sensolus TRACK 1000 Asset Tracking Installation Guide

June 11, 2024
sensolus

sensolus TRACK 1000 Asset Tracking

Product Information

The TRACK 1000 and TRACK 1001 are trackers that can be installed on assets to monitor their location. These trackers can be installed using bolts or rivets. The tracker should be placed as high as possible on the asset to ensure good network coverage. The tracker should be installed vertically with the logo facing up and should have a clear view of the sky. The tracker should not be installed on parts that receive frequent shocks or vibrations. The tracker should not be installed in a place that can collect water. The tracker should not be installed where it has a blocked view due to metal or carbon fiber walls. The trackers are not activated when delivered, and their subscription in the platform will start within six months of purchase.

Installation Instructions

Installation with Bolts

  1. Place the tracker on the asset where it needs to be installed.
  2. Use bolts, a spring washer, a washer, and a nut to install the tracker securely.

Installation with Rivets

  1. Place the tracker on the asset where it needs to be installed.
  2. Drill a hole with a minimum diameter of 5.1mm at the location where the mounting holes are located.
  3. Use a rivet with a diameter of 5mm and an appropriate length to install the tracker securely.

Installation Advice

  • Make sure the mounting surface is flat and clean for a strong and durable bond.
  • If your asset is handled in a rough environment, place the tracker in a protected location, but never with metal or carbon fibre above the tracker.
  • Avoid placing the tracker in a place that can collect water.
  • If you can’t install it vertically, do not mount the tracker upside down.

Tracker Activation

  1. Hold a magnet for about 5 seconds on top of the logo on the asset tracker.
  2. You will first see a red LED. Do not remove the magnet yet.
  3. When the green LED is blinking, you can remove the magnet. Your tracker is ready for use.

Product Troubleshooting

  1. If the magnet is held for less than 5 seconds, the tracker will not be activated.
  2. The possible LED feedback options are:
    • Red LED: Tracker is not activated
    • Green LED: Tracker is activated and working properly
    • No LED: Tracker is not functioning (probably dead battery – contact support)
  3. If the red LED is blinking, the tracker is busy with a new configuration download.
  4. Hold a magnet for about 5 seconds on top of the logo on the asset tracker to force a new configuration download.
  5. If the green LED is blinking for a minimum of 30 seconds, the tracker is checking for new configurations.
  6. If you see a red LED, no new configuration has been received. If you see a green LED, a new configuration setting has been received.

How to install the tracker

For alternative fixation methods such as magnets, glue and double-sided tape please contact the Sensolus Help Desk. support@sensolus.com or +32.9.298.09.43.

Install Tracker with bolts

  1. Use the appropriate size of screws, it is recommended to use the M6 type and to use thread-locking glue on the bolts. We recommend Loctite Thread Locker Blue 242.
  2. Protect the tracker casing appropriately: protect the casing with a washer and use a spring washer to mitigate the effects of vibration and temperature variations.
  3. Don’t apply too much torque during the fixation: the maximum allowed torque is 3.5NM for an M6 screw used with a washer. Applying more torque may severely damage the tracker’s casing.

Install Tracker with rivets

Use the appropriate size of rivets

  • Choose the right length of the rivets.
  • The height of the casing where the mounting holes are located is 8mm.
  • We recommended using rivets with a diameter of 5mm.

Installation advice

  • Avoid blocking the tracker’s view with metal or carbon fiber walls. They weaken or block the radiofrequency signals.
  • Place the tracker has high as possible on the asset to ensure good network coverage.
  • Make sure the mounting surface is flat and clean, for a strong and durable bond.
  • Do not install the tracker on parts that receive frequent shocks or vibrations.
  • Install the tracker vertically, with the logo facing up.
  • If your asset is handled in a rough environment, you can place the tracker in a protected location, but never with metal or carbonfibre above the tracker.
  • Make sure the tracker has a clear view on the sky.
  • Avoid placing the tracker in a place that can collect water.
  • If you can’t install vertically, do not mount the tracker upside down.

Tracker activation

  • Activation of the trackers is preferably done with clear skies, and not inside (e.g. factory or warehouse).
  • Trackers are not activated when delivered to your premises.
  • Their subscription to the platform will start within six months of purchase.

sensolus-TRACK-1000-Asset-Tracking-fig-13

  • Hold a magnet for about 5 seconds on top of the logo on the asset tracker.
  • You will first see a red LED. Do not remove the magnet yet.
  • When the green LED is blinking you can remove the magnet. Your tracker is ready for use.

Troubleshooting

  1. Put the magnet on the tracker for less than 5 seconds
  2. The possible LED feedback options are:

Red LED

  • The tracker is not activated

Green LED

  • The tracker is activated and working properly.

No LED

  • The tracker is not functioning (probably dead battery -> contact support)

Red LED is blinking

  • Tracker is busy

Force new configuration download on the tracker

sensolus-TRACK-1000-Asset-Tracking-fig-18

  • Hold a magnet for about 5 seconds on top of the logo on the asset tracker.
  • You will see a green LED.
  • You will see a red and green LED.
  • Now remove the Magnet.
  • Green LED is blinking for minimum of 30 seconds.
  • Your tracker is checking for new configurations.
  • You see a red LED:
  • No new configuration was received.
  • You see a green LED: New configuration setting received

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References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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