EP-TW3 True Wireless Earbuds User Manual

June 3, 2024
Earbuds

EP-TW3 True Wireless Earbuds User Manual

Thank you for purchasing the EP-TW3 True Wireless Earbuds. Please read Model: EP-TW3 this user manual carefully and keep it for future reference. If you need any
assistance, please contact our support team with your product model number.

Package Contents

True Wireless Earbuds
Charging Case
USB-A to C Cable
User Manual

Product Diagram

Specifications

Earbuds
Model EP-TW3
Bluetooth Version V5.3
BT Solution 7006F4
Technology HSP, HFP, A2DP, AVRCP
Driver (each channel) 10mm Driver Speaker
Sensitivity 107.9dB ±3dB (at 1kHz/0.126mV)
Frequency Range 20Hz – 20kHz
Impedance 16Ohm ±15%
Microphone Type MEMS (microphone chip)
Microphone Sensitivity -38dB
Microphone Frequency Range 100Hz – 8kHz
Charging Time About 1.5 Hours
Battery Life Music playback 7h and call 5h (50% volume)
Battery life time – at Standby mode ≥60h
Battery Type Polymer Battery
Operating Range 10m
IP Rating IPX4
Weight 4g
Charging Case
Charging Input DC 5.0 +/- 0.25V
Charging Time About 2 Hours
Battery Type Polymer Battery (320mAh)
Number of Earbuds Recharges 2 times
Weight 27g

Getting Started

Note: Remove the protective film from the charging case when using for the first time.

Charging

Fully charge the charging case before the first use. To charge, connect the charging case to a USB charger or charging port with the included USB-A to C cable to charge the charging case. When the LED Charging indicator on the outside of the charging case turns on white, the case is fully charged. Charging takes about 2 hours, offering an additional 2 charges to  the earbuds. The earbuds should be stored in the case when not in use.

Turn On / Of

Turn On| Open the lid of the charging case or hold on the touch-sensitive

panels on both earbuds for 2 seconds when they are turned off

---|---
Turn Off| Return both earbuds to the charging case and close the lid or hold on the touch-sensitive panels on both earbuds for 5 seconds when they are turned on

Turn On

|

Open the lid of the charging case or hold on the touch-sensitive

panels on both earbuds for 2 seconds when they are turned off

---|---
Turn Off| Return both earbuds to the charging case and close the lid or hold on the touch-sensitive panels on both earbuds for 5 seconds when they are turned on

Note: Remove the protective film from the charging case when using for the first time.

CHARGE THE EARBUDS AND CHARGING CASE BEFORE USE

PAIRING

1.Open the lid of the charging case,both earbuds will then turn on and enter pairing mode

WEAING INSTRUCTIONS

2.Take out the left/right earphones (the L/R mark on the inside of the earphones), snap the earphones into the outer auricle, and rotate the earphones according to the direction of the arrow to make the
earphones wear more stably

3.Turn on BT on your device
4.Select EP-TW3

Notes

  • When you turn on the earbuds, they will be automatically reconnected to the previously paired device or enter pairing mode if no paired device is found
  • Either left or right earbud can be used individually once connected to your device, if you keep the other one inside the charging case
  • If a single earbud exceeds the connection range for 3 minutes, the earbud will turn off; if both earbuds exceed the connection range for 3 minutes, the earbud will turn off.

Controls & LED Indicators Streaming Audio

Once paired, you can wirelessly stream audio on your device via the earbuds.
Music will automatically get paused when you receive an incoming phone call and will be resumed once the call ends.

Play or Pause Music Double-Tap the touch-sensitive panel on either earbud
Skip to Previous Track Long Press the touch-sensitive panel 2 seconds on the

left earbud
Skip to Next Track| Long Press the touch-sensitive panel 2 seconds on the right earbud
Music/Game Mode| Three-tap the touch-sensitive panel on either earbud
Increase Music Mode Volume| When you are on music mode, tap the touch

-sensitive panel on the right earbud once

Decrease Music Mode Volume| When you are on music mode, tap the touch

-sensitive panel on the left earbud once

Activate Siri or other Voice Assistants| Four-tap the touch-sensitive panel on either earbud
---|---
Answer the Call| Double-tap the touch-sensitive panel on either earbud
Reject an Incoming Call| Long press the touch-sensitive panel 2 seconds on either earbud
End the Call| When you are on a call, double-tap the touch-sensitive panel on either earbud
Increase Call Volume| When you are on a call, tap the touch

-sensitive panel on the right earbud once

Decrease Call Volume| When you are on a call, tap the touch

-sensitive panel on the left earbud once

Earbuds Charging Indicator Status

The Right White Light flashes 3 times

| Return Right earbud to the charging case

The Left White Light flashes 3 times

| Return Left earbud to the charging case
LED Battery Level Indicator| Status
---|---
The Light Flashes White Quickly| <20% battery remaining
The Indicator White Light Flashes| Charging case charging
The Indicator White Light Solid Light| Charging case fully charged

FAQ

The earbuds are on, but not connecting to my device
For the earbuds and your device to establish a connection, you need to put them both in pairing mode. Please follow the instructions in the “Pairing” section of this manual.
I’ve connected the earbuds with my smartphone but can’t hear any ound

Double-check the volume level on your smartphone and the earbuds. Some smartphones require you to set up the earbuds as an audio output device before the audio can be transmitted. If you’re using a music player or other device, please make sure it supports the A2DP profile.

The sound isn’t very clear or the caller can’t hear my voice clearly Adjust the volume on your smartphone and the earbuds. Try moving closer to your smartphone to rule out the possibility of interference or wireless range- related issues.

The maximum range is 10m. However, the actual range depends on environmental factors. For optimal performance, keep your device connected within a range of roughly 4m to 8m and make sure that there are no major obstacles (like reinforced steel walls) between the earbuds and your device.

The earbuds won’t turn on

Try charging the earbuds for a while. If the earbuds still won’t power on, please contact our support team at the email address given in Warranty &

Customer Support.

I put the earbuds back in the charging case, but the earbuds are still connected

The charging case is probably out of power. Try charging it.

Product Care & Use

  • Keep away from liquids and extreme heat
  • Don’t use the earbuds at high volume for extended periods, as this may cause permanent hearing damage or loss
CE Statement

Max RF power level:
BT classic (2402–2480MHz): 4dBm
RF exposure assessment has been performed to prove that this unit will not generate the harmful EM emission above the reference level as specified in EC Council Recommendation (1999/519/EC).
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Excessive sound pressure from earphones and headphones can cause hearing loss.

Notice: This device may be used in each member state of the EU

FCC warning:

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions:

  • This device may not cause harmful interference, and
  • this device must accept any interference received, including interference that may cause undesired

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.

The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.

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