AIRTHINGS Wave Enhance Smart Indoor Air Quality Monitor User Guide
- October 30, 2023
- Airthings
Table of Contents
Wave Enhance Smart Indoor Air Quality Monitor
User Guide
Wave Enhance
Smart indoor air quality monitor
Congratulations on taking this important step toward living a healthier
life.
When you really understand your indoor air quality, you can make informed
decisions to improve your home’s air and minimize airborne risks to you and
your family’s health.
This manual will guide you through setting up your new Airthings monitor and
explain the sensors, common how-tos, and what to do if something goes wrong.
We also recommend our online knowledgebase for additional, in-depth articles
written by our customer support experts.
We hope you enjoy the peace of mind that Wave Enhance brings with its always-
on, accurate measuring of the key factors affecting indoor air quality.
Because when you breathe better, you live better.
The Airthings Team
P.S. Don’t forget to register for your free 5-year extended warranty!
WHAT’S IN THE BOX
The box contains:
- Wave Enhance (fully assembled)
- 2 AA alkaline batteries (already installed)
- Quick Start guide
- Regulatory information guide
Your Wave Enhance comes fully assembled. You only need to take off the backplate, then remove the pull-tab so that the batteries begin to power the monitor. Finally, reattach the backplate and place the device where you want it to monitor the air quality. See Step 4 below for tips on where best to place the monitor.
ABOUT YOUR WAVE ENHANCE
Use the integrated table stand to place the monitor on a surface. You can also mount your device on a wall using the two countersunk screw holes. Be sure that you use a screw best suited for the wall’s material. Attach the plate to the wall, then the magnets on the plate and the device make it a snap to mount the monitor.
- Glow indicator
- Touch button to activate glow indicator
- Two AA alkaline batteries
- Product ID sticker
- Fold-out table stand
- Screw holes for wall mounting
ABOUT THE SENSORS AND THRESHOLDS
Wave Enhance contains 5 sensors that measure levels of key contributors to indoor air quality.
| | Measurements and thresholds| Sampling frequency
---|---|---|---
| CO2
Non-Dispersive Infrared (NDIR)| | 5 minutes
| VOCs (or TVOCs)
Metal oxide semiconductor sensor (MOS)| | 5 minutes
| Relative humidity| | 5 minutes
| Temperature| Because of personal preference and varying local
climates, the temperature measurements do not impact the glow indicator on
the monitor. However, if you activate app notifications for temperature, they
will be sent when the temperature enters aired zone” as you see in the
table.| 5 minutes
| Air Pressure| | 5 minutes
Wave Enhance also tracks light and noise.
Noise
The MEMS-based noise sensor takes 60 millisecond noise samples every 10 times
per minute.
An average decibel level is calculated and reported for 1 minute periods. It
is not a recording device. Samples are collected, used to calculate average
noise levels, then permanently deleted.
Only average decibel levels are saved for the purposes of rendering historical
graphs.
Light
The photodiode light sensor samples light intensity every 5 minutes and
reports results in lux.
SETTING UP YOUR WAVE ENHANCE
Step 1 – Download the Airthings app and create your account
Download the Airthings app from the Apple App Store or Google Play Store and
create an account. If you already have an Airthings account, that’s great!
You’ll only need to add your new Wave monitor to it.
For Android users: The Wave Enhance connects with your smartphone using
Bluetooth LE.
Google Android requires location permission to be enabled in order to use
Bluetooth LE. This is not an Airthings requirement, nor do we collect or save
your location data without your explicit permission. Need more information?
Read more here.
Step 2 – Activate the monitor and add it to your Airthings account
Unbox the monitor and remove the pull-tab from the battery inside. It’s now
activated and will start monitoring. Open the Airthings app and log into your
account. Follow the in-app instructions to locate and connect to the device.
Note: Make sure that Bluetooth is enabled on your smartphone or it won’t find
the monitor!
Once you add your new Wave Enhance to your account, you may be prompted to
update the firmware. If so, we recommend that you take a few minutes to do it.
Step 3 – Connect Wave monitor to an existing Airthings hub
➔ If you do not have an Airthings Hub or View series monitor already set
up, skip this and proceed to Step 4.
Once your Wave has been successfully added to your Airthings account, you can
connect it to your Airthings hub device.
If you are using a View series monitor as the hub, ensure that it is plugged
into a power supply. It will not work as a hub unless it is plugged in.
To link your new Wave monitor to the hub device, click the link icon that
appears in the app with the Wave monitor and follow the instructions. You must
be within Bluetooth range of the monitor during this process and it can take
from 15 minutes or up to one hour for the connection to be established. Once
connected successfully, you will see a signal strength indicator associated
with the Wave monitor.
Step 4 – Place the monitor where you need it
Because of the combination of sensors it contains, Wave Enhance is great for
bedrooms, the baby’s room, or a home office. That said, you can use it
wherever you like inside your home.
You may mount it on a wall or use the integrated table stand to set it on a
surface. Remember that to get the most accurate readings, some of the sensors
in the monitor require an initial adjustment period to gather enough data.
Refer to the calibration information for the different sensors in your Wave
Enhance.
Here are a few tips for optimal placement:
- Never place the device outdoors – Wave is designed only for indoor use and the components can suffer irreversible damage.
- Keep the device at least 1 meter (3 feet) from windows, doors, and vents that might interfere with accuracy of readings for the room’s air.
- Try to place the device at the average “breathing height” in the room to take the most relevant measurements. For a bedroom, this would be at pillow height.
- If on a tabletop or other surface, make sure the surface is stable and that the monitor is placed where it’s not likely to be tampered with, moved or knocked to the ground.
Step 5 – Calibrate and maintain your monitor
Most of the sensors inside your Wave Enhance will provide accurate readings
immediately – like temperature, humidity, noise, light, and air pressure.
However, the VOC sensor needs about four days to calibrate to the space so it
can before it acclimate to the space and provide the most accurate readings.
To maintain your device, now and then you’ll want to wipe it gently with a dry
cloth to keep it from collecting dust and impeding its ability to monitor the
air properly. It’s also important to be sure that the monitor is exposed to
fresh air at least once a week. Do not take the monitor outdoors, simply air
out the room regularly by opening a window for a few minutes or making sure
that air is flowing freely through the room via open doors.
The Airthings app indicates the remaining battery power for each monitor in
your account so that you are aware when it’s time to change them. For longer-
life and optimal performance, we recommend non-rechargeable, alkaline
batteries. You can read more about battery recommendations here.
Note: When you change the monitor’s batteries, it can take up to 1 hour for
the remaining battery power to be updated in your Airthings app.
USING YOUR WAVE ENHANCE
The Airthings app is where you will interact the most with your Wave Enhance.
Unless your Wave monitor is connected to an Airthings hub, you must have
Bluetooth enabled on your smartphone and be within Bluetooth range whenever
you want to check your air quality data.
In order for the monitor’s sensors to calibrate fully to offer you the most
accurate readings possible, we recommend that you keep the Wave Enhance in the
same space and move it as little as possible. If you do want to use the device
to monitor a different space, check out the tips here to get the best
results.
Quick-checking the current readings
Wave Enhance is equipped with a capacitive touch sensor behind its faceplate
so that when you tap the logo, a color-coded glow indicator gives you an
indication of the overall air quality.
The color of the indicator is determined by the current readings for each
sensor, excluding temperature:
| Air quality is good
The current reading for each of the six sensors are within the normal, healthy
ranges.
---|---
| Air quality is fair
At least one of the sensors is recording a reading that is in the fair range
of values.
****| Air quality is poor
At least one of the sensors is recording a reading that is in the poor range
of values.
To access detailed readings, open the Airthings app.
Look into trends over time
Open the Airthings app. The Devices page lists the devices that are associated
with your primary location in your account. Select the device whose readings
you want to look into. You will see a color-coded snapshot of the current air
quality values for each of the device’s sensors.
Click on any sensor value to consult the trends over time in a line graph. You
can view the trends in a graph over preset time periods from the last 3 hours
up to the last 12 months. Depending on the selected time resolution, average
and sample values are reported along with the graph.
Advanced settings let you show sensor thresholds and ranges of individual
sample values on the graph and to indicate if the graph line should be color-
coded based on the readings.
Manage notifications
You can receive notifications on your phone when a threshold is crossed and a
reading is detected inside a “red” zone. To turn notifications on and off for
the monitor, go to Settings in the Airthings app.
You will only receive notifications when you are within Bluetooth range of the
Wave monitor.
However, if your Wave is enabled for remote access via an Airthings hub
device, you will receive notifications whenever a threshold is reached, no
matter where you are.
Move your monitor to a new location
After monitoring the air in one space for a while, you may want to move the
monitor to understand what’s in the air in a different space in your home.
There are a few ways to do this and you can get more information in our Help
Center.
Change the batteries
The two AA batteries should keep your Wave Enhance running for up to 15
months. If your Wave Enhance is connected to an Airthings Hub, you can expect
it to last up to about 20 months. In any case, the time will come when you
need to replace them. We recommend using non-rechargeable alkaline batteries.
Do not use lithium batteries.
When you change the batteries, it can take up to one hour for the battery
charge level to update in the app. But don’t worry, the monitor will start
taking its readings as soon as the new batteries are inserted.
When you remove the old batteries, all of the sensors automatically reboot.
This means that the CO2 and VOC sensors need to recalibrate so you might
notice some fluctuations in those readings in the following few days until
they are recalibrated.
TROUBLESHOOTING
The most common issues customers experience are related to connectivity and syncing. Before getting to our troubleshooting guidance, let’s explain how connectivity works with the Wave monitor.
About Wave monitor connectivity & syncing
Your Wave monitor is not enabled for direct WiFi connectivity. So, how does it
send its readings to your account in the cloud? It does this using Bluetooth
Low Energy (BLE) to sync the data it collects with the Airthings app on your
smartphone. Since it can only sync with the app when your smartphone is
within Bluetooth range, you will only be able to read current measurements in
the app when you are within range of the monitor. The monitor itself collects
all of its readings and saves them in its local memory for up to 80 days.
Each time it syncs with the app, it uploads all of the readings taken since
the last time it synced. Those readings are sent through your phone to your
account in the cloud. This allows you to maintain and consult the full history
of the sensor readings over time.
About connectivity & syncing with an Airthings hub device
Your Wave monitor can be enabled for remote access so that, wherever you are,
your app shows you the latest, live readings from the monitor. How? By using
an Airthings hub device. A hub device is one that connects directly to your
home’s internet network and uses Smart Link, to wirelessly link to Airthings
Wave monitors in your home. The Wave monitors send their readings continuously
to the hub device over Smart Link, and the hub device sends the data to your
account in the cloud. Then, wherever you are, you can open your Airthings app
and check the current air quality measurements taken by your home’s monitors.
Other benefits of being Hub-connected are to use voice commands with your
home’s Amazon Alexa or Google Assistant devices, or to use IFTTT applets that
integrate your Airthings air quality readings with your home’s smart plugs,
air purifiers, humidifiers, and so on. In addition, when a hub enables your
Wave monitor for remote access, you will receive any configured notifications
whenever and wherever, and not just when you are within Bluetooth range of
your monitor. Finally, because using Smart Link automatically turns off
Bluetooth, you extend the battery life of your Wave monitor.
What are Airthings hub devices? One is the appropriately named Airthings Hub
which simply serves as a link between your Wave monitors and your home’s
internet network. The other type of hub is any of our three View series
monitors. These monitors contain different sets of sensors to take their own
readings in a space in your home and can simultaneously be used as Airthings
hubs to link your Wave monitors with your account in the cloud.
aAirthings Smarting is a form of long-range wireless communication, developed
by Airthings.
It is based on the Sub-1 Gaz communication protocol and it is designed for low
power consumption and long-range robust connectivity of up to approx. 100m/
330ft.
General troubleshooting tips
Whenever you are experiencing problems with the Airthings app or a monitor,
there are some basic things you should always check first:
- Has the monitor been dropped recently? Unfortunately, the monitors are not designed to be rugged and the sensors inside are quite delicate. If you drop your monitor or it suffers an impact, this could cause a malfunction in readings or the monitor’s general operation.
- Are you running the latest version of the Airthings app and do you have the latest firmware installed?
- Are the batteries dead or about to run out? You can consult the monitor’s battery level in the app from the last time it synced. If the monitor’s glow ring is blinking, this could also indicate that the batteries are about to run out.
When using a Wave monitor without an Airthings hub
After following the general troubleshooting tips above, you might still be
seeing a problem.
Here are a few common problems and what you should do if you are not using an
Airthings hub device with your Wave monitor.
My app is not connecting to wave monitor| ● Ensure Bluetooth is enabled on
your smartphone and that you are within Bluetooth range of 2-5 meters or 5-15
feet from the monitor.
● (Android only) Ensure that location services are enabled for the Airthings
app as required by Google Android to use Bluetooth LE.
---|---
My app is not syncing with my Wave monitor while running in the background| ●
Ensure that your app is actually running in the background. Check your
smartphone’s app management settings for the Airthings app.
● Syncing can only occur when you are within Bluetooth range of the monitor
(2-5m or 5-15 ft).
The glow indicator doesn’t light up when I touch the logo for an air quality
quick-check| ● It is probably time to replace the batteries.
● First attempt to sync your monitor with the app, then replace the batteries.
Remember to use alkaline, non-rechargeable batteries.
When using a Wave monitor with an Airthings hub
After following the general troubleshooting tips above, you might still be
seeing a problem.
Here are a few common problems and what you should do if you are using an
Airthings hub device with your Wave monitor.
➔ If using an Airthings Hub, please refer to the Airthings Hub setup guide
online.
➔ If using a View series monitor as the hub, ensure that it is plugged into a
power outlet.
View series monitors are only activated as hubs when they are plugged in.
I’ve set up my Airthings hub device but I cannot see the Wave monitor to link
it to the hub| Bluetooth is required to establish the link between the Wave
monitor and the hub device.
● Ensure Bluetooth is enabled on your smartphone and that you are within
Bluetooth range of 2-5 meters or 5-15 feet from the monitor.
● (Android only) Ensure that location services are enabled for the Airthings
app as required by Google Android to use Bluetooth LE.
● Exit the Link Device screen and re-enter to see if your Wave monitor
appears.
Once the Wave is linked to the hub, Bluetooth will be deactivated on the Wave
monitor (to reduce its power consumption). Communications between the devices
will occur using Smart Link.
---|---
’ve linked my Wave monitor with the hub but I am not seeing up-to-date
readings from that monitor in the app| ● It’s possible the linking process did
not complete successfully. You can also try closing the app and opening it
again.
● Verify that your Airthings hub device is powered on and that your home
Internet service is working correctly.
NEED MORE HELP?
If you’re still having trouble and you’ve followed the troubleshooting
guidance above, it’s always a good idea to search our knowledge base where we
answer common questions about how Airthings monitors work and what to do when
something goes wrong.
If you are looking for technical details about the product or sensors, check
out the product sheet.
If you cannot find the help you need there, you can contact our Customer
Success team in the following ways:
- Live web chat: Our representatives are available on the airthings.com chatbot 18 hours a day, Monday through Friday.
- Email: Email our team at support@airthings.com and we will reply to you within 24 business hours. Please attach any photos or screen captures that may help to describe the problem. You should also include your monitor’s serial number which you can find inside the unit by removing the back plate. Finally, also confirm the email address associated with your Airthings account in the case you send the email from a different address.
References
- Airthings | Smart indoor Radon & Air Quality Monitors | Airthings
- Airthings Help Center
- Airthings Help Center
- Airthings Help Center
- Integrations: Google Assistant | Airthings Help Center
- Integrations: Amazon Alexa | Airthings Help Center
- Wave App: Android location permission | Airthings Help Center
- What type of batteries does Airthings recommend? | Airthings Help Center
- Airthings Integrations - Connect Your Apps with IFTTT