BEARROBOTICS Servi Plus Ultimate Hospitality Food Service Delivery Robot User Manual
- June 10, 2024
- BEARROBOTICS
Table of Contents
Ultimate Hospitality Food Service Delivery
Robot
User Manual Servi Plus User Manual
ver 1.0.2
About This Manual
This document describes how to use and maintain Servi Plus. Please read this
manual before starting to use the product for proper use.
- The content of this manual is based on the default settings and screens.
- The content of this manual as well as the exterior and specifications of the product are subject to change for improvement without prior notice.
Target Audience
This manual is designed for Servi Plus users.
Conventions
This manual follows the below conventions for users’ better understanding.
Symbol | Meaning |
---|---|
Key Parts and GUIs | Buttons and graphical user interfaces (GUIs) of the screen |
are highlighted in bold.
If multiple menu options need to be selected in sequence, the order is given
by the symbol > between options.
Notes and Cautions| Useful use instructions and additional information are
provided in Notes and Cautions.
Cross Reference| Provides shortcuts to relevant contents or detailed
information within the user manual. Cross references are highlighted with
underscores (_).
Figures| Figures are provided to help users understand how to use the product
and access screens.
Copyrights
Copyright © 2023 Bear Robotics, Inc. All Rights Reserved.
Trademark
All trademarks included in this manual are registered trademarks, and the name
of this product and other trademarks in this manual are registered trademarks
of their respective companies.
Restriction
This document is protected by copyright laws. The reproduction, distribution,
or modification of this document, in whole or in part, without official
consent is strictly prohibited.
Disclaimer
Bear Robotics, Inc. makes every effort to ensure but cannot guarantee that the
information contained in this document is complete and accurate. The user
shall bear the sole responsibility in any consequences from using this
document. Bear Robotics, Inc. has the right to change the content of this
document without prior notice.
Standards Approvals (only USA)
This device complies with part 15 of the FCC Rules. Operation is subject to
the condition that this device does not cause harmful interference (1) this
device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation. Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
FCC ID: PD99260NG / 2AC7Z-ESPC3MINI1
The W52 and W53 band can only be used indoors.
Safety Precautions
These instructions are provided to help ensure user safety and prevent any
damage or loss of property. To ensure proper use, please read the instructions
below.
Warning
A warning indicates a possible risk that may lead to a death or severe injury.
Power Supply
Take measures to prevent the risk of electric shock or fire.
– Be careful not to damage the power cord. It may cause a fire or electric
shock.
– Do not forcefully pull out or insert the power plug with wet hands or grab
the power cord excessively.
– Do not use a damaged power plug, power cord, or loose outlet.
– Do not plug multiple electrical devices into one outlet at the same time.
– Be sure to check the rated power and voltage and use the appropriate power
source.
– Do not insert conductive objects such as sticks or nails into the outlet
holes with the power is connected.
– Do not touch the pins of the plug directly after removing it from the
outlet.
– Any foreign matter on the pins and contact area of the power plug should be
cleaned thoroughly with a dry cloth.
Usage
- Be careful not to expose the robot to moisture or liquid.
- Avoid using robots in areas where flammable gas or liquid is leaked, or where there is a lot of industrial oil or metallic dust.
- Take care to prevent the robot from being exposed to moisture or getting wet.
- Do not use the product nearby high-voltage appliances.
- Do not get in the way of the robot’s path while it is moving.
- Be careful not to let children hang on or ride on the robot. It may cause electric shock, tipping, accidents, or injuries.
- Do not apply strong impact to the robot when using or moving it.
- If the robot malfunctions or produces strange noises, smells, or smoke, stop the robot immediately using the E-stop button and contact customer service for assistance.
Charging/Battery
- Charge the robot using the charging adapter provided as components. Failing to do so may result in damage to the robot or its battery.
- Unplug the charging adapter when not using for an extended period of time.
- After removing the charging adapter from the robot, be sure to close the charging cover. Leaving it open may allow foreign objects to enter. Otherwise, a failure or a fire can occur.
- Do not charge the robot in areas where water is present. Otherwise, a failure or a fire can occur.
Caution
A caution indicates a risk that may lead to injuries or property damages.
Usage
- Please avoid using the robot in places with excessively high or low temperatures.
- Remove any wires, liquids, debris, or other foreign objects from the floor before using the robot.
- Do not cover the robot’s sensors with stickers or other foreign objects.
- The robot is intended only for use indoors. Do not use the robot outdoors or beyond the designated operating range.
- Remove any obstacles such as chairs, tables, or trash cans from the robot’s path and keep pets away from it while it is in operation.
- Do not push or move the robot by holding its tray while it is moving. This can cause damage to the weight sensor.
- During peak times, monitor robot behaviors and manually stop it if there is a risk of collision.
- Do not use the robot in areas with strong indoor lighting or direct reflections of light. Doing so can affect its perception of the environment, leading to unexpected circumstances.
- Do not install, modify, disassemble, or repair the robot arbitrarily. For installation or repair, please contact customer service.
- Do not use the robot in places with magnetic fields or electromagnetic interference.
- If any liquids, such as water or beverages enter the robot, turn off it immediately and contact our customer center.
- Do not change the preset speed during installation. Doing so can cause a risk of collision.
- Do not place items on the robot tray that exceed its size or load capacity.
- Pick up the foods only after the robot stops at the designated table.
- Take care when placing hot dishes or objects on the robot tray to avoid burns.
- Be careful not to get your foot or small objects caught in the robot’s bottom drive unit while it is moving or rotating.
- Do not turn off the robot’s volume completely. If you do not hear the sound of its movement or guidance, it can cause a risk of collision.
- Do not scratch or press the touch screen with sharp objects.
- Be careful not so that conductive materials do not touch the touch screen.
- If the robot malfunctions or the screen becomes unresponsive, press the E-stop button on the back bottom to stop it.
Charging/Battery
- Charge the battery promptly to avoid the robot running out of power.
- Leaving the robot with low battery for extended periods could shorten its battery life or cause malfunctions.
- Contact customer service if the battery life is significantly shorter than usual.
- Do not disassemble the battery pack or modify/change any internal components.
- Do not short-circuit the robot’s charging terminals with wires or metallic objects. Doing so may cause malfunctions.
- When storing the robot for extended periods, turn off the power and store it in a safe place.
- When storing the robot for extended periods, make sure to charge it regularly to prevent discharging.
Cleaning
- When cleaning the product, avoid using alcohols or cleaning agents containing acidic or strong components.
- Use a soft, dry cloth, or rag to remove foreign substances from the robot surfaces, including the top of the robot, camera sensor, or LiDAR sensor.
- Make sure to turn off the power before cleaning or inspecting the robot.
Robot Components
Components
The robot is delivered with the following components.
Part Names
Below are the part names and locations.
Back | Front | Side |
---|
1 Touch screen
2 Tray
3 E-stop button
4 Wireless charging sensor (optional)| 5 3-Sided custom display
6 Down-facing camera, front camera
7 Up-facing camera| 8 Side button
9 Food light
10 Pillar light
11 Base LED
12 LiDAR sensor
13 Auxiliary wheels
14 Charging terminal and power button
15 Wheels
How to Use
Check before use
Below are the recommended environmental conditions for the robot operation.
- The optimal operating temperature range for the robot is 50 – 95 ˚F (10 – 35˚C), and the optimal humidity range is 10 – 80%.
- Use the robot in an indoor space with no moisture and good ventilation.
- Use the robot on a flat floor without vibrations or risk of shocks.
- Clear the path of the robot’s movement.
Coverage – Space and Recognition
Below are the robot’s coverage including the minimum range of movement and
recognition.
-
The minimum path clearance width for the robot’s passing is 31.5 in (80 cm). Make sure to leave enough space for the robot to move safely.
-
The robot uses a 2D LiDAR sensor and a 3D depth sensor to detect objects and calculate the distance to and location of objects.
– The 2D LiDAR (Light Detection and Ranging) detects surrounding objects and measures information such as distance, direction, and speed to the target. The maximum measurement range of the 2D LiDAR is 65.6 ft (20 m) with 230° of coverage.
– The 3D depth sensor measures the distance to surrounding objects. The measurement range of the 3D depth sensor is 8.2 ft (2.5 m). -
Since obstacles placed outside the camera’s measurement range or sensor’s recognition range are difficult for the robot to detect, make sure to remove them from the robot’s path. Examples of obstacles that the robot may have difficulty detecting include:
– Small objects with a thickness of less than 2 in (5 cm), small bumps or steps on the floor
– Objects hanging or floating in the air such as lighting fixtures or mobiles
– Objects made of mirrors or glass materials
Turning On/Off
You can find the power button of the robot at the bottom right of its body.
-
Open the charging cover and press the black power button on the left to turn on the robot.
The boot screen displayed on the touch screen, and the pillar light and base LEDs will light up. -
To turn off the robot, press and hold the power button for 5 seconds.
Charging the Robot
The below instructions describe how to charge the robot battery.
Caution
- Make sure to use the provided charging adapter provided as components to charge the battery. Failing to do so can lead to damage of the robot or battery.
- It is recommended to charge the battery in a location where the power plug can be easily disconnected in case of an emergency.
Battery Level
The battery level can be checked in the top right corner of the screen.
- When the battery is low, a message “Low Battery” appear on the screen with a voice prompt.
How to Charge
- Open the charging cover at the bottom of the robot main body.
- Insert the charging adapter into the charging terminal of the robot, and plug the power plug into the outlet.
Connect the charger and turn it to the right. If it clicks then it starts charging.
※ Servi and Servi Plus can share the same charger.
E-stop
In case an object or person suddenly appears in front of the robot, please
press the E-stop button.
- Activating the E-stop will cause the wheels to lock.
- To release the E-stop, turn the E-stop button to the right (arrow) direction.
- After releasing the E-stop, any ongoing mission will be canceled, and the touch screen will display “Mission Failed”.
Return to the home screen by pressing the Go to Home button and deliver the robot by entering a new destination. This will release the wheel lock. If the robot malfunctions or produces strange sounds, smells, or smoke, press the E-stop button and press and hold the power button for 5 seconds.
Using Trays
Four trays are provided with the robot by default, but the number and location
of trays can be changed. You can ask our installation engineer to change the
number of trays.
Note
Please do not change the tray location arbitrarily. It can cause a
malfunction.
About Lights
3-Sided Custom Display
Located nearby the upper-most tray, the 3-Sided Custom Display displays
guidance messages. Food light
Each tray has lighting installed to help users easily recognize their
servings.
The tray lighting turns on when food is loaded. Pillar
light
It helps to identify the tray with the ordered food.
Upon the robot’s arrival at the table, the lighting on both sides of the tray
containing the customer’s ordered food will turn on. Base
LED
It is located at the bottom of the robot, and the color of the base LED
changes per the robot’s operational status.
Booting | Rainbow |
---|---|
Standby | Blue |
Under operation | Green |
E-stop | Red |
Charging | Yellow |
Fully charged | Green |
Deadlock | Orange |
Multi-Robot | Purple |
Using Servi Plus
Preparing for Use
To use the robot, you must have registered the robot and completed the mapping
process by following the touch screen instructions.
Bear Robotics offers a cloud-based service that includes robot monitoring,
robot workflow, robot guide and troubleshooting measures anytime, anywhere. In
order to install the robot, you will need to sign up for the Universe, the
Servi management system. Please contact Bear Robotics, for the sign-up
process. https://universe.bearrobotics.ai/
Robot Initial Setting
To use the robot, you must register your robot and perform a mapping process.
Please complete the initial setup by following the touch screen instructions.
○ Step 1. Register a Robot
Turn on the robot and register it by following the touch screen instructions.
Create a location in Universe and complete registration by entering the
4-digit code displayed on the touch screen. ○ Step 2. Start Mapping
Drive the robot around by following the touch screen instructions to allow it
to map the floor with its cameras and LiDAR. Below is the mapping sequence.
You can add
destinations on the touch screen or in Universe.
Caution
Place the robot towards a wall before pressing the Start mapping button. If
the wall is transparent or the robot starts from other location, the resulting
map image may have distortions.
○ Step 3. Finish Mapping
Wrap up the mapping on the touch screen, select the Maps tab in Universe,
and press Refresh (F5). You can see the map image and destination taken from
the robot.
Specify tables, chairs, and restricted spaces in the tool box to further
define the range. ○ Step 4. Go to Settings
Press and hold the robot name (2 – 3 seconds) on the left top of the touch
screen and go to the Settings screen. ○ Step 5. Localize a Robot
Set the map and serving locations and move to Localization to make the robot
understand where it is. Check that the destination matches the place where the
robot is, press the destination and press the Confirm button. Or you can press
and hold the destination on the Home screen to relocate your robot.
Tray Selection Settings
Go to Settings > Advanced. You can enable or disable tray selection depending
on the serving conditions or to your preferences.
Tray Selection
– OFF: This is the default value. The robot delivers to the destination
without separate tray selection. The destination names are displayed in order.
– ON: You can enable different trays for different destinations. Set up and
move to the Home screen, and you can find a robot image appearing on the right
where you can select a tray. Robot Workflow Settings
Servi Plus helps delivery and bussing in various modes. You can set it up for
different modes including serving, bussing, etc. On the initial screen, the
tray selection is off. To change the behavior, follow the instructions below.
○ Robot Workflow Default Screen
Go to Settings > Robot Workflow.
The image below shows the Robot Workflow screen with default settings.
-
Type
– Serving: It is a default value item.
– Bussing: Even if you have set tray selection, the robot image does not appear on the Home screen. If you enter a bussing destination, the destination names are listed on the right. -
Service Mode
– Table: It is a default value item.
– Patrol: Even if you have set tray selection, the robot image does not appear on the Home screen. The destination names appear in order on the right. Selecting Patrol will disable the Return item. -
Arrival Message
When the robot arrives at the table, a voice prompt occurs saying “Please take your food”. You can turn it off by switching it to OFF. -
Thank you Message
– This message is used in a bussing type or a station is selected in service mode.
– If a user loads something on the tray and the robot detects the weight
and a message prompt occurs saying “Thank you”. You can set it to ON/OFF. -
Return
Auto is set as default and moves to the designated Return To after all servings are complete. -
Station At
It is displayed when the user select the bussing type and then a station in service mode. You can specify Return To. -
Return To
To change Return To to the other position, press Change and select a saved destination. -
Empty Tray
If it is turned ON, the robot starts the next delivery when the tray is unloaded. -
Full Tray
The bussing type is changed from Empty Tray to Full Tray. -
Timer
The timer defines how long the robot stays at a destination. To enable the timer, press ON and set Return After. You can turn it off by switching it to OFF. -
Return After
The robot starts moving to the next destination after the designated Return After, which can be set using the timer.
Using Robot Workflow
Serving
For information on features of Robot Workflow, refer to Page 19.
○ Tray Selection OFF
The default Robot Workflow screen. Enter the destination and press the GO
button. ○ Tray Selection ON
The screen shows the default Robot Workflow screen with the Tray Selection ON.
Enter the destination and press the GO button.The serving
order is automatically assigned from top to bottom, but you can designate a
serving destination by selecting the desired tray. If you entered
a wrong destination to the tray, press the tray again to enter the correct the
destination. Bussing
This is the Robot Workflow screen with default bussing mode.
-
Service Mode > Station
The robot will move to a pre-defined station whenever it completes bussing. -
Thank you Message
You can turn Thank you Message ON/OFF.
The voice prompt occurs irrespective of this setting (whether ON or OFF), when the robot detects weight on the tray. (Voice prompt: Thank you.) -
Station At
This feature designates specific points to be used as stations.
Caution
If Station At is set to Manual, the set points are not used.
• To use the station, press the Change button and set Station At.
• When you complete Station At and move to the home screen, the station is displayed.
• When a destination is selected, the station is entered as the last point. -
Full Tray > ON
The robot returns to the Return To location if it detects something with the weight sensor of more than 22 lb (10 kg) while bussing. -
Timer > OFF
Define how long the robot stays at a destination. When it is set to OFF, the robot will stay at the destination until the tray is full while bussing. The Skip button allows the robot to move or return to the next location.
Setting Routes
Setting Routes will enable Patrol in the Robot Workflow service mode.
○ Setting
-
Press and hold the upper left corner of the screen for 2 – 3 seconds.
• Go to the Settings screen. -
Press GENERAL at the top left of the screen.
-
Press Create Routes to go to the route creation screen. Create a route by following the on-screen instructions.
-
After creating the route, return to the previous screen and set Routes to ON.
○ Creating
-
Press the destinations to enter the route in order.
• If you find any wrong destination, you can delete it by pressing right next to the destination name. -
After entering all destinations, press SAVE.
-
After entering the route name, press SAVE.
• The Home screen appears and the created route will be displayed at the left top.![BEARROBOTICS Servi Plus Ultimate Hospitality Food Service Delivery Robot
- Settings 11](https://manuals.plus/wp-content/uploads/2023/04/BEARROBOTICS- Servi-Plus-Ultimate-Hospitality-Food-Service-Delivery-Robot-Settings-11.png)
○ Editing
You can change the route name.
- On the Creating Routes screen, press at the bottom left.
- Press the route you wish to rename and press EDIT.
- Enter the route name and press SAVE.
○ Deleting
You can delete routes.
- On the Creating Routes screen, press at the bottom left.
- Press the route you wish to delete and press DELETE.
• A confirmation message appears.3. Select the right check box to proceed.4. Press the left to cancel the deletion.
Status Messages
A status message appears on the screen when the robot cannot perform a mission due to an obstacle in the path or when a position error occurs. In thatcase, the base LED at the bottom of the robot main body turns red, orange, and yellow.
Status Message | Required Actions | Screen |
---|---|---|
I’m stuck. | Relocate the robot to the location from where it starts serving. |
Remove any obstacles in the robot’s path and manually push the robot to
reposition it.
Check if there is any foreign object in front of the camera sensor.|
E-stop| You can activate E-stop in case of an emergency during the robot
operation. If you press the red button on the bottom
of the robot, the robot will stop the operation. Turn the button in the
direction of the arrow (right) to release the E-stop.|
Low battery| When the battery level reaches 10%, a message saying “Low
Battery” appears on the screen with a voice prompt.
For how to charge the battery, refer to Page 11.|
Mission Failed| It appears when a mission fails due to various reasons.
– When E-stop is activated and then deactivated during a mission.
– When network or camera problems occur
– When a robot gets lost, etc.
Existing missions are discarded, so return to the Home screen and start a
new one.|
Robot Settings
You can set the general functions and use environment of the
robot. General
-
Home Display
Set how the Home screen should appear.
– Table: Displays the table name.
– Keypad: A number pad is displayed so that you can enter the name of the table. -
Language
You can change the display language. English, Japanese, and Korean are available. -
Pause on
Set Pause on during robot movement.
– Single Tap: If you touch the screen once, the robot pauses.
– Double Tap: If you touch the screen twice in a row, the robot pauses. -
Routes
Set frequently used routes. For how to create routes, refer to Page 23.
About
You can check the robot information such as the specifications of the software
and hardware installed in the robot, the locations and maps set on the robot.
- You can rename the robot by pressing Change right next to the robot’s name.
Wi-Fi
You can check the Wi-Fi connections enabled with the robot.
Press the Wi-Fi you wish to use from the list, enter the password, and press
JOIN.
Localization
This feature is used to reset the destination location. When relocating the
robot, make sure relocate it in the same destination and direction (as set by
our installation engineer) to ensure the relocation accuracy.
For quick reposition, long-press the destination on the home screen and the
robot will relocate. Zero Weight
If foreign objects or small dishes are left on the tray, the robot recognizes
them does not move to the next destination. If the same condition persists
after emptying the tray, reset the weight sensor.
- Tray button: Resets the tray weight.
- Reset all: Resets all trays.
You can also reset all trays by pressing and holding the icon in the top menu
bar of the touch screen.
Manual Drive
You can manually operate the robot by using the arrows displayed on the
screen, and/or pushing and moving the robot with your hands. Also, when the
robot’s wheels are locked, you can use manual drive to move the robot to the
desired location. Caution
When pushing the robot with your hands, be careful not to touch the tray part,
as the weight sensor may fail in so doing.
Sound
Contextual voice prompts are defined.
You can check and adjust the robot movement sound and message
volume.Also, you can display a popup by pressing and holding the icon
in the top bar of the touch screen, where you can adjust the movement sound
and message volumes.
Robot Workflow
For detail information on Robot Workflow, refer to Page 19.
Advanced
-
Robot Mode
You can set the robot’s serving mode. Mapping is used by administrators when mapping is required. By default, it is set to Navigation when using the robot after setting is complete. -
Deliver Speed
You can adjust the robot’s movement speed. Adjust the drive speed considering the environment conditions such as floor conditions. If the robot is serving a soup dish, reduce the drive speed to 2 ft/s (0.6 m/s). -
Return Speed
Adjust return speed after serving. -
Tray Selection
A robot image is displayed on the Home screen depending on the tray selection. If you wish to manually select the tray, set it to ON, or OFF otherwise. -
Multi-Robot
If you are using 2 or more robots, press View to view detailed settings of the multi-robot. -
Wheel Unlock
It is used when you wish to move the robot by pushing it with your hands. -
Retry Time Limit
This is the time it takes for the robot to retry serving when it is delayed due to foreign objects in the path or obstacles in front of the sensor. -
Error Message
An error message appears on the screen when an error occurs. -
Diagnostic
It is used by administrators to report software problems. -
Factory Settings
Resets the robot. All saved maps and robot information will be discarded.
Reboot
Used to reboot the robot.
Managing Robots
Installation
○ Silicone Pad
- For the top tray pads, insert the display part first, and then align them by inserting them on both sides. (Refer to Figure 1)
- When assembling the center tray pad, make sure that the pads do not play to touch the inner surface of the robot structure.
If the tray pad is not installed properly, it may affect the weight sensor mounted at the edge of the tray and cause robot malfunction. (Refer to Figure
- Place the pad on the bottom tray according to the shape of the tray.
- After installing the pads, reset the weight sensor. (Refer to Page 30)
Caution
When inserting the pads again after initial installation or cleaning, make
sure that the pads are properly inserted into the tray. Maintenance
○ Exterior
Lightly wipe the exterior surfaces of the robot with a dry cloth or cloth.
Keep the robot’s cameras and sensors clean as dirt and debris can affect
operation.
Caution
Do not use alcohol, acidic solutions, or strong chemical cleaners. The robot
surface may be damaged.
○ Sensors
Fingerprints or foreign substances on the sensor should be removed using a
microfiber cloth and glass cleaner. Foreign matters on the surface may cause
malfunction of the product. Wipe it again with a dry microfiber cloth at the
end to make sure you don’t leave any smudges behind, then shine your phone’s
flash sideways to see if any spots remain. ○ Wheels
Caution
Make sure to turn off the robot before cleaning the wheels.
Remove the wheel covers and use a long brush to remove any debris or dust.
When cleaning the wheels, gently wipe them with a damp towel. Refer to the
image below for how to remove the wheel cover.
-
The center line of the wheel leads to the robot main body. Turn the wheel cover to the left from the center line.
-
If the wheel cover is separated from the robot main body, open the cover as shown in the figure below.
-
After cleaning, put the wheel cover back on and turn it to the right as shown in the image in 1 above. The center line should run parallel the edges of the robot main body.
Transportation/Storage
The below instructions describes how to properly transport and store the
robot.
○ Transportation Method
- To move the robot indoors, you can stand in front of or behind the robot and push it to the desired position.
- A robot is paused when the screen is touched while on the move. Pause and then move the robot to a desired place.
Caution
- Do not grab, move, or drag the tray.
- While the robot is moving, do not drag it or block it in a hurry to stop it.
- Be careful when moving the robot is negotiating a slide.
- Do not lift and move the robot wheels that they are off the ground.
- For external/long transportation, use specialized transport vehicles and equipment with the robot powered off.
○ Storage Instructions
When storing the robot, charge the battery and store it by referring to the
follows.
- The optimal storage temperature range for the robot is 50 – 95 ˚F (10 – 35 ˚C), and the optimal humidity range is 10 – 80%.
- When storing the robot wrapped in packing material, include some moisture absorbents.
- When storing the robot for extended periods, make sure to take necessary safety measures to prevent the risk of tipping over.
Product Specifications
Robot
Item | Specification |
---|---|
Dimensions | 21.1 x 23.2 x 48.4 in (535 x 590 x 1230 mm) |
Screen size | 10.4 in |
Weight | 136.7 lbs (62 kg) |
Tray dimensions | 18.9 x 18.1 in (480 x 460 mm) |
Number of trays | 4 (depends on optional purchase) |
Load capacity | 22 lbs (10 kg) per tray, max. 88.1 lbs (40 kg) |
Sensors | 2D LiDAR, 3D depth sensor, weight sensor, IMU |
Drive speed | Safe drive condition – up to 2.6 ft/s (0.8 m/s) (max. 3.9 ft/s |
(1.2 m/s))
Power voltage| 25.4 V
Battery type| Lithium ion battery
Battery capacity| 44.1 Ah
Continuous drive| Average of 8 – 12 hours
Charging time| 4-6 hours
Recommended environmental conditions| Operating temperature: 50 – 95 ˚F (10 –
35 ˚C)
Operating humidity: 10 – 80%
Driving bump height| Maximum bump height: 0.5 in (12 mm)
Safe drive bump: 0.3 in (7 mm)
Driving tilt angle| 7 degrees of gradient
Charger
Item | Specification |
---|---|
Dimensions | 8 x 4.1 x 1.8 in (202.7 x 104.0 x 45.4 mm) |
Power voltage | AC input: AC 100 – 240 V Free volt, frequencies of 50 – 60 Hz |
DC output: Factory setting Vfloat 28.6 V, 8A
Power consumption| Up to 228.8 W
Contacts & Customer Center
Korea Office
4th floor, Seoul Forest ITCT Knowledge
Industry Center, 10, Seongsuil-ro,
Seongdong-gu, Seoul
Phone: 1833-8165
Email:
sbrs@bearrobotics.atlassian.net
US Office
785 Broadway, Redwood City, CA 94063
United States of America
Phone: 1-844-729-2327
E-mail: support@bearrobotics.ai