CREATE Warm Crystal Black Electric Glass Convector User Manual

June 13, 2024
CREATE

CREATE Warm Crystal Black Electric Glass Convector

Product Information

The Warm Crystal is a heater that provides efficient and effective heating for your space. It comes with various features and installation options to suit your needs.

Security Instructions

Before installing or using the heater, please read and follow the security instructions provided in the user manual. These instructions ensure safe operation and prevent any potential hazards.

Installation Instructions

Before installing the heater, make sure all parts are complete and the product is intact. There are two installation options available: leg installation and wall installation.

  1. Place the product face down on a soft cotton cloth or rug.
  2. Attach the legs to the heater base using the screws provided.
    • Align the holes in the base with the holes in the legs.
    • Insert the screws into the holes and tighten them with a screwdriver (not included).

Note: Before drilling holes in the wall, make sure there are no cables or other pipes in the wall to avoid damage.

  1. During installation, keep the heater at a safe distance from combustible materials, gas, and water.
  2. Ensure the minimum installation distances from both the floor and the ceiling:
    • The heater should be at least 15 cm away from the floor.
    • The heater should be at least 50 cm away from the ceiling.
  3. Fix and secure the screws on the wall to ensure safe installation of the heater.

For more detailed instructions on installation, please refer to the user manual. Thank you very much for choosing our heater. Before using the appliance, read these instructions carefully for its correct use. The listed safety precautions will reduce the risk of death, injury and electric shock if strictly followed. Keep this manual in a safe place for future reference, along with the original product packaging and proof of purchase. If possible, pass these instructions on to the nextowner of the appliance. Follow basic safety precautions and accident prevention rules at all times when using an appliance. We decline all liability arising from non-compliance with these instructions by the client.

SECURITY INSTRUCTIONS

When using any appliance, basic safety measures must be respected at all times:

  • Before use, check that the heater and all supplied accessories are complete and intact.
  • The heater must be installed following the installation instructions.
  • The heater must be plugged into an outlet that meets the following requirements: 220-240 V AC, frequency 50/60 Hz.
  • The heater is only suitable for indoor use. Do not use it outdoors.
  • Do not leave the heater unattended during use. Keep the heater out of the reach of children, as there is a risk of burns.
  • Do not use an external controller with the heater.
  • Do not use the heater near flammable or explosive materials, as there is a risk of fire or explosion.
  • It is strictly forbidden to insert objects into the protection grille of the heater, as there is a risk of electric shock.
  • Do not touch the metal casing as it becomes hot during use and you may be at risk of burns. Wait for the heater to cool down before putting it away.
  • Unplug the heater if it is not going to be used for a long period of time.
  • Before using the electric heater, check that it is in good condition and intact. Do not plug in or use the heater if the housing, cord, or plug is damaged.
  • The heating element could be damaged if the heater is dropped or hit.
  • Check the heating element for damage before each use. Do not use the heater if it is broken.
  • Disconnect the plug from the outlet when moving or cleaning the heater. At the time of disconnection, please turn off the switch first, then unplug the plug. Do not pull on the cord.
  • It is strictly forbidden to destroy the electric heater without authorization.
  • If the heater is damaged, seek the help of a professional service.
  • The product is exclusively for domestic use.
  • During use, do not allow direct contact of the surface of the device with the skin, as there is a risk of burns.
  • Do not share the electrical outlet of the heater with other appliances, as there is a risk of fire due to excessive load.
  • CAUTION: Do not cover the heater, as there is a risk of overheating and fire.
  • The heater should not be located directly below an electrical outlet.
  • If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or a qualified person in order to avoid a hazard.
  • Avoid using an extension cord as it may overheat and cause a fire hazard.
  • This heater is not intended for use in bathrooms, laundry areas, or similar locations where moisture may be present. Do not place a heater where it could fall into a bathtub or other container of water.
  • Do not use the heater near a bathtub, shower, or swimming pool.
  • Children under three years of age should be kept away from the appliance if they are not going to be continuously supervised.
  • Children between the ages of three and eight may only turn the appliance on and off if the appliance is placed or installed in its normal operating position, they have been instructed in how to use the appliance safely, and they understand the hazards involved. Children between the ages of three and eight are not allowed to plug in, adjust, or clean the appliance, or carry out maintenance work.
  • This appliance can be used by children aged eight years and above and persons with reduced physical, sensory, or mental capabilities, as well as persons with a lack of experience and knowledge if they have been given supervision or instruction concerning its safe use and understand the hazards. potential partners. Children must not play with this appliance. Children will not be able to carry out cleaning and maintenance tasks without supervision.
  • CAUTION: Some parts of this product can become very hot and cause burns. Pay special attention if there are children and vulnerable people.

INSTALLATION INSTRUCTIONS

Before installing, check that all parts are complete and the product is intact. If you want to use the heater independently, attach the supplied feet following these instructions. The heater must be mounted on a clean, stable and level surface.

LEG INSTALLATION

  1. Place the product face down on a soft cotton cloth or rug.
  2. Attach legs to heater base using screws provided. Align the holes in the base with the holes in the legs, insert the screws into the holes and tighten with a screwdriver (not included).

WALL INSTALLATION

Note: Before drilling holes in the wall, make sure there are no cables or other pipes in the wall to avoid damage. Remember that the screws on the wall must be fixed and firm to ensure the safe installation of the heater. Please note the safety distance mentioned below.

  1. During installation, the heater must be kept at a safe enough distance from combustible materials and gas and away from water.
  2. Always keep the minimum installation distances of the heater from both the floor and the ceiling. NEVER place the heater at a distance less than 15 cm from the floor or less than 50 cm from the ceiling.

Hook type bracket.

  1. Take four brackets, six expansion bolts, and six screws out of the box, and attach two brackets to the wall with the distances between the bracket holes as shown in the illustration below.
  2. Attach two brackets to the bottom of the product as shown in the illustration.
  3. Hold the product from one side, note the position of the hole on the back cover, and slide it into the slot. Wall installation is finished, as shown in the illustration below.

HEATER CONTROL PANEL

  • Plug the heater into the power outlet, it will beep when turned on. The heater will go into standby mode, displaying the icon .
  • To start heating, press the button . You will see the “ECO” mode icon . This means the device is in “ECO” mode status.
  • The “ECO” mode is the average power, the “Comfort” mode is the maximum power.
  • To change the heating mode, press the “MODE” button to cycle through the modes: “ECO” mode ,“Comfort” mode and “Antifreeze” mode . When the heater is in the selected mode, it will begin to heat up and the “Heating” icon it will light up.
  • Use the “Left/Right” buttons to adjust the temperature in any way. The temperature range is from 5°C to 50°C.
    • NOTE: Please note that the temperature displayed on the screen is the ambient temperature. The temperature you set the heater to is displayed when you press the keys .
  • To set the timer, press the button “Timer” (The timer range is from 1 to 24 hours.) The digits will flash after setting and then the display will return to heating mode. The timer icon will be displayed on the screen when the timer has been set. The heater will turn off automatically when the set time elapses.
    • To set the child lock, press and hold the button (right) until the padlock icon appears on the screen, then the control panel will be locked. To unlock, press and hold the button (left) . The padlock icon will disappear and all buttons can be used again.
  • To set the display light, press the button WIFI/light. Press once, the screen will be in half lighting, press the button again, the screen will disappear, press again, it will return to full lighting.
    • To configure WiFi, press and hold the button WIFI/light, the WiFi icon will flash quickly. To access the secondary connection mode, press and hold the button again WIFI/light, WiFi icon will flash slowly. Read the Wi-Fi connection details in the following section “WIFI CONNECTION”.

WIFI CONNECTION

  1. To connect the heater to Wi-Fi, you must first download the CREATE Home app on your device. You will find the app by scanning the QR code below or searching for “CREATE Home” in Google Play or App Store.
  2. Download and install the app. If you do not already have a CREATE Home account, you will need to create one by clicking Register.
    • The device will automatically determine your country, although you can change it if necessary. Enter your phone number or your email address. If you enter a phone number, a verification number will be sent to your phone; enter this number for approval and then create a password. If you enter your email address, you will need to create a password.
  3. To add your heater to the app, first put it in Wi-Fi connection mode. The heater is in Wi-Fi connection mode when the Wi-Fi icon flashes. If the icon does not flash, long press the button WIFI/light for three seconds.
  4. Once the icon starts flashing, go to the app and press “Add a device”. Select the type of device (Heater) and confirm that the indicator is flashing. You will then be prompted to enter your home WiFi password. In this way, the app will find your heater using your Wi-Fi connection.
  5. The app will then display its connection screen.
    • NOTE: If the heater does not turn on, press and hold the button for another three seconds. It will go into secondary connection mode. The heater has two connection modes: one in which the icon flashes slowly (once per second) and another in which the icon flashes rapidly (three times per second). Most devices will connect in fast flash mode.
  6. The heater will beep and an icon will be displayed fixed when the device is connected. The app will confirm that the heater has been added. Now you can give your device a name, share it with your family, or schedule your heater.

USING THE CREATE HOME APP

You can use the app to control multiple devices. The status of your devices is displayed in the device list:

  • Disconnected (the device is turned off at the switch).
  • Off (device is in standby mode).
  • Power on (the device is in warm-up mode).
  • When the device is connected, select the device name to go to the control interface.
    • Note: if the device is unplugged, you will not be able to control it with the app.

HEATER CONTROL

You can change the current heater mode by touching the mode buttons. You can adjust the mode temperature by using the + and – buttons when in the mode.

SCHEDULE THE HEATER

  • You can schedule your heater by creating a schedule of “events” to turn it on and off. These events can be temporary, such as a timer being set, or they can be repeated so that the heater turns on at the same time throughout the week.
  • You can set an unlimited number of events, turning the heater on and off throughout the week.
  • For each event, you must set the start time.
  • Then choose if you want it to repeat. Select “Only once” if you want to set a timer for now.
  • If you want the event to repeat, select the days you want it to repeat. Lastly, choose whether you want the heater to turn on or off. Confirm the settings in each step and tap Save to store the event.
  • All events will appear on your calendar. You can turn events on and off whenever you want.
  • You can also delete events by scrolling left and selecting the Delete option.
  • The heater will beep when a new heating event begins.
  • The heater will heat in the mode it was last set to: you cannot program mode changes.
  • Note that if you change the heater setting during an event (i.e. turning it on when it was scheduled to be off), the heater will remain as it is until the next scheduled event.

OTHER FEATURES

Scenes
It gathers all its devices to respond to environmental conditions. Event triggering includes temperature, humidity levels, air quality, sunrise and sunset, and device behavior. So, for example, you can set the windows to close every time the heater comes on, or the lights to come on, the curtains to close, and the heater to come on when the sun goes down. Only devices connected to the app can be used in these views.
Share
You can share control of devices with your family members. Go to “Share devices”, select the devices you want to share, and hit the option Share with a new member. You can then add the email address or phone number. If they have the app, the device will appear in their list of devices. If they don’t have the app, they will receive a link to download it.
Note: you can only share with numbers and email addresses that are connected to compatible devices: smartphones or tablets.

  • Voice integration
    CREATE Home is compatible with Amazon Echo and Google Home.

  • Frequent questions
    Find the answer to the problems that may arise in the frequently asked questions section of the app.

CLEANING AND CARE

  • MAINTENANCE
    Always unplug the appliance and let it cool down completely before any maintenance. Use a handheld vacuum to remove dust from the vents. Wipe the exterior of the unit with a damp cloth, and then wipe it dry with a dry cloth. Never immerse the unit in water or let water drip into the unit.

  • STORAGE
    Always unplug the appliance, let it cool down completely, and clean it before putting it away. If you have not used the device for a long time, please put the unit and instruction manual back in the original box and store them in a dry and ventilated place. Do not place heavy objects on top of the cardboard box during storage, as this may damage the appliance.

In compliance with Directives: 2012/19/EU and 2015/863/EU on the restriction of the use of dangerous substances in electric and electronic equipment as well as their waste disposal. The symbol with the crossed dustbin shown on the package indicates that the product at the end of its service life shall be collected as separate waste. Therefore, any products that have reached the end of their useful life must be given to waste disposal centers specializing in separate collection of waste electrical and electronic equipment or given back to the retailer at the time of purchasing new similar equipment,  on a one- for-one basis. The adequate separate collection for the subsequent start-up of the equipment sent to be recycled, treated and disposed of in an environmentally compatible way contributes to preventing possible negative effects on the environment and health and optimizes the recycling and reuse of components making up the apparatus. Abusive disposal of the product by the user involves application of the administrative sanctions according to the laws.

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