Halo 11W-C LED Clamp Lamp User Guide

March 1, 2024
HALO

Halo 11W-C LED Clamp Lamp

Thank you for purchasing the TROND Halo 11 W-C LED Clamp Lamp with USB Charging Port. We understand that you can choose from a vast array of competing brands, and we are grateful that you chose TROND instead.

Please read this welcome guide carefully before use in order to achieve the best performance, and please keep this guide for future reference.

TROND Customer Care

All TROND products come with an 18-month product warranty & 30-DAY money-back guarantee. If unluckily you come across any defective product, please simply email us at support@etrond.com anytime, and our service team will usually respond to you within 24 hours.
With TROND, you can rest assured and stay in good hands!

Package Includes

  • TROND Halo 11 W-C LED Clamp Lamp with USB Charging Port
  • Detachable UL-certified AC Adapter (6 ft. Long)
  • Welcome Guide

Technical Specifications

Specification Details
Model Halo 11W-C
Light Source LED Surface Light Source
Power Adapter Input: AC 100V-240V, 800mA
Output: DC 12V, 2000mA
Power Consumption 11W (max)
Color Accuracy Over 80 Color Rendering Index (CRI)
Color Temperature 5700K ~ 6200K (Cool White)
5100K ~ 5300K
4200K ~ 4400K
3500K ~ 3800K
3100K ~ 3400K (Warm White)
Illumination 300lux ~ 1500lux@30cm, varies by
different dimming levels
Total Flux 1000 lm
USB Output DC 5V, 1500mA
Service Lifetime >40,000 hours
(22 years if used 5 hours per day)
Operating Temperature -10°C ~ 50°C
Dimensions Gooseneck: 41cm / 16.14″ (fully extended)
Lamp Head: 8.5 x 13.5 cm / 3.35″ x 5.31″
Clamp Size: 11 x 9 cm / 4.33″ x 3.54″
Max. Clamp Width: 3.5cm / 1.38″
Optimal Clamp Width: 1.5cm~2.8cm / 0.6″~1.1″
Net Weight 408 g / 0.9 lb. without the power adapter

Product Diagram

  1. Lamp Shade
  2. Heat Dissipation Hole
  3. Flexible Gooseneck
  4. Power Jack
  5. Lamp Clamp, supporting
    • up to 3.5cm / 1.38″ width
    • optimal 0.6″-1.1″ width
  6. USB Charging Port
  7. Brightness Down – press quickly
  8. Brightness Up – press quickly
  9. 5 Lighting Modes – press quickly
  10. On/Off Switch – press quickly
    • 30-Minute Timer – press & hold for 2 seconds
  11. S-Level Brightness Indicator

Product Features

  • Flicker-Free, Anti-Glare & Eco-Friendly
    Unlike conventional point light sources, the TROND Halo 11 W-C adopts a surfacing lighting source and innovative light guide panel technology, which can create a soft, flicker-free light and greatly reduce the formation of shadows. TROND Halo consumes
    70%~80% less power than traditional incandescent lamps while giving you the same level of brightness. Unlike incandescent or fluorescent lights, it doesn’t contain mercury or other environmentally harmful substances.

  • Premium Diffusion Film Adopted
    Again some customers prefer brighter lamps, and we’ve been looking for ways to increase the brightness. Luckily with premium diffusion film invented by SKC HAAS from South Korea, we’ve increased the lamp brightness by 50%. Meanwhile, diffusion films will also increase the angle of visibility by efficiently channeling the light, which leads to a larger lighting area.

  • 5 Lighting Modes & 5-Level Dimmer
    With a simple touch control panel offering S distinctive lighting modes (3000K ~ 6200K) and a 5-level dimmer, you can set the color temperature and adjust the brightness to cater to your various lighting moods. Even smarter, this light has a built-in memory function and can remember the brightness setting from your last use.

  • Infinite Flexibility with Gooseneck & Clamp Design
    Smart gooseneck design (41 cm/16.1″ long) allows you to adjust your lamp with ease and to direct the light wherever you want. Strong clamp opens up to 1.38″ width (optimal 0.6″-1.1″ width) and can be used perfectly with music stands, pianos, office tables, computer desks, headboards, etc.

  • 30-Minute Auto Timer
    By holding the on/off switch for TWO seconds, the 30-minute timer will be enabled. The on/off switch indicator will then keep blinking unnoticeably until the lamp is automatically powered off after 30 minutes. This feature is specially designed for those who’d like to do some reading before falling asleep.

Safety Precautions

  • Please do not disassemble or tamper with the lamp, or attempt to replace any parts to avoid accidents.
  • Please do not place the lamp in an unstable location; please place it on a flat, secure surface instead.
  • Please do not bend or pull the power cord excessively. The damage to the power cord may cause accidents such as fire or electric shock.
  • Please do not use the lamp in the bathroom, any moist places, or outdoors. This lamp is not waterproof.
  • If the lamp is dirty, soak a cloth in soap water, wring it out well, and wipe off the dirt. Then wipe it dry with a soft dry cloth.
  • Please do not place the lamp next to any heat sources or under direct sunlight.
  • Please use the supplied AC power adapter coming with the TROND Halo 11 W-C LED Lamp ONLY.
  • Please do not touch the lamp with wet hands or when liquids are present.
  • Please unplug the power adapter when the lamp will not be used for an extended time.
  • Please do not overload electrical circuits as it may cause electric shock or fire.

Trouble Shooting

  • Please make sure there’s power to the wall outlet or try another outlet;
  • Please make sure the power plug of your AC adapter is securely inserted into the wall outlet;
  • Please make sure the connector plug of your AC adapter is securely connected to the power jack of your TROND Halo LED Desk Lamp.
  • If you still cannot turn on the light after making all the above efforts, please contact us via email at support@etrond.com. Our service team will provide you with a 100% customer satisfaction guarantee.

Product Warranty

Our company provides customers with a warranty of 18 MONTHS from the date of purchase.

Statement

The following are not covered by our warranty:

  • 2nd hand purchase or purchase from a non-authorized seller/distributor;
  • Damage resulted from abuse, fire, poison, and moisture;
  • Products dismantled by customers

Contact Us

For any inquiries or comments concerning our products, please contact us at below. If you have the order number, please include it as a reference. We will try to respond to all emails within 24 hours.

FCC

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the Federal Communication Commission (FCC) rules.

CE

This equipment has been tested and found to comply with the limits of the Europe Council Directive on the Approximation of the law of the member states relating to electromagnetic compatibility (89/336/ EEC) according to EN 55022 Class B.

FCC and CE Compliance Statement

These limits are designed to ensure reasonable protection against frequency interference during residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed or used in accordance with the instruction, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in television reception, which can be determined by the equipment off and on. The user is encouraged to try and correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

Caution The Federal Communication Commission warns the user that changes or modifications to this unit that is not expresly approved by the party responsible for the compliance, could void the user’s authority to operate the equipment.

TRONDI

FREQUENTLY ASKED QUESTIONS

What should I do if my TROND 11W-C Halo LED Clamp Lamp isn't turning on?

If your TROND 11W-C Halo LED Clamp Lamp isn't turning on, first ensure that it is securely connected to a power source via USB. Check the power outlet, USB cable, and lamp connection to troubleshoot any potential issues. If the lamp still doesn't turn on, contact TROND customer support for further assistance with your specific model.

How can I fix flickering or unstable brightness in my TROND 11W-C Halo LED Clamp Lamp?

Flickering or unstable brightness in the TROND 11W-C Halo LED Clamp Lamp may indicate a loose connection or power supply issue. Ensure that the lamp is securely connected to a stable power source and that the USB cable is in good condition. If the issue persists, contact TROND customer support for troubleshooting guidance.

What should I do if the clamp mechanism of my TROND 11W-C Halo LED Clamp Lamp isn't holding securely?

If the clamp mechanism of your TROND 11W-C Halo LED Clamp Lamp isn't holding securely, try adjusting the clamp position and tightening the screw or knob to ensure a firm grip.

How do I troubleshoot if my TROND 11W-C Halo LED Clamp Lamp is emitting a buzzing noise?

A buzzing noise from the TROND 11W-C Halo LED Clamp Lamp may indicate a faulty LED driver or electronic component. Try disconnecting and reconnecting the lamp to reset it, and check for any loose connections or debris that may be causing interference.

What steps should I take if the touch switch on my TROND 11W-C Halo LED Clamp Lamp is unresponsive?

If the touch switch on your TROND 11W-C Halo LED Clamp Lamp is unresponsive, ensure that the lamp is properly connected to power and that there are no obstructions blocking the touch-sensitive area. Try cleaning the touch switch with a soft, dry cloth to remove any dirt or residue.

How can I troubleshoot if the brightness adjustment feature of my TROND 11W-C Halo LED Clamp Lamp isn't working?

If the brightness adjustment feature of your TROND 11W-C Halo LED Clamp Lamp isn't working, try resetting the lamp by disconnecting and reconnecting it to power. Ensure that the touch switch is functioning correctly and that there are no issues with the power supply or LED bulbs.

What should I do if my TROND 11W-C Halo LED Clamp Lamp is overheating during use?

If your TROND 11W-C Halo LED Clamp Lamp is overheating during use, immediately turn it off and unplug it from the power source to prevent potential damage or safety hazards. Allow the lamp to cool down before inspecting it for any obstructions blocking airflow or signs of damage.

How do I troubleshoot if the USB connectivity of my TROND 11W-C Halo LED Clamp Lamp is not working?

If the USB connectivity of your TROND 11W-C Halo LED Clamp Lamp is not working, try using a different USB cable or power source to determine if the issue is with the lamp or the connected device. Ensure that the USB port on the lamp is free of debris and that the device is compatible with the lamp's power requirements.

What steps should I take if the LED bulbs in my TROND 11W-C Halo LED Clamp Lamp are dim or flickering?

If the LED bulbs in your TROND 11W-C Halo LED Clamp Lamp are dim or flickering, first check the power supply and connections to ensure they are secure and stable. If the issue persists, it may indicate a problem with the LED driver or bulbs themselves. Contact TROND customer support for guidance on troubleshooting or replacing the faulty components.

How can I resolve issues with the adjustability or flexibility of the arm on my TROND 11W-C Halo LED Clamp Lamp?

If you're experiencing issues with the adjustability or flexibility of the arm on your TROND 11W-C Halo LED Clamp Lamp, check for any obstructions or damage that may be hindering movement. Lubricate the joints if necessary and ensure that the clamp mechanism is tightened securely.

What is the brand and model of the clamp lamp described?

The clamp lamp described is the TROND 11W-C Halo LED Clamp Lamp.

What connectivity technology does the TROND 11W-C Halo LED Clamp Lamp offer?

The TROND 11W-C Halo LED Clamp Lamp offers USB connectivity technology.

What is the weight of the TROND 11W-C Halo LED Clamp Lamp?

The TROND 11W-C Halo LED Clamp Lamp weighs 0.9 pounds.

What warranty coverage is provided for the TROND 11W-C Halo LED Clamp Lamp?

The TROND 11W-C Halo LED Clamp Lamp comes with an 18 months warranty according to the product description.

What is the brightness level of the TROND 11W-C Halo LED Clamp Lamp?

The TROND 11W-C Halo LED Clamp Lamp provides a brightness of 1000 lumens.

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