MOEN EB2000 Premium E Bidet Hands-Free Installation Guide

MOEN EB2000 Premium E Bidet Hands-Free Installation Guide

Thank you for purchasing our product. Please read this installation guide before installation and use to ensure that your product will function at peak performance.

PLEASE CONTACT MOEN FIRST For Installation Help, Missing or Replacement Parts (USA) 1-800-BUY-MOEN (1-800-289-6636) WWW.MOEN.COM
(Canada) 1-800-465-6130 www.moen.ca

HELPFUL TOOLS
For safety and ease of unit replacement, Moen recommends the use of these helpful tools.

Item List

(Confirm that all below items are inside the box)

• Please confirm all the aforementioned items are inside the package. If there are any omissions, please contact customer service. T-Valve has supply interface of 7/8″ ballcock thread.

BEFORE YOU BEGIN

IMPORTANT: Before installing the product, please make sure you meet all of the requirements listed below.

Power Requirements:
– Power outlet should be 120V AC, on a minimum 15A circuit. – The power outlet should be close enough to reach the power cord (1.2m (47in.)) but far from where water can hit it.
– The product must be grounded.
– The wiring should be installed by a professional.
– Please do not plug in the product before installation is complete to prevent malfunction.

Water Requirements:
– The minimum dynamic (flowing) water pressure required is 0.08MPa (11psi).
– The maximum static (non-flowing) water pressure required is 0.8MPa (116 psi).
– Water pressure below the min. and max. range above will affect the performance of the product.

Sizing Requirements:
– Please measure your toilet to make sure that there is enough space for the eBidet as noted below:
– The distance between the 2 mounting holes must be between 4-1/2″ and 7″ (11.4 – 17.7cm)
– The distance from the supply valve to the eBidet inlet should be 23-9/16″ (59.8cm) or less.
– The distance between the mounting holes and the edge of the toilet bowl must be between 18″ – 19-3/4″ (45.7 – 50.1cm).

*This product has no ground fault circuit interrupter. It should be installed in the line with ground fault circuit interrupter. Otherwise, the accidental failure of this product may result in the loss of life or property.

Important Safeguards

*When using electrical products, especially when children are present, basic safety precautions should always be followed, including the following: READ ALL INSTRUCTIONS BEFORE USING.

⚠ WARNING : To reduce the risk of burns, electrocution, fire, or injure to persons follow the below recommendations.

1. Close supervision is necessary when this product is used by, on, or near children or invalids.
2. Use this product only for its intended use as described in this instruction guide. Do not use attachments not recommended by the manufacturer.
3. Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the product to a service center for examination and repair.
4. Keep the cord away from heated surfaces.
5. Never block the air openings of the product. Keep the air openings free of lint, hair, and the like.
6. Never use while sleeping or drowsy.
7. Never drop or insert any object into any opening or hose.
8. Do not use outdoors or operate when aerosol (spray) products are being used or where oxygen is being administered.
9. Connect this product to a properly grounded outlet only. See Grounding Instructions on page 5.

SAVE THESE INSTRUCTIONS.

Grounding Instructions

This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This product is equipped with a cord having a grounding wire with a grounding plug. The plug MUST BE plugged into an outlet that is properly installed and grounded.

NOTE: If you are not familiar with electrical power and procedures, call a qualified electrician.
WARNING ­ Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.

DANGER: Improper use of the grounding plug can result in a risk of electric shock. If repairing or replacing the cord or plug is necessary, DO NOT connect the grounding wire to either flat blade terminal. The wire with insulation having an outer surface that is green with or without yellow stripes is the grounding wire.

Check with a qualified electrician or serviceman if the grounding instructions are not completely understood, or if in doubt as to whether the product is properly grounded. This product is factory equipped with a specific electric cord and plug to permit connection to a proper electric circuit. Make sure that the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this product. DO NOT modify the plug provided – if it will not fit the outlet, have the proper outlet installed by a qualified electrician. If the product must be reconnected for use on a different type of electric circuit, the reconnection should be made by a qualified service personnel.

This product is for use on a normal 120V circuit, and has a grounding plug that looks like the plug as shown.

If it is necessary to use an extension cord, use only a three wire extension cord that has a three-blade grounding plug, and a three-slot receptacle that will accept the plug on the product. Replace or repair a damaged cord.

Warnings and Safety

*PLEASE READ THOROUGHLY.
Thank you for your purchase. To ensure proper and safe use of this product, carefully read this section prior to any usage. Afterwards, store this manual for future reference. The hazards and warnings listed herein are important to our user’s safety. Significant consequences may result from failure to heed warnings. The company will not be held liable for any injuries to the user and damages to the product due to improper usage and/or failure to heed safety warnings.

Explanation of Terms and Symbols

⚠ WARNING

Read the following for proper battery usage:
– Properly install the battery according to its correct polarity.
– Remove the battery during long periods without use.
– Replace the battery before it reaches the end of its usage. Failure to do so may result in interrupted control signals.
– Cover the battery with tape before disposal.
*This will prevent battery fluid leaks that may cause fire and/or other damages.

Place the battery out of children and infant reach.
*If battery is swallowed, contact a doctor immediately.

If battery fluid leaks onto user, quickly rinse off area using water OR if battery fluid gets into eyes, do not rub your eyes. Quickly rinse it with water and consult a doctor immediately.
*May result in vision impairment or blindness.

Do not do the following with the batteries:
– Do not hold or store with metal objects (such as a necklace or a watch).
– Do not mix new and old batteries.
– Do not pull apart battery or throw it into water and/or fire. Battery fluids may cause a fire.

⚠ Attention

Parts List

• A. Filter (inside housing)
• B. Power Cord
• C. Water Tank Inlet
• D. T-Valve
• E. Existing Water Supply Connector
• F. Water Supply (angle) Valve
• G. Hose
• H. Seat Control Buttons
• I. Existing Toilet Bowl
• J. Heated Seat
• K. Nozzle (Posterior & Feminine Wash)
• L. Dryer Door
• M. Lid
• N. Caution Label

Remote Control Functions

Light Temp Indicators

PRODUCT VIEWS

eBidet SEAT CONTROL FUNCTIONS

Light Function Indicator

Product Functions

unctions will only work when user is seated on the e-bidet seat. When user sits on seat the unit will emit a two-tone beep to indicate the seat sensor has been activated and wash functions are available. Water will then flow briefly through the nozzle to prepare for wash function usage. To turn seat sound off:
Press the “H/C Massage” and “Automatic Clean” buttons on the remote for 3 seconds. A double beep will sound to confirm function has been turned off. Repeat steps to turn function back on. A single beep will confirm the function is back on.

A
Feminine Wash
Function: Water sprays from the nozzle to wash the front (for women).

To Activate: Press “Feminine Wash” button once, and the nozzle will spray in a forward and back manner. Press button a second time to spray in a stationary position. Press “Stop” button to turn it off.

B
Posterior Wash
Function: Water sprays from the nozzle to wash the posterior.

To Activate: Press “Posterior Wash” button once, and the nozzle will spray in a forward and back manner. Press button a second time to spray in a stationary position. Press “Stop” button to turn off.

C
Stop
Function: Turn product off to stop a operating function.

To Activate: Press the “Stop” button. Stop the functions of rear wash, front wash, or wind drying. *The rear wash and front wash can be stopped automatically after 4 minutes.

D
Nozzle Position
Function: Adjust nozzle position. There are five different position levels.

To Activate: Press “▼ ” to extend nozzle forward. Press ” ▲” to extend the nozzle backward.

E
Dryer Temperature
Function: Adjust dryer temperature.
To Check Temp: Press button once and the current temp will appear on the indicator.
To Change Temp: Press button again and the temp will change. Keep pressing until your desired temp is on.

*4 settings include off (no light), low (blue), medium (pink) and high (red).

F
Water Temperature

Function: Adjust water temperature.
To Check Temp: Press button once and the current temp will appear on the indicator.

To Change Temp: Press button again and the temp will change. Keep pressing until your desired temp is on.

*4 settings include off (no light), low (blue), medium (pink) and high (red).

G
Seat Temperature
Function: Adjust seat temperature.

To Check Temp: Press button once and the current temp will appear on the indicator.

To Change Temp: Press button again and the temp will change. Keep pressing until your desired temp is on.

*4 settings include off (no light), low (blue), medium (pink) and high (red).

H
Water Pressure
Function: Adjust spray strength. There are 5 different strength levels.

To Activate: Press “+” to increase spray strength. Press the “-” to decrease spray strength.

I
Automatic Clean
Function: Operate automatic posterior wash cycle.

To Activate: Press “Automatic Cleaning” button. Upon contact between the human body and the sitting sensor, press the Automatic Cleaning button for rear wash (about 90s) and wind drying (about 4 minutes) in sequence. If the Automatic Cleaning button is pressed again during cleaning, the program will execute wind drying after fast forward. *Automatic operations such as rear wash and wind drying are particularly suitable for children and the aged.

J
Dryer
Function: Dries front and rear.
To Activate: Press the “Wind Drying” button. This dries the washed parts.
Press the “Stop” button to stop the wind drying function.
The wind drying can be stopped automatically after 4 minutes.

K
H/C Massage
Function: Alternate water temp of spray between cold water
to hot water during wash functions.

To Activate: While in wash mode, press the “H/C” Massage” button.

L
Nozzle Clean
Function: Extend wash wand to allow for cleaning of the nozzle.

To Activate: Press the “Nozzle Clean” button. The nozzle will extend and remain out for 4 minutes. The nozzle can than be cleaned with a soft brush. This function can only be used when the human body or other objects are not in contact with the seat.

M
Night Light
Function: Night light that illuminates toilet bowl.
To Activate: Press button to turn on/off the night light.

RESTORE FACTORY SETTINGS

To restore the product to the original factory settings, pull the plug from the wall, wait 1 minute and then reconnect the plug.
The Water Temp, Seat Temp, Dryer Temp, Spray Strength, and
Nozzle Position will restore to the original Middle level settings.

N
Filter Cover

Function: Cover water supply filter.
To Activate: Using a coin or screwdriver, unscrew cover until
filter is exposed.

O
Power / Stop
Function: Turn product on/off or stop an operating function.
To Activate: Press the “Power/Stop” to power on the machine, and press and hold the “Power/Stop” to enter the standby
mode. When the “Rear Washing” function is running, press the “Power/Stop” at any time to stop washing.

P
Automatic
Function: Operate automatic rear wash cycle.
To Activate: Press “Automatic” button. Upon contact
between the human body and the sitting sensor, press the Automatic button for rear wash (about 90s) and wind drying (about 4 minutes) in sequence. If the Automatic button is pressed again during cleaning, the program will execute wind drying after fast forward.
*Automatic operations such as rear wash and wind drying are particularly suitable for children and the aged.

UV STERILIZATION

After the user leaves the seat and the wash nozzle is returned
to the place, the nozzle UV sterilization function will automatically start after 10 seconds and lasts for 3 minutes.
When the nozzle UV sterilization function is running, press the “Stop” button on the remote controller or short press the
“Power/Stop” button on the side of the product to immediately stop the function.
When the nozzle UV sterilization function is running, it shall be immediately stopped once the user is seated.

Specifications

Installing Your Product

Install the electronic eBidet seat

Insert the expansion nut into the mounting holes on the toilet bowl.

Install the Catch Plate
Ensure steps 1A-1C on previous page are done correctly
before installing the catch plate.

1. Cover with a metal washer.
2. Place the ceramic fixing plate in a rectangular box vertically cantered on the mounting paper card.
3. Cover with metal adjusting sheet.
4. Tighten the screws using the large screws.
   *The ceramic fixing plate points behind the ceramic.

Install the Electronic Toilet Seat
Remove the fixed card. Press the seat release button and slide
the seat into the catch plate. To adjust seat position, remove
seat and loosen screws. Once desired position is achieved, retighten screws and reinstall seat.

Install the filter and hoses

Connect the T-Valve to the toilet tank inlet.

Turn on the water and connect the power

1. Turn water back on. Check for leaks.
2. Insert the eBidet plug into the outlet (120V).

Installing the Remote

1. Drill two 6mm (1/4in.) diameter holes on the wall
   (about 1-3/4in. deep).

2. Knock the anchors into the hole with a hammer.

3. Use the screws to secure the holder to the wall.

4. Remove the battery cover from the backside of the remote to install batteries.

5. Once finished, remote is ready to be placed in its holder.

• Please use proper mounting tools for special wall surfaces (such as wood, HDF, etc.)
• The remote control holder should be installed away from the eBidet’s spray trajectory.
• The remote control holder should be installed within reach when seated on unit.
• Make sure there is nothing to block the transmission between the toilet and its remote.

Install Bowl Protective Bumper

Bumper is used to reduce noise and force of eBidet lid striking the toilet bowl.

1. Clean surface of the toilet bowl with a dry cloth and remove any dirt and moisture.
2. Remove adhesive tape backing and stick the bumper in location as shown.

NOTE: Seat bumper effectively protects product, reduces the impact force between intelligent toilet seat and ceramic and reduces the noise. The accessories of the whole machine contains the Seat Bumper, do not omit during installation.

Matching Your Remote Control Code

When the product leaves the factory, the remote control and the product are connected. If the remote control and product are not connected, please reconnect the code in the following method:

1. Unplug the product’s plug.
2. Press the “stop” key for a few seconds until the dryer temp / water temp / seat temp lights start to blink.
3. Place the remote control near the toilet and plug the product back in.
4. The lights of dryer temp / water temp / seat temp will
   stop blinking and stay solid to indicate successful pairing.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by Moen Incorporated could void the user’s authority to operate the equipment.

Maintenance

• Regular maintenance is required to ensure proper performance.

NOTE:
-Turn off power and water before maintenance.
-Do not spray control panel on the side of the seat or inside of the toilet.

⚠ WARNING
Do not spray water or detergents on the eBidet, remote control, or on the power cord. Doing so may cause electric shock or fire.

Troubleshooting

Experiencing issues with your product?
If the user should run into any issues, please consult the troubleshooting guide below. If problem persists, please contact a professional.

POWER BUTTON

DRYER

REMOTE CONTROL

WASH FUNCTIONS

HEATED SEAT

TROUBLESHOOTING TIPS

3 Year Limited Warranty

Moen® products have been manufactured under the highest standards of quality and workmanship. Moen warrants to the original consumer purchaser, for residential use, that these products (eBidet or eToilet) will be leak-free and drip-free during normal use and all parts and finishes of these products will be free from defects in material and manufacturing workmanship during normal use, for three (3) years from the date of original consumer purchase for residential use (the
“Warranty Period” for homeowners). All other purchasers (including purchasers for industrial, commercial and business use) are warranted for a period of one (1) year from the original date of purchase (the “Warranty Period” for non- homeowners).

If this eBidet or eToilet should ever develop a leak or drip during the Warranty Period, Moen will FREE OF CHARGE provide the parts necessary to put the product back in good working condition and will replace FREE OF CHARGE any part or finish that proves defective in material and manufacturing workmanship, under normal installation, use and service. Replacement parts may be obtained by calling 1-800-289-6636 (in Canada, 1-800-465-6130), or by writing to Moen Incorporated, 25300 Al Moen Drive, North Olmsted,
OH 44070-8022 (in Canada, Moen, 2816 Bristol Circle, Oakville, Ontario L6H5S7, Canada). Proof of purchase
(original sales receipt) from the original consumer purchaser must accompany all warranty claims. Defects or damage caused by the use of other than genuine Moen parts is not covered by this warranty. This warranty is applicable only to products purchased after December, 1995 and shall be effective from the date of purchase as shown on purchaser’s receipt.

This warranty is extensive in that it covers replacement of all defective parts and finishes. However, damage due to installation error, product abuse, product misuse, or use of cleaners containing abrasives, alcohol or other organic solvents, whether performed by a contractor, service company, or yourself, are excluded from this warranty. Moen will not be responsible for labor charges and/or damage incurred in installation, repair or replacement, nor for any indirect, incidental or consequential damages, losses, injury or costs of any nature relating to these products. Except as provided
by law, this warranty is in lieu of and excludes all other warranties, conditions and guarantees, whether expressed or implied, statutory or otherwise, including without restriction those of merchantability or of fitness for use.

Some states, provinces and nations do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state, province to province, nation to nation. Moen will advise you of the procedure to follow in making warranty claims. Simply write to Moen at the applicable address set forth above. Explain the defect and include proof of purchase and your name, address,
area code and telephone number.

Moen Incorporated 25300 Al Moen Drive
North Olmsted, Ohio 44070-8022 U.S.A.

Moen de México, S.A. de C.V.
Carretera Saltillo-Monterrey KM 14.7
Ramos Arizpe, Coahuila
México 25900

Moen Inc.
2816 Bristol Circle Oakville, Ontario L6H 5S7
Canada

References

• MOEN | Bathroom & Kitchen Faucets
• Moen|Llaves para baño y cocina, cabezales, accesorios y más

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