iDPRT SP410 Thermal Label Printer User Manual

iDPRT SP410 Thermal Label Printer

Printer Connection

Make sure that the printer is OFF before you do everything!

1. Use power cord to connect the printer and power supply,
2. Connect the printer and your PC with the USB cable.
3. Turn on the printer after successful connection.

Driver Installation

Make sure your printer is ON, and the USB cable is connected to your computer.

Warning:
Under different operating systems, the process of installation has slight differences. Please operate it according to the tips.

Step 1: Visit http://www.idprt.com/downloads.html

Step 2: Find the driver that matches your device and system.
(ALL PRODUCTS—SP410 -> ALL TYPE—Driver -> ALL SYSTEM)

Step 3: Download the driver and follow the prompts to install it.

For Windows:

For Mac:

Load the Labels

1. Turn on the power of the printer.
2. Pull the release latch to open the cover.
3. Insert the paper into the entry slot and adjust the paper using the paper guide,
4. Close the cover. Press the button until the light turns blue, and then the printer will automatically draw the paper, doing the label detection.

Settings

For Windows:

Setup the SP410 Printing Preferences:

For Mac:

LED Display

Tips: When finishing the driver installation and the LED flashes blue, you can begin your printing journey with the SP410 Label Printer!

Appearance & FAQ

Q1: What can I do when printing blank labels?
A1: There are two possible reasons.
First, the most common reason is that your labels are loaded upside down.
Please make sure that your labels are properly loaded with the print side up.
Second, you may check if the paper type is correct, Here is a quick way;
Power on the printer, load paper, press and hold feed button until green indicator light flashes once to release. It will print a self-check page. If the printed label is blank, we may confirm it is not a thermal label. Please replace it with a thermal label and try again, and your problem shall be solved.

Q2: Why is my printing offset?
A2: You may check whether the blue paper guides have fixed the label. Pull the paper and pass it through the paper guides, and adjust the guides according to the paper width.

Q3: Why does the printer spit out few blank labels after printing successfully?

A3: If you’re using shipping labels for printing, please check media type on driver settings, make sure it is “Labels with Gaps”
Go to Control Panel -> Devices and Printers -> Right click on “SP410 Printer”->Printer preferences -> Advanced setting -› Media type -> select Labels with Gaps – > OK

Q4: What can I do when my printing is unclear and hard to read?

A4: Please confirm the settings on driver and set “Half-tone” or “Color Options” to “None”
( If you are printing a PDF file, it is recommended to use Adobe Acrobat software to open the PDF file to print.

© You can set “Darkness” and “Speed” To print more clearly, it is suggested to increase the density or darkness, or slow down the printing speed.
Note: Too high density may result in unwanted black lines or labels with high temperature, this may cause the label to be stuck to the middle of the print head.

Q5: Why does my printer keep printing sideways?
A5: The most likely reason is that your label is not properly formatted for 4 x 6 label printing. SP410 prints exactly what you see on your printing file in the same orientation. So if it has a lot of white space around the label, the printing will be side-ways.
Check if your shipping platform can provide 4 x 6 labels in the correct orientation.
We have How-Tos for the most popular platforms, here is the link: http://www.idprt.com/prt_v2/other/question.html

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Or Visit: https://idprt.afterservice.vip
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