SoClean 3 Automated Supplemental Sleep Equipment Maintenance System User Manual
- June 9, 2024
- SoClean
Table of Contents
- OVERVIEW
- SPECIFICATIONS
- OZONE LEAKAGE
- Warnings and Precautions
- Compatible Accessories
- MATERIAL COMPATIBILITY
- WHAT’S INCLUDED
- CONTROL PANEL
- Setting Up Your SoClean 3
- INSTALLING THE FILTER
- WASHING YOUR SLEEP EQUIPMENT ACCESSORIES
- Connecting the Adapter
- Setup Checklist & Device Activation
- OPERATING A MAINTENANCE CYCLE
- SETTING A DELAY FOR YOUR MAINTENANCE CYCLE
- CANCELING A CYCLE
- Reconnecting Your Sleep Equipment
- Maintenance
- General Troubleshooting
- Warranty Information
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Automated Supplemental Sleep
Equipment Maintenance System USER MANUAL
CONTAINS ONE SOCLEAN ADAPTER
PLUS, 2 – Hose Sleeves [For use with 12 mm hose]
COMPATIBLE WITH MOST SLEEP EQUIPMENT ACCESSORIES
SC1400
OVERVIEW
Indications for Use, Contraindications, and Specifications
INDICATIONS FOR USE
The So Clean 3 device is intended to be used to supplement cleaning procedures
as part of sleep equipment maintenance in the home.
CONTRAINDICATIONS FOR USE
Persons with underlying lung diseases, such as asthma and chronic obstructive
pulmonary disease (also known as COPD, which includes emphysema and chronic
bronchitis), and those with cardiovascular disease may be sensitive to ozone
and should consult with their health care professional before using this
product.
CAUTION: Safety in pregnant or breastfeeding women and children under the age
of 22 have not been established. Consult with your health care professional
before using this product.
Read this instruction manual before operating this device.
The So Clean 3 device should be used only according to the procedures
described in this manual. If it is used in a manner not specified by So Clean®
, the safety protection provided by the equipment may be impaired.
SPECIFICATIONS
Model Number
SC1400
Operating Environmental Conditions
Indoor use only.
Temperature:50°F to 100°F (10°C to 38°C)
Relative Humidity: 15% to 75%
Altitude: sea level to 8,500’ (2,591 m);
Air Pressure Range 101.3 kPa to 73.8 kPa
Physical Characteristics
Dimensions: 9.49” x 7.12” x 7.36”
(241 x 181 x 187 mm)
Weight: 3.65 lbs. (1.65 kg)
Cord Length: 4’ 11” (1.5 m)
Electrical Characteristics
AC Adapter Input: AC 100~240V, 50/60HZ, 0.5A
AC Adapter Output: DC 12V, 1.5A Max
Power Consumption: 18W Max
USB Charging Port Output: DC 5V, 0.5 A Max
Storage and Transport Conditions
Temperature: -4°F to 131°F (-20°C to +55°C)
Humidity: 15% to 95% non-condensing humidity
Pressure: 106kPa to 70kPa
[Sea level to 10,000’ (3048m)] Ozone Cycle
75 minutes
Ozone Concentration
440 ppm maximum from ozone generator
Electromagnetic Compatibility
The So Clean 3 complies with all applicable electromagnetic compatibility
requirements (EMC) according to IEC 60601-1-2:2014, for residential,
commercial, and light industry environments. If electrical interference is
suspected during operation, contact So Clean Customer Care.
Sleep Equipment Hose
Dimensions Compatibility
For use with hose outside diameter dimensions between 0.715 and 0.935 inches
(18.15 and 23.75 mm) and lengths up to 6 feet 6 inches (3.07 meters).
A 12 mm hose diameter will require a So Clean Hose sleeve.
USB Port
This port is provided only for USB charging.
Maximum USB charging cord length: 10 ft. (3 m).
OZONE LEAKAGE
The So Clean 3 meets 21 C.F.R. § 801.415 for the maximum allowable ozone accumulation of not more than 0.05 parts per million when operated in a room larger than 70 square feet with 8-foot or higher ceilings.
PACKAGING SYMBOLS
| Consult Manual
---|---
| Serial Number
| General Caution/ Warning
| Do Not Use If Package Is Damaged
| Not Made With Natural Rubber Latex
| Date of Manufacture
| No Liquid in So Clean Chamber
| Storage and Transport Conditions
****| Waste Electrical and Electronic Equipment (WEEE). It is the
responsibility of the end user to dispose of this equipment at a designated
collection point.
| Federal Communications Commission
FCC Notice Part 15:
This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a
class B digital device, pursuant to part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult SoClean Customer Care for help.
FCC CAUTION: Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate
the equipment.
CAUTION: This equipment complies with FCC/IC RSS-102 radiation exposure
limits set forth for an uncontrolled environment. To maintain compliance with
the FCC and IC RF exposure guidelines, place the unit at least 20 cm away
from nearby persons.
Warnings and Precautions
WARNING: Discontinue use and call your health care professional in the
event that you experience any respiratory or cardiac symptoms.
WARNING: Keep away from children.
WARNING: When operating the SoClean 3 per the instructions for use and a
strong ozone odor (sweet chlorine-like smell) is detected, inspect for visible
damage, such as cracks in the enclosure or tubing along with tubing
connections. If you believe the SoClean 3 device is not operating correctly,
disconnect the power to the device and contact SoClean.
WARNING: The Ozone Tube should always be connected to the SoClean Adapter
and the back of the SoClean 3 unit when operating the SoClean.
WARNING: Do not inhale from the Ozone Tube or the Ozone Outlet on the
back of the device. Do not breathe through the mask if the SoClean 3 is
operating a Maintenance Cycle.
WARNING: Do not forcibly open the SoClean 3 Lid before the Cycle
completes.
WARNING: Do not submerge the SoClean 3 device in water or use chemical
cleaners on or in your SoClean 3. Keep away from water sources, including
rain, bathtubs, sinks, and pools. To clean, wipe inside and outside with a
damp cloth.
WARNING: Do not put Neutralizing Pre-Wash or water into the SoClean
Chamber. Do not use the Neutralizing Pre-Wash on or in the SoClean 3 device.
The Pre-Wash is intended for washing sleep equipment accessories only.
WARNING: Do not disassemble or modify your SoClean device or accessories.
WARNING: If the SoClean system is dropped, it may become damaged.
Regularly inspect the SoClean 3 for physical damage, such as cracks or broken
structure, damaged gaskets, and cracks in the Ozone Tube or sleep equipment
hose. Discontinue use if damage is detected and contact SoClean for
assistance.
WARNING: To reduce the chance of tripping, place your sleep equipment and
SoClean along with all cords, tubes and hoses out of the way of any area you
may walk.
WARNING: The Ozone Tube should always be connected to the SoClean Adapter
and the back of the SoClean 3 unit when operating the SoClean 3.
CAUTION: Do not place any flammable or ignitable items on top of the
SoClean 3 device. Do not use in explosive air environments, near gas vapors,
or other flammables, etc.
CAUTION: In the event of a SoClean 3 failure during operation, reconnect
your sleep equipment and run the sleep equipment device for 5 minutes to blow
air through and remove the potential of ozone from the sleep equipment airway
prior to putting on the mask and breathing through the sleep equipment airway.
CAUTION: Discontinue use of your SoClean 3, consult your health care
professional, and contact SoClean Customer Care if acne or a rash develops
along the mask contact line.
CAUTION: Ensure all tubing and hoses are free of kinks prior to operating
the SoClean 3.
CAUTION: Rest the flexible part of the sleep equipment hose, not the
rigid mask connector, in the Hose Slot to ensure a proper seal.
CAUTION: Inspect the SoClean 3 Lid and Hose Gaskets for visible damage
before operating a Maintenance Cycle.
CAUTION: Do not share a SoClean 3 between sleep equipment users. Use
SoClean 3 to maintain one mask and hose at a time.
CAUTION: In the event of loss of power, rerun the entire Maintenance
Cycle to make sure the sleep equipment accessories have been maintained
properly.
CAUTION: Use the Neutralizing Pre-Wash or unscented mild detergent to
wash your sleep equipment accessories according to the sleep equipment
manufacturer’s recommended method and interval. Use the SoClean 3 for daily
supplemental maintenance of your sleep equipment accessories.
CAUTION: Do not use incompatible materials in the SoClean 3 such as
memory foam, natural rubber, or nylon, as noticeable degradation of the
materials may occur.
CAUTION: Contact SoClean for the status of compatibility with sleep
equipment. (See page 8)
CAUTION: Ensure there are no obstructions to the filter exhaust. Keep the
area behind the SoClean 3 clear of clutter and soft objects.
Compatible Accessories
SLEEP EQUIPMENT HOSE COMPATIBILITY
For use with hose diameters of 15 mm and 19 mm and length up to 6’ 6”.
A 12 mm hose diameter will require a SoClean Hose sleeve [included].
MATERIAL COMPATIBILITY
Sleep equipment accessories are made from a variety of materials.
SoClean has tested sleep equipment masks and hoses for material compatibility
with the ozone maintenance process.
While most sleep equipment accessories are made of compatible materials, the
following materials should not be used with the SoClean 3:
memory foam, natural rubber, or nylon.
Sleep equipment accessory materials may discolor naturally over time and with
use, which is why the sleep equipment accessory manufacturers recommend
replacing these components at regular intervals. The SoClean 3 is safe to use
with sleep equipment accessories even if you notice some discoloration.
CAUTION: Do not use incompatible materials in the SoClean 3 such as memory
foam, natural rubber, or nylon, as noticeable degradation of the materials may
occur.
How does my SoClean 3 Work?
Learn About Ozone
SoClean 3 uses Activated Oxygen, also known as ozone. Ozone is contained
within the system and is in contact with sleep equipment accessories during
the Maintenance Cycle.
SoClean 3 is designed to produce a sufficient level of ozone for maintenance
of your sleep equipment accessories. The smell of ozone is detectable at low
concentrations by some people and you may smell ozone briefly during the
Maintenance Cycle. The scent of ozone has the characteristic of a sweet
chlorine-like smell.
Ozone will break down into oxygen in a short amount of time. The SoClean 3
device safely contains ozone within the system until it has converted back to
oxygen. The Filter converts ozone in your SoClean 3 and sleep equipment
accessories into fresh air as it exhausts from the unit.
Should you detect an unusually strong scent of ozone or experience respiratory
irritation during SoClean operation, unplug your SoClean unit, seek fresh air
and contact SoClean for customer support before continued use.
WARNING: If the SoClean system is dropped, it may become damaged.
Regularly inspect the SoClean 3 for physical damage, such as cracks or broken
structure, damaged gaskets, and cracks in the Ozone Tube or sleep equipment
hose. Discontinue use if damage is detected and contact SoClean for
assistance.
NOTE: Any serious incident that has occurred in relation to the device
should be reported to SoClean.
CAUTION: Discontinue use of your SoClean 3, consult your health care
professional and contact SoClean Customer Care if acne or a rash develops
along the mask contact line.
WHAT’S INCLUDED
SOCLEAN ADAPTER
Compatible with most sleep equipment hoses.
Your SoClean 3: Parts,
Buttons & Indicator Lights
CONTROL PANEL
Get to know the buttons used to control the device operation and the icons
that will tell you what is happening.
BUTTONS
There are 4 buttons on the Control Panel that are used to operate your SoClean
3. Buttons illuminate blue when any one button is pressed to help with
visibility in low-light conditions.
There is no power button on your SoClean 3. The device is connected to power and “on” when the Power Supply is plugged into your SoClean 3 and the electrical outlet.
A
MAINTENANCE CYCLE
Starts the maintenance process with a single push of the button.
Your mask and hose must be present in the SoClean 3 with the Lid closed to
operate the Maintenance Cycle.
B
CYCLE DELAY
Used to set a 2, 4, or 8 hour delay to the start of your Maintenance Cycle.
NOTE: The system automatically returns to the default setting of No Delay
after each use.
C
FRESH AIR CYCLE
Runs air through the system to freshen your equipment with the push of a
button.
NOTE: The Fresh Air Cycle does not maintain your sleep equipment accessories.
Your mask and hose must be present in the SoClean 3 with the Lid closed to
operate the Fresh Air Cycle.
D
LID OPEN
Opens the Lid when the device is connected to power. This button can also be
used to cancel an active Maintenance Cycle by pressing and holding for 5
seconds.
NOTE: If canceling a Cycle, Lid cannot be opened until Cycle Complete Icon
illuminates.
INDICATOR LIGHTS
There are 7 illuminated indicator lights on the Control Panel that the SoClean
3 uses to communicate with you. The icons are off if the device is idle and
operating normally. See the notes to follow about why these icons may
illuminate and when you can expect to see them.
a
CYCLE COMPLETE
Solid Green
Indicates that either a Maintenance Cycle or Fresh Air Cycle is complete and
that the Lid can be opened.
b
FAULT/UNABLE TO RUN
Solid Red/Flashing Red
Indicates when your SoClean 3 has detected an internal issue.
See troubleshooting guide.
c
FILTER ISSUE
Flashing Amber
Indicates that it is time to order a new Filter. From the time it begins to
flash amber, you have 30 days or 30 uses (whichever comes first) to replace
the Filter. You can still use your SoClean 3 to maintain your sleep equipment
accessories during this time. Solid Amber See troubleshooting guide.
d
FILTER DOOR ISSUE
Solid Amber
Indicates that the Filter Door is not completely closed.
Check your Filter Door and open/close it securely.
e
HOSE NOT DETECTED
Solid Amber
Indicates that your sleep equipment hose is not present or detected when the
Lid is closed.
Flashing Amber
Indicates an error detecting the hose or in process of detecting a hose. This
may be the first time the SoClean 3 has been powered on or there has been loss
of power to the device. Open and close Lid with mask and hose installed to
continue.
NOTE: Your SoClean 3 will not operate a Maintenance Cycle or Fresh Air
Cycle if your mask and hose are not installed or detected in the unit with the
Lid closed.
f 2, 4, 8 HOUR CYCLE DELAY INDICATOR LIGHTS
Flashing Blue
Indicates that the Cycle Delay can be changed by pressing the Cycle Delay
button.
NOTE: Your mask and hose must be installed with the Lid closed to modify and
activate the Cycle Delay.
Solid Blue
Indicates if a Cycle Delay has been programmed.
Three indicator lights are provided.
One light illuminated = 2 hr delay selected
Two lights illuminated = 4 hr delay selected
Three lights illuminated = 8 hr delay selected
No lights illuminated = no cycle start delay selected (default)
g
CYCLE PROGRESS BAR
Progressive Blue
Gradually turns blue from left to right as an indication of progress for a
Maintenance Cycle or Fresh Air Cycle.
Flashing Blue
A Cycle cancellation is in progress.
Solid Red
Indicates that an active Maintenance Cycle has been interrupted (example:
temporary loss of power).
NOTE: During this time, your SoClean 3 is pumping air through the system
to remove ozone.
Setting Up Your SoClean 3
POWERING YOUR SOCLEAN 3
A Power Supply is provided to safely power your SoClean 3. You will need
access to an electrical outlet near your SoClean 3/sleep equipment to power
your SoClean 3.DO NOT
place the power cord inside the device chamber.
The Lid will not open unless the device is powered.
Locate an electrical outlet near your
sleep equipment/SoClean 3 setup.
NOTE: It is okay to plug into a power strip, if needed.
WARNING: Avoid a tripping hazard.
Locate your Power Supply in the Welcome Kit as shown.
Remove the Power Supply from the box.
Plug the Power Supply into the back of your SoClean 3 as shown.
Plug the Power Supply into an electrical outlet or power strip.
NOTE: Your SoClean 3 does not have a power switch to turn the device on/off. When initially connected to power, the lights on your SoClean 3 will flash a pattern that you may not see if you are not looking at the device immediately after it is connected to power. The SoClean 3 enters a low-power “sleep” mode when not in use and fully powers when you press any of the buttons on the Control Panel.
At this point in your SoClean 3 setup, your Control Panel should appear as shown.
NOTE: The Filter Issue icon is illuminated and the Hose Not Detected icon is flashing on your Control Panel because the Filter is not yet installed and the sleep equipment mask/hose has not been placed into the SoClean 3 with the Lid closed.
INSTALLING THE FILTER
The Filter converts ozone back to oxygen as it leaves the SoClean 3 Chamber. With normal usage of one Maintenance Cycle per day, the Filter needs to be replaced approximately every 6 months or when indicated by your device. To order a replacement Filter, go to your authorized reseller or SoClean.com. The following steps are used to install the Filter in your SoClean 3.
A Locate and remove the Filter from the box.
B Locate the Filter Door on the back of your SoClean unit and open it by pulling the top edge of the Filter Door away from the unit.
C Insert the Filter into the slot with the blue Rubber Gasket facing inward as shown.
D Push the Filter Door until it is fully closed.
At this point in your SoClean 3 setup, your Control Panel should appear as
shown.
NOTE: The Hose Not Detected icon is flashing on your Control Panel
because a mask/hose has not been placed into the SoClean 3 with the Lid
closed.
NOTE: If the Filter or Filter Door icon is flashing on your Control Panel, remove and reinstall the Filter, making sure the filter door is fully closed.
WASHING YOUR SLEEP EQUIPMENT ACCESSORIES
A Wash your hose and mask in the sink per manufacturer’s recommendations
before the first use of your SoClean 3.
A small bottle of Neutralizing Pre-Wash is included. The Neutralizing Pre-Wash
is a mild, fragrance-free detergent for washing your sleep equipment. An
unscented, mild detergent can also be used.
B Continue to wash and dry your hose and mask in the sink regularly at
the interval specified by the sleep equipment manufacturer. Washing removes
oils, films, debris and other build up that can naturally form on your
equipment from use. The Neutralizing Pre-Wash can be purchased at
SoClean.com.
WARNING: Do not put Neutralizing Pre-Wash or water into the SoClean
Chamber. Do not use the Neutralizing Pre-Wash on or in the SoClean 3 device.
The Pre-Wash is only intended for washing sleep equipment accessories with
water in a sink or tub of water.
Your Cleaning & **Maintenance Regimen**
Washing is needed to remove residue like oils, films, debris and other build
up that can naturally form on your equipment from use. The SoClean 3 can be
used to supplement the regular washing interval of your sleep equipment
accessories with daily maintenance.
Connecting the Adapter
IMPORTANT: This adapter needs to fit snugly. If the fit appears too tight, do not force adapter into tubing. If the adapter is loose, call Customer Care at 866-501-3705.
- Remove the hose from your sleep equipment.
- Install the SoClean Adapter onto the hose.
NOTE: SoClean is not responsible for damage to your sleep equipment
machine or personal property resulting from equipment mishandling.
WARNING: The Ozone Tube should always be connected to the SoClean Adapter
and the back of the SoClean 3 unit when operating the SoClean 3.
Setup Checklist & Device Activation
Complete the steps below in order to use your SoClean 3
- SoClean is powered on (page 20)
- Filter is installed (page 22)
- Sleep equipment accessories are washed in sink and dried before first use (page 24)
- SoClean Adapter is installed on sleep equipment hose
- Ensure the Ozone Tube is connected to the back of the SoClean 3 and the SoClean Adapter
- Sleep equipment hose is still connected to mask
- DEVICE ACTIVATION: The Lid must be closed and the mask and hose outside the Chamber. Firmly press the Control Panel buttons in the following order:
If the Cycle Complete icon is green, your device is ready to use.
If the activation was unsuccessful, press the Lid Open button to open the Lid.
Close Lid. Restart DEVICE ACTIVATION.
Using Your SoClean 3
Once you have completed the setup steps, you are ready to begin the daily
maintenance of your sleep equipment accessories with your SoClean 3.
OPERATING A MAINTENANCE CYCLE
The SoClean 3 can be used daily to maintain your sleep equipment accessories
in approximately 1 hour and 15 minutes with the Maintenance Cycle.
Ensure your SoClean 3 is ready for use by completing the steps on the setup
checklist.
STOP: ensure you are following the steps to properly wash and dry your sleep
equipment accessories before first use of SoClean 3 and as part of your
ongoing cleaning routine (page 24).
Press the Lid Open button to open the Lid.
NOTE: The Lid will spring open and light will illuminate from the inside
of the bottom of the Chamber.
WARNING: The Ozone Tube should always be connected to the SoClean Adapter and the back of the SoClean 3 unit when operating the SoClean 3.
Make sure the sleep equipment hose is connected to the SoClean Adapter and the
Ozone Tube is properly connected to the Adapter and to the back of the SoClean
3.
Place your mask into the Chamber and route the mask hose through the Hose
Slot.
CAUTION: Ensure all tubing and hoses are free of kinks prior to operating
the SoClean 3.
CAUTION: Rest the flexible part of the hose, not the rigid mask
connector, in the Hose Slot to ensure a proper seal.
See Step 2 if your hose requires a Hose Sleeve.
Push the Lid down until it latches shut.
NOTE: Some head gear contains nylon which is not compatible with ozone.
It is recommended to remove head gear before placing the mask into the
Chamber.
NOTE: It is important to leave your mask and hose in the SoClean 3 for
the complete Cycle duration to ensure full maintenance of your sleep equipment
accessories.
If you need to remove your sleep equipment accessories before the Maintenance
Cycle is complete, see the “Canceling a Cycle” section.
The SoClean will operate the air pump and circulating fan for the last 12
minutes of the Cycle duration to move fresh air through the system.
Your sleep equipment accessories are ready for use!
CAUTION: In the event of loss of power to your home or the SoClean 3
device during a maintenance cycle, you may want to rerun the entire
Maintenance Cycle to make sure your sleep equipment accessories have been
properly maintained.
IMPORTANT: The SoClean 3 device will not operate without the mask and
hose present in the securely closed Chamber. Additionally, the SoClean 3 will
not operate if the Filter is not present with the Filter Door closed.
USING THE HOSE SLEEVE [OPTIONAL]
The SoClean requires a snug fit around the hose when placed into the hose slot
and the lid is closed. If there is space around the hose and this is not
achieved, the SoClean will not operate.
The Hose Sleeve is required if you use a 12mm hose.
It is not compatible with 15 mm or larger diameter hoses.
An extra sleeve is included in the event of sleeve breakage.
You will only use one Hose Sleeve at a time.
The images below are actual size and can be used to determine which hose you
have.
A Position the Hose Sleeve 2 to 3 inches from the connector.
B Position the hose on the Nub side of the Hose Sleeve. Slide the hose until the Sleeve “clicks” into place between two of the hose ribs and close the Sleeve.
C Line up the Hose Sleeve with the gasket, place it in the Hose Slot and shut the lid.
SETTING A DELAY FOR YOUR MAINTENANCE CYCLE
If you would like the SoClean 3 to operate at a more convenient time, you can delay your Maintenance Cycle by 2, 4, or 8 hours.
PRESS | INDICATION | DELAY |
---|---|---|
1 time | 1 blue indicator | 2-hour |
2 times | 2 blue indicators | 4-hour |
3 times | 3 blue indicators | 8-hour |
4 times | No blue indicator | No delay |
No delay (default)
2-hr delay selected
4-hr delay selected
8-hr delay selected
NOTE: Your mask and hose must be in your SoClean 3 with the Lid closed to
select or adjust a Cycle Delay.
When your mask, hose, and filter are properly installed and the Lid is closed,
all three buttons will briefly light up solid blue. Press the Cycle Delay
button to select the delay time. The Cycle Delay button will flash blue for a
few seconds during which time the Cycle Delay can be changed.
The Cycle Delay time is selected by pressing the Cycle Delay button until the
desired number of lights are lit, as indicated by the blue indicator lights
above the Cycle Delay button and then pressing the Maintenance Cycle button to
confirm the setting. If you’ve gone past the correct number of lights,
continue to press the Cycle Delay button until the desired delay is set. Allow
approximately 1 second between button presses when selecting the Cycle Delay.
The delay timer will start immediately after pressing the Maintenance Cycle
button . NOTE: If the Maintenance Cycle button is not pushed within 10 seconds
of the last Cycle Delay button press, the Cycle Delay setting will time out
and a delayed Maintenance Cycle will not occur.
During the delay period, the Cycle Delay indicator lights above the button
will illuminate blue until the Maintenance Cycle starts.
Once the selected Cycle Delay time has elapsed, the Maintenance Cycle will
automatically begin.
To cancel the Cycle Delay after it’s set, simply open the lid.
At the end of the Cycle Delay and Maintenance Cycle, the
Cycle Complete icon will light up green. You can now open the Lid and remove
your mask and hose.
The Cycle Delay and Maintenance Cycle were successfully run and your sleep
equipment is ready for use!
NOTE: The system automatically returns to the default setting of No Delay
after each use. If power is lost during a delayed cycle it will be canceled.
FRESH AIR CYCLE [OPTIONAL]
The Fresh Air Cycle can be used daily to freshen the air in your mask and hose
before use. Typically, your mask and hose will still be in your SoClean 3 from
a Maintenance Cycle and the Fresh Air Cycle can be started with a simple one-
button push. The Fresh Air Cycle does not maintain your sleep equipment
accessories.
Place your mask and hose in your SoClean 3 and press the Fresh Air Cycle
button to initiate the process.
The Fresh Air Cycle will take approximately 5 minutes to complete. During the
Fresh Air Cycle, the Fresh Air Cycle button will illuminate blue to indicate
the Fresh Air Cycle is operating. The Progress Bar on the Control Panel will
progressively illuminate blue as the cycle proceeds to completion.
NOTE: Running a Fresh Air Cycle does not reduce the life of the Filter.
At the end of the Fresh Air Cycle, the Cycle Complete icon will light up
green. You can now open the Lid and remove your mask and hose.
NOTE: You can run only 3 consecutive Fresh Air Cycles before you must run a
Maintenance Cycle.
This ensures that your sleep equipment accessories are properly maintained.
CANCELING A CYCLE
If you need to remove your sleep equipment accessories while an active Maintenance Cycle is taking place, you can cancel the cycle.
Press and hold the Lid Open button for approximately 5 Seconds.
The SoClean 3 will pump air through the system for approximately 15 minutes
after the Maintenance Cycle is canceled in order to clear ozone from your
sleep equipment.
While the Maintenance Cycle cancellation is in progress, the following will
illuminate:
- Fault/Unable to Run icon will flash red for nine seconds.
- Cycle Start button will illuminate blue
- Progress Bar on the Control Panel will flash blue
The Lid will remain locked until the cancellation is complete.
At the end of the Maintenance Cycle cancellation, the Cycle Complete icon will
light up green. The Maintenance Cycle was successfully canceled. You can now
press the Lid Open button and remove your mask.
Your sleep equipment accessories may not have been fully maintained, but are
available for use!
WARNING: Do not forcibly open the SoClean 3 Lid before the Cycle
completes.
Reconnecting Your Sleep Equipment
Once the Maintenance Cycle is complete and you are ready to use your sleep equipment:
- Remove the SoClean Adapter from your hose.
- Reconnect your hose to the sleep equipment hose port.
Maintenance
CLEANING YOUR SOCLEAN 3
To clean, wipe the interior and exterior of your SoClean 3 device with a
slightly damp cloth or sleep equipment wipes. Please note that the
Neutralizing Pre-Wash should be used only on your sleep equipment accessories
and should not be used on or in the SoClean 3 device. Do not submerge the
SoClean 3 device in liquid or use chemical cleaners. Do not put water inside
the SoClean 3 device.
PRE-WASH YOUR SLEEP EQUIPMENT ACCESSORIES
Use the Pre-Wash or unscented mild detergent to wash your sleep equipment
accessories according to the sleep equipment manufacturer’s recommended method
and interval. In addition, do this prior to using the SoClean 3 for the first
time or when introducing new sleep equipment accessories.
CAUTION: Use the Pre-Wash or unscented mild detergent to wash your sleep
equipment accessories according to the sleep equipment manufacturer’s
recommended method and interval. Use the SoClean 3 for daily supplemental
maintenance of your sleep equipment accessories.
VISIBLE CRACKS OR DAMAGE
WARNING: If the SoClean system is dropped, it may become damaged.
Regularly inspect the SoClean 3 for physical damage, such as cracks or broken
structure, damaged gaskets, and cracks in the Ozone Tube or sleep equipment
hose. Discontinue use if damage is detected and contact SoClean for
assistance.
REPLACING THE FILTER
The Filter must be replaced approximately every 6 months depending on usage.
The Filter Issue icon will flash amber to remind you to change your Filter.
The device will no longer operate a Maintenance Cycle if the Filter
replacement warning expires and turns solid amber before the Filter is
replaced.
REORDERING PARTS OR ACCESSORIES
To reorder supplies (Filter or Neutralizing Pre-Wash), contact your authorized
reseller or visit SoClean.com.
For safety and extended product life, use only authentic SoClean parts. Please
purchase your Filters from SoClean.com or an authorized reseller to ensure
authenticity. For purchases from an online marketplace, such as Amazon® or
eBay® , please check “sold by” SoClean before making your purchase. Authentic
SoClean Filters contain unique technology required for safe use of the
SoClean device. The manufacturer is not responsible for device malfunction or
accidents caused by the use of inauthentic parts or accessories. Please
contact SoClean immediately if you have any issues with your Filter.
Your SoClean 3 device has been designed to work only with authentic SoClean 3 Filters. You will not be able to operate your SoClean system with an inauthentic SoClean 3 Filter. Amazon® is a registered trademark owned by Amazon Technologies, Inc. eBay® is a registered trademark owned by eBay, Inc. SoClean® is a registered trademark owned by SoClean, Inc.
Part Name | SKU | Description |
---|---|---|
Ozone Tube | PN1404-3 | This tube is what circulates ozone or air through your |
sleep equipment accessories during the Maintenance Cycle and Fresh Air Cycle.
Filter| PN1407| The Filter converts ozone in your SoClean 3 and sleep
equipment accessories into fresh oxygen as it exhausts from the unit. This
component must be replaced at least every 6 months and your SoClean 3 reminds
you when it needs replacement.
8 FL. OZ.
Neutralizing Pre-Wash| PN1101.8| The Neutralizing Pre-Wash removes any
material or odor that could react with ozone. Wash your sleep equipment
accessories before connecting the SoClean device or when you receive a new
mask, hose, or reservoir.
Power Supply| PN1422-IP22-US| Used to power your SoClean 3.
General Troubleshooting
PROBLEM | YOU SEE | POSSIBLE CAUSES | SOLUTIONS |
---|---|---|---|
The warning sign appears and all three buttons flash three times | Your | ||
device has not been activated | Complete steps on page 26. | ||
SoClean 3 will not operate a Maintenance Cycle or Fresh Air Cycle C | This | ||
icon is solid amber on the Control Panel | There may be an issue with the sleep | ||
equipment hose detection. | Check that your sleep equipment hose has been |
properly placed into the Hose Slot and the Lid is fully closed.
The Lid may not be closed.| Check to see if the Lid is fully closed.
Your sleep equipment hose may be incompatible.| Some sleep equipment hoses may
not be compatible with your SoClean 3.
Contact SoClean Customer Care.
This icon is flashing amber on the Control Panel| The SoClean 3 is in the
process of detecting the hose status.| Wait a few seconds for the hose to be
detected.
If the hose is not detected, the light will turn solid amber.
User attempted to defeat the hose Detect feature.| Do not attempt to defeat
the Hose Detect feature.
It’s the first time SoClean 3 was powered on or there was a loss of power to
the device.| Open and close Lid.
This icon is solid amber on the Control Panel| The Filter door may be open.|
Open and securely close the Filter door.
This icon is solid amber on the Control Panel| The Filter is expired or
counterfeit Filter is installed.| Replace with a new genuine Filter.
This icon is flashing amber when starting a Maintenance or Fresh Air Cycle|
This icon is flashing amber on the Control Panel| Time to order a new Filter.|
Order a replacement Filter. (See page 17 for details.)
SoClean 3 will not operate a Maintenance Cycle or Fresh Air Cycle| This icon
is solid red on the Control Panel and the device is not running.| There may be
an internal device issue.| Unplug your SoClean 3 from its power source and
contact SoClean Customer Care.
None of the lights illuminate, even when you press buttons| The SoClean 3 may
not be connected to power.| Check that the Power Supply is plugged in
correctly into the back of the SoClean 3 and the AC wall outlet.
If the issue persists, contact SoClean Customer Care.
The SoClean 3 is making a noise and these indicators are illuminated red on
the control panel| NOTE: These icons may or may not be
illuminated on the Control Panel.| Your SoClean 3 was operating a Maintenance
Cycle and one of the following occurred:
• Power to the SoClean 3 was momentarily lost
• Lid was forced opened
• The sleep equipment hose was not detected after the Maintenance Cycle
started
• Internal Device Issue| Your SoClean 3 is pumping air through the system to
remove ozone and allow you to access your accessories. Allow this cycle to
complete. You can either remove your accessories for use or start a new
Maintenance Cycle when the green Cycle Complete icon appears.
NOTE: Your sleep equipment accessories may not have been fully maintained
before this issue occurred.
SoClean 3 will not operate a Fresh Air Cycle| Fresh Air button flashes when
pressed.| You have run 3 consecutive Fresh Air Cycles.| Run a Maintenance
Cycle.
PROBLEM| YOU SEE| POSSIBLE CAUSES| SOLUTIONS
---|---|---|---
Lid does not open when the Lid Open button is pressed| | These icons are
illuminated blue on the Control Panel.| The Maintenance Cycle is running.|
The Lid is locked during a Maintenance Cycle. To cancel the cycle, press the
Lid Open button for approximately 5 seconds. The Fault/Unable to Run icon
will flash red at the start of the cancellation. (See page 33 for details.)
It will take approximately 15 minutes before you can access your sleep
equipment accessories.
| No buttons light up.| Your SoClean 3 may not be connected to power.| Check
that the Power Supply is plugged into the wall and the back of the device.
| You hear a click and the buttons light up blue but the Lid doesn’t open.|
The Lid may be stuck.| After you press the Lid Open button and hear the click,
pull up gently on your sleep equipment hose to assist in opening the Lid.
Lid does not open and you are unable to access your sleep equipment
accessories when the Lid Open button is pressed| | NOTE: These icons may or
may not be illuminated on the Control Panel.| Pump and fan may have failed.|
Lid will unlock after 2 hours allowing the ozone to break down prior to
removing your sleep equipment.
Contact SoClean Customer Care.
PROBLEM| YOU SEE| POSSIBLE CAUSES| SOLUTIONS
---|---|---|---
Delayed Maintenance Cycle did not start| None of the delay indicators are
illuminated blue.| Cycle Delay button may have been pressed an additional
time, resetting it to No Delay.| Be sure to leave one second between presses
and do not press again after the initial setting unless you intend to cancel
the Cycle Delay.
Maintenance Cycle button was not pressed after setting a Cycle Delay.| See
instructions on page 30 for setting a Cycle Delay.
Strong scent of ozone during Maintenance Cycle (sweet chlorinelike smell)|
SoClean 3 appears to operate normally.| There may be physical damage to your
SoClean 3.| Disconnect the SoClean from power and leave the room until the
smell is gone.
Inspect your SoClean 3 for damage, such as cracks in the plastic components,
cracks in the Ozone Tube, and broken/torn/missing gaskets in the device Lid.
The ozone tube may be disconnected.| Check the Ozone Tube and ensure it is
properly connected to the back of your SoClean 3 and your SoClean Adapter.
Discontinue use of your SoClean device if it is physically damaged. If you
smell ozone and believe the SoClean device is not operating correctly,
disconnect the power to the device and contact SoClean.
There is a strong scent in your sleep equipment after using SoClean 3| SoClean
3 appears to operate normally.| There may be contaminants or fragrance in
your sleep equipment accessories.| Wash your mask and hose with the
Neutralizing Pre-Wash or unscented, mild detergent. Do not use scented
detergent or vinegar as they can react with the ozone and produce undesirable
odors. You can also operate a Fresh Air Cycle before use to freshen the air
in your sleep equipment.
Your mask is discoloring| SoClean 3 appears to operate normally.| Handwashing
per the sleep equipment manufacturer’s recommendations may not be occurring.|
Regularly wash your sleep equipment accessories per the manufacturer’s
recommendation.
Ozone may be reacting with water that is on your mask.| Be sure your mask is
completely dry before operating a Maintenance Cycle.
Material in your mask may be incompatible with ozone.| Do not use incompatible
materials in the SoClean 3 such as memory foam, natural rubber, or nylon
You’re developing a rash where the mask touches your face| Handwashing per the
sleep equipment manufacturer’s recommendations may not be occurring.|
Regularly wash your sleep equipment accessories per the manufacturer’s
recommendation.
Material in your mask may be incompatible with ozone. Contact us for more
information.| CAUTION: Discontinue use of your SoClean 3, consult your
health care professional and contact SoClean customer care if acne or a rash
develops along the mask contact line.
Warranty Information
SoClean Inc. warrants this product, SoClean 3, non-inclusive of replacement
parts, under a two (2) year limited warranty for defects in manufacture or
workmanship.
For all warranty issues, a return authorization number and proof of purchase
is required. Please contact SoClean at SoClean.com. Returned products must be
shipped prepaid and insured. CODs are not accepted.
Products repaired or replaced under warranty will not incur reshipping
charges. Under this warranty, the sole remedy shall be repair or replacement
at So lean’s discretion.
IMPORTANT: To ensure authenticity, filters must be purchased directly from
SoClean or from an authorized reseller store or website. For purchases from an
online marketplace such as Amazon, please check “sold by” SoClean before
making your purchase. Your SoClean 3 device has been designed to work only
with genuine SoClean 3 Filters. You will not be able to operate your SoClean
System with an inauthentic SoClean 3 Filter. Warranties will be voided if the
product is used with an inauthentic Filter and not replaced in accordance
with usage instructions.
LIMITATION DAMAGES: SOCLEAN SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS
PRODUCT.
NO LIABILITY ARISING FROM ITS USE, HOWEVER, CAN BE ACCEPTED BY THE COMPANY,
WHO RESERVES THE RIGHT, WITHOUT PRIOR NOTICE, TO ALTER THE SPECIFICATIONS,
CONSTRUCTION, OR CONTENT OF ITS EQUIPMENT AT THE COMPANY’S OWN DISCRETION.
For further questions or concerns, visit our website:
SoClean.com Call:
866-501-3705
Thank you for purchasing the
SoClean 3.
Please read this entire manual carefully before using
your SoClean 3 and keep it for future reference.
Questions? Preguntas?
SoClean.com/contact
866-501-3705
For warranty information, visit
SoClean.com/warranty
Copyright © 2011-2023
SoClean® is a registered trademark of SoClean, Inc.
1 Vose Farm Road, Peterborough, NH 03458, U.S.A.
Patent: SoClean.com/patents
References
- SoClean | Bettering Lives Through the Power of A Better Clean
- SoClean 3 Support | SoClean U.S.
- US SoClean Patents
- SoClean 3 Warranty Registration | SoClean US