HALOWA1B Halo Collar User Manual

HALOWA1B Halo Collar

Date : March 2023

Getting Started
WARNING : See the Important Safety and Product Information guide in the product box for product warnings and other important information.

Setting Up the Halo Collar

1. Charge the Halo Collar (Charging the Halo Collar).
2. Turn on the Halo Collar (Turning On the Collar).
3. Add the Halo Collar to your account using the Halo App (Pairing a Halo Collar with the Halo App).
4. Attach the Halo Collar to the provided collar strap or to your own collar strap (Attach the Halo Collar to the Strap).

Halo Collar Overview

and internet connection.
Power Button| Turns the Halo Collar on or off.
Battery / Charge Indicator LED| Indicates the battery level and charging status.
GPS Indicator LED + Bluetooth Connection Indicator| Displays the GPS and Bluetooth connection status.
Waterproof Speaker Port| Allows for audio output from the collar.
USB-C Charging and Upgrade Port| Used for charging the collar and performing firmware
upgrades.
Strap Retention Loop (qty 2)| Secures the collar strap in place.All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of PAWS, LLC (“PAWS”). PAWS reserves the right to change or improve its products and to make changes in the content of this manual without obligation to notify any person or organization of such changes or improvements. Go to https://support.halocollar.com/ for current updates and supplemental information concerning the use of this product.

Halo® and the Halo logo are trademarks of PAWS, LLC., registered in the USA and other countries. These trademarks may not be used without the express permission of PAWS.

FCC Rules

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with radio frequency (RF) exposure limits adopted by the Federal Communications Commission for an uncontrolled environment. This device should be installed and operated with minimum distance 20 CM between the radiator & your body.

IC

This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions:

1. This device may not cause interference; and
2. This device must accept any interference, including interference that may cause undesired operation of the device

This device should be installed and operated with minimum distance 20 CM between the radiator & your body.
Output power

• WLAN: 2412-2472 MHz: 15.00 dBm
• Bluetooth: 2412-2472 MHz: 9.90 dBm
• LTE Band 3: 22.73 dBm
• LTE Band 8: 22.96 dBm
• LTE Band 20: 22.65 dBm

CE Compliance
Hereby, Protect Animals with Satellites, LLC declares that the radio equipment type Halo Three is in compliance with Directive 2014/53/EU.

UKCA Compliance
Hereby, Protect Animals with Satellites, LLC declares that the radio equipment type Halo Three is in compliance with the Radio Equipment Regulations 2017 (SI 2017/1206).
The following harmonized standards and/or other relevant standards/regulations have been applied:

1. Health and Safety
   • EN 50566:2017
   • EN IEC 62311:2020
   • EN 62209-2:2010
   • EN IEC/IEEE 62209-1528:2021
   • EN 62479:2010
   • EN 50663:2017
   • EN 50665:2017
   • EN 62368-1:2014/A11:2017
2. Electromagnetic compatibility
   • EN 301 489-1 V2.2.3
   • EN 301 489-17 V3.2.4
   • EN 301 489-19 V2.2.1
   • EN 301 489-52 V1.2.1
   • EN 55032:2015+A11:2020 Class B
   • EN 55035:2017
   • EN 55035:2017+A11:2020
3. Radiofrequency spectrum usage
   • EN 300 328 V2.2.2
   • EN 303 413 V1.2.1
   • EN 301 908-1 V15.1.1

CORPORATE ADDRESS
Halo with Cesar Millan
Protect Animals with Satellites, LLC
50 Tice Blvd, Suite 340, Woodcliff Lake, NJ 07677 USA

Getting Started

WARNING
See the Important Safety and Product Information guide in the product box for product warnings and other important information.

Setting Up the Halo Collar
Before you can use the Halo system, you must set up the collar.

1. Charge the Halo Collar (Charging the Halo Collar).
2. Turn on the Halo Collar (Turning On the Collar).
3. Add the Halo Collar to your account using the Halo App (Pairing a Halo Collar with the Halo App).
4. Attach the Halo Collar to the provided collar strap or to your own collar strap  (Attaching the Halo Collar to the Strap).

Halo Collar Overview

Halo Collar (front view)

Halo Collar (rear view)

| 1| USB-C Charging and Alternate Upgrade Port
---|---|---
| 2| Contact Tips (screw-in, qty 2) – Blanks shown
| 3| Collar flex-points (qty 2) – allow collar to properly fit dog’s neck
| 4| Strap Retention Loop (for Collar Retention/Replacement, qty 2)
| 5| Thumb Screw – Secures Strap Retention Loop (qty 2)
| 6| Collar Strap Buckle
| 7| Collar Strap – Leash D-Ring SAFETY NOTE
  SAFETY NOTE : Leash can only be attached to Halo Collar D-Ring when ‘Blank’ contact tips are used. While short or long contact tips are installed in your

Halo Collar, you must use a secondary collar to walk your dog with a leash.

SAFETY NOTE : Leash can only be attached to Halo Collar D-Ring when ‘Blank’ contact tips are used. While short or long contact tips are installed in your  Halo Collar, you must use a secondary collar to walk your dog with a leash.

Installing the Halo Collar Strap

Each Halo Collar is shipped with a Halo strap. Your Halo strap is made from extremely durable material, which will not retain water, smells or bacteria, and is easy to clean.
When you ordered your Halo collar, it was shipped with a certain length strap based on your dog’s neck size. To install the strap, follow these instructions:

1. Fit and adjust your snap/clip-style strap to your dog’s neck before starting
2. Open the two Retention Loops by unscrewing the two thumb screws and releasing that end of each loop.
3. Slide the Halo strap in place and align the two retention holes with the contact tip locations on the Halo Collar
4. Close and secure the two Retention Loops by closing each Retention Loop and hand-tightening each thumb screw. Do not overtighten or tighten with a tool.
5. Screw in and secure the desired contact tips as described here:

Selecting and Installing the Contact Tips
While your Halo collar is shipped with ‘blank’ contact tips, for best results with your Halo collar, use the short or long-length contact tips to enable static-based feedback. Static-based feedback has two main purposes – during initial training, they will more effectively train your dog to respond to audible or tactile ‘warning-level feedback.’ Quickly, your dog will respond to just the audible or tactile warning as its primary feedback. However, based on your dog(s)’ energy level, even a well-trained dog may get distracted and ignore a warning; the static feedback will overcome even significant distractions and may save your dog’s life.
To select the correct contact tips, consider your dog’s coat.

1.  Select the correct contact tip length for your dog’s coat type:
   • For dogs with thicker coats, use the longer contact tips.
   • For dogs with shorter coats, use the shorter contact tips.
2. Twist the contact tips through the strap and into the screw holes in the collar.
3. Tighten by hand only (no tools), and make sure not to overtighten.
4. When you put the Halo Collar on your dog, make sure the contact tips are touching the right position on your dog’s neck.

SAFETY NOTE: Leash can only be used with Halo Collar when ‘Blank’ contact tips are used. Do NOT use a leash with Halo Collar while short or long contact tips are installed.

Fitting the Halo Collar on Your Dog
CAUTION

• To prevent irritation from the contact tips, remove the collar for at least eight hours out of every 24-hour period.
• This Halo Collar is not intended for human use. Do not attempt to use it on any person.

NOTICE

• Before you put the Halo Collar on your dog, remove it from the charger.

Halo Collar Strap Adjustment

NOTICE
Before trying to put the Halo Collar onto your dog(s), you should follow the process we describe in our Halo User Training!
Before you introduce Halo to your dog (before training your dog on Halo Collar feedback), you will size and fit the Halo to your dog’s neck size by following this process:

1. Using a current collar your dog wears as a guide, adjust the Halo Collar strap using the two strap adjusters until the Halo Collar strap has a similar length as your current collar. If you do not currently have a collar, you can use any type  of rope or similar to determine the right neck size of your dog – but do NOT use the Halo Collar strap.
   NOTE : Depending on the size of your dog’s neck, there can be a significant amount of excess strap.

2. You should now cut the end of the strap using a standard scissor. Cut straight across, leaving 3-4 inches of excess strap

3. Then, place the end-tip clamp on a flat surface, with the Halo logo side facing up. Open the clamp to at least 90 degrees. Place one of the supplied metal end-tips securely into the back of the Halo end-tip clamp; it will be held in place by the clamp (NOTE: metal end-tips have sharp ‘teeth’ – so be careful)

4. Then, place the newly cut end of the Halo Collar Strap into the end-tip that is sitting in the clamp. Be sure to center it and push it in as far in as possible.

5. Close the clamp and press down firmly to secure the end tip in place. Apply sufficient force to fully close the clamp. The end-tip should now be securely fastened to the strap.

6. Remove the strap from the clamp.

7. If you want to move the D-Ring to another position, follow this procedure:

   • Close the Halo Strap by fastening the buckle
   • b Remove (unscrew) the two Contact Tip blanks from the Collar device and set them aside
   • c Move the D-Ring to the desired position by sliding the strap through the  Collar device – and then line up the nearest two adjacent holes with the screw inserts on the Collar device
   • d Re-install the two Contact Tip blanks – and secure them by hand (hand-tighten)

8. 8 Your Halo Collar strap is now properly sized! You can tuck any excess strap into the Protective Case.

9. Do not put your newly sized Halo onto your dog yet!

10. Your Halo Collar is now ready to be introduced to your dog – but not until you are taught how in your Halo User Training.

NOTICE

• Be sure to keep your end tip and clamp so you can adjust if necessary after you have introduced your dog to the collar and adjusted the sizing.

When you reach the section of Halo Pet Training where you are going to introduce Feedback to your dog, you will adjust and re-fit the Halo to your dog’s neck by following this process:

1. Change out the Contact Blanks to either small or regular-size tips, depending on your dog’s fur length.

2. Position the Halo Collar in a relatively high location on your dog’s neck at the front of your dog’s neck. Note: the contact tips should not be directly on their windpipe

3. Tighten the strap until it’s a snug fit, then fasten the buckle. You should be
   able to fit two fingers between the collar strap and your dog’s neck.

4. Wiggle the Halo Collar to work the contact tips through the dog’s coat and touch the skin.

5. Check to see if the Halo Collar unit is positioned correctly in front of your dog’s neck.

6. Let your dog wear the collar for at least 30 minutes to check to see if the collar has moved around. If so, tighten it a bit more until it has a snug fit.

7. Remove the Halo Collar from your dog.

Modifying or Replacing the Halo Collar Strap
If you wish to replace the strap with a ‘belt-buckle style’ strap, follow these instructions:

1. Unscrew and remove – but keep – the Halo Collar’s installed contact tips. (If a Halo strap is installed, follow steps 2-4 to remove it first:)
2. Open the two Retention Loops by unscrewing the two thumb screws and releasing that end of each loop.
3. Remove the Halo strap carefully from each Retention Loop
4. Close and secure the two Retention Loops by repositioning each Retention Loop in place and hand-tightening each thumb screw. Do not over-tighten.
5. Using the Halo-provided strap as a guide, punch two (2) retention holes in your own collar at the same length and same position, as measured from the buckle-end
6. Slide the new strap through the Retention Loops until the two retention holes align with the contact tip locations on the Halo Collar
7. Screw in and secure the original contact tips.

If you wish to replace the strap with a ‘snap/clip-style strap, follow these instructions:

1.  Fit and adjust your snap/clip-style strap to your dog’s neck before starting

2. Unscrew and remove – but keep – the Halo Collar’s installed contact tips

3. Open the two Retention Loops by unscrewing the two thumb screws and releasing that end of each loop.

4. Remove the Halo strap carefully from each Retention Loop

5. Using the Halo-provided strap as a guide, punch two (2) retention holes in your own collar at the same length and position, as measured from the buckle end.
   NOTE: this may require punching each hole through two layers of your
   ‘snap/clip-type’ strap. If so, the ‘snap/clip-style strap will not be adjustable.

6. Slide the new strap in place and align the two retention holes with the contact tip locations on the Halo Collar

7. Close and secure the two Retention Loops by closing each Retention Loop and hand-tightening each thumb screw.

8.  Screw in and secure the original contact tips.

Charging the Halo Collar

NOTICE
To prevent corrosion, thoroughly dry the USB-C port on the Halo Collar and the surrounding area before plugging in the charging cord. If liquid is inside, gently shake or tap the collar, with the USB flap open and the port facing downward, to remove the water from the port. Then, wait for the excess moisture to evaporate – this can take approximately 1-2 hours. Make sure it is dry before plugging in.
Unplug the charging cord before you fasten the Halo Collar to your dog.

You should fully charge the battery before you use the Halo Collar for the first time. Charging a fully depleted battery takes about two hours.
The Halo Collar does not charge when outside the temperature range of 0° to 40°C (32° to 104°F).

1. Assemble the provided charging system by plugging the USB-A (rectangular) end of the cable into the provided AC/DC charging block.
2. Plug the AC/DC charging block into a wall power source that is located in a convenient location for regular, nightly charging
3. To charge the collar, access the USB-C receptacle/port on your Halo Collar  by lifting the tab of the USB-C Cover flap. NOTE: Do NOT unscrew the flap from the collar.
4. Insert the USB-C (rounded) plug on the end of the charging cable into the port on the collar. Orientation of the plug does not matter. The Battery/Charge status LED will blink quickly GREEN while the collar is charging.
5. After the status LED turns solid green, the Halo Collar is charged. You may remove the charging cord from the Halo Collar.
   NOTE : The USB-C port is weatherproof. However, to prevent dirt build-up, be sure to firmly close the USB port cover on the collar each time you remove the charging cord from the collar.

Turning On the Halo Collar

• Press the Power button for about 2 seconds and release. Note that the Battery LED will turn on GREEN for about 3 seconds.

Turning Off the Halo Collar

• To turn off the collar while it is charging, simply press and hold the Power button for 5-6 seconds. The Battery LED will turn on RED for several seconds.
• When it is not plugged in, your collar needs to be upside down (USB port up) and resting (not moving) in order to turn off the collar.

Understanding the Halo Collar LEDs
There are three LEDs on your Halo collar.

• The Halo Logo LED will blink in your dog’s selected color while your app is paired to your collar over Bluetooth once every four seconds. It will also blink every time your press the POWER button.
• The GPS LED helps you understand the GPS status of the collar.

Status| GPS/Bluetooth LED|
---|---|---
Strong GPS Reception| Blue light blinks once per second|
Moderate GPS Reception| Pink light blinks once per second|
No or weak GPS Reception| No light|
GPS Calibration Required| Short Red Blink, once per second – please take your collar outside, with an unobstructed view of the sky, until the GPS LED starts to blink blue. When it blinks blue, calibration is complete, and

you may resume use of the collar.

|
|   SAFETY NOTE : When GPS signal is poor (not blinking or fast red blink on collar), collar will NOT provide fence feedback to your dog. Be sure that the Blue LED is on when letting your dog roam outside to make sure it is properly contained by its Halo Fence.

• The Battery/Charge LED provides a charge warning (yellow or red blinks) when the collar is unplugged and provides a charging indicator when the collar is plugged in for charging. See How do I charge the Halo Collar? For more information about the Battery/Charge LED. It also blinks red and green alternately during a collar update.

Using the Halo App with Your Halo Collar(s)

• You can use any number of Halo Collars with your Halo mobile app.
• Each Halo Collar must be assigned to a dog using the Halo mobile app before it can be used. During the collar and pet configuration process, each dog is also associated with a unique color in the app. The Logo LED of each collar will blink in the designated dog’s color at a rate determined by the mode (as shown in the table above).

Pairing a Halo Collar with the Halo App

• Turn on the Halo Collar and launch the Halo app.
• Follow the instructions in the Halo app to register and log in to the app.
• While adding your dog(s) to the Halo app, you will be asked to choose a unique color for each dog. This will help you track which collar belongs to which dog and more quickly identify each dog in the Halo app.
• When adding a Collar to your account with the Halo app, select the desired Collar by pressing the POWER button on the desired collar when prompted.
• For improved indoor communication, it is strongly recommended to configure the Collar to connect to your home Wi-Fi.
• Follow the in-app training process to learn how to properly train your dog(s) and how to use the Halo Collar, including the configuration of each dog’s specific feedback and encouragements (in the Training tab of the Halo app).

Managing Multiple Halo Collars
As you add each dog to your Halo app and assign a Halo Collar to each one, your dogs will appear as icons on the Map View on the My Map tab. While on My Map, you can individually select each pet to:

• View current location and status, including each Halo Collar’s battery level and internet connection status
• View daily activity and safety metrics for each dog
• Change your Halo Collar’s mode
• Send instant encouragement or feedback to your dog

To set or change individual Halo collar settings, select the Settings tab in the Halo app and select Collars.

Here you can:

• See Halo Collar’s detailed status, such as firmware version/updates
• Configure Halo Collar Wi-Fi settings
• See the Halo Collar firmware version and accept upgrades
•  See Halo Collar cellular carrier and connection details

Halo Dog Training

• The Halo solution is as much about training you and your dog as it is about dog containment and safety. The unique Halo training programs, designed by Cesar Millan, are what will ultimately determine the effectiveness of the Halo system, including our Halo User Training course, and our introductory Halo Pet Training course. In addition, Cesar Millan’s years of training expertise have defined the functionality of the Halo system in addition to our unique, simple and proven training programs.
• Halo training is best performed using the Halo app.
• Each user of the app (each member of the family) is strongly encouraged to take the Halo User Training course.
• Once at least one family member has completed Halo User Training, he/she may begin training each individual dog using the introductory Halo Pet Training program. Training is designed to be fun for you and your dog(s). You should train one dog at a time. As you progress through the Halo Dog Training program, you may quickly see results; however, it often takes about 21 days for new behaviors to become lifelong habits, so it is important to reinforce the training as described.

Feedback Intensities and Methods
You can use several methods to correct your dog. Configure each dog’s feedback settings by selecting your dog in the Training tab and clicking on Settings.

The Halo system provides four primary methods. For audible and static stimulation, you can also adjust the volume/intensity level.

• Tone: Activates an audible tone. Some tones can only be heard by dogs’ sensitive hearing. A tone can be used as either an encouragement or correction, depending on your training needs.
• Voice: Activates a pre-recorded audio clip. A vocal cue can be used as either an encouragement or correction, depending on your training needs.
• Vibration: Applies vibration instead of stimulation to your dog, in selected vibration patterns. The effectiveness of vibration may vary based on your dog’s temperament and experience.
• Static feedback: Applies brief static stimulation at the designated intensity level.

Choosing the Correct Intensity Level

1. Use the Halo app to select the desired sound or vibe or static stimulation.
   Then, set the intensity to the lowest level (Changing the Intensity Level).

2. Using the Halo app, press the “Test on Collar” button.

3. Observe your dog for a reaction, such as a head shake, neck movement, or just a change in expression.

Sometimes dogs will vocalize due to the surprise of the electrical stimulation. If your dog vocalizes more than once, the intensity level is too high.
The intensity level that causes a slight but recognizable reaction is your dog’s baseline level for beginning collar training. Do not run this test again.
After you begin training, your dog’s performance guides your intensity selection. As your dog advances in training, you may need to change the level depending on the training results.

How and When the Halo Collar Applies Feedback

Halo Fences and Halo Beacons
The Halo Collar can be configured (using the Halo app) with one or more fences and is also shipped with one Halo Beacon. Halo Fences and Halo Beacons are managed onboard the Halo Collar, so the Halo Collar will enforce the boundaries using pet-specific feedback even with no Internet access.

• Halo Fences: Use the Halo app to create your own outdoor fences that work just like underground wired fences – but with nothing to install. Press the Find button on the My Map tab, and then the Add Fence button. You can create and name up to 20 fences, each with up to 20 fence posts. Place each fence post by either walking with one of your collars in hand or by tapping your finger on the map. Your Halo Fences are downloaded into each of your Halo Collars and are enforced when you enable Fences On mode for your dog(s).

• Halo Beacons: Use these battery or USB-wall-adapter-powered devices to keep your dog(s) away from undesirable areas – inside or outside your house – such as the kitchen or bedroom. Or, use a Halo Beacon just as a notification system, such as when your dog is by the back door. You also will use the one provided Halo Beacon during Pet Training as the first step towards training rules, boundaries, and limitations. Beacons are enforced whenever you enable Beacons On mode for your dog(s).
  Battery-Powered Halo Beacon from Kit (including the disassembled view)
  Turn on the Halo Beacon by pressing on the halo logo and holding for 3 seconds until the blue LED turns on – then release. To turn it off, hold down again for 3 seconds – and confirm that – after releasing – the blue ‘power’ LED blinks 5 times.
  The Halo Beacon from your kit uses a replaceable calculator-style CR2025 battery. Use the disassembled view to assist with battery replacement.

• Automatic Feedback
  Warning : Applies your specified ‘Warning-Level’ feedback when your dog comes within 7-10 feet of a fence boundary or a Keep-Away Beacon for the first two seconds.

• Boundary : If your dog has not yet left a fence but it ignores the Warning for more than two seconds, the Halo Collar will activate ‘Boundary’ feedback.

• Emergency : If your dog crosses the fence line and continues moving away from the fence, or if it continues to ignore Boundary feedback near a Beacon, the Halo Collar applies Emergency Feedback periodically until your dog stops or turns back.

• Positive Feedback : If your dog starts to return to the safety of the fence, the Halo Collar applies your configured Positive feedback, including the Whistle.

• Lost Mode : If your dog leaves the fenced area by over 100m (~300ft), it will no longer receive Emergency Feedback; instead, the Halo Collar will attempt to direct your dog back to the safety of your fence using the Return Whistle.

• Immediate Manual Feedback
  While training your dog(s), while on a walk, or whenever you determine it is necessary, you can initiate any of the same types of feedback on demand. To send immediate feedback, press the ‘Hand’ icon either on your dog’s pet card
  on My Map, or on your dog’s Training card. After pressing the ‘hand’ icon, you will be presented with an option to send any of that dog’s customized feedback.

Halo Collar Specifications

6ms, all sides
Drop| 1m, wood floor; 10cm, steel floor
ESD| +/- 8kV contact; +/- 15kV non-contact

*The Halo Collar withstands exposure to water of up to 1 m for up to 30 min.

Checking the Battery Charge Level of the Halo Collar
Turn on the Halo Collar. Detailed charge level is reported periodically to the Halo app and is visible on the My Map and Collars Settings screens.
In addition, the Halo Collar is equipped with a battery-status LED. The color of the status LED indicates the battery charge level.

features remain active in case of emergency.
Flashing Red and/or Red- Green (Plugged)| The collar is undergoing a software update. Do not unplug it and do not use it yet on your dog. The process takes several minutes, and you will receive a notification via the Halo App when it is complete.

WARNING
This product contains a non-replaceable lithium-ion battery. To prevent the possibility of personal injury or product damage caused by battery exposure to extreme heat, store the Halo Collar out of direct sunlight.
Contact your local waste disposal department to properly recycle

Getting More Information
You can find more information about this product and optional accessories and replacement parts on the Halo website.

• Go to www.halocollar.com for information about the company and its products
• Go to support.halocollar.com for updated support documentation
• Keep the original sales receipt, or a photocopy, in a safe place

References

• GPS Wireless Dog Fence | Halo Collar
• GPS Wireless Dog Fence | Halo Collar

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