Otto Ben BPP-OT-30B-BL 30 Storage Ottoman with SMART LIFT Top Instruction Manual
- June 16, 2024
- Otto Ben
Table of Contents
Otto Ben BPP-OT-30B-BL 30 Storage Ottoman with SMART LIFT Top
Storage Ottoman Assembly Instructions
Model No.: BPP-OT-30B-BL/BR, BPP-OT-30L-BL/BR
Place the cover securely before sitting or placing heavy objects on the ottoman to protect it from structural damage.
Specifications
Component | Description | Quantity |
---|---|---|
A | Storage Ottoman Base | 1 pc |
B | Storage Ottoman Cover | 1 pc |
C | Storage Ottoman Lid | 1 pc |
Assembly Instructions
- Expand the Storage Ottoman Base (A) and ensure it is fully opened and the bottom is flat.
- Insert the Storage Ottoman Cover (B) into the base, making sure the tab is facing upwards.
- Place the Storage Ottoman Lid (C) on top of the base to close the ottoman.
- Ensure the cover is securely placed to avoid structural damage when using the ottoman.
Warnings and Cautions
- Place the cover securely before sitting or placing heavy objects on the ottoman to protect it from structural damage.
- Keep the tab facing up when placing the cover into the base.
Return Policy and Warranty Information
At MELLOW, we believe that you will love our ottoman as much as we do.
However, if for any reason, you want to return the product(s), please register
your product on our website.
For Amazon purchases, please process your return directly with Amazon
according to their guidelines.
For non-Amazon purchases, please contact us at:
- Email:support@mellow-home.com
- Phone: 1.888.MELLOW (1.888.635.5569)
Return item(s) must be in good condition in the original box with all original proof of purchase, parts, and accessories, within the time frame specified by the e-retailer you originally purchased from.
Warranty Information
- This ottoman is covered by a 1-year Limited Warranty for Manufacturing Defects.
- Please read the Limited Warranty details carefully for your benefit. This warranty is for manufacturing defects only and does NOT cover normal wear & tear or damages resulting from misuse.
Warranty Details
- Please be sure to register your product at www.mellow-home.com/help/register to receive the most up-to-date warranty and product information.
- Your ottoman’s 1-year Limited Warranty for Manufacturing Defects starts on the date of purchase. No warranty will be honored without an original sales receipt. The warranty and financial responsibility of the manufacturer applies only to the products themselves.
- Manufacturer defects may include circumstances where the product is broken under normal use and hence cannot provide proper support. In the event of a manufacturing defect found by our customers, please stop use immediately and contact Mellow Customer Support.
- This warranty applies only if the product has been used properly by a lone whom the product has touched the floor as a new product. Proper use is defined by, but not limited to, use on a level surface where the product touches the floor with an equitable distribution of weight and no out-of-the-ordinary use by the consumer. This warranty does not constitute an agreement to direct repair or parts.
- If this ottoman fails to perform as advertised due to manufacturing defects, the manufacturer will repair or replace it at discretion, reserves the right to substitute comparable materials or models, and does not guarantee that the replacement part will match existing pieces.
- In the event the product needs to be inspected by the manufacturer to determine a warranty claim, transportation, and removal cost will be borne by the consumer.
FAQ
Q: How do I assemble the storage ottoman?
- A: Follow the step-by-step instructions provided in the Assembly Instructions section.
Q: What should I do if my ottoman is defective?
- A: Stop use immediately and contact Mellow Customer Support for assistance.
Q: Is the ottoman’s lid replaceable?
- A: In case of defects, the manufacturer reserves the right to repair or replace the lid at their discretion.
Q: Can I return the ottoman if I’m not satisfied?
- A: Yes, you can return the ottoman in good condition with all original proof of purchase, parts, and accessories, following the guidelines in the Return Policy section.
- Place the cover securely before sitting or placing heavy objects on ottoman to protect it from structural damage.
OVERVIEW
storage ottoman: 30″
- A) x 1pc
- B) x 1pc
- C) x 1pc
INSTALLATION INSTRUCTION
- keep the tab facing up
- Place the cover securely before sitting or placing heavy objects on an ottoman to protect it from structural damage.
Return Policy
- At MELLOW, we believe that you will love your ottoman as much as we do. However, if for any reason, you want to return the products), please register your product on our website.
- For Amazon purchases, please process your return directly with Amazon according to their guidelines. email: support@mellow-home.com phone: 1.888.9MELLOW (1.888.963.5569)
- The MELLOW Customer Support team would love to hear your feedback and help answer any questions you may have.
- Return items) must be in good condition in the original box with original proof of purchase, parts, and accessories, within the time frame specified by the e-retailer you originally purchased from.
Warranty Information
- This ottoman is covered by a 1-year Limited Warranty for Manufacturing Defects.
- Please read the Limited Warranty details carefully for your benefit. This warranty is for manufacturing defects only and does NOT cover normal wear & tear or damages resulting from misuse.
Warranty Details
- Please be sure to register your product at www.mellow-home.com/help/register to receive the most up-to-date warranty and product information.
- Your ottoman’s 1-year Limited Warranty for Manufacturing Defects starts on the date of purchase. No warranty will be honored without an original sales receipt.
- The warranty and financial responsibility of the manufacturer applies only to the products themselves.
- Manufacturing defects may include circumstances where the product is broken under normal use and hence cannot provide proper support.
- In the event of a manufacturing defect found in your ottoman, please stop use immediately and contact Mellow Customer Support.
- This warranty applies only if the product has been used properly by consumers who purchase it from authorized dealers as a new product.
- Proper use is defined by, but not limited to, use on a level surface where the product touches the floor with an equal distribution of weight and no out-of-the-ordinary abuse by the consumer.
- This warranty does not constitute an agreement to replace other parts.
- If this ottoman fails to perform as advertised due to manufacturing defects, the manufacturer will repair or replace it at its discretion, reserves the right to substitute comparable materials or models, and does not guarantee that the replacement part will match existing pieces.
- In the event, that the product needs to be inspected by the manufacturer to determine a warranty claim, transportation and removal costs will be borne by the consumer.
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