GE JES1097SMSS Smart Countertop Microwave Oven Owner’s Manual

GE JES1097SMSS Smart Countertop Microwave Oven

THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.

Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.

We take pride in the craftsmanship, innovation, and design that goes into every GE Appliances product, and we think you will too. Among other things, registration of your appliance ensures that we can deliver important product information and warranty details when you need them.

Register your GE appliance now online. Helpful websites and phone numbers are available in the Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration card included in the packing material.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WARNING
To reduce the risk of burns, electric shock, fire, injury to persons, or exposure to excessive microwave energy:

When using electrical appliances, basic safety precautions should be followed, including the following:

• Read all instructions before using this appliance.
• Read and follow the specific “PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY” found on page 5.
• Use this appliance only for its intended use as described in this manual. Do not use corrosive chemicals or vapors in this appliance. This microwave oven is specifically designed to heat, dry or cook food, and is not intended for laboratory or industrial use.
• This appliance should be serviced only by qualified service personnel. Contact the nearest authorized service facility for examination, repair, or adjustment.

INSTALLATION

• Install or locate this appliance only in accordance with the provided installation instructions.
• This appliance must be grounded. Connect only to a properly grounded outlet. See the “GROUNDING INSTRUCTIONS” found on page 5.
• Be certain to place the front surface of the door 3 inches or more back from the countertop edge to avoid accidental tipping of the appliance in normal usage.
• Recommended clearances: 3 inches on each side, 3 inches on the top, and 1 inch in the rear.
• Do not operate this appliance if it has a damaged power cord or plugs if it is not working properly, or if it has been damaged or dropped.
• Keep the power cord away from heated surfaces.
• Do not let the cord hang over the edge of the table or counter.
• Do not immerse the power cord or plug in water.
• Do not cover or block any opening on the appliance.
• Do not store this appliance outdoors. Do not use this product near water – for example, in a wet basement, near a swimming pool, or in a similar location.
• Do not mount over a sink.

TO REDUCE THE RISK OF FIRE IN THE CAVITY

• Do not overcook food. Carefully attend appliances when paper, plastic or other combustible materials are placed inside the oven while cooking.
• Remove wire twist-ties and metal handles from paper or plastic containers before placing them in the oven.
• If materials inside the oven ignite, keep the oven door closed, turn the oven off and disconnect the power cord, or shut off power at the fuse or circuit breaker panel.
• Do not store any materials in the oven when not in use. Do not leave paper products, cooking utensils, or food in the cavity when not in use.
• Do not operate the microwave feature without food in the oven.

TO REDUCE THE RISK OF BURNS

• Be careful when opening containers of hot food. Use pot holders and direct steam away from the face and hands.
• Vent, pierce, or slit containers, pouches, or plastic bags to prevent the build-up of pressure.
• Be careful when touching the turntable, door, or walls of the oven which may become hot during use.
• Liquids and certain foods heated in the microwave oven can present a risk of burning when removing them from the microwave. The potential for a burn is greater in young children, who should not be allowed to remove hot items from the microwave.

OPERATING

• As with any appliance, close supervision is necessary when used by children.
• Do not operate the oven without the turntable in place.
• The turntable must be unrestricted so it can turn.
• Make sure all cookware used in your microwave oven is suitable for microwaving. Most glass casseroles, cooking dishes, measuring cups, custard cups, pottery or china dinnerware which does not have metallic trim or glaze with a metallic sheen can be used in compliance with cookware manufacturers’ recommendations.
• Do not store anything directly on top of the microwave surface when the microwave is in operation.
• Some products such as whole eggs and sealed containers – for example, closed jars – are able to explode and should not be heated in the microwave oven.
• Do not overcook potatoes. They could dehydrate and catch fire.
• Do not cover any other part of the oven with metal foil. This will cause overheating of the oven.
• Cook meat and poultry thoroughly—meat to at least an INTERNAL temperature of 160°F and poultry to at least an INTERNAL temperature of 180°F. Cooking to these temperatures usually protects against foodborne illness.
• This oven is not approved or tested for marine use.

CLEANING

• Keep the oven free from grease buildup.
• Do not clean with metal scouring pads. Pieces can burn off the pad and touch electrical parts involving a risk of electric shock.
• When cleaning surfaces of the door and oven that come together on closing the door, use only mild, nonabrasive soaps, or detergents applied with a clean sponge or soft cloth. Rinse well.

SUPERHEATED WATER

• Liquids, such as water, coffee, or tea, are able to be overheated beyond the boiling point without appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave oven is not always present. THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID.

To reduce the risk of injury to persons

• Do not overheat the liquid.
• Stir the liquid both before and halfway through heating it.
• Do not use straight-sided containers with narrow necks.
• After heating, allow the container to stand in the microwave oven for a short time before removing the container.
• Use extreme care when inserting a spoon or other utensil into the container.

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

• Do Not Attempt to operate this oven with the door open since open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.

• Do Not Place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.

• Do Not Operate the oven if it is damaged.
  It is particularly important that the oven door close properly and that there is no damage to the:
  (1) door (bent),
  (2) hinges and latches (broken or loosened),
  (3) door seals and sealing surfaces.

• The Oven Should Not be adjusted or repaired by anyone except properly qualified service personnel.

GROUNDING INSTRUCTIONS

WARNING Improper use of the grounding plug can result in a risk of electric shock.

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This appliance is equipped with a power cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded. Consult a qualified electrician or service technician if the GROUNDING INSTRUCTIONS are not completely understood, or if doubt exists as to whether the appliance is properly grounded.

• If the outlet is a standard 2-prong wall outlet, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet.
• Do not under any circumstances cut or remove the third (ground) prong from the power cord.
• Do not use an extension cord. If the power cord is too short, have a qualified electrician or service technician install an outlet near the appliance.
• For best operation, plug this appliance into its own electrical outlet to prevent flickering of lights, blowing of fuse or tripping of circuit breaker.

NOTICE: PACEMAKERS
Most pacemakers are shielded from interference from electronic products, including microwaves. However, patients with pacemakers may wish to consult their physicians if they have concerns.

Features

Throughout this manual, features and appearance may vary from your model.

1. Door Latches
2. Window with Metal Shield. The screen allows cooking to be viewed while keeping microwaves confined in the oven.
3. Convenience Guide
4. Control Panel Display
5. Door Latch Release. Press the latch release to open door.
6. Removable Turntable. Turntable and support must be in place when using the oven. The turntable may be removed for cleaning.
7. Removable Turntable Support. The turntable support must be in place when using the oven. The turntable support may be removed for cleaning.
8. Rating Label. Rating plate is located on the front of the microwave oven.

Controls

You can microwave by time or with the convenience features.

Control buttons’ functions are explained on the following pages.

About the features

Power Level
The power level may be entered or changed immediately after entering the feature time for Cook Time or Express Cook the power level may also be changed during the cooking.

1. Press Cook Time and enter cooking time.
2. Press the Power Level button and select power level 1- 10.
3. Press the Start/Pause button to start cooking.

Variable power levels add flexibility to microwave cooking. The power levels of the microwave oven can be compared to the surface units on a range. Each power level gives you microwave energy a certain percent of the time. Power level 7 is microwave energy 70% of the time. Power level 3 is energy 30% of the time. Most cooking will be done on Power Level 10 which gives you 100% power.

Power Level 10 will cook faster but the food may need more frequent stirring, rotating, or turning over. A lower setting will cook more evenly and need less stirring or rotating of the food. Some foods may have better flavor, texture or appearance if one of the lower settings is used. Use a lower power level when cooking foods that have a tendency to boil over, such as scalloped potatoes.

Rest periods (when the microwave energy cycles off) give time for the food to “equalize” or transfer heat to the inside of the food. An example of this is shown with power level 3—the defrost cycle. If microwave energy did not cycle off, the outside of the food would cook before the inside was defrosted.
Here are some examples of uses for various power levels::

• Power Level 10: Fish, bacon, vegetables, heating liquids.
• Med-High 7: Gentle cooking of meat and poultry; baking casseroles and reheating.
• Medium 5: Slow cooking and tenderizing for stews and less tender cuts of meat.
• Low 2 or 3: Defrosting; simmering; delicate sauces.
• Warm 1: Keeping food warm; softening butter.

Cook Time
Allows you to microwave for any time up to 99 minutes and 99 seconds.

1. Press Cook Time.
2. Enter cooking time.
3. The power level is automatically set to 10, but if you want to reduce it, press Power Level, then select a level from 1 to 9.
4. Press Start/Pause.

You may open the door during Cook Time to check the food. Close the door and press Start/Pause to resume cooking.

Multi-Stage Cooking
At most 2 stages can be set for cooking. In multi-stage cooking, if one stage is defrosting, then defrosting shall be placed at the first stage automatically.

Note
Auto cooking cannot work in multi-stage cooking.

Example
if you want to cook with 80% microwave power for 5 minutes + 60% microwave power for 10 minutes. The cooking steps are as following:

1. Press Time Cook once, then press “5”,”0”,”0” to set the cooking time;
2. Press Power once,then press “8” to select 80%microwave power.
3. Press Time Cook once,then press “1”,”0”,”0”,”0” to set the cooking time;
4. Press Power once,then press “6” to select 60%microwave power.
5. Press Start/Pause.

Time Defrost
Time Defrost allows you to defrost for a selected length of time. See the Defrosting Guide for suggested times.

1. Press Defrost twice (display must show Time Defrost).
2. Enter defrosting time.
3. Press Start/Pause.

Power level is automatically set at 3, but can be changed. You can defrost small items quickly by raising the power level after entering the time. Power level 7 cuts the total defrosting time in about half; power level 10 cuts the total time to approximately 1/3. However, food will need more frequent attention than usual.

A dull thumping noise may be heard during defrosting. This is normal when oven is not operating at High power.

Defrosting Tips

• Foods frozen in paper or plastic can be defrosted in the package. Closed packages should be slit, pierced or vented AFTER food has partially defrosted. Plastic storage containers should be partially uncovered.
• Family-size, prepackaged frozen dinners can be defrosted and microwaved. If the food is in a foil container, transfer it to a microwave-safe dish.
• For more even defrosting of larger foods, such as roasts, use Defrost Weight. Be sure large meats are completely defrosted before cooking.
• Foods that spoil easily should not be allowed to sit out for more than one hour after defrosting. Room temperature promotes the growth of harmful bacteria.
• When defrosted, food should be cool but softened in all areas. If still slightly icy, return to the microwave very briefly, or let it stand for a few minutes.

Weight Defrost
Weight defrost automatically sets the defrosting times and power levels to give even defrosting results for meats, poultry and fish weighing up to six pounds.

1. Press Defrost (display must show Weight Defrost).
2. Using the conversion guide, enter food weight. For example, press pads 1 and 2 for 1.2 pounds (1 pound, 3 ounces).
3. Press Start/Pause.

There is a cooking guide located on the inside front of the oven.

Conversion Guide

If the weight of food is stated in pounds and ounces, the ounces must be converted to tenths (.1) of a pound.

Ounces| Pounds
1–2| .1
3| .2
4–5| .3
6–7| .4
8| .5
9–10| .6
11| .7
12–13| .8
14–15| .9

Defrosting Guide

Breads, Cakes

Bread, buns or rolls (1 piece) Sweet rolls (approx. 12 oz.)

| ****

1/4 min.

2 to 4 min.

| ****

Rearrange after half of time.

Fish and Seafood

Fillets, frozen (1 lb.) Shellfish, small pieces (1 lb.)

| ****

6 to 9 min.

3 to 7 min.

| ****

Place block in casserole. Turn over and break up after first half of time.

Fruit

Plastic pouch—1 or 2 (10-oz. package)

| ****

1 to 5 min.

|
Meat| |
Bacon (1 lb.)| 2 to 5 min.| Place unopened package in oven. Let stand 5 minutes after defrosting.
Franks (1 lb.)| 2 to 5 min.| Place unopened package in oven. Microwave just until franks can be separated. Let stand 5 minutes, if necessary, to complete defrosting.
Ground meat (1 lb.)| 4 to 6 min.| Turn meat over after first half of time.
Roast: beef, lamb, veal, pork| 9 to 12 min. per lb.| Use power level Warm (1).
Steaks, chops and cutlets| 4 to 8 min. per lb.| Place unwrapped meat in cooking dish. Turn over after first half of time and shield warm areas with foil. After second half of time, separate pieces with table knife. Let stand to complete defrosting.
Poultry

Chicken, broiler-fryer, cut up (21¼2 to 3 lbs.)

Chicken, whole (21¼2 to 3 lbs.)

Cornish hen

Turkey breast (4 to 6 lbs.)

| ****

14 to 19 min.

20 to 24 min.

7 to 12 min. per lb.

3 to 8 min. per lb.

| ****

Place wrapped chicken in dish. Unwrap and turn over after first half of time. After second half of time, separate pieces and place in cooking dish. Microwave 2 to 4 minutes more, if necessary. Let stand a few minutes to finish defrosting.

Place wrapped chicken in dish. After first half of time, unwrap and turn chicken over. Shield warm areas with foil. To complete defrosting, run cool water in cavity until giblets can be removed.

Place unwrapped hen in oven breast-side-up. Turn over after first half of time. Run cool water in cavity until giblets can be removed.

Place unwrapped breast in microwave-safe dish breast-side-down. After first half of time, turn breast-side-up and shield warm areas with foil. Defrost for second half of time. Let stand 1 to 2 hours in refrigerator to complete defrosting.

Express Cook

• This is a quick way to set cooking time from 1-6 minutes.
• Press one of the Express Cook pads (from 1-6) for 1-6 minutes of cooking at power level 10. For example, press the 2 pad for 2 minutes of cooking time.
• The power level can be changed as time is counting down. Press Power Level and enter 1-10.

NOTE
Express Cook function pertains to pads 1-6 only.

Add 30 Sec
It will add 30 seconds to the time by counting down each time the pad is pressed. Each touch will add 30 seconds, up to 99 minutes and 99 seconds.

The oven will start immediately when pressed.

Dinner Plate

1. Press the Dinner Plate to select 1 or 2 cups (8 to 10 oz each).
2. Press Start.

Pizza

1. Press Pizza to select 1 or 2 slices (3 oz. each slice).
2. Press Start.

Reheat
The Reheat feature reheats 1 or 2 cups of previously cooked foods or a plate of leftovers.

1. Press Reheat to select 1 or 2 cups (8 to 10 oz each).
2. Press Start.

After removing food from the oven, stir, if possible, to even out the temperature. If the food is not hot enough, don’t use the Reheat button again. Use Cook Time to reheat.

Potato

1. Press Potato to select 1, 2, or 3 potatoes.
2. Press Start.

If the potatoes are not cooked to your satisfaction, do not use the Potato button again. Use Cook Time.

Popcorn

1. If you want to cook a package that is less than 1.75 oz, or more than 3.5 oz, then use Cook Time and follow the instructions on the package.
2. Press Popcorn to select ounces and then press Start/Pause.

If the popcorn is not to your satisfaction. Use the Cook Time button for further cooking.

Beverage

• Press Beverage to select 1 or 2 cups (8 to 10 oz each).
• Drinks heated with the Beverage feature may be very hot. Remove the container with care.
• If the beverage is not hot enough for you, do not use the Beverage button again to continue heating it. Use the Cook Time button for further heating.

Vegetable
Use the Vegetable feature to cook 4–16 ounces of frozen vegetables.

1. Press Vegetable to select 1, 2, 3 or 4 cups (4 oz each).
2. Press Start.  If the vegetables are not cooked to your satisfaction, do not use the Vegetable button again. Use Cook Time.

Insert Food Reminder
A reminder will show on the display if the user tries to start the cooking cycle without placing food inside the microwave oven within 5 minutes prior to starting the cooking cycle.

Cooking Complete Reminder
To remind you that you have food in the oven, the oven will display “END” and beep once a minute until you either open the oven door or press the Cancel/Off button.

Lock Controls
You may lock the control panel to prevent the microwave from being accidentally started or used by children. To lock or unlock the controls, press and hold Cancel/Off for about three seconds. When the control panel is locked, “LOC” will appear in the display.

Clock Display
To turn the clock display on or off, press Clock Display. The Display On/Off feature cannot be used while a cooking feature is in use.

Set Clock
Press to enter the time of day or to check the time of day while microwaving.

1. Press Set Clock.
2. Enter time of day.
3. Press Start or Set Clock.

Start/Pause
In addition to starting many functions, Start/Pause allows you to stop cooking without opening the door or clearing the display. Press Start/Pause again to restart the oven.

Timer On/Off
Timer On/Off operates as a minute timer and can be used at any time, even when the oven is operating.

1. Press Timer On/Off.
2. Enter the amount of time you want to count down.
3.  Press Timer On/Off to start.

When the time is up, the oven will signal. To turn off the timer signal, press Timer On/Off. The display shows the Timer countdown time even when the oven is operating.

WiFi Connect
Allows you to control your microwave oven remotely. To be able to use these remote features, follow the set-up instructions in the Connecting your WiFi Connect Enabled Microwave section in this manual.

Once the set-up is complete, the WiFi icon located on the microwave display will stay on solid. To remove the microwave from the home WiFi network, press and hold the WiFi Connect pad for 3 seconds until the WiFi icon turns off.

WiFi Connect

Connecting your WiFi Connect Enabled Microwave (on some models)
Your GE Appliances microwave oven is designed to provide you with two-way communication between your appliance and smart device. By using the GE Appliances WiFi Connect features, you will be able to control essential operations such as turning on and off your microwave, convenience features, cook time, timers using your smartphone, tablet or voice control device.

What you will need

1. Know the password of your home WiFi router.
2. Download the GE Appliances Kitchen App to your smart device.
3. Follow the app on-screen instructions to connect your GE Appliances microwave.

For further instructions, visit:
http://www.GEAppliances.com/ConnectMyMicrowave

Remote Enabled Equipment

(on some models)
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The wireless communication equipment installed on this microwave has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to:

(a) provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help

(b) accept any interference received, including interference that may cause undesired operation of the device. Note that any changes or modifications to the wireless communication device installed on this oven that are not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

Microwave Terms

by:

■  metal or foil touching the side of the oven.

■  foil that is not molded to food (upturned edges act like antennas).

■  metal such as twist-ties, poultry pins, gold-rimmed dishes.

■  recycled paper towels containing small metal pieces.

■  plates or dishes with a metallic trim or glaze with a metallic sheen.

Covering| Covers hold in moisture, allow for more even heating and reduce cooking time. Venting plastic wrap or covering with wax paper allows excess steam to escape.
Shielding| In a regular oven, you shield chicken breasts or baked foods to prevent over-browning. When microwaving, you use small strips of foil to shield thin parts, such as the tips of wings and legs on poultry, which would cook before larger parts.
Standing Time| When you cook with regular ovens, foods such as roasts or cakes are allowed to stand to finish cooking or to set. Standing time is especially important in microwave cooking. Note that a microwaved cake is not placed on a cooling rack.
Venting| After covering a dish with plastic wrap, you vent the plastic wrap by turning back one corner so excess steam can escape.

Care and Cleaning

Helpful Hints
An occasional thorough wiping with a solution of baking soda and water keeps the inside fresh.

Be certain the oven control is turned off before cleaning any part of this oven.

How to Clean the Inside

Walls, Floor, Inside Window, Metal and Plastic Parts on the Door

Some spatters can be removed with a paper towel; others may require a damp cloth. Remove greasy spatters with a sudsy cloth, then rinse with a damp cloth. Do not use abrasive cleaners or sharp utensils on oven walls.

To clean the surface of the door and the surface of the oven that come together upon closing, use only mild, nonabrasive soaps or detergents using a sponge or soft cloth. Rinse with a damp cloth and dry.

Never use a commercial oven cleaner on any part of your microwave.

Removable Turntable and Turntable Support

To prevent breakage, do not place the turntable into the water just after cooking. Wash it carefully in warm, sudsy water or in the dishwasher. The turntable and support can be broken if dropped. Remember, do not operate the oven in microwave mode without the turntable and support seated and in place.

How to Clean the Outside

Do not use cleaners containing ammonia or alcohol in the microwave oven. Ammonia or alcohol can damage the appearance of the microwave.

Case
Clean the outside of the microwave with a sudsy cloth. Rinse with a damp cloth and then dry. Wipe the window clean with a damp cloth.

Control Panel and Door
Wipe with a damp cloth. Dry thoroughly. Do not use cleaning sprays, large amounts of soap and water, abrasives, or sharp objects on the panel—they can damage it. Some paper towels can also scratch the control panel.

Door Surface
It is important to keep the area clean where the door seals against the microwave. Use only mild, non-abrasive detergents applied with a clean sponge or soft cloth. Rinse well.

Power Cord
If the cord becomes soiled, unplug it and wash it with a damp cloth. For stubborn spots, sudsy water may be used, but be certain to rinse with a damp cloth and dry thoroughly before plugging the cord into the outlet.

Stainless Steel (on some models)
Do not use a steel-wood pad; it will scratch the surface.
To clean the stainless steel surface, use a hot, damp cloth with a mild detergent suitable for stainless steel surfaces. Use a clean, hot, damp cloth to remove soap. Dry with a dry, clean cloth. Always scrub lightly in the direction of the grain.

Troubleshooting Tips

breaker tripped. Replace fuse or reset circuit breaker.
Unplug your microwave oven, then plug it back in.
Make sure 3-prong plug on oven is fully inserted into wall receptacle.
CONTROL PANEL LIGHTED, YET OVEN WILL NOT START| Door not securely closed.
Start/Pause must be pressed after entering cooking selection.
Another selection entered already in oven and Cancel/Off not pressed to cancel it.
Make sure you have entered cooking time after pressing Cook Time.
Cancel/Off was pressed accidentally. Reset cooking program and press Start/ Pause.
Make sure you entered food weight after pressing Defrost Weight.
Oven was paused accidentally. Press Start/Pause to restart the cooking program.
“LOC” APPEARS ON DISPLAY| The control panel has been locked. (When the control panel is locked, “LOC” will be displayed.) Press and hold Cancel/Off for about 3 seconds to unlock the control panel.
“FOOD” APPEARS ON DISPLAY| The control detected that the door has not been opened (food/beverage has not been placed inside).
“PF” APPEARS ON DISPLAY| A Power Failure has occurred. Press Cancel/Off to clear the display.
“F3” APPEARS ON DISPLAY| A key has been activated for more than 60 seconds. Press Cancel/Off to clear the display. This can happen if liquid is on the control panel. Dry the control panel thoroughly after cleaning.

Things That Are Normal With Your Microwave Oven

• Steam or vapor escaping from around the door.
• Light reflection around door or outer case.
• Dimming oven light and change in the blower sound at power levels other than high.
• Dull thumping sound while oven is operating.

FEDERAL COMMUNICATIONS COMMISSION (U.S.A.) RADIO FREQUENCY INTERFERENCE STATEMENT

This equipment generates and uses ISM frequency energy and if not installed and used properly, that is in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception. It has been type tested and found to comply with limits for an ISM Equipment pursuant to part 18 of FCC Rules, which are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by tuning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following:

• Reorient the receiving antenna of radio or television.
• Relocate the Microwave oven with respect to the receiver.
• Move the microwave oven away from the receiver.
• Plug the microwave oven into a different outlet so that microwave oven and receiver are on different branch circuits

The manufacturer is not responsible for any radio or TV interference cause by unauthorized modification to this microwave oven. It is the responsibility of the user to correct such interference.

GE Appliances Microwave Oven Limited Warranty

Staple your receipt here. Proof of the original purchase date is needed to make a warranty claim.

One year

From the date of the original purchase

| Any product which fails due to a defect in materials or workmanship. The exchange unit is warranted for the remainder of your product’s original one- year limited warranty period.

In Order to Make a Warranty Claim:
Call GE Appliances at 800.GE.CARES (800 432-2737). Have the model number and serial number available.

What GE Appliances Will Not Cover:

• Service trips to your home to teach you how to use the product.
• Improper installation, delivery or maintenance.
• Failure of the product or damage to the product if it is abused, misused (for example, cavity arcing from wire rack or metal/foil), or used for other than the intended purpose or used commercially.
• Replacement of house fuses or resetting of circuit breakers.
• Damage to the product caused by accident, fire, floods, or acts of God.
• Incidental or consequential damage caused by possible defects with this appliance.
• Damage caused after delivery.

EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair or replacement, at GE Appliances discretion, as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Exclusion of implied warranties: Except where prohibited or restricted by law, there are no warranties, whether express, oral or statutory which extend beyond the description on the face hereof, including specifically the implied warranties of merchantability or fitness for a particular purpose.

Warrantor : GE Appliances, a Haier company
Louisville, KY 40225

Consumer Support

GE Appliances Website
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! You can also shop for more great GE Appliances products and take advantage of all our online support services designed for your convenience. GEAppliances.com 

Register Your Appliance
Register your new appliance online at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your limited warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. GEAppliances.com/register

Schedule Service
Expert GE Appliances repair service is only one step away from your door. Get online and schedule your service at your convenience any day of the year. GEAppliances.com/service or call 800.432.2737 during normal business hours.

Remote Connectivity
For assistance with wireless network connectivity (for models with remote enable), visit our website at http://www.GEAppliances.com/ConnectMyMicrowave

Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard, and Discover cards are accepted). Order online today 24 hours every day. GEApplianceparts.com or by phone at 877.959.8688 during normal business hours.

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Frequently Asked Questions

Does it also work with Google Home?

This microwave works only with Alexa at this time, but stay tuned for other capabilities in the near future.

Does G.E. create a trim kit that would fit this?

This microwave is a counter-top only model.

Does this Works with google?

We appreciate your interest in this smart countertop microwave. The WiFi for this product is built-in and compatible with Amazon Alexa, Sonos, and Google Assistant.

Can you use this as just an Alexa device to?

You must have one or more GE Appliances or Monogram WiFi Connect products connected to your home WiFi network to use the benefits of Alexa.

Does it work with Siri?

I have not tried it with Siri but I would say probably not because Siri does not work with my lights and other WiFi things only Alexa The microwave works amazingly even without using Alexa with it.

Does it broadcast on smart speakers such as alexa, when the food is done?

No, it does not, It does allow you to control the unit using specific voice commands with Alexa. We hope you choose this great model for your home.

Does it work with google home?

This microwave works only with Alexa at this time, but stay tuned for other capabilities in the near future!

Which side is the cord on?

The power cord on this countertop model is on the top right side of the case in the rear, behind the control panel.

Does it work with google assistant?

I am a very anti-Google person so I cannot tell you. It will work with Amazon’s Alexa but is extremely limited; it needs a 2.4Ghz WiFi connection and most routers with bandwidth steering screw up that setup process.

When will it be updated to work with Google Home?

This microwave works only with Alexa at this time, but stay tuned for other capabilities in the near future!

Does this Microwave need updates? Also, can you ask Alexa how many more minutes are left on the timer?

ou can manually set the timer; however, you can't set the timer using voice activation at this time. Additionally, if you Connect the microwave, the GE Appliances Kitchen app will notify you if there are any software updates required and allow you to initiate the updates through the app.

Do you scan the frozen food on the Microwave or you have to use another device?

To connect your microwave you'll need the GE Appliances Kitchen App on your smartphone. The app is available through the Apple App Store and Google Play. Once you’ve downloaded the app, you can scan the UPC bar code on any one of 3,000 frozen foods to send the directions, temperature, and time to your smartphone.

How easy would this be to use for a blind person?

Does it work with the Google Home mini?

This microwave works only with Alexa at this time, but stay tuned for other capabilities in the near future!

Can you use it like a normal microwave still? Just push the buttons?

Can someone check to see if there is a baby bottle warming feature/command?

It does not have a baby bottle warming you can set the Microwave for seconds/minutes. But we love our Microwave!

Can you bake and broil?

No. It is a microwave, not an oven.

Video – Usage of Microphone

Download this PDF Link: GE JES1097SMSS Smart Countertop Microwave Oven Owner’s Manual

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