tern HSD GEN 2 Smartest Compact Bosch E-Cargo Bike User Guide

June 13, 2024
tern

tern HSD GEN 2 Smartest Compact Bosch E-Cargo Bike

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PRODUCT

Product Information

The product is called HSD GEN 2. It is a versatile device designed for various purposes.

Product Usage Instructions

  1. Ensure that the device is fully charged before use.
  2. Press the power button (A) to turn on the device.
  3. Use buttons C and B to navigate through the menu options.
  4. Press button A to select an option.
  5. Follow the on-screen instructions for options 5 and 6.
  6. Continue using buttons A, C, and B to navigate and select options.
  7. For options 7 and 8, refer to the specific instructions provided in the manual.
  8. Similarly, follow the instructions for options 9 and 10.
  9. Refer to the manual for detailed instructions on using options 11 and 12.
  10. If you prefer instructions in the DEUTSCH language, refer to options 13 and 14.
  11. Continue following the on-screen instructions for options 15 and 16.

Please note that for specific details regarding each option, refer to the user manual provided with the product.

Bike Parts

  1. Andros Stem
  2. Telescopic Seatpost
  3. Physis Handlepost
  4. Motor Drive
  5. Battery
  6. Kickstand
  7. Vertical Parking Contact Points

OVERVIEW

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  1. Charging the battery on the HSD

  2. Switch the battery off.

  3. Clean the cover of the charging socket @. Avoid getting dirt, e.g. sand or soil, in the charging socket and contacts in particular.

  4. Lift the cover of the charging socket and plug the charging connector © into the charging socket There is a risk of fire due to the charger heating up during charging. Ensure the battery on the bike is completely dry and place the bike on a fireproof surtace before charging. It this is not possible, remove the battery from the holder and charge it in a more suitable location, then dong so, read

  5. RearStop Brake Light
    The brake light will shine when the brakes are operated. This feature is always-on and automatic whenever the Bosch Drive is powered on

  6. Frame and Battery Lock
    The trame and battery locks are keyed alike, meaning the same key works for both locks.

  7. LED Remote

  8. On/off button

  9. Button for increasing support level *+

  10. Scrol over back button or level *

  11. Select button

  12. LEDs for battery charge indicator

  13. Assistance level LED

  14. Power On
    Press(a)to power on the Drive system.
    Select Screen Mode
    Use the left or right button @ on the LED Remote to scroll between the start screen mode and other screen modes on the display).

  15. Gear Shifter
    hange the gears by using the twister, with the gear number appearing in the indicator @. The lower the number, the lighter the pedaling. The higher the number, the heavier the pedaling case up, or stop pedaling when shilling

  16. Use to shift from a smaller to a larger gear.

  17. Use b) shift from a larger to a smaller gear.

  18. Kindernay Onesie

  19. Press®to shift from a smaller to a larger gear.

  20. Press b)to shift from a larger to a smaller gear. use up, or stop pedaling when

  21. Enviolo Twist

  22. Twist shifter toward@ for a lower ratio and toward b) for a higher ratio.

  23. When the bike is stopped, approximately only.

  24. Ease up or stop pedaling when shitting

  25. Power On
    Slide the light bulb Icon to the ON position.

  26. LED Remote
    Press and hold the LED Remote “+* button for 3 seconds.

  27. Power On
    Press the light bulb icon on the Light Controller.

  28. High/Low Beam
    Press the lamp icon to toggle between High and Low beam.

Intended Use

ModelUne HSD
Region EU
**Intended Use Condition*** Condition 2
Motor Power Rating 2S0W
Max Speed Assist 25 km/h
E-Bike Class  
E-Bike Weight 24.6 – 26.4 kg
Max Rider Weight 120 kg
Max Weight (Rear Rack) 80 kg
Max Gross Vehicle Weight 180 kg

Refer to Appendix A of E-Bike general manualtern-HSD-GEN-2-Smartest-
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  • Your HSD is designed for individual personal use: riding with both wheels in contact with paved roads or graded and maintained gravel roads. This Tern bike is not intended for racing, jumps, hops, wheelies, or similar activities which may cause damage to the bicycle and risk injury or death to the rider.
  • The warranty will be void if your HSD is not used by the intended usage.
  • The warranty is enclosed separately.
  • If your HSD was not purchased locally from a Tern-authorized source, it may not have the correct drive assistance settings and may not be used on public roads.
  • Only bicycle trailers that conform to EN 15918 can be used with the HSD. To see which trailers and attachment methods have been tested and approved, please refer to the Tern website. If your trailer has not been tested by Tern, check with the trailer manufacturer for information concerning compatibility and proper installation.
  • Only child seats that conform to EN 14344 can be used with the HSD. To see which child seats and attachment methods have been tested and approved, please refer to the Tern website. If your child seat has not been tested by Tern, check with the child seat manufacturer for information concerning compatibility and proper installation.

Weight and Loading

To safely operate the HSD, you must observe the following:

  • The maximum gross vehicle weight of your HSD should not exceed 180 kg (397 lb). The maximum gross weight is defined as the total weight of the bike, batteries, passenger(s), accessories and cargo.
  • Maximum rider weight should not exceed 120 kg (264 lb).
  • The weight of the HSD without a battery is 24.6 – 26.4 kg (54.2 – 58.2 lb), depending on your model.
  • The maximum weight on the top of the Rear Rack is 80 kg (176 lb).
  • If the capacity stated above differs from your HS D’s CE Frame Sticker, follow the CE Frame Sticker.
  • The maximum limit for the Combo Mount is 20 kg (44 lb).
  • For accessories, please consult the manual included with each accessory.

FIRST RIDE

  1. Read all the instruction manuals supplied with your HSD. If anything is unclear, ask your dealer before riding off.

  2. Check the tire pressure and make sure it is within the minimum and maximum values indicated on the sidewalls of the tires.

  3. Adjust the saddle height to the preferred position.tern-HSD-GEN-2-Smartest-Compact-Bosch-E-Cargo-Bike-FIG- \(3\)

  4. Adjust the Andros Stem to the preferred position.tern-HSD-GEN-2-Smartest-Compact-Bosch-E-Cargo-Bike-FIG- \(4\)

  5. Press@to power on the Operating Unit.tern-HSD-GEN-2-Smartest-Compact-Bosch-E-Cargo-Bike-FIG- \(5\)

  6. Select level of assistance.

  7. Press “+”@to increase.

  8. Press”-“© to decrease.

  9. The selected mode is shown at@).

  10. The following assistance levels are available:

  11. OFF: The motor assistance is switched off. The e-bike can be operated as a normal bicycle through pedaling.

  12. ECO: Effective assistance at maximum efficiency for maximum cruising range.

  13. TOUR: Uniform assistance, for touring with long cruising range.

  14. AUTO: The support is dynamically adapted to the riding situation.

  15. TURBO: Maximum assistance, supporting the highest speed for sporty riding.

  16. The walk assistance aids you when pushing your HSD. The speed of this function depends on the selected gear and can reach a maximum of 4 km/h. To start walking assistance, press the” -“© button for more than 1 second and keep it pressed. The battery charge indicator ® will go out and a white moving light will show that it is ready. To activate walk assistance, one of the following actions must occur within the next 10 seconds:

  17. Push the HSD forwards.

  18. Push the HSD backward.

  19. Perform a sideways tilting movement with the HSD.
    After activation, the motor begins to push and the white bars change to ice- blue. If you release the button, walk assistance is stopped. You can reactivate walk assistance within 10 seconds by pressing the button.
    The push assistance is switched off as soon as one of the following occurs:

  20. The wheels of the HSD are locked (e.g. by applying the brakes or hitting an obstacle);

  21. The speed exceeds 4 km/h (2.S mph).
    The walk assistance function must only be used when pushing the HSD.
    There is a risk of injury if the wheels of the HSD are not in contact with the ground while using the walk assistance.

  22. Use gears as you would on a conventional bicycle to maintain an efficient cadence for your riding style. This will maximize the efficiency of the assistance to your power input and prevent premature wear on the drive system.

  23. Note the drive assistance is limited to:

  24. 25 km/h in countries that follow the EU standard

  25. 32 km/h (20 mph) for Class 1 in countries that follow the USA standard

  26. 45 km/h (28 mph) for Class 3 in countries that follow the USA standard
    Practice handling the bike in a safe area before riding on public roads.

LIGHTING

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  • If your HSD has a Valo light, make sure the on/off switch is toggled to the On position.
  • Be careful to aim the light beam slightly downward so as not to blind oncoming traffic.
  • You may be required to turn on the lights at all times, including day time riding. Please check your local regulations.

Flat Folding

The Tern HSD can be flat-folded to reduce its size. To do so, follow these steps:tern-HSD-GEN-2-Smartest-Compact-Bosch-E-Cargo-Bike-FIG-
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Vertical Parking

  1. Apply rear brake.
  2. Pull up on handlebar and walk backwards.tern-HSD-GEN-2-Smartest-Compact-Bosch-E-Cargo-Bike-FIG- \(9\)
  3. Make sure all support points touch the ground evenly.tern-HSD-GEN-2-Smartest-Compact-Bosch-E-Cargo-Bike-FIG- \(10\)

In public areas, hold the bike to prevent it from accidentally falling over.
Before leaving a vertically parked bike unattended, first strap the bike to a fixed object to prevent it from falling.

Frame and Battery Lock

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  • The key code is written on a card that was originally supplied with the lock and on the key itself. Please record the key number and/or store the key code in a secure location in case you need to order a replacement from the lock manufacturer. You will not be able to recover your keys if this information is missing. Registering your lock with Abus also helps provide better replacement service.
  • In case you are unable to retrieve your key and key code, you may take your HSD to the local Bosch dealer to retrieve the key code from the Bosch controller. Note this information may not always be possible or available.
  • The frame and battery locks are keyed alike, meaning the same key works for both locks

App eBike Flow

The eBike Flow app is the control center for the Bosch smart system on your HSD. Use the app to lock your bike, monitor your riding distance and battery status, manage your service appointment schedule, and install over-the-air updates to keep your smart systems up to datetern-HSD-GEN-2-Smartest-
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Security features managed by eBike Flow app

Download the eBike Flow app

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