SureCall 5X Max High Performance Cell Booster User Guide
- June 12, 2024
- SureCall
Table of Contents
SureCall Cloud™
SureCall’s cloud management system for MAX booster systems
11.29.2022
Questions?
support@surecall.com
1-888-365-6283
SureCall Cloud User Guide | Important. Before you begin.
IMPORTANT. BEFORE YOU BEGIN.
SureCall CLOUD ACCESS — 5X Max includes access to SureCall’s cloud management
platform — allowing offsite, real-time performance management.
ONE-TIME NEW ACCOUNT SETUP
CONTACT SURECALL: 888-365-6283
An account is required to access the SureCall Cloud platform. Access for the
first year is free of charge followed by an annual $150 fee.
You will need:
- Credit card information (no charge will be made for the first year of service)
- Email address SureCall will provide:
- Your initial login information to access the SureCall Cloud platform website available at https://SureCall-cloud.azurewebsites.net
PLEASE NOTE: ACTIVATION IS REQUIRED FOR EACH BOOSTER
CONTACT SURECALL:888-365-6283
Each booster must be activated individually by contacting SureCall. Activation
of the booster’s SIM card is necessary before it may be added to your SureCall
Cloud account.
To activate, you will need:
-
Booster serial number (found on the booster)
SureCall will provide: -
The unique authentication code required for adding your booster to the SureCall Cloud platform
SURECALL CLOUD ACCESS
Once your booster’s SIM card has been activated, access must be set up through
the SureCall Cloud website available at the following link.
https://SureCall-cloud.azurewebsites.net/
Your initial login information is provided during your account setup.
ACCOUNT MANAGEMENT
Log in
From here, click the ‘Log in’ link in the upper right. Enter your login
information provided by SureCall customer support and click the ‘Log in’
button.
This will bring you to your dashboard screen.
From the dashboard screen, you can manage your access and devices.
Click on your username to manage your account.
From any screen, clicking on your username on the top right brings you to your account management page.
Reset Password
Here, you can reset your password and view your profile
DEVICE MANAGEMENT
Add New Device
To manage devices, click the ‘Add/Delete Devices’ button from your dashboard
to open up the booster management screen.
To add a booster to your account, you will need the serial number (booster ID)
and the authentication code provided by customer support. Click ‘Add Device’.
The window will look like below when this is successfully done.
Edit Device Name
From this same window, the booster can be named so that it can be identified
easier. Simply click the ‘Edit’ button next to the booster then enter the new
name in the edit box as shown below. Then click the ‘Update’ button to set
this change.
Clicking ‘Home’, in the left menu returns you to the dashboard where the new
booster is now shown.
Booster Status
To view the status of your boosters, click on ‘Boosters’ in the left menu.
This shows the status for your booster and any booster added to your account.
To view more specific detail for any booster, click the boosters status info,
which will open up the status info for that booster.
Booster History
The below screen shows the status of the particular booster selected, which
includes the history of the output power, input power, and gain. This data is
preserved in the cloud for the last year’s of data. The data shown is
determined by the “Select Range” setting and can quickly be changed for the
data that is desired, including specifying any specific dates.
The following shows that the uplink data can be viewed as well.
Settings
By clicking the ‘Settings’ button, the following screen shows what can be
viewed and edited for the boosters settings.
Call: 1-888-365-6283 | email:
support@surecall.com
SureCall, Inc
48346 Milmont Drive
Fremont, California 94538, USA
888.365.6283 | www.surecall.com