SEGWAY MAX G2 Kick Scooter User Manual

SEGWAY MAX G2 Kick Scooter

Product Information

The Ninebot KickScooter is a personal transportation device designed for users aged 14 to 60 years. It is intended for use on roads, in compliance with local laws and regulations. The KickScooter is equipped with a stable handlebar, front and rear brakes, and a folding mechanism for easy storage. It can reach fast speeds, but users must exercise caution and follow safety guidelines to minimize the risk of accidents or injuries. The KickScooter is designed to carry only one rider.

Product Usage Instructions

Riding Safety

To ensure safe riding, please follow these instructions:

• Ride the KickScooter only on roads where it is allowed by local law and/or regulation. Do not ride on private land or indoors.
• Comply with all applicable laws and regulations while riding.
• Children aged 14 to 60 years can use the KickScooter, but those with limited physical, sensory, or mental capabilities should have supervision or instruction.
• Do not accelerate or brake abruptly when riding. Hold the handlebar with two hands and use two feet to maintain balance.
• Be cautious when riding at fast speeds as it increases the risk of falling or colliding.
• Always slow down before making turns, merging lanes, or avoiding obstacles on the road.

Preparation for Riding

Before riding the KickScooter, ensure the following:

• Check that the handlebar is stable and the steering system is correctly adjusted. Inspect the front and rear wheels to ensure they are not shaky or loose.
• Verify that all fasteners are securely tightened and not damaged.
• Ensure the front and rear brakes are functioning properly.
• Check that all connections and the folding mechanism are correctly tightened and not broken.

For more information, please visit www.segway.com.

Read carefully and keep for future reference. For more information, please visit www.segway.com

Important Information

Thanks for choosing the Ninebot KickScooter series product (hereinafter referred to as KickScooter)!
To enjoy the many features of your KickScooter and use it safely for yourself and others, a user must read and follow this user manual. A user shall pay special attention to “ CAUTION ” and WARNING notices in this user manual. A user must also read and follow operation and/or safety-related notice and instruction communicated to a user by the manufacturer and/or Segway in other forms (such as via the product app or emails) from time to time. Be aware that the user manual and other communication from the manufacturer and/or Segway is not able to provide an exhaustive list on all risk in connection with this KickScooter. A user shall always use his/her common sense and best judgment when riding and/or using this KickScooter.

WARNING To reduce the risk of injury, user must read the instruction manual.

IMPORTANT! Read it carefully and keep it for future reference whenever you feel necessary. For more information, please visit www.segway.com.

Riding Safety

PLEASE PROPERLY FOLLOW THE INSTRUCTION ON SAFE RIDING IN THIS USER MANUAL. PLEASE ENJOY THIS KickScooter RESPONSIBLY, SAFELY AND PROPERLY. FAILURE TO COMPLY WILL INCREASE RISK OF FALL AND/OR ACCIDENT WHICH MAY CAUSE SEVERE CONSEQUENCES, SUCH AS PROPERTY DAMAGES, BODILY INJURY, SEVERE BODILY INJURY, OR EVEN DEATH

Riding

1. A user may only ride this KickScooter on road, if it is allowed by local law and/or regulation. A user shall ride this KickScooter in compliance with all applicable law and/or regulation. DO NOT trespass on private land / premises. This KickScooter shall not be ridden indoors.
2. This Kickscooter can be used by children aged from 14 years to 60 years. Persons with limited physical, sensory, mental capabilities, or a lack of experience, should have supervision or instruction regarding use of the appliance in a safe way,without any hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. This KickScooter is intended to carry one rider only, no passenger.
3. DO NOT accelerate or brake abruptly when riding.
4. Please use two hands to hold the handlebar and use two feet standing on the KickScooter to reduce risk of loss of balance.
5. Fast speed requires a longer brake distance and increases risk of fall and/or collision.
6. Always slow down to prepare for making turns, merging onto another lane, avoiding obstacles or pothole on road or collision. Slow down when approaching intersections, motorways, corners, slippery or difficult road conditions, or entering into an unfamiliar environment.
7. DO NOT ride at unsafe speed, and a user shall always use his / her best judgment to ride responsibly, safely and properly.
8. Stay alert to environment and ride defensively. Always keep a safe distance from the others (e.g., motor vehicles and pedestrian). Please avoid crowded areas.
9. A user shall notify his / her presence when approaching another person and/or vehicle, especially when a user of this KickScooter is at blind spot of the others and/or may not be noticed by the others.
10. Yield the right of way when it is required by law to reduce risk of collision, fall or other accident.
11. The KickScooter is designed to be ridden on a dry, flat, hard-surface, free of obstacles, bumps, holes, and other hazards (for details please refer to the KickScooter’s Specifications provided in the user manual). Please avoid riding over obstacles, on uneven ground, potholes, slippery surfaces, loose ground, steep slope. DO NOT ride on any ramp or incline that exceeds the maximum slope.
12. DO NOT use a cell phone, camera, headphones, earbuds and/or perform any other activities that may cause distraction while riding.
13. DO NOT ride in bad weather such as snowing, raining or strong wind.
14. DO NOT ride on wet, muddy, icy, and/or slippery road condition.
15. DO NOT allow the KickScooter to get wet. You risk damage to the batteries and potential for a fire or explosion due to a wet battery pack.
16. DO NOT ride the KickScooter after sunset (unless it is permitted by local law) or when visibility is so low that a user cannot ride safely.
17. DO NOT ride the KickScooter too close to water source.
18. If any abnormality occurs (e.g., abnormal sound, shaking, smoke or error code or signal on the dashboard), a user shall stop riding immediately and contact after-sales service immediately. DO NOT use the KickScooter until cause of the abnormality is found out and repaired by an authorized service center or the after-sales service.
19. DO NOT touch moving or spinning tires.
20. After riding the KickScooter, DO NOT touch the brake system, as sharp edges may cause injury and/or brake may be hot.
21. Stop using this KickScooter immediately and take other means of transportation available whenever you feel uncomfortable or have any concerns.
22. Stop using this KickScooter immediately if the throttle gets stuck.
23. Long time use of the scooter may cause the throttle to get stuck. If this happens, stop using the KickScooter immediately and contact the after sales service for maintenance.

Preparation for Riding

1. Make sure the handlebar is stable, the steering system is correctly adjusted, and suitable for use. Check to make sure the front and rear wheels are not shaky or loose. Make sure there are no loose fasteners or damaged.
2. Make sure the front and rear brakes can work normally. Make sure the brake function and mechanism work properly.
3. Make sure all connections and the folding mechanism are correctly tightened and not broken. Check the brakes and wheels and confirm they are in good condition. The self-tightening nuts as well as the other self-tightening fastenings may lose their efficiencies and may need to be retightened.
4. Check the status of the battery level, lighting, dashboard display, etc. and make sure they work normally.
5. Make sure the reflectors are not damaged or dirty.
6. Make sure tire performance and condition is normal and suitable.
7. Make sure all the other functions and parts of the KickScooter work normally.
8. Abnormality (such as error code, shaking, noise and/or smoke from motor), discoloration or change of color of material (especially in an area that receives high stress when the KickScooter is in motion or function), scratch, crack, loose fasteners, and/or missing parts (such as screw, bolts and/or nut) strongly indicate that it is not safe to ride the KickScooter.
9. Eliminate any sharp edges caused by use.
10. Always wear appropriate shoes, clothing, helmet, and protective gear (such as knee pads and elbow pads) when riding. Use an approved bicycle or skateboard helmet that fits properly with the chin strap in place and protects the back of your head. Remove or tie back anything loose (i.e., clothing, hair, jewelry, etc.) that could be caught in any moving parts.
11. DO NOT turn on the KickScooter unless it is parked on flat ground.
12. DO NOT carry and/or attach any object on the handlebar. Any load attached to the handlebar will affect the stability of the KickScooter, which increases risk of fall, injury and more severe consequences.
13. DO NOT carry a heavy backpack and DO NOT carry luggage and/or cargo, which increases risk of loss balance, distraction, fall, collision and other accident.
14. DO NOT ride when the ambient temperature is outside the machine operation temperature (see Specifications), because low/high temperature will limit the maximum power/torque.
15. For your safety and for a better riding experience, please conduct regular maintenance on the KickScooter, and also assure that the KickScooter shall be inspected and repaired by an authorized service center and/or technician regularly and as needed. For more information, please refer to “Maintenance and Care” and “Recommended Maintenance Schedule”.
16. Make sure that a user carefully read and understands the user manual and how to properly operate and/or operate the KickScooter before riding the KickScooter.

Parking
Always park with the kickstand on a flat and stable surface. Once the KickScooter is on its stand, check its stability to avoid any risk of falling (by slip, wind, or slight jolt). Do not block the road, entrance, and/or park it at a place that is prohibited by law and/or dangerous to yourself and/or others. To prevent theft of the KickScooter, the rear wheel of the KickScooter must be locked with a padlock when parked.

Who may not ride
Due to its strong power source and maximum speed capacity, a user must be at least fourteen (14) years old to ride this KickScooter.
The following individuals or an individual in the following circumstances shall not ride this KickScooter:

1. Anyone under the influence of alcohol, drugs, or intoxicants.
2. Anyone who does not have sufficient mental capacity to understand this user manual and/or ride this KickScooter responsibly, properly and safely.
3. Anyone who suffers from a disease that puts himself/herself at risk if he/she engages in strenuous physical activity.
4. Anyone whose weight and/or height is outside the stated limits (see Specifications).
5. Anyone who is more vulnerable than average to injury and/or fall accident that may be caused in connection with this KickScooter due to his / her physical and/or heath condition and/or occupation.
6. Pregnant women.

Law and Insurance Disclosure

A user shall check and obey local laws and/or regulations in connection with ownership and use of the KickScooter. It is a user’s sole responsibility to ride, use and/or dispose of the KickScooter in compliance with such laws and/or regulations. The law and regulations may be different in different states, jurisdictions and/or countries. Apart from the others, such law and regulation may include: (1) A helmet may be required by local law or regulation. (*You are always required by this user manual to wear helmet and proper protective gear unless it is prohibited by law or due to special reasons, using helmet and protective gear is likely to cause more harm.) (2) this KickScooter may be required to be registered and/or a license by local law or regulation. (3) This KickScooter may not be allowed to be ridden on road or on certain road. For more information related to legal and/or mandatory compliance requirements on use and ownership of this KickScooter, please consult and check your local law.

Disclosure to Residents and Users in California
YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS INVOLVING THE USE OF THIS KickScooter. TO DETERMINE IF COVERAGE IS PROVIDED, YOU SHOULD CONTACT YOUR INSURANCE COMPANY OR AGENT. YOU MAY NOT MODIFY OR ALTER THE EXHAUST SYSTEM OF THIS KickScooter TO CAUSE IT TO AMPLIFY OR CREATE EXCESSIVE NOISE PER VEHICLE CODE SECTION 21226, OR TO FAIL TO MEET APPLICABLE EMISSION REQUIREMENTS PER VEHICLE CODE 27156.

Disclosure to Residents and Users in other States, Territories and Countries.
YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS INVOLVING THE USE OF THIS KickScooter. TO DETERMINE IF COVERAGE IS PROVIDED, YOU SHOULD CONTACT YOUR INSURANCE COMPANY OR AGENT.

Maintenance and Care

For your safety and better riding experience, please conduct regular maintenance of the KickScooter.
Please be extremely careful and prevent injury to yourself and others or damage to property and/or your KickScooter. If you do not understand how to conduct maintenance and care per this user manual or have question about it, please contact the after-sales team and/or an authorized service center for assistance. You can find an authorized service center by visiting https://store.segway.com/warranty-information or contact Segway after-sales services.
Make sure the KickScooter is powered OFF, the charge cable is unplugged, and the rubber cap on the charge port is tightly sealed before cleaning and/or conducing maintenance; otherwise, you may expose yourself to electric shock or damage the electronic components.

KickScooter exposed to water or rain.
If the KickScooter is exposed to rain and/or water, which may be beyond its water-proof capacity, please store it outdoors at a proper place away from buildings and people until it is dry. Thereafter, please contact the after- sales team and/or an authorized service center and/or technician for inspection and repair (if necessary). Do not attempt to disassemble the KickScooter for the purpose of wipe dry, inspection and/or repair.

Cleaning

Warning

1. If you need to clean the KickScooter, use a soft, wet cloth to wipe the mainframe clean. Dirt hard to remove can be scrubbed with a toothbrush and toothpaste, then cleaned with a soft, wet cloth. DO NOT rinse the KickScooter.
2. DO NOT clean this KickScooter by alcohol, gasoline, acetone, or other corrosive/volatile solvents. These substances may cause damage and corrosion of the appearance and internal structure of the KickScooter.
3. DO NOT wash your KickScooter with a power washer. DO NOT use a strong water flow or high-pressure hoses to clean the KickScooter. Avoid getting water in the charge port.

Battery recharging and Maintenance

WARNING

1. ONLY use the original charger. DO NOT immediately recharge the KickScooter after riding, please allow the KickScooter to cool down. Do not attempt to charge the KickScooter, if the charger and/or the power outlet is wet.
2. For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance. This appliance contains batteries that are not replaceable. The appliance is to be used with the battery charger provided with the appliance.
3. As with any electronic device, please use a surge protector when recharging, as it will help protect the KickScooter and/or battery from damage due to power surges and voltage spikes.
4. Keep away from combustible materials when charging, and disconnect from the power supply once it’s fully charged
5. Only use the original battery by the manufacturer.
6. DO NOT store or charge the battery at temperatures outside the stated limits (see Specifications).
7.  DO NOT puncture the battery. DO NOT attempt to disassemble the battery. DO NOT touch battery contacts. DO NOT dismantle or puncture the casing.
8. Keep the battery contacts away from metal objects to prevent short circuit. Risk of fire and electric shock. No user serviceable parts.
9. DO NOT charge or use your battery if it is damaged or see a trace of water.
10. DO NOT expose the battery to fire. DO NOT discard or destroy the battery.
11.  Charge the battery after each ride / use to avoid draining the battery completely. Please read the user manual before charging the battery.
12. Refer to your local laws and regulations regarding battery recycling and/or disposal.

Storage
Store your KickScooter indoors. DO NOT store it outdoors for extended periods. The KickScooter should be stored in an environment where the temperature is no higher than 113°F (45°C) or lower than -4°F (-20°C). If the temperature of the storage environment is lower than 32°F (0°C), DO NOT charge it until after placing it in a warm environment (over 50°F (10°C).

WARNING
Exposure to sunlight and temperature extremes (either hot or cold) will accelerate the aging process of the plastic components and may reduce battery life.
Prolonged Exposure to UV Rays, Rain and the Elements May Damage the Enclosure Materials.

NOTE

1. When the scooter is powered off, it will still cause battery consumption. If the scooter is not in use for a long time, charge the battery to 50% or above before storage. It’s recommended to charge the battery once every 30 to 60 days, or it may cause damage to the battery performance due to over-discharge. Electronics inside the battery record the
   charge-discharge condition of the battery, and any damage caused by over- charge or over-discharge will not be covered in the product warranty.

2. A well-maintained battery can perform well even after many miles of riding. When used at a room temperature (77°F [25°C]), its battery range and performance are at its best; whereas used at a temperature below 32°F (0°C), its battery range and performance may decrease. Typically, the battery range is affected by the temperature. The low temperature will reduce the battery range.

Others

1. The A-weighted emission sound pressure level is less than 70 dB(A). The mechanical vibrations transmitted by the KickScooter are less than 2.5 m/s². The uncertainty of measurement: 1.5 m/s².
2. The use of the machine results in the transmission of vibrations throughout the rider’s body.
3. Class 2 PLEV reference to EN 17128: 2020.

Inspection and Repair
WARNING! Always perform troubleshooting in a safe surrounding. WARNING! DO NOT ride the KickScooter if an issue is not solved.

Inspection via disassembly and/or Repair of this KickScooter must be conducted by authorized and professional service center and/or technician. Only manufacturer approved parts, components and/or accessories can be used on the KickScooters. Violation of the foregoing will result in loss of any and all product warranty and significantly increase risk of product failure, accident, severe bodily injury, and/or death.

WARNING! As with any mechanical component, this KickScooter is subject to high stresses and wear and tear.
The various parts and components may react differently to wear, tear and/or fatigue. Overuse of the KickScooter (i.e., the KickScooter, its parts and/or components are used beyond its reasonably expected service life) increases risk of product failure, which may cause severe consequences such as bodily injury, severe bodily injury, death and/or property damages. Cracks, scratches and discoloration in the areas subject to high stresses indicate that the component has exceeded its service life and should be inspected and replaced. Notably, wear, tear, fatigue and/or overuse of parts and/or components may occur without observable appearance change of such parts and/or component. Furthermore, certain issues (especially for those at early stage) caused by use of this KickScooter may only be identified via professional inspection and examination. To reduce risk of accident that may be caused by wear, tear, fatigue and/or the similar, please refer to “Recommended Maintenance Schedule” and get timely replacement for exhausted components/parts/accessories. DO NOT overuse any component that has exceeded its service life. Notably, a user shall immediately refrain from riding this KickScooter and have it inspected and repaired (if necessary), if a user has concern over safety and/or performance of this KickScooter regardless the schedule below.

Legal Statement

IMPORTANT: A user shall carefully read the entire User Manual and fully understand it (especially for the content related to warnings, caution statements, product operation and safety), and adhere to the foregoing instructions herein before using this KickScooter. A user shall always use his / her common sense and best judgment when using the product. An owner of this product shall not allow anyone and/or cause another person to use it unless that person is clearly informed of the foregoing warnings and agrees to comply with it.

1. Upon receipt of the product, a buyer or recipient of this KickScooter shall immediately check whether the KickScooter and its accessories are in good condition upon receipt of the KickScooter.

2. All the separate components and parts of the KickScooter must be properly installed per the user manual. Inappropriate installation and/or assembly may damage the product, significantly increasing risk of loss of control, product failure, collisions, and/or falls.

3. The KickScooter may contain removable components and small parts, which can create a choking hazard. Keep plastic covering away from children to avoid suffocation. Keep children away from the KickScooter, its package, covering and/or parts to avoid the foregoing risk.

4. This KickScooter is a personal-use electric kick scooter. It is NOT for commercial use. It is for ordinary recreational purposes and short-distance personal transportation purposes, provided that local law and regulation permits use of this product on road. The KickScooter shall NOT be used for extreme sports, high-risk sports and/or performance, stunt, road racing, skill and/or performance competition and/or contest, similar activities, and/or any other purposes that may expose a user and/or others unreasonable or high risk of injury and/or damages.

5. Using this KickScooter involves risk of injury and/or loss to a user and/or others, including but not limited to bodily injuries, severe bodily injury, death, and/or damages to property. Understanding operation and features of this KickScooter and following safety instructions would help to reduce risk of accidents, but it cannot eliminate all risk. By using this KickScooter, a user agrees to assume all risk related to this KickScooter, known and unknown, such as risk caused by product failure, third party conduct, and/or a user’s conduct (including negligence).

6. A user may not have the necessary and sufficient experience, competency, ability and/or skills to use the KickScooter and/or ride it at its maximum capacity (e.g., at the highest speed), especially in complex and/or undesirable road condition and/or environments. The risk may increase, if a user is not sufficiently familiar with the KickScooter’s functions, features, and performance (such as its maximum performance capacity and performance limits). Thus, a user, especially new users, shall learn and practice on proper and safe use of KickScooter in a safe environment and in a safe manner. Assistance and/or supervision may be desired for new users. Provided that the KickScooter is permitted to be ridden on road by local law and/or regulation, a user shall not attempt to ride on road unless he/she is sufficiently familiar with the KickScooter so that he/she can safely and properly ride the KickScooter on road. Experience accumulated by practice would normally enable a user to better ride and operate the KickScooter by time. A user shall assume all risk of loss in connection with the foregoing risk.

7. The parts and components of the KickScooter are subject to fatigue, wear and tear. Many factors, such as environment, aging, road conditions and/or riding behaviors may affect the rate of wear and tear. Wear and tear may cause unanticipated and/or sudden failure of the KickScooter, which may cause, inter alia, property damages, severe bodily injury and/or even death. To reduce such risk, a user shall regularly and periodically, as circumstance requires, properly inspect and maintain the KickScooter. A user shall also conduct reasonable examination and inspection of the KickScooter every time before riding it.

8. Since it is impossible to predict and/or anticipate all and every scenario, condition, and/or circumstances under which a KickScooter user may be exposed to risk and danger, the user manual is not intended to be an exhaustive list on how to ride the KickScooter safely and/or avoid hazards related to the KickScooter. So, in addition, to adhere to the instructions, the user shall also ride and/or use the KickScooter with responsibility, carefulness, precaution, and best judgment. The user should always be a responsible rider, cautious, maintain proper speed and avoid all dangerous riding behaviors, as well as traffic and/or road conditions when riding the KickScooter. For instance, you shall avoid speeding, overloading or performing stunts of any kind. Do not try to touch the tires with your hands or feet when riding. The KickScooter is for one rider only.

9. The KickScooter is a complex electronic and mechanic device. No one shall modify this KickScooter (including its software) and/or enhance its performance capacity exceeding its maximum capacity recommended/permitted by this use manual. No one shall conduct reverse engineering on the KickScooter. Only an authorized and professional mechanics, technician, and/or services provider may dismantle and/or disassemble this KickScooter. Violation of the foregoing will result in loss of any and all product warranty and may cause severe consequences, such explosion, fire, and/or severe bodily injury or death.

10. Do not dispose of this KickScooter in landfill, by incineration, or by mixing with household trash. Serious danger / injury can occur because of the electrical components and the battery. For information about battery and electrical waste, please contact your household waste disposal service, your local or regional waste management office, or your
    point-of-sale. The user shall not use any non-original accessories or dismantle or modify the KickScooter without authorization. All damages, injuries, and damages to property arising from that place will be your sole responsibility and risk.

11. The manufacturer and/or Segway reserve the right to make changes to the KickScooter, release firmware updates, and update this manual at any time. The manufacturer and/or Segway may make improvements, updates and changes to the user manual due to typographical errors, inaccuracies of current information, new development and finding, or modifications to programs and/or equipment at any time upon notice. The manufacturer and/or Segway reserves the right to select proper way of notice such as via email, App, on Segway’s website and/or updated e-copy of the user manual that is published on Segway’s website. All illustrations and pictures are for illustration purposes only and may vary from actual device.

12. This is NOT a medical device, and it is NOT approved by any authority or association for any medical purpose.

13. This document should be considered as a permanent part of the KickScooter, and it shall be provided to a user together with the KickScooter all the time.

14. Use of the Works with Apple badge means that a product has been designed to work specifically with the technology identified in the badge and has been certified by the product manufacturer to meet Apple Find My Network product specifications and requirements. Apple is not responsible for the operation of this device or use of this product or its compliance with safety and regulatory standards.
    App Store, Apple Logo, Apple, Apple Find My, Apple Watch, Find My, iPhone, iPad, iPadOS, Mac, macOS and watchOS are trademarks of Apple Inc. IOS is a trademark of Cisco and is used under license.
    Thank you again for choosing Ninebot KickScooter!

Contact

Contact us if you experience issues relating to riding, maintenance and safety, and errors/faults with your KickScooter.
Americas:
Segway Inc.
P.O. BOX 3925
Alhambra, CA, 91803, USA
Toll Free: 1-888-523-5583
Technical Support Email: technicalsupport@segway.com
Website: www.segway.com

Original instruction
Read carefully and keep for future reference. For more information, please visit www.segway.com

References

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