V I V O PP-CW01D-G Gray Acoustic Ceiling Waffle Panel Instruction Manual
- September 13, 2024
- V I V O
Table of Contents
V I V O PP-CW01D-G Gray Acoustic Ceiling Waffle Panel
PRODUCT INFORMATION
CAUTION!
If you do not understand these directions, or if you have any doubts about the safety of the installation, please contact our product support team at 309-278-5303 or help@vivo- us.com for further assistance. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.
- WARNING: CHOKING HAZARD
- SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
- WARNING: DO NOT INSTALL INTO DRYWALL ALONE VERIFY YOUR WALL CONSTRUCTION. USE WOOD STUDS TO MOUNT. We include mounting for brick and concrete walls. If unsure, please contact us at vivo-us.com, email at help@vivo-us.com, or call us at 309-278-5303.
We’re Here for You
Open Monday – Friday 7:00 am – 7:00 pm CST, our dedicated support team can offer immediate assistance with rapid response times. If any parts are received damaged or defective, please contact us. We are happy to replace parts to ensure you have a fully functioning product.
- Give us a Call: 309-278-5303
- Chat Us: www.vivo-us.com.
- Email Us: help@vivo-us.com.
- AVG. RESOLUTION TIME (within office hrs): 5M 4S
- AVG. RESOLUTION TIME (within office hrs): < 15 M
- AVG. RESPONSE TIME (within office hrs): 1HR 8M
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
Package Contents
Included Hardware & Tools
Tools Needed
ASSEMBLY STEPS
- STEP 1 Assemble XL Panels (A) by sliding the middle slot in the upper panel into the middle slot of the lower panel as shown. The bottom panel should have the slots facing up, and the upper panel should have the slots facing down.
- STEP 2 Sort the remaining panels by size into two groups, with two of each type of panel per group.
- STEP 3 Insert each pair of panels from Group #1 into one side of the XL Panel Assembly as shown.
- STEP 4 Insert each pair of panels from Group #2 into the other side of the Panel Assembly as shown.
- STEP 5 Locate the four holes to install the Cables (E) on the waffle panel. Remove the pre-installed pins on the Panel Brackets (E1) using a 2.5mm Allen Wrench (T-A).
- Use the 2.5mm Allen Wrench to thread the Pins through the Panel Brackets (E1) and the panels. Repeat this step for all Panel Brackets.
- Option 1: Wood Joist Installation
- Hold Ceiling Brackets (E2) up to the desired mounting locations and mark drilling locations using a Pencil.
- Pre-Drilling Instructions: Drill mounting holes using the illustration below.
- Secure the Ceiling Brackets (E2) to the ceiling using ST3.8x47mm Screws (W-A) and a Phillips screwdriver.
- Option 2: Concrete/Brick Installation
- Hold Ceiling Brackets (E2) up to the desired mounting locations and mark drilling locations using a Pencil.
- Pre-Drilling Instructions: Drill mounting holes using the illustration below.
- Press Concrete Anchors (W-B) into the drilled holes. Secure the Ceiling Brackets (E2) to the ceiling using ST3.8x47mm Screws (W-A) and a Phillips screwdriver.
- STEP 6 Press the spring-loaded barrel on the Ceiling Bracket (E2) in and adjust the cable lengths according to your desired height.
- Hand tightens the nut on the Ceiling Brackets (E2).
Need Help? Get In Touch
- Monday-Friday from 7:00 am-7:00 pm CST
- help@vivo-us.com.
- www.vivo-us.com Chat live with an agent!
- 309-278-5303
- FOR MORE GREAT VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: WWW.VIVO-US.COM.
- Assembly Video & Product Info www.vivo-us.com/products/pp-cw01g.
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