ATEN UE3310 USB 3 Extender Cable User Manual
- May 15, 2024
- Aten
Table of Contents
ATEN UE3310 USB 3 Extender Cable User Manual
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT : This equipment has been tested and found to comply with the
limits for a Class B digital service, pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. Any changes or modifications made
to this equipment may void the user’s authority to operate this equipment.
This equipment generates, uses, and can radiate radio frequency energy. If not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
RoHS
This product is RoHS compliant.
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer’s software described in this manual is sold or licensed as
is. Should the programs prove defective following their purchase, the buyer
(and not the manufacturer, its distributor, or its dealer), assumes the entire
cost of all necessary servicing, repair and any incidental or consequential
damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
Package Contents
1 UE3310 / UE3315A USB 3 Extender Cable
1 Power Adapter
1 Extension Cable
1 User Instructions
Note : Make sure that ll of the components are present and in good order. If anything is missing or was damaged in shipping, contact your dealer.
About this Manual
This user manual is provided to help you get the most from the UE3310 /UE3315A unit. It covers all aspects of installation, configuration, and operation. An overview of the information found in the manual is provided below.
Chapter 1, Introduction introduces you to the UE3310 / UE3315A USB 3
Extender Cable. Its purpose, features, and panel components are presented and
described.
Chapter 2, Hardware Setup describes the steps that are necessary to quickly and safely set up your installation.
Appendix provides a list of safety instructions and precautions, contact information for ATEN technical support, product specifications, and other technical information.
Note:
- Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit or any connected devices.
- ATEN regularly updates its product documentation for new features and fixes. For an up-to-date UE3310 / UE3315A documentation, visit http://www.aten.com/global/en/
Conventions
This manual uses the following conventions:
Product Information
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
http://www.aten.com
http://www.aten-usa.com
Chapter 1
Introduction
Overview
The ATEN UE3310 / UE3315A USB 3 Extender Cable allows you to extend the distance between your computer and your USB peripherals by 10 / 15 meters. Unlike typical cables the UE3310 / UE3315A is an active extension cable. The UE3310 / UE3315A provides a reliable, high performance transmission that utilizes USB 3 data bandwidth up to 5Gb/s and also backward compatible with USB 2.0/1.1 standard. The USB can be powered through the computer via the extender cable. It’s plug and play and no additional software installation required, makes it easy to deploy and operate on the fields.
The UE3310 / UE3315A provides a quick and high quality cost effective solution for all kinds of professional environments like: hospitals, factories, or business facilities.
Features
- Supports USB 3 Specification (5 Gbps)
- Ultra slim lightweight design
- Unique locker head design for long-distance extension usage – daisy-chain a further one unit for a maximum distance of up to 30 m (UE3315A) and a further four units for a maximum distance of up to 50 m (UE3310)
- Multiplatform support – Windows and Mac
- Additional power supply included
Requirements
To complete the installation, you will also require the following items that are not included with the product:
- USB 1.1, 2.0, or 3 compatible computer (host computer) with a USB compliant operating system
- USB 1.1, 2.0, or 3 compatible device
The UE3310 / UE3315A Top View
The UE3310 / UE3315A Side View
Chapter 2
Hardware Setup
Please review the safety information regarding the placement of this device in Safety Instructions, page 5.
Connecting the UE3310 / UE3315A Unit
Follow the steps below to connect the UE3310 / UE3315A units.
UE3310
UE3315A
Before you can install the UE3310 / UE3315A, you need to:
-
Connect your UE3310 / UE3315A to the computer’s USB port.
-
Use the UE3310 / UE3315A extender cable to connect the computer to your USB peripheral device.
-
Turn on your computer, and your USB device.
(Optional) To utilize the maximum extended distance follow these steps: -
Attach additional USB 3 Extender Cables (up to 30 meters maximum for UE3315A or 50 meters maximum for UE3310) to the installation using a daisy chain configuration.
-
Use a power adapter if used in a daisy chain configuration. If the USB devices have high usage consumption you may need to add extra power adapters. The power adapter should be attached to the last USB connector in the daisy chain set up.
Daisy Chaining
To extend the signal to a greater distance, up to 30 meters maximum for UE3315A or 50 meters maximum for
UE3310. Extender cables can easily be daisy chained from the original UE3310 / UE3315A via a unique daisy chain port.
The maximum number of cables that can be daisy chained together is dependent on cable model number. The UE3310 can connect a total of 5 cables and the UE3315A can connect a total of 2 cables. The UE3310 and UE3315A can be combined together using a daisy chain set up. Be aware that all setups should be on the premise of there is up to 5 layers of Hub under one USB host controller.
Connecting a USB Device
If the USB device’s connector is too small to fit the connection on the USB
extender cable Type A female lock, then use the extension cable to connect
your device.
Compatibility
Compatible with USB 3 specifications and backwards compatibility with USB 1.1/2.0 governing the design of USB devices. However, ATEN does not guarantee that all USB devices are compatible with the UE3310 / UE3315A, as there are a number of different configurations that may impact the operation of USB devices over extended distances.
Appendix
Safety Instructions
General
-
This product is for indoor use only.
-
Read all of these instructions. Save them for future reference.
-
Follow all warnings and instructions marked on the device.
-
Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
-
Do not use the device near water.
-
Do not place the device near, or over, radiators or heat registers.
-
The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered.
-
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built in enclosure unless adequate ventilation has been provided.
-
Never spill liquid of any kind on the device.
-
Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
-
The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
-
To prevent damage to your installation it is important that all devices are properly grounded.
-
Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
-
Position system cables and power cables carefully; Be sure that nothing rests on any cables.
-
Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.
-
Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.
-
If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair.
♦ The power cord or plug has become damaged or frayed.
♦ Liquid has been spilled into the device.
♦ The device has been exposed to rain or water.
♦ The device has been dropped, or the cabinet has been damaged.
♦ The device exhibits a distinct change in performance, indicating a need for service.
♦ The device does not operate normally when the operating instructions are followed. -
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.
Technical Support
International
- For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com
- For telephone support, see Telephone Support, page iii:
North America
support@aten-usa.com
http://www.aten-usa.com/support
When you contact us, please have the following information ready beforehand:
- Product model number, serial number, and date of purchase
- Your computer configuration, including operating system, revision level, expansion cards, and software
- Any error messages displayed at the time the error occurred
- The sequence of operations that led up to the error
- Any other information you feel may be of help
Specifications
Limited Warranty
ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for an additional year (see A+ Warranty for further details). Cables and accessories are not covered by the Standard Warranty.
What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty
Period. If a product is detective, ATEN will, at its discretion, have the
option to (1) repair said product with new or repaired components, or (2)
replace the entire product with an identical product or with a similar product
which fulfills the same function as the defective product. Replaced products
assume the warranty of the original product for the remaining period or a
period of 90 days, whichever is longer. When the products or components are
replaced, the replacing articles shall become customer property and the
replaced articles shall become the property of ATEN.
To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy
© Copyright 2023 ATEN® International Co., Ltd.
Released: 2023-05-30
ATEN and the ATEN logo are registered trademarks of ATEN International Co.,
Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their
respective owners.
References
- eService System
- USA Location information - USA.com
- ATEN - Simply Better Connections | ATEN U.S.A.
- ATEN - Simply Better Connections | ATEN Corporate Headquarters
- ATEN Product Warranty | ATEN Corporate Headquarters
- ATEN Product Warranty | ATEN Corporate Headquarters