HD Webcam eMeet C980 Pro Full HD Webcam Instruction Manual
- June 4, 2024
- eMeet
Table of Contents
HD Webcam eMeet C980 Pro Full HD Webcam
CONGRATULATIONS
Thank you for purchasing your new eMeet 1080P Webcam. Use this guide to set up
and begin using your HD Webcam eMeet C980/HD Webcam eMeet C980 Pro 1080P.
This user guide will provide you with all of the information you need to get
the most from your system.
If you have any problems setting up or using your HD Webcam eMeet C980/HD
Webcam eMeet C980 Pro 1080P, please contact us by email at :
support@emeet.ai
Alternatively, solutions to common problems can be found in the FAQ selection
at the end of this manual.
WEBCAM OVERVIEW
1.1 Hardware Overview
| Model | HD Webcam eMeet C980 | HD Webcam eMeet C980 Pro |
|---|---|---|
| Sensor | 1920x1080P CMOS | 1920x1080P CMOS |
| Lens | 4 layers | 4 layers |
| Video resolution/ frame rate | 1920 x 1080, 30 fps | 1920 x 1080, 30 fps |
| Focusing range | 5 cm to 5 m | 5 cm to 5 m |
| Audio | 4 omnidirectional microphone arrays; automatic | |
| noise suppression | 4 omnidirectional |
microphone arrays;
automatic noise
suppression, automatic echo cancellation;
2 loudspeakers, 1 W x 2
Power supply| USB power supply| USB power supply
Note:
Do not use a USB HUB for the power supply to prevent failure in using the
Webcam.
1.2 Minimum System Requirements
Please be sure that you meet all of the system requirements below to avoid
difficulties during the installation.
| CPU : | Memory : | Operation System : |
|---|---|---|
| 1.5GHz Processor or | 512MB RAM or above | Windows XP, Vista |
| above | and 7/8/8.1/10 ; | |
| Requires Mac 10.4 or later | ||
| Connection : | Resolution : | Video/Sound Card : |
| USB 1.1 Port or above | 640×480 or higher recommended | 16-bit or higher |
SETTING UP YOUR WEBCAM
2.1 Place your webcam
2.2 Connect your webcam
2.3 Fixed focus lens:
Fixed focus keeps things in focus up to five meters away. No need to adjust the
lens focus manually.
SETTING UP YOUR WEBCAM
3.1 For Mac OS X Users
The HD Webcam eMeet C980/HD Webcam eMeet C980 Pro will be automatically
installed when you connect it to a Mac; no additional software is required.
You will need to open camera software such as Quick Time, Photo Booth, Skype,
or FaceTime to start streaming the video. Quick Time and Photo Booth are
preinstalled on all Macs as standard.
To check if the webcam is detected or not, you may click the Apple Menu (in
the top left corner of your screen) and then click About this Mac. Click on
System Report from the pop-up window that appears. The System Information
window for your Mac will appear. Navigate to the USB Section and check to see
if the webcam is listed as a connected device (Shown as “HD Webcam eMeet
C980/HD Webcam eMeet C980 Pro”, like the photo below).
HD Webcam eMeet C980 ：
HD Webcam eMeet C980 Pro ：
3.1.1 Photo Booth
Your system should automatically detect the Webcam in the Photo Booth if it
has no internal camera of its own. In rare cases where it does not, please try
disconnecting the camera and reconnecting it once Photo Booth is already
running, or you may try to restart your Mac.
If your Mac has a built-in camera already, you may open Photo Booth, chick the
Camera on the top left of your screen, and choose the “HD Webcam eMeet C980/HD
Webcam eMeet C980
Pro ” to use this webcam (like the photo below ).
HD Webcam eMeet C980 ：
HD Webcam eMeet C980 Pro ：
3.1.2 Face Time
So long as the Mac being used meets Apple’s guidelines for running FaceTime
(having either OS X v10.5 installed or, on a small number of models, a built-
in iSight camera on OS X v10.4), simply follow the installation instructions
for Macs. Your system should automatically detect the Webcam in FaceTime.
If your Mac has a built-in camera already, you may open FaceTime, chick Video
on the top left of your screen, and choose the “HD Webcam eMeet C980/HD Webcam
eMeet C980 Pro” to use this webcam (like the photo below ).
HD Webcam eMeet C980 ：
If youd like to use the webcams microphone， please make sure the HD Webcam
eMeet C980 (Under underMicropho-section）is selected. otherwise, you may use
the Internal Microphone.
HD Webcam eMeet C980 Pro：
If youd like to use the webcams microphone， please make sure the HD Webcam
eMeet C980 Pro(Under underMicropho-section）is selected. otherwise, you may use
the Internal Microphone.
3.1.3 Skype
Before running Skype, make sure that any other applications that are using the
webcam are fully closed. Failure to do so will mean that Skype may not
recognize the webcam. It is highly recommended to update your Skype to the
latest version.
Once you have installed Skype and started it up, select Preferences… from the
Skype menu in the top left corner of your screen (like the photo below):
In the Audio/ Video tab, Select“HD Webcam eMeet C980/HD Webcam eMeet C980 Pro” in the Microphone dropdown menu , select “HD Webcam eMeet C980/HD Webcam eMeet C980 Pro” in the Camera dropdown menu.
We recommend the users uncheck the box below the Microphone dropdown menu
marked Automatically adjust microphone setting.
This option, when checked, can sometimes cause sound interruptions during
voice calls. Initially, it is best to set the volume slider a little less than
halfway along the bar. You can adjust this later to suit your preferences.
Remember to save your changes before closing the window.
HD Webcam eMeet C980：
HD Webcam eMeet C980 Pro：
Note:
Do not use a USB HUB for the power supply to prevent failure in using the
Webcam.
3.1.4 Setting up audio
Please make sure that the eMeet webcam is selected as the input device in the
application you are using to access this feature.
You can also select it in Mac’s System Preferences – choose the Sound pane and
go to the Input tab to designate the webcam’s microphone (“HD Webcam eMeet
C980/HD Webcam eMeet C980 Pro”) as your system default. You can manually
adjust the Input volume of the webcam as you prefer.
3.2 For Window Users
The eMeet Webcam is compatible with most Windows operation systems and
included
Windows vista / 2000 / XP / Vista /7 /8/8.1/10.
3.2.1Setting up the microphone (Win 7 / 8 / 8.1 / 10 &Vista)
- Open your Control Panel from the Start menu and select the Hardware and Sound panel.
- In the Sound menu, click Manage Audio Devices and then the Recording tab along the top of the settings windows which appears.
- Make sure that “HD Webcam eMeet C980/HD Webcam eMeet C980 Pro” is selected as the default device under Recording, and then click OK to save your changes.
- If the microphone is too quiet or too loud, you can adjust it with the Properties ( Levels ) setting in the same Recording panel.
3.2.2 Speaker Setup of HD Webcam eMeet C980 Pro (Win 7/8/8.1/10 and Vista)
- Select Start > Control Panel > Hardware and Sound.
- Under the Sound tab, click Manage Audio Devices. Click the Playback tab on the top of the displayed setup window.
- On the Playback tab, click HD Webcam eMeet C980 Pro, and then click the Set Default button. Click OK to save your changes.
- If the speaker is too quiet or too loud, you can make changes to the property (level) of the same recording panel.
You may also need to set up the default device for the individual applications you use.
FAQs- FREQUENTLY ASKED QUESTIONS
4.1 Troubleshooting for Mac OS X Users
4.1.1 The webcam is not recognized when I connect it to my Mac. I am using
OS X 10.4.2 or earlier.****
– If you are using an earlier version of the OS X 10.4 software, please install the free Apple Software Update to 10.4.3 or later for the automatic webcam detection to work. We recommend updating to the latest version if possible for full FaceTime webcam support to be available as well.
4.1.2 The webcam is not recognized on Mac, I am using the latest OS X.****
– Find if the “HD Webcam eMeet C980/HD Webcam eMeet C980 Pro” is listed in the
System Report, if not, you may try this way:
– Quit all open apps that may try to use the camera
– Open Terminal, found in the /Applications/Utility directory in OS X
– Enter the following command strings exactly, then hit return: sudo killall
VDCAssistant
– Still at the terminal, issue the following command as well: sudo killall
AppleCameraAssistant
– Enter the administrator password when requested, this is required to execute
a command with superuser privileges as prefixed by sudo
– Relaunch the app that was attempting to use the camera
4.2 Troubleshooting for Windows Users
4.2.1 Webcam Not Recognized by the System****
– Right-click Start or the Windows icon in the lower-left corner of the
desktop.
Select Device Manager.
– Locate the imaging device (displayed as audio controller, video, and game on
Win 7 or Vista operating system). Check whether the “HD Webcam eMeet C980/HD
Webcam eMeet C980 Pro” exists. If “HD – —-Webcam eMeet C980/HD Webcam eMeet
C980 Pro” exists, select Enable.
– If the device can’t be located, check whether the Webcam is properly
connected to the PC.
– Try to insert the Webcam into another USB port. For example, insert the
Webcam into a port on the rear of the PC.
4.2.2 Skype Microphone Not Working****
– See section 3.1.3 in this manual for the solution.
4.2.3 “Video Device Not Recognized” Error by Windows****
– Open Device Manager. Check whether “HD Webcam eMeet C980/ HD Webcam eMeet C980 Pro” is selected.
4.3 Others
4.3.1 Blurry Pictures/Videos:****
– Place the subject of the photograph within a range of 5 cm to 5 m away from the Webcam to obtain higher definition.
4.3.2 Nothing happens when I plug the webcam into the USB port:****
– Please try a different USB port. We recommend directly connecting webcams to a USB port on your computer, not through a USB hub.
4.3.3 Choppy Videos and Worse than Expected Frame Rate:****
– Note when light is insufficient, the captured frame rate decreases.
– In this case, videos are blurry. To obtain the highest frame rate possible,
use the Webcam in a place with sufficient lighting.
4.3.4 No Sound from HD Webcam eMeet C980 Pro:****
– See section 3.2.2 in this manual for the solution. Do not use a USB HUB for the power supply.
Warranty
Limited one (1) Year Warranty with proof of purchase. Exempt from warranty are limited-life consumable components subject to normal wear and tear.
Contact us
For an up-to-date list of Frequently Asked Questions please also check our website http://www.emeet.ai. If you are still facing technical problems, please do not hesitate to contact us at support@emeet.ai.