V I V O DESK-V100EBY Black Electric Single Motor Desk Frame Instruction Manual
- October 30, 2023
- V I V O
Table of Contents
V I V O DESK-V100EBY Black Electric Single Motor Desk Frame Instruction Manual
ASSEMBLY VIDEO AVAILABLE:
Follow along step-by-step with our video walk through by scanning the QR code
with your mobile device or by following the product link: vivo-
us.com/products/desk-v100eby
[email protected] | 309-278-5303 | www.vivo-us.com
Contact Us First!
DO NOT RETURN ITEM
Our friendly product support team is here to help!
PERSONABLE CUSTOMER SUPPORT
7AM – 7PM
Monday-Friday
Give us a Call:
309-278-5303
Chat Us:
www.vivo-us.com
Email Us:
[email protected]
We’re Here for You!
Our customer-minded support team is here for YOU, Monday-Friday 7am-7pm CST.
We offer immediate assistance with rapid response times from customer service
agents and product technicians to help you every step of the way!
Missing a Part?
If any parts are received damaged / defective OR you are missing a part,
please reach out to us within 30 days of product delivery to have it replaced
at no cost. We are happy to replace parts to ensure you have a fully
functioning product
PRE-ASSEMBLY | BEFORE YOU BEGIN
If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.
WARNING: CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
ELECTRICAL WARNING :
THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE AND
ELECTRIC SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.
- DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED.
- DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.
- NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR SELLER TO REPLACE DAMAGED PARTS.
- NEVER OPERATE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE MADE CONTACT WITH LIQUIDS.
- ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
- OUTDOOR USE IS PROHIBITED.
WEIGHT CAPACITY
DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.
176lbs
(80kg)
Product Warranty
For the most up to date details on your product’s warranty, please visit the
product’s listing on our website or reach out to customer support. vivo-
us.com/products/desk-v100eby
Returns | Product Didn’t Work Out?
We offer a hassle-free 30 day return on all products. Contact customer support
at 309-278-5303 or [email protected]. Please note: For items ordered in error
or no longer needed, the return shipping charges will be at the buyer’s
expense.
TOOLS NEEDED:
DIFFICULTY LEVEL
PACKAGE CONTENTS
Please consult the parts list below and ensure you have everything you need to assemble your product. If parts are missing or damaged, please contact us.
ASSEMBLY STEPS
STEP 1 : Mount Crossbar
Loosen screws on Crossbar (F) using 5mm Allen Wrench (T-A), extend, and then re-tighten screws. Mount Crossbar (F) to Leg (A) and Motorized Leg (B) using M8x50mm Screws (S-A) and 5mm Allen Wrench (T-A).
STEP 2 : Install Feet
Assemble Foot (E) to Leg (B) and Motorized Leg (C) using M6x35mm Screws (S-B)
and 5mm Allen Wrench (T-A).
STEP 3 : Attach Side Brackets
Install Side Brackets (D) on Leg (A) and Motorized Leg (B) using M8x16mm Screw
(S-C) and 5mm Allen Wrench (T-A).
STEP 4 : Adjust Desk Frame Width
Use 5mm Allen Wrench (T-A) to losen set screws on Crossbar (F) and adjust to
fit width of desktop. Re-tighten to secure.
STEP 5 : Attach Frame to Desktop
Secure frame assembly to the desktop with ST4.2x15mm Screws (S-D) and a
Phillips screwdriver.
STEP 6 : Install Sync Rod
Loosen the knobs on the Sync Rod (E) and extend the hex shaft. Insert hex
shaft into the Leg (A), making sure the metal retaining ring makes contact
with the Leg. While holding the hex shaft with one hand, extend Sync Rod onto
the spline shaft of Motorized Leg (B). Retighten knob with Wrench (T-B).
STEP 7 : Attach Controller
Attach Controller (G) to desktop using ST4.2x15mm Screws (S-D) and a Phillips
Screwdriver.
STEP 8 : Connect Cords
Connect cord from Motorized Leg (B) directly to Controller (G), then connect
Power Cord (H) to cord from Controller.
STEP 9 : Attach Frame to Desktop
Use Cable Clips (J) to secure cords to desktop, as shown below. Then connect
Hook (I) to Side Bracket (D).
STEP 10 : Power Desk
Plus Power Cord (H) into outlet and press the down arrow on Controller (G) to
perform reset process.
CONTROLLER
OPERATING INSTRUCTIONS : Press the up arrow, the desk will automatically raise to the highest position. Pressing the down arrow will automatically lower the desk to the lowest position.
Memory Mode
To store a certain height in the controller’s memory, press the 1 button for
more than three seconds. “S-1” will be displayed, indicating that the current
height has been saved to the 1 button successfully. Repeat the process using
buttons 2,3, and 4.
Switch the Display from Centimeter to Inch
The preset measurement shown on the display is cm. If you would like to change
cm to inch, press and hold buttons 1 and 4 for more than three seconds.
Reset Mode
- If the height of the desk is incorrect, press the down arrow until the desk moves to the fully lowered position. Press and hold the down arrow again for at least three seconds and release. “rSt” will be displayed.
- If the system displays “Er1”, press and hold the down arrow for more than three seconds and release. “rSt” will be displayed.
Collision Avoidance Settings
Press and hold the down and up buttons together for more than three seconds to
enter the Collision Avoidance Settings Mode. Use the arrow buttons to adjust
the sensitivity level. Once the sensitivity has been selected, press the up
and down arrows again for more than three seconds to save the setting.
Collision Avoidance Sensitivity Levels :
0-9 0: Turn off collision avoidance.
1-9: Level 1 is the lowest sensitivy and level 9 is the highest.
Setting the Minimum/Maximum Height
Press the 1 and 2 buttons at the same time for more than three seconds to set
the current height as the maximum. “Hon” will be displayed. To cancel the
maximum height, repeat the process. “HoF” will be displayed. When the maximum
height is reached during operation, the panel will display “HI” notifying the
upper limit has been reached.
Press the 3 and 4 buttons at the same time for more than three seconds to set the current height as the minimum. “Lon” will be displayed. To cancel the minimum height, repeat the process. “LoF” will be displayed. When the minimum height is reached during operation, the panel will display “Lo” notifying the lower limit has been reached.
Switching Between Inch & Centimeter
To change the display height from Centimeter to Inch, press the “1” and “4”
button simultaneously for 3 seconds. The display height will change to Inch,
and is stored within the controller for future use.
Troubleshooting
Error Code Description/Resolution
ER1 Press the and hold the down arrow to perform a reset.
Hot The desk is overheated. Allow the desk to rest for more than 18 minutes before operating.
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WHO WE ARE
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We offer immediate assistance with rapid response times from customer service
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LAST UPDATED: 07/13/2022
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References
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- VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more
- Electric Single Motor Desk Frame with Memory Controller – VIVO - desk solutions, screen mounting, and more
- VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more