intended for private use and not suitable for commercial purposes. The product is a non-medical device and is not intented to treat any medical conditions. Only use the product as described in this user manual. Any other use is considered improper and may result in damage to property or persons. The manufacturer cannot be held liable for damages or injury incurred through improper or incorrect use.
3.2 Safety instructions
WARNING! RISK OF ELECTRIC SHOCK!

• Only connect the product if the line voltage of the socket corresponds to the data on the rating plate of the power adapter.

• Only connect the power adapter to an easily accessible socket so that you can quickly disconnect it from the mains supply in the event of a problem.

• The supplied power adapter can only be connected to the product. Do not use it for other purposes.

• Do not use the product or power adapter if they are damaged or defective. The manufacturer or customer service must replace the damaged or defective parts to avoid risks.

• Do not use the power adapter if it has a damaged cable or plug, is not working properly, or has been submerged in water.

• Do not open the housing; instead, have a qualified professional perform repairs. Contact the customer service team for this. Liability and warranty claims are waived in the event of repairs performed by the user, improper connection or incorrect operation.

• Only parts that comply with the original device data may be used for repairs. This product contains electrical and mechanical parts which are essential for providing protection against sources of danger.

• Do not immerse the product or power adapter in water or other liquids.

• Do not place the product or power adapter such that there is a risk of it falling into a tub or sink. They are not waterproof.

• Do not reach for the product if it has fallen into water. Unplug the power adapter immediately before retrieving it. Failure to unplug the product may result in an electric shock.

• Always switch the product off when you are not using it, when you intend to clean it, or in the event of a malfunction. Always unplug the power adapter when you are not charging the product.

• Never touch the product and power adapter with wet or damp hands.

• Never insert any objects into the housing.

• Do not pull the power adapter out of the socket by the cable; instead, always pull it out by the adapter itself. Never move, pull, or carry the product by the cable.

• Keep the product and power adapter away from open flames and hot surfaces.

• Lay the cable so that it does not pose a tripping hazard.

• Do not kink the cable or wrap it around the power adapter. Do not lay the cable over sharp edges.

• Only use the product indoors.

• Only charge the product at temperatures between 10 and 35 °C.

• Do not use the product with an external timer or separate remote control system.
  WARNING! RISK OF INJURY!

• The product including all its parts must not be used by the following people: children, adults with limited physical, sensory or psychological capacities, those lacking experience or knowledge in how to use the product in a safe way, or those who do not understand the hazards involved.

• Children must not play with the product. Cleaning and user maintenance must not be performed by unsupervised children.

• Keep children away from the product and power adapter.

• Do not leave the product unattended while it is plugged in.

• Make sure that children do not play with the plastic wrapping. They may get caught in it when playing and suffocate.

• Only use the accessories supplied with the product.

• Under abusive conditions, liquid may be ejected from the battery; avoid contact. Liquid ejected from the battery may cause irritation  or burns.

• If battery fluid comes into contact with skin, eyes or mucous membrane, wash and rinse the affected areas immediately with clean water. Consult a physician if necessary.

• The battery must not be disassembled, short-circuited or thrown into a fire. The product contains a battery that is non-replaceable.
  NOTICE! RISK OF DAMAGE!

• Place the product on an easily accessible, level, dry, heat-resistant and sufficiently stable surface. Do not place the product on the edge of the surface.

• The product has been designed and tested according to the radio frequency requirements. However, the possibility of electromagnetic or other interference may still exist. Relocating the product may help to eliminate interference.

• Keep the product, power adapter and accessories away from heated surfaces.

• Never attempt to clean the product by immersing it in water and do not use a steam cleaner to clean it.

• Do not charge the product on or in proximity to any potentially flammable materials (e.g. mattress, blanket and wood) or near any liquids.

3.3 Contraindications
DO NOT USE THE PRODUCT IF YOU:

• Have a pacemaker, internal defibrillator, or any other active electrical implant anywhere in the body.

• Suffer from poorly controlled endocrine disorders, such as diabetes and thyroid conditions.

• Have a history of skin cancer, or current condition of any other type of cancer or pre-malignant moles.

• Have received radiation therapy or chemotherapy treatments within the past 3 months, or have areas of potential skin malignancies.

• Have an impaired immune system due to immuno-suppressive diseases such as AIDS and HIV, or using immuno-suppressive medications.

• Have used Isotretinoin (Accutane ®  ) within 6 months prior to using this product.

• Have a disease related to photosensitivity, such as porphyria, polymorphic light eruption,  solar urticaria, lupus, etc.

• Suffer from epilepsy.

• Are pregnant or nursing.
  DO NOT USE ON AREAS THAT HAVE:

• A permanent implant such as metal plates and screws (except oral ones), silicone implants, or areas with injected fills or toxins.

• Any active condition in the areas using this product, such as sores, psoriasis, eczema, rashes, open lacerations, abrasions, or lesions.

• purulent skin with inflammation, or history of keloid scars, abnormal wound healing or skin vulnerability.

• Any piercings or other metallic (e.g. titanium) materials.

• Had any surgery within 3 months prior to using this product. Seek medical advice before continued use, if you experience an unexpected side effect, such as itchy skin, within the first 48 hours of using this product.
  CONSULT YOUR PHYSICIAN IF YOU HAVE:

• Couperose or rosacea.

• A history of diseases stimulated by heat, such as recurrent herpes simplex in the areas using this product. If so, you may use this product following a prophylactic regimen.

• Used physician-prescribed drugs on your skin within the past 6 months.

• Skin diseases, keloids, or abnormal wound healing.

• Any other conditions which, in the opinion of your physician or dermatologist, would make it unsafe to use this product.

Checking the product and package contents

NOTICE! RISK OF DAMAGE!
If you are not cautious when opening the packaging with a sharp knife or other pointed objects, you may quickly damage the product.Be very careful when opening it.

1. Take the product out of the packaging.
2. Check to make sure that all parts are included (see Fig. A).
3. Check whether the product or individual parts are damaged. If this is the case, do not use the product. Contact our customer service.

Product features

5.1 Multiple attachments
The product has a RF platform 1 . It integrates Near-Infrared (IR) technology, LED light technology and bipolar radio frequency (RF) energy to promote skin rejuvenation. The product also comes with the following attachment platforms to help improve your skin conditions:
RF attachment 5 : It is an extension of the RF platform and ideal for efficient use on larger areas (e.g. cheeks, neck).
EMS attachment 6 : It generates micro-currents to stimulate muscular movements, quicken blood circulations and eliminate swellings. The term EMS stands for electric muscle stimulation and is supplied for more efficient use on larger areas (e.g. cheeks, jawline).
5.2 Safety features
The product is equipped with these safety features to protect your skin from overheating.
Thermal sensor and heat stabilizer: The thermal sensor measures the skin temperature. The heat stabilizer, according to the selected energy level (1–4, between 40 and 43 °C), automatically stops emitting RF energy until the skin temperature lowers enough for the stabilizer to resume the RF energy. This prevents overheating of the skin. Movement sensor: It only emits RF energy when you are moving the product across your skin.
Automatic shut-off timer: The product turns off automatically after 15 minutes of use with and without use of an attachment.

Charging

NOTICE! RISK OF DAMAGE!

• Do not charge the product on or in proximity to any potentially flammable materials (e.g., mattress, blanket and wood) or near any liquids.
• Fully charge the product before first use and when the battery power is low.
• When the battery power is low, the battery/attachment indicator light flashes orange during use. Recharge the product.
• If the product is to be stored for an extended period, the battery level should be checked and the product should be charged regularly.
• The product can also be used with the power adapter connected to the mains socket.
  1. Plug the connector 14 of the power adapter 13 into the charging port 10 of the product.
  2. Install a suitable power plug 11 (2 pins/3 pins) onto the power adapter.
  For installation, place the power plug onto the power adapter and then rotate the power plug towards the lock icon ( ) until it locks into place.
  For removal, press and hold the release button 12 and then rotate the power plug towards the unlock icon ( ) until it comes off from the power adapter.
  3. Connect the power adapter to a mains socket.
  Charging starts automatically. The battery/attachment indicator light 8 flashes orange during charging and illuminates green when charging is done.
  4. When charging is done, disconnect the power adapter from the mains socket and remove the connector from the charging port of the product.

Operation

• Clean all parts of the product before first use as described in the chapter “Cleaning”.
• Read the chapter “Tips on using the product” before use.

7.1 Preparation

1. Fully charge the product before use (see chapter “Charging”). You may also use the product with the power adapter 13 connected to the mains socket.

2. If necessary, attach the RF attachment 5 or EMS attachment 6 onto the RF platform 1 .
   Use the RF attachment for more efficient use on larger areas (e.g. cheeks, neck).
   Use the EMS attachment for stimulation of the muscles through micro-currents.
   For installation, gently press the selected attachment onto the RF platform until it locks into place (see Fig. B). Make sure that the triangular mark on the back of the attachment is pointing upwards.
   For removal, gently pull the attachment outwards until it detaches from the RF platform.

3. Make sure your skin is clean and dry and that you have removed all jewellery.

4. Apply a thin layer of water-based gel over the application surface of the product or attachment.
   A water-based gel facilitates smooth movements over the skin and enables conductivity. The Silk’n Slider Gel is recommended for optimised, safe and efficient use of the product.

7.2 Using the product without attachment (for smaller areas)

1. Press and hold the control button ( ) 9 to turn on the product. The product operates at energy level 1. The first energy level indicator light 7 illuminates.
2. Place the product on your skin and move it in gentle massage-like motions. Make sure the electrodes 2 are in full contact with your skin. The LED lights 3 and Near-Infrared (IR) lights 4 are also activated.
3. If necessary, press the control button ( ) repeatedly to select another energy level. Keep the product away from your skin while you select the energy level. The product cycles through the energy levels (1–4). The corresponding energy level indicator lights illuminate. If you press the control button ( ) again when the device is in energy level 4, the device switches back to energy level 1. You will feel the skin temperature rises as you increase the energy level. During the session your skin may get a little red. Do not worry as this is normal. Use the highest energy level for the best results. However, it is important that you feel comfortable with the selected energy level. Lower the energy level once you feel any discomfort.
4. Make sure you have enough gel on the application surface of the product or attachment at all times during the session.
5. Use the product on small areas (e.g. nasolabial folds and areas between the eyebrows) for at least 3 minutes per area. Do not leave the product on one spot of your skin. Keep moving the product to cover the entire area. This prevents overheating and reduces the possibility of any adverse effects.

7.3 Using the product with RF attachment (for larger areas)

1. Press and hold the control button ( ) 9 to turn on the product. The product operates at energy level 1. The first energy level indicator light 7 illuminates. The battery/attachment indicator light 8 illuminates green during use to indicate that the attachment is properly installed. If it is not properly installed, the indicator light flashes green. Re-install the attachment.
2. Place the product on your skin and move it in gentle massage-like motions. Make sure the electrodes 2 are in full contact with your skin. The LED lights 3 and NearInfrared (IR) lights 4 are also activated.
3. Refer to steps 3 and 4 in chapter 7.2 to operate the product.
4. Use the product on larger areas (e.g. cheeks, neck) for at least 5 minutes per area. Do not leave the product on one spot of your skin. Keep moving the product to cover the entire area. This prevents overheating and reduces the possibility of any adverse effects.

7.4 Using the product with EMS attachment

1. Refer to step 1 in chapter 7.3. to make sure you have properly installed the EMS attachment.

2. Place the product on your skin and make linear movements. Make sure the electrodes 2 are in full contact with your skin. The LED lights 3 and Near-Infrared (IR) lights 4 are not activated when the EMS attachment is used.

3. If necessary, press the control button ( ) 9 repeatedly to select another energy level.
   Keep the product away from your skin while you select the energy level.
   The product cycles through the energy levels (1–4). The corresponding energy level indicator lights illuminate. If you press the control button ( ) again when the device is in energy level 4, the device switches back to energy level

4. You will feel small electrical pulses that contract the facial muscles. Use the highest energy level for the best results. However, it is important that you feel comfortable with the selected energy level. Lower the energy level once you feel any discomfort.

5. Make sure you have enough gel on the attachment at all times during the session.

6. Use the product on larger areas (e.g cheeks, jawlines) for at least 5 minutes per area. Do not leave the product on one spot of your skin. Keep moving the product to cover the entire area.

7.5 After use

1. When done, press and hold the control button ( ) 9 to turn off the product. If applicable, remove the power adapter 13 from the mains socket.
2. Remove any residual water-based gel from your skin. Then rinse your skin with lukewarm water.
3. Dry the skin with a towel and apply a facial cream to soothe and moisturize the skin.
4. Thoroughly clean the product after use (see chapter “Cleaning”).

Tips on using the product

8.1 Areas for use
WARNING! RISK OF INJURY!

• Do not directly look into the light emitted from the product. Close your eyes when using the product near your eyes.

Left and right cheeks (including the areas around the eyes but not the eyelids)| Helps to reduce fine lines and build volume
Neck| Helps to reduce neck lines

8.2 What to expect during or after use

• You should feel a sensation of warmth of the RF currents.
• You should feel a slight tingling sensation caused by electric currents when the EMS attachment 6 is used.
• You may experience some redness or slight swelling after use. This should subside within a few hours, or up to one day.

8.3 Regimen

• Always start using the product from energy level 1 and increase the energy level as long as you feel comfortable.
• For each use, use the product for at least 5 minutes on each large area (e.g. cheeks, neck) and at least 3 minutes on each small area (e.g. nasolabial folds and areas between the eyebrows).
• Use the product twice a week for 10 weeks. You will begin to see visible results after 5 weeks/10 sessions.
• After that, use once every 2 weeks to maintain results.
• To prevent temporary results, it is important to use the product consistently.

8.4 Possible side effects
To prevent side effects, always fully follow the instructions and pay attention to all warnings and contraindications. Consult your physician if you experience any persistent symptoms including pain, skin redness, swelling or a burning sensation.
Although uncommon, these side effects may occur:

• Excessive edema (swelling) and erythema (redness): In case they appear, use a damp cool towel to cool the areas for at least 10 minutes and apply an anti-burn cream. They should subside within a few days.
• Dilation of the superficial blood capillaries: This may result in a temporary redness for a few days. Some of the capillaries may also present red spots that should reduce with time. If these signs appear, immediately cool the areas with chilled water.

Cleaning

WARNING! RISK OF INJURY!

• Always disconnect the power adapter before cleaning.
  NOTICE! RISK OF DAMAGE!

• Never immerse the product in water or other liquids. Make sure that no water or other liquids penetrate the housing.

• Do not use any aggressive cleaners, brushes with metal or nylon bristles, or sharp or metallic cleaning utensils such as knives, hard scrapers and the like.
  1. Clean the product with a damp cloth. Make sure there is no remaining water-based gel on the product.
  2. Dry the product thoroughly with a dry, soft and clean cloth.

Storage

All parts must be completely dry before being stored.

• Store the product in a clean and dry place, avoiding heat and direct sunlight.
• Store the product so that it is not accessible to children.

Troubleshooting

Some problems may be caused by minor faults that you can fix yourself. To do so, follow the instructions in the following table. If it is still not possible to resolve the problem, contact customer service. Do not repair the product yourself.

not defective, and the power adapter is properly connected to a mains socket.
• Make sure the product is sufficiently charged if used without the power adapter.
I cannot feel any heat or micro-currents during use.| • Make sure the electrodes 2  are in full contact with your skin.
The attachment 5 / 6 does not work.| • Make sure the attachment has been properly installed onto the product. When properly installed, the battery/attachment indicator light 8  illuminates green.
One or more indicator lights flash during use.| • There is an error during operation. Turn off and then turn on the product.

Technical data

12.1 General

RF
Max. output power:| 20 W
Output frequency of main unOutput frequency of RF| 1 MHz ± 30 %
attachment:| 1 MHz ± 30 %
Pulse (EMS attachment)
Frequency:| 100 Hz ± 10 % (lift mode); 2 Hz ± 10 % (slap mode)
Max. voltage:| 10 W
Conditions for transport/storage
Temperature:| -40 to 70 °C
Relative humidity:| 10–90 %
Atmospheric pressure:| 500–1,060 hPa
Conditions for operation
Temperature:| 10 to 35 °C
Relative humidity:| 30–75 %
Atmospheric pressure:| 700–1,060 hPa
Weight
Main unit:| 210 g
RF attachment:| 45 g
EMS attachment:| 55 g
Dimensions (L × W × H)
Main unit:| 175 × 56 × 45 mm
Main unit + RF attachment:| 189 × 71 × 61 mm
Main unit + EMS attachment:| 189 × 71 × 66 mm

12.2 Power adapter

Name or trademark of the manufacturer, commercial register number and address:| Guangdong Keerda Electronics Co., Ltd 440681000450656, Shilong Intensive Industrial Park, Lunjiao Shunde District, Foshan, Guangdong, China|
Input voltage:| 100 –240| V
Input alternating current
frequency:| 50/60| Hz
Input current:| 0.8| A
Output voltage:| 12| V
Output current:| 2| A
Output power:| 24| W
Average efficiency during operation:| 86.2| %
Efficiency at low load (10 %)| 76.8| %
Power consumption at zero load:| 0.1| W

Disposal

13.1 Disposing of the packaging
** Sort the packaging before you dispose of it. Dispose of paperboard and cardboard with the recycled paper service and wrappings with the appropriate collection service.
13.2 Disposing of the product
(Applicable in the European Union and other European countries with separate collection systems of recyclable materials)
Old appliances may not be disposed of in the household waste!
Should the product no longer be capable of being used at some point in time, dispose of it in accordance with the regulations in force in your city or county. This ensures that old appliances are recycled in a professional manner and also rules out negative consequences for the environment. For this reason, electrical equipment is marked with the symbol shown here.
Batteries and rechargeable batteries may not be disposed of with household waste!*
As the end user you are required by law to bring all batteries and rechargeable batteries, regardless whether they contain harmful substances or not, to a collection point run by the communal authority or to a retailer, so that they can be disposed of in an environmentally friendly manner. Bring the entire product (including the rechargeable battery) to your collection point and make sure that it is in an uncharged state! * labelled with: Cd = cadmium, Hg = mercury, Pb = lead

Warranty

This product is covered by a 2-year warranty according to European regulations and law.
The extent of the warranty on this product is limited to technical defects caused by faulty production processes. In the event you want to claim warranty please be sure to contact our customer service for instructions. They may be able to solve your problem  without needing to return the product to the store or our service center. Our customer service is always pleased to help you!

Customer service

For more information about the products of Silk’n visit your regional Silk’n website: www.silkn.eu. If the device is damaged, defective, in need of repair or you need our assistance, please contact your nearest Silk’n service center. This manual is also available as a PDF download from: www.silkn.eu.
Service number: 0906-2130009
Email: customercareuk@silkn.eu

Manufacturer
Silkn Beauty Ltd.
Alon Ha-Tavor 15
Caesarea, 3079516 Israel
Distributor
Invention Works B.V.
Galileïstraat 17
3029 AL Rotterdam
The Netherlands
UK Representative
Silk’n UK Ltd.
2nd Floor, De Burgh House, Market Road
Wickford, Essex, SS12 0FD
United Kingdom © 2023 Silkn Beauty Ltd. All rights reserved. Silk’n and the
Silk’n logo are registered trademarks of Silkn Beauty Ltd.

References

• Turn your home into a beauty salon with our beauty tools | Silk'n | Silk'n
• Beauty Tools for Home Use | Silk'n

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