SEGWAY P65E Ninebot Electric Scooter Instruction Manual

June 12, 2024
Segway

segway logo Segway KickScooter
Product Manual

Diagram and Functions

SEGWAY P65E Ninebot Electric Scooter - fig 1

Handlebar Functions

SEGWAY P65E Ninebot Electric Scooter - fig 2

Name Function Operation method
Power Button Power on/off Press the Power Button to power on the scooter.

Press and hold to power it off. * Available only when the scooter is not in Anti-theft mode.
Wake up the dashboard| Press the Power Button to wake up the dashboard when the dashboard automatically dims.
Mode Switching Button| Switch between speed modes| Press the Mode Switching Button twice to switch mode.
Multi-function Button| Turn on/off ASSIST mode| Enabling ASSIST mode via the Segway-Ninebot app:
When the scooter is at a complete stop. press the Multi-function Button to turn on ASSIST mode.
Turn off ASSIST mode: Release the throttle and squeeze brake levers to stop. then press the Multi-function Button again.
Turn on/off the headlight| Rotate the Multi-function Button clockwise/counterclockwise to turn off/on the headlight.
Turn on/off the adaptive headlight feature| Rotate the Multi-function Button clockwise/counterclockwise and hold it for 3 seconds to turn off/on the adaptive headlight feature.

  • When the scooter is activated. this feature is turned on by default.
    Confirm the password| Press the Multi-function Button to confirm the password after entering the password with the Direction Indicator Button successively.
    USB Port| Charging| Connect your device to the USB Port for charging.
    Throttle| Speed up| Press and hold the throttle to speed up.
    NFC Area| Interact with the NFC card to power on/off| Tap the NFC card on the NFC Area to power on/off the scooter.
    Interact with the NFC card to unlock| Tap the NFC card on the NFC Area to unlock the scooter.
    Horn Button| Turn on the horn| Press the Horn Button. the scooter will beep.
    Direction Indicator Button| Turn on the left/right direction
    indicator (for P65E/P65I only)| Press the left/right side of the Direction Indicator Button. the left/right direction indicator will flash. and automatically turns off after 5 seconds.
    Enter the password| Press the left/right side of the Direction Indicator Button (left is minus. right is plus) to enter the password. * The password is set to 1-2-3-4 by default. Change it via the Segway-Ninebot app.

Dashboard

SEGWAY P65E Ninebot Electric Scooter - fig 3

Symbol Name Meaning Description
POWER Progress Bar The symbol displays the motor output power of the

scooter.
| Speedometer| The symbol displays the current speed of the scooter.
| Lock| When the icon flashes, it means the scooter enters Anti theft mode.| When powered off after 30 seconds:
If the scooter is moved or touched by someone, it will enter to Anti-theft mode. P65E/P651: The scooter will start beeping and the front and rear direction indicators will flash, and the motor will be locked automatically.
P65D: The scooter will start beeping and the motor will be locked automatically. Note: Only available to power on the scooter with NFC card.
When the icon lights up, it means the scooter is locked.| When locked via the Segway-Ninebot app or in the unlocking state via password: P65E/P651: The scooter will keep beeping and the tail light will flash.
P65D: The scooter will keep beeping and the tail light will stay on.
Unlock the scooter with the following methods:
1)Press the Power Button to wake up the dashboard, the dashboard will display the digit “0” by default, then enter the four-digit password 1-2-3-4 with the Direction Indicator Button and confirm the password with the Multi-function Button successively.
Note: Change the password via the Segway-Ninebot app.
2)Tap the NFC card on the NFC Area.
3)Unlock via the Segway-Ninebot app.
| Temperature Warning| It indicates that the battery temperature has reached 60°C (140°F) or is below 0°C (32°F).
| USB Port Icon| When the USB port icon lights up, it means that the device (not fully charged) is connected to the USB port.
| Bluetooth| It indicates that the scooter is connected to the Segway-Ninebot app.
| Adaptive Headlight| When the icon flashes, it means the Adaptive headlight feature is turned on.| When this feature is turned on, the headlight will work automatically to adapt to a variety of situations and conditions and help illuminate the way.
| Warning| The symbol indicates that the scooter has detected an error. The error code will display on the dashboard.
Please contact the after-sales service for repair.
| Remaining battery power| The symbol displays the remaining battery power in battery bar.

Speed Modes Introduction

Mode/model| P65E (Speed limit)| P65D (Speed limit)| P651 (Speed limit)| Switching methods
---|---|---|---|---
| 3-5 km/h
(1.9-3.7 mph)| 3-5 km/h
(1.9-3.7 mph)| 3-5 km/h
(1.9-3.7 mph)| Enable/Disable WALK mode via the Segway-Ninebot app. Note: The headlight and tail light are always on in WALK mode.
SEGWAY P65E Ninebot Electric Scooter - icon 10| 3-5 km/h
(1.9-3.7 mph)| 3-5 km/h
(1.9-3.7 mph)| 3-5 km/h
(1.9-3.7 mph)| Enabling ASSIST mode via the Segway-Ninebot app:
When the scooter is at a complete stop. press the Multi-function Button to turn on ASSIST mode.
Note: When turned on, the scooter will beep once and the front and rear direction indicators will flash once.
Turn off ASSIST mode:
Release the throttle and squeeze brake levers to stop, then press the Multi- function Button again.
ECO| 11.2 mph
(18 km/h)| 11.2 mph
(18 km/h)| 11.2 mph
(18 km/h)| Press the Node Switching Button twice.
DRIVE| 12.4 mph
(20 km/h)| 12.4 mp
(20 km/h)| 12.4 mp
(20 km/h)| Press the Node Switching Button twice.
SPORT| 15 mph
(25 km/h)| 12.4 mp
(20 km/h)| 12.4 mp
(20 km/h)| Press the Mode Switching Button twice.

Specifications

| Item| Parameter
---|---|---
Product| Name| Segway KickScooter
Model| P65E| I P65D| I P65I
Length x Width x Height| Approx. 1190 x 684 x 1214 mm (46.9 x 26.9 x 47.8 in)
Folded: Length x Width x Height| Approx.1190 x 684 x 567 mm (46.9 x 26.9 x 22.3 in)
Net Weight| Approx. 26.9 kg (59.3 lbs)
Ryder| Max. Payload| 120 kg (265 lbs)
Recommended Age| 18-60 years old
Required Height| 160-200 cm (57-66-)
| Wheelbase| 903 mm (35.6 in)
Ground Clearance| 79 mm (3.1 in)
Max. Speed| Approx. 25 km/h (15.5 mph)| I Approx. 20 km/h (12.4 mph)
Typical Range:”| Approx. 65 km (40.4 miles)
Max. Slope| Approx. 22%
Traversable Terrain| Bicycle lanes, parks, campuses and most of the flat road conditions and typical Belgian roads
Operating Temperature| -10 to 40°C (14 to 104°F)
Storage Temperature| -10 to 50°C (14 to 122°F)
IP Rating| IPXS
Duration of Charging (single)| Approx. 4 h
| Model| NCAF4813A/NCAF4812D
Nominal Voltage| 46.8 V =
Max. Charging Voltage| 54.6 V =
Nominal Energy| 561 Wh
Nominal Capacity| 12 Ah
Charging Ambient Temperature| 0 to 45°C (32 to 113°F)
Battery Management System| Over-heating, short circuit, over-current, over- discharge and over-charge protection
| Motor Type| Brushless DC (BLOC) motor
Nominal Power| 0.5 kW. 500 W
Max. Power| 0.98 kW. 980 W
Charger| Input Voltage| 100-240 V= 2A
Max. Output Voltage| 54.6 V=
Output Power| 0.1 kW. 160 W
Charger| Rated Output| 53.5 V 3A
Type| Built-in
Tire Pressure| NBW54D603D0D
Tire| Material| 10.5-inch Self-sealing tubeless tires
Speed Modes| 30–35 psi
Brake System| Rubber
Others| Type| WALK mode, ASSIST mode, PARK mode, ECO mode, DRIVE mode and SPORT mode
Model| Disc brake & Electric brake

[1]: Typical Range: tested while riding with a full battery, 165 lbs (75 kg) load, 77°F (25°C), at the speed of 9.9 mph (16 km/h) on average on pavement.

  • Some of the factors that affect range include speed, number of starts and stops, ambient temperature, etc.

Common Failures

Error code Possible causes
10 BLE Bluetooth communication error
11 Motor 1A phrase current sampling failure
12 Motor 1B phrase current sampling failure
13 Motor 1C phrase current sampling failure
14 Throttle Hall sensor abnormality
15 Brake Hall sensor abnormality
18 Hall sensor abnormality
21 BMS communication error
22 BMS password error
23 BMS default serial number
24 System voltage detection abnormality
26 Flash storage error
27 Control board password error
28 Motor MOS driver upper bridge short circuit
29 Motor MOS driver lower bridge error
31 Program skip error
35 Vehicle default serial number
39 Battery temperature sensor error
41 Direction indicators abnormality
42 Headlight abnormality
45 Abnormal bus current op-amp circuit

Certifications

This product is certified to ANSI/CAN/UL-2272 by CSA Group.
The battery complies with UN/DOT 38.3.
The battery complies with ANSI/CAN/UL-2271.
European Union Compliance Statement
Information on Disposal for Users of Waste Electrical & Electronic Equipment

This symbol on the product or on its packaging indicates that used electrical and electronic products should not be mixed with unsorted municipal waste. For proper treatment, it is your responsibility to dispose of your waste equipment by arranging to return it to designated collection points.
Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling.
Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation.
Please contact your local authority for further details of your nearest designated collection point.
Battery recycling information for the European Union

This symbol means that batteries and accumulators, at their end-of-life, should not be mixed with unsorted municipal waste.
Your participation is an important part of the effort to minimize the impact of batteries and accumulators on the environment and on human health. For proper recycling you can return this product or the batteries or accumulators it contains to your supplier or to a designated collection point.
Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling.
Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation. There are separate collection systems for used batteries and accumulators.
Please, dispose of batteries and accumulators correctly at your local community waste collection/recycling center.
Radio Equipment Directive
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EU.
Restriction of the use of certain hazardous substances (RoHS) Directive
Ninebot (Changzhou) Tech Co., Ltd. hereby declares the whole product including parts (cables, cords, and so on) meets the requirements of RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU) 2015/863 on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2.0”).
Machinery Directive
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of the Machinery Directive 2006/42/EC.

EU Authorised Representative:
Segway-Ninebot Europe
Dynamostraat 7, 1014 BN Amsterdam, The Netherlands.
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product model: P65E, P65D, P65I comply with the essential requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EU, the machinery directive 2006/42/EC, and the RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU)
2015/863.
The declaration of conformity can be viewed at the following address: <http ://eu-en.segway.com/support-instructions>
UK Compliance Statement
Radio Equipment Regulations 2017
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of Radio Equipment Regulations 2017.
The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012 Ninebot (Changzhou) Tech Co., Ltd. hereby declares the whole product including parts (cables, cords, and so on) meets the requirements of The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012.
Supply of Machinery (Safety) Regulations 2008
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of The Safety of Supply of Machinery (Safety) Regulations 2008.

UK Authorised Representative:
UKCA Experts Ltd.
Dept 302, 43 Owston Road Carcroft, Doncaster, DN6 8DA, United Kingdom
Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product model: P65E complies with the essential
requirements and other relevant provisions of the Radio Equipment Regulations 2017,Supply of Machinery (Safety)
Regulations 2008 and the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic
Equipment Regulations 2012.
The declaration of conformity can be viewed at the following address: www.segway.com

Trademark

Segway and the Rider Design are the trademarks of Segway Inc.; Android is the trademark of Google Inc., App Store is a service mark of Apple Inc. The respective owners reserve the rights of their trademarks and copyrights, etc. referred to in this manual.
We have attempted to include descriptions and instructions for all the functions of the KickScooter at the time of printing. However, due to constant improvement of product features and changes of design, your KickScooter may differ slightly from the one shown in this document. Visit the Apple app Store (iOS) or the Google Play Store (Android) to download and install the Segway- Ninebot App. Please note that there are multiple Segway and Ninebot models with different functions, and some of the functions mentioned herein may not be applicable to your unit. The manufacturer reserves the right to change the design and functionality of the KickScooter product and documentation without prior notice.
(※The Segway-Ninebot App can support KickScooter with built-in Bluetooth)
© 2022 Ninebot (Beijing) Tech Co. Ltd. All rights reserved.
The manufacturer reserves the right to make changes to the product, release firmware updates, and update this manual at any time. Visit ap-en.segway.com or check the Segway-Ninebot app to download the latest user materials. You must install the app, activate your KickScooter, and obtain the latest updates and safety instructions.
The pictures shown are for illustration purposes only. The actual product may vary.

segway logo Raccolta Carta
CE.00.0072.79-B

References

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