MOKiN USB C Wall Charger User Manual

MOKiN USB C Wall Charger

Product Information

Specifications:

• Output Voltage: 5V, 9V, 12V, 15V, 20V
• LED Indicator: Green (5V), Blue (9V/12V/15V/20V)
• Supported Devices: First/Second Generation Airpods, IQOO e-cigarettes, speakers, TWS
• Charging Ports: USB-C

Product Usage Instructions

Charging with USB-C Port

1. Connect the USB-C port of your device to the USB-C port of the charger.
2. If your device supports PD charging:
   • Ensure the LED light on the charger is blue.
   • If the LED light is not blue, use a USB C-A adapter to connect the device to a PD charger.
   • Connect a USB A cable to the charger and your device for charging.
3. If your device does not support PD charging:
   • Ensure the LED light on the charger is green.
   • If the LED light is not green, disconnect the device and check for compatibility.
   • Use an alternative charging method suitable for your device.

Charging Samsung Galaxy Series

If you are experiencing charging issues or repeated switching between slow and fast charging with your Samsung Galaxy device, follow these steps:

1. Replace the C-C cable you are using for charging.
2. Ensure the new C-C cable is compatible with your device.
3. Connect the new C-C cable to the charger and your device for charging.

Charging with Dual Ports

If you want to charge two devices simultaneously using both ports of the charger, follow these steps:

1. For Samsung S21/S22/Note 20+ and iPhone 8 or later:
   • Plug in your iPhone first to enable PD20+PD20 charging.
   • Once the iPhone is connected, plug in your Samsung phone or iPad.
2. For iPad and iPhone 8 or later models released in or after 2017:
   • Plug in your iPhone first to enable PD20+PD20 charging.
   • Once the iPhone is connected, plug in your Samsung phone or iPad.

Using Third-Party C-Lightning Cable

If you are using a third-party C-lightning cable with MFI certification and facing issues with boosting to 9V for charging, follow these steps:

1. Simply unplug the C or lightning end of the C-lightning cable.
2. Ensure the remaining connection is secure.

Product FAQs

Q: What does the LED light indicate?
A: The LED light on the charger indicates the output voltage. It is green when the output is at 5V and blue when any port outputs at 9V/12V/15V/20V.

Q: Why do some devices not support PD charging?
A: Some devices, such as the first/second generation Airpods,IQOO e-cigarettes, speakers, and TWS, do not support PD charging because they were not designed for it and lack the necessary hardware/firmware to activate the charging process.

Q: How can I charge my non-PD supported device with this charger?
A: To charge a non-PD supported device, use a USB C-A adapter to connect the device to a PD charger and then charge the device with a USB A cable.

Q: Why is my Samsung Galaxy device not charging or switching between slow and fast charging?
A: This issue may be resolved by replacing the C-C cable used for charging with a compatible one.

Q: Why can’t I receive PD20+PD20 charging when using both ports simultaneously?
A: PD20+PD20 charging is not supported for Samsung S21/S22/Note 20+ and iPhone 8 or later models, as their output protocol is 27W+12W. It is also not supported for iPad and iPhone 8 or later models released in or after 2017, as their output protocol is 27W+12W. To enable PD20+PD20 charging, plug in your iPhone first and then your Samsung phone or iPad.

Q: Why is my third-party C-lightning cable not boosting to 9V for charging?
A : The difference in the MFI chip used in the third-party C-lightning cable may cause this issue. Simply unplug the C or lightning end of the C-lightning cable to eliminate the anomaly.

If you have any other issues with our product, please contact our professional MOKIN customer service team. We’ll respond within 12 hours.

Product FAQs

1. When the product outputs at 5V, the LED light is green. When any port outputs at 9V/12V/15V/20V, the LED light turns blue.

2. The first/second generation Airpods, IQOO e cigarettes, speakers, and TWS have a USB C port for charging but do not support PD charging because they were not designed for it and lack the necessary hardware/firmware to activate the charging process.
   Solution: Please use a USB C A adapter to connect the device to a PD charger and then charge the device with a USB A cable.

3. The Galaxy series may not charge or may repeatedly switch between slow and fast charging.
   Solution: Replace the C C cable.

4. When using both ports at the same time:

5. Samsung S21/S22/Note 20+ and iPhone 8 or later will not receive PD20+PD20 charging, as the output protocol is 27W+12W.

6. iPad and iPhone 8 or later models released in or after 2017 will not receive PD20+PD20 charging, as the output protocol is 27W+12W.
   Solution: We recommend plugging in your iPhone first and then your Samsung phone or iPad to enable PD20+PD20 charging.

7. Using a third party C lightning cable with MFI certification may result in a failure to boost to 9V for charging due to the difference in the MFI chip used in the third party cable.
   Solution: Simply unplug the C or lightning end of the C lightning cable to eliminate the anomaly.
   If you have any other issues with our product, contact our professional MOKIN customer service team. We’ll respond within 12 hours.

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